VTech BS5872 manual

TABLE OF CONTENTS 1 Getting Started . . . . . . . . . . . . . . . . . . . . . 3 Before You Begin . . . . . . . . . . . . . . . . . . . . 3 Parts Checklist . . . . . . . . . . . . . . . . . . . . 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . 4 Choose Location . . . . . . . . . . . . . . . . . . . 4 Install Handset Battery . . . . . [...]

TABLE OF CONTENTS 2 Voicemail . . . . . . . . . . . . . . . . . . . . . . . 31 Access Voicemail . . . . . . . . . . . . . . . . . . 31 Clear Voicemail . . . . . . . . . . . . . . . . . . . 31 Programming the Voicemail Access Keys . . . . . 31 Programming Password . . . . . . . . . . . . . . . 32 Programming the VOICEMAIL key . . . . . . . . . 32 Pr[...]

3 GETTING STARTED Getting Started Parts Checklist 1 . Hands et 2. Bas e Uni t 3. Bat ter y 4. T elep hon e Line C or d 5. Bel t Cli p 6. Bas e Wall Mou nti ng Bra cket 7 . AC Power Adap tor 8. User ’s Manua l Before You Begin TELEPHONE LINE CORD BATTERY AC POWER ADAPTOR USER’S MANUAL HANDSET BASE WALL M OU NTI NG BR ACKE T • Important! Before[...]

4 GETTING STARTED Installation For maximum performance of your cordless telephone system: 1 . Choose a c entral location for your Ba se Un it. 2. I n s t a l l y o u r b a s e u n i t a n d ex te n si o n ha n ds et s aw ay fr o m el e c t r o ni c eq u i p me n t , s u c h a s pe r so n al co m pu te r s, tel ev i si o n set s and m ic rowave ove [...]

5 GETTING STARTED Getting Started Power Guard/Spare Battery Charger Feature Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours. The spare [...]

6 GETTING STARTED Table/Desk Installation Installation Modular telephone jack Standard electrical outlet Connect the power cord. After charging the battery for at least 16 hour s, conne ct the tele phon e line cord. • Ins tall the base unit aw ay fro m e lec tr oni c equip ment su ch as pe rs ona l co mp ute rs , television sets or microwave oven[...]

7 GETTING STARTED Getting Started Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is o ption al. 1. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit. 2. Connect the telephone line cord to the jack at the bottom of the base unit, and th[...]

8 GETTING STARTED Installation Check for dial tone After the bat teries are cha rged, pic k up the han dset and pre ss ON ; you shou ld hear a dial ton e. If you do n ot, t ry thi s phon e in a nothe r phon e jack . Bel t Cli p (op tional ) • Y ou r p ho ne co nta in s a n in te r na l no i se fi lt e r ( fo r DS L s ub sc r ib er s) . T h is m [...]

9 GETTING STARTED Getting Started Y o ur pho ne c an op erate u p to four h and set s. T o o rde r add iti ona l han dset s ca ll th e sup pli er . T o r egi ste r your ac ce sso r y han ds ets 1 . Af ter ch arg ing t he bat ter y, the scr een w ill d isp lay: 2. On th e bas e unit , pres s ME N U / S E L , then s cro ll to D IS PL A Y BAS E ID , p[...]

10 BASIC OPERATION Handset and Base Indicators Handset Display Ic on Description MUTE Turns on when the microphone is muted. NEW Turns on when there are new call log entries. Turns on when the ringer is muted. Low battery indicator and charging indicator. LED is on when in handsfree mode. VOI CE M AI L On whe n n ew vo ic ema il is d etec ted . S e[...]

11 Basic Operation BASIC OPERATION Base Display Icon Description MUTE • MUTE turns on when the microphone is muted. • LED is on when microphone is muted NEW Turns on when there are new call log entries. Turns on when the ringer is muted. Displays when spare battery is charging in the base unit. IN U S E On when the phone is off hook. CH ARG E O[...]

12 BASIC OPERATION Handset Layout 1. Antenna 2. CID 3. Redial/Pause 4. On/Flash 5. Dialing Key (0 - 9, *, #) 6. Voicemail 7. Play 8. Skip 9. Menu/Select 10. 11. Speaker 12. Mute/Delete 13. Off/Clear 14. Billed Services 15. Intercom 16. Erase X 16[...]

13 Basic Operation BASIC OPERATION 1. Intercom 2. In Use 3. Power 4. Charge 5. Microphone 6. Auto Call Back 7. 3-Way Calling 8. Repeat Dialing 9. Number keys 10. Speaker 11. Mute 12. Flash 13. Redial/Pause 14. CID 15. EXIT 16. Delete 17. 18. MENU/SEL 19. Skip 20. Volume 21. Erase 22. V oicemail 23. Pl ay Base Unit Layout 23[...]

14 BASIC OPERATION Telephone Operation Making Calls From the Handset: Press ON (or, SPEAKER ( ) to use the Handset Speakerphone feature). Dial the phone number. -OR- Dial the phone number first; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to en[...]

15 Basic Operation BASIC OPERATION Flash Function You can use your phone with services such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call. Redial Function • Press REDIAL to display the last telephone number dialed from the handse[...]

16 BASIC OPERATION Transferring Calls You can transfer calls on the system from the base to handset, handset to handset, or handset to base. When a handset (HS1) is on an external call, it can transfer the call to any other handset or base. • Press INTERCOM key on HS1, it will display: • Select the number of the handset to which the call is to [...]

17 Basic Operation BASIC OPERATION • Press INTERCOM , ON or SPEAKER ( ) on HS2 (or base) to answer the intercom call. The screens will display: • Press INTERCOM , OFF/CLEAR on the handset (or EXIT on the base ) If HS2 is out of range, or on an external call, when HS1 attempts to intercom it, the display of HS1 will show: Call Forward If you hav[...]

18 BASIC OPERATION Telephone Operation Handset Locator • From the idle (off) mode, press MENU/SEL on the base unit, then use or key to scroll to HANDSET LOCATOR . • Press MENU/SEL , display will show: • To end the page, press ON, SPEAKER , or any dial pad key (0-9,*,#) on the handset, or press MENU/SEL or EXIT on the base. > HANDSET LOCATO[...]

19 Basic Operation BASIC OPERATION Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance, the weather, and the construction of your home or office. If you receive a call while you are out of range,[...]

20 BASIC OPERATION Telephone Operation Handset Display Screen Messages Screen Displays: When: PHONE The handset is in use. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You are saving to a full directory. MICROPHONE MUTED The call is on mute. SPEAKER The handset speakerphone is in use. LOW BATT[...]

21 Basic Operation BASIC OPERATION Handset Display Screen Messages Screen Displays: When: CALLING BASE Calling the base. HANDSET X IS CALLING Other handset is calling. LINE IN USE An extension phone is in use. NO LINE There is no telephone line connected. ALREADY SAVED The telephone number you have entered is already stored in the directory. SAVED [...]

22 BASIC OPERATION Telephone Operation Base Display Screen Messages Screen Displays: When: SPEAKER The speakerphone is in use. ENDED The speakerphone is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL The directory is full, no new data can be saved. MICROPHONE MUTED The call is on mute. INCOMING CALL There is a call [...]

23 Basic Operation BASIC OPERATION Ringer Volume • From the idle (off) mode, press MENU/SELECT on the handset (or MENU/SEL on the base) then the or key to RINGER VOLUME . • Press MENU/SELECT on the handset (or MENU/SEL on the base). The current ringer volume will be shown: • Press the or keys or enter a digit (0 through 6) to the desired volu[...]

24 BASIC OPERATION Key Tone (preset to on) • From the idle (off) mode, press MENU/SELECT on the handset (or MENU/SEL on the base) then the or keys to select KEY TONE . • Press MENU/SELECT on the handset (or MENU/SEL on the base). The current setting will be shown. Use the or keys to scroll to ON or OFF . When set to on, the handset will emit a [...]

25 Basic Operation BASIC OPERATION Telephone Directory Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. Storing a New Entry • Press MENU/SELECT on the handset (or MENU/SEL on the base) . • Wit h PHON EBOO K high light ed, press MENU/ SELE CT [...]

26 BASIC OPERATION Telephone Directory Each press of a particular key causes characters to be displayed in the following order: Reviewing/Dialing from the Phonebook • Press MENU/ SELECT on the hand set (or MENU/SE L on the base ). With PHONEBO OK highligh ted, press MENU/SELECT on the handset (or MENU/SEL on the base). With the REVIEW highlighted[...]

27 Basic Operation BASIC OPERATION • Scroll through the phonebook entries using the and keys or enter first character of the name to be searched (using the digit keys)and continue navigating using the or keys as scroll keys, until you reach the entry to be dialed. • Press ON or SPEAKER ( ), to dial the number. Editing a Phonebook Entry • Fol[...]

28 BASIC OPERATION Shared Call Log The caller ID log is stored in the base, and is shared by the system handsets. Changes made at the base or a handset will be reflected in all handsets and the base. If the number of an incoming call matches an entry in your directory, the name will display exactly how you’ve entered it in the phonebook. For exa[...]

29 Basic Operation BASIC OPERATION Caller ID • If you answer a call before the caller ID information appears on the screen, it will not be in the call history. About Call History (Caller ID) Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room for new incoming call info[...]

30 BASIC OPERATION Screen Displays: When: PRIVATE NUMBER The other party is blocking name and/or number information. UNKNOWN NUMBER Your phone company is unable to receive information about this caller’s name and/or number. • Press OFF/C LEAR on t he han dset(s ) (or EXIT o n the base ) at a ny tim e to exit call histor y. • If both the na me[...]

31 Basic Operation BASIC OPERATION • In or der to use t hes e features, you must subscribe to and activate voicemail service through yo ur lo ca l tel epho ne company. • When one handset is accessing the vo icem ail set up, the other handset(s) cannot access it at the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will be displayed[...]

32 BASIC OPERATION Programming Password You need to program a password to access your voicemail. First, you must activate and define your voicemail password with the voicemail service provided by your local telephone company. Once you have defined your password, you can then program it into the phone. Use or to scroll to PASSWORD , then press MEN[...]

33 Basic Operation BASIC OPERATION Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE . When finished press MENU/SELECT on the handset (or MENU/SEL on the base). Programming the SKIP key The default SKIP key number is 33 . If this does not m[...]

34 BASIC OPERATION Custom Pay-Per-Use (PPU) Features PPU Keys on Base You can use the dedicated keys on the base unit to access below functions. AUTO CALL BACK dials the last party who called you, whether or not you answered the call. A charge is added to your phone bill each time you use this feature. 3-WAY CALLING allows you to talk with two sepa[...]

35 Basic Operation BASIC OPERATION Change PPU Key Setting Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers provided by your local telephone company. From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or to scroll to FEATURE CODES , then press MENU/SELECT on the handset ([...]

36 BASIC OPERATION Change 3-Way Calling Number The default 3-WAY CALLING code is F (flash). If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to 3-WAY CALLING , then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display: Press DELETE/MU[...]

37 Basic Operation BASIC OPERATION Batteries • If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced. • To reduce the risk of fire or injury to persons or damage to the telephone, charge the battery provided with this phone (or equivalent) in accordance with the instructions and limitation[...]

38 ADDITIONAL INFORMATION Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier. Problem Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord [...]

39 Additional Information ADDITIONAL INFORMATION Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for th[...]

40 ADDITIONAL INFORMATION Troubleshooting Problem Suggestion CAN’T CONNECT displays on my handset. • Move the ha ndset closer to t he bas e. You migh t have moved out o f ran ge. • If the han dset is i n it s ba se a nd th e ch arging lig ht d oes not c ome on, refer to The charge lig ht i s off in th is tro ublesh ooting guid e. • Re set t[...]

41 Additional Information ADDITIONAL INFORMATION Troubleshooting Problem Suggestion I get noise, static, or weak signal even when I’m near the base. • Ot her ele ctroni c produ cts can cause inter ferenc e with your cordle ss phon e. Try instal ling your phon e as far awa y from thes e types of elect ronic device s as possi ble: wire less route[...]

42 ADDITIONAL INFORMATION Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Ma ke sur e you have the r inger activa ted. Refer to the sect ion(s) on r inger select ion i n this user’ s manu al. • Mak e sure the telep hone line cord is plugge d firml y into the base unit and the teleph one jack. Make sure th[...]

43 Additional Information ADDITIONAL INFORMATION Troubleshooting Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Ot her ele ctroni c produ cts can cause inter ferenc e with your cordle ss phon e. Try instal ling your phon e as far awa y from thes e types of elect ronic device s as possi ble: wire less router s, [...]

44 ADDITIONAL INFORMATION Troubleshooting Problem Suggestion My Caller ID isn’t working. • Cal ler ID is a su bscrip tion ser vice. You mu st subsc ribe to th is servi ce for thi s featur e to work on your phon e. • Your caller must be cal ling from a n area that suppo rts ca ller I D. • Both you an d your calle r’s t elepho ne com panie [...]

45 Additional Information ADDITIONAL INFORMATION Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your [...]

46 ADDITIONAL INFORMATION Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this produc[...]

47 Additional Information ADDITIONAL INFORMATION FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interfere[...]

48 ADDITIONAL INFORMATION FCC, ACTA and IC Regulations * Remain on the line and briefly explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the foll[...]

49 Additional Information ADDITIONAL INFORMATION Enhanced 5.8GHz technol ogy–your phone operates on a dual band transmis sion that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 5725–5850 MHz Hand[...]

50 INDEX Index A About Call History (Caller ID) 28-30 Access Voicemail 31 Answering Calls 14 B Base Display 11 Base Display Screen Messages 22 Base Unit Layout 13 Batteries 37 Battery Care and Maintenance 37 Before You Begin 3 Belt Clip (opti onal) 8 C Call Forward 17 Caller ID 28 Change 3-Way Calling Number 36 Change Auto Call Back Number 35 Chang[...]

51 INDEX Index K Key Tone (preset to on) 24 L Language (preset to English) 24 Limited Warranty 45 M Maintenance 45 Making Calls 14 Mute Function 15 O Operating Range 19 P Parts Checklist 3 Power Guard/Spare Battery Charger Feature 5 PPU Keys on Base 34 PPU Keys on Handset 34 Programming Password 32 Programming the ERASE key 33 Programming the PLAY [...]

Printed in C hina. 91-000608-010-000[...]

U s e r ’ s M a n u a l Model: BS58 72[...]