Wyse Technology WintermTM 9000 manual

Win te rm ™ 9000 Series XPE-Based T erminals Quick Reference Guide Issue: 0 7 17 02[...]

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Win te rm ™ 9000 Series XPE-Based T erminals Quick Reference Guide Issue: 07 17 02 8 83 7 31 - 01 R e v . A July 2002 Wyse T echnology Inc. 3471 North First Street San Jose, CA 95134- 1801[...]

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iii Copyright Notice © 2002, Wyse T echnology Inc. All rights r eserved. This manual and the softwar e and firmware described in it are copyrighted . Y ou may not reproduce, transm it, transcribe, store in a re trieval system, or translate into any language or computer language , in any form or by any means, electronic, mechanical, magnetic, optic[...]

iv License Agreement THIS LICENSE SETS FORTH THE TERMS UNDER WHIC H WYSE TECHNOLOGY INC. AND/OR ITS LICENSORS (collectively referre d to as “Licensor” ) IS WILLING TO LICENSE THE SOF TW ARE WH ICH IS OWNED BY WYSE TECHNOLOGY INC. OR ITS LICENSORS T O YOU. LICENSOR IS WILLING T O LICEN SE THE ENCLOSED SOF TW ARE TO YOU ONL Y IF YOU ACCEPT ALL OF[...]

v Te r m This License becomes effective when you unp ack and use the terminal. This License will terminate automatically if you fail to comply with any of its terms or conditions, including any attempt to modify the So ftware. Upon termination for any reason, you agree that you will destroy all copies of the Software and rela ted material or return[...]

vi Severability If any provision of this License is held to be invalid or unenforceable under any circumstances, its application in any ot her ci rcumstances and the remaining provisions of the License shall not be affected. Governing Law This License shall be gover ned by and interpre ted in accordance with the laws of the Sta te of California of [...]

vii EULA for Microsoft® Win dows® XP Embedded Runtime IMPORT ANT—RE AD CAREFULL Y : This End User License Agreemen t (EULA) is a legal agreement between you (either an individual or a single entity) and th e manufacturer (MANUF ACTURER) of the special purpose computing device (SYSTEM) you ac quired which includes certain Microsoft software prod[...]

viii • Client Access Licenses. If you use the SYSTEM to acce ss or utilize th e services or functionality of Microsoft Windows Server products (such as Microsoft Windows NT Server 4.0 (all editions) or Microso ft Windows 2000 Server (all editions)), or use the SYSTEM to permit workstation or computing devices to acce ss or utilize the services or[...]

ix • Security Updates. Content providers are using the digital rights manag ement technology ("Microsoft DRM" ) contained in this SOF TW ARE to protect t he integrity of their content ("Se cure Content") so that their intellectual proper ty , including copyright, in such content is not misa ppropriated. O wners of such Sec ure[...]

x • Links to Third Pa rty Sites. The SOF TW ARE may provide yo u with the ability to link to third party sites through the use o f the SOF TW ARE. The third party sites are not und er the control of MS, Microsoft Co rporation or their affiliates. Neither MS nor Microsoft Corporation nor their affiliate s are responsible for (i) the contents of an[...]

xi This EULA does not grant you any rights to use the Windows Media Format Software Development Kit ("WMFSDK") compone nts co ntained in the SOF TWARE to develop a software application that uses Windows Media technol ogy . If you wish to use the WMFSDK to develop such an application, visit http://msdn.mi crosoft.com/workshop/ imedia/windo[...]

xii EXPORT RESTRICTIONS Y ou acknowledge that SOF TW ARE is of US-ori gin. Y ou agree to comply with all applicable international and national laws that apply to the SOF TW ARE, inc lud ing the U.S. Export Administration Regulations, as well as en d-user , end- use and country destination restrictions issued by U.S. and other governme nts. Fo r add[...]

xiii FCC Statement This equipment has been tested and found to comply with the limits for eith er Class A or Class B digital devices (refer to “T erminal R equirements Co mpliance”), pursuant to Part 15 of the FCC Rules. These limits are designe d to provide reasonable protection agai nst harmful interference in a resi dential installation. Thi[...]

xiv Class B This digital apparatus does n ot exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio In terfere nce Regulations of the Canadian Department of Communications. Le présent appareil n umérique n’émet pa s de br uits radioéle ctriques dépassant les limites applicables aux appareils numér iq[...]

Contents Introducing the 9000 Seri es XPE-Based T erminals 1 About This Guide 1 Server Envir onment Requiremen ts 1 Session Servers 1 Citrix Independent Computin g Architecture (I CA) 2 Microsoft Remote Desktop Protocol (RDP) 2 T erminal Emulation Support 2 Support Servers 2 Rapport Remote Administration 2 Virtual Network Computing (VNC) V iewer 3 [...]

xvi Printers 27 Adding Printers - Using the G eneric T ext Print Only Driver 28 Using the Manufacturer’s printer drive rs 28 Audio 28 Utilities and Settings 29 Write Filter 29 Write Filter Co mmand Line Control 29 Write Filter Co ntrol Dialog Box 30 NetXClean Utility 31 Function Summar y 31 Local Drives 32 Drive Z 32 Drive C and Flash 32 Saving F[...]

xvii List of Figures 1 Model 9235LE T erminal 3 2 Model 9440XL T erminal 4 3 User ’s Desktop and Start Menu 9 4 Administrator’s Desktop and Start Menu 10 5 About Dialog Box 12 6 Installed Modules Dia log Box 13 7 Citrix Program Neighb orhood Window 15 8 Remote Desktop Connection Dialog Box (Expa nded) 16 9 T erminal Emulation Window 17 10 Inter[...]

xviii[...]

Winterm 9000 Series XPE-Based T erminals Quick Reference Guide Introducing the 9000 Seri es XPE-Based T erminals Winterm 9000 Series terminals use the Wi ndows XP Embedded ( XPE) operating system. These terminals provide thin-client access to ap plications, files, and netw ork resources made available on machin es hosting Citrix IC A and Microsof t[...]

2 Citrix Independent Comput ing Architecture (ICA) ICA servers and published app lications can be made available on the network using either of the following services: • Windows 2000 Server with T erminal Services and one of the following installed: • Citrix MetaFrame 1.8 (alone or with Service Packs 2 or 3 an d FR1) • Citrix MetaFrame XP •[...]

3 Vi rtual Ne twork Comp uting (VNC) V iewer VNC Server is factory-installed on your termin al and is by default autom atically launched on log-on. It allows the ter minal to be operated/mo nitored (“shadowed”) fr om a remote machine on which VNC Viewer is installed, primarily for troubleshooting and su pport purposes. The administrato r may op[...]

4 Model 9440XL Model 9440XL is a small-footpr int, modular XPE-b ased terminal (s ee Figure 2). Th e connections for power , the network, a monitor , keyboard, an d mouse, serial and paral lel devices, and USB per ipherals are on the back panel of the terminal. A PCMCIA option slo t is availa b l e if a n ISA to PCI R i se r /Exte n der c a rd a nd[...]

5 Mounting and Connecting the T erminal The Quick Start Guide included in the shippin g carton provides instructions for mounting and connecting the terminal. The terminal may be placed on a d esktop, or it may be mounted on a wall using an opti onal wall-mount bracket ava ilable from Wyse T echnology . Caution Mount and connect the ter minal only [...]

6 Extended XPE Features The Winterm XPE-based te rminal’s operating system has extended features not found in standard Windows XP . With the exception of the Citrix Program Neighborhood and the Microsoft T erminal Server Clie nt (Remote Desktop Connection Manager) , and possibly a special-order term inal emulation application if inst alled, contr[...]

7 Note The administrator may create add itional user accounts by using the User Manager utility available through the Control Panel . However , due to local memory constraints, the numb er of additional user s should be kept to a minimum. See “User Log on Accounts” for instructions. Automatically Launched Utilities Wri t e F il te r Upon system[...]

8 The XPE Desktop User ’ s Desktop The desktop that appears fo r a user log-on (see Figure 3) is a classic Windows de sktop, except that the only icons present on the default desktop ar e Citrix Program Neighborhood , Remote Desktop Connection, and Internet Explorer . These selections are also av ailable from the Start menu. If the terminal emula[...]

9 Figure 3 User ’ s Desktop and Start Menu Note Right-clicking the mouse when the pointer is on the user ’s de sktop backgroun d does not ope n a pop-up menu. Note Y ou may copy and paste text between remote session and the local computer by using standard copy a nd paste methods. Note Figure 3 shows the Model 9440XL desktop; for the Model 9235[...]

10 Administrator ’ s Desktop The desktop that appears fo r an administrator log-on (see Figure 4) is a classic Windows desktop. Icons present on the default administra tor desktop are My Co mputer , My Network Places , Citrix Program Neighborhood , Remote Desktop Connection , and Internet Explorer . The three application selections are also avail[...]

11 Note Right-clicking the mouse when the pointer is on the administrator’s desktop backgroun d opens a pop-up menu . Note Figure 4 shows the Model 9440XL desktop; for the Model 9235LE the shown Start menu ShutDown listing is replaced with listings for logging off, restarting, and shutting down the terminal. About Dialog Box Click on About in the[...]

12 Figure 5 About Dialog Box[...]

13 Figure 6 Installed Modules Dialog Box Logging Off from, Restarting, and Shutting Down the T erminal T o log off from, restart, or shut down the terminal, click on the T ask Bar Start button to open the Start pop -up menu (see Figures 3 and 4) . On the Model 9440XL, select Shut Down from the Start menu to open a sub -menu; on the Model 9235LE, se[...]

14 • Power Management - A “Monitor Saver ,” turns of f the video signal to the monitor , allowing the monitor to enter a power-saving m ode after a desig nated idle time. Parameters for this mode are available by right-clicking on the desktop ba ckground and selecting Properties | Screen Saver | Power . • W ake-on-LAN - This standard XP fea[...]

15 Programs Menu Extended Selections Open the Progra ms menu by clicking on Start | Programs . Additiona l selections available on the Programs menu are: Citrix Program Neighborhood Opens the Citrix Program Neighborhood window (see Figure 7). This window , which also opens from a desktop icon , facilitates connections to re mote applications runnin[...]

16 Remote Desktop Connection This selection opens the Remote Desktop Connectio n dialog box (expanded view shown in Fi gure 8 obtained by clicking Options button). This dialog box, which also opens from a desktop icon, is used to establish c onnections to rem ote applications using RDP . See Microsoft documentation for a detailed expl anation and i[...]

17 T eemNT A terminal emulation applica tion may be installed on th e terminal as an option. Figure 9 shows the initial terminal emulation wi ndow . Refer to th e terminal emula tion documentation (supplied separately) for comp le te instructions. By default, a desktop icon is not installed. Figure 9 T erminal Emulation Window[...]

18 Internet Explorer V ersion 6.0 of the Microsoft Internet Explorer browser is installed locally on the te rminal (see Figure 10). The Intern et options settings for the browser have been presel ected at the factory to limit writing to f lash memory . Thes e settings pre vent exhaustio n of the limited amount of flash memory available and should n[...]

19 VNC User Settings This selection is available to ad ministrators only and opens the WinVNC: Current User Properties dialog box (Figure 1 1). It appears in th e administrator’s Start | Programs menu and an i con is available in the administrator’s system tray o nly . The WinVNC: Current User Propert ies dialog box allows entry of the VNC log-[...]

20 Wri t e F il te r This selection is available to ad ministrators only and opens the Write Filter Control dialog box (Fig ure 12). The dia log box may be opene d from Control Panel | Administrative T ools . This dialog box is used to query th e cache, flush the cache, view the status of the write filter , a nd disa ble/enable the write filter . T[...]

21 Control Panel Extended Selections The Control Panel window (the administrator’s contro l panel is shown in Figure 13) is accessed by clicking on Start on the task bar and selecting Settings | Control Panel . Figure 13 Administrato r ’ s Control Panel W indow (Classic V iew/List) Extended selections availabl e on the ad ministrator ’ s Cont[...]

22 Ramdisk The RAM disk is volatile memory space set as ide for temporary data storage. It is the Z drive shown in the My Computer window . The following items are stored on the RAM di sk: The RAM disk also may be used for tempor ary storage of other data (e.g., roamin g profiles) at the administrator ’ s discretion (see “Local Drives ” in ?[...]

23 Custom Fields The Custom Fields dialog box ( see Figure 15) is available from the Control Panel . It allows entry of configuratio n strings for use by the Rapp ort Remote Administrative Software (see “ R e m ote Ad m i nistrati o n and F i rmw a r e Up g r a des” ) . The strings may contain information about th e location, user , administrat[...]

24 Regional and Language Options Keyboard language selectio n is made through the Regional and Language Opt ions selection in the Control Panel . The following keyboar d languages are sup ported: Note An IEPC keyboard is required for any langu age other than English (US) . The keyboard layouts are dif ferent for each of the languages listed above. [...]

25 Administrative T oo ls Click on the Administrative T ools icon in the Co ntrol Panel to open a wind ow containing administrativ e tool selections. Write Filter This selection opens the Write Filter Control d ialog box (Figure 12) . The dialog box may also be opened fro m the administrator ’s Start | Programs menu. This dialog b ox is used to q[...]

26 Figure 16 Services Window VNC User Settings This selection opens the WinVNC: Current User Propertie s dialog box (Figure 1 1). An administrato r also may open this dialog box thr ough an icon in the task bar sys tem tray and also from the Start | Programs menu. See “WinVNC (Windows VNC)” in “Remote Administration and Firmware Upgrades” f[...]

27 Peripherals Depending on the ports availab le on the terminal (see “ Model Summary”), the te rminal can provide services through a USB port, the serial po rt, or a PCMCIA card plugged-in to the back of the terminal, as lon g as the appropr i ate software is insta lled. Factory-installed software is d escribed in the f ollowing subpara graphs[...]

28 Adding Printers - Using the Ge neric T ext Only Print Driver 1. Connect the printer to the parallel port. 2. Choose Printers and Faxes from the Start | Settings menu. 3. Double click on Add a print er . This opens the Add Printer Wizard . 4. Click on Next in the firs t panel of the wizard. 5. Select the Local printer attache d to this computer r[...]

29 Utilities and Settings Wri t e F il te r The write filter provides a secure environmen t for thin-client computing. It does this by protecting the terminal fro m undesired flas h memory writes (flash memory is where the operating sys tem and func tional software co mponents reside) . The write filter a lso extends the life of the terminal by pre[...]

30 Start | Run | Op en Command Line: · wtflush.e xe with no ar guments - Brings up the Write Filter Control dialog box (Figure 12). This dia log box also may be accessed through the Start | Programs menu or via the Adminis trative T ools selection in the Contr ol Panel . See the following description of the dialog box. · wtflush.e xe f - Flushes[...]

31 • Select the Enable Writ e Filter check box to set the write filter to be enabled after reboot (the WFilterPartition1 key value is se t to the platform default). The write filter status icon in the task bar system tray is green when t he write filter is enab led. Note The drop-down list bo x located just below the Displa y Write Filter Part it[...]

32 Regardless of the configuration file sele ctions, NetXClean does not clean up the following directories or any parent to these dir ectories: • The Windows directory • Windows System subdirectory • The current directory th e service is installed in NetXClean will not dele te these profiles: • Administrator • All Users • Default User ?[...]

33 Saving Files Caution The terminal uses an embe dded operating system with a fixed amount of flash memory . It is reco mmended that you save files that yo u want to keep on a server rather than on yo ur terminal. Be careful of application settings that write to the C drive, which reside s in flash memor y (in particular , many applications by def[...]

34 Roaming Profiles Write roaming profiles to the C drive. The profiles need to be limited in size and will not be retained when the term inal is rebooted. Note For roaming profiles to work and be do wnloaded, there must be sufficie nt flash space available. In some cases it may b e necessary to remove software components to free up space for roami[...]

35 User Log on Accounts Creating a New User Account Caution Be sure to flush the write filter cache during the current boot session in which a new account is crea ted. Y ou must be logged-on as administr ator to create user accounts, whi ch you can do locally or remotely via VNC. Due to local flash/disk space constraints, the number of additional u[...]

36 12. Ty p e Administrators in the field labelled Enter the object names to select . This will enable the Check Na mes command button. 13. Click the Check Names comman d button, then click OK . 14. The new ly created user will no w be a member of both t he Administrators and Users groups and should match the privileges of the defa ult user account[...]

37 WinVNC (W indows VNC) Windows VNC (WinVNC) Server is installed lo cally on the terminal. It allows the terminal to be operated/monitore d (“shadowed”) from a re mote machine on which VNC V iewer is installed. VNC is intended primarily for support and troubleshooting purp oses. VNC Server starts autom atically as a service at terminal sta rtu[...]

38 VNC Viewer Setup and Operation VNC Viewe r software must be installed on the shadowing computer . • VNC Vi ewer is included as a component of the Rappor t Administrative Software suite. • If another machine is to be used to access your terminal, the VN C Viewer software for Unix/Linux and Win32 (Windows 95 and Wi ndows NT) is available at no[...]

39 Figure 18 VNC Connection Details Dialog Box Figure 19 VNC Authentication Dialog Box[...]

40 Figure 20 VNC Connection Options Dia log Box Note This dialog box may vary for dif ferent VNC software releases. T able 1 VNC Connection Options Dia log Box Selectio ns Selection Description Preferred encodi ng radio buttons Normally the VNC viewer requests CopyRect, Hextile, CoRRE and RRE in that order . The selection alters this behavior by sp[...]

41 Request shared sess ion When you make a connection to a VNC server , all other existing connections are normally clos ed. This option requ ests that they be left open, allowing you to shar e the desktop with someone already using it. Vie w o nl y Select this if you only want to monitor the desktop of the remote t erminal but do not want to opera[...]

Winterm TM 9000 Series XPE-Ba sed T erminals Quick Reference Guide I s s u e : 0 7 17 0 2 Written and publishe d by: Wyse T echnology Inc., July 2002 PDF created using Fram eMaker ® and Acrobat ®[...]