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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of VTech 2420, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of VTech 2420 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of VTech 2420. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of VTech 2420 should contain:
- informations concerning technical data of VTech 2420
- name of the manufacturer and a year of construction of the VTech 2420 item
- rules of operation, control and maintenance of the VTech 2420 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of VTech 2420 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of VTech 2420, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the VTech service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of VTech 2420.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the VTech 2420 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do n[...]
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Page 2
2 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D . If the product does not operate normally by followin[...]
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Page 3
3 The GIGAPHONE is an advanced cordless telephone that operates in the 2.4GHz frequency range. Your GIGAPHONE is capable of supporting up to a maximum of 4 Handsets. Using additional Handsets, two extensions can be conferenced on a call, while two other extensions can be talking internally, using the Intercom feature. This manual is designed to fam[...]
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Page 4
4 Parts Check List 5. Battery Pack 6. Wall Mounting Bracket 7. Belt clip 8. Owner's Manual To purchase replacement battery packs, call Vtech Communications Inc at 1-800- 595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377. 1. Base Unit 2. Handset 3. AC Power Adapter 4. Telephone Cord T elephone Line Cord A C Po wer Adapter Handse[...]
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Page 5
5 The Handset Layout 1. Antenna 2. Earpiece 3. Headset Jack (2.5mm) 4. Scroll Keys 5. On (Flash) 6. Dialing Keys (0-9) 7. Handsfree Speakerphone 8. LCD Display 9. Select 10. Off (Clear) 11. Battery Compartment 12. Intercom 13. Microphone 1 2 3 4 5 6 7 8 9 10 13 11 12[...]
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Page 6
6 The Base Unit Layout AC P ower J ack Message W aiting Indicator Phone Cord Jac k Page Key Charge Indicator[...]
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Page 7
7 Setup 1. Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit. Connecting to phone line Plug one end of the telephone line cord into the jack on the back of the base unit. Plug the other end of this cord into the wall jack. Checking for dial tone After the battery is charged press ON on the Hand[...]
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Page 8
8 Getting Started Follow the steps below: 1. Remove the battery cover by pressing on the indent and sliding downward. 2. Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment. 3. Replace the battery cover by sliding it upwards. 4. If the new battery pack is not already charged,[...]
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Page 9
9 Charging Of Handset Battery Pack The Handset of your GIGAPHONE cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit. You should charge the battery pack for 12 hours when you first receive your phone. You'll know the battery pack needs charging when: • The low batter[...]
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Page 10
10 Getting Started Wall Mounting The Wall Mount bracket is designed for use on standard Wall Mount plates only. 1. Line up the tabs on the wall mount adapter with the holes on the bottom of the base unit. Snap the wall mount bracket firmly in place. 2. Plug the AC adapter into an electrical outlet, and the DC connector to the back of the base unit.[...]
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Page 11
11 Registration and Operation of the VT2420 Accessory Handset Your GIGAPHONE system can operate up to 4 Handsets. The accessory Handset consists of the following: Setup Of The 2420 Accessory Handset 1. Plug the AC power adapter into an electrical outlet. 2. Remove the Handset battery cover by pressing on the indent and sliding downward. 3. Place th[...]
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Page 12
12 Enter Base ID Code 1. After charging the Handset, remove it from its Charge Cradle, the screen will display: 2. Press NEW , then enter the 15 digit Base Unit ID code, located on the underside of the Base Unit. 3. Press OK . The Handset will display: PLEASE WAIT!! 4. Wait approximately 15 seconds. The Handset will display: FOUND BASE If the Hands[...]
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Page 13
13 Handset Icons Icon Description Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 12 indicates that Handset 1 and Handset 2 are on an outside call. Intercom indicator On steady with the extension numbe[...]
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Page 14
14 Handset LEDs LED Message Waiting Base LEDS LED Message Waiting Charging Description • Lights to indicate that you have new messages in your voicemail. Service must be subscribed to through your local telephone company. Description • Flashes to indicate that you have new messages in your voicemail. Service must be subscribed to through your l[...]
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Page 15
15 T he GIGAPHONE has an advanced design that uses a menu structure and soft keys to access all of the built-in features. Example of the idle mode display: RDL (Redial) Soft Menu Functions Press RDL to display the last 5 telephone numbers dialed. The number on the top line is the most recent number dialed. • Use the scroll keys to select the desi[...]
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Page 16
16 Basic Operation From the idle (OFF) mode, press MENU , use the scroll keys to select CALLS LOG , then press OK . The Caller ID information of the most recently received call will be displayed. For example: To scroll to other records, use the aaaaaa scroll keys. To dial the number displayed, you can simply press the ON or HANDSFREE key. You can a[...]
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Page 17
17 Handset Settings Basic Operation From the Handset Settings menu, you can select the following options: • RINGER VOLUME Select this option to adjust the ringer volume. Use the scroll keys to adjust the volume up or down. A Handset will display a graphic indicator of the selected volume setting. Press OK to confirm your selection and return to t[...]
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Page 18
18 Range Extender Your GIGAPHONE has an enhanced feature that is designed to improve performance. If you are using your GIGAPHONE in an area with excessive interference, or you require a moderate increase in operating range. the Range Extender feature can help to improve both the sound quality and range. Actual range will depend on your environment[...]
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Page 19
19 T he GIGAPHONE can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name. When prompted to ENTER NAME? , use the digit keys to 'spell' the name. Each press of a particular key causes characters to be displayed in the following order: MEM (Memory) Basic Operation Numbe[...]
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Page 20
20 Basic Operation To Store a Number/Name: • Starting from the idle screen, enter the number you want to store in memory. • Be sure to include long distance codes and pauses (using the PAUSE softkey) if necessary. Press the MEM softkey. • You will then be prompted to ENTER NAME ? Use the digit keys to 'spell' the name. If you make a[...]
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Page 21
21 Basic Operation To Search For and Dial a Number/ Name: • Starting from the idle screen, press the MEM softkey to review memory contents. • Using the softkeys scroll through the memory contents in alphabetical order. • Or, you can press the FIND softkey, enter the first few chararcters of the name and then press FIND to search. If you make [...]
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Page 22
22 MEM (Memory) Basic Operation • Press the DEL softkey. The Handset will display: • To delete this record, press THIS . • To confirm the deletion of ALL records, press YES . To exit without deleting press NO . To Edit a Number/Name • Using the steps in To Search For and Dial a Name/Number , locate the entry you want to edit. • Press the [...]
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Page 23
23 Handset Operation Making Calls • Press ON (or, HANDSFREE to use the Handset Speakerphone feature). Dial the phone number. -OR- • Dial the phone number first; then press ON (or HANDSFREE ). • Press OFF to end your call. Answering Calls • Press any key except OFF and the softkey. • Press OFF to end your call. Hold Function • Press the [...]
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Page 24
24 From Handset to Handset : • Press the INTERCOM key followed by the number of the other Handset you wish to call (e.g. INTERCOM 3 ). • Handset 3 can then answer the intercom call by pressing the INTERCOM key. • To end the intercom call press OFF on either Handset. Handset Operation Page/Intercom From Base to ALL Handsets : • To page all H[...]
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Page 25
25 Handset Operation Handsfree Speakerphone Operation Your GIGAPHONE handset has a built-in handsfree speakerphone. This feature allows you to stand the Handset upright on a table or desktop and have handsfree conversations. For more information, refer to MAKING CALLS in HANDSET. Line in Use Indication On the Handset : When the telephone line is cu[...]
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Page 26
26 Conference Calling The GIGAPHONE is capable of supporting conference calls with up to two registered Handsets. To enter a conference call, simply access the line with two extensions by pressing ON (or HANDSFREE) on the Handset. The phone icon and two extension numbers will be displayed in the upper left corner of the Handset. Transferring Calls [...]
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Page 27
27 Headset Operation Your GIGAPHONE cordless telephone is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the GIGAPHONE. To purchase a Headset or Battery Pack, please call Vtech Com[...]
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Page 28
28 Taking Care Of Your Telephone Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not [...]
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Page 29
29 In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267- 7377. The Phone Doesn't Work At All • Make sure the Power Cord is plugg[...]
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Page 30
30 Additional Information You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. You Hear Noise In The Handset, And None Of The Keys Or Buttons Work ?[...]
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Page 31
31 Warranty Statement Additional Information What does this limited warranty cover? • The manufacturer of this VTECH product, VTECH Communications , warrants to the holder of a valid proof of purchase ("Consumer" or "you") that the product and all accessories provided by VTECH in the sales package ("Product") are fre[...]
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Page 32
Additional Information How do you get warranty service? • To obtain warranty service in the United States of America. call 1 800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user's manual, A check of the Product controls and features may save you a service call. • Except as p[...]
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Page 33
FCC and IC Regulations This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS- 03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept[...]
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Page 34
34 FCC Part 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14). Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection, if possible. During n[...]
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Page 35
35 Additional Information Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensur[...]
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Page 36
Technical Specifications FREQUENCY CONTROL Crystal controlled PLL synthesizer TRANSMIT FREQUENCY 2401.056 - 2481.408 MHz RECEIVE FREQUENCY 2401.056 - 2481.408 MHz CHANNELS 94 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC. Actual operating range may vary according to environmental conditions at the time of use. SIZE Handset : 48mm x [...]
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Page 37
1. Important Safety Instructions 3. Introduction 4. Parts Check List 5. The Handset Layout 6. The Base Unit Layout 7. Getting Started 7. Setup 8. Installation of Battery Pack in Handset 9 . Charging Of Handset Battery Pack 10. Wall Mounting 11 . Registration and Operation of the VT2420 Accessory Handset 12 . Registration and Operation 13. Basic Ope[...]
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Page 38
91-5237-10-00 ISSUE 0 Printed in China[...]