Western Digital WDBZVM0120JWT-EESN manual

ii WD My Cloud Mirr or Personal Cloud Storage User Manual ™ ™[...]

ii WD Service and Support Should you encounter any problem, please give us an opportunity to address it bef ore ret ur n in g t h is product. Most technical support questions can be answer ed through our knowledge base or email support service at http://support.wd.com . If the answer is not available or if you prefer , please contact WD at the best[...]

i WD MY CLOUD MIRROR PERSONAL CLOUD STOR AGE USER MA NUAL T able of Contents WD Service and Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Registering You r WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 Important User Informat ion . . . . . . . . . . . . . . . . . . . . 1 Important Safe ty Inst[...]

ii WD MY CLOUD MIRROR PERSONAL CLOUD STOR AGE USER MA NUAL Managing a U SB Device and USB Ba ckups . . . . . . . . . . . . . . . . 6 9 Remote Back ups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Internal Back ups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Cloud Backups . . . . . [...]

iii WD MY CLOUD MIRROR PERSONAL CLOUD STOR AGE USER MA NUAL Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Appendix A: WD My Cloud Mirror Quick U ser Guide . . . . . . . . . 138 Appendix B: Joomla !® Setup Guide . . . . . . . . . . . . . . . . . . . . . 142 Appendix C: phpBB Setu p Guide . . . . . . . . . . . [...]

IMPORTANT USER INFORMAT ION 1 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Important User Information Important Safety Instructions Recording Y our WD Pr oduct Information Important Safety Instructions This device is designed and manufactured to assur e personal safety . Improper use can result in electric shock or fir e hazard. The safe [...]

IMPORTANT USER INFORMAT ION 2 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Recor ding Y our WD Pr oduct Information Remember to write down the following WD pr od uct information, which is used for setup and technical support. Y our WD product information is found on the label on the back of the device. - Serial Number - Model Number - Pur[...]

PRODUCT OVERVIEW 3 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Pr oduct Overview About the System Features About the Online Learning Center Package Contents Product Components Requirements Product Components Handling Precautions About the System Finally , a cloud of your own. Save everything in one place with twice the data pr otection a[...]

PRODUCT OVERVIEW 4 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Unleash your media – Seamlessly str eam your videos, photos, and music to your connected TVs, media players, gaming consoles, and other DLNA ® – certified devices. W ith My Cloud Mirror's iT unes ® server , you can easily stream your music collection to any PC or M[...]

PRODUCT OVERVIEW 5 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL For information on additional accessories for this pr oduct, visit: Requir ements Operating System Note: Compatibility may vary depending on your computer’ s hardwar e configuration and operating sy stem. US www .shopwd.c om or w ww .wd store.com Canada www .shopwd.c a or w[...]

PRODUCT OVERVIEW 6 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL W eb Br owsers  Internet Explorer 8.0 and later on supported Windows computers  Safari 6.0 and later on supported Mac computers  Firefox 21 and later on support ed Wi ndows and Mac computers  Google Chr ome 27 and later on su pported Wind ows and Mac computers Loc[...]

PRODUCT OVERVIEW 7 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Back View Component Icon Description Ether net port Connects the device to a loca l network. USB 3.0 port Connects to a USB hard drive for additional storage. Reset button ( ) Restores settings such as the administrato r user name and password for the de vice. Power port Conn[...]

PRODUCT OVERVIEW 8 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL LEDs Front Panel Power LED The following table describes the front panel power LED behavior . Note: For non-compatible dr ives, the power LED blinks yellow during power up. Front Panel Har d Drive (HDD) LEDs The following table describes the front panel har d drive LED behavi[...]

PRODUCT OVERVIEW 9 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Back Panel Ether net (Network) LEDs The following table describes the network and activity LEDs: Note: Looking at the Ethernet port, the LED on the top right is the Act ivity LED, and the one on the bottom right is the Link LED. Pr e-installation Instructions Before beginning[...]

GETTING STARTED 10 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Getting Started Physically Connecting the Device Getting Started Using Online Setup Software Getting Started W ithout Online Setup Software Accessing Content It’ s ea sy t o s et u p t he W D M y Cl ou d Mi rror Pe rsonal Cloud Storage device -- all you have to do is unpack[...]

GETTING STARTED 11 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. Using the pr ovided Ether net cable, connect one end of the Ethernet cable to the Ethernet port located on the back of the device. 2. Connect the other end of the Ethernet cable di rectly into a router or networ k switch port. 3. Connect one end of the power adapter into t[...]

GETTING STARTED 12 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. Click WD My Cloud Mirror to display the Download Setup Softwar e page: Note: The online Lear ning Center automati cally dete cts your operating system (OS). If you’d like t o download setup so ftware for a different operating system, select your OS from the drop-down men[...]

GETTING STARTED 13 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 6. Access the downloaded files and double-click Setup.exe (W indows) or WD My Cloud Mirror Personal Cloud Storage Setup.dmg (Mac) to open the setup software. The Getting Started window displays. 7. Continue to “ Connecting to the Network an d Creating a Personal Cloud ,” [...]

GETTING STARTED 14 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. Click Next to display the Getting powered up and connected scr een. 4. Review the information on the screen, an d when the power LED on your WD My Cloud Mirror device is solid blue, click Next . The software discovers your device and displays it on the Select your WD My Cl[...]

GETTING STARTED 15 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. Select your WD My Cloud Mirror device and click Next . The Set up your personal cloud screen displays. Note: WD My Cloud M irror pr o vides fee-free remote access to your perso nal cloud device. On ce you create your acc ount, you can ac cess your device using your mobile [...]

GETTING STARTED 16 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 9. Check your email to confirm your new account and click Next to display the Setup Complete screen. Note: Y ou may need to check you r email spam folder if your spam filter does not allow email from WD. The Congratulations! screen displays. Y ou’ve successfully set up your[...]

GETTING STARTED 17 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 2. Click Finish to close the setup wizard. Getting Started Without Online Setup Softwar e If you don’t want to use the setup software to get started, you can use a br owser instead. If you don’t want to use either , you can still:  Use your WD My Cloud Mirror personal [...]

GETTING STARTED 18 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Setting up the Device Using a Br owser T o set up the WD My Cloud Mirr or device: 1. Open a br owser and enter http://wdmycloudmirror for W indows or http://wdmycloudmirror .local for a Mac and pre ss Enter . The login page appears: 2. Click Login . Y ou do not need to enter [...]

GETTING STARTED 19 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. Click Continue . The Getting Started Setup for WD MyCloud.com login screen appears. 6. Enter your first and last name and optional ly , your email address. The email address is needed if you want to create an account wi th remote access capability . Make sure the check box[...]

GETTING STARTED 20 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 11. Click Finish to display the WD My Cloud Mirr or dashboard. For inst ructions on using the dashboard, see “The Dashboard Home Page” on page 59 . Accessing Content Note: This manual uses th e term shares and folders interchangeably . The WD My Cloud Mirror device’ s P[...]

GETTING STARTED 21 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Mapping the Public Folder (Windows) T o map the WD My Cloud Mirr or Public folder for quick access in the future: 1. In Windows Explorer , under Network, click WDMYCLOUDMIRROR . 2. Right-click the Public folder and select Map Network Drive from the menu. 3. Select an availabl[...]

ACCESSING Y OUR CLOUD REM OTELY 22 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Accessing Y our Cloud Remotely Enabling Cloud Access for the WD My Cloud Mirror Device Configuring Cloud Access for a User Mobilizing Y our Files with iOS and Android Mobile Apps A personal cloud is your content, at home, secure and under your control. Unlike [...]

ACCESSING Y OUR CLOUD REM OTELY 23 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 2. In the left pane, select the user you’d like to configure for cloud access. 3. In the WDMyCloud.com Login for <user name> area, click the Add/Change Email Addr ess icon .Click this icon if you have not previousl y added an email address to the user [...]

ACCESSING Y OUR CLOUD REM OTELY 24 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Mobilizing Y our Files with iOS and Android Mobile Apps The WD My Cloud and WD Photos mobile a pps and WD My Cloud desktop app allow you to access all the content on your personal cloud from any device. WD Photos Mobile App T ur n your mobile device into the u[...]

ACCESSING Y OUR CLOUD REM OTELY 25 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL T o install WD Photos on your mobile device: 1. Download WD Photos from the Apple App or Google Play store and install it on your mobile device. 2. Launch WD Photos on your mobile device to display the WD Photos page: 3. Ta p Connect Now to display a page of f[...]

ACCESSING Y OUR CLOUD REM OTELY 26 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL  Add Manually : If the mobile device is not on the same LAN or W i-Fi network as the WD My Cloud device: a. In the Add Manually section, tap to the left of WD device. b. Enter the activation code generated on the WD My Cloud Mirror’ s dashboard and tap Ac[...]

ACCESSING Y OUR CLOUD REM OTELY 27 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 4. T ap your WD My Cloud Mirror device to view your album(s) and tap an album to display the photos contained within it: Note: If you have problems in stalling WD Photos, visit http: //wd.com/se tup/ wdphotos . For mo re featur es and instructions, s e e the a[...]

ACCESSING Y OUR CLOUD REM OTELY 28 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Requirements  WD My Cloud Mirror personal cloud st orage with the most r ecent firmware, connected to the Internet.  Access to cloud services requir es the WD My Cloud app and an active Dropbox, Google Drive, or OneDrive™ account.  iOS iPhone or iPa[...]

ACCESSING Y OUR CLOUD REM OTELY 29 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 4. Ta p Connect Now to display a page offering several connection options: 5. Y ou have the following options for connecting to the WD My Cloud device:  From Y our Local Network : If the mobile device is connected by Wi -Fi to the same Local Area Network as[...]

ACCESSING Y OUR CLOUD REM OTELY 30 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL A page displaying your WD My Cloud Mirror device displays: 6. T ap your device to display its share(s): 7. T ap a share to disp lay its subfolders. 8. T ap a subfolder to display a list of files. 9. T ap a file to access it. Note: For more fe atures and instr [...]

ACCESSING Y OUR CLOUD REM OTELY 31 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL WD My Cloud for Desktop App This app keeps your PC or Mac connected to yo ur personal cloud, no matter where you ar e. From the application, you can easily drag and dr op to transfer , manage your files, and share links to specific files or folders via email. [...]

ACCESSING Y OUR CLOUD REM OTELY 32 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. Click WD My Cloud Mirror to display the download page: : 4. In the Software Downloads ar ea, click Go to Downloads .[...]

ACCESSING Y OUR CLOUD REM OTELY 33 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. In the WD My Cloud for desktop ar ea, click Download . The setup software downloads to your computer . 6. Access your downloaded files and double-click wdmycloud.exe (W indows) or wdmycloud.dmg (Mac). 7. Select a language from the drop-down menu and click O[...]

ACCESSING Y OUR CLOUD REM OTELY 34 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 10. Read the Apple License Agreement and select I accept the terms of the License Agreement : 11. Click Install . Installation begins. 12. Once the installation is complete, click Done to close the WD My Cloud installer .[...]

ACCESSING Y OUR CLOUD REM OTELY 35 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Mac 1. Complete Steps 1 - 4 above. 2. Click Downloads and select WD My Cloud Installer . Note: Depending on your softwar e configur ation, a r equest to install a Java runtime may appear . Click Install . 3. Read the Apple Software License Agr eement and click[...]

ACCESSING Y OUR CLOUD REM OTELY 36 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 7. Once the installation is complete, click Done to close the WD My Cloud installer . Mac 1. Complete Steps 1 - 4 above. 2. Click Downloads and select WD My Cloud Installer .  If asked to install a Java runtime, click Install .  If a warning screen displ[...]

ACCESSING Y OUR CLOUD REM OTELY 37 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. Read the WD Software License Agr eement and click I accept the terms of the License Agreement . 6. Click Install . The installation begins. 7. Once the installation is complete, click Done to close the WD My Cloud installer . Launching the WD My Cloud Deskt[...]

ACCESSING Y OUR CLOUD REM OTELY 38 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Using the WD My Cloud for Desktop App 1. Launch the WD My Cloud Desktop app as described above. 2. If a Security Alert In fo scr een disp lays, click I understand . The Choose Y our Device screen displays. 3. If your device displays on the screen, select it. T[...]

ACCESSING Y OUR CLOUD REM OTELY 39 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 4. If your device does not display on the Choose your device screen, click Connect to a device manually to display the WD My Cloud Manual Connect scr een. 5. Y ou have two options:  Select WDMyCloud.com Login , enter your email address and passwor d and cli[...]

ACCESSING Y OUR CLOUD REM OTELY 40 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL The WD My Cloud for Desktop app opens to the Getting Started screen. 6. Click Start . Refer to the application’ s online help if you have questions.[...]

MANAGING U SERS, GROUPS , AND SHARES 41 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Managing Users, Gr oups, and Shar es About Users About Groups About Shares About Users The Administrator , normally the device owner , is the person in char ge of setting up the device. As the WD My Cloud Mirror device owner , you have a special user acco[...]

MANAGING U SERS, GROUPS , AND SHARES 42 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 2. T o view user details, click a user name on the left pane. The user’ s profile and shar e access information display . A user can have read only , read/write, or no access to a share. Note: The shares in the Share Access s ection that don’t require[...]

MANAGING U SERS, GROUPS , AND SHARES 43 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. T o assign a password, click the toggle button to ON, enter a password and confirm the user’ s passwor d . Click Next . 4. T o assign a group to the new user , clic k the check box next to a group and click Next . 5. Enter the Quota Amount, or leave [...]

MANAGING U SERS, GROUPS , AND SHARES 44 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Adding Multiple Users Use the following steps to add multiple user accounts: 1. T o add multiple users, click Add Multiple Users in the lower left side of the scr een. 2. Select how you’d like to enter your users into the device and click Next :  Cre[...]

MANAGING U SERS, GROUPS , AND SHARES 45 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL  Overwrite Duplicate Accounts (optional): Select this check box to overwrite any existing duplicate accounts on your device. 2. T o assign the new users to a group, click the check box next to a group and click Next . 3. Enter the Quota Amount or leave[...]

MANAGING U SERS, GROUPS , AND SHARES 46 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Import Multiple Users 1. Click Download to download a .txt fi le identifying th e format you’ll need to set up your user import file. 2. Create and save your import file. Y our im port file should be formatted as follows:  User import file format : #[...]

MANAGING U SERS, GROUPS , AND SHARES 47 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Updating a User Passwor d When viewing details about a user , the Admi nistrator can add or change the user’ s password (no passwor d is the default setting). Use the following steps to update a user password: 1. On the Set Up Users scr een, select a us[...]

MANAGING U SERS, GROUPS , AND SHARES 48 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Assigning Quotas to a User A quota determines the amount of disk space allocated to the user on the WD My Cloud Mirror device. Use the following steps to assign a quota to a user account: 1. On the Set Up Users scr een, select the user from the left pane.[...]

MANAGING U SERS, GROUPS , AND SHARES 49 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. T o view gr oup details, click a gro u p name on the left pane. The gr oup profile displays. Adding a Group 1. T o add a gr oup, click on the lower left of the Set Up Groups scr een. 2. Enter a Gr oup Name. 3. Click the check box next to the users you?[...]

MANAGING U SERS, GROUPS , AND SHARES 50 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Editing Group Settings 1. On the Set Up Groups scr een, select the gr oup whose information you’d li ke to edit. The Group Pr ofile and Share Access panel displays. 2. Modify the requir ed and optional settings as desired. T o update the gr oup’ s acc[...]

MANAGING U SERS, GROUPS , AND SHARES 51 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Assigning Quotas to a Gr oup Use the following steps to assign a quota to a Group. A quota determines the amount of space assigned to the user on the WD My Cloud Mirror device. ( See “Quota Rules” on page 47 for information on quotas.) 1. On the Set U[...]

MANAGING U SERS, GROUPS , AND SHARES 52 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL V i ewing a List of Shar es Click the Shares icon on the navigation bar to displa y a list of shares on the WD My Cloud Mirror device. For each share name, the desc ription, media serving, and public access status display . Use the following steps to view[...]

MANAGING U SERS, GROUPS , AND SHARES 53 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Cr eating a New Share Y ou can create a share and designate it as pub lic or private. For example, if the share contains financial information, you might want to make the share private. Or , if there ar e photos you would like a friend to see, you can mak[...]

MANAGING U SERS, GROUPS , AND SHARES 54 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. Complete the following settings: Editing Shar e Settings 1. On the Set Up Shares scr een, select the share you’d like to edit. The Shar e Profile panel displays. 2. Modify the requir ed and optional settings as desired. Making a Shar e Private If you[...]

MANAGING U SERS, GROUPS , AND SHARES 55 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. On the Set Up Shar es screen, select the share: 2. Switch the Public Access button to OFF . 3. For each user listed in the User Access section, select the level of access by clicking the appropriate icon for the shar e (read/write , read only , or no a[...]

MANAGING U SERS, GROUPS , AND SHARES 56 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Note: The table belo w refers to WD Quick View , an application that helps you perform importan t functions quic kly . Y o u can download WD Quick View and its help from the online Le arning Center . IF you want to open a shar e using . . . THEN . . . WD [...]

THE DASHB OARD AT A GLA NCE 57 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL The Dashboar d at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common T asks Use the WD My Cloud Mirr or das hboar d to configure settings and to manage the device as you prefer . For example, you can set up user accounts and[...]

THE DASHB OARD AT A GLA NCE 58 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Windows 8 or 8.1 1. On the Start page, type Computer . 2. Click Computer . 3. In the left pane, click Network . 4. In the right panel, locate your WD My Cloud Mirror de vice under Storage. 5. Double-click the devi ce, or right-click and select Vi ew device webpage[...]

THE DASHB OARD AT A GLA NCE 59 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL The Dashboar d Home Page The WD My Cloud Mirr or Home page has an info rmation bar at the top right, an navigation icon bar across the page, and an instant over view of the status of the d evice’ s main functions with links for updating settings. Information Ico[...]

THE DASHB OARD AT A GLA NCE 60 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Navigation Icons Icon Name Actions Home Page The dashboard displays an instant overview of the status of the device’ s main function s and links for updating settings. Users Create, change, and delete users and grant them full or limited access to partic ular sh[...]

THE DASHB OARD AT A GLA NCE 61 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL V i ewing Device Status and Making Updates on the Home Page The main body of the Home page shows the status of the device and its functions and provides shortcuts to the most necessary tasks. Capacity The Capacity panel displays the amount of fr ee storage left on[...]

THE DASHB OARD AT A GLA NCE 62 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Device The Device section identifies the overall health of the system, indicates the current version of your firmwar e, and informs you if firmware updates are available. Diagnostics The Diagnostics section displays a snapshot of the system’ s components and ide[...]

THE DASHB OARD AT A GLA NCE 63 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Network Activity The Network Activity panel displays the system activities and processes that ar e running on your WD My Cloud Mirror device. At a glance, you can see the network, CPU, and RAM activity . 1. T o view a list of all the sys tem activities an d proces[...]

THE DASHB OARD AT A GLA NCE 64 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL  Network : Click the right arrow to view the network activity . Click Back to return to the Device Activity pane. Click Close to retu r n to the Home page.  Process : Click the right arr ow to view the pro cess information, including the list of active proce[...]

THE DASHB OARD AT A GLA NCE 65 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. Follow the page instructions to connect your tablet or mobile device to the WD My Cloud Mirror device. Users The Users panel displays the number of users currently set up to use the WD My Cloud Mirror device. 1. T o add a user , click the plus ( + ) sign in the[...]

THE DASHB OARD AT A GLA NCE 66 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. T o assign a password, click the toggle button , enter a password and confirm your password. Click Next to display the user group screen. 4. T o assign a group to the new user , click the check box next to a group and click Next to display the Add User screen. [...]

THE DASHB OARD AT A GLA NCE 67 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. T o view the installed apps, click the arr ow in the lower right of the panel to display: Note: T o install an app, see “Managin g Apps on WD My Cloud Mirror” on page 85 . 2. T o r etur n to the Home page, click Close . Managing Alerts Alerts display system[...]

THE DASHB OARD AT A GLA NCE 68 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 2. From the Alert list, click the arr ow next to the alert you’d like to view , or click Vie w Al l to review details for all of your alerts. When an alert occurs, the alert message displays the Alert icon and window within the dashboard. T o close the alert mes[...]

THE DASHB OARD AT A GLA NCE 69 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Obtaining Customer Support T o open the Support page: 1. Click the Help icon on any page to display the Help menu. 2. Click Support to display the following page: If a problem occurs with the WD My Cloud Mi rr or device, WD T echnical Support will need information[...]

THE DASHB OARD AT A GLA NCE 70 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Common T asks The next few chapters step you through the pr ocedures for configuring and using the WD My Cloud Mirror device. The following table pr ovides shortcuts to instructions for some common tasks. How do I ... See ... Set up the device on my network page 1[...]

BACKIN G UP AND RETRIEVIN G FILES 71 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Backing Up and Retrieving Files About Backups Managing a USB Device and USB Backups Remote Backups Internal Backups Cloud Backups About Backups There ar e various ways to back up your data on the WD My Cloud Mirr or device. These include:  USB Backup —A[...]

BACKIN G UP AND RETRIEVIN G FILES 72 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Creating a USB Backup Use the following steps to back u p y ou r da t a o n y o ur WD My C lo ud M ir ror to o r f ro m a US B device. 1. On the navigation bar , click Backups to display the Backups scr een. 2. Click USB Backups , if not already selected. 3.[...]

BACKIN G UP AND RETRIEVIN G FILES 73 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. In the USB Backup Jobs area, click the arrow to begin your backup. The progr ess of the backup displays in the USB Backup Jobs area. V iewing the Details of a USB Backup Job 1. On the USB Backups scr een, under USB Backup Jobs, select the job you’d like[...]

BACKIN G UP AND RETRIEVIN G FILES 74 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Editing a USB Backup Job 1. On the USB Backups scr een, under USB Backup Jobs, select the job you’d like to modify and click the Edit Job icon. 2. In the USB Backup ar ea, ma ke the n ecessary changes to your job and click Save . Deleting a USB Backup Job [...]

BACKIN G UP AND RETRIEVIN G FILES 75 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Cr eating a Remote Backup Use the following steps to back up your WD My Cloud Mirr or to a remote device. 1. On the navigation bar , click Backups to display the Backups scr een. 2. Click Remote Backup . 3. Click Create Remote Backup . 4. Place a check mark [...]

BACKIN G UP AND RETRIEVIN G FILES 76 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 7. Select the check box next to the share wher e you’d like to back up your data and click Next . 8. Enter the following information to create a Remote backup job and click Next : 9. Review the details of your Remote Backup job and click Finish . Job Name [...]

BACKIN G UP AND RETRIEVIN G FILES 77 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL V iewing the Details of a Remote Backup Job 1. On the Remote Backup scr een, under Remote Backup Jobs, click the Details icon next to the job you’d like to view . 2. Review the Details screen and click Close . Recovering a Remote Backup Use the following s[...]

BACKIN G UP AND RETRIEVIN G FILES 78 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Deleting a Remote Backup 1. On the Remote Backup screen, under Remote Backup Jobs, click the Delete icon next to the job you’d like to delete. 2. In response to the confirmation message, click OK . The selected Remote Backup job is now deleted and removed [...]

BACKIN G UP AND RETRIEVIN G FILES 79 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. Click Create . Y our job displays in the Inter nal Backup Queue area and will begin backing up at the indicated time. Initiating an Immediat e Inter nal Backup  On the Internal Backups screen, under Internal Backup Queue, select the job you’d like to[...]

BACKIN G UP AND RETRIEVIN G FILES 80 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Deleting an Internal Backup Job 1. On the Internal Backups screen, under Internal Backup Queue, click the Delete button. 2. In response to the confirmation message, click OK . The selected Internal Backup job is now deleted and removed fr om the Internal Bac[...]

BACKIN G UP AND RETRIEVIN G FILES 81 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 4. In the ElephantDrive field, click the toggle button to tur n on your ElephantDrive cloud backup. 5. Click Register . The Register screen displays. 6. Enter the following information and click Register :  Email address : Enter the email addr es s you’[...]

BACKIN G UP AND RETRIEVIN G FILES 82 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Enabling an Amazon S3 Cloud Backup Note: Before creating your Cloud backu p, sign up for the Amazon S3 service at http://aws.ama zon.com/s3 . Once your Amazon S3 account is set up, use th e following steps to create a cloud backup. 1. On the navigation bar ,[...]

BACKIN G UP AND RETRIEVIN G FILES 83 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 7. Click Next . 8. Enter the following information and click Next : 9. In the Local Path field, enter a path for yo ur backup on your WD My Cloud Mirr or server .  Click Browse to br owse to a location for your backup on the device. (Example V olume_1/bac[...]

BACKIN G UP AND RETRIEVIN G FILES 84 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL  Select Autoupdate Date and T ime from the dr op-down menus (Weekly or Monthly option). 11. If you don’t select Autoupdate, in the B ackup Now field, indicate whether you want to begin the backup now .  Select Ye s to begin your backup now . 12. Clic[...]

MANAGING APPS ON WD MY CL OUD MIRROR 85 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Managing Apps on WD My Cloud Mirr or About Apps Managing Apps About Apps Apps is short for Applications. Apps are little self-contained programs used to enhance the existing functions of your device or service. The WD My Cloud Mirror device pr ovides vari[...]

MANAGING APPS ON WD MY CL OUD MIRROR 86 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Adding an App Use the following steps to add an app to your WD My Cloud Mirror device: 1. On the navigation bar , click Apps to display the Apps screen. 2. Click the Add an App icon in the lower le ft side of the scr een. The first time you add an app, th[...]

MANAGING APPS ON WD MY CL OUD MIRROR 87 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Manually Adding an App If you have an app you’d like to add that is not listed on the Add an App scr een, use the following steps to manually add that a pp to your WD My Cloud Mirror device. Note: WD recommends that you fully understand the nature of an[...]

MANAGING APPS ON WD MY CL OUD MIRROR 88 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Deleting an App Use the following steps to delete an app from your WD My Cloud Mirror device. 1. On the navigation bar , click Apps to display the Apps screen. 2. Fr om the Apps list in the left pane, select the app that you’d like to delete from the de[...]

MANAGING STORAGE ON W D MY CLOUD MIRROR 89 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Managing Storage on WD My Cloud Mirr or About Storage RAID Storage Disk Status About Storage The Storage page allows you to configur e the st orage within your device and view the status and capacity of its disks. This chapter provides details on manag[...]

MANAGING STORAGE ON W D MY CLOUD MIRROR 90 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL V i ewing the Curr ent RAID Mode Use the following steps to view the RAID mode currently used on your device. 1. On the navigation bar , click Storage to display the Storage screen. 2. Click RAID , if not already selected. 3. In the RAID Pr ofile, the [...]

MANAGING STORAGE ON W D MY CLOUD MIRROR 91 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. Click Change RAID Mode at the bottom of the screen. 4. Review the W arning message and click OK . 5. Select the RAID mode you’d like to us e for your WD My Cloud Mirr or device. Options include: 6. Select the Switch to <RAID Mode> check box [...]

MANAGING STORAGE ON W D MY CLOUD MIRROR 92 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 8. Review the status of your volumes and click Next. 9. If the V olume slider displays, select the amount of space you’d like to dedicate to the selected RAID mode. The V olume slid er displays for RAID1 (default).  If you choose not to use the en[...]

MANAGING STORAGE ON W D MY CLOUD MIRROR 93 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 11. Review the summary of your selections and click Next . 12. Review the warning screen and click Finish . 13. The requested har d drive changes begin. Do not turn off your WD My Cloud Mirror device while these changes are in pr ogress. 14. When the p[...]

MANAGING STORAGE ON W D MY CLOUD MIRROR 94 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 3. Review the Auto-Rebuild field to determine whether your WD My Cloud Mirror device is currently set up for auto-r ebuild.  If Auto-Rebuild is OFF (defau lt), click the toggle button to enable Auto-Rebuild. Disk Status The Disk Status screen identi[...]

MANAGING STORAGE ON W D MY CLOUD MIRROR 95 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL V i ewing Har d Drive Information Use the following steps to view status of the disks on your WD My Cloud Mirror device. 1. On the Storage page, click Disk Status , if not already se lected. 2. Select Drive <drive #> next to the disk for which yo[...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 96 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Playing/Str eaming Videos, Photos, & Music Media Servers Media St orage Enabling DLNA and iT unes Accessing Y our Personal Cloud Using Media Players Accessing Y our Personal Cloud Using iT unes Media Servers WD My Cloud Mirror is designed to [...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 97 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Media T ypes Supported Note: Some devices may not supp ort playback of all these files. Plea se refer to your device’ s user manual to see whic h formats are supp orted. Audio files Video files Image Files 3GP AAC AC3 AIF ASF FLAC LPCM M4A M4B [...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 98 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Media T ypes Supported by iT unes Note: iT unes 10.4 or later only supports music f iles. See Knowledge Base Answer ID 8412 for additiona l inform ation on iT unes-supported versions. The iT unes Media Server supports the followin g file extensio[...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 99 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. In the DLNA Media Server ar ea, toggle the Media Streaming toggle to ON. Note: Media Streaming is OFF by default. The media server must be en abled befor e you can provide media serving for a shar e. (See “Creating a New Shar e” on page 53[...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 100 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Rescanning/Rebuildin g the DLNA Database The WD My Cloud Mirr or device automatically rescans and r ebuilds the DLNA database; however , if you suspect that your database is corrupted, use the following steps to either rescan or r ebuild your DL[...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 101 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 4. If you’d like to change the default MP3 T a g Code page, select the page fr om the drop- down menu. 5. For Auto Refresh, select the fr equency of the media refr esh for iT unes from the drop- down menu. 6. Click Save to save your settings. [...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 102 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Accessing Y our Personal Cloud Using Media Players Now that you have copied your files to one of the Shared folders, you can use a variety of media players to stream media. The following types ar e supported:  WD TV Live Media Players  Win[...]

PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC 103 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL DLNA Devices See specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on the WD My Cloud Mirror device. Go to http://www .dlna.org for a list of DLNA-certified [...]

CONFIGURING SETTINGS 104 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Configuring Settings General Network Media Utilities Notifications Firmware Update The Settings option on the navigation bar a llows the Administrator to view and customize the WD My Cloud Mirror device’ s system, network, media, utilities, notifications, and firmware[...]

CONFIGURING SETTINGS 105 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Accessing the General Scr een On the Navigation bar , click Settings . The General page displays:[...]

CONFIGURING SETTINGS 106 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Device Pr ofile 1. In the Device Pr ofile section of the General page, view or modify the following settings: 2. If you made any changes, click Save (appears next to the updated field once a change is made). Note: Throughout the W D My Cloud Mirror dashb oard, the Save [...]

CONFIGURING SETTINGS 107 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. In the Language & Clock section, view or modify the following settings : 2. Click Save for each change you make. Language From the drop-down list, select the language you’d like to display on your WD My Cloud Mirror Personal Cloud Storage web pages. The default[...]

CONFIGURING SETTINGS 108 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Cloud Access Use the following steps to turn cloud access on or off for all users (i.e., control whether computers and mobile devices can access the content on the WD My Cloud Mirror device) . Note: This act ion tur ns on clou d access fo r the entire device. T o tur n [...]

CONFIGURING SETTINGS 109 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. Click Save . 6. In the Dashboar d Cloud Access field, click the toggle button to turn on remote access to the dashboard. Note: Selecting this option allows you to perf orm administrator functions rem o t el y . 7. Review the information on the screen an d then enter [...]

CONFIGURING SETTINGS 110 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL View or change the following settings: Mac Backups This section of the General screen enables or disables Time Machine backups of Mac computers. Drive Sleep Enabling this function allows the hard drives to go in to standby mode to save power after a designa ted period o[...]

CONFIGURING SETTINGS 111 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL T o configur e backup settings: 1. In the Mac Backups area, click the toggle button to enable T ime Machine backups if not previously enabled. 2. Click the Configur e link to display the T ime Machine Settings dialog. 3. Fr om the Select a Share drop-down list, select a[...]

CONFIGURING SETTINGS 112 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Network The Network screen displays the device’ s MAC and IP addr esses and allows you to set network options such as FTP access, remote servers, and workgroups.[...]

CONFIGURING SETTINGS 113 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Network Profile The Network Profile section of the Network scr een displays network information for the WD My Cloud Mirror device. The Network Profile section displays the followi ng information: Network Service The Network Services section of the Network sc reen allows[...]

CONFIGURING SETTINGS 114 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. Review or update the following: IPv4 Network Mode By default, the ne twork mode is s et to DHCP , which means the WD My Cloud Mirr or device automatic ally gets the IP addr ess and other settings f rom your network. Select the me thod of assign ing the devic e’ s u[...]

CONFIGURING SETTINGS 115 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL FTP Access File T ransfer Protoco l enables the transfer of data f rom one computer to another through a network. FTP is d isabled by d efault. 1. T o enable FTP Access, click the toggle button to on. 2. Click Configur e . 3. On the FTP Settings screen , e n ter the fol[...]

CONFIGURING SETTINGS 116 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Network UPS An Uninterruptible Power Supply (UPS) is a de vice that works off of a battery and keeps devices that are connected to the UPS port ru nning for at least a short time if the main power source goes out. When a WD My Cloud Mirr or device is connected via USB t[...]

CONFIGURING SETTINGS 117 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. Click the Slave toggle button to ON. The Network UPS Slave mode scr een displa ys. 2. Enter the IP address of the UPS master . An “in pr ogress” screen displays and when the setting is updated, the Network screen disp lays with Network UPS Slave set to OFF . Netw[...]

CONFIGURING SETTINGS 118 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Remote Server The Remote Server section of the Networ k scr een allows you to enable your WD My Cloud Mirror device to act as a r emote server , allowing you to back up shares fr om another WD My Cloud Mirror on the local LAN or W AN. Note: T o see yo ur WD My Cloud Mir[...]

CONFIGURING SETTINGS 119 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Port Forwar ding The Port Forwarding section of the Network screen allows yo u to manage your connections to particular services by assigning default or custom port numbers. For additional information on Port Forwarding, see Knowledge Base Answer ID 1064 9 . Adding Port[...]

CONFIGURING BASIC SETTIN GS 120 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Media On the Media screen, you can enter DLNA (Digit al Living Network Alliance) media server and iT unes media player settings so that you can enjoy media in every room in your house. 1. On the Navigation bar , click the Settings icon and then click Media in the[...]

CONFIGURING BASIC SETTIN GS 121 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL System Diagnostics Run diagnostic tests if you are having pr oblems with your device. There ar e three types of diagnostic tests:  Quick T est : The quick test checks the har d driv es for major performance problems. The result of a quick test is a pass or fai[...]

CONFIGURING BASIC SETTIN GS 122 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL System Configuration The system configuration area allows you to s ave a configuration file or import an existing configuration file. This is useful if you perfor m a system r estore and want to maintain your current configurations. Saving a Configuration File Us[...]

CONFIGURING BASIC SETTIN GS 123 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Scan Disk The Scan Disk area allows you to scan your device’ s hard disks for any err ors. Scanning Y our Disk Use the following steps to run a disk scan on your WD My Cloud Mirror devi ce. 1. In the Scan Disk ar ea, select the volume you’d like to scan from [...]

CONFIGURING BASIC SETTIN GS 124 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Cr eating an ISO Image An ISO image is a file that is an exact copy of an existing file system. Use the following steps to create a n ISO image. 1. On the Navigation bar , click Settings and then click ISO Mount . 2. Click Create ISO Image . 3. In the Image Size [...]

CONFIGURING BASIC SETTIN GS 125 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 10. Click Next . Y our ISO image is created. 11. Click Finish . Cr eating an ISO Shar e Use the following steps to create an ISO sha re. 1. On the Navigation bar , click Settings and then click ISO Mount . 2. Click Create ISO Share . 3. Browse to the ISO file you[...]

CONFIGURING BASIC SETTIN GS 126 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 5. Enter a description for your ISO share and click Next . 6. Complete the following fields:  Enable Media Serving : T o enable Media server for the ISO Share, click the toggle button .  FTP Access : T o enable FTP Access for the ISO Shar e, click the toggl[...]

CONFIGURING BASIC SETTIN GS 127 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 2. Review the ISO Share details and click Close . Modifying an ISO Shar e Use the following steps to modify an ISO share. 1. On the ISO Mount scr een, select next to the ISO Sha re that you’d like to modify . 2. Make any necessary changes and click Save . Delet[...]

CONFIGURING BASIC SETTIN GS 128 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL . Notifications Email The Notification Email area allows you to set up email alerts and SMS notifications for specified users. Enabling Email Alerts 1. On the Navigation bar , click the Settings icon and click Notifications on the left pane. 2. T o enable Alert e[...]

CONFIGURING BASIC SETTIN GS 129 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. On the Navigation bar , click the Settings icon and click Notifications from the left pane. 2. T o enable SMS, click the toggle button . 3. Click Configure . 4. On the SMS Settings scr een, enter the name of your SMS provider . 5. Enter the SMS URL with the me[...]

CONFIGURING BASIC SETTIN GS 130 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Firmwar e Update The Firmware Update page allows you to set up the device to update the My Cloud Mirr or firmware automatically or to manually check for an update file. The curr ent version numb er and the date of last update of the firmware also display on this [...]

CONFIGURING BASIC SETTIN GS 131 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL A vailable Updates Y ou can check for available updates at any time in the Available Updates area. This area also displays the current version of the firmwar e and indicates when the last firmware update was made. Checking for Updates 1. In the New Firmwar e fiel[...]

Replacing a Drive 132 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Replacing a Drive Identifying a Faulty Hard Drive Replacing a Drive Rebuilding the Drive Returning a WD Drive The My Cloud Mirror device is a limited user -serviceable product that allows you to r e place the hard drives in the enclosur e. Y ou can use WD hard drives or an[...]

Replacing a Drive 133 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 2. If one of the drives is Bad or has Fail ed, select it and view deta iled information on the Hard Drive Information dialog box: Note: The drive number cor responds to the 1 o r 2 decal on the driv e. In the event a fault occurs, and you would lik e to service the device [...]

Replacing a Drive 134 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Inserting a Drive Preparing a Drive For WD replacement drives, r euse the screws and tabs attached to the faulty drive. Note: A standard phillips-head sc r ewdriver is all you need . 1. Using the parts from the faulty drive, attach a plastic tab to the top hole in the driv[...]

Replacing a Drive 135 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. Pr ess the ind ent on the top of the unit to open the door and remove the bracket that holds the drives in. 2. When looking down on the top of the unit with the fr ont panel towards you, If you ar e inserting two drives, arrange them so that the connectors at the bottom[...]

REGULATORY AND WARRANTY INFORMATION 136 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Regulatory and W arranty Information Regulatory Compliance W arranty Information (All Region s Except Australia/New Zealand) W arranty Information (Australia/New Zealand only) Regulatory Compliance Federal Communications Commission (FCC) Class B Informati[...]

REGULATORY AND WARRANTY INFORMATION 137 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL KC Notice (Republic of Kor ea only) Class B Device Please note that this device has been approved for non-business purp oses and may be used in any environment, including r esidential areas. Korean KCC certificatio n ID: MSIP-REM-WDT -D8C VCCI Statement E[...]

REGULATORY AND WARRANTY INFORMATION 138 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL shall commence on the pur chase date appearing on your purchase receipt. WD may at its discr etion make extended warranties available for pur chase. WD shall have no liability for any Produ ct returned if WD determines that the Product wa s stolen from WD[...]

REGULATORY AND WARRANTY INFORMATION 139 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL This warranty shall extend to r epaired or replaced Pr oducts for the bal ance of the appli cable period of the original warranty or ninety (90) days from the date of shipment of a r epaired or replaced Product, whichever is longer . This warranty is WD?[...]

APPENDICES 140 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Appendices Appendix A: WD My Cloud Mirr or Quick User Guide Appendix B: Joomla!® Setup Guide Appendix C: phpBB Setup Guide Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Pr ocedu res Appendix G: T echnical Specifications Append[...]

APPENDICES 141 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL The Dashboar d Home Page The WD My Cloud Mirr or Home page has an in formation bar at the top right, a navigation icon bar across the page, an instant overview of the status of the device’ s main functions and links for updating settings. Navigation Icons Icon Name Actions Home[...]

APPENDICES 142 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Viewing the Home Page The Home page is your gateway to the WD My Cloud Mirr or device. From this page you can find:  The capacity of the device  Quick status and links to download information  Links to desktop and mobile apps  Built-in apps to make your device more pr[...]

APPENDICES 143 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 1. T o see detailed information, click the arrow in the lower right to display the curr ent usage of the drive’ s capacity: 2. T o r etur n to the Home page, click Close . Quick Status Note: Displays for us ers not the administrator . The Quick Status area displays the total nu[...]

APPENDICES 144 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Apps The Apps page provides access to the various apps available for your use on the WD My Cloud Mirror device. Available apps va ry depending on what your administrator has implemented. Appendix B: Joomla! ® Setup Guide Joomla! is an award-winning content manageme nt system (CM[...]

APPENDICES 145 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 4. Select a language from the scrolling window . This is the language that will be used during Joomla! installation. 5. Click Next . 6. Review the Joomla! Pre-installation check to ensur e that all items passed and click Next . 7. Read the Joomla! license declaration and click Ne[...]

APPENDICES 146 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL  Username : Enter your MySQL account user name. - If you’re using the phpMyAdmin app, enter admin .  Password : Enter your MySQL passwor d. - If you’re using the phpMyAdmin app, enter admin .  Database Name : Enter a name for your database to be used for Joomla!. [...]

APPENDICES 147 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL  Confirm Admin Passwor d : Reenter the password you enter ed in the Admin Password field. 11. Click Install Sample Data . 12. Click Next . 13. Review the information on the screen and click Remove installation folder . 14. At the top of this page, click Site . Y our Joomla! si[...]

APPENDICES 148 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Requir ements  MySQL database Setting Up phpBB 1. Add the phpBB app to your WD My Cloud Mirr or device (see “Adding an App” on page 86 ). 2. On the App screen, click phpBB in the left pane. 3. In the Configuration URL fi eld, click the configuration UR L link. The phpBB In[...]

APPENDICES 149 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 7. On the Database configuration screen, enter the following information and click Proceed to Next Step .  Database T ype : Select MySQL if not already selected.  Database server hostname or DSN : Enter localhost .  Database server post : Leave this field blank.  Data[...]

APPENDICES 150 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL  Contact e-mail address : Enter the email addr ess of the ind ividual administering the board.  Confirm contact e-mail : Reenter the email address you enter ed in the Contact e- mail address field. 10. Review the Administrator details screen to ensur e that the administrato[...]

APPENDICES 151 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 12. Review the information on the screen and click Proceed to next step . Note: Keep the default settings on th is screen for now . If you fin d that you ne ed to update this in formation in t he future, you can do so on the Administration Contr ol Pane l after phpBB is installed[...]

APPENDICES 152 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Appendix D: Supported RAID Modes The chart below identifies those modes that are supported for RAID storage. Appendix E: RAID Migrations The chart below identifies the RAID migration path allowed on your WD My Cloud Mirr or device. Appendix F: Safe Mode Firmwar e Update Procedur [...]

APPENDICES 153 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL 2. T ype device IP address in a br ow ser window . The Safe Mode UI appears. 3. Browse to the location wher e you saved the downloaded firmware. 4. Click Apply to load the firmware. 5. On the dialog box, click OK . The device r eboots. 6. Once your reboot is completed, ensur e th[...]

APPENDICES 154 WD MY CLOUD MIRROR PERSONAL CLOUD S TORAGE USER MANUAL Power supply AC input voltage (AC adapter) AC input fr equency DC output Input voltage: 100V to 240V AC Input frequency: 50 to 60 Hz Output voltag e: 12 VDC, 3A Power supply: 36W Te m p e r a t u r e Operating temper ature : 5°C to 35°C (41°F to 95 °F) Non-operating temper at[...]

INDEX 155 WD MY CLOUD PERSONAL CLOUD STORAGE USER MANUAL Index A about apps 83 backups 69 disk status 92 DLNA 101 internal backups 76 media servers 94 shares 49 WD Media Players 100 WD My Cloud 26 WD Photos 24 accessing general settings 103 online support ii personal clou d using media players 100 personal cloud with iTunes 101 WD My Cloud Desktop [...]

INDEX 156 WD MY CLOUD PERSONAL CLOUD STORAGE USER MANUAL Diagnostics Panel 60 disabling DLNA 96 iTunes 98 Disk Status about 92 dismissing a system alert 66 DLNA about 101 devices 101 disabling 96 enabling 96 rebuilding the databas e 98 rescanning the database 98 viewing media server information 97 drive replacement 130 Dynamic DNS 114 E editing gro[...]

INDEX 157 WD MY CLOUD PERSONAL CLOUD STORAGE USER MANUAL about 76 creating 76 deleting 78 initiating 77 modifying 77 viewing 77 IPv4 Network Mode 112 ISO Shares creating 123 deleting 125 modifying 125 viewing 124 iTunes accessing personal cloud with 101 disabling 98 enabling 98 overview 94 , 96 refreshing 99 streaming media 101 J Joomla setup guide[...]

INDEX 158 WD MY CLOUD PERSONAL CLOUD STORAGE USER MANUAL P Package contents 4 password updating 45 phpBB Setup Guide 145 Port Forwarding 117 adding 117 deleting 117 modifying 117 Power Recovery 108 Power Sche dule 108 Precautions 9 Pre-installati on requirements 6 product obtaining service 135 product components 6 product registration ii public fol[...]

INDEX 159 WD MY CLOUD PERSONAL CLOUD STORAGE USER MANUAL icons 65 System Configuration about 120 System Diagnostics about 60 , 119 system health 60 system report 67 sending to Customer Support 67 System Restore about 119 U updates making on the Home Page 59 updating apps 86 UPS 114 USB backups creating 70 deleting 72 editing 72 managing 69 viewing [...]

INDEX 160 WD MY CLOUD PERSONAL CLOUD STORAGE USER MANUAL WD My Cloud Mirror Home page (end us - er) 140 WD Photos about 24 installing 24 WD service and support ii WD Technical Support contacting ii WD’s Online Learning Center 11 Web Access Timeout 108 Web browser compatibility 6 WebDAV Service 113 Windows mapping a public folder 21 Windows Vista/[...]

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