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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells TMPT, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells TMPT one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells TMPT. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells TMPT should contain:
- informations concerning technical data of Wells TMPT
- name of the manufacturer and a year of construction of the Wells TMPT item
- rules of operation, control and maintenance of the Wells TMPT item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells TMPT alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells TMPT, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells TMPT.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells TMPT item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P . O. Box 280 V erdi, NV 89439 www .wellsbloomfield.com telephone: 775-689-5703 fax: 775-689-5976 IMPORTANT: DO NOT DI SCARD THIS MANUAL This manual is considered to be part of the appli ance and is to be given to the OWNER or MANAGER of the restaurant, or to the pers on re[...]
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Page 2
001 p/n 303305 OpM anual CT W armers / Thermostat Control Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in ma terials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factor y, whichever co[...]
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Page 3
W A R R A N T Y x i FEATURES & OPERATING CONTROLS 2 PRECAUTIONS & GENERAL INFORMATION 3 AGENCY LISTING INFORMATION 3 I N S T A L L A T I O N 4 O P E R A T I O N 5 CLEANING INSTRUCTIONS 6 TROUBLESHOOTING SUGGESTIONS 8 MAINTENANCE INSTRUCTIONS 9 P A R T S & S E R V I C E 1 0 CUSTOMER SERVICE DATA 11 Thank You for purchasing this Wells Blo[...]
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Page 4
FEATURES & OPERATING CONTROLS 2 A. THERMOSTAT 1. On THERMOSTATICALLY CONTROLLED wa rmers, power is applied to the heating element according to the control knob position and the actual temperature at th e temperature sensing thermobulb. 2. The desired temperature is controlled by rotating the TEMPERATURE CONTROL KNOB. The knob has a nume ric sca[...]
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Page 5
PRECAUTIONS AND GENERAL INFORMATION 3 WARNING: SHOCK HAZARD All servicing requiring access to non-insulated electrical components must be performed by a factory authorized technician. DO NOT open any access panel which requires the use of tools. Failure to follow this warning can result in severe electrical shock. CAUTION: RISK OF DAMAGE DO NOT con[...]
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Page 6
NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual. WARNING: RISK OF INJURY Installation procedures mu st be performed by a qualified technician with full knowledge of[...]
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Page 7
OPERATION 5 WET OR DRY OPERATION fo r W ARMERS 1. Carefully read the descripti on of the warmer operation on the specification sheet. 2. a. Most warmers are desi gned for WET OR DRY operation. b. Warmers may be used we t , or may be used dr y . However warmers may NOT be used wet-to-dry or dry-to-wet unless they have been allowed to cool to roo m t[...]
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Page 8
DAILY CLEANING INSTRUCTIONS PREPARATIONS: Turn control knob(s) to OFF. Unplug the wa rmer. Allow warmer to cool before pro cee ding. Remove any insets, pans a nd/or ad apter tops Drain or remove water from well if used for wet operation. FREQUENCY: Minimum - daily. TOOLS: Mild Detergent Solution: 10 Parts Warm Water to 4 Parts Vinegar Plastic Scour[...]
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Page 9
WEEKLY CLEANING INSTRUCTIO NS PREPARATIONS: Remove any insets, pans and/or adapter tops. Drain or remove water from well if used for wet operation. FREQUENCY: Weekly, or whenever lime or scale is seen accumulating on the sides of the warmer pans. TOOLS: Commercial Delime Clean er Plastic Scouring Pad Clean Cloth or Sponge 1. Add water to pans until[...]
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Page 10
TROUBLESHOOTING SUGGESTIONS 8 SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY No power to warmer Circuit breaker off or tripped Reset circuit breaker Unit not plugged in Make sure unit is plugged in to power receptacle Warmer will not heat Temperature control not set Set control to desired temperature Internal damage Contact you Authorized Wells Service Ag[...]
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Page 11
MAINTENANCE INSTRUCTIONS 9 CARE OF ST AINLESS STEEL Stainless steel is a marvelous material: strong, lustrous and low maintenance. With a minimum of care, it will normally retain its beaut y and durability for the life of the equipment. In some applications, however, spec ial care is required in order to maintain stainless steel’s special propert[...]
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Page 12
PARTS & SERVICE 10 D E S C R I P T I O N P A R T N O . ADAPTERS & INSETS ADAPTER TOP, convert SMPT, HW/SMP or 1 side of TMPT to hold three 4 qt. insets 21615 ADAPTER TOP, convert SMPT, HW/SMP or 1 side of TMPT to hold one 7 qt. and one 4 qt. inset 21617 ADAPTER TOP, convert SMPT, HW/SMP or 1 side of TMPT to hold one 11 qt. and one 7 qt. ins[...]
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Page 13
D E S C R I P T I O N P A R T N O . ACCESSORIES 6 oz. SOUP LADLE 21764 * LEGS, 1” Plastic, set of 4 21109 *LEGS, 2” Plastic, set of 4 20605 LEGS, 4” Plastic Adjustable, set of 4 20314 LEGS, 4” Metal, Adjustable, set of 4 20563 * Not for use on all appliances. Clearance restri ction s may apply. Consult factory. CUST OMER SERVICE DA T A plea[...]
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Page 14
Genuine Parts Protect - YOU - All - W ays SER VICE TRAINING - QUALITY SER VICE SER VICE TRAINING - QUALITY SER VICE CUSTOMER SA TISF ACTION CUSTOMER SA TISF ACTION Commercial Food Equipment Service Association Wells Bloomfield proudly supports CFESA Commercial Food Equipment Service Association PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD[...]