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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells WB-1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells WB-1 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells WB-1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells WB-1 should contain:
- informations concerning technical data of Wells WB-1
- name of the manufacturer and a year of construction of the Wells WB-1 item
- rules of operation, control and maintenance of the Wells WB-1 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells WB-1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells WB-1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells WB-1.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells WB-1 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P . O. Box 280 V erdi, NV 89439 www .wellsbloomfield.com telephone: 775-689-5703 fax: 775-689-5976 IMPORTANT: DO NOT DI SCARD THIS MANUAL This manual is considered to be part of the appli ance and is to be given to the OWNER or MANAGER of the restaurant, or to the pers on re[...]
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Page 2
212 37055 OpManual for WB-1 and WB-2 Waffle Bakers Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in ma terials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factor y, whichever comes fir[...]
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Page 3
WARRANTY xi SPECIFICATIONS 1 FEATURES & OPERATING CONTROLS 2 PRECAUTIONS & GENERAL INFORMATION 3 AGENCY LISTING INFORMATION 3 INSTALLATION 4 OPERATION 5 CLEANING INSTRUCTIONS 6 MAINTENANCE - SET BAKING TEMPERATURE 8 TROUBLESHOOTING SUGGESTIONS 8 PARTS & SERVICE 9 CUSTOMER SERVICE DATA 9 Thank You for purchasing this Wells Blo omfield ap[...]
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Page 4
FEATURES & OPERATING CONTROLS 2 Fig. 1 Waffle Baker - Features & Operating Controls (WB -2 shown, WB-1 similar) 212 37055 OpManual for WB-1 and WB-2 Waffle Bakers BACK VIEW UPPER GRID (RAISED POSITION) POWER SWITCH UPPER GRID (LOWERED POSITION) HANDLE DRIP TRA Y TIMER LOWER GRID ADJUST ABLE NON-SLIP FEET TEMPERA TURE CONTROL POWER CORD NAME[...]
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Page 5
PRECAUTIONS AND GENERAL INFORMATION 3 This appliance is intended for use in commercial establishments only. This appliance is intended to prepare food for human consumpti on. No other use is recommended or autho rized by the manufacturer or its agents. Operators of this appliance must be familiar with the a pplian c e use, limitations and associate[...]
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Page 6
INSTALLATION NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual. CAUTION: RISK OF DAMAGE DO NOT connect or energize this appliance until all installation instructions [...]
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Page 7
CAUTION: HOT SURFACE Exposed surfaces can be hot to the touch and may cause burns. IMPORTANT: The timer bell will ring at the end of the cooking time. The timer bell is only a signal that the waffle is done. It does not turn the heating element on or off. Remove the waffle promptly when the bell rings. OPERATION GENERAL OPERATIONAL NOTES Carefully [...]
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Page 8
CLEANING INSTRUCTIONS PREPARATION Unplug appliance fro m ele ctric power Allow appliance to cool completely. FREQUENCY Daily TOOLS Plastic Scouring Pad, So ft-Bristled Fiber Brush Mild Detergent, Non-Abrasive Cleanser Clean Soft Cloth / Sponge CLEANING 1. Allow the waffle baker to cool to room temperature. 2. Clean grids by using a soft-bri stle br[...]
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Page 9
PREPARATION Unplug appliance fro m ele ctric power Allow appliance to cool completely. FREQUENCY As needed TOOLS Commercial Carbon Cleaner 1” Bristle Brush, Stiff Fiber Brush Clean Soft Cloth / Sponge REMOVE CARBONIZATION FROM GRIDS 1. Allow the waffle baker to cool to room temperature. 2. Liberally apply a commercial carbon cle aning solution to[...]
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Page 10
8 TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY Will not heat Power cord not plugged in, or circuit breaker tripped Establish main power Be sure appliance is plugged in Power switch OFF Turn power switch ON Internal component damage Contact an authorized Wel ls Service Agency for rep air s. Does not maintain temperature Excessive carboniz[...]
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Page 11
DESCRIPTION PART NO. DRIP TRAY, WB-1 , WB-2 21489 RUBBER FEET (pk 4) 21657 CUST OMER SERVICE DA T A please have this information av ailable if calling for service RESTAURANT ___________ __________________ LOCAT ION _____________ INSTALLATION DATE _____________ ___________ TECHNICI AN ___________ SERVICE COMPAN Y ________________________________ ___[...]
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Page 12
Genuine Parts Protect - YOU - All - W ays SER VICE TRAINING - QUALITY SER VICE SER VICE TRAINING - QUALITY SER VICE CUSTOMER SA TISF ACTION CUSTOMER SA TISF ACTION Commercial Food Equipment Service Association Wells Bloomfield proudly supports CFESA Commercial Food Equipment Service Association PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD[...]