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Western Digital WDBBLW5000AAL manual

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Table of contents for the manual

  • Page 1

    External P ortable My Passport ® Air ™ Portable Har d Drive User Manual My Passport Air User Manual[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or email supp ort service at http ://su ppor t.wd c.com . If the answer is not availa ble or if you prefer , please co[...]

  • Page 3

    MY P ASSPORT AIR USER MANUAL T ABLE O F CONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contactin[...]

  • Page 4

    MY P ASSPORT AIR USER MANUAL T ABLE OF CONTENTS – iv A Compliance and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 31 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    MY P ASSPORT AIR USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive We l c o m e t o y o u r M y P a s s p o r t ® A ir™ portable hard drive for Mac users wh o need to take their creative life on th e road. This c hapte r includ es the follow ing top ics: Features Kit Contents Quick Install Guide Operating System Compatibility Disk Dri[...]

  • Page 6

    MY P ASSPORT AIR USER MANUAL ABOUT Y OUR WD DRIVE – 2 Kit Cont ents A s s ho wn in F ig ure 1, yo u r M y Pa ss p or t Ai r p or ta bl e h a rd dr i ve ki t i nc l ud es th e fo ll ow in g: • My P asspor t Air po rtable ha rd drive, wi th th e WD Secur ity and WD Dr ive Utilit ies softwar e • USB 3.0 cable • Quick Install Guide Optional Acc[...]

  • Page 7

    MY P ASSPORT AIR USER MANUAL ABOUT Y OUR WD DRIVE – 3 Disk Drive Format Y ou r My Pass port Air drive is formatted as a sing le HFS+J pa rtitio n for compa tibility with Mac OS X operating systems. If you want to use the drive with a W indows computer , see “Reformatting the Drive” on page 28 and “T roubleshooting” on page 29. Physical De[...]

  • Page 8

    MY P ASSPORT AIR USER MANUAL ABOUT Y OUR WD DRIVE – 4 Handlin g Pr ecaut ions WD products ar e preci sion instruments and must be handled with car e during unpacking and installation. Rough handling, shock, or vibration can damaged drives. Always observe the fo llowing precautions w hen unp ac king and using your ex ternal storage pr oduc t: • [...]

  • Page 9

    MY P ASSPORT AIR USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 5 Connecting the Drive and Getting Started This c hapter provides instructions for co nnecting the drive to your computer and installing the WD software. It incl udes the following to pics: Connecting the Drive Enhancing Performance with WD +TURBO Installing the WD Secur[...]

  • Page 10

    MY P ASSPORT AIR USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 6 3. V erify that the My Passport drive appea rs under DEVICES in the Sidebar area of your Finder disp lay: Note: If t he Ext ernal disks check box is sele cted on your Fi nder Pr efer ences dialog, the My Passp ort icon displays on your deskt op: 4. The fir st time you [...]

  • Page 11

    MY P ASSPORT AIR USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 7 6. On Lion or Mountain Lion: a. If y ou want to create a password to secure your backup files, select the Encry pt Back up Dis k check box. b. Clic k Use as Ba ckup Dis k. c. If you selected the Encrypt Ba c kup Disk check box at step a, co mple te t he backup pa sswor[...]

  • Page 12

    MY P ASSPORT AIR USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 8 2. Double-click the Extras folder on the screen that displays: 3. Dou ble-c lick the WD +TU RBO In staller applicatio n: 4. Click Install on the WD +TURB O Driver Installer scr een: 5. Read the license agreement and click Ac cept to continue. 6. A message informs y ou [...]

  • Page 13

    MY P ASSPORT AIR USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 9 7. T ype the passw or d tha t you norma lly use to access the computer in the Password box and click OK : 8. When the installation comp letes, click Ye s to restart the computer: 9. After the computer restarts, the My Passp or t icon on the des ktop look s like thi s Y[...]

  • Page 14

    MY P ASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 2. Drag the WD Securi ty application to the alia s Applicatio ns folder o n the screen that disp lay s: 3. In t he alias Applica tions fold er , do uble -click the W D Security a pplication. 4. Read the license agreement and click Ac cept to continue and display the WD Se [...]

  • Page 15

    MY P ASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 Installing the WD Drive Ut ilities Softwar e T o in stall the WD Driv e Utilities software: 1. Doub le-clic k the My Pass port icon , and then doubl e-click the .d mg file on the screen that displays : 2. Drag the WD Drive Utilities appli cation to the alias App lications [...]

  • Page 16

    MY P ASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 4. Read the license agreement and click Ac cept to continue and d isplay the WD Dr ive Utilit ies screen: 5. See “Manag ing and Customizin g the Drive” on page 19.[...]

  • Page 17

    MY P ASSPORT AIR USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 13 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Prot ecting the Drive Unlocking the Drive Changing Y our Password T ur ning Off the Drive Lock Featur e Passwor d Pr otecting th e Drive Y ou shou ld password protect your drive if you are w[...]

  • Page 18

    MY P ASSPORT AIR USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 14 4. Retype your passwor d in the V erify passwor d box. 5. T yp e a hint to help re member your password in the Pass wor d hint box. 6. Select the Enabl e auto unlo ck for u ser: check bo x if you w ant the WD S ecurity software to remember your passw or d for the selected d rive o[...]

  • Page 19

    MY P ASSPORT AIR USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 15 The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock the drive. Or you can use either the WD Secu ri ty or the WD Drive Utilit ies so ftware to unlock the drive. Unlocking the Driv e with the WD S ecurity or WD Drive Uti lities Software Whenever you [...]

  • Page 20

    MY P ASSPORT AIR USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 16 Unlocking the Driv e with the WD D rive Unlock Utility Whenever you connect your p asswor d-protected d riv e t o a com put er t hat do es not ha ve the WD Securi ty or WD Drive Utilities soft ware installed, you can use the WD Drive Unlock utility to un lock th e drive t here. Th[...]

  • Page 21

    MY P ASSPORT AIR USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 17 c. Clic k Unloc k Drive . d. At th e Y our drive is now unlocked prompt, click Exit to cl ose the W D Drive Unlock utility screen. Chan ging Y our P ass wor d To change your passwor d : 1. Click Go > App licat ion s > WD Securit y to display the W D Security screen, Change S[...]

  • Page 22

    MY P ASSPORT AIR USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 18 T ur ning O f f the D rive Lock Fe ature To remove passw ord protection from you r drive: 1. Click Go > App licat ion s > WD Securit y to display the W D Security screen, Change Security dia log: 2. If you have m ore than one supported M y Passport drive co nnected to your c[...]

  • Page 23

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 19 Managing a nd Customiz ing the Drive This chapte r includ es the follow ing top ics: Checking Drive Health Setting the Drive Sleep Ti mer Erasing the Drive Register ing t he Drive Safely Dis moun ting the Drive The WD Drive Utilities so ftwar e (see Figure 4) makes it e asy[...]

  • Page 24

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 20 O n the WD Drive Utilit ies screen : Checking D rive Health The WD Drive Utilities so ftware provides thr ee diagnostic tools to help make sure that your drive is perf orming well. Ru n the following tests i f you ar e concerned that your drive is not ope rating properly: ?[...]

  • Page 25

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 21 3. Click Diagnosti cs to display the Diagnostics dial og: 4. On the Diagnostics dialog , click the butto n for the test that you want t o run: • S.M.A .R.T . Sta tus • Quick Dri ve T est • Complete Driv e T est Setting the Drive Sleep Timer The drive sleep timer tur n[...]

  • Page 26

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 22 4. On the S leep Timer di alog: a. In t he Sleep Timer box, select the inactivity time interval at which you want to turn off the drive. b. Clic k Se t Ti mer . Erasing the Drive Note: Erasi ng your dr ive als o delete s the WD softwar e and all of the su pport files, u til[...]

  • Page 27

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 23 3. Click Driv e Erase to display the Drive Erase dialog: 4. On the Dr ive E ras e dia log: a. If you want to change the name of the volume, type over the nam e in the Vo l u m e Name box. b. S elect the optio n to specify the volume file format: •H F S + J •E x F A T c.[...]

  • Page 28

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 24 Using the WD Driv e Unlock Utility T o erase your My Passport when the drive is lo cked and you have f or gotten or lo st your pass wor d : 1. Doub le-clic k the WD Un locker virtu al CD icon on y our deskt op: 2. Double-c lick the WD Drive Unlock applic ation on the scr ee[...]

  • Page 29

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 25 4. The fifth invalid password attempt displays the too many passwor d attempts pr ompt: 5. Click Eras e Drive to display a w arning about erasin g all of the data on the dr ive: 6. Read the war ning and select the I understand check box to signify that you accept the risk. [...]

  • Page 30

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 26 After the drive erase operati on completes, go to http://su pport. wdc.com and see Knowledge Base answer ID 7 for informati o n about downloa ding an d restoring the WD softwar e and disk image on your My P assport drive. Note: Erasi ng your dr ive als o remove s your pass [...]

  • Page 31

    MY P ASSPORT AIR USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 27 e. S elect or clear the Y es, I wan t to receive commu nication ... check box to specify whether you want to receive notificati ons about software updates, product enhancements, and price discount opportunities. f. Click Register Drive . Safely Dismount ing the Drive Use th[...]

  • Page 32

    MY P ASSPORT AIR USER MANUAL USING TH E D R IVE WITH WI N D OW S – 28 Using the Drive with W indows The My Passport drive is formatted as a si ngle HF S+J pa rtit ion fo r comp atib ility with Mac OS X operating systems. T o use the drive on Windows computers, you must re format i t to a single NT FS part ition. This c hapte r includ es the follo[...]

  • Page 33

    MY P ASSPORT AIR USER MANUAL T ROUBLE SHOOTI NG – 29 T r oubleshooting This chapte r includ es the follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Questio ns If you have pr oblems inst alling or usi ng this pr oduct, r e fer to this t roub leshoo ting sect ion or visit our s upport W eb site at http:/ /su[...]

  • Page 34

    MY P ASSPORT AIR USER MANUAL T ROUBLE SHOOTI NG – 30 Q: How do I determine whether or not my system su pports USB 3.0 or USB 2.0? A: Refer to yo ur USB card documentation or contact your USB card manufacturer . Note: If your USB 3.0 or USB 2.0 contr oller is bu ilt in t o the syst em motherboar d, be sur e to ins tall the ap pro priate ch ipset s[...]

  • Page 35

    MY P ASSPORT AIR USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 31 Compliance and W arranty Information This a ppendix includes the foll owing t opics: Regulatory Co mpliance Envir onmental Compliance (Chi na) W arranty Informatio n (All Regi ons Except Australia/New Zealand) W arranty Informatio n (Australia/New Zeala nd) GNU General Public [...]

  • Page 36

    MY P ASSPORT AIR USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 32 Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information T echnology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950 -1: Sûr eté d'équipement de technolo gie de l'information. This p [...]

  • Page 37

    MY P ASSPORT AIR USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 33 W a rranty Inf ormation (All Regi ons Except Australi a/ New Zealan d) Obtaining Ser vice WD values your business and always attempts to pro vide you the very best of service. If this Pro duct requir es maintenance, either co ntact the dealer from w hom you or iginally purch a[...]

  • Page 38

    MY P ASSPORT AIR USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 34 W a rranty Inf ormation (Austral ia/New Zealand) Nothing in this warranty mod ifies or excl udes your legal rights under the Australi an Competition and Consumer Act or the New Zealand Consumer Guar antees Act. This warranty id entifies WD's preferred approach to resolvin[...]

  • Page 39

    MY P ASSPORT AIR USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 35 W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be fr ee from defects in materia l and workmanship and will conform to WD’ s specif ication s. The term of your warra nty is 3 year in Australia and New Zealand, unless[...]

  • Page 40

    MY P ASSPORT AIR USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 36 may be obtained at http://www .gnu.org , and may also be f ound at http:// support.w dc.com/downlo ad/gpl . Modifi cation of or tampering with the S oftware, including b ut not limit ed to any Op en Source Software, is solel y at your own risk. W ester n Digital is no t respon[...]

  • Page 41

    MY P ASSPORT AIR USER MANUAL INDEX – 3 7 Index A Acces s or ies, op tional 2 B Box cont ents 2 Box contents, My Passpor t Air 2 C CAUTION about erasing the drive 22 about lost passwor ds 13 about preventing data loss when dis- connecting 27 about your unlocked driv e 14 , 17 China RoHS compliance 32 Compatibili ty with operating syst ems 2 Compli[...]

  • Page 42

    MY P ASSPORT AIR USER MANUAL INDEX – 3 8 from th e virtu al CD 16 with the WD Sec urity sof tware 15 without the WD Security software 16 USB drive inter face 3 W Warran ty in fo rmat i on 33 , 34 , 35 WD servic e 33 , 34 WD tech ni cal support , co n ta c tin g ii[...]

  • Page 43

    Information furnished by WD is believed to be accurate and reli able; however , no res ponsibility is assumed by WD for its use nor for any infrin gement of patents or oth er rights of t hird part ies which may res ult fr om its use. No li cense is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right t[...]