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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Westermo DIN-rail Tele V.90 modem TDW-33, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Westermo DIN-rail Tele V.90 modem TDW-33 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Westermo DIN-rail Tele V.90 modem TDW-33. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Westermo DIN-rail Tele V.90 modem TDW-33 should contain:
- informations concerning technical data of Westermo DIN-rail Tele V.90 modem TDW-33
- name of the manufacturer and a year of construction of the Westermo DIN-rail Tele V.90 modem TDW-33 item
- rules of operation, control and maintenance of the Westermo DIN-rail Tele V.90 modem TDW-33 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Westermo DIN-rail Tele V.90 modem TDW-33 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Westermo DIN-rail Tele V.90 modem TDW-33, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Westermo service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Westermo DIN-rail Tele V.90 modem TDW-33.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Westermo DIN-rail Tele V.90 modem TDW-33 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
TDW-33 DIN-r ail T ele V .90 modem www .westermo .com REV .A 6619-2202 2008.05 Mälartr yck AB, Eskilstuna, Sweden © W estermo T eleindustri AB User Guide 6619-2202[...]
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Page 2
2 6619-2202 Legal information The contents of this document are pr ovided “as is”. Except as r equired by applicable la w , no warranties of any kind, either express or implied, including, but not limited to , the implied warranties of merchantabili[...]
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Page 3
3 6619-2202 Safety Befor e installation: This modem is for restricted access area use only . Read this manual completely and gather all information on the unit. Make sure that y ou understand it fully . Check that y our application does not exceed t[...]
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Page 4
4 6619-2202 Agency appr o vals and standards compliance T ype Appro val / Compliance EMC EN 61000-6-2, Immunity industrial environm EN 55024, Immunity IT equipment EN 61000-6-3, Emission residential envir onments FCC part 15 Class B EN 50121-4, Railwa y signalling and [...]
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Page 5
5 6619-2202 If tr ouble is experienced with this equipment TD W -33, for repair or warranty information, please contact W estermo Data Communication,Inc. 11200 W estheimer ,Suit 900. Houston,TX,,77042. Phone number: 713-240-0367. If the equipment is causin[...]
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Page 6
6 6619-2201 Declaration of Conformity W es term o Tel eindustr i AB Declar ation of con formi ty Org.nr/ Postadres s/Postal ad dress Tel. Tel efa x Pos tgiro Bankgir o Corp. i dentity n umber Registe red office S-640 40 Stora Sundby 016-428000 016-428001 52 72 79-4 5671-5550 556361-2604 Eskilstuna Sweden Int+46 16428000 Int+46 16428001 The ma[...]
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Page 7
7 6619-2201 T ype tests and en vironmental conditions Electromagnetic Compatibility Phenomena T est Description T est lev els ESD EN 61000-4-2 Enclosure contact ± 6 kV Enclosure air ± 8 kV RF field AM modulated IEC 61000-4-3 Enclosure 20 V/m 80% AM (1 kHz), 80 – 2000 [...]
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Page 8
8 6619-2202 Description The TD W -33 is designed to function reliably within industrial envir onments and in ar eas of high le vel interference. The modem has an RS-232 interface supporting terminal data rates up to 115 kbit/s. The TD W -33 is a V .90[...]
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Page 9
9 6619-2202 Interface specifications ** T o mini mise the risk of in terf er enc e, a shie lded cable is r eco mmen ded whe n the cabl e is loca ted ins ide 3 m bou ndary to the rai ls and co nnec ted to thi s port. The ca ble shi eld sho uld be pr operl y?[...]
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Page 10
P osition RJ-11C Direction* Description Pr oduct marking PSTN a Not Connected b Not Connected c In/Out PSTN T ransmit/ Receive d In/Out PSTN T ransmit/ Receive e Not Connected f Not Connected P osition Scre w terminal* Direction* Description – Not Connected Data Carrier Dir ect (DCD) No . ?[...]
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Page 11
11 6619-2202 LED Indicators LED Status Description TD T ransmit data OFF No data ON / FLASH The modem receiving data on the DTE interface RD Receive data OFF No data ON / FLASH The modem transmitting data on the DTE interface R TS Request to send OFF R TS signal [...]
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Page 12
12 6619-2202 Cooling This unit uses con vection cooling. T o a void obstructing the air - flow around the unit, use the follo wing spacing rules. Minimum spacing 25 mm (1.0 inch) above /below and 10 mm (0.4 inches) left /right the unit. Spacing [...]
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Page 13
13 6619-2202 Windo ws configuration tool TD-T ool The TD-T ool is a PC – application pr ogram with a graphical interface for easy configuration of the complex functions found on the encolsed CD or at the W estermo website. Please r efer to TD-T ool?[...]
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Page 14
14 6619-2202 PSTN Network Application examples … TD W -33 connected to TD W -33 with DTR signal call DTR DSR DCD Rela y External application 10 k ohm Ma y be required in harsh environments. Configure the units A T&F Set the unit to factor y default A T&W Store defau[...]
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Page 15
15 6619-2202 … Fr equently used settings for PLC-systems Most PLC-systems and other industrial applications where modems are used requir e the same changes to the standard settings. The most commonly encountered problems concern speed, parity and cont[...]
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Page 16
16 6619-2202 … TD W -33 – Secure Call-back The TD W -33 is connected to a PLC which one want to restrict access to. The TD W -33 can support access control through the Secure Callback function. In this example pass- wor d and callback to [...]
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Page 17
17 6619-2202 Configure the TD-36 Set up the connection A T&F Set the unit to factor y default A T+IPR=9600 DTE baudrate 9600 A T+ICF=3,4 Character framing 8 data, 1 stop , parity none A TS0=1 Auto answ er after first ring A T&W Store default settings The dialling[...]
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Page 18
18 6619-2202 … TD W -33 – Silent answ ering on pr edefined number The TD W -33 is connected to a power meter which is remotely monitored. The TD W -33 shares the PSTN line with normal telephones which is prefer red not to give a ring signal[...]
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Page 19
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Page 20
REV .A 6619-2202 2008.05 Mälartr yck AB, Eskilstuna, Sweden W estermo T eleindustri AB • SE-640 40 Stora Sundby , Sw eden Phone +46 16 42 80 00 Fax +46 16 42 80 01 E-mail: info@w estermo.se W estermo W eb site: www .westermo .com W estermo T eleindus[...]