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VTech I6788 manual

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Table of contents for the manual

  • Page 1

    NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new[...]

  • Page 2

    Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist for i6767 . . . . . . . . . . . . . . . . . 1 Parts checklist for i6777 / i67 78 . . . . . . . . . . . . . . 2 Parts checklist for i6787/i 678 8 . . . . . . . . . . . . . . 3 Telephone bas e ins tal lati on . . . . . . . . . . . . . . . 4 Inst all h and set b atte r y . [...]

  • Page 3

    T able of cont ents Set ba se ri ng er . . . . . . . . . . . . . . . . . . . . 28 Set re mote ac ce ss c od e . . . . . . . . . . . . . . 29 Set me ss age al er t ton e . . . . . . . . . . . . . . . 29 Outg oi ng ann oun ce ment . . . . . . . . . . . . . . . . 3 0 Rec or d your ann oun ce ment . . . . . . . . . . . . . 30 Play your an noun ce men t[...]

  • Page 4

    www.vtechphones.com 1 Installation Basic operation Installat ion Par ts ch eck list for i 67 67 Reme mb er to save your sa les r ec eip t an d or igi nal p ack agin g in ca se i t is ne ce ssa r y to shi p your tele pho ne for wa rra nt y ser v ic e. Che ck to m ake sure t he tel eph one p ack age in cl ude s th e foll owin g: • T o p urc ha se r[...]

  • Page 5

    www.vtechphones.com 2 Installat ion Par ts ch eck list for i 67 7 7/i 67 78 • T o p urc ha se rep lac em ent bat ter ies , vis it u s on th e web at w w w. v tec hp hon es.c om or ca ll V T ec h Co mmu nic ati ons , Inc . at 1 (80 0) 595 - 9 5 1 1 in th e Uni ted S tate s. In Can ada , go to w w w. v tec hc an ada . co m. or c all 1 (80 0) 267 -7[...]

  • Page 6

    www.vtechphones.com 3 Installation Basic operation Installat ion Par ts ch eck list for i 67 87/i 678 8 Reme mb er to save your sa les r ec eip t an d or igi nal p ack agin g in ca se i t is ne ce ssa r y to shi p your tele pho ne for wa rra nt y ser v ic e. Che ck to m ake sure t he tel eph one p ack age in cl ude s th e foll owin g: 2. Handsets ([...]

  • Page 7

    www.vtechphones.com 4 Installat ion It is rec om men de d to inst all the teleph one base away from any e lec tr oni c e qui pme nt a nd appli anc es suc h as per son al com pu ters, c omp uter rou ter s, televi sio n sets, mi cro wave ov e ns, and ref rig erato rs. Avoid excess ive heat, col d, dust or mois ture. When a locat ion is sele c ted, in[...]

  • Page 8

    www.vtechphones.com 5 Installation Basic operation Installat ion Inst all ha ndse t bat te r y • Ali gn the two ho les of the batt er y plug wit h the soc ket pins in the han dset bat ter y co mpar tment, matching the red a nd bl ack w ires to t he c olo r-co de d lab el. • Plac e th e bat ter y i n t he c om par tm ent with the wir es i n the [...]

  • Page 9

    www.vtechphones.com 6 Installat ion Bel t clip & he adse t ( op tiona l) For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. • T o pur ch ase a hea ds et, v isi t us on t he web a t w w w. v tec hp ho nes . co m or c all V T e ch Cus tom er Se r v[...]

  • Page 10

    www.vtechphones.com 7 Installation Basic operation Installat ion About c alle r ID The ca ller ID w ith ca ll wa iti ng fe ature in t his tel eph one let you s ee t he name and tel eph one num ber of t he call er b efor e an sweri ng the c al l, even when you’re a lread y o n a cal l. T hes e fe atures requ ire ser v ic es pr ovid ed by you r loc[...]

  • Page 11

    www.vtechphones.com 8 If you subsc ribe to DS L se rvi ce If there is inter ference during telephone conversations and/or your caller ID features are not functioning pro per ly , insta ll a DSL lter to the teleph one line betwee n t he tel ep hon e ba se an d t he te lep hon e wall jac k. T o obt ain a DSL  lter an d mor e info rmat ion a bou[...]

  • Page 12

    www.vtechphones.com 9 Installation Basic operation Installat ion Wall mounting bra cket inst alla tion (optional) Y o ur te lep ho ne b ase c ome s w ith th e we dg e i nst all ed, read y for des k top us e. If you pref er to mo unt your tele pho ne on the wall (optio nal), it is desig ned to moun t on a s tan dar d telep hon e wall plate. For wall[...]

  • Page 13

    www.vtechphones.com 10 T elephone settings Han dset l ayout 1 . Ear pie ce 2. CID (call er ID) 3. Head set j ack (2. 5mm) 4. /FL AS H 5. Dia l pad keys (0 -9, * , #) 6. / SPEA KER 7 . REDIAL /P AUSE 8. Mic ro pho ne 9. Han dse t dis play 1 0. Dire ct or y 1 1 . V ol ume ( ( / ) 1 2. N avKey Pres s the the cente r NavKey to di sp lay men us. Pres s [...]

  • Page 14

    www.vtechphones.com 11 Basic operation Telephone settings T elephone settings T el epho ne bas e layout 1 . /SKIP 2. Mes sag e win dow 3. /REPE A T 4. DELET E 5. /PL A Y /STOP 6. CHARG E lig ht 7 . IN USE li ght 8. VOICEMAIL l igh t 9. VOLUME 1 0. FI ND HA NDSE T 1 1 . RECORD 1 2. C LOCK 1 3. A NN C ( a nnou nc eme nt) 1 4. M ic rop hon e 1 5. S ET[...]

  • Page 15

    www.vtechphones.com 12 Ringe r mel ody This feature a llows you to c hoo se from ten ringe r tones for i nc omi ng call s. T o cho os e a rin ger to ne: • Press t he c enter N avKey in id le mo de to d is play me nu. • Press the up or d own NavKey or to re ach to re ach RI NG ER TON E , and pre ss the c ente r NavKey to con rm . • Press th[...]

  • Page 16

    www.vtechphones.com 13 Basic operation Telephone settings >DIAL TYPE DIAL TYPE TONE T elephone settings • Press the u p or d own N avKey or to re ach to rea ch K EY TON E t hen p res s the c ente r NavKey . • Press the u p or dow n NavKey o r to tog gle b et ween O N or OFF then pres s the c ente r NavKey . Lan guag e Th e la n g ua g e m e [...]

  • Page 17

    www.vtechphones.com 14 Basic o p eration Han dset s pe akerph one • Dur ing a call , press /S PE AK ER to sele c t bet ween sp eaker pho ne and n orm al han ds et use. Mute The mute fu nc tio n al lows yo u to h ear t he ot her par t y , bu t th ey wi ll no t be ab le to he ar you. T o use t he mu te fun ct ion: • Dur ing a c all, p res s MU TE[...]

  • Page 18

    www.vtechphones.com 15 Basic operation Basic o p eration V olume • Dur ing a c all, use the volume but ton on the right side of the handse t to adju st th e lis teni ng volu me. • Press th e V O L or VOL volum e contr ol key to adju st the volum e to a co mfor t ab le level. Ringe r mute Thi s featu re a llows you to mu te t he rin ger temp ora[...]

  • Page 19

    www.vtechphones.com 16 Basic o p eration • If th e de sti nati on han ds et do es not p ic k up th e inte rc om c all, the o ri gin atin g han ds et ca n retu rn to t he ext ern al c all by pre ssi ng / FL A SH , or OFF/ CL EA R . • If a c all re mai ns on ho ld f or ab out 100 sec on ds , the s cr een o f the o ri gin atin g han ds et sho ws U[...]

  • Page 20

    www.vtechphones.com 17 Basic operation Basic o p eration T oggl e be twe en ex tern al and int erco m call Whe n on an ex terna l c all and you wis h to inter co m a noth er h and set w it hout dro ppi ng th e ex terna l ca ll: • Pres s I NT. The scr een w ill d isp lay TR AN S FE R TO : • Pres s th e han dset n umb er you w ish t o reac h. Th [...]

  • Page 21

    www.vtechphones.com 18 Dir ecto r y The director y on the hand set can store up to 50 entries, each entr y con sists up to 3 2 dig its a nd 16 chara cter s. • Th e dire ct or y c an be ac c ess ed w hile in i dle m od e by pres sin g o r the cen ter NavKey t wic e. • Press OFF/ CLE A R to exit t he me nu wit hou t savi ng any c hang es. • DI [...]

  • Page 22

    www.vtechphones.com 19 Advanced operation Ad vanced operation Dir ecto r y Ch ar t of c ha rac te rs Use th e dia l p ad and th e char t be low to ente r a n ame (up to 16 c hara cter s) . Eac h pre ss of a par t icu lar key caus es ch arac ter s to be d isp layed in t he fo llow ing or der : • Whe n en teri ng c har acte rs, press MU TE /R EM OV[...]

  • Page 23

    www.vtechphones.com 20 Ad vanced operation Dir ecto r y Se ar ch t he d ire c tor y Entr ies ar e s or t ed al pha bet ic al ly , an d nam es be gi nni ng wi th nu mb ers are pre sente d rs t. An a lph abet ic al sea rc h c an be d one af ter e nteri ng the d ire cto r y . For exa mpl e, pr ess 5 ( JKL ) o nc e t o n d J enny, t wic e t o [...]

  • Page 24

    www.vtechphones.com 21 Advanced operation Ad vanced operation De le te a d ire c tor y e ntr y • Press to e nter t he d ire ctor y , or pre ss t he center N avKey to c ho ose RE VI EW w hen i n th e dire cto r y me nu. • Use th e up or d own NavKey or to s cr oll to t he d esir ed entr y , or use the a lph abet ic al se arc h to nd t he nu m[...]

  • Page 25

    www.vtechphones.com 22 Ad vanced operation • Due t o reg ion al ser v ic e dif f eren ce s, the c al ler ID info rm atio n may not b e availa bl e for ever y in co mi ng ca ll. In ad di tio n, the c al ler s may inte nti ona lly blo c k the ir nam e and /or te lep ho ne num ber. • The t ime o f all han ds ets i s auto mati c all y set and u pd [...]

  • Page 26

    www.vtechphones.com 23 Advanced operation Ad vanced operation • Whi le re view in g the c al l lo g, pr es s # rep eate dl y to di spl ay th e oth er dia lin g op tio ns . The ava ila bl e opt io ns ar e: ( 1 + are a co de + num ber, area c od e + num ber, 1 + num ber, num ber onl y). • Whe n sav ing o r de leti ng a n umb er on o ne ha nd set [...]

  • Page 27

    www.vtechphones.com 24 Ad vanced operation Call log Han dset di splay scr ee n me ssag es Dis play: Me ans: PR I VAT E NAM E The other par t y is bloc king th e name informati on. PR I VAT E NUM BER The ot her par t y is bloc kin g the tel ephon e numb er inform ation. PR IVATE CA LL ER The ot her pa r t y is bl oc kin g the n ame an d num ber in f[...]

  • Page 28

    www.vtechphones.com 25 Advanced operation Ad vanced operation Red ial list The tel eph one s tores t he ve mos t r ec ent ly dia led nu mbe rs in th e r edi al lis t. Y ou c an revi ew, redial , or save num ber s int o the d irec tor y . • �he n the re are al read y ve e ntri es in t he re di al lis t, t he ol de st ent r y is del eted to[...]

  • Page 29

    www.vtechphones.com 26 Ans werin g sy stem operation Me ssag e ca pacit y The answer in g syste m c an re co rd u p to 9 9 m ess age s, d epe nd ing o n t he le ng th of eac h me ss age. Ind ivi du al mes sag es c an b e up to fo ur min utes i n len gt h, but t he tot al m ax imu m rec or din g tim e is 1 5 mi nute s. Mes sag es w ill re main avai [...]

  • Page 30

    www.vtechphones.com 27 Advanced operation Ans werin g sy stem operation Answering system s etup Act ivat e th e ans wer ing sys tem The answerin g system must be turne d on to an swer and rec ord mes sages . If t he a nswer ing s ystem is tur ne d of f, th e tel eph one base ANS ON / OFF lig ht wil l be of f. • T o tu rn th e answe rin g syste m [...]

  • Page 31

    www.vtechphones.com 28 Ans werin g sy stem operation Answering system s etup The answe rin g system uses voi ce prom pts to guid e you throu gh the set up of t he answeri ng system. Press / PL A Y/ST OP any time to s ave and exit the S E TU P men u. Se t num be r of ri ngs Thi s feature a llow s you to sel ec t the n umb er of ri ngs b efor e the a[...]

  • Page 32

    www.vtechphones.com 29 Advanced operation Ans werin g sy stem operation Answering system s etup Se t re mo te ac ce ss c od e A t w o - dig it s ec uri t y co d e i s req uir ed to ac c es s th e a nswe rin g syst em from a ny touc h tone tel eph one. Th e fac tor y de fault c od e is 19 . T o set the rem ote ac ces s co de: • Pres s S ET U P i n[...]

  • Page 33

    www.vtechphones.com 30 Ans werin g sy stem operation Outgoin g announc em ent Re cor d your a nno unc e me nt • W h i l e in i d l e m o d e , p re ss A N N C a n d th e sy s t e m wi ll an no un c e “ An nou nc eme nt, pre ss PL A Y or pre ss R EC OR D . ” • Press R ECO RD to rec or d, a nd the syste m a nnou nc es “ Rec ord af ter the t[...]

  • Page 34

    www.vtechphones.com 31 Advanced operation Ans werin g sy stem operation • If th e syste m has l es s tha n ve mi nute s of re co rdi ng tim e lef t , the rem aini ng tim e wil l be ann oun ce d. • If F is  ash ing in th e mes sa ge win dow, mem or y is fu ll. Y ou w ill have to de lete som e me ss ages befo re new o ne s ca n be re ce ive[...]

  • Page 35

    www.vtechphones.com 32 Ans werin g sy stem operation • Mem o le ss t han one s ec on d wil l not b e rec or de d. • “ Mem or y is ful l. ” w ill b e ann oun ce d if yo u pre ss R ECO RD whe n th e mem or y i s ful l. • Y our me mo ca n be up t o four m inu tes in len gt h. Memo s are your ow n rec orde d mes sages used as a r eminder for [...]

  • Page 36

    www.vtechphones.com 33 Advanced operation Ans werin g sy stem operation • Y our me mo c an be up t o four min utes i n len gt h. • If no key i s pre sse d wi thi n 10 seco nd s of ente rin g rem ote ac ces s, any new me ss age s wil l be pl ayed auto mati c all y . • On ce t he new On ce t he new mes sag es h ave bee n pl ayed, the s yste m w[...]

  • Page 37

    www.vtechphones.com 34 Ans werin g sy stem operation The mess age coun ter u sual ly disp lays t he total number of me mos and inco min g me ss ages . S ee the lis t bel ow for exp lanat ion s of ot her di sp lays in th is c ounte r . Me ssag e wind ow displays 0 No mess ages. 1 - 98 T ota l number of old mess age(s ) recor ded. 0 -98 (ash ing) [...]

  • Page 38

    www.vtechphones.com 35 Appendix Handset disp lay screen messages ALREADY SAVED The telepho ne number you have e ntered is alre ady stored in the direc tor y . CAL L LOG EMPTY There are no call log entr ies. CA LL ING HA ND SET X Call ing an oth er han dse t. CO NN ECTI N G . . . . . . The c ord les s han ds et is se arc hing f or th e tele pho ne b[...]

  • Page 39

    www.vtechphones.com 36 Handset disp lay screen messages R I N GER M UT E Th e rin ger i s mute d temp orar il y dur ing in co min g ca ll. SAVED Y o ur op erati on ha s bee n saved. UNA BLE TO CA LL TRY AG A I N T arget han dset is ou t of range, or o n an extern al call d uring interc om call. UNA BLE TO SAV E You a r e at te mp t in g to s av e c[...]

  • Page 40

    www.vtechphones.com 37 Appendix Handset and base i ndicators Han dset i cons Base lig hts Han dset lig hts MU TE D • Mi cro pho ne is m uted . • Rin ger of f. NE W • New c all l og en tri es. NE W VOI C EM AI L • N ew voic ema il re cei ved. SPE AK ER • I n sp eaker pho ne mo de. Bat t er y i ndi ca to r • Cyc les (l ow, mediu m, and f [...]

  • Page 41

    www.vtechphones.com 38 Batter y Af te r th e ba tt er y i s full y ch arg e d, you c an ex pe ct t he f ollo wing p e r form an ce: Op erati on Op erati ng ti me Whi le in u se (tal kin g) 8 hour s Whi le not i n use (sta ndby *) 96 h our s ( 4 d ays) *Ha nd se t is of f t he te le ph on e bas e bu t no t in us e. The b att er y ne eds c har gin g [...]

  • Page 42

    www.vtechphones.com 39 Appendix Import ant safety instructi ons �he n us ing y our te le ph one e qu ipm ent , ba si c saf et y pre ca uti on s sho ul d alw ays be f oll owe d to re du ce t he ri sk o f re, e le ct ric s ho ck a nd i nju r y, incl udi ng t he fo ll owi ng: 1. Rea d and u nd er st and a ll in st ru cti on s. 2. Fol low a ll war[...]

  • Page 43

    www.vtechphones.com 40 T roublesh ooting Problem Suggestion My teleph one doe s not work at a ll. Make sur e t he bat ter y is i nst all ed and c har ged c orr ec tl y (see pag es 5 an d 3 8). For op timu m dai ly per forma nc e, retur n the c or dle ss ha nds et to th e tele pho ne ba se af ter u se. Ma ke sur e th e p ower a da pte r i s s ec ur [...]

  • Page 44

    www.vtechphones.com 41 Appendix T roublesh ooting Problem Suggestion T h e b a t t e r y d o e s n o t cha rge in t he han dset or th e hand set bat te r y does not accept char ge. Make su re th e han ds et is place d in t he c harg er c orr ec tly. T he C HA RG E lig ht on the tel eph one bas e or ch arg er sho uld b e on. Rem ove the batter y fro[...]

  • Page 45

    www.vtechphones.com 42 T roublesh ooting Problem Suggestion The CHARGE Indicato r on th e tel eph one b ase is a shi ng. Thi s is a signa l that t he batte r y is ver y low, c omp letel y depl eted, or when there is no el ec tri ca l co ntac t bet we en th e bat ter y a nd th e tele pho ne ba se. Ensure the co nne ctor of the bat ter y i s s ecu[...]

  • Page 46

    www.vtechphones.com 43 Appendix T roublesh ooting Problem Suggestion The telephon e does not ri n g wh e n t he re i s a n inc om ing c all. T es t a wor ki ng tele pho ne at t he te le pho ne jack . I f a noth er t ele pho ne has the s ame pro ble m, the p rob lem is in the tele pho ne j ack . Co ntac t your lo cal t ele pho ne c omp any (charg es[...]

  • Page 47

    www.vtechphones.com 44 T roublesh ooting Problem Suggestion Ther e is no ise or inter ferenc e dur ing a te lep hon e co nvers atio n. My c alls f ade ou t or cut i n and o ut wh en I am us ing t he co rdl es s han dset . The h and set may b e out of r ang e. Move it c lo ser to t he tel eph one b ase. Ap plia nc es or other co rd les s telep hon e[...]

  • Page 48

    www.vtechphones.com 45 Appendix T roublesh ooting Problem Suggestion I hear oth er cal ls whe n usi ng th e tele pho ne. Dis co nne ct th e t ele pho ne bas e fr om th e te lep hon e j ack . Plug in a d if fer ent tele pho ne. If you stil l hear ot her c alls , t he pr obl em is pr oba bly i n t he wi rin g o r l oc al ser vic e. Ca ll your lo c al[...]

  • Page 49

    www.vtechphones.com 46 T roublesh ooting Problem Suggestion The a nswer ing sys tem do es not a nswer af ter the c orr ec t num ber of rin gs. Make sure the answer ing syste m is o n. When the answer ing system is on, the red ligh t on t he AN SWE R ON /OFF key sh oul d be li t. If T ol l Saver is act ivated , th e n umb er of ri ng s c hang es to [...]

  • Page 50

    www.vtechphones.com 47 Appendix T roublesh ooting Problem Suggestion The an sweri ng system d o e s n o t r e s p o n d t o rem ote co mma nds . Make sur e your re mote ac c ess c od e is c orr ec t (see page 2 9) . Make sur e you are c al ling from a tou ch -to ne tel ep hon e. W hen d ial ing a n umb er , you shoul d hear tone s. If yo u h ear cl[...]

  • Page 51

    www.vtechphones.com 48 T roublesh ooting Problem Suggestion Com mo n cure f or ele ct ron ic eq uip men t. If the un it is not re sp ond ing no rma lly, tr yi ng put t ing th e c or dle ss han ds et i n t he tel eph one ba se or th e char ger. If it do es not s eem to r esp on d, tr y t he fol lowi ng (in t he or der l iste d): Dis co nne ct t he p[...]

  • Page 52

    www.vtechphones.com 49 Appendix Operating ran g e This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout o[...]

  • Page 53

    www.vtechphones.com 50 Wha t do es t his l imi te d war ra nt y cove r? The man ufa ctu rer o f th is V Tech Pr odu ct warr ant s to t he h ol der o f a va lid pro of of pur ch ase (“C on sum er ” or “ yo u” ) th at th e Pro du ct and a ll a cc ess or ies p rov id ed i n th e sal es p ac kag e (“ Pro duc t ” ) are free fro m d efe cts i[...]

  • Page 54

    www.vtechphones.com 51 Appendix FCC , A CT A and IC regulat ions FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a resi[...]

  • Page 55

    www.vtechphones.com 52 This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied ins[...]

  • Page 56

    www.vtechphones.com 53 Appendix T echnical s p ecications Freque ncy c on trol Cr yst al c ontr oll ed PLL synt hes izer T ra nsm it fre que nc y T e lep hon e bas e: 5725 -5 85 0 MHz Han dse t: 240 0 -248 3 MHz Rec ei ve freq uen cy T el ep hon e bas e: 2 4 0 0 -248 3.5 M Hz Han dse t: 5725 - 58 50 MHz Chan nel s 95 Nom ina l ef fec tive r ang [...]

  • Page 57

    www.vtechphones.com 54 Index A Ab out c all er ID 7 Ab out c ord les s tel eph one s 49 Act ivate th e answer in g system 2 7 Advan ce d op erati on 18-25 A n s w e r a n i n c o mi ng c a l l d u r i ng a n inter co m cal l 1 7 Answe rin g syste m ope ratio n 26 - 34 Answe rin g syste m setu p 27 , 28, 29 B Bas e uni t ins tal latio n 4 Bas e uni [...]

  • Page 58

    www.vtechphones.com 55 Index P Par ts c hec kl ist fo r i6767 1 Par ts c hec kl ist fo r i67 7 7 / i67 78 2 Par ts c hec kl ist fo r i6787 / i 678 8 3 Play your an noun ce men t 30 R Rec or d a mem o 32 Rec or d and p lay mem os 32 Rec or d your ann oun ce ment 30 Red ial li st 25 Rem ote acc es s 33 Rem ote acc es s co mma nd s 33 Review t he c al[...]

  • Page 59

    ) V TECH TELE COM MUNICA TIONS L TD. A member of T HE V TECH GROUP OF COMP ANIES. Distr ibuted in t he U.S.A. by V T ec h Commu nicatio ns, Inc., Beaverton, Ore gon Distr ibuted in Can ada by V T ech T ele com munic ations Canad a, Ltd., Richmon d, B.C . Copyri ght © 20 07 for VTECH TELE C OMMU NICA TIONS L TD . Printed in China . 91-000930-020-10[...]

  • Page 60

    ) U s e r ’ s m a n u a l www.vtechphones.com Mod els: i 6767 /67 77 / 6778 /6787 /678 8[...]