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Western Digital WDBUWZ0020JBK manual

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Table of contents for the manual

  • Page 1

    External D esktop My Book ® Ve l o c i R a p t o r TM Duo Dual-d rive Stor age Syst em User Manual My Book V eloci Rap tor Duo Us er Manu al[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp or tu n it y t o a dd res s i t b ef ore ret ur ni ng this product. Most technical sup port questions can be answered thr ough our knowled ge base or email supp ort service at http ://su ppor t.wdc .com . If the answer is not availa ble or if you prefer , please con[...]

  • Page 3

    MY BOOK V ELOCI RAPTOR DUO USER MANUAL T ABLE O F CONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii[...]

  • Page 4

    MY BOOK V ELOCI RAPTOR DUO USER MANUAL T ABLE OF CONTENT S – iv Warranty Information (Australia/Ne w Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Obtaining S ervice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Warranty . . . . . . . . . [...]

  • Page 5

    MY BOOK V ELOCI RAPTOR DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 1 About Y our WD Storage Device We l c o m e t o y o u r M y B o o k ® V e lociRaptor™ D uo dual-drive sto rage device, uniting the extreme speed of two 10,000 RPM WD V elociRaptor ® drives with revolut ionary Thunderbolt™ t echnology to set new st andard s for data tran[...]

  • Page 6

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 2 Super -fast external boot capability —For in formation ab out using your My Bo ok V elociRaptor Duo as an extern al boot devi ce using Ma c OS X 10. 6.8 or later operating system, see the Apple Support article at http: //support.apple.com/kb/HT4718 or http:// docs.info.appl[...]

  • Page 7

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 3 Optional Acc essories For infor mation about o ptional acce ssories for WD products, visit: Operat ing Syste m Compatib ility Y our My Book V eloci Raptor Duo dual- drive storage devic e and WD Driv e Utilities software are co mpatible with the following Ma c OS X 10.6.8 o r [...]

  • Page 8

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 4 Physical Description As sh own in Fig ure 2, the My Bo ok V elo ci Raptor Duo dual-drive storage device has: • A power/activity LED indicator on the front • The pow er conne ctor , Thund erbol t po rts, and a security slot o n the back Power/Activity LE D The power/ activ[...]

  • Page 9

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 5 Thunderbolt Ports As show n in Figu re 2 on page 4, the My Book V el ociRapt or Duo dual-dr ive storage device has two dual-channel Thunderbolt ports th at pr ovide a fast, flexible i nterface for: • Pe rf orm anc e —Thunderb olt technology de livers unprecedented data tr[...]

  • Page 10

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 6 Connecting the Device and Getting Started This ch apter pr ovide s inst ructio ns for: Connecting the Device Installi ng the WD Dr ive Utilitie s Software Connec ting the Device 1. Depend ing on you r region, if required , change the AC adapter as follows: 2. T u[...]

  • Page 11

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 7 4. Use the Thunderbolt cable to connect either port on the device to your computer: 5. Use the other port on the device to conn ect additional Thunderbol t peripherals. Note: Thunde rbolt techno logy suppor t s a total of sev en devices —your computer an d up t[...]

  • Page 12

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 8 RAID configura t ions. The Stripe an d Mirr or RAID modes of your My Book Ve l o c i R a p t o r D u o device ar e softwar e configur ed, and the ba ckup disk encryptio n featur e is not compatib le with so ftwar e-config u r ed RAID devices. If you wan t to use [...]

  • Page 13

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 9 2. Drag the ico n fo r the W D Dr iv e Utilit ie s soft ware to the al ias Applications folde r on the screen that displays: 3. In t he alias Applicati ons fold er , double-c lick the WD Dr ive Utilities ap plication. 4. Read the license agreement and click Ac ce[...]

  • Page 14

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 10 Managing and Cus tomizing the Device This c hapte r includ es the followin g topics : Checking D evice Health Managing the RAID Configurati on Erasing the Device Drives Registerin g the Device Restoring the W D Software and Di sk Image Safely Dismounting the Device D[...]

  • Page 15

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 11 • Quick Drive T est Each device drive has a built-in Data Lifeguard TM diagnostic uti lity that tests the dri ve for err or cond itions. Th e quick dr ive test checks th e drives for m ajor per for manc e pr oblem s. The result of a quick driv e test is a pass or f[...]

  • Page 16

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 12 Manag ing th e RAID C onfigu ration The initial/ default configuratio n of your My Bo ok V elociRa ptor Duo device is as a striped RAID 0 disk array for high-speed/maximum-storag e performance. Y ou can reconfigur e the device as e ither: • A mirr ored RAID 1 disk [...]

  • Page 17

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 13 Changing the Dev ice Configuration CAUTION! Chan ging the device config uration reformats b oth dr ives, w hich er ases all of the data on them. If you have be en using the dev ice in one mode and then want to switch to a diff er ent mode, back up your file s to anot[...]

  • Page 18

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 14 5. On the vo lume dialog: a. If you want to change the name o f a volume, type over the name in the Vo l u m e Name box. b. If you ar e converting to individual driv es, select the option to specify the file format fo r each volume: •H F S + J •E x F A T c. Read [...]

  • Page 19

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 15 8. The first time you configur e to a new volume, a message asks if you want to use the device dri ves to back up with Time Machine: Note: Currently the Encrypt Back up Disk check box on ly ap pears o n com pute rs usin g the Lion or Mountain Lion op erating sy stem.[...]

  • Page 20

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 16 b. Depending on your computer’ s operating system: • Using Snow Leopar d, click Use as Ba ckup Disk and skip to step 10 . • Using Li on or Mountain Lion : - If you want to create a password to secure your backup files, select the Encr y pt Backup Disk check box[...]

  • Page 21

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 17 2. If you have m ore than one supported stor age device or drive connected to your computer , select the one th at you want to erase. 3. Click Drive Erase to display the Drive Erase dialog: 4. On the Dr ive Eras e dialog : a. For in dividual dri ves, select the ch ec[...]

  • Page 22

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 18 Important: If you want to save any of the da ta that is on the device drives, back it up to another device before continuing with the drive erase. f. Click Era se Driv e to begin the erase operati on. 5. When p r ompted, type your p assword and clic k OK to continue:[...]

  • Page 23

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 19 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your first name in the First n ame box. b. T ype your last name in the Last name box. c. T ype your email address in the E-mail a ddress box. d. T y pe the serial numb [...]

  • Page 24

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL MANA GING AND CUSTOM IZING THE DEVICE – 20 Safely Dismount ing the Device Dr ives Use the My Book V elociRapt or D uo Fi nder list ing or d esktop icon to safe ly dism ount the device drives: 1. Right- or control-click the My B ook V eloci Raptor Duo F inder listing or desktop icon and s el ect Eje ct “My B[...]

  • Page 25

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL REPLACING A DRIVE – 21 Replacing a Dr ive This c hapte r includ es the followin g topics : Determ ining Which Drive Fail ed Contacting WD T echnical Supp ort Removing and Replac ing the Drive Determinin g Which Drive Fail ed Whether the application is running or not, the WD Drive Utilities softwar e c ontinuo[...]

  • Page 26

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL REPLACING A DRIVE – 22 Contac ting WD T echnica l Supp ort After you have determined wh ich drive has failed, go to http:/ /supp ort.w dc.com and see Knowledge Base an swer ID 8644 for information about o btaining a replacement drive. When contacti ng T echnical S upport, have the following infor mation ready[...]

  • Page 27

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL REPLACING A DRIVE – 23 7. Lift and l oosen the thumbscrew that secu r e s the drive cover p late and remove the plate: 8. Using the pull tab, careful ly lift the faulty d riv e out of the enclosure: 1 2 3 Note: Th ough the d rives ar e labeled Dr ive A and Dri ve B, it is thei r enclosu r e location s that de[...]

  • Page 28

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL REPLACING A DRIVE – 24 9. Gently slid e the replacement drive assembly into the encl osure until it is ful ly inserte d: 10. Replace the dr ive cover plate and s ecure it with the thumbscr ew: Note: Do not ove rtighten th e thumbscrew . 1 2 3[...]

  • Page 29

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL REPLACING A DRIVE – 25 11. Close the top cover and firmly push down on the top cover button until it snaps into place: 12. If the WD D rive Utili ties softwar e is not alr eady running, clic k Go > Applicatio ns > WD Drive Utilit ies to display the WD Drive Utilities screen ( see Figure 3 on page 9). 13[...]

  • Page 30

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL REPLACING A DRIVE – 26 A stri ped RAID 0 disk ar ray (conti nued) c. Click Config uration to disp lay th e volu me dialog fo r re configurin g the RAID a rray . d. Use the de vice confi guration pr ocedure in “Chang ing th e Devic e Confi guration,” starti ng at step 5 on page 14 to r econfigur e the stri[...]

  • Page 31

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL REPLACING A DRIVE – 27 16. Go t o http://suppor t.wdc.c om and see Knowledge Base answer ID : • 7 for info rmation about downloa ding and r estoring the WD softwar e and disk image • 8644 fo r informat ion abou t re t urning the d efectiv e drive. Impor t ant: Do not disassemble the internal drive and att[...]

  • Page 32

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 28 Compliance and W arranty Information This a ppendix includes the follow ing t opics: Regulatory Co mpliance Envir onmental Compliance (China) W arranty Information (All Regi ons Except Australia/New Zealand) W arranty Information (Austral ia/New Zeala nd) GNU General [...]

  • Page 33

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 29 GS Mark (Germany only) Machine no ise - regulation 3. GPSGV: Unless declared otherwi se, the highest level of sound pr essur e fr om this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformati ons-V eror d nung 3. GPSGV : Der höchste Schalldruck pegel b[...]

  • Page 34

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 30 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free from defects in material and workmanship and will conform to WD’ s specific ation therefor . The term of your limi ted warranty depends on the [...]

  • Page 35

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 31 Obtaining Ser vice WD values your business and always attempts to pr ovide you the very best of service. Should you encounter any problem, pl ease give us an opp ortunity to address it before returning thi s Pro duct. Most techni cal supp ort questions can be answered[...]

  • Page 36

    MY BOOK V ELOCIRAPTOR DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 32 product is on the list o f limited user -serviceab le products and the specifi c alteration is within the scop e of the applicab le ins truction s, as found at http://support .wdc.com ), acci dent or mish andling whi le in the poss essi on of someon e other than WD. P[...]

  • Page 37

    INDEX – 33 MY BOOK V ELOCIRAPTOR DUO USER MANUAL Index A Acces sories , optional 3 B Box cont ents 2 C CAUTION about disconnecting the system 20 about erasing the drives 16 China RoHS compliance 29 Complia nce, regu latory 28 Configurations , RAID 1 Connecting th e device 6 D Device compatib ility 3 connecting 6 disk fo rmats 3 drive diagnostics [...]

  • Page 38

    Information furnished by WD is believed to be accurate and reli able; ho wever , no responsibili ty is assumed by WD for its use nor for any infrin gement of patents or other right s of thir d parties which may result from it s use. No li cense is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right to[...]