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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Whirlpool KFIS27CXBL, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Whirlpool KFIS27CXBL. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Whirlpool KFIS27CXBL should contain:
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Whirlpool KFIS27CXBL alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Whirlpool KFIS27CXBL, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Whirlpool service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Whirlpool KFIS27CXBL.
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Table of contents for the manual
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Page 1
Prepared by: WHIRLPOOL CONSUMER CARE Home Appliances P ART NO. W10323216 UD-38 KFIS27CXBL KFIS27CXMS KFIS27CXMS KFIL27CXMS Kitc hen Aid 27' F rench Door R efriger a tor s Models: March 2010[...]
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Page 2
- ii - FOR W ARD The following service update information is provided to make you more knowledgeable about Whirlpool, Roper , KitchenAid, Maytag, Jenn-Air , and Amana major appliances. Service update information is designed for the experienced service specialist. It keeps you advised of the most recent improvements and product changes, and allows y[...]
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Page 3
- iii - Whirlpool Corporation, Benton Harbor , MI 49022 T ABLE OF CONTENTS KITCHENAID 27’ FD AKA TEMPEST ............................................................................ Page 1 Model Number Description ...................................................................................... Page 1 Dimensions .............................[...]
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Page 4
1 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . KITCHENAID 27’ FRENCH DOOR REFRIGERA T OR WITH ICE AND W A TER IN THE DOOR - TEMPEST II Model Number Description* KFIS27CXBL 27’ FRENCH DOOR INW KFIS27CXMS 27’ FRENCH DOOR INW KFIS27CXWH 27’ FRENCH DOOR INW KFIL27CXMS 2[...]
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Page 5
2 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Dimensions Product Design Overview Dimensions (Inches) Capacity 26.630 Depth 35 1/4 Height 70 1/8 Width 35 5/8 Depth Closed Excluding Handles 32 7/8 Depth Closed Including Handles 35 1/4 Depth Excluding Doors 29 1/16 Depth With[...]
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Page 6
3 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Removing Ice Maker Assembly Insert a straight blade screwdriver in the slots on the bottom of the fascia and twist the blade to release. Pull out the bottom of the fascia and roll up to release the hooks on the top of the fasci[...]
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Page 7
4 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Wiring Harness Routing Change The elimination of the harness grommet and gasket reduces the opportunity of air leakage into the refrigerator compartment. This feature will carry over into all 27’ FD refrigerators beginning Ma[...]
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Page 8
5 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Installing Ice Maker Assembly Rest the ice maker on the top shelf. Connect wire harnesses. T ilt the ice maker assembly and insert the lip on the right hand side of the assembly into the channel on the cover . After positioning[...]
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Page 9
6 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Installing Fascia Insert hooks in top of fascia into slots in top of cabinet and roll bottom of fascia in and up. Make sure light shield is held in position by the fascia. Snap the fascia into place.[...]
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Page 10
7 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Back Of Unit Power Supply and Control Board Machine Compartment View of the back of the unit – no changes to the old T empest design. Refer to Job Aid R-109 more infomation. W ARNING Electrical Shock Hazard Disconnect power b[...]
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Page 11
8 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . KitchenAid T empest User Interface Programming - Power Up Figure 1 – When the refrigerator is rst powered up, the KitchenAid logo is displayed. Figure 2 – If the refrigerator has been powered up previously and was discon[...]
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Page 12
9 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Options New Use and Care Option Figure 5 – Home Screen: Photos, Measurements, Substitutions, Options, Displays T ime and T emperature, Ice, Light, and W ater . Figure 6 – Select Options. Figure 7 – Options Screen Lock , M[...]
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Page 13
10 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . New Substitutions Option Figure 13 – Page 4 of 4 – Door adjustment shown Figure 14 – Select Back to return to Option or Home page Provides substitutions for common ingredients used in recipes. Recommends ingredients that[...]
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Page 14
11 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . New Photo Display Feature Provides measurement equivalents for common liquids, solids, butter and miscellaneous items. The refrigerator comes from the factory with the display screen preloaded with photos provided by the manuf[...]
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Page 15
12 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Uploading Photos A USB port is located under the display screen in the dispenser area. Important: A USB memory device is not provided with the refrigerator . Some USB memory devices are not readable. u The USB port supports on[...]
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Page 16
13 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Uploading Photos (continued) Upload Progress Screen Figure 32 – Album is empty – (All photos have been deleted) upload photos. Figure 32A – If “No Photos Identied” message is displayed, make sure: u Images are JPE[...]
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Page 17
14 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Upload Interruptions Placeholders Upload process will be interrupted: u If any of the following are pressed: ll buttons, dispenser paddles or cancel. u If a Door Alarm or Power Outage occurs during uploading. u If the USB m[...]
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Page 18
15 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Upload Progress Screens Selecting Specic Photos to Upload The control panel will display all JPEG photos found on the USB memory device. T ouch the photos you wish to select. The selected photos will be highlighted. NOTE: A[...]
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Page 19
16 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Upload Page Uploading Page Progress Screen An entire page of photos (6 photos) can be uploaded by touching the Upload Page pad.[...]
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Page 20
17 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . Deleting Photos Delete Photos From Memory Photos can be removed from the memory once uploaded. 1. Select the image you wish to delete by touching it. The selected photo will be highlighted. 2. Press the Delete Selected pad to [...]
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Page 21
18 *Always refer to Service Sheet and Use and Care Manual for information specic to the refrigerator you are servicing . 1. From the Home Screen, touch photos, photos previously uploaded will be displayed. 2. T ouch Slideshow , all uploaded photos will appear in the Slideshow . Note: After 1 hour of running time, the display screen will automati[...]
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Page 22
Ice Maker Compartment Average T emperature ±5°F 70° 90° 1 10° 15 15 15 W ARNING FOR SER VICE TECHNICIAN’S USE ONL Y Kw/24 hr ±0.4 70° 90° 1 10° 1.2 1.7 3.0 Percent Run T ime ±10 70° 90° 1 10° 70 80 90 Cycles/24 hr ±10 70° 90° 1 10° 14 14 10 Refrigerator Center Compartment Average Food T emperature ±4°F 70° 90° 1 10° 38 38 38[...]
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Page 23
Component Specifications Component Compressor Electric damper control Thermistor Condenser motor Evaporator fan motor Thermostat (Defrost) Evaporator heater Control board Dual Water V alve Smart V alve (Isolation) Ice Box Fan Light switch Specifications all part s 1 15V AC/60HZ unless noted BTUH..................................................... [...]
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Page 24
Service Diagnostics Mode: 1. Activate the keypad by touching the screen. 2. Press and hold the Home b utton. While holding Home b utton press and hold the T emperature b utton. NOTE : If the T emp b utton beeps, you must start procedure over . 3. Release the Home b utton and the T emp b utton simultaneously . 4. On the service menu press service di[...]
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Page 25
13. W ater Filter Usage Rating S tatus 199 14. W ater Filter Time Usage S tatus d ays since reset 15. W ater Filter Time Rating S tatus add days after 182 16. W ater Dispense Fill T est Place cup under spigot press pad to initiate test . 17. W ater Dispenser Fill T est S tatus V alve OFF / ON 18. Ice Maker Fill T est Make sure i ce Maker mold is em[...]
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Page 26
2 3[...]
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Page 27
TRAINING EV ALUA TION Please use this page as a reminder to provide us with feedback on today’ s meeting. Complete the online evaluation form, located on the Service Matters website @: www .servicematters.com Instructor ’ s Name: T oday’ s T raining Date:[...]