Wyse Technology Release 2.0.2 manual

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Table of contents for the manual

  • Page 1

    Inst allation Guide Wyse ® S Class Conversion to ThinOS Wyse ® Simple Imager TM Release 2.0.2 Issue: 09261 1 PN: 883887-04L Rev . C[...]

  • Page 2

    Copyright Notices © 201 1, Wyse T echnology Inc. All right s reserved. This manual and the software and firmware described in it are copyrighted. Y ou may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or compute r language, in any form or by any means, electronic, mechanical, magnet ic, optica l, [...]

  • Page 3

    Content s 1 Introduction 1 Kit Contents 1 Wyse T echnical Support 2 Related Document ation and Services 2 Wyse Online Community 2 2 Converting Wyse S Class to ThinOS 3 Procedures 3 A Inst alling Wyse Simple Imager 2.0.2 7 Pre-Installation Checklist 7 Procedures 8 B T roubleshooting 11[...]

  • Page 4

    iv Contents This page intentionally blank.[...]

  • Page 5

    1 Introduction This guide provides the instr uctions you nee d to use Wyse ® Simple Imager TM to convert the following Wyse S class cloud clients to ThinOS: • S30 (par t number: 9021 13) • S50 (par t number: 9021 14) • S90 (par t number: 9021 15) Kit Content s The conversion kit includes: • 1 Y ear ThinO S Maintenance (you will receive an [...]

  • Page 6

    2 Chapter 1 Wy se T echnical Support T o access Wyse techni cal resources, visit http://www .wyse.com/support . If you still have questions, you can submit your que stions using the Wyse Self-Service Center at http://support.wyse.c om/selfservice.html or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation ar e[...]

  • Page 7

    2 Converting W yse S Class to ThinOS This chapter prov ide s the ste p- by -st ep instr u ctio ns you nee d to co nv er t Wyse S class cloud clients to ThinOS using Wyse Simple Imager . Procedures S tep 1: Install W yse Simple Imager 2.0.2 Install Wyse Simple Imager 2.0.2 (contained on th e Conversion Sof tware Assembly CD-ROM ) using the instructi[...]

  • Page 8

    4 Chapter 2 S tep 3: Use Wyse Simple Imager to Convert Each Cloud Client Use the following guidelines on each cloud client you want to convert: 1. Connect the cloud client (to be imaged) to the router with DHCP running that is attach ed to the machine on which Wyse Simple Imager is inst alled. Be sure the cloud client is shut down. Caution Ensure a[...]

  • Page 9

    Converting Wyse S Class to ThinOS 5 • Description - Enter what you want for your information. This information will help you identify the characteristics of the device for which you are using this image . IMPORT ANT : Be sur e to use only Alphanumer ic characters (A through Z and 0 through 9), underscore (_), or sp aces. • Image File - Click Br[...]

  • Page 10

    6 Chapter 2 S tep 4: Attach a Wyse Conversion Label on Each Converted Cloud Client The conversion kit is supplied with Wyse Conversi on Labels that must be attached to each cloud client as shown in Figure 7. Be sure you have purchased the amount of labels you need. Caution Failure to install the label may caus e delays in ser vice and suppo rt. The[...]

  • Page 11

    A Inst alling W yse Simple Imager 2.0.2 This appendix pr ovides the det ailed procedu res you must co mplete to inst all Wyse Simple Imager 2.0.2. Pre-Inst allation Checklist Before you begin installing Wyse Simple Im ager , make sure you have met the requirements on this chec klist for the machine to which Wyse Simple Imager will be installed: Cau[...]

  • Page 12

    8 Appendix A Procedures Note Be sure you ha ve completed all p re-inst allation requiremen ts as describe d in "Pre-Instal lation Checklist" before you begin inst alling Wyse Simple Imager . S tep 1: V erify FTP Settings 1. Launch IIS (click Settings > Control Panel > Administrative T ools > Internet Information Services (IIS) Ma[...]

  • Page 13

    Installing Wyse Simple Imager 2.0.2 9 S tep 2: V erify DHCP is Running Y ou can verify DHCP is running by going to S tart > Cont rol Panel > Net work Connections , double-click your LAN connection (for examp le, Local Area Connect ion ) to open the Loca l Area Connection S tatus dialog box, click the Support ta b and then ensure that your Add[...]

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    10 Appendix A This page intentionally blank.[...]

  • Page 15

    B T roubleshooting This appendix includes tr oublesho oting information. Note For Wyse Customer Suppo rt informat ion, see "Wyse T echnical Support." Problem Solution When attempti ng to image a cl oud client you receive an ARP Timeout error . This means that the cloud client wa s un able to obt ain an IP address from your DHCP server on [...]

  • Page 16

    12 Appendix B When attempti ng to image a cl oud client you receive an Illegal TFTP operation error mess age. Use the following: • If this is the first you are a ttempting to image using Wyse Simple Imager , more than likel y this is an installation problem. Re view the Wyse Simp le Imager installation section and verify the insta llation process[...]

  • Page 17

    Troubleshooting 13 This page intentionally blank.[...]

  • Page 18

    Inst allation Guide Wys e ® S Class Conversion to ThinOS Issue: 0926 1 1 Written and publishe d by: Wyse T echnology Inc., September 201 1 Created using Fra m eM a ke r ® and Acrobat ®[...]