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White Rodgers SuperStat Pro Programmable Thermostat manual

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Table of contents for the manual

  • Page 1

    SuperStat ® Pro Programmable Thermostat User Guide[...]

  • Page 2

    Copyright April 2008 Data, drawin gs, and othe r material contained herei n are propriet ary to Com verge, Inc., and m ay not be rep roduced or duplicated in any form without the prior permission of Comverge, Inc. SuperStat is a registered tra demark of C omverge, I nc. Thermostat manufactured in pa rtner ship wit h Whi t e -R o dg e r s.[...]

  • Page 3

    SuperStat Pro User Guide 1 Contents Getting Started with Your Thermos tat ............................................................... 3 Overview ...................................................................................................................... 3 Thermostat Buttons .............................................................[...]

  • Page 4

    2 SuperStat Pro User Guide Displaying Energy Price and Usage Infor mation ............................................. 29 Energy Price, Estimated Bill, and Energy Usage Information ...................................... 29 Viewing Energy Price, Estimated Bill, and Energy Usage Information ........................ 30 Viewing Energy Price, Estimated[...]

  • Page 5

    SuperStat Pro User Guide 3 Getting Started with Your Thermostat Overview Your SuperStat ® Pro thermostat consists of two main parts: the cover and the keypad door (low er portion of thermostat front as shown below). You open the cover to access th e buttons to operate and program the thermostat. Open the keypad door: • Flip the keypad door down [...]

  • Page 6

    4 SuperStat Pro User Guide HOLD Holds system at current temperature setting until you release by pressing RUN. INFO Displays energy price, estimated bill, and energy usage information. Thermostat Buttons RUN • Cancels holds and returns system to programmed settings. • Exits programming and saves all settings. DAY/PERIOD Toggles between day of w[...]

  • Page 7

    SuperStat Pro User Guide 5 SYSTEM Selects the mode in which you want th e system to operate: cooling, heating, auto-changeover, emergency heat (applies to he at pumps only), o r OFF. PRGM Allows you to program your thermostat FAN Controls your syst em’s indoor fan. For energy efficiency, this is normally set to AUTO but can be set to ON. DEVICE/M[...]

  • Page 8

    6 SuperStat Pro User Guide Thermostat Display Day of the week Indicates the current day of the week. HOLD Indicates a system temperature hold: • Flashing HOLD – tem porary hold. • Solid HOLD – permanent hold. Current Temperature Displays the current room temperature. System indicator Indicates the current system status: • COOL – Air con[...]

  • Page 9

    SuperStat Pro User Guide 7 Selecting Heating or Cooling Use the SYSTEM button to select your thermostat system mode. The possible system modes are: • Heating – Displays on the thermostat as HEAT. • Cooling – Displays on the thermostat as COOL. • Auto-changeover (see below) – Both HEAT and COOL icons are on. • Emergency heat – Displa[...]

  • Page 10

    8 SuperStat Pro User Guide Selecting Heating or Cooling Quick Guide Description Thermostat Display Press one or more times to select the desired mode. Press the SYSTEM button one or more times to select the desired mode. • When heating is selected, HEAT is displayed. • When cooling is selected, COOL is displayed. • When auto-changeover mode i[...]

  • Page 11

    SuperStat Pro User Guide 9 Setting the Current Day and Time Typically the current day and time on your thermostat will be set automatically by the system. In case the sy stem does not set the day and time, you may need to set it yourself manually. Quick Guide Step Description Thermostat Display Press twice. 1 Press the TIME/SET button twice. The di[...]

  • Page 12

    10 SuperStat Pro User Guide Setting the Current Day and Time Quick Guide Step Description Thermostat Display Press again. 3 Press the TIME/SET button again. The display shows minutes flashing. Minutes will flash: Press to select the minute. 4 Press and hold the up arrow or down arrow button until you reach the correct minutes.[...]

  • Page 13

    SuperStat Pro User Guide 11 Setting the Current Day and Time Quick Guide Step Description Thermostat Display Press once. 5 Press the DAY/PERIOD button. The display shows the day of week flashing. Day of week will flash: Press to select the day of week. 6 Press and hold the up arrow or down arrow button until you reach the current day of the week. P[...]

  • Page 14

    12 SuperStat Pro User Guide Replacing the Batteries in Your Thermostat If BATT appears on your thermostat display, the batteries are low an d need to be replaced. Batteries are not required to keep your programming or menu data . However, with batteries installed, your thermostat will maintain the time and continuously displ ay the temperature duri[...]

  • Page 15

    SuperStat Pro User Guide 13 Replacing the Batteries in Your Thermostat Quick Guide Step Description Thermostat Display Press until OFF is displayed. 1 Turn the system off by pressing the SYSTEM button one or more times until OFF is displayed in the area where the time is normally displayed. Remove cover. 2 Gently pull the cover straight off the bas[...]

  • Page 16

    14 SuperStat Pro User Guide Resetting the FLTR Display If FLTR appears in your thermostat display, this is a reminder that you need to change or clean the filter in your heating and cooling system. After you change or clean the filter, you can reset the display so FLTR no longer appears. Quick Guide Description Thermostat Display Press both buttons[...]

  • Page 17

    SuperStat Pro User Guide 15 Programming Your Thermostat This chapter explains how to program your thermostat , includi ng programming heating and cooling, and se tting and clearing holds. Your thermostat offers the following options for flexi ble programming: • Separate programs for heating and cooling. • Separate programs for each weekday sepa[...]

  • Page 18

    16 SuperStat Pro User Guide Planning Your Program Before you begin programming your thermostat, you can use one of the charts below to help you plan your program. Programming Chart for Weekdays and Weekend Use this chart if you want all weekdays (MO TU WE TH FR) to be the same and weekend days (SA SU) to be the same. Weekdays Weekend Period Start T[...]

  • Page 19

    SuperStat Pro User Guide 17 Planning Your Program Programming Chart for All Days of the Week Use this programming chart if you want to specify differen t start ti mes and/or temperatures for each day of the week. Monday Tuesday Wednesday Thursday Friday Saturday Sunday Period Start Time Temp Start Time Temp Start Time Temp Start Time Temp Start Tim[...]

  • Page 20

    18 SuperStat Pro User Guide Programming Heating and Cooling Quick Guide Step Description Thermostat Display Press once. 1 Be sure your screen shows the normal display. Press the PRGM button to enter programming. Press until HEAT flashes. 2 Press the DEVICE/MODE button until the desired mode (HEAT or COOL) begins to flash on your display. Current mo[...]

  • Page 21

    SuperStat Pro User Guide 19 Programming Heating and Cooling Quick Guide Step Description Thermostat Display Press until day of week is flashing. Press to select the desired day or group of days. 3 Press the DAY/PERIOD button until day of week is flashing in the upper right corner. Use the arrow buttons to select the day or group of da ys you want t[...]

  • Page 22

    20 SuperStat Pro User Guide Programming Heating and Cooling Quick Guide Step Description Thermostat Display Press until time is flashing. Press to set time at which selected period will begin. 5 Press the TIME/SET button once until time flashes in the display. Use the arrow buttons to set the time at which you want the selected time period of the d[...]

  • Page 23

    SuperStat Pro User Guide 21 Programming Heating and Cooling Quick Guide Step Description Thermostat Display Press until setpoint is flashing. Press to set temperature setpoint. 6 Press the TIME/SET button again. The temperature setpoint for the system will begin to flash. Use the arrow buttons to set the temperature setpoint. Temperature will flash[...]

  • Page 24

    22 SuperStat Pro User Guide Setting Holds You can override your heating or cooling program by setting a temporar y or permanent hold. To clear holds, see “ Clearing Holds” on page 25. Temporary Holds A temporary hold is when you override a programmed setting to be in effect until the next programmed time period begins (Morning, Day, Evening, or[...]

  • Page 25

    SuperStat Pro User Guide 23 Setting Temporary Holds Quick Guide Description Thermostat Display Press to change the setpoint to the desired temperature. Be sure your screen shows the normal display. Press the up or down arrow button to change the temperature setpoint higher or lower. The HOLD icon below the Day of the Week bar will begin to flash, i[...]

  • Page 26

    24 SuperStat Pro User Guide Setting Permanent Holds Quick Guide Step Description Thermostat Display Press to change the setpoint to the desired temperature. 1 Be sure your screen shows the normal display. Press the arrow buttons to change the tem perature setpoint higher or lower. The HOLD icon below the Day of the Week bar will begin to flash. HOL[...]

  • Page 27

    SuperStat Pro User Guide 25 Clearing Holds Quick Guide Description Thermostat Display Press once in normal display. Make sure your display shows the normal display. Press the RUN button. The HOLD icon disappears, indicating that you have cleared the hold. This action clears both temporary and permanent holds on heating and cooling. You do not have [...]

  • Page 28

    26 SuperStat Pro User Guide[...]

  • Page 29

    SuperStat Pro User Guide 27 Critical Event Periods Critical event periods are periods of time when PowerCentsDC would like you to use less energy. For critical peak pricing or critical peak rebate customers, a Critical Event period is the same as a critical peak period where you should use less energy to save money on your electric bill. For hourly[...]

  • Page 30

    28 SuperStat Pro User Guide Overriding Critical Events When you override a Critical Event, the override remains in effect for 8 hours. You cannot cancel an override of a Critical Event. Caution: It is recommended that you avoid overridi ng Critical Events whenever possible. • For critical peak pricing and hourly pricing custom ers, when you overr[...]

  • Page 31

    SuperStat Pro User Guide 29 Displaying Energy Price and Usage Information For customers on an Hourly or Critical Peak Pricing plan, your therm ostat displays information about current energy price. Customers on a Critical Peak Rebate Pricing plan will see a “0” in the energy pr ice display because your energy price is the same as on the regular[...]

  • Page 32

    30 SuperStat Pro User Guide Viewing Energy Price, Estimated B ill, and Energy Usage Information Follow the procedure below to display energy price (if shown), estimated bill, and energy usage information: Quick Guide Step Description Thermostat Display Press once. 1 Press the INFO button. The current energy price message displays in cents/kWh. See [...]

  • Page 33

    SuperStat Pro User Guide 31 Viewing Energy Price, Estimated B ill, and Energy Usage Information Message Display Energy price display alternates between these screens: Note: For Critical Peak Rebate customers, energy price will always display “0”. Estimated bill display alternates between these screens: Energy usage display alternates between th[...]

  • Page 34

    SuperStat Pro User Guide 32[...]

  • Page 35

    SuperStat Pro User Guide 33 Troubleshooting Assistance Guide This section helps you troubleshoot common issues you may encounter with your therm ostat. If you encounter a problem that you do not see listed here, contact Customer Service toll free at 1-888-232-5949. Thermostat Display Display is Blank. The thermostat gets its power from the indoor a[...]

  • Page 36

    Troubleshooting Assistance Guide 34 SuperStat Pro User Guide Thermostat Display (continued) Display is Flashing. • If flashing between time and tem perature setpoint – Normal operation for the unit. • If flashing COMM ERR – call Customer Service toll free at 1-888-232-5949. • If flashing AUX and +2 – Normal operation. With a heat pum p,[...]

  • Page 37

    Troubleshooting Assistance Guide Customer Service Toll Free 1-888-232-5949 35 Thermostat Display (continued) Display numbers/segments are fading out. The thermostat requires serv ice. Call Customer Service toll free at 1-888-232-5949. Programming Temperature setting will not go lower or higher. • The upper or lower thermostat temperatur e setting[...]

  • Page 38

    Troubleshooting Assistance Guide 36 SuperStat Pro User Guide Programming (continued) Temperature changes at wrong time. • The thermostat has an intelligent algorit hm (Energy Recovery Management) that automatically starts the heating/cooling system before the scheduled start time so that the desired temperature is reached at the scheduled start t[...]

  • Page 39

    Troubleshooting Assistance Guide Customer Service Toll Free 1-888-232-5949 37 Programming (continued) Temperature display is incorrect. • The electronic thermostat is very accurate and maintains the setpoint more accurately than non-electronic thermostats (within +/- 1.0 degree). • While programming, body heat can increase display temperature. [...]

  • Page 40

    Troubleshooting Assistance Guide 38 SuperStat Pro User Guide Programming (continued) Thermostat does not fo llow programmed times. • The thermostat has an intelligent algorit hm (Energy Recovery Management) that automatically starts the heating/cooling system before the scheduled start time so that the desired temperature is reached at the schedu[...]

  • Page 41

    Troubleshooting Assistance Guide Customer Service Toll Free 1-888-232-5949 39 Programming (continued) The house is too warm or too cold. • If the setpoint equals the room temperature, press the UP/DOWN arrow buttons to adjust the setpoint temperature as desired fo r a temporary hold. If disco mfort occurs frequently, reprogram to higher/lower tem[...]

  • Page 42

    Troubleshooting Assistance Guide 40 SuperStat Pro User Guide Programming (continued) Thermostat current setpoint does not match the display temperature. • The thermostat may be in recovery from a Critical Event period. D epending upon thermal load of the system, it may take tim e for the tem perature to reach the desired setpoint. • Under exces[...]

  • Page 43

    Troubleshooting Assistance Guide Customer Service Toll Free 1-888-232-5949 41 Programming (continued) Thermostat current programmed setpoi nt does not match “programmed” temperature. Check to make sure that a Critical Event is not in effect. If a Critical Event is in effect, the green light is On. The temperature will retu rn to your programmed[...]

  • Page 44

    Troubleshooting Assistance Guide 42 SuperStat Pro User Guide Holds Hold override does not work. A permanent Hold remains in effect independe nt of user schedule. To clear a permanent hold, go to the device screen (idle screen) and press RUN . Temporary hold cannot be set. • Make sure unit is set for Cool or Heat mode and try again to set the hold[...]

  • Page 45

    Troubleshooting Assistance Guide Customer Service Toll Free 1-888-232-5949 43 Equipment Fan will not turn Off. • The thermostat fan setting may be in the On position. In this position, the fan will continuously run. Change it to the Auto position. • Thermostat may be currently calling for heat or cool. This is normal operation. Fan will turn of[...]

  • Page 46

    Troubleshooting Assistance Guide 44 SuperStat Pro User Guide Equipment (continued) Heat will not come On. • Make sure system is set to heat mode. Press the SYSTEM button until the HEAT icon is displayed. • If the display on the thermostat is blank, verify that the air handler breaker is not tripped, and that the indoor air handler is being powe[...]

  • Page 47

    Troubleshooting Assistance Guide Customer Service Toll Free 1-888-232-5949 45 Equipment (continued) Cooling will not come On. • Make sure system is set to COOL mode. Press the SYSTEM button until the COOL icon is displayed. • If the display on the thermostat is blank, verify that the air handler breaker is not tripped, and that the indoor air h[...]

  • Page 48

    Troubleshooting Assistance Guide 46 SuperStat Pro User Guide Equipment (continued) STG 1 is indicated but th e unit is not running. • Verify that the breakers are not tripped for both the air handler and the outdoor compressor. Reset the breakers. If power is being supplied to the equipment, and the thermostat indicates the system is On (STG 1 ic[...]

  • Page 49

    Troubleshooting Assistance Guide Customer Service Toll Free 1-888-232-5949 47 Equipment (continued) The fan is On, but no hot air is coming from registers. • Check that the system setting is set to HEAT. Press the SYSTEM button until the HEAT icon is displayed. • Verify that the air handler breaker is not tripped and that the thermostat indicat[...]

  • Page 50

    SuperStat Pro User Guide 48[...]

  • Page 51

    SuperStat Pro User Guide 49 Index A accumulated energy usage information, 29 air conditioning programming, 16, 18 system holds, 22, 23, 24 troubleshooting, 45 turning on or off, 7 auto-changeover mode, 7 AUX, 34 B BATT display, 12 batteries, replacing, 12 bill, estimated, 29 blank display, 33 buttons, thermostat, 4 C chart, heating and cooling prog[...]

  • Page 52

    Index 50 SuperStat Pro User Guide DEVICE/MODE button, 4 display blank, 33 fading, 35 flashing, 34 thermostat, 6 door, keypad, 3 E energy usage information, 29 estimated bill, 29 estimated price, 29 events, critical, 29 F fading display, 35 FAN button, 4 fan, troubleshooting, 43 filters, HVAC system, 14 flashing display, 34 FLTR display, 14 furnace [...]

  • Page 53

    Index Customer Service Toll Free 1-888-232-5949 51 installing batteries, 12 K keypad, 4 keypad door, opening, 3 L light, green, 34 limits, temperature, 35 lower limit, temperature, 35 O opening, keypad door, 3 overriding heating or cooling program, 22, 23, 2 4 P permanent holds description, 22 setting, 24 planning your program , 16 PRGM button, 4 p[...]

  • Page 54

    Index 52 SuperStat Pro User Guide setting, 23 thermostat buttons, 4 thermostat display, 6 TIER button, 4 time flashing, 34 incorrect, 33 time, setting, 9 TIME/SET button, 4 troubleshooting, 33 turning heating or cooling o n or off, 7 U upper limit, temperature, 35 usage information, 29 V vacation mode, 41 W wrong time, 33[...]