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Western Digital My Passport Slim manual

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Table of contents for the manual

  • Page 1

    External P ortable My Passport ® Slim ™ Portable Hard Drive User Manual My Passport Slim User Manual[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or email supp ort service at http://s uppo rt.wd.com . If the answer is not avai lable or if you prefer , please conta[...]

  • Page 3

    MY P ASSPORT SLIM USER MANUAL T ABLE OF CONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contactin[...]

  • Page 4

    MY P ASSPORT SLIM USER MANUAL T ABLE OF CONTENTS – iv Changing Yo ur Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Turning Off the Driv e Lock Fe ature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 7 Managing and Cus tomizing the Drive . . [...]

  • Page 5

    MY P ASSPORT SLIM USER MANUAL TA B L E O F C O N T E N T S – v B Compliance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 FCC Class B Information . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive W elcome to yo ur My Passport ® Slim ™ portable h ard drive. This drive offers high capacity in a sl eek portable device. It features ultr a -fast USB 3.0 connectivity , local and cloud backup, and passw or d protection with hardwa r e encryption to help prot ect your[...]

  • Page 7

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 2 WD Drive Utilit ies ™ software —Register your drive, set the drive sleep timer , run diagn ostics a nd more using the WD Drive Utilities software. USB-power ed —P owered directly from the US B port o n yo ur PC. No se parate p ower supply is needed . Impor tant : For the latest WD pro d[...]

  • Page 8

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 3 Operat ing Syste m Compatib ility Y our My Passpo rt Slim drive and the WD Driv e Utilities and WD Se curity software are compa tible wit h the followin g operatin g systems : The WD SmartW are software is compatible with the follo wing operating system s: Compatibili ty can vary , depending [...]

  • Page 9

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 4 Power/Activity LE D The power/activity LED sho ws the drive’ s power state as follows: USB 3.0 Interfac e USB 3.0 supports data transfer rates up to 5 G b/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 480 Mb/s. Regi ste[...]

  • Page 10

    MY P ASSPORT SLIM USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 5 Connecting the Drive and Getting Started This cha pter provides instructions for conn ecting the drive and installing the WD Drive Utilities, W D Security , and W D SmartW are so ftware on your computer . It includes the follow ing topics : Connecting the Drive Getting S[...]

  • Page 11

    MY P ASSPORT SLIM USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 6 Getti ng Sta rted with th e WD So ftware 1. D ouble-click the WD Apps Setup file that appears in the listing for the drive in your computer’ s file management ut ility to display the WD Apps Setup Wizard: 2. Click Next to display the End User License Agreement. 3. Read[...]

  • Page 12

    MY P ASSPORT SLIM USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 7 6. W ait for the installation to complete: 7. When the installation comp letes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your s elections: • Inst alling the WD Drive Uti lities softwa re with the La unch Applicat ion op tion display s the WD Dri v[...]

  • Page 13

    MY P ASSPORT SLIM USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 8 Figure 4. WD Drive Util ities Scre en Figure 5. W D Security Sc ree n[...]

  • Page 14

    MY P ASSPORT SLIM USER MANUAL CONNE CTING THE DRIVE AND GETT ING STARTED – 9 9. The W D SmartW are Pro software upgrade ex tends the backup function to non-W D drives, unsupported WD drives, a nd a remo te Dr opbox folder . Activating your free upgrade installs the WD SmartWar e Pro so ftware on this computer and provides email delivery of an act[...]

  • Page 15

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 e. C lic k OK to display the Select Backup Sour ce and Backup T ar get screen: Note: At this point, t he WD SmartWare Pro software is installed . If you want to skip the s etup pr ocedure fo r your initial ba ckup for now , cli ck the X close window icon in the uppe r -ri[...]

  • Page 16

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 • After configur ing your Dropbox acco unt for access by the WD SmartWar e Pro software, the Dropbox icon signifie s that the back up source device w ill be your remote Dr opbox folder : b. If the selec ted backup source has more than one internal hard driv e or drive p[...]

  • Page 17

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 12. Click Next on the Select Backup Source and Backup T arget screen to display the Select B ackup Plan screen: 13. On the Selec t Backup Plan screen: a. Select the option for the type of backup that you want to run: • Category Back up —Finds and b acks up all of the [...]

  • Page 18

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 13 14. On the initial Se lect Backup Frequency screen: a. Se le ct t he opti on for w hen you wan t to scan the back up source device and automatically b ack up any ex isting file th at is changed or new file that is ad ded: • Continuous Backup —Runs all the time • Sch[...]

  • Page 19

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 14 Figure 7. Initial Backup Screens Initial File Backup Screen Initial Category Backup Screen Note : The initial Backup scr eens only app ear one tim e—whe n you instal l the WD SmartW are softwar e on your computer . After that , launchin g the softw are disp lays t he Ho[...]

  • Page 20

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 15 WD SmartW are Software Functiona l Over view This chapter provides a brief functional overview of the WD SmartW are software. It includes the follo wing topics: Home T ab Display Backup T ab Displays Retr ieve T ab Disp lays Settings T ab Display Help T ab Display All o[...]

  • Page 21

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 16 Note: In a ddition to t he deta iled Help tab info rmation, eac h WD SmartW are displa y pr ovid es easy a ccess to ab br eviated online help to q uickl y guide you t hrough your back up, retrieve, a nd setting s tasks. Whenev er you are uncertain about what to do, just[...]

  • Page 22

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 17 Fi gur e 8. Hom e T ab Di sp lay Backup Source Content Gauge Backup T arget Content Gauges Backup Source Device Select or Backup Sour ce Selector Computer Icon Backup T arget Device I cons[...]

  • Page 23

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 18 T able 1. Home T a b Functional Description Display Component Description Acti vation c ode r equir ed icon Not shown in Figur e 8 on page 17: Signif ies that t he device is either a n on-WD dev ice or an unsupp orted WD devi ce that requ ir es a valid activat ion code [...]

  • Page 24

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 19 Backup sou rce co n tent gau ge The conten t gauge f or the sel ected ba ckup sour ce device shows all of the fi les that are av ailab le for a cate gory-typ e backup ag ainst a blue backgr ound in six categ ories wher e: This fil e category Includes fi les with these e[...]

  • Page 25

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 20 Backup sou rce d evice selec tor When the c omputer opt ion is sel ected, li sts all of your comp uter’ s inte rnal hard driv es, har d drive part itio ns, and d ir ect-at tached drives that ar e available as a b ackup sour ce device. Backup sou rce se lector Prov ide[...]

  • Page 26

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 21 Backup tar get devi ce icon (conti nued) Right-cl ickin g a dir ect-attached dr ive icon disp lays a me nu with th e followin g options: • Op en —Disp lays the device l isting in your compu ter’ s file managemen t utility • Properties —D isplays the Windows Dr[...]

  • Page 27

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 22 Device d isplay s croll pointe rs Not shown in Figur e 8 on page 17: One inst allati on of the WD Smart W are soft war e supports as many exte rnal de vic es as you sys tem can ha ndle. Whe n the num ber o f connec ted devi ces ex ceeds th e displ ay capac ity , the WD [...]

  • Page 28

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 23 Backup T ab D isplays The WD SmartW are software pr ovides one of two differ e nt Backup tab displays, depending on how you want to select files to back up: • By category—As shown in the content gauges • By file—As shown in the folder structur e of the selected [...]

  • Page 29

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 24 T a ble 2. Backup T a b Functional Descrip tion Display Component Description Advanc ed backup are a In cat egory mode, the initi al/defau lt conf igurati on of the WD S martWare softw are is to ba ck up al l categ orie s of you r files . In this config uration, the adv[...]

  • Page 30

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 25 Ret rie ve T a b Dis pla ys Three WD SmartW a r e softwar e Retrieve tab displays gui de you thr ough the tasks for finding ba ckup files and co pying them to the selected backup source device: • Sel ecting the back up volume to retrieve from • Selecting the destin [...]

  • Page 31

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 26 Fig ure 10 . Ret rieve T ab Di splays T able 3. Retrieve T ab Functional Description Display Component Description Backed Up V olumes sele ction box Lists th e backed up volumes tha t are ava i lab le to ret riev e files fr om on the sel ected backup tar get devic e. Yo[...]

  • Page 32

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 27 Retr ieve destin ation option bu ttons Specify wher e you want t o copy the fil es r etrieve d fr om the select ed backu p tar get device: • T o t he Origi nal Place s copies th e retrieved files to the sa me locatio n th at they wer e bac ked u p fr om. • T o a Ret[...]

  • Page 33

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 28 Setting s T ab Display See Figu re 11 and T able 4 for a brief functional descrip tion of the S ettings tab display . Figur e 11. Settings T ab Display T able 4. Settings T ab Functional Descrip tion Display Component Description Dro p box Acco unt but ton Displ ays the[...]

  • Page 34

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 29 Help T ab Display The WD SmartW are Help tab display pr ovides quick access to Lear ning Center topics and li nks to online support services. See Figu re 12 and T able 5 for a brief functional descrip tion of the Hel p tab display . Figur e 12. Help T ab Display T able [...]

  • Page 35

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 30 Backing Up Files This chapte r includ es the follow ing top ics: How the B ackup Function W or ks Backing Up F iles How th e Backup F unction W orks The WD SmartW ar e software automatically b acks up all your important files to the selected back up tar g et device—music, mo vi es, photos, d o[...]

  • Page 36

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 31 • S electi ng the Dr opbox op tion displ ays the Dropbox icon to si gnify tha t the backup source devi ce will be a remote Dropbox folder : b. I f th e sel ected ba ck up so ur ce devic e has mor e than one i nte rnal h ar d drive , mult iple drive partition s, or e xtern al ha rd drives, use [...]

  • Page 37

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 32 b. Se le ct t he Hourly , Daily , or Month ly option and use the check boxe s and selection boxes to schedule y our backups: d. C lick OK to save your sched ule and close the Set Backup Frequency dialog . 6. On the B ackup screen: 7. T o back up all of the cat egories of file s on the sele cted [...]

  • Page 38

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 33 b. C lick Ad vanced View to open the backup by cate gories selectio n box and veri fy that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Change s to create a custom backup plan and refresh the content gauges. d. C lick Enable Back up [...]

  • Page 39

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 34 b. C lick A dvanced View to open the backup by categories selection box: c. In the backup by categories selection box: • C lear the check boxes for the categories o f files that you w ant to exclude from the backup. • S elect the check boxes for the categorie s of files that you wa nt to inc[...]

  • Page 40

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 35 9. T o b ack up all of the files and f older s on the selected ba ckup source device: a. V erify that the backup mode is file and that Ready to perform file bac kup appears at the upper - left corner of the Backup screen. If the bac kup mode is category and Ready to perform categ ory backup appe[...]

  • Page 41

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 36 10. T o backup sel ected files or folders from the selected backup sour ce devic e: a. V erify that the backup mode is file and that Ready to perform file bac kup appears at the upper - left corner of the Backup screen. If the bac kup mode is category and Ready to perform categ ory backup appear[...]

  • Page 42

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 37 11. During the backup: • A pr ogress bar and message indicate the amount of data that has been backed up. • For a category backup: - The blue background for categories of files in the content gauge for the backup source device changes to yel low/amber for all of the files that have not yet b[...]

  • Page 43

    MY P ASSPORT SLIM USER MANUAL RETRI EVING FILES – 38 Retrieving Files This chapte r includ es the follow ing top ics: How the Retrieve Function W orks Retr ieving F iles How the Retri eve Fu nction W orks The WD SmartW are softwa r e makes it easy for you to retrie ve backed up files from your backup target device and copy them to either : • Th[...]

  • Page 44

    MY P ASSPORT SLIM USER MANUAL RETRI EVING FILES – 39 • S electi ng the Dr opbox op tion displ ays the Dropbox icon to si gnify tha t the retrieve des tination will be a remote Dropbo x folder: b. If the sel ected r etrieve destination device has more than one i nternal hard dr ive or drive partitio n, or mu ltiple extern al ha rd drives, use th[...]

  • Page 45

    MY P ASSPORT SLIM USER MANUAL RETRI EVING FILES – 40 4. On the S elect a d estinatio n for retrieved files dialo g: Created multip le back up volumes on the selec ted retrieve sour ce (bac ku p t ar get ) d evi ce from eit her: •D i f f e r e n t i n t e r n a l h a r d driv es or hard d rive partit ions on t he back up sou rce dev ice • Diff[...]

  • Page 46

    MY P ASSPORT SLIM USER MANUAL RETRI EVING FILES – 41 5. Click Next to dis play the Select content to retrieve ... dialog. 6. In the Retr ieve Some Fi les sele ction box, navigate through the folder str ucture to find the fi les you want . Y ou c an also us e the search box by typing th e name (o r partial na me) of th e file or folder: • Select[...]

  • Page 47

    MY P ASSPORT SLIM USER MANUAL RETRI EVING FILES – 42 8. During th e r etri eve: • The Retrieve scr ee n displays a pr ogr ess bar and a message indicating the amount of da ta that has been cop ied to the speci fied retrieve location. •A Cance l Retrievi ng button is available for sto pping the retrieve. 9. A R etrie val acco mplis hed message[...]

  • Page 48

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 43 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Pr otecting the Drive Unlocking the Drive Changing Y our Password T u rni ng Off the Drive Lock Feature Passwor d Prot ect ing the D rive Y ou should password pr otect your drive if you are[...]

  • Page 49

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 44 4. Click the I understand check box to signify that you accept the risk. 5. T ype yo ur pa sswo rd in t he Choose a passwor d box, using up t o 25 characters. 6. Retype your passwor d in the V erify password box. 7. T ype a hint to help r emember your password in the Pa sswo r d [...]

  • Page 50

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 45 Unlocking the Driv e with the WD Security or WD Drive Utilities Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer , starting either the WD Security or WD Drive Utilities softwar e displays the Unlo ck Drive dialog: Th[...]

  • Page 51

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 46 Unlocking the Driv e with the WD SmartW are Software Whenever you shut down and restart your computer , or disconnect and reconnect the drive to your computer , unle ss you select ed the Enable auto unlock for user: check box when you cr eated you r passwor d, the WD S martW a re[...]

  • Page 52

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 47 Unlocking the Driv e with the WD Drive Unlock Util ity Whenever you connect your p asswor d-protected d riv e to a c ompu te r t hat doe s n ot ha ve the WD D rive Util ities, WD Securit y, or WD SmartWar e softwa r e installed, you can use the WD Dri ve Unlock utility to unlock [...]

  • Page 53

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 48 Chan ging Y our Pas swo r d 1. O pen the Change S ecurity dia log by click ing either: • The WD Security desktop shortcut icon if you created one when you install ed the applicatio n • Star t > ( Al l ) Programs > We s t e r n D i g i t a l > WD Apps > WD S ecuri [...]

  • Page 54

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 49 T ur ning Off the Dr ive Lock Fe ature 1. O pen the Change S ecurity dia log by click ing either: • The WD Security desktop shortcut icon if you created one when you install ed the applicatio n • Star t > ( All ) Pr ograms > We s t e r n D i g i t a l > WD Apps > [...]

  • Page 55

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 50 Managing a nd Custom izing the Drive This chapte r includ es the follow ing top ics: Using the WD Quick View Icon Opening the WD SmartWar e Software Checking D rive Status Safely Disco nnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Ti mer Register ing t [...]

  • Page 56

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 51 Checkin g Drive St atus Y ou can see the drive capaci ty used and driv e temperature status, and find out if the drive is locked by h overing the pointer ove r the WD Quick View icon i n the ta skbar: Safely Disconnecting t he Drive Y ou can safel y disconnect the drive b [...]

  • Page 57

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 52 Setting the Drive Sleep Time r The drive sleep timer tur ns off the power to yo ur drive after a certain period of inactivity to conserve power and minim ize long-term wear on the drive. 1. O pen the WD Drive Utilities software by clicking either: • The WD Drive Utilitie[...]

  • Page 58

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 53 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your first name in the First n ame box. b. T ype your last name in the Last name box. c. T ype your email address in the E-mail a ddress box. d. Select your la nguage in the [...]

  • Page 59

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 54 • C omplete Drive T est The most comprehensive drive diag nostic is the complete drive test. It tests ever y sector for erro r cond itio ns, an d in se rts bad sector mar kers as requir ed. The best tim e to run the dri ve diagnostics and status checks is on a r egular b[...]

  • Page 60

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 55 WD D rive U tilitie s provides two ways to e rase yo ur dr ive, de pending on whe ther i t is locke d or not: Using the Drive E rase Function T o erase your driv e when i t is not lock ed: 1. O pen the WD Drive Utilities software by clicking either: • The WD Drive Utilit[...]

  • Page 61

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 56 Using the WD Driv e Unlock Utility T o erase your drive when i t is locked an d you have for gotten or lost your passwor d: 1. S tart the WD Drive Unlock util ity by either: • Using your computer’ s file m anagement utility to open the WD Unlocker virtual CD and do ubl[...]

  • Page 62

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 57 4. Click Eras e Drive to display a w arning about erasin g all of the data on the dr ive: 5. Read the war ning and select the I understand check box to signify that you accept the risk. 6. Click Eras e . After the drive erase operati on completes, go to http://su pport. wd[...]

  • Page 63

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 58 Managing a nd Custom izing the Sof twar e This chapte r includ es the follow ing top ics: Specifying the Number of Ba ckup V ersi ons Specifying a Differ ent Retrieved Content Folder Checking for Software Updates Configuring a Remote Dr opbox Account Uninstalling the WD So[...]

  • Page 64

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 59 3. On the So ftwa r e Set tin gs s cr een, cli ck Retrieve Fol der to display the Set Retrieve Folder di alog: 4. On the S et Retrieve Folder dialog : a. C lic k Br owse and use the browse function to identify the new r etrieve folder . b. C lick Apply . Checki ng for So f[...]

  • Page 65

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 60 3. Click Sel ect Acco unt to display the Dr opbox Login Req uired dialog: 4. On the Dropbox Logi n Required dialog: a. C lic k Si gn In . The WD SmartW are Pro softwar e initiates a Dropbox connectio n request on your behalf and uses your W eb b r owser to acc ess the Drop[...]

  • Page 66

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 61 Uninstalling the WD Softwa r e Use your o perating system’ s Add o r Remove Prog rams function to uninstal l the WD software fr om your computer . Uninstallin g on Windows XP 1. Cl ick St art > Control Panel . 2. Dou ble-c lick Add or Remove Programs . 3. Select the W[...]

  • Page 67

    MY P ASSPORT SLIM USER MANUAL USING THE DRIVE WI TH A MAC – 62 Using the Drive with a Mac The My Pas sport dr ive is fo rmatted as a sing le NTFS partition for comp atibility with updated Windows o perating s ystems. T o use the drive on Mac OS X opera ting systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS[...]

  • Page 68

    MY P ASSPORT SLIM USER MANUAL T ROU BLES HOOTIN G – 63 T r oubleshooting This chapte r includ es the follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Quest ions If you have pr oblems inst alling or using this pr oduct, r e fer to this t r oubles hootin g section or visit our s upport website at http:/ /sup[...]

  • Page 69

    MY P ASSPORT SLIM USER MANUAL T ROU BLES HOOTIN G – 64 Q: Why is the data transfer rate slow? A: Y our system may b e operating at USB 1.1 speeds due to an incorr ect driver installation of the USB 3.0 or USB 2.0 adapter card or a sy stem that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not my system supports USB 3.0 o r[...]

  • Page 70

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 65 Installing the SES Driver If yo u do no t inst all the WD so ftwa re, you should inst all the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardwar e popup wizard fr o m displaying every time you connect your My Pa ssport dr ive to your computer . Note: The SES D[...]

  • Page 71

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 66 4. Select Inst all th e softw ar e automa tically and click Next : 5. When the installation comp letes, click Finish :[...]

  • Page 72

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 67 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n the Found New Hardwar e Wizard s creen, select No, not this time to inh ibi t a connection attempt to Windows Update: 2. Click Next to continue. 3. Select Inst all fr [...]

  • Page 73

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 68 d. C lick Next : 5. When the installation comp letes, click Finish :[...]

  • Page 74

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 69 Installing on Windows V ista Computers After connecting t h e drive as shown in F igur e 3 on page 5, the Found New Har dware screen d isplays. Note: If Au toplay i s enabled, two additi onal scr eens might appear at the same time as the Foun d New Hard war e scree n. If they appear , c[...]

  • Page 75

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 70 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n th e Fo u nd Ne w H a rdw are w iz ard s cre en , c l ic k Locate and instal l driv er soft war e : 2. On the F ound New Hardware - WD S ES Device wi zard scr een, cli[...]

  • Page 76

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 71 4. Brows e to Computer and: a. Doub le-clic k the M y Passpo rt driv e. b. Doub le-clic k the Ext ras folde r . c. Se lect WD SES Dev ice Dri ver . d. C lick Next : 5. When the installation comp letes, click Close :[...]

  • Page 77

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 72 Installing on Windows 7 and Win dows 8 Computers After connecting t he drive as shown in F igur e 3 on page 5 or , use the Windows Computer Management utility to install the SES driver: 1. Open All Pr ograms and click Comp uter > Manage : 2. Under Computer Ma nagement (L ocal) , clic[...]

  • Page 78

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 73 3. Click Browse my com puter for d river softw are . 4. Brows e to Computer , double-cli ck the My Pa ssport dr ive, double-click the Extras folder , and select WD SES Device Drive r : 5. Click Next . 6. When the installation comp letes, click Close :[...]

  • Page 79

    MY P ASSPORT SLIM USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 74 Compliance and W arranty Information This a ppendix includes the foll owing topics: Regulatory Co mpliance Envir onmental Compliance (China) W arranty Informatio n Regulator y Compliance FCC Class B Inform ation Operation o f this device is subj ect to the following conditio [...]

  • Page 80

    MY P ASSPORT SLIM USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 75 CE Compliance Fo r Europe Marking by the CE sy mbol indicates compliance of thi s system to the appli cable Council Directi ves of the European Union, including the EMC Dir e ctive (2004/108/EC) and the Low V oltage Directive (2006/95/EC). A “Declarat ion of Conformity” i[...]

  • Page 81

    MY P ASSPORT SLIM USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 76 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free from defects in materia l and workmanship and will conform to WD’ s specific ation therefor . The term of your limi ted warranty depends on the c ountr[...]

  • Page 82

    MY P ASSPORT SLIM USER MANUAL INDEX – 7 7 Index A Acces sories , optiona l 3 Activation c ode required icon 18 Advanced backup area, Backup tab dis- plays 23 , 24 Alerts, flashing ic on 51 B Backed Up Volumes selection box 26 Backup about ba cki ng up file s 30 files content box 33 , 34 , 36 procedure 30 schedule reminder button 25 screens 23 ini[...]

  • Page 83

    MY P ASSPORT SLIM USER MANUAL INDEX – 7 8 File His tory butt on 28 Flashing icon alerts 51 Free trial countdown i con 22 Full media scan 54 G GNU gen eral public licen se 76 GPL s oftware 76 H Handling precautions 4 Hardware 2 Help tab dis play Contact Us l ink 29 description 29 function al overview 16 Learning Center topic buttons 29 Online User[...]

  • Page 84

    MY P ASSPORT SLIM USER MANUAL INDEX – 7 9 ackup Plan screen 12 Backup F requency screen 12 , 31 Backup Source and Ba ckup Target screen 10 Service 75 Set Backup F requency button 23 , 25 , 31 File Hist ory dialo g 58 Retrieve Folder dia log 59 Sleep Tim er dialog 52 Settings tab dis play description 28 Dropbox Account button 28 File His tory butt[...]

  • Page 85

    Information furnished by WD is believed to be accurate and reli able; however , no responsibili ty is assumed by WD for its use nor for any infrin gement of patents or other rights of thir d parties which may result from it s use. No license is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right to ch[...]