VTech CS6124-2 manual

O n l i n e u s e r ’s m a n u a l w w w . v t e c h p h o n e s . c o m Models : CS6 1 20 -2/CS6 1 24/ CS6 1 2 4 -2[...]

Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 40 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and opera[...]

T able of contents ii Getting started . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . 1 Telephone base and charger i n s t a l l a t i o n .................... 2 Wall mounting (optional) . . . . . . . . . . . 2 Battery installation . . . . . . . . . . . . . . . 3 Battery charging . . . . . . . . . . . . . . .[...]

iii T able of contents A p p e n d i x ..................... 3 1 Display screen messages. . . . . . . . . 31 Handset and telephone base i n d i c a t o r s .................... 3 2 Handset screen icons . . . . . . . . . . . . 32 B a t t e r y ....................... 3 3 Troubleshooting . . . . . . . . . . . . . . . . 34 Important safety instruction[...]

1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.v tec hc an ada .c om or c al l 1 (80 0) 267- 737 7 . ?[...]

2 Use only the power adapters supplied with this product. The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. • • Get ting star ted Wall mounting (optional) Your telephone comes r[...]

3 If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage. Battery installation Install the battery as shown below. 1 CH AR GE l igh t rem ain s on wh en c har gi ng. 2 3 Plug the battery connector securely into the socket. Place the battery with the wires inside the battery compa[...]

4 Han dse t layout CID/VOL- (caller ID/volume) Press to review the call log when the telephone is not in use (page 19). During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 11). Press to scroll down while in a menu, or reviewing the directory, call log or redial list. When entering numbers or names[...]

5 Get ting star ted Han dset l ayout /VOL + (directory/volume) Press to review the directory when the telephone is not in use (page 16). During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 11). Press to scroll up while in a menu, or reviewing the directory, call log or redial list. When entering [...]

6 Get ting star ted T ele phon e ba se layout /FIND HANDSET Press on ce an d th en rel eas e to page al l system handsets (pag e 12 ). Message window Shows the number of messages and other answering system information (pag e 29). X/DELETE Press to delete the message currently playing (pag e 27). When the telephone is not in use, press twice to dele[...]

7 Using the menu To enter the handset menu: Press MENU/ SELECT when the telephone is not in use. Press CID or until the screen displays the desired feature menu. Press MENU /SELECT to enter that menu. To return to the previous menu, press OFF/CANCEL . To return to idle mode, press and hold OFF/CANCEL . Ringer volume (telephone base) Press /VOLUME o[...]

8 T elephone se ttings LCD language The LCD language is preset to English. You can select English , French or Spanish to be used in all screen displays. To select a language: Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU /SE LEC T twice. Press CID or to choose English , Françai[...]

9 T elephone se ttings Key tone You can turn the key tone on or off. Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU/ SE LEC T . Press CID or until the screen displays Key tone , then press MENU /SELECT . Press CID or to choose On or Off , then press MENU /SELECT to conrm your [...]

10 T elephone se ttings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code. To change the setting: Press MENU/ SELECT when the handset is[...]

11 T elephone op eration Make a call Press / FLASH and then use the dialing keys ( 0 - 9 ) to dial the telephone number. Predial a call Enter the telephone number using the dialing keys ( 0 - 9 ), then press / FLASH to dial. Answer a call Press / FLASH or any of the dialing keys ( 0 - 9 , TONE or # ). End a call Press OFF/ CANCEL or put the handset[...]

12 T elephone op eration Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: Press OFF/ CANCEL or MUTE/ DELETE and the n Ringer muted displays. To silence the[...]

13 T elephone op eration Multiple handset use (for models CS6120 -2 a nd C S6124 -2 only) You can use both handsets at the same time on an outside call. To share an outside call: When a handset is already on a call and you would like to join the call, press / FLASH on the other handset to join the call. To end the call, press OFF/ CANCEL or place t[...]

14 T elephone op eration Redial list The telephone stores the ve most recently dialed numbers. When there are already ve entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review and dial from the redial list Press REDIAL / PAUSE when the handset is not in use. Press CID , or[...]

15 T elephone op eration Add a directory entry Enter the number when the handset is not in use and press MENU /SE LEC T , then go to step 3. -OR- When t he han dset is n ot in use, press M E NU / SELECT t hen scr oll to D ire ct or y and pr ess MENU/ SELECT t wi ce. 2. When the screen displays Enter number : Use the dialing keys to enter the number[...]

16 T elephone op eration Review and dial from the directory Entries are sorted alphabetically. Press when the handset is not in use. Press CID or to browse. When t he d esir ed ent r y di spl ays, press / FLASH to dial . -OR- When t he ha nd set is n ot in us e, press ME NU / SELECT th en scr oll to D ir ec tor y and pre ss M EN U / SELECT agai n. [...]

17 T elephone op eration Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 16). When the desired entry appears, press MENU / SELECT . The screen displays Edit number and the stored number. If the number has more than 11 digits, the screen only displays the sto[...]

18 T elephone op eration About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. Som e name s and nu mb ers m ay not show b ec ause t hey are not avail abl e or blo c ked by the c all er . T he ca ller ID i nfor mati on sh ows after [...]

19 T elephone op eration Missed call indicator When there are calls that have not been reviewed in the call log, the handset displays XX missed calls . Each time you review a call log entry marked NEW , the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed call indicator no longer displays. If you do n[...]

20 T elephone op eration View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store to the dire[...]

21 T elephone op eration De le te th e call l og ent rie s T o del et e an e ntr y: When i n the c al l log, p res s CI D or to br owse. Press MUTE / D E LET E to de lete th e sel ec ted ent r y . The s cree n di spl ays De le tin g. . . and t hen you h ear a co nr mati on ton e. T o del et e all e ntri es: Press M E NU / SELECT w hen t he han d[...]

22 Answering system setup Mos t of th e answer ing syste m set ti ngs ar e cha nge d wit h a system handset. Answer ON/OFF The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the t[...]

23 Answ ering s ystem set tings Number of rings You can choose from two, thre e, four, ve or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long [...]

24 Answ ering s ystem set tings Recording time You can set the recording time for each incoming message. Press MENU/ SELECT when the handset is not in use. Press CID or to select Answering sys , then press MENU /SELECT . Press CID or to select Ans sys setup , then press MENU /SELECT . Press CID or to select Recording time , then press MENU /SELECT.[...]

25 Answ ering s ystem set tings Play or de le te your own announcement Press MENU/ SELECT when the handset is not in use. Press CID or to select Answering sys , then press MENU /SELECT . Press MENU /SELECT to select Announcement . The screen displays Play [2] Del [3] Rec [7] and the handset announces, “To play, press 2. To record, press 7 .” Pr[...]

26 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.[...]

27 Answ ering s ystem operation New message indication When there are new answering system messages, and XX new messages display on the handset and the message window on the telephone base ashes. When you are reviewing a new message, a nd NEW display on the handset. If the message alert tone is turned on, the telephone base beeps every 10 second[...]

28 Answ ering s ystem operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “ All old messages deleted.” T[...]

29 Answ ering s ystem operation Whe n th e mem or y i s fu ll, t he an swer ing sy stem a nswe rs i nc om ing c al ls af te r 10 rings a nd a nno un ce s, “ Me mor y is fu ll. Ente r the re mo te ac ce ss c od e. ” • Wind ow disp lay De scr ipti on 0 No mess ages. 1 -99 Total number of old messages recorded. Current message number during old [...]

30 Answ ering s ystem operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 ; see Remote access code on page 23 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit secu[...]

31 Appendix An n c de l et e d Your recorded announcement is deleted. Call log empty There are no call log entries. Directory empty There are no directory entries. Directory full The directory is full. Ended X:XX:XX You have just ended a call. Incoming call There is an incoming call. Line in use A syste m han ds et or a nother telephone on the same[...]

32 Appendix Battery status - ashes when the battery is low and needs charging. Battery status - animates when the battery is charging. Battery status - becomes solid when the battery is fully charged. New voicemail - indicates you have received new voicemail message(s) from the telephone service provider. New answering system message - indicates[...]

33 Appendix Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Op erat io n Op erat in g tim e Whi le in u se (t alk in g*) Seven h our s Whi le n ot in us e (stan d by**) Fi ve days *Operating times vary depending on your actual use and the age of the ba[...]

34 Appendix Tro ubl eshoot ing If you ha ve dif cu lty wi th you r tele pho ne, pl eas e try the su ggesti ons below . For cu sto mer se rvi ce, vi sit ou r webs ite at ww w.v techph one s.c om or cal l 1 ( 800 ) 5 95- 951 1. In Can ada , g o to w ww. vtechc ana da.com or ca ll 1 ( 800 ) 2 67- 737 7. My tele phone doe s n ot wor k at all. Make s[...]

35 Appendix Appendix Low bat tery s how s o n t he hand set sc ree n. Place the handset in the telephone base or ch arg er for recharging. Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or ch arg er for up to 16 hours. If th e ab ove mea sur es d o not c or rec t t he pr ob lem , [...]

36 Appendix Res et th e tel eph on e bas e by un plu gg in g the e le ct ri ca l powe r to th e bas e. Wait for 15 se co nd s and p lug i t bac k in a gai n. Al low u p to on e min ute fo r th e cor dl es s han ds et an d th e tele ph on e bas e to syn c hro nize. Ot her e le ct ro nic p ro du ct s su ch a s HAM r adi os a nd ot her D ECT ph one s [...]

37 Appendix Appendix T r oubl esho oting The tel ephone do es not re ceiv e call er ID or the tel ephone do es not sh ow c aller ID duri ng cal l w ait ing . Make s ure you s ub sc ri be to c al ler ID w it h ca ll wai tin g feat ure s prov id ed by yo ur tel ep ho ne ser vic e pr ovi der. The c al ler m ay not b e ca lli ng fr om an a rea w hi ch [...]

38 Appendix If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (pag e 26). To determine how many rings activate your voicemail, please contact your telephone service provider. If th ere i s a fa x ma chi ne c on ne cte d to t he sa me te le pho ne l ine, t r y di sc [...]

39 Appendix Appendix The ans wering sy ste m d oes not respo nd to rem ote com mands. Make sure your remote access code is correct (pag e 23). Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. The a[...]

40 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet [...]

41 Appendix Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported [...]

42 Appendix About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment [...]

43 Appendix Appendix Limite d warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the f[...]

44 Appendix Limited warranty (continued) How do you get warranty service? To obtain warranty service in th e USA , please visit our website at www.v te ch ph on es. co m or c al l 1 (80 0) 59 5 - 951 1 . In Ca nad a, g o to w w w.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check [...]

45 Appendix Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generat[...]

46 Appendix FCC, ACT A a nd I C reg ulati ons (continued ) T echni cal s pe ci ca tions Frequency control Crystal controlled PLL synthesizer Transmit frequency Han ds et: 1921 .5 3 6 - 1928.4 4 8 MHz T ele ph on e bas e: 1 9 21 . 53 6 - 1 928. 44 8 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range[...]

47 Appendix Index A Ab out c al ler I D 1 8 Ab out c or dl es s tele ph on es 42 Add a d ire ct or y e ntr y 15 Alp ha bet ic al s ear ch 16 Ann ou nc eme nt 24 Ans wer a c all 1 1 Ans weri ng sys tem a nd vo ic ema il 26 Ans weri ng sys tem s etu p 22 Ans wer ON /O FF 22 B Bat ter y 33 Bat ter y cha rg ing 3 Bat ter y ins ta llat io n 3 C Call er [...]

48 Index N New me ss ag e ind ic ati on 27 Num ber o f ri ng s 23 O Op erat in g ran ge 41 P Pace maker p atie nt s 4 1 Pagin g han ds et 12 Par ts c he ck li st 1 Phon eb oo k (dire cto r y) 1 4 Play me mos 2 8 Play your ow n an nou nc em ent 2 5 Prec au tio ns fo r use rs o f imp la nted car di ac pa ce maker s 4 1 Pred ial a c al l 1 1 Puls e di[...]

VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD. Al[...]