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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Western Digital Mirror Edition, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Western Digital Mirror Edition one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Western Digital Mirror Edition. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Western Digital Mirror Edition should contain:
- informations concerning technical data of Western Digital Mirror Edition
- name of the manufacturer and a year of construction of the Western Digital Mirror Edition item
- rules of operation, control and maintenance of the Western Digital Mirror Edition item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Western Digital Mirror Edition alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Western Digital Mirror Edition, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Western Digital service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Western Digital Mirror Edition.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Western Digital Mirror Edition item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
External Desktop My Book Mirror Edition User Manual ® ™[...]
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Page 2
T ABLE OF CONTENT S – i T able of Contents 1 WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . 1 Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Kit Contents . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 3
T ABLE O F CONTENTS – ii 8 Turning Off/Disconnecting the Device . . . . . . . . . . 21 Auto-off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Safe Shutdown ™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Safe Removal . . . . . . . . . . . . . . . .[...]
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Page 4
MY BOOK MIRROR EDITION USER MANUAL WD SERVICE AND SUPPORT – 1 WD Service and Support Should you encounter any probl em, please give us an oppor tunity to addres s it before returning this product. Most technical support questions can be answered through our knowledge base or e- mail support service at support.wdc.com . If the answer is not availa[...]
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Page 5
MY BOOK MIRROR EDITION USER MANUAL GETTING STARTED – 2 Getting Started Thank you for pu rchasing My Book ® Mirror Edition ™ . This user ma nual provides step-by-step installation in structions and other important information regarding your WD product. For the latest WD product in formation and news, vi sit our we bsite at www .we sterndigital.[...]
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Page 6
MY BOOK MIRROR EDITION USER MANUAL GETTING STARTED – 3 Compatibility Note: Compatibility may vary depending on user’s hardw are configuration and operating system. Recording Y our WD Product Information In the following table, wr ite the serial number and m odel number of your new WD product found on the la bel on the bottom of the device. Also[...]
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Page 7
MY BOOK MIRROR EDITION USER MANUAL GETTING STARTED – 4 Precautions WD products are precision in struments and must be ha ndled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following preca utions when unpacking and installing your external storage product: • Do not ope[...]
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Page 8
MY BOOK MIRROR EDITION USER MANUAL ABOUT Y OUR WD DRIVE – 5 About Y our WD Drive Format and Configuration This WD device is preform atted as a single Window s NTFS* partition and is pre-configured for RAID 1 (Mirrored) mode for extra data protection with instantaneous and automatic da ta updates. If one drive fa ils, the dual-d rive storage syste[...]
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Page 9
MY BOOK MIRROR EDITION USER MANUAL ABOUT Y OUR WD DRIVE – 6 Interfaces USB The industry standard int erface for most Windows-based computers. Hi-Speed USB (USB 2.0) s upports data tr ansfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with US B 1.1. Connection to a USB 1.1 device transfers data at USB 1.1 speed (up to 1.5 Mb/s) . Kensingt[...]
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Page 10
MY BOOK MIRROR EDITION USER MANUAL ABOUT Y OUR WD DRIVE – 7 Software In addition to WD Drive Manager, this WD product is shippe d with the following bonus software. WD Anywhere ™ Backup is an easy , one-time setup, backup application that allows you to preserve your data files with ar ound-the-clock protectio n. Features include multiple destin[...]
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Page 11
MY BOOK MIRROR EDITION USER MANUAL SETTING UP – 8 Setting Up Windows 1. T urn on your computer and wait for the operating system to load. 2. Insert the software CD into the CD-ROM drive. 3. The CD autor uns. Click Accept in the terms of agreeme nt screen and WD Drive Manager and drivers are inst alled automatically . WD Drive Manager enables the [...]
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Page 12
MY BOOK MIRROR EDITION USER MANUAL SETTING UP – 9 Macintosh ® 1. T urn on your computer and wait for the operating system to load. 2. Insert the software CD into the CD-ROM drive. 3. Double-click the CD-ROM drive icon. 4. Double-click the WD Drive Manager folder , which contains the software for this device 5. Double-click the WDDr iveManager.dm[...]
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Page 13
MY BOOK MIRROR EDITION USER MANUAL SETTING UP – 10 8. Click Accept to accept the license agreement and continue wi th the installation. 9. Click Quit. 10. Connect the adapter’s DC ca ble plug to the DC power in put at the rear panel of the product. V erif y that plug type of your wall power adapter is the correct plug type for your region. If i[...]
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Page 14
MY BOOK MIRROR EDITION USER MANUAL SETTING UP – 11 15. Click on the device to display the pop-up menu. Select the desired RAID configuration and device format and click Configure . 16. When prompted to confirm, click Configure again. 17. As standard precaution, the system pr ompts you for an administrator’s name and password to authenticate you[...]
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Page 15
MY BOOK MIRROR EDITION USER MANUAL WD DRIVE MANAGER STATUS – 12 WD Drive Manager Status WD Drive Manager Status provides a quick view of the general status of the device. T o view WD Drive Manager Status in Wi ndows, roll the curso r over the WD Drive Manager system tray icon. T o view WD Drive Manager Status in Ma c, click the WD Drive Manager s[...]
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Page 16
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR WINDOWS – 13 WD RAID Manager for Windows WD RAID Manager is a tool designed to help you easily manage your RAID system, including changing the RAID configuration and forma tting the device. T o launch WD RAID Manager, right-clic k the WD Drive Manager syst em tray icon and point to WD My Book[...]
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Page 17
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR WINDOWS – 14 3. Enter the confirmation number provided, then click Ye s . When prompted again, click Ye s to confirm. 4. Click Close when finished. Y ou can also use the context menu in WD RAID Manager to run Windows Disk Management T ool, perform NTFS quick form at, or change the RAID config[...]
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Page 18
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR WINDOWS – 15 RAID Status Messages WD RAID Manager reports t he following messages depending on the current status of your drive. Displayed Status Te x t Description User Action Healthy Array is properly configured and operating normally . None Setting Mismatched Driv es from different RAID se[...]
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Page 19
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR WINDOWS – 16 Disk Status Messages WD RAID Manager reports t he following messages depending on the current status of your Disk A and B. Displayed Status Te x t Description User Action Good The slot configuration contains valid data. Consult the array status to see if other errors have been de[...]
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Page 20
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR MAC – 17 WD RAID Manager for Mac WD RAID Manager is a tool designed to help you easily manage your RAID system, including changing the RAID configuration and forma tting the device. T o launch WD RAID Manager, click the WD Driv e Manager menu extra icon and point to WD My Book . Click Launch [...]
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Page 21
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR MAC – 18 2. Select the desired RAID configura tion and device format and click Configure . 3. When prompted to confirm, click Configure again. 4. As standard precaution, the system pr ompts you for an administrator’s name and password to authenticate your action . Enter this inform ation an[...]
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Page 22
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR MAC – 19 RAID Status Messages WD RAID Manager reports t he following messages depending on the current status of your drive. Displayed Status Te x t Description User Action Healthy Array is properly configured and operating normally . None Setting Mismatched Driv es from different RAID sets d[...]
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Page 23
MY BOOK MIRROR EDITION USER MANUAL WD RAID MANAGER FOR MAC – 20 Disk Status Messages WD RAID Manager reports t he following messages depending on the current status of your Disk A and B. Displayed Status Te x t Description User Action Good The slot configuration contains valid data. Consult the array status to see if other errors have been detect[...]
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Page 24
MY BOOK MIRROR EDITION USER MANUAL T URNING OFF/DISCONNECTING THE DEVICE – 21 T urning Off/Disconnecting the Device Auto-off The device turns off automatic ally when you shut down th e computer. Y ou also may follow these steps to turn off the device. Note: My Book Mirror Edition supports a maximum capacity of 2TB (1TB per drive assembly) in a RA[...]
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Page 25
MY BOOK MIRROR EDITION USER MANUAL REPLACING A DRIVE – 22 Replacing a Drive My Book Mirror Edit ion is a limited us er-serviceable product which allows for servicing of one or both internal hard drives in the enclosure. In the event a fault occurs an d you would like to service the device yourself, visit WD T echnical Support at support.wdc.com a[...]
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Page 26
MY BOOK MIRROR EDITION USER MANUAL REPLACING A DRIVE – 23 3. Loosen the thumbscrew that secures t he drive cover plate. Remove the drive cover plate and set aside. Note: Each drive is designated A or B by a color coded decal. 4. Locate the drive you wish to replace (A or B) . Using the pulltab, carefully and slowly pull the drive ass embly up and[...]
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Page 27
MY BOOK MIRROR EDITION USER MANUAL REPLACING A DRIVE – 24 6. Replace the cover plate by sliding it under and betw een the pulltabs and securing it with the thumbscrew. Note: Do not overtighten the thumbscrew . 7. Close the cover and firmly push down until it locks into place. 8. Reconnect only the power ca ble to the device. Do not co nnect compu[...]
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Page 28
MY BOOK MIRROR EDITION USER MANUAL T ROUBLESHOOTING – 25 T roubleshooting If you have problems when inst alling or using this product , visit our support W eb site at support.wdc.com and search our knowledge base for more help. How to Answer ID install My Book Mirror Editio n on a Windows or Macintosh computer 2283 use My Book Mirror Edit[...]
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Page 29
MY BOOK MIRROR EDITION USER MANUAL APPENDIX – 26 Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the lim its of a Class B digital device, pur suant to Part 15 of the FCC Rules. These limits are de signed to provide reason able protecti on against harmful interference in a residential ins[...]
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Page 30
MY BOOK MIRROR EDITION USER MANUAL APPENDIX – 27 Warranty Information Obtaining Service WD values your business and always attempts to prov ide you th e very best of service. If this Product requires maintenance, either contact the de aler from whom you originally purchased the Produ ct or visit our product support W eb site at support.wdc.com fo[...]
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Page 31
MY BOOK MIRROR EDITION USER MANUAL INDEX – 28 Index A Auto-off 21 C Capacity gauge 5 Compatibility, system 3 Compliance, regulatory 26 Configuring RAID 13, 17 D Device disconnecting 21 turning off 21 Drive configuration 5 format 5 replacing 2 2 Drive status 12 E Environmental complian ce (China) 26 eSATA 6 F FAQs 25 FCC Class B information 26 Fir[...]