Whirlpool 11-0086-11 manual

4720 N. Lamb Blvd. Las Vegas, Nevada 89115 www . artesianspas .com Pl a tin u m Elit e Cl a ss O wn e r’ s Ma n u a l 11-0086-11[...]

PLA TINUM ELITE CLASS WWW .ARTESIANSP AS.COM Part # 1 1-0086-1 1[...]

PIPER GLEN This manual covers the following spas PELICAN BA Y QUAIL RIDGE DOVE CANYON[...]

T ABLE OF CONTENTS Congratulations .............................................................. Safety Warnings .............................................................. Line Drawing Key ........................................................... Spa Conguration and W ater Capacities ..................... Electrical Requirements and Insta[...]

T ABLE OF CONTENTS cont... . Maintaining Y our Spa ............................................... Draining Y our Spa............................................ Pillow Care...................................................... Jet Care........................................................... Removing, Installing, and Cleaning Filters...... Winte[...]

1 Before you do anything else, make sure you visit our website at www .artesianspas.com and register your new Artesian spa. C o n g r a t u l a t i o n s . . . C on gr at ul a t io ns o n th e pu rc ha se o f yo ur n ew P la ti nu m E li te s pa b y Ar t es ia n. W e k no w yo u wi ll en jo y y ou r sp a. Al th ou g h s pa s ar e r el ax in g an d [...]

For your future reference and convenience, please record the Se- rial and Model number along with the installation date in the spaces provided below . STORE THIS MANUAL WHERE YOU CAN EAS- IL Y FIND IT WHEN NEEDED. The serial and model numbers are mounted on the base of the equipment enclosure area, as shown below . Spa Serial Number________________[...]

3 PLEASE T AKE THE TIME TO READ ALL OF THESE W ARNINGS AND CAUTIONS PRIOR TO USING YOUR SP A PLEASE, be a responsible spa owner . When installing and using this spa, always adhere to basic safety precautions. Be sure to list emergency telephone numbers at the telephone nearest the spa, including physician, hospital, ambulance, police, and the re[...]

SAFETY W ARNINGS cont.. . 8. W ARNING - T o reduce the risk of injury: a) The water in a spa should never exceed 40ºC (104ºF). W ater tempera- tures between 38ºC (100ºF) and 40ºC are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes. b) Since excessive water tem[...]

6. Do not service this product yourself as opening or removing covers may expose you to dangerous voltage or other risk of injury . Refer all ser- vicing to qualied service personnel. KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND READIL Y ACCESSIBLE LOCA TION!! 5 LINE DRA WING KEY Name of Component Symbol for Component Line Drawings may not[...]

SP A CONFIGURA TION AND W A TER CAP ACITY PELICAN BA Y 6 V olume 550 gal 2082 l Weight (dry/lled) 1 170/5755 lbs 531/2610 kg Dimensions 108x92x37in 274x234x94 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone CD CD Cartridge Filter 2 2 Disposable Filter 1 1 6” W aterfall 2 2[...]

7 SP A CONFIGURA TION AND W A TER CAP ACITY PIPER GLEN V olume 505 gal 1514 l Weight (dry/lled) 1 120/5330 lbs 508/2418 kg Dimensions 92x92x37in 234x234x94 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone in.Zone, CD in.Zone, CD Cartridge Filter 2 2 Disposable Filter 1 1 6” W aterfall[...]

SP A CONFIGURA TION AND W A TER CAP ACITY QUAIL RIDGE 8 V olume 345 gal 1 174 l Weight (dry/lled) 900/3776 lbs 408/1713 kg Dimensions 92x79x34in 234x196x86 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone CD CD Cartridge Filter 2 2 Disposable Filter 1 1 6” W aterfall 2 2[...]

9 SP A CONFIGURA TION AND W A TER CAP ACITY DOVE CANYON V olume 475 gal 1514 l Weight (dry/lled) 1050/5010 lbs 476/2272 kg Dimensions 92x92x37in 234x234x94 cm Control in.XM in.XM Heater 4kW in.THERM 3.6kW in.THERM Circulation System Laing Hi-Flo Laing Hi-Flo Ozone CD CD Cartridge Filter 2 2 Disposable Filter 1 1 6” W aterfall 2 2[...]

ELECTRICAL REQUIREMENTS AND INST ALLA TION The following information is provided for hooking up electrical supply to your new spa. A qualied, licensed, electrician must perform this work. Failure to follow these instructions will terminate all warranty coverage and can cause serious injury or death. Y our 60 Hz Artesian spa is preset at the fact[...]

1 1 1) The black and red wires from the main electrical box* must be con- nected to the input lugs in the GFCI. 2) The white wire from the main electrical box* must be connected to the dedicated neutral bar inside the GFCI box. 3) The green or copper wire from the main electrical box* must be con- nected to a separate dedicated ground bar inside th[...]

W ar ni ng ! " F or u ni ts f or u se i n ot he r t ha n s in g le -f am i ly dw el li n gs , a c le a rl y la b el ed em er ge nc y sw it ch s ha ll b e pr ov i de d as pa rt o f t h e in st a ll at io n . Th e sw it ch sh al l be r ea di ly a cc es si bl e to th e oc c up an ts an d s ha ll be i ns t al l ed a t l ea st 5 fe et ( 1. 52 m ) a[...]

E l e c t r ic a l w i r i ng 5 0 H z 13 W ar ni ng ! Th is p ro duc t m us t al way s be c onn ec te d to a ci rc uit p ro te cte d by a re sid ua l- cu rre nt de vi ce ( RCD ) h av in g a r at ed o per at in g res id ua l- cur re nt n ot ex ce ed ing 30 m A. Pr op er w iri ng of t he el ec tr ic al se rv ic e b ox , RC D a nd in .x m. ce te rm in[...]

E le c t r i ca l w i ri n g 5 0 H z Ca se 1 T h e in st al la ti on o f el e c tr ic al c i rc ui t ju mp er s is n ee d e d i n c er ta in i np ut s up ply co n gu ra tio ns . U s e un cu t ju mp er a s su p p li ed i n t he c as e of a n in pu t su pp ly w i ri ng , si ng le -p ha se 1 x 2 30 V A C ( 32 A m ax ). Ca se 2 I n t he c as e of a [...]

An I EC c ert ie d bu sh ing t ha t wil l ma in tai n th e IPX 5 ra ti ng mu st b e u sed . The p ow er co rd m us t b e i n ac co rda nc e wi th th e na tio na l el ect ri ca l cod e of t he cou nt ry i n w hi ch th e in .x m.c e i s to b e i ns ta ll ed. *D ua l- ph ase sy st em : tw o el ec tri ca l ph ase s ou t of a th re e-p has e po we r [...]

SP A ST ART -UP Please read each step of the Start-up section prior to doing the step. SELECTING A LOCA TION In preparation for installing your new Artesian spa, you should en- sure that your chosen location meets some minimum guidelines: 1) Place your spa on a surface that is large enough for the entire spa to t. Consider the space needed to ea[...]

8). If the spa is placed on the ground, even for a short period of time, it must be supported by stones that are at least 2 inches thick and 12 inch- es square. A solid foundation is recommended as soon as possible. INSPECTION Y ou will want to inspect your spa, prior to lling it up with water . Look for and remove any debris in the spa tub and [...]

SP A ST ART -UP cont... FILLING THE SP A WITH W A TER cont... 4) Fill the tub from the circulation pump line until water level is above the foot-well. Note: This will purge all the air out of the circulation pump. An air lock can cause damage to the circulation pump and is not covered under warranty . 5) Once the water level is lled over the foo[...]

TURNING THE POWER ON T urn the power to the spa on at the main circuit breaker . V erify that your spa has no error codes. (See page 47) V erify that there is good water circulation in the spa. The pumps will come on in cycles, for 1 minute each cycle. VERIFYING W A TER CIRCULA TION 1) Open all the jets. 2) Press the Pump 1 key to turn the pumps on[...]

SP A ST ART -UP cont... TESTING THE GFCI BREAKER cont... NOTE: When power is turned on, your spa is automatically pro - grammed to start circulating water through the circulation pump. Each pump and/or blower will come on consecutively for approxi - mately 1 minute to automatically purge the system. Adjust your temperature by pressing the up button[...]

21 IN.XM Controller Diagram[...]

22 Light Icon Set Point Icon Service Icon Economy Mode Icon Heating Icon Program Icon Filtering Icon Progress bar icon T ime, temperature & message digits Pump Icons AM/FM (F /C ) Smart Winter Mode Icon Icon Introduction Icon Description Light icon: The “Light” icon lights up when the light is on. Filter Cycle icon: The “Filter cycle” i[...]

23 Key / Function ST ANDBY KEY Standby Mode: When this feature is activated, it allows all pumps to stop at the same time by a simple click of a button! Use the On/Off key to pause all pumps. Progress bar will display the remaining time before the system automatically exits Standby Mode (user can also exit Standby Mode at any time by pressing again[...]

24 Key / Function LIGHT KEY - Press Light key to turn light on at high intensity . Press a second time to turn light off. A built-in timer automatically turns pump of f after 20 minutes, unless pump has been manually deactivated rst. + / - KEYS - Use (+) or (-) key to set desired water temperature. The temperature set- ting will be displayed for[...]

25 In or de r to wa rn th e us er , th e sp a li gh t w il l a sh fo r a f ew s ec ond s bef ore th e ex it of St an db y mo de an d res tar t the p um ps . Th e "S tb y" m es sag e is al so di sp la ye d du ri ng St an db y mod e. *P um p w il l s ta y t ur ne d o n i f t he re is a re qu es t for mo re h ea t.. S t a n d b y k e y St[...]

26 L i g h t k e y Pr es s L ig ht Key to t urn lig ht o n at hi gh in te ns it y . Pr es s a sec ond t im e to tu rn l igh t of f. A bu il t- in tim er a uto mat ic al ly tu rn s l igh t o f f af te r 2 h ou rs, un le ss it ha s be en ma nu all y de ac ti va ted r st , P u m p 4 k e y Pr es s Pu mp 4 ke y to tu rn P um p 4 on at h ig h sp ee d.[...]

27 P ro gr am k e y Us e P ro gr am ke y t o dis pl ay t im e or en ter Pr og ra mm ing me nu b y pr es si ng an d ho ld in g k ey . I n P rog ra mm in g mo de, th e fo ll ow in g p ar ame te rs c an be s et : ti me ,  lt er cy cl e' s s ta rt ti me , du ra ti on an d fr eq uen cy , al so , Eco nom y mo de' s st art t ime a s we ll as [...]

28 S et ti ng E c o no my m o d e Th e Eco no my m od e al low s you to lo we r th e te mpe ra tu re s et po in t of t he sp a b y 20 °F (1 1 °C) dur ing a ce rta in pe ri od of th e da y . Pr es s Ok ke y a f ou rt h t im e. Us e ( +) ke y to en ab le th e e co nom y m od e, th e di sp lay wi ll s ho w E P 1. Us e (- ) ke y t o d is ab le ec on [...]

29 S et ti ng t e m pe ra tu r e u ni t W at er te mp er at ur e c an be di sp lay ed i n ei th er Fa hr en he it (˚ F) or Cel siu s (˚C ). Pr es s Ok ke y a s ev en th ti me . Th e di sp lay wi ll s ho w e it he r ˚F o r ˚C . Us e (+ ) or (-) k ey t o c ha ng e set ti ng . P re s s Ok ke y a la s t ti me to go ba ck t o n or m al m od e . C oo[...]

30 MAINT AINING YOUR SP A DRAINING YOUR SP A Y our spa needs to be drained, cleaned, waxed, and relled about every six months. More frequent water changes may be necessary if bather load is heavy . A hose bib has been provided below the left side of your front access panel, to assist you in draining your spa. 1) T urn off the power to your spa. [...]

31 JET CARE We recommend that you clean your jets when you drain your spa. However , if you do need to clean your jets in between this can be accomplished with a full spa. 1) T o remove the jet inserts turn the jet counterclockwise to the off position until it stops. Continue to turn the jet past the stop point to loosen it from the spa. The insert[...]

32 MAINT AINING YOUR SP A cont... REMOVING, INST ALLING AND CLEANING FIL TERS These are the steps needed to successfully replace your lters Y ou should replace your disposable spa lters and clean your nondispos - able lters every four months. 1) Turn off all power to your spa and re- move the lter lid by lifting it out towards you. 2) T[...]

WINTERIZING YOUR SP A It is not recommended that you drain your spa completely during freez- ing conditions. We recommend that you leave your spa full of water with the power on to keep the tub from freezing. If you decide to drain your spa during freezing conditions, contact your dealer for help. Contact your Artesian dealer before relling a dr[...]

34 MAINT AINING YOUR SP A cont... SP A CABINET CARE Y our spa comes standard with a PermaWood, or faux wood, cabinet. This cabinet requires no maintenance. Y ou may wish to clean the cabi- net with mild soap and water from time to time. If you elected to pur - chase your spa with a wood cabinet, this cabinet is stained and sealed with an oil based [...]

you with the proper cleaning solution for your spa. After cleaning, make sure all residues are removed prior to lling the spa. This will help pre - vent sudsing and improper chemical balance. COVER CARE Cleaning of your spa cover is an important part of routine maintenance. Dirt acts as an abrasive to the vinyl topcoat, and can also cause wear t[...]

36 MAINT AINING YOUR SP A cont... CHEMICAL TREA TMENT OF W A TER W ater from your tap is ne for showers, bathing and drinking. However , in a contained recirculating system such as in a spa, water must be treated with chemicals. The main purpose of chemical treatment is to keep the water sanitary and to maintain a specic balance of the water [...]

37 W A TER CHEMISTR Y CAUTION : The chemicals used to maintain the pH balance of the water and to sanitize the water can be dangerous. Always follow these basic guidelines when handling the chemicals: 1. Always read and follow the directions on the label, unless directed otherwise. 2. Never mix different chemicals. 3. Do not exceed the recommended [...]

38 W A TER CHEMISTR Y cont... W A TER TREA TMENT GLOSSAR Y cont... The ef fects of low PH can be rapid sanitizer loss, eye and skin irritation, expedited corrosion of metals, as well as staining throughout the spa. High PH can result in cloudy water , low sanitizer efciency , as well as eye and skin irritation. 3 - Parts per Million (PPM): The t[...]

39 9 - Organic Matter: These are carbon-derived substances typically generated by living organisms. In a spa, they are most frequently intro- duced into the water by bathers. Enzyme products such as Spa Perfect by Natural Chemistry are most effective at eliminating organic matter from your body of water . 10 - Microorganisms: This term refers to ti[...]

40 W A TER TREA TMENT GLOSSAR Y cont... 17 - Chloramines: Irritating, odorous forms of combined chlorine, formed by the reaction of chlorine with nitrogen containing waste prod- ucts. Chloramines are ineffective as a pool or spa sanitizer . High lev- els of chloramines can cause the problems of “Red Eyes” or “Stinging Eyes.” Usually require[...]

41 of erosion and do not require electrical components. Most include some type of replaceable cartridge, that contains the copper , silver or zinc materials. 24 - Biguanide: The generic name for a non-chlorine, non-bromine, sanitizer that utilizes the polymer PHMB (polyhexamethylene bigu- anide). It is used to totally eliminate the use of chlorine [...]

42 SP A CHEMICALS GLOSSAR Y 1 - Alkalinity Up: The total alkalinity of your spa water should be be- tween 80-140 PPM. A proper alkalinity will help buffer your spa water against sudden changes in pH. Every 2.5 tablespoons of Alkalinity Up will raise your alkalinity by 10 PPM in a spa holding 500 gallons of wa- ter . 2 - Bromine T ablets: These slow[...]

43 7 - pH Up: The effects of low pH can be rapid sanitizer loss, eye and skin irritation, expedited corrosion of metals, as well as staining through- out the spa. pH up can be purchased from your dealer in either liquid or solid granular form. Please see your dealer for recommended dosage. 8 - Metal Protect or Remover: Also called stain and scale d[...]

44 TROUBLESHOOTING Auto-diagnostic module with multiple detection levels, in.scan continu- ously reads current at input to monitor breaker status. It also identies corrective actions by displaying error codes on the box display . All errors will be displayed on the keypad and on the in.xm display , which ever is the easiest to read when troubles[...]

45 TROUBLESHOOTING cont... A hardware error was detected in in.xm. • Restart the spa pack and start and stop all pumps and blower . • If error reappears, contact local dealer to schedule a service call. User tried to set input current rating lower than the sum of current for all pumps. • Increase in.xm current rating (and breaker) or reduce p[...]

46 TROUBLESHOOTING cont... In.xm internal temperature’ s too high (overheat). • Remove spa skirt and let system cool down. • A system reset may be required to clear error . OH and blinking temperature higher than 122º F on the keypad display In.xm detects water temperature higher than 1 12º F (overheat). • Remove spa skirt and let system [...]

47 TROUBLESHOOTING cont... This code is displayed when a “no ow” condition is detected by in.therm. Important: System will make three continuous ow checks during 9 minutes before displaying this error . • Make sure water valves are open and water level is high enough. • Check and clean lters. • Make sure there are no air locks (o[...]

48 TROUBLESHOOTING cont... High Limit hardware circuit tripped. • Add cold water in spa and let heater cool down. • Reset spa pack using current breaker . System hasn’t detected any current change when turning on or off Pump 1. • Make sure Pump 1 is connected properly . • Manually change output status (on/off) of Pump 1 and cycle through [...]

49 System hasn’t detected any current change when turning on or off circulation pump. • Make sure circulation pump is connected properly . • Manually change output status (on/off) of circulation pump. • Reset spa pack. • If error does not clear , call your local dealer and schedule a service call. System hasn’t detected any current chan[...]

50 TROUBLESHOOTING cont... System hasn’t detected any current change when turning on or off ber box. • Make sure ber box is connected properly . • Manually change the output status (on/off) of ber box and cycle through all possible speeds. • Reset spa pack. • If error does not clear , call your local dealer and schedule a service[...]

51 Artesian Spa Platinum Elite Class W arranty This section is a description of your warranty . Here you will nd de - scriptions of what is covered under your PLA TINUM ELITE Class Spa warranty and what can void your warranty . PLEASE READ THE W AR- RANTY THOROUGHL Y . For warranty outside USA and Canada, please refer to your countries Artesian [...]

OWNERSHIP . COMMERCIAL APPLICA TIONS ARE EXCLUDED FROM THIS AND ALL W ARRANTIES. The spa must be set on a level solid surface that is sufcient to support the entire length and width of the spa. Standard building practices must be followed. Damage caused by failure to have a leveled and supported foundation under the spa is not covered under warr[...]

53 W ARRANTY cont ... Five Y ear Plumbing Warranty The plumbing is described as all piping, jet bodies, valve bodies and air controls. The manufacturer warrants all plumbing for a period of ve years from the date of delivery . THIS W ARRANTY IS GIVEN ONL Y TO THE ORIGINAL OWNER, AND TERMINA TES UPON TRANSFER OF OWNER- SHIP . COMMERCIAL APPLICA T[...]

54 Other Items Not Covered In This Warranty Some items are not covered in this warranty . These items either have a different warranty , or are warranted through the manufacturer of that item. Stereo and Stereo Components The stereo and stereo components, including speakers, sub woofer , power supply , wire harness, and remote control are covered f[...]

55 W ARRANTY cont... Limitations This warranty is void if this Artesian Spa has been subjected to altera- tion, misuse, or repairs have been performed by anyone other than an authorized agent of May Manufacturing LLC. Misuse or abuse is dened as: use of the spa in a nonresidential application, water temperature outside the range of 32º F to 1 1[...]

56 Draining and lling the Spa Acts of Nature T ravel Charges Cabinet Screws Incorrect Wiring Shipping Charges Any alteration of the spa that has not been pre-authorized by the manufacturer will void all warranties. If the maunfacturer approves an alteration, verify that this alteration is covered under warranty . Dam- age caused by moving a spa [...]

INTERIOR SP A DIAGRAM 57[...]

1) Spa Pack 2) Heater 3) Therapy Pump 3) 24-hr Circulation pump 58[...]

ARTESIAN SP AS Attn: Customer Care Department 4720 N. Lamb Blvd. Las V egas, NV 891 15 __________________________ __________________________ __________________________ Please do not send products or other correspondence to the address below . Place Stamp Here[...]

Mr Ms. Name__________________________________________________________________________________ Address________________________________________________________________________________ City_____________________________________________ State _____________________ Zip__________ Phone Number________________________________________________________________[...]

4720 N. Lamb Blvd. Las Vegas, Nevada 89115 www . artesianspas .com Pl a tin u m Elit e Cl a ss O wn e r’ s Ma n u a l 11-0086-11[...]