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Wyse S class ThinOS manual

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Table of contents for the manual

  • Page 1

    Inst allation Guide Wyse ® S Class Conversion to ThinOS Wyse ® Simple Imager TM Release 2.0.2 Issue: 09261 1 PN: 883887-04L Rev . C[...]

  • Page 2

    Copyright Notices © 201 1, Wyse T echnology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. Y ou may not rep roduce, transmit, transcribe, store in a retrieval system, or translate into any language or compute r language, in any form or by any means, electronic, mechanical, magnet ic, optica l, [...]

  • Page 3

    Content s 1 Introduction 1 Kit Contents 1 Wyse T echnical Support 2 Related Document ation and Services 2 Wyse Online Community 2 2 Converting Wyse S Class to ThinOS 3 Procedures 3 A Inst alling W yse Simple Imager 2.0.2 7 Pre-Installation Checklist 7 Procedures 8 B T roubleshooting 11[...]

  • Page 4

    iv Contents This page intentionally blank.[...]

  • Page 5

    1 Introduction This guide provides the instructions you need to use Wyse ® Simple Imager TM to convert the following Wyse S class cloud clients to ThinOS: • S30 (par t number: 9021 13) • S50 (par t number: 9021 14) • S90 (par t number: 9021 15) Kit Content s The conversion kit includes: • 1 Y ear ThinOS Mainte nance (you w ill receive an e[...]

  • Page 6

    2 Chapter 1 Wy se T echnical Support T o access Wyse techni cal resources, visit http://www .wyse.com/support . If you still have questions, you can submit your que stions using the Wyse Self-Service Center at http://support.wyse.c om/selfservice.html or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation ar e[...]

  • Page 7

    2 Converting W yse S Class to ThinOS This chapter prov ides the step-by -step instructio ns you need to conv ert Wyse S class cloud clients to ThinOS using Wyse Simple Imager . Procedures S tep 1: Install Wyse Simple Imager 2.0.2 Install Wyse Simple Imager 2.0.2 (contained on th e Conversion Sof tware Assembly CD-ROM ) using the instructions in &qu[...]

  • Page 8

    4 Chapter 2 S tep 3: Use Wyse Simple Imager to Convert Each Cloud Clie nt Use the following guidelines on each cloud client you want to convert: 1. Connect the cloud client (to be imaged) to the router with DHCP running that is attach ed to the machine on which W yse Simple Imager is inst alled. Be sure the cloud client is shut down. Caution Ensure[...]

  • Page 9

    Converting Wyse S Class to ThinOS 5 • Description - Enter what you want for your information. This information will help you identify the characteristics of the device for which you are using this image . IMPORT ANT : Be sure to use only Alphanumeric characters (A through Z and 0 through 9), underscore (_), or sp aces. • Image File - Click Brow[...]

  • Page 10

    6 Chapter 2 S tep 4: Attach a Wyse Conversion Label on Each Converted Cloud Client The conversion kit is supplied with Wyse Conversi on Labels that must be att ached to each cloud client as shown in Figure 7. Be sure you ha ve purchased the amount of labels you need. Caution Failure to install the label may caus e delays in ser vice and support. Th[...]

  • Page 11

    A Inst alling W yse Simple Imager 2.0.2 This appendix pr ovides the det ailed procedures you must complete to install W yse Simple Imager 2.0.2. Pre-Inst allation Checklist Before you begin installing Wyse Simple Im ager , make sure you have met the requirements on this chec klist for the machine to which Wyse Simple Imager will be installed: Cauti[...]

  • Page 12

    8 Appendix A Procedures Note Be sure you ha ve completed all pre-in stallation r equirement s as described in "Pre-Instal lation Checklist" before you begin installing Wyse Simple Imager . S tep 1: V erify FTP Settings 1. Launch IIS (click Settings > Contr ol Panel > Administrative T ools > Internet Information Services (IIS) Man[...]

  • Page 13

    Installing Wyse Simple Imager 2.0.2 9 S tep 2: V erify DHCP is Running Y ou can verify DHCP is running by going to St art > Cont rol Panel > Network Connections , double-click your LAN connection (for examp le, Local Area Connecti on ) to open the Loca l Area Connection S t atus dialog box, click the Supp ort tab an d then ensure that your Ad[...]

  • Page 14

    10 Appendix A This page intentionally blank.[...]

  • Page 15

    B T roubleshooting This appendix includes tr oublesho oting information. Note For Wyse Customer Support informat ion, see "Wyse T echnical Support." Problem Solution When attempti ng to image a clou d client you receive an ARP Timeout error . This means that the cloud client wa s unable to obta in an IP address from your DHCP server on th[...]

  • Page 16

    12 Appendix B When attempti ng to image a clou d client you receive an Illegal TFTP operation error mess age. Use the following: • If this is the first you are a ttempting to image using Wyse Simple Imager , more than likel y this is an inst allation problem. Re view the Wyse Simp le Imager installation section and verify the insta llation proces[...]

  • Page 17

    Troubleshooting 13 This page intentionally blank.[...]

  • Page 18

    Inst allation Guide Wys e ® S Class Conversion to ThinOS Issue: 0926 1 1 Written and publishe d by: Wyse T echnology Inc., September 201 1 Created using FrameMake r ® and Acrobat ®[...]