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The rules should oblige the seller to give the purchaser an operating instrucion of Wiebetech Forensic LabDock, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wiebetech Forensic LabDock one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wiebetech Forensic LabDock. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wiebetech Forensic LabDock should contain:
- informations concerning technical data of Wiebetech Forensic LabDock
- name of the manufacturer and a year of construction of the Wiebetech Forensic LabDock item
- rules of operation, control and maintenance of the Wiebetech Forensic LabDock item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wiebetech Forensic LabDock alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wiebetech Forensic LabDock, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wiebetech service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wiebetech Forensic LabDock.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wiebetech Forensic LabDock item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 1 - Forensic LabDo ck ™ User M anu al Revised July 28, 2010 Thank you for purch asing W iebeTech’s Forensic La bDoc k. LabDock can be i nstalled into a s tandar d 5.25” bay in any com puter to turn it into a d igital for ensic work station. La bDock allo[...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 2 - Table of Contents 1. Pre-Instal lation Steps 3 1.1 Forensic LabDock Acces sories 3 1.2 Identif ying Parts 3 1.3 Host Bus Adapter I nstal lation 4 1.4 Configure HPA/DCO m ode 4 2. How to ins tall LabDock into a compute r 5 3. Connecting hard driv[...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 3 - 1. Pre-Installa tion Steps 1.1 Forensic LabDock Accessories Check the acces sories with your Forensic Lab Dock . Please contac t W iebeTec h if any parts ar e m issing or dam aged. The box should con tain the f ollowing ite ms: Accessor ies FLDu[...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 4 - A. SATA data connecti on (primary data conn ection) B. SATA power conne ction (power from computer’s power supply) C. 4-pin Legacy Molex power c onnection (from computer ’s power supply) D. FireW ire port (for firmware updates and HPA/ DCO m[...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 5 - 1.4.1 Connect a f ree po wer cable f rom you r com puter’s p ower suppl y to the rear of Lab Dock 1.4.2 Attach a FireW ire cable to the rear of For ensic LabDoc k . 1.4.3 Connect the free end of the c able to an y computer running For ensic So[...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 6 - NOT E: You c annot use FireW ire and SATA conn ections at the same tim e. Please un plug one before attach ing the ot her. 2.4 Attach the S ATA data ca ble. Connect one end to the rear of the LabDock . Connec t the oth er en d to eith er a SATA [...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 7 - 3.2.3 Connec t the IDE and po wer cables to your hard drive. A ttach the f ree end of the IDE ri bbon cable to the b ack of the hard dri ve. The connector is ke yed to insert onl y one wa y. Next, attach th e 4-pin powe r connector f rom the doc[...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 8 - 3.4 Othe r Ty pes of Drives Com bo Adapters are ava ilable from W iebeT ech that can allow y our Forensic LabDock to access m any ot her kinds of drives. Follow these three simple steps to use a Co m bo Adapter with your LabDock : 3.4.1 Connect [...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 9 - 4.1.2 M ODE #2: Remo ve HP A tempo rarily but ign ore DCO This m ode tempor arily allows you to vie w inform ation hidden b y an HPA (to “s ee behind the curt ain”) without rem oving it. N o perm anent chang es are m ade to th e hard drive. [...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 10 - 5. Frequentl y A sked Q uestion s (F A Q) Q: What are HPA a nd DC O? A: A Hos t Pr otected Area ( HPA) a nd Device Co nfiguratio n O verla y (DCO) ar e r eserved areas on a hard drive that are not ac cessible b y the BIO S or OS. Data can be hi[...]
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WiebeTec h F o r e n s i c L a b D o c k U s e r M a n u a l ( A 9 - 0 0 0 - 0 0 1 1 R E V 1 . 0 ) - 11 - Tested to c omply with FCC standa rds FOR O FFICE OR COM MERCIAL U SE 6. Technical Specifications Product Name (and Part Number) Forensic LabDock (31320-22 09-0000) Power Internal power connection: +1 2V/+5V 4-pin legacy Molex connector or SATA[...]