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Western Digital My Book Pro manual

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Table of contents for the manual

  • Page 1

    External D esktop placeholder 1 2 My Book ™ Pr o Thunderbolt ™ 2 RAID System User Manual My Book Pro User Manual[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp or tu n it y t o a dd res s i t b ef ore ret ur ni ng this product. Most technical sup port questions can be answered thr ough our kn owledge base or email supp ort service at http://s uppo rt.wd.com . If the answer is not avai lable or if you pr efer , please conta[...]

  • Page 3

    MY BOOK P RO USER MANUAL T ABLE O F CONTENTS – iii T able of Contents WD Service and Supp ort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Access ing O nline Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Con tacting W D Te chnical Su ppor t. . . . . . . .[...]

  • Page 4

    MY BOOK P RO USER MANUAL T ABLE OF CONTENT S – iv A Compliance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 30 Reg ulatory Comp liance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 0 FCC Class B Info rmati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    MY BOOK P RO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 1 About Y our WD Storage Device W el come to your My Book™ Pr o Thunderbolt™ 2 RAID device, featur ing r evolutionary Thunderbolt 2 technology that sets new standards for data transfer speeds and workfl ow flexib ility in high-capa city s torage. This c hapte r includ es the followin g [...]

  • Page 6

    MY BOOK P RO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 2 Impor tant: For the latest WD product i nformation and news, visit our website at http://www .westerndigital.com . For the late st softwa re, firmware, and produ ct documentation and information, g o to h ttp:/ /suppor t.wd.co m/dow nloads . Kit Cont ents As s hown in Fig ure 1, yo ur My [...]

  • Page 7

    MY BOOK P RO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 3 For highest p erformance and reliability , alwa ys install the latest softwar e update and service pack (SP). For Mac computers, go to the Apple menu and sel ect Soft war e Update or App Stor e . F or Window s computers, g o to the Start menu and select Windows Update . Disk Drive Formats[...]

  • Page 8

    MY BOOK P RO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 4 As shown in Figure 3, the back of the My B ook Pro device has:  A K ensi ngton ® securit y slot  A hole for accessing the device r eset button  T wo Thunderbolt 2 ports  A USB 3.0 port  The DC pow er connec tor Illuminated Power Button Use the power button to:  Safely p[...]

  • Page 9

    MY BOOK P RO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 5 warning. T o avoid the war ning, perform the operatin g system’ s safe removal action before powering down the device. If you leave the device connected to your computer after forcing a power - down, you must press the power b utton again to power it back up. Unlike a safe power -down f[...]

  • Page 10

    MY BOOK P RO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 6 USB 3.0 Port USB 3.0 supports data transfer r ates up to 5 Gb/s. USB 3.0 is backward compatibl e with USB 2.0. Connection to a USB 2.0 port tr ansfers data at the port speed—up to 480 Mb/s. Kensington ® Security Slot For physical device security , the Kensington security slot accepts a[...]

  • Page 11

    MY BOOK P RO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 7 Connecting the Device and Getting Started This ch apter pr ovide s instructi ons for: Connecting the Device Installi ng the WD Dr ive Utilitie s Software Connec ting th e Device 1. T ur n on yo ur computer . 2. Connect the provided AC adapter to a po wer r eceptacle and to th[...]

  • Page 12

    MY BOOK P RO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 8 4. Dependi ng on the interface that you want to use:  For Thunderbolt —Use the Thunderbolt cable to co nnect either T hunderbolt port on the device to your computer:  Fo r USB —Use the US B 3.0 cable to connect the US B port on the device to your computer: Note: Y o[...]

  • Page 13

    MY BOOK P RO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 9 7. V erify that the My B ook Pro device ap p ears under DEVICES in the Sidebar area of your Fi nder display: Note: If the Extern al disks che ck box i s selected o n your Finder Pr eferences dial og, the My Book Pro icon d isplays on your de sktop: Y our My Book Pro device is[...]

  • Page 14

    MY BOOK P RO USER MANUAL CONNECTING THE DEVICE AND G ETTING STA RTED – 10 2. On the W D Apps S etup screen, Software Installer dialog: a. Clic k the W estern Digital En d User Li cense Ag r eemen t link and read the agreement. b. Sel ect t he I agree... check b ox to signify that you acc ept the agreement and activate the Ne xt button. c. Clic k [...]

  • Page 15

    MY BOOK P RO USER MANUAL CONNECTING THE DEVICE AND G ETTING STA RTED – 11 4. When the installation comp letes, click Next : 5. On the Inst allation Complete dialog: Click:  Manage your drive... to open the WD Drive Utiliti es software. (See Fi gure 4 on page 12 and “Managing and Customizing Y our My Book Pro ” on pa ge 13.)  The Registe[...]

  • Page 16

    MY BOOK P RO USER MANUAL CONNECTING THE DEVICE AND G ETTING STA RTED – 12 Figure 4. WD Drive Utilities Scr eens Not e: The capacity displayed on these scr eens is an ex ample. Y ou will see a d isplayed capaci ty that matches y our connected device. Using the USB Interface Using the Thunderbolt In terface[...]

  • Page 17

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 13 Managing and Cus tomizing Y our My Book Pr o This c hapte r includ es the followin g topics : Checking D evice Health Managing the RAID Configurati on Erasing the Device Drives Registerin g the Device Restoring the W D Software and Di sk Image Safely Dismounting the Device D[...]

  • Page 18

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 14 Checking Device Health The WD Drive Utilities so ftware provides thr ee diag nostic tools to help ma ke sure that your drive is perf orming well. Run the fol lowing tests if you ar e concerned that your drive is not ope rating properly:  Driv e status check The drive stat[...]

  • Page 19

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 15 Checking the Dev ice Status The WD Drive Utilities so ftware pr ovides a status indication of the device configuration and each devi ce drive. 1. Cl ick Go > Applic ations > WD Drive Utilitie s to displa y the WD Dri ve Utilities screen (see Figur e 4 on page 12). 2. I[...]

  • Page 20

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 16  Fo r RAID configurations, Drive 1 Status and Drive 2 Status where: Changing the Dev ice Configuration CAUTION! Changing the device c onfiguration reformats both drives, whi ch erases all of the data on them. If you have been using the device in one mo de and then want to[...]

  • Page 21

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 17 3. Click RAID Ma nagement > C onfigurat ion to display the configuration dialo g: 4. On the configuration dialog: a. Select the option for the mode that you want to change to:  Stripe - ma ximum capacity a nd performance (RAID 0)  Mirr or - maximum data protection ([...]

  • Page 22

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 18 6. During the configuration change , the WD Driv e Utilities so ftware:  Di splays a status bar to show the progr ess of the conver sion  Clears and then redisplays the Finder listing and desktop icon display to support the new device mode 7. When the configuration cha[...]

  • Page 23

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 19 3. Click Drive Erase to display the drive erase dialog : 4. On the Drive Erase d ialog: a. F or individ ual drives, sele ct the check bo x for each drive that you want to erase:  Drive 1...  Drive 2... b. If you want to chang e the name of a volume, type o ver the name[...]

  • Page 24

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 20 d. R ead the explanation about per manently er asing all of the data on the drive when you change the config uration and select the I understand.. . check box to signify that you accept the risk and ac tivate the Erase Drive button. Important: If you wa nt to save any of the[...]

  • Page 25

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 21 2. If you have more than one supported driv e connected to your computer , select the one that you w ant to register . 3. Click About > Register to display the registrati on dialog: 4. On the registra tion dialog: a. T ype your first name in the First name box. b. T ype y[...]

  • Page 26

    MY BOOK P RO USER MANUAL MANAGING AND CUSTOMIZING Y OUR MY BOOK PRO – 22 Safely Dismount ing the Device Drives Use the My Bo ok Pro Finder listing or de skto p ico n to safely dismount the d evice drives: 1. R ight- or co ntrol-click the My Bo ok Pro Fi nde r listing or desktop i con and se lect Eject “My Book Pro” : 2. If you have converted [...]

  • Page 27

    MY BOOK P RO USER MANUAL REPLACING A DRIVE – 23 Replacing a Dr ive This c hapte r includ es the followin g topics : Determ ining Which Drive Fail ed Contacting WD T echnical Supp ort Removing and Replac ing the Drive Determinin g Which Drive Failed Whether the application is running or not, the WD Drive Utilit ies software conti nuously monitors [...]

  • Page 28

    MY BOOK P RO USER MANUAL REPLACING A DRIVE – 24 Remov ing and Re placing t he Driv e Y our My Book Pro device is a limited user -serviceable device. Y ou can easily r eplace the hard drives inside the enclosure. Impor tant: Only use WD Black ™ har d drives to re place the drives in your My Book Pro device enclo sur e. A lso, replacement drives [...]

  • Page 29

    MY BOOK P RO USER MANUAL REPLACING A DRIVE – 25 5. Rem ove th e failed dr ive: 6. Positio n the replacement drive with the expo sed printed circuit board to the left a nd slide it i nto the drive slo t: 7. Lift the drive door and push to snap the latch:[...]

  • Page 30

    MY BOOK P RO USER MANUAL REPLACING A DRIVE – 26 8. If the WD D rive Utiliti es software i s not alr eady running, click Go > Applications > WD Drive Utilit ies to dis play th e WD Dr ive Utili ti es screen, Diagnose dialog (see Figur e 4 on page 12 ). 9. If you r device is in the or iginal/defa ult RAID 0 (Striped) m ode, or has been reconf[...]

  • Page 31

    MY BOOK P RO USER MANUAL REPLACING A DRIVE – 27 A mirror ed di sk array (RAID 1) The My Boo k Pro devi ce detects that the re placed dr ive is a r ebuild targ et and l aunches t he Auto-Rebui ld function to automaticall y rebui ld the mirror ed disk array . a. V e rify that t he Finder listing and desk top icon for your My Book Pro d evice reap p[...]

  • Page 32

    MY BOOK P RO USER MANUAL REPLACING A DRIVE – 28 11. Go t o http://sup port.wd.com and see Knowl edge Base Answer ID:  7 for i nformation about d ownloading and rest oring the WD softwa r e and disk image  8644 for information about r eturning the defective drive. Impor tant: Do not disassemble the internal drive and attached assembly compon[...]

  • Page 33

    MY BOOK P RO USER MANUAL USING THE DEVICE WITH WINDOWS CO MPUTERS – 29 Using the De vice with Windo ws Computers The My Book Pro device driv es are initia lly f ormatted as HFS+J p artitio ns for compatibility w ith supported Mac OS X operating systems. T o use the d evice on Windows computers, you must r e format them to to either:  exF A T ?[...]

  • Page 34

    MY BOOK P RO USER MANUAL COMPLIANCE AND W ARRANTY INFORM ATION – 30 Compliance and W arranty Info rmation This a ppendix includes the foll owing t opics: Regulatory Co mpliance Envir onmental Compliance (China) W arranty Infor mation (All Reg i ons Except Australia/New Zeal and) W arranty Inform ation (Australia/New Zealand) Regulator y Complianc[...]

  • Page 35

    MY BOOK P RO USER MANUAL COMPLIANCE AND W ARRANTY INFORM ATION – 31 CE Compliance Fo r Europe Marking by the CE sy mbol indicates compliance of this syst em to the applicable Council Directi ves of the Eur opean Union, including the EMC Directive (2004/ 108/EC) and the Low V ol tage Directive (2006/95/ EC). A “Declaration of Conformity” in ac[...]

  • Page 36

    MY BOOK P RO USER MANUAL COMPLIANCE AND W ARRANTY INFORM ATION – 32 W arrant y Information (All Re gions Excep t Australi a/New Zealand) Obtaining Ser vice WD values your business and always attempts to pro vide you the very best of service. If this Pro duct requir es maintenance, either co n tac t the dealer from wh om you origi nally purch ased[...]

  • Page 37

    MY BOOK P RO USER MANUAL COMPLIANCE AND W ARRANTY INFORM ATION – 33 W arranty Inf ormation (Australia/New Zealand) Nothing in this warranty mod ifies or excl udes your legal rights under the Australi an Competition and Consumer Act or the New Zealand Consum er Guar antees Act. T his warranty id entifies WD's preferred approach to resolving w[...]

  • Page 38

    MY BOOK P RO USER MANUAL COMPLIANCE AND W ARRANTY INFORM ATION – 34 W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free fr om defects in material and workmanship and will confo rm to WD’ s specif ication s. The term of your warr anty is 3 year in Australia and New Zealand, unless ot[...]

  • Page 39

    MY BOOK P RO USER MANUAL COMPLIANCE AND W ARRANTY INFORM ATION – 35 GNU Gene ral Public Licen se (“GPL”) Firmware incorporated into thi s pr oduct ma y include third party copyrighted softwa r e licensed under the G PL or Lesser General Pub lic Licens e (“LGPL”) (co llectively , “GPL Software”) and not W estern Digital’ s End User L[...]

  • Page 40

    INDEX – 36 MY BOOK P RO USER MANUAL Index A Acces sories, op tional 3 B Box cont ents 2 C CAUTION about disconnecting the system 22 about erasing the drives 18 China RoHS, environmental compliance 31 Compatibili ty with operating systems 2 Complia nce, regu latory 30 Configurations , RAID 1 Connecting th e device 7 D Device compatib ility 3 conne[...]

  • Page 41

    Information furnished by WD is believed to be accurate and reli able; however , no responsibility is assumed by WD for i ts use nor for any infrin gement of patents or other r ights of thir d parties which may r esult fr om it s use. No license is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right to[...]