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Western Digital WDBGMT0010BAL manual

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Table of contents for the manual

  • Page 1

    External P ortable My Passport ® Slim ™ Portable Hard Drive User Manual My Passport Slim User Manual[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or email supp ort service at http://s uppo rt.wd.com . If the answer is not avai lable or if you prefer , please conta[...]

  • Page 3

    MY P ASSPORT SLIM USER MANUAL T ABLE OF CONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contactin[...]

  • Page 4

    MY P ASSPORT SLIM USER MANUAL T ABLE OF CONTENTS – iv Changing Yo ur Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Turning Off the Driv e Lock Fe ature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 7 Managing and Cus tomizing the Drive . . [...]

  • Page 5

    MY P ASSPORT SLIM USER MANUAL TA B L E O F C O N T E N T S – v B Compliance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 FCC Class B Information . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive W elcome to yo ur My Passport ® Slim ™ portable hard driv e. This drive offers high capacity in a sl eek portable device. It features ultr a -fast USB 3.0 connectivity , local and cloud backup, and passw or d protection with hardwa r e encryption to help prot ect your[...]

  • Page 7

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 2 WD Drive Utilit ies ™ software —Register yo ur drive, set the drive sleep timer , run diagn ostics a nd more using the WD Drive Utilities software. USB-power ed —P owered directly from the US B port o n yo ur PC. No se parate p ower supply is needed . Impor tant : For the latest WD pro [...]

  • Page 8

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 3 Operat ing Syste m Compatib ility Y our My Passpo rt Slim drive and the WD Driv e Utilities and WD Se curity software are compa tible wit h the followin g operatin g systems : The WD SmartW are software is compatible with the follo wing operating system s: Compatibili ty can vary , depending [...]

  • Page 9

    MY P ASSPORT SLIM USER MANUAL ABOUT Y OUR WD DRIVE – 4 Power/Activity LE D The power/activity LED sho ws the drive’ s power state as follows: USB 3.0 Interfac e USB 3.0 supports data transfer rates up to 5 G b/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port speed—up to 480 Mb/s. Regi ste[...]

  • Page 10

    MY P ASSPORT SLIM USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 5 Connecting the Drive and Getting Started This cha pter provides instructions for conn ecting the drive and installing the WD Drive Utilities, W D Security , and W D SmartW are so ftware on your computer . It includes the follow ing topics : Connecting the Drive Gettin[...]

  • Page 11

    MY P ASSPORT SLIM USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 6 Getti ng Sta rted with th e WD So ftware 1. D ouble-click the WD Apps Setup file that appears in the listing for the drive in your computer’ s file management ut ility to display the WD Apps Setup Wizard: 2. Click Next to display the End User License Agreement. 3. R[...]

  • Page 12

    MY P ASSPORT SLIM USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 7 6. W ait for the installation to complete: 7. When the installation comp letes, click Finish to exit the WD Apps Setup Wizard: 8. Depending on your s elections: • Inst alling the WD Drive Uti lities softwa re with the La unch Applicat ion op tion display s the WD Dr[...]

  • Page 13

    MY P ASSPORT SLIM USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 8 Figure 4. WD Drive Util ities Scre en Figure 5. W D Security Sc ree n[...]

  • Page 14

    MY P ASSPORT SLIM USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 9 9. The W D SmartW are Pro software upgrade ex tends the backup function to non-W D drives, unsupported WD drives, a nd a remo te Dr opbox folder . Activating your free upgrade installs the WD SmartWar e Pro so ftware on this computer and provides email delivery of an [...]

  • Page 15

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 e. C lic k OK to display the Select Backup Sour ce and Backup T ar get screen: Note: At this point, t he WD SmartWare Pro software is installed . If you want to skip the s etup pr ocedure fo r your initial ba ckup for now , cli ck the X close window icon in the uppe r -ri[...]

  • Page 16

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 • After configur ing your Dropbox acco unt for access by the WD SmartWar e Pro software, the Dropbox icon signifie s that the back up source device w ill be your remote Dr opbox folder : b. If the selec ted backup source has more than one internal hard driv e or drive p[...]

  • Page 17

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 12. Click Next on the Select Backup Source and Backup T arget screen to display the Select B ackup Plan screen: 13. On the Selec t Backup Plan screen: a. Select the option for the type of backup that you want to run: • Category Ba ckup —Finds and backs up all of the f[...]

  • Page 18

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 13 14. On the initial Se lect Backup Frequency screen: a. Se le ct t he opti on for w hen you wan t to scan the back up source device and automatically b ack up any ex isting file th at is changed or new file that is ad ded: • Continuous Backup —Runs all the time • Sch[...]

  • Page 19

    MY P ASSPORT SLIM USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 14 Figure 7. Initial Backup Screens Initial File Backup Screen Initial Category Backup Screen Note : The initial Backup scr eens only app ear one tim e—whe n you instal l the WD SmartW are softwar e on your computer . After that , launchin g the softw are disp lays t he Ho[...]

  • Page 20

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 15 WD SmartW are Software Functional Ov erv iew This chapter provides a brief functional overview of the WD SmartW are software. It includes the follo wing topics: Home T ab Display Backup T ab Displays Retr ieve T ab Disp lays Settings T ab Display Help T ab Display All o[...]

  • Page 21

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 16 Note: In a ddition to t he deta iled Help tab info rmation, eac h WD SmartW are displa y pr ovid es easy a ccess to ab br eviated online help to q uickl y guide you t hrough your back up, retrieve, a nd setting s tasks. Whenev er you are uncertain about what to do, just[...]

  • Page 22

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 17 Fi gur e 8. Hom e T ab Di sp lay Backup Source Content Gauge Backup T arget Content Gauges Backup Source Device Select or Backup Sour ce Selector Computer Icon Backup T arget Device I cons[...]

  • Page 23

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 18 T able 1. Home T a b Functional Description Display Component Description Acti vation c ode r equir ed icon Not shown in Figur e 8 on page 17: Signif ies that t he device is either a n on-WD dev ice or an unsupp orted WD devi ce that requ ir es a valid activat ion code [...]

  • Page 24

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 19 Backup sou rce co n tent gau ge The conten t gauge f or the sel ected ba ckup sour ce device shows all of the fi les that are av ailab le for a cate gory-typ e backup ag ainst a blue backgr ound in six categ ories wher e: This fil e category Includes fi les with these e[...]

  • Page 25

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 20 Backup sou rce d evice selec tor When the c omputer opt ion is sel ected, li sts all of your comp uter’ s inte rnal hard driv es, har d drive part itio ns, and d ir ect-at tached drives that ar e available as a b ackup sour ce device. Backup sou rce se lector Prov ide[...]

  • Page 26

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 21 Backup tar get devi ce icon (conti nued) Right-cl ickin g a dir ect-attached dr ive icon disp lays a me nu with th e followin g options: • Open —Displ ays the d evice list ing in you r compute r’ s file managemen t utility • Pr operties —Dis plays the Windows [...]

  • Page 27

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 22 Device d isplay s croll pointe rs Not shown in Figur e 8 on page 17: One inst allati on of the WD Smart W are soft war e supports as many exte rnal de vic es as you sys tem can ha ndle. Whe n the num ber o f connec ted devi ces ex ceeds th e displ ay capac ity , the WD [...]

  • Page 28

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 23 Backup T ab D isplays The WD SmartW are software pr ovides one of two differ e nt Backup tab displays, depending on how you want to select files to back up: • By category—As shown in the content gauges • By file—As shown in the folder structur e of the selected [...]

  • Page 29

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 24 T a ble 2. Backup T a b Functional Descrip tion Display Component Description Advanc ed backup are a In cat egory mode, the initi al/defau lt conf igurati on of the WD S martWare softw are is to ba ck up al l categ orie s of you r files . In this config uration, the adv[...]

  • Page 30

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 25 Ret rie ve T a b Dis pla ys Three WD SmartW a r e softwar e Retrieve tab displays gui de you thr ough the tasks for finding ba ckup files and co pying them to the selected backup source device: • Sel ecting the back up volume to retrieve from • Selecting the destin [...]

  • Page 31

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 26 Fig ure 10 . Ret rieve T ab Di splays T able 3. Retrieve T ab Functional Description Display Component Description Backed Up V olumes sele ction box Lists th e backed up volumes tha t are ava i lab le to ret riev e files fr om on the sel ected backup tar get devic e. Yo[...]

  • Page 32

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 27 Retr ieve destin ation option bu ttons Specify wher e you want t o copy the fil es r etrieve d fr om the select ed backu p tar get device: • T o the Origin al Places copies the retrieved fi les to th e same locatio n th at they wer e bac ked u p fr om. • T o a Re tr[...]

  • Page 33

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 28 Setting s T ab Display See Figu re 11 and T able 4 for a brief functional descrip tion of the S ettings tab display . Figur e 11. Settings T ab Display T able 4. Settings T ab Functional Descrip tion Display Component Description Dro p box Acco unt but ton Displ ays the[...]

  • Page 34

    MY P ASSPORT SLIM USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 29 Help T ab Display The WD SmartW are Help tab display pr ovides quick access to Lear ning Center topics and li nks to online support services. See Figu re 12 and T able 5 for a brief functional descrip tion of the Hel p tab display . Figur e 12. Help T ab Display T able [...]

  • Page 35

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 30 Backing Up Files This chapte r includ es the follow ing top ics: How the B ackup Function W or ks Backing Up F iles How th e Backup F unction W orks The WD SmartW ar e software automatically b acks up all your important files to the selected back up tar g et device—music, mo vi es, photos, d o[...]

  • Page 36

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 31 • S electi ng the Dr opbox op tion displ ays the Dropbox icon to si gnify tha t the backup source devi ce will be a remote Dropbox folder : b. I f th e sel ected ba ck up so ur ce devic e has mor e than one i nte rnal h ar d drive , mult iple drive partition s, or e xtern al ha rd drives, use [...]

  • Page 37

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 32 b. Se le ct t he Hourly , Daily , or Month ly option and use the check boxe s and selection boxes to schedule y our backups: d. C lick OK to save your sched ule and close the Set Backup Frequency dialog . 6. On the B ackup screen: 7. T o back up all of the cat egories of file s on the sele cted [...]

  • Page 38

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 33 b. C lick Ad vanced View to open the backup by cate gories selectio n box and veri fy that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Change s to create a custom backup plan and refresh the content gauges. d. C lick Enable Back up [...]

  • Page 39

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 34 b. C lick A dvanced View to open the backup by categories selection box: c. In the backup by categories selection box: • C lear the check boxes for the categories o f files that you w ant to exclude from the backup. • S elect the check boxes for the categorie s of files that you wa nt to inc[...]

  • Page 40

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 35 9. T o b ack up all of the files and f older s on the selected ba ckup source device: a. V erify that the backup mode is file and that Ready to perform file bac kup appears at the upper - left corner of the Backup screen. If the bac kup mode is category and Ready to perform categ ory backup appe[...]

  • Page 41

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 36 10. T o backup sel ected files or folders from the selected backup sour ce devic e: a. V erify that the backup mode is file and that Ready to perform file bac kup appears at the upper - left corner of the Backup screen. If the bac kup mode is category and Ready to perform categ ory backup appear[...]

  • Page 42

    MY P ASSPORT SLIM USER MANUAL BACKING UP FILES – 37 11. During the backup: • A pr ogress bar and message indicate the amount of data that has been backed up. • For a category backup: - The blue background for categories of files in the content gauge for the backup source device changes to yel low/amber for all of the files that have not yet b[...]

  • Page 43

    MY P ASSPORT SLIM USER MANUAL RETRI EVIN G FILE S – 38 Retrieving Files This chapte r includ es the follow ing top ics: How the Retrieve Function W orks Retr ieving F iles How the Retri eve Fu nction W orks The WD SmartW are softwa r e makes it easy for you to retrie ve backed up files from your backup target device and copy them to either : • [...]

  • Page 44

    MY P ASSPORT SLIM USER MANUAL RETRI EVIN G FILE S – 39 • S electi ng the Dr opbox op tion displ ays the Dropbox icon to si gnify tha t the retrieve des tination will be a remote Dropbo x folder: b. If the sel ected r etrieve destination device has more than one i nternal hard dr ive or drive partitio n, or mu ltiple extern al ha rd drives, use [...]

  • Page 45

    MY P ASSPORT SLIM USER MANUAL RETRI EVIN G FILE S – 40 4. On the S elect a d estinatio n for retrieved files dialo g: Created multip le back up volumes on the selec ted retrieve sour ce (bac ku p t ar get ) d evi ce from eit her: •D i f f e r e n t i n t e r n a l h a r d driv es or hard d rive partit ions on t he back up sou rce dev ice • Di[...]

  • Page 46

    MY P ASSPORT SLIM USER MANUAL RETRI EVIN G FILE S – 41 5. Click Next to dis play the Select content to retrieve ... dialog. 6. In the Retrieve So me Files se lection b ox, navigate through the folde r structure to find the files you want . Y ou c an also us e the search box by typing th e name (o r partial na me) of th e file or folder: • Selec[...]

  • Page 47

    MY P ASSPORT SLIM USER MANUAL RETRI EVIN G FILE S – 42 8. During th e r etri eve: • The Retrieve scr ee n displays a pr ogr ess bar and a message indicating the amount of da ta that has been cop ied to the speci fied retrieve location. •A Cance l Retrievi ng button is available for sto pping the retrieve. 9. A R etrie val acco mplis hed messa[...]

  • Page 48

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 43 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Pr otecting the Drive Unlocking the Drive Changing Y our Password T u rni ng Off the Drive Lock Feature Passwor d Prot ect ing the D rive Y ou should password pr otect your drive if you are[...]

  • Page 49

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 44 4. Click the I understand check box to signify that you accept the risk. 5. T ype yo ur pa sswo rd in t he Choose a passwor d box, using up t o 25 characters. 6. Retype your passwor d in the V erify password box. 7. T ype a hint to help r emember your password in the Pa sswo r d [...]

  • Page 50

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 45 Unlocking the Driv e with the WD S ecurity or WD Drive Utilities Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer , starting either the WD Security or WD Drive Utilities softwar e displays the Unlo ck Drive dialog: T[...]

  • Page 51

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 46 Unlocking the Driv e with the WD S martW are Software Whenever you shut down and restart your computer , or disconnect and reconnect the drive to your computer , unless you sel ected the Enab le au to unl ock fo r use r: check box when you cr eated you r passwor d, the WD SmartW [...]

  • Page 52

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 47 Unlocking the Driv e with the WD D rive Unlock Utility Whenever you connect your p asswor d-protected d riv e to a c ompu te r t hat doe s n ot ha ve the WD D rive Util ities, WD Securit y, or WD SmartWar e softwa r e installed, you can use the WD Dri ve Unlock utility to unlock [...]

  • Page 53

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 48 Chan ging Y our Pas swo r d 1. O pen the Change S ecurity dia log by click ing either: • The WD Security desktop shortcut icon if you created one when you install ed the applicatio n • Star t > ( Al l ) Pr ograms > We s t e r n D i g i ta l > WD Apps > WD Security[...]

  • Page 54

    MY P ASSPORT SLIM USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 49 T ur ning Off the Dr ive Lock Fe ature 1. O pen the Change S ecurity dia log by click ing either: • The WD Security desktop shortcut icon if you created one when you install ed the applicatio n • Star t > ( Al l ) Programs > We s t e r n D i g i t al > WD Apps > W[...]

  • Page 55

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 50 Managing a nd Custom izing the Drive This chapte r includ es the follow ing top ics: Using the WD Quick View Icon Opening the WD SmartWar e Software Checking D rive Status Safely Disco nnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Ti mer Register ing t [...]

  • Page 56

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 51 Checkin g Drive St atus Y ou can see the drive capaci ty used and driv e temperature status, and find out if the drive is locked by h overing the poi nter ove r the WD Quick View ico n in the taskbar: Safely Disconnecting t he Drive Y ou can safel y disconnect the drive b [...]

  • Page 57

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 52 Setting the Drive Sleep Time r The drive sleep timer tur ns off the power to yo ur drive after a certain period of inactivity to conserve power and minim ize long-term wear on the drive. 1. O pen the WD Drive Utilities software by clicking either: • The WD Drive Utilitie[...]

  • Page 58

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 53 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your first name in the First n ame box. b. T ype your last name in the Last name box. c. T ype your email address in the E-mail a ddress box. d. Select your la nguage in the [...]

  • Page 59

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 54 • C omplete Drive T est The most comprehensive drive diag nostic is the complete drive test. It tests ever y sector for erro r cond itio ns, an d in se rts bad sector mar kers as requir ed. The best tim e to run the dri ve diagnostics and status checks is on a r egular b[...]

  • Page 60

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 55 WD D rive U tilitie s provides two ways to e rase yo ur dr ive, de pending on whe ther i t is locke d or not: Using the Drive E rase Function T o erase your driv e when i t is not lock ed: 1. O pen the WD Drive Utilities software by clicking either: • The WD Drive Utilit[...]

  • Page 61

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 56 Using the WD Driv e Unlock Utility T o erase your drive when i t is locked an d you have for gotten or lost your passwor d: 1. S tart the WD Drive Unlock util ity by either: • Using your computer’ s file m anagement utility to open the WD Unlocker virtual CD and do ubl[...]

  • Page 62

    MY P ASSPORT SLIM USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 57 4. Click Eras e Drive to display a w arning about erasin g all of the data on the dr ive: 5. Read the war ning and select the I understand check box to signify that you accept the risk. 6. Click Eras e . After the drive erase operati on completes, go to http://su pport. wd[...]

  • Page 63

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 58 Managing a nd Custom izing the Sof twar e This chapte r includ es the follow ing top ics: Specifying the Number of Ba ckup V ersi ons Specifying a Differ ent Retrieved Content Folder Checking for Software Updates Configuring a Remote Dr opbox Account Uninstalling the WD So[...]

  • Page 64

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 59 3. On the So ftwa r e Set tin gs s cr een, cli ck Retrieve Fol der to display the Set Retrieve Folder di alog: 4. On the S et Retrieve Folder dialog : a. C lic k Br owse and use the browse function to identify the new r etrieve folder . b. C lick Apply . Checki ng for So f[...]

  • Page 65

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 60 3. Click Sel ect Acco unt to display the Dr opbox Login Req uired dialog: 4. On the Dropbox Logi n Required dialog: a. C lic k Si gn In . The WD SmartW are Pro softwar e initiates a Dropbox connectio n request on your behalf and uses your W eb b r owser to acc ess the Drop[...]

  • Page 66

    MY P ASSPORT SLIM USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 61 Uninstalling the WD Softwa r e Use your o perating system’ s Add o r Remove Prog rams function to uninstal l the WD software fr om your computer . Uninstallin g on Windows XP 1. Cl ick St art > Control Panel . 2. Dou ble-c lick Add or Remove Programs . 3. Select the W[...]

  • Page 67

    MY P ASSPORT SLIM USER MANUAL USING THE DRIVE WI T H A MAC – 62 Using the Drive with a Mac The My Pas sport dr ive is fo rmatted as a sing le NTFS partition for comp atibility with updated Windows o perating s ystems. T o use the drive on Mac OS X opera ting systems, and to use Time Machine, if you want, you must reformat the drive to a single HF[...]

  • Page 68

    MY P ASSPORT SLIM USER MANUAL T ROU BLES HOOTIN G – 63 T r oubleshooting This chapte r includ es the follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Quest ions If you have pr oblems inst alling or using this pr oduct, r e fer to this t r oubles hootin g section or visit our s upport website at http:/ /sup[...]

  • Page 69

    MY P ASSPORT SLIM USER MANUAL T ROU BLES HOOTIN G – 64 Q: Why is the data transfer rate slow? A: Y our system may be operating at USB 1.1 speeds due to an incorr ect driver installation of the USB 3.0 or USB 2.0 adapter card or a sy stem that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not my system su p ports USB 3.0 o [...]

  • Page 70

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 65 Installing the SES Driver If yo u do no t inst all the WD so ftwa re, you should inst all the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardwar e popup wizard fr o m displaying every time you connect your My Pa ssport dr ive to your computer . Note: The SES D[...]

  • Page 71

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 66 4. Select Inst all th e softw ar e automa tically and click Next : 5. When the installation comp letes, click Finish :[...]

  • Page 72

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 67 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n the Found New Hardwar e Wizard s creen, select No, not this time to inh ibi t a connection attempt to Windows Update: 2. Click Next to continue. 3. Select Inst all fr [...]

  • Page 73

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 68 d. C lick Next : 5. When the installation comp letes, click Finish :[...]

  • Page 74

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 69 Installing on Windows V ista Computers After connecting t h e drive as shown in F igur e 3 on page 5, the Found New Har dware screen d isplays. Note: If Au toplay i s enabled, two additi onal scr eens might appear at the same time as the Foun d New Hard war e scree n. If they appear , c[...]

  • Page 75

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 70 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n th e Fo u nd Ne w H a rdw are w iz ard s cre en , c l ic k Locate and instal l driv er soft war e : 2. On the F ound New Hardware - WD S ES Device wi zard scr een, cli[...]

  • Page 76

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 71 4. Brows e to Computer and: a. Doub le-clic k the M y Passpo rt driv e. b. Doub le-clic k the Ext ras folde r . c. Se lect WD SES Dev ice Dri ver . d. C lick Next : 5. When the installation comp letes, click Close :[...]

  • Page 77

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 72 Installing on Windows 7 and Win dows 8 Computers After connecting t he drive as shown in F igur e 3 on page 5 or , use the Windows Computer Management utility to install the SES driver: 1. Open All Pr ograms and click Comp uter > Manage : 2. Under Computer Ma nagement (L ocal) , clic[...]

  • Page 78

    MY P ASSPORT SLIM USER MANUAL INSTALLING THE SES DRIVER – 73 3. Click Browse my com puter for d river softw are . 4. Brows e to Computer , double-cli ck the My Pa ssport dr ive, double-click the Extras folder , and select WD SES Device Drive r : 5. Click Next . 6. When the installation comp letes, click Close :[...]

  • Page 79

    MY P ASSPORT SLIM USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 74 Compliance and W arranty Information This a ppendix includes the foll owing topics: Regulatory Co mpliance Envir onmental Compliance (China) W arranty Information Regulator y Compliance FCC Class B Inform ation Operation o f this device is subj ect to the following conditio n[...]

  • Page 80

    MY P ASSPORT SLIM USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 75 CE Compliance Fo r Europe Marking by the CE sy mbol indicates compliance of thi s system to the appli cable Council Directi ves of the European Union, including the EMC Dir e ctive (2004/108/EC) and the Low V oltage Directive (2006/95/EC). A “Declarat ion of Conformity” i[...]

  • Page 81

    MY P ASSPORT SLIM USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 76 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free from defects in materia l and workmanship and will conform to WD’ s specific ation therefor . The term of your limi ted warranty depends on the c ountr[...]

  • Page 82

    MY P ASSPORT SLIM USER MANUAL INDEX – 7 7 Index A Acces sories , optiona l 3 Activation c ode required icon 18 Advanced backup area, Backup tab dis- plays 23 , 24 Alerts, flashing ic on 51 B Backed Up Volumes selection box 26 Backup about ba cki ng up file s 30 files content box 33 , 34 , 36 procedure 30 schedule reminder button 25 screens 23 ini[...]

  • Page 83

    MY P ASSPORT SLIM USER MANUAL INDEX – 7 8 File His tory butt on 28 Flashing icon alerts 51 Free trial countdown i con 22 Full media scan 54 G GNU gen eral public licen se 76 GPL s oftware 76 H Handling precautions 4 Hardware 2 Help tab dis play Contact Us l ink 29 description 29 function al overview 16 Learning Center topic buttons 29 Online User[...]

  • Page 84

    MY P ASSPORT SLIM USER MANUAL INDEX – 7 9 ackup Plan screen 12 Backup F requency screen 12 , 31 Backup Source and Ba ckup Target screen 10 Service 75 Set Backup F requency button 23 , 25 , 31 File Hist ory dialo g 58 Retrieve Folder dia log 59 Sleep Tim er dialog 52 Settings tab dis play description 28 Dropbox Account button 28 File His tory butt[...]

  • Page 85

    Information furnished by WD is believed to be accurate and reli able; however , no responsibili ty is assumed by WD for its use nor for any infrin gement of patents or other rights of thir d parties which may result from it s use. No license is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right to ch[...]