Xerox 412 manual

WorkCentre Pro 412 User Guide 708P863 80[...]

Prepare d by: The Docum ent Company Xerox GKLS Eu ro pean Operat ion s Bessemer Ro ad Welwyn Garden City Hertfordshire AL7 1HE ENGLAND © 2001 by X erox Corp oration. Al l rights r eserved. Copyrigh t protection c laimed in cludes a ll forms and matters of copyrig hted mat erial and in formatio n now allowe d by statu tory or judic ial law or herei[...]

Xerox WorkCent re Pro 412 User G uide i T able of Contents 1 About This Guide ...................... .............. .............. .............. ... 1-1 Finding Information in the Us er Guide ............ ................... ................... ... 1-2 Customer Support ................... ............. ................... ................... .....[...]

ii Xerox WorkCentre P ro 412 User Guide 2. Select the Paper Sup ply .............. ............. ................... .................... ......... 3-3 3. Load the Originals .... ................... .................... ............ .................... ......... 3-4 4. Select the Copy Featur es...... ............. ................... .............[...]

Xerox WorkCent re Pro 412 User G uide iii Standard Fax Features .... .................... ............. ................... ................... . 5-20 Resolution ............. .................... ................... ............. ................... .............. 5 -20 Scan Opti ons... ................... .................... ............. ......[...]

iv Xerox WorkCentre P ro 412 User Guide Toner Cartridge ..... ....... ...... ....... ...... ....... ...... ............. ...... ....... ...... ....... ...... ... 7-5 Drum Cartridge ............. ............. ...... ....... ...... ....... ...... ...... ....... ...... ....... ...... . 7-11 Loading Media ............ ............. ...................[...]

Xerox WorkCent re Pro 412 User G uide v Running Co ntrolCentre 5.0 ............. ............. ................... .................... ....... 9-1 2 Using Con trolCentre 5 .0..... .................... ................... ............. ................... . 9 -13 10 Appendix A - Safety Notes ..................... .............. .............. .. A-[...]

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Xerox WorkCent re Pro 412 User G uide Page 1-1 About Th is Guide 1 About This Guide Tha nk you f or pur chas ing th e Wor kCent r e Pro 4 12 . The WorkCe ntre Pro 412 i s designed for ease of use, but to use your mac hine to its full est potenti al, take som e time to read the User Docum entation.[...]

Page 1-2 Xerox WorkCentre P ro 412 User Guide Finding In formation in the User Guide The Use r Guide co ntains th e followin g secti ons: - Table o f Contents Use the Tab le of Conten ts to find topics eas ily. - About thi s Guide - Chap ter 1 Describes the inform ation in th is User Gui de. - Pr oduct O vervie w - Cha pter 2 Describes th e system [...]

Xerox WorkCent re Pro 412 User G uide Page 1-3 About Th is Guide - System Setup - Chapt er 9 Provides instru ctions fo r program ming the d efault system settings availa ble on the machine. Also pr ovides informa tion about s ettin g up and us ing Control Centre 5.0. - Safety No tes - Appen dix A Provides safety p rocedures and appr oval cert ifica[...]

Page 1-4 Xerox WorkCentre P ro 412 User Guide Customer Supp ort If after prod uct inst allation fur ther assista nce is req uired, please cal l our expe rts at the Xerox W elcome Cent re or your loca l represe ntative. Whe n telep honing pleas e quote the machine serial number. Use the sp ace belo w to make a note of the mac hine seria l number: # [...]

Xerox WorkCent re Pro 412 User G uide Page 1-5 About Th is Guide Conventions Throughou t this User Gu ide , th ere are some ter ms that are used inter ch ange abl y: Document is sy nonymou s with orig inal. Button is synony mous wit h key . Page is synonymou s with sh eet . WorkCe ntre Pro 412 i s synonym ous with th e machin e . Orienta tion There[...]

Page 1-6 Xerox WorkCentre P ro 412 User Guide Feed Orientation Feed Ori entation d escribes the direction the origi nals an d the media is fed throu gh the machin e. It is recomme nded the feed orientat ion of the o riginal s matche s that of th e media. There ar e two types of feed orie ntation: Long Edge Feed (LEF) When obs erved from the front o[...]

Xerox WorkCent re Pro 412 User G uide Page 1-7 About Th is Guide Bracket Text Typeface The [Brack et Text] typefac e is used to emphasiz e the selecti on of a feat ure or key . For exa mple: Press [Red uce/Enl arge] on th e control panel repeated ly until ‘ REDUCE/ENLARGE ’ display s on the L CD. Enter th e required percentage u sing the n umer[...]

Page 1-8 Xerox WorkCentre P ro 412 User Guide Notes Notes are state men ts that pr ovide additi on al inf o rmati on . For example : NOTE: Y ou canno t includ e one group di al numbe r in anoth er group di al number . Hints Hints hel p users pe rform a tas k. For examp le: HINT : For in formation about a ll the dia ling meth ods availa ble, refer t[...]

Xerox WorkCent re Pro 412 User G uide Page 1-9 About Th is Guide Related Inform ation Sources Informati on availabl e for the Wor kCent re Pr o 412 consists of: -T h i s User Guide - The Q u ic k Sta rt Gu id e - The I nstallat ion Sheet - The C us tome r Docume ntat ion CD[...]

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Xerox WorkCent re Pro 412 User G uide Page 2-1 Product O verview 2 Product Overview Tha nk you f or pur chas ing th e Wor kCent r e Pro 4 12 . This product provid es printing , copyin g, faxing and scanni ng function ality. This ch apter pr ovides an overv iew of your Wo rkCentre P ro 412 and step- by-step ins tructio ns for setting up your m achin[...]

Page 2-2 Xerox WorkCentre P ro 412 User Guide Unp acking Using the instruc tions pro vided in this secti on, unpack your Xero x WorkC e ntr e Pro 41 2 . Remove the plastic fi lm from the LCD. Remo ve all ta pes and packing ma terials from your WorkCentre Pr o 412 . Tape LCD Pull the Scan unl ock swi tch located o n the bo ttom of the scanner module[...]

Xerox WorkCent re Pro 412 User G uide Page 2-3 Product O verview NOTE: The Work Centre Pro 4 12 is equippe d with a USB p ort and a parall el port for use with IBM Compatible c omputers with a 100MHz Pe ntium or hig her equi valent pr ocessor . NOTE: Y ou must be run ning Win dows 98, W indows 2000 o r Windows Me to use the USB cabl e. Other wise, [...]

Page 2-4 Xerox WorkCentre P ro 412 User Guide Identifying the Machine Componen t s Use the il lustratio ns in thi s section, identify your Work Centr e Pro 412 co mponen ts and thei r locat ion. Front View Automati c Document Feeder Docum ent Guide s Document Inpu t Tra y Docum ent Ou tput Tr a y Cont rol Pane l Paper Casset te Front Cover Release [...]

Xerox WorkCent re Pro 412 User G uide Page 2-5 Product O verview Rear View Docume nt Cover Scan Mo dule Connecto r Paper Cassette Document Glass Paper E xit Extens ion USB Conne ctor Parallel Connector AC Power Cord Connector EXT . LINE T el ephone Connecti ons[...]

Page 2-6 Xerox WorkCentre P ro 412 User Guide Control Pa nel Components and Keys Use the il lustrat ion below t o ident ify the co mponents and ke ys of your WorkCe ntre Pr o 41 2 control panel. Item Description Fu nction 1 Pause P C Printing Use to paus e a prin t job. Whe n pressed a gain, the P C print job is re sumed. 2 Reports Use to d isplay [...]

Xerox WorkCent re Pro 412 User G uide Page 2-7 Product O verview 11 Copy/F ax/Scan Use to select the function ality of the mach ine; COP Y MODE, F AX MODE or S CAN MODE. W hen the re quired mode displ ays, pres s Select or wa it a few seconds to acce ss the mode. 12 The di splay shows the current s tatus of the mac hine and guides the user th rough[...]

Page 2-8 Xerox WorkCentre P ro 412 User Guide Entering Character s Using the Numeric Keypad As you perform various tasks, yo u ’ ll need to e nter names an d numbers . For exam ple, when you set up your mach ine you enter yo ur name ( or your company ’ s nam e) and tel ephone number. W hen you store Sp eed dial or Group d ial number s, you may [...]

Xerox WorkCent re Pro 412 User G uide Page 2-9 Product O verview T o en ter additi onal lett ers, re peat the proc edure. If the next letter is p rinted on the same butt on, move th e cursor b y pressi ng , then pre ss the bu tton label ed with the letter you want. The curs or move s to the r ight and th e next let ter appear s in the disp lay. Whe[...]

Page 2-10 Xerox WorkCentre P ro 412 User Guide Inserting a Pause With so me tele phone syste ms, you m ust dial an access code (9 for exam ple) and l isten for a s econd dial ton e. In such c ases, you m ust inse rt a pause i n the te lephone nu mber. Yo u can inse rt a pause wh ile you a re setting u p a Sp eed dial n umber. To inser t a pause, pr[...]

Xerox WorkCent re Pro 412 User G uide Page 2-1 1 Product O verview Making Connec tions Use the fol lowing i nstruction s to make the necessar y conn ectio ns re quired to in stall y our Xerox Wo rkC en t r e Pro 412 . Connect th e Scan Modul e cord to the port s hown and fasten the side screws . If required , connec t your answering m achine a nd/o[...]

Page 2-12 Xerox WorkCentre P ro 412 User Guide NOTE: Use only th e Parallel c able or t he USB ca ble. Y ou must be runn ing Windows 98, Windows 2000 or Windows Me to use the USB cable. Otherwise, use a parallel cable. (Paralle l or USB cables ar e not req uired for s tandalone features .) HINT : If usi ng a paralle l cable , ensure that it meets I[...]

Xerox WorkCent re Pro 412 User G uide Page 2-13 Product O verview Ensu re you h ave un locked the Scanner . Pull the scan unlock switch to ward you before c onnecting the power cord. For de tails refer to “ Unp acking ” st art ing on page 2-2 . Connect th e AC Power Cord to your mac hine and a power outlet. When plu gged in , the WorkCentr e Pr[...]

Page 2-14 Xerox WorkCentre P ro 412 User Guide Inst alling Drum and T oner Cartridges Using the instruc tions pro vided, in stall the Dr um and T oner cart ridges. CAUTION: Ensure that the side cover i s always open bef ore o pen ing the fron t co ver . Pull the release latc h to open the si de co ver . Open the front cover .[...]

Xerox WorkCent re Pro 412 User G uide Page 2-15 Product O verview Remove the drum ca rtridge from its pack aging an d sl ide it into the WorkC entr e Pro 41 2 until it l ocks into place.[...]

Page 2-16 Xerox WorkCentre P ro 412 User Guide Slide th e toner c artridge i nto the WorkC entre Pro 4 1 2 until it lock s into plac e. T urn the ton er leve r downwards until i t locks into place.[...]

Xerox WorkCent re Pro 412 User G uide Page 2-17 Product O verview Clos e th e fron t cov er and the si de co ver . 1 2 1 2[...]

Page 2-18 Xerox WorkCentre P ro 412 User Guide Loading Pape r Using the instruc tions pro vided, lo ad paper into your Xerox Wor kCent re Pr o 412 . The paper ca ssette ca n hold a maxi mum of 550 she ets of 80 g /m 2 (20 lb ) plain paper.[...]

Xerox WorkCent re Pro 412 User G uide Page 2-19 Product O verview Adjust the rea r paper guide to the requi red paper length. It is pres et to A4 or 8.5 x 11 inch size de pendin g on country . T o lo ad anot her size, lif t and inse rt the rear guide int o the correspo nding posit ion . LGL FOLIO A4 LT R Rear guide Fan the paper a nd insert it into[...]

Page 2-20 Xerox WorkCentre P ro 412 User Guide Ensure that the pap er is position ed unde r the snubb ers. Snubber Do not fill above th e max fill line. Max F ill Li ne[...]

Xerox WorkCent re Pro 412 User G uide Page 2-21 Product O verview While s queezing the side guide as shown, mov e it toward the stack of paper unti l it gent ly touches the side of the s tac k. Do not all ow the guid e to press against the ed ge of the paper ti ghtly; the gui de may bend the pa per. Cl os e th e pa per c asse tte.[...]

Page 2-22 Xerox WorkCentre P ro 412 User Guide Setting the L anguage If the mac hine lang uage requ ires chan ging, foll ow the instruc tions be low to cha nge the Se lect Lang uage setti ng. Press [Menu/Ex it] on t he cont rol panel. The di spla y shows the first me nu; SY STEM DA T A. Scroll to the ‘ SYSTEM SETUP ’ menu by pressi ng repeated [...]

Xerox WorkCent re Pro 412 User G uide Page 2-23 Product O verview Setting the Local ID and Name In some c ountrie s you are r equired b y law to i ndicate y our fax number on any fax you s end. The Sy stem ID, con taining your telephone number a nd name ( or compa ny name), wi ll be printed at the top of each pag e sent from y our mach ine. Follow [...]

Page 2-24 Xerox WorkCentre P ro 412 User Guide If you wan t to ente r the sa me letter or number in succ ession (e.g. SS , AA, 777), e nter one d igit, then mov e the curs or by pressing the button, a nd enter the next digi t. If you want to insert a space i n the name, you can a lso use the button to move the cursor to skip the pos ition. Press [S[...]

Xerox WorkCent re Pro 412 User G uide Page 2-25 Product O verview Setting the D ate and Time The curr ent time and date are shown on the disp lay when th e machine is on and r eady for faxing (Stan dby mode). T he time and date ar e print ed on all faxes you s end. Press [Menu/Exit] on t he contr ol panel. The di splay s hows the first me nu; SY ST[...]

Page 2-26 Xerox WorkCentre P ro 412 User Guide Inst alling Software You a re now read y to ins tall the drivers and other softwar e that will ena ble PC pr inting an d scanning. NOTE: Ensure the W orkCentre Pro 4 12 is plu gged in an d conne cted to y our computer ’ s parallel or USB port before installing software from the CD. Window s 95 and Wi[...]

Xerox WorkCent re Pro 412 User G uide Page 3-1 Copy 3 Copy This cha pter provi des step -by-step instructi ons for cop ying document s. This ch apter incl udes: - Copyi ng Procedu re - Standar d Copy Featu res - Special Co py Featu res[...]

3-2 Xerox WorkCentre P ro 412 User Guide Copyi ng Proce dure Before ma king cop ies ident ify what is to be copied, the number of copi es requ ired an d any spe cial pr ogramm ing req uirement s. Use the fol lowing s teps to make a c opy. 1. Press the Copy/Fax/Scan Key Quick Pathwa y Press th e Copy/Fax/S can Key. Select the Paper Supply. Load the [...]

Xerox WorkCent re Pro 412 User G uide Page 3-3 Copy 2. Select the Paper Supply You can copy to a size of media as large as a she et of legal size (216 x 356 mm / 8.5 x 14 i nch) paper . For full media specifi cations , refer to Appendi x B - Spec ificati ons. The instr uctions for loading this media are the s ame whether you a re printin g, faxing,[...]

Page 3-4 Xerox WorkCentre P ro 412 User Guide 3. Load the Originals A choic e of docu ment in put areas i s availabl e. These ar e: - An automa tic do cument fee der (ADF ) for multi ple origina ls. - A docume nt glass for singl e originals or boun d original s. Automatic Document Feeder (ADF) Using th e Automati c Document Feeder ( ADF), yo u can [...]

Xerox WorkCent re Pro 412 User G uide Page 3-5 Copy Document Glass The docume nt glass should be u sed for sin gle pages or bound origina ls up to a max imum size of Legal s ize paper ( 216 x 356 mm / 8. 5 x 14 inch) . Remove al l staples and paper cli ps be fore pl acing t he origina ls into t he docume nt feeder . If nece ssary , adj ust the slid[...]

Page 3-6 Xerox WorkCentre P ro 412 User Guide Positi on the origi nal face down on the doc ument gla ss. Align it with the r egistration a rrow in the rear l eft corner . NOTE: En sure t hat no do cuments are loa ded in the ADF . If a documen t is detec ted in the ADF , the docum ent has a priority than the docum ent on the glass. Lower the documen[...]

Xerox WorkCent re Pro 412 User G uide Page 3-7 Copy 4. Select the Copy Features There are five st andard fea tures av ailable . The ke ys are loca ted on the Co ntrol Panel . If you do not adjust any s etting, the mac hine will mak e a copy with the fol lowing fe atures: - Lig hten /Dar ken – Normal - Original Type – Mixe d - 2- Sided Copy – [...]

Page 3-8 Xerox WorkCentre P ro 412 User Guide 6. Press Star t Press [St art] to begin co pying. The LCD d isplays cop y processi ng. St a r t K e y[...]

Xerox WorkCent re Pro 412 User G uide Page 3-9 Copy S t an dard Copy Features You can s et the fol lowing standa rd features for Copy. Us e the feature buttons on the c ontrol panel to change feature s ettings before pres sing the Start bu tton to begin c opying. Lighten/Darken The Li ghten/Darken key can adjust t he contr ast for a document contai[...]

Page 3-10 Xerox WorkCentre P ro 412 User Guide Orig inal Ty pe The Ori ginal Type setting can be used to improv e copies of differen t documen ts by s pecifying the type of docum ent being loade d. Press [O riginal T ype] on the co ntrol panel to di splay the current setti ng. Press [O riginal T y pe] repe atedly to change the setting. Press [ Sele[...]

Xerox WorkCent re Pro 412 User G uide Page 3-1 1 Copy 2-Sided Copy Use the 2 -Sided Copy option to produce 2-sided copies from 1- sided or iginals . Press [2-S ided Copy] repe atedly until the requir ed selecti on displ ays. Press [ Selec t] to save the select ion. Press [St art]. 2-Sided Copy Options Long Edge Produc es copies with the bi nding or[...]

Page 3-12 Xerox WorkCentre P ro 412 User Guide Reduce/Enlarge You can reduce o r enlarge t he size of a copie d image from 25% to 400% u sing the document gla ss or from 2 5% to 100% using th e ADF. NOTE: The percentage a vailable i s different acc ording to the document loading m ethod. Press [Red uce/Enl arge] on th e control panel repeated ly un[...]

Xerox WorkCent re Pro 412 User G uide Page 3-13 Copy Resetting Copy Features You can reset al l the Copy feature s electio ns you ha ve made back to the factor y default status. Clear/Clear All Key Press [Clear/Clear All] on the control panel twic e. The LCD di splays ‘ READY TO C OPY ’ .[...]

Page 3-14 Xerox WorkCentre P ro 412 User Guide Special Copy Features Special Copy F eatures can be used f or more adv anced Cop y jobs. Us e the Specia l Copy F eatures for : - Printing th e Origina l Image to Fit on th e Paper (A uto Fit) - Printing M ultiple C opies on a Single Page (Cl one) Auto Fit This fe ature aut omatical ly reduce s or enl [...]

Xerox WorkCent re Pro 412 User G uide Page 3-15 Copy Clone The Clo ne featur e prints m ultiple image copies fr om an ori ginal document onto a si ngle page. The number of images i s automa tically de termined by the orig inal ima ge size. This featu re can on ly be app lied when you are using the document glass. I f a docume nt is detecte d in the[...]

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Xerox WorkCent re Pro 412 User G uide Page 4-1 Print 4P r i n t This secti on describ es printin g from your PC to you r Xero x WorkCe ntre Pro 412 . This ch apter incl udes: - Printing a Document from an A pplication - Printer S ettings[...]

Page 4-2 Xerox WorkCentre P ro 412 User Guide Printing a Documen t from an Applicati on This pro cedure des cribes the general st eps requ ired for printin g from va rious W indows a pplicati ons. The ex act step s for printin g a document m ay vary depe nding on the ap plicati on progra m you are us ing. Refer to your software app licatio n ’ s [...]

Xerox WorkCent re Pro 412 User G uide Page 4-3 Print Printer Settings You can use your m achin e with all yo ur Windows 95/98/2000 / Me or Wi ndows NT 4.0 applicatio ns. Ens ure you hav e set the WorkCe ntre Pro 412 a s the defaul t printer for all your W indows operatio ns. Most Wi ndows sof tware applic ations a llow you to m ake changes to the p[...]

Page 4-4 Xerox WorkCentre P ro 412 User Guide Windows NT 4.0 Select t he File > Prin t > Prop erties o r File > Page Setu p comm and from withi n any Wi ndows app licatio n. Or Select t he Xerox WorkCen tre pri nter from the Printers folder , click the right mo use button , then selec t Document Defaults from th e drop-d own list. Windows [...]

Xerox WorkCent re Pro 412 User G uide Page 4-5 Print Printer Properties Tabs When th e Printer Pro perties are displayed, you can review and chang e setting s for yo ur print jo b. Your pr inter ’ s P roperties wi ndow co nsists of 5 tabs: - Paper - Image Qu ality - Page Lay out -W a t e r m a r k - About If you ac cess the Printer P roperties th[...]

Page 4-6 Xerox WorkCentre P ro 412 User Guide NOTE: If you acc ess the Pr inter Prop erties t hrough the Printers folder , an y setting s made will become th e default settings for the p rinter . Setti ngs made when the Pr inter Proper ties are ac cessed thr ough an a pplication File menu and Prin t or Page S etup will rema in active u ntil the app[...]

Xerox WorkCent re Pro 412 User G uide Page 5-1 Fax 5 Fax This cha pter contain s infor mation abo ut the Fax functio n and the fea tures avai lable. It gives step by step ins tructio ns on how to send and receiv e faxes usin g all the fea tures and functions availab le. The foll owing topi cs are in cluded: - Faxing Procedur e - Diali ng Meth ods -[...]

Page 5-2 Xerox WorkCentre P ro 412 User Guide Faxing Procedu re Before s ending a fax identi fy what is to be faxed, the fax number a nd any sp ecial pr ogramm ing requ irements. Us e the followin g steps to send a fax . 1. Load the Originals A choic e of docu ment in put areas i s availabl e. These ar e: - An automa tic do cument fee der (ADF ) fo[...]

Xerox WorkCent re Pro 412 User G uide Page 5-3 Fax Do not attem pt to fee d the foll owing types o f documen ts into the Automa tic Docu ment Feeder : - carbon-pa per or carb on-bac k ed pape r - coated pa per - onion sk in or th in paper - wrinkl ed or crea sed pa per - curled or rolled pap er - torn pape r Do not load doc uments co ntaining di ff[...]

Page 5-4 Xerox WorkCentre P ro 412 User Guide Document Glass The docume nt glass should be u sed for sin gle pages or bound origina ls up to a m aximum siz e of Legal size (216 x 356 mm / 8.5 x 14 inch). Raise the document glass cove r . Positi on the origi nal face down on the doc ument gla ss. Align it with the r egistration a rrow in the rear l [...]

Xerox WorkCent re Pro 412 User G uide Page 5-5 Fax 2. Press the Copy/Fax/Scan Key Copy/F ax/Scan Ke y Select Key Ensure that the LCD displa ys the date and time (F AX mode). If not, press the [Copy/ Fax/ Scan] ke y on th e contro l panel repeate dly unti l ‘ FA X ’ displays in the botto m line of the LCD, then press [ Select].[...]

Page 5-6 Xerox WorkCentre P ro 412 User Guide 3. Select the Fax Features There ar e four st andard fea tures avai lable. T he keys are loca ted on the Co ntrol Panel . For a mor e detaile d explanatio n of the standard Fax features availab le, please r efer to th e followi ng pages: - Resoluti on - page 5- 20 - Scan Opti ons - page 5-21 - Original [...]

Xerox WorkCent re Pro 412 User G uide Page 5-7 Fax 5. Press Star t 6. Fax Job Management Canceling a Fax To cancel a fax, pres s Stop a t any time dur ing the transmiss ion. Confirming Transmission When the l ast page of your doc ument has been sent succes sfully, th e mach ine beeps and ret urns to St andby m ode. If someth ing went wr ong durin g[...]

Page 5-8 Xerox WorkCentre P ro 412 User Guide You can set your machine to print out a Co nfirmation Re port (Message Confirm) automatic ally each time sen ding is complete d. For instr uctions refer to Chapter 9 - System Setu p, page 9-6 . Monitoring Dual Job Status Your ma chine ca n perfor m more th an one of m any funct ions simulta neously . Fo[...]

Xerox WorkCent re Pro 412 User G uide Page 5-9 Fax Dialing Method s There ar e several fax dial ing method s avail able on your WorkCe ntre Pro 412 . Keypad Dialing Use the fol lowing i nstruct ions to send the fax us ing Key pad Dialing. Feed the document(s ) face up i nto the ADF or place a single document o n the do cument gl ass face do wn. Ens[...]

Page 5-10 Xerox WorkCentre P ro 412 User Guide Speed Dialing You can store up to 80 numbe rs in one o r 2-digit Spe ed Dial loca t io ns (1 -80) . Storing a Number for Speed Dialing Ensure that the LCD display s the date and time (F AX mode). If not, pres s [Copy/Fax /Scan] u ntil F AX display s, then pres s [Select] . Press and hold [Speed Dia l] [...]

Xerox WorkCent re Pro 412 User G uide Page 5-1 1 Fax Using Speed Dialing Feed the document(s ) face up i nto the ADF or place a single document o n the do cument gl ass face do wn. Ensure the LCD displ ays the date and tim e (F AX mod e). If not, pres s the [Copy/Fax/S can] key unti l F A X displa ys, then press [Se lect]. Progra m any fea tures re[...]

Page 5-12 Xerox WorkCentre P ro 412 User Guide Group Dialing (for Multi-Address Transmission) A number of speed dial numbers can be assigned as a group. By usi ng the group n umber, y ou can s end a docu ment to multiple partie s in a single ope ratio n. Your mac hine will dia l the remote nu mbers i n stored s equence. I f the number is busy, your[...]

Xerox WorkCent re Pro 412 User G uide Page 5-13 Fax T o as sign a name to the gro up, enter the required na me. If you do n ot want to as sign a n ame, skip th is step. When you have finished , press [S elect]. If you want to assign a nother grou p, repeat t he whole procedu re. T o ex it and r eturn to the pr evious me nu level, pr ess [Menu/ Exit[...]

Page 5-14 Xerox WorkCentre P ro 412 User Guide Press [S elect] whe n you hav e finish ed editing the Group. If there is a name ass igned to th e group, th e name app ears. Change the n ame if necessary , then press [Select ]. Y ou can continue editing o ther groups by r epeating t he whole procedu re. T o ex it and r eturn to the pr evious me nu le[...]

Xerox WorkCent re Pro 412 User G uide Page 5-15 Fax Enter th e remote fa x phone n umber us ing the nu meric keypad. To enter th e numbe r, you can also pr ess [Speed D ial] and enter a s peed dial nu mber and press [ Select]. Press [S elect] to c onfirm the number . The display asks you to e nter the ne xt fax numbe r to send the docum ent to. NOT[...]

Page 5-16 Xerox WorkCentre P ro 412 User Guide Manual Dial ing Feed the document(s ) face up i nto the ADF or place a single document o n the do cument gl ass face do wn. Ensure the LCD displ ays the date and tim e (F AX mod e). If not, pres s the [Copy/Fax/S can] key unti l F A X displa ys, then press [Se lect]. Progra m any fea tures requir ed fo[...]

Xerox WorkCent re Pro 412 User G uide Page 5-17 Fax Press or to sea rch throug h the memor y until yo u find the nu mber yo u want. When the n umber y ou want a ppears on th e displa y , press [S tart] to dial. Send i n g a Fa x Afte r Talking If you ha ve a phone connec ted to the E XT jack , you ca n send a fax after speaking with a person at the[...]

Page 5-18 Xerox WorkCentre P ro 412 User Guide Receiving a Fax Your W orkCentre Pr o 412 can auto maticall y answer, re ceive, and prin t all inc oming fax es. During P C file pr inting, an inco ming fax can be r eceived and stored i n memor y. You can change the receiv e mode. Receive Modes You can config ure your m achine t o TEL, FAX , TEL/FA X [...]

Xerox WorkCent re Pro 412 User G uide Page 5-19 Fax TEL/F AX The mac hine answ ers the inc oming c all. If a fa x signal i s not detected, th e machine s ounds a ringin g tone to indic ate a voice phone cal l. To an swer the call, pr ess [Star t] on the co ntrol panel, the n lift the h andset. If the exter nal phone is not li fted while the ringing[...]

Page 5-20 Xerox WorkCentre P ro 412 User Guide S t an dard Fax Features You can s et the foll owing standar d featur es for Faxing . Use the feature buttons on the c ontrol panel to change feature s ettings before pres sing the Start bu tton to begin s canning . Resolution Use the Res olution opti on to inc rease shar pness and clarity . If you pre[...]

Xerox WorkCent re Pro 412 User G uide Page 5-21 Fax Scan Opti ons If the rem ote fax ma chine has color rece ption cap ability , you can sen d colo r documents . Selec t B&W for non-co lor document s, and CO LOR for col or docum ents. Press [S can Options ] on the contr ol panel to d isplay the current setti ng. Press [S can Opti ons] repeate d[...]

Page 5-22 Xerox WorkCentre P ro 412 User Guide Lighten/Darken Use Light en/Darke n to compe nsate for the brightne ss or darkness of your faxed docume nt. Set to d arker mod e when the docum ent contai ns faint pencil marki ngs or lig ht print. Se t to lighte r mode for d ark print. Press [Li ghten/D arken] on the control panel to disp lay the curr[...]

Xerox WorkCent re Pro 412 User G uide Page 5-23 Fax Advanced Fax F eatures There ar e a number of fax fun ctions w hich can be used for more adv anced fax jobs. Sendin g a C olor F ax Use the following procedur e to sen d a colo r fax if your or iginal conta ins color : Feed the document(s ) face up i nto the ADF or place a single document o n the [...]

Page 5-24 Xerox WorkCentre P ro 412 User Guide Delay Send You can set yo ur machine to sen d a fax at a later time when you will not be pr esent. Feed the document(s ) face up i nto the ADF or place a single document o n the do cument gl ass face do wn. Ensure the LCD displ ays the date and tim e (F AX mod e). If not, pres s the [Copy/Fax/S can] ke[...]

Xerox WorkCent re Pro 412 User G uide Page 5-25 Fax The disp lay asks yo u to enter an ID. If you wa nt to assign a name to the transmis sion, ente r the name. If not, skip this step. For detail s on how t o enter th e name usi ng the num eric keypad, refer to Chapter 2 - Product Overview , page 2-8 . Press [S elect]. The displ ay shows the curre n[...]

Page 5-26 Xerox WorkCentre P ro 412 User Guide Adding Documents To a Delayed Transmission You can add docum ents to the delayed tra nsmissio n previo usly res erved i n your m achine ’ s memory. Feed the document(s ) face up i nto the ADF or place a single document o n the do cument gl ass face do wn. Ensure the LCD displ ays the date and tim e ([...]

Xerox WorkCent re Pro 412 User G uide Page 5-27 Fax Priorit y Send ing When the P riority Send is enabled, a high prior ity docume nt can b e transmitte d ahead of reserv ed operatio ns. The document is scann ed int o the memo ry, then transm itted when the curr ent operati on is co ncluded. In additio n, the Pr iority Send will interrupt a br oadc[...]

Page 5-28 Xerox WorkCentre P ro 412 User Guide NOTE: For an orig inal fed f rom th e documen t glass, the display asks if y ou want to f eed another page. Using the navigati on keys, s elect [1:Y ES] or [2:NO ] and pr ess [Selec t]. When you have finished scanni ng all the origina ls, selec t [2:NO] and press [Se lect] to s end the jo b. The mac hi[...]

Xerox WorkCent re Pro 412 User G uide Page 5-29 Fax The displ ay asks you to e nter a 4-di git poll c ode. Th e poll code is preset t o 0000 at th e factory, wh ich rep resents no poll code. If you want to use a p oll code , enter the r equired 4- digit code (e xcept for 0000), t hen press [ Select] If you do n ot want to s ecure the tr ansmissi on[...]

Page 5-30 Xerox WorkCentre P ro 412 User Guide RX Poll and Dela y RX Poll You ca n set your machi ne to auto matically receive doc uments from one or more unattended re mote fax mach ines now, or at a later t ime. This feature pe rmits unatte nded poll ing in the evening hours when te lepho ne rates ar e lower: NOTE: The remot e mach ine must be re[...]

Xerox WorkCent re Pro 412 User G uide Page 5-31 Fax Enter th e time using the num eric keypad. Use or to select AM or PM. If you set a t ime earlier than the c urrent time , your mach ine will call the num ber at that time o n the fo llowing da y. To call th e remote machine imm ediately, s kip this s tep. Press [S elect] whe n the time a ppears co[...]

Page 5-32 Xerox WorkCentre P ro 412 User Guide Canceling a S cheduled Operation Delayed S ends, Pri ority Send s, Group S ends and TX Pol ling are all sch eduled oper ations. T o cancel a scheduled ope ration, use the fo llowing i nstructio ns. Ensure the LCD displ ays the date and tim e (F AX mod e). If not, pres s the [Copy/Fax/S can] key unti l [...]

Xerox WorkCent re Pro 412 User G uide Page 5-33 Fax Fax Reports Variou s Reports an d List s are avai lable on y our mach ine. The Fax Rep orts hel p you co nfirm and mo nitor yo ur fax ac tivity. Reports can be set up to i nclude spec ific in formatio n or to pr int automa tically. Your ma chine can prin t report s contai ning use ful infor mation[...]

Page 5-34 Xerox WorkCentre P ro 412 User Guide Multi-Communication Report This rep ort is pr inted auto matical ly after sending do cument s or receiv ing docu ments fr om more t han one lo cation . NOTE: The list you have set to print out automat ically wi ll not print ou t when ther e is no paper l oaded or a paper jam has occurr ed. HINT : F or [...]

Xerox WorkCent re Pro 412 User G uide Page 6-1 Scan 6 Scan Your W orkCentre Pr o 412 is equi pped with a True Colo r Quality Scanner capable o f reprod ucing colo r char ts, photogra phs, graphi cs or pri nted text. This ch apter incl udes: - The Work Centre Pro 412 TWAIN S canner Program - Scannin g Proce dure - Config uring the Defa ult Sc an App[...]

Page 6-2 Xerox WorkCentre P ro 412 User Guide The Wor kCentre Pro 412 T W AIN Scanner Program The WorkCe ntre Pro 412 TW AIN Scanner progr am is used to scan do cument s and phot ographs . You can decide wh at portion of a docume nt you want to scan, adj ust the br ightness and contr ast, color ba lance , resolution, a nd man y other scanner settin[...]

Xerox WorkCent re Pro 412 User G uide Page 6-3 Scan Scanning Procedu re Before us ing the Scan func tion, ident ify what is to be scann ed and any s pecial p rogrammin g requir ements. Use th e follow ing steps to scan a do cumen t. 1. Load the Originals A choic e of docu ment in put areas i s availabl e. These ar e: - An automa tic do cument fee d[...]

Page 6-4 Xerox WorkCentre P ro 412 User Guide Do not attem pt to fee d the foll owing types o f documen ts into the Automa tic Docu ment Feeder : - carbon-pa per or carb on-bac k ed pape r - coated pa per - onion sk in or th in paper - wrinkl ed or crea sed pa per - curled or rolled pap er - torn pape r Do not load doc uments co ntaining di fferent[...]

Xerox WorkCent re Pro 412 User G uide Page 6-5 Scan Document Glass The docume nt glass should be u sed for sin gle pages or bound origina ls up to a m aximum siz e of Legal size (216 x 356 mm / 8.5 x 14 inch). Raise the document glass cove r . Positi on the origi nal face down on the doc ument gla ss. Align it with the r egistration a rrow in the r[...]

Page 6-6 Xerox WorkCentre P ro 412 User Guide 2. Run the ScanToPC Program Ensu re the Scan ToPC pr ogram is r unnin g. Click t he Windows [St art] butto n then sel ect Progr ams > Xerox WorkCentre Pr o 412 > S canT oPC . 3. Press the Copy/Fax/Scan Key Copy/F ax/Scan Ke y Select Key Ensure that the LCD displa ys ‘ READ Y TO SCAN ’ . If not[...]

Xerox WorkCent re Pro 412 User G uide Page 6-7 Scan 4. Select the Scan Features There are five st andard fea tures av ailable . The ke ys are loca ted on the Co ntrol Panel . For a mor e detaile d explana tion of the standard Scan fea tures availab le, please r efer to th e followi ng pages: - Resoluti on - page 6- 9 - Scan Opti ons - page 6-9 - Or[...]

Page 6-8 Xerox WorkCentre P ro 412 User Guide Configuring the Default Scan Application Use these inst ructions i f you woul d like to c onfigure PaperPor t or anothe r program as the de fault scanni ng applic ation. Double click the [ScanT oPC] ic on in the Windows taskbar (typic ally in the lower right hand c orner of your sc reen). Click t he [Ad[...]

Xerox WorkCent re Pro 412 User G uide Page 6-9 Scan S t an dard Scan Features You ca n set th e followi ng stan dard feat ures for Scanning. Use the feat ure buttons on the con trol pane l to chang e feature settings before p ressing the S tart button to begin s canning. Resolution The Reso lutio n key ca n adjust th e scan re solutio n from 150 dp[...]

Page 6-10 Xerox WorkCentre P ro 412 User Guide Orig inal Ty pe Use this option to c hoose th e setting for the orig inal type y ou want to sc an. Press [O riginal T ype] on the co ntrol panel to di splay the current setti ng. Press [O riginal T y pe] repe atedly to change the setting. Press [ Selec t] to save the select ion. Original Type Options T[...]

Xerox WorkCent re Pro 412 User G uide Page 6-1 1 Scan Lighten/Darken Use this option to a djust the contras t of the sc anned im age. Press [Li ghten/D arken] on the control panel to disp lay the current setti ng. Press [Li ghten/D arken] repe atedly to scroll thro ugh the choi ces. You can choose fr om 5 cont rast setti ngs. Each ti me you press t[...]

Page 6-12 Xerox WorkCentre P ro 412 User Guide Reduce/Enlarge Use this button to enlarg e or redu ce the s canned i mage with in a range f rom 25% to 400% if using the docum ent glass and 25% to 100% w hen feed ing from the ADF. Press [Red uce/Enl arge] on th e control panel repeated ly until ‘ REDUCE/ENLARGE ’ display s on the L CD. Enter th e[...]

Xerox WorkCent re Pro 412 User G uide Page 6-13 Scan Advanced Scann ing This sec tion explai ns adva nced scann ing with P aperPort.[...]

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Xerox WorkCent re Pro 412 User G uide Page 7-1 Maintain ing the Pr oduct 7 Maintaining the Product There will be tim es when the mach ine will requir e maintenan ce tasks t o be carri ed out. Th is chapter provides step by step instruc tions for maintaini ng the mach ine and re placing consuma bles. This ch apter incl udes: - Cleani ng - Orderin g [...]

Page 7-2 Xerox WorkCentre P ro 412 User Guide Cleaning Cleaning the WorkCentre Pro 412 Proper maintena nce is i mportant for the sm ooth oper ation of any equi pment. CAUTION: When cleaning the Work Cen tre P ro 41 2 , do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly onto any area. A void supplies that[...]

Xerox WorkCent re Pro 412 User G uide Page 7-3 Maintain ing the Pr oduct Cleaning the Document Glass and Cover Keeping the docume nt glass clean he lps ens ure the be st possib le copies. It is recom mended that you cle an the document glass at the start of ea ch day and during the day as needed. The Cons tant Velo city Tra nsport (CV T) glass i s [...]

Page 7-4 Xerox WorkCentre P ro 412 User Guide Ordering Su pplies The Toner Cartridge and the Drum Cartridge a re availab le as cust omer repla ceable un its. The custo mer replac eable uni t part nu mbers are listed be low: To obta in supp lies, con tact yo ur loc al Xerox office, giving y our compa ny name, the product n umber and its ser ial num [...]

Xerox WorkCent re Pro 412 User G uide Page 7-5 Maintain ing the Pr oduct Customer Repl aceable Unit s Toner Cartridg e Expected Cartridge Life The li fe of your toner ca rtridge de pends on the amount of ton er used in e ach printed job. For i nstance, when you p rint a ty pical busines s letter with about 5% pag e coverag e, you can expect a toner[...]

Page 7-6 Xerox WorkCentre P ro 412 User Guide Replacing the Toner Cartridge When the t oner car tridge is near the end of its li fe, whit e streak s or hue change wi ll occu r. The LCD di splays warning message ‘ TONER LOW ’ . When the ‘ TONER LOW ’ messag e appears, y ou can r emove the toner cartridge and gently sha ke it to te mporarily [...]

Xerox WorkCent re Pro 412 User G uide Page 7-7 Maintain ing the Pr oduct Open the front cover . T urn the toner loc king lever upwards to release the toner cart ridg e. Remove the toner car tridge from the m achine.[...]

Page 7-8 Xerox WorkCentre P ro 412 User Guide T o Re-distribute the T oner: NOTE: If the toner g ets on your cl othing, wi pe it off with a d ry cloth and was h clothin g in cold water . Hot water sets tone r into fabric. Replacing the T oner Cartridge: When the to ner even tual ly run s out, on ly bl ank page s will print when a job is pri nted. A[...]

Xerox WorkCent re Pro 412 User G uide Page 7-9 Maintain ing the Pr oduct . Pull the used cart ridge out.[...]

Page 7-10 Xerox WorkCentre P ro 412 User Guide Setting Your Produ ct to Send T oner Low Information If you set th e Notify Toner m enu option to ON, when the to ner cartri dge needs to be rep laced, your machin e autom atically sends a fax to your service co mpany or the dealer t o notify them that y our mac hine requir es a new tone r cartri dge. [...]

Xerox WorkCent re Pro 412 User G uide Page 7-1 1 Maintain ing the Pr oduct Drum Cartridge The Drum Car tridge req uires replac ement when th e Drum lif e warning is display ed, aft er approxi mately 1 5,000 copi es. If you a re expe riencing streaks or spots on yo ur prints there is an option for cleani ng the dru m. CAUTION: Do not expose the gree[...]

Page 7-12 Xerox WorkCentre P ro 412 User Guide Replacing the Drum Cartridge The use ful life of th e drum c artridge i s approxim ately 15,000 copies . The LCD d isplays ‘ DRUM WARNING ’ when th e drum is near the end of life. App roxima tely 1,000 more co pies ca n be made, bu t you sh ould have a replace ment cart ridge in s tock. When ‘ RE[...]

Xerox WorkCent re Pro 412 User G uide Page 7-13 Maintain ing the Pr oduct NOTE: The toner ca rtridge must be rem oved t o replace t he drum ca rtridge . Pull the used dru m cartrid ge.[...]

Page 7-14 Xerox WorkCentre P ro 412 User Guide Loading Med ia Always us e print m edia that m eets the g uideline s for use wi th this produc t. Using a p rint media tha t is not recom mended may cause p aper jam s or print quality problems . Media can be lo aded in th e Paper C assette o r in the By pass Tray. The tabl e below id entifies the Medi[...]

Xerox WorkCent re Pro 412 User G uide Page 7-15 Maintain ing the Pr oduct a. Depend ing on pape r thickne ss, maxi mum capa city ma y be reduced . b. If you are exper iencing ex cessive j amming, fe ed one sheet at a time th rough the Bypass Tray. Using the Paper Cassette The pape r cassette can hold a maxim um of 55 0 sheets of 8 0 g/m 2 (20 l b) [...]

Page 7-16 Xerox WorkCentre P ro 412 User Guide Push down on the pressur e plate u ntil it lo cks in positio n. Adjust the rea r paper guide to the requi red paper length. It is pres et to A4 or 8.5 x 11 inch size de pendin g on country . T o lo ad anot her size, lif t and inse rt the rear guide int o the correspo nding posit ion . LGL FOLIO A4 LT R[...]

Xerox WorkCent re Pro 412 User G uide Page 7-17 Maintain ing the Pr oduct Fan the paper a nd insert it into the c assette.[...]

Page 7-18 Xerox WorkCentre P ro 412 User Guide Ensure that the pap er is position ed unde r the snubb ers. Snubber Do not fill above th e max fill line. Max F ill Li ne[...]

Xerox WorkCent re Pro 412 User G uide Page 7-19 Maintain ing the Pr oduct NOTE: When you p rint a file f rom your PC using t he paper casset te, make sur e that you sele ct the source an d the corre ct paper size from your softwa re appli cation be fore starting you r print jo b. HINT : If you experienc e proble ms feedin g paper , plac e the paper[...]

Page 7-20 Xerox WorkCentre P ro 412 User Guide NOTE: When feedin g media th rough the Bypass Tr ay the paper size op tion in Sys tem Data Settin gs must b e set to the corre ct size. If f eeding media sm aller than A 4/Letter , the setting can remain set at A4, Lette r or Legal size. Refer to Chapter 9 - Syst em Setup, page 9-6 for inst ructions. T[...]

Xerox WorkCent re Pro 412 User G uide Page 7-21 Maintain ing the Pr oduct Loading the Bypass Tray HINT : For tr ansparencies hold the transparencies by the edges an d avoid touchin g the print side. O ils from your fing ers that are d eposited on the tra nsparency c an cause print qu ality problem s. Lower the Bypass tray , loc ated on the r ight s[...]

Page 7-22 Xerox WorkCentre P ro 412 User Guide Adjust t he paper guid e to the width of the stack of prin t material. Ensure that you h ave not loaded too much print me dia. The stack sh ould be un der the s tack hei ght limi t mark . The prin t medi a buckles if you load a sta ck that is too deep, or push it in too f ar . If copyi ng, press [ Pape[...]

Xerox WorkCent re Pro 412 User G uide Page 7-23 Maintain ing the Pr oduct Media Gu ideline s When sel ecting o r loadin g paper, envelope s, or othe r special media , consider these gui delines: - Attemptin g to prin t on damp, c urled, w rinkled, or to rn paper c an cause pap er jams and poor print quali ty. - Use on ly high qual ity cop ier grade[...]

Page 7-24 Xerox WorkCentre P ro 412 User Guide Guidelines for S pecial Me dia Ensu re you rea d any i nstructio ns that come wit h your spec ial paper. Th ese in structions provide i mportant informat ion regarding how to ach ieve the h ighest print q uality wi th these papers. - It is r ecomme nded that you feed special paper ty pes one sheet at a[...]

Xerox WorkCent re Pro 412 User G uide Page 7-25 Maintain ing the Pr oduct - Do not f eed a shee t of labels through the product more than on ce. The adhes ive bac king is des igned for one pass through t he product. - Do not u se label s that are s eparatin g from the backing sheet or are wrink led, bubbl ed, or oth erwise dam aged.[...]

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Xerox WorkCent re Pro 412 User G uide Page 8-1 Basic Tro ubl e s ho oti ng 8 Basic T roubleshooting This cha pter pro vides infor mation fo r solv ing prob lems which may oc cur wit h your Wor kCentre Pro 412 . T able s lis ting Er ror Message s and Code s, probl ems and p ossible solutio ns are provid ed. This ch apter incl udes: - Document Jam s [...]

Page 8-2 Xerox WorkCentre P ro 412 User Guide Document Ja ms If a document jams while it is feed ing through the ADF , ‘ DOCUMENT JAM ’ appear s in the display. Details for cleari ng the three typ es of docume nt misfee ds ar e given be low. Input Misfeed Open the ADF top cover . Pull the document gently to the righ t and out of t he ADF . Clos[...]

Xerox WorkCent re Pro 412 User G uide Page 8-3 Basic Tro ubl e s ho oti ng Exit Mis feed Roller Misfeed Open the docum ent cover and turn the roller knob to remove the misfe ed documents from the exit area. If the jamm ed docume nt canno t be easily removed , skip to “ Ro ller Misf eed ” . Close the document cove r . Feed the documents ba ck in[...]

Page 8-4 Xerox WorkCentre P ro 412 User Guide Paper Jams If paper jam s occur, ‘ PAPER JAM ’ appear s in the displ ay . Follow the steps bel ow to cle ar jam. To avoid tea ring paper , pull the jammed paper out ge ntly and s lowly. Paper Feed Area If jammed in the paper feed area, ‘ PAPER J AM 0 ’ appears in the disp lay. Remove the paper c[...]

Xerox WorkCent re Pro 412 User G uide Page 8-5 Basic Tro ubl e s ho oti ng NOTE: If you remo ve the ja mmed paper he re, open t he side cove r then clos e it to cl ear the ‘ PA P E R J A M ’ message on the LCD. CAUTION: Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy quality If the paper do es not mo[...]

Page 8-6 Xerox WorkCentre P ro 412 User Guide Fuser Area If jammed in the fuser area, ‘ PAPER J AM 1 ’ appears in the display . W ARNING:The fuser ar ea is hot. T ake ca re when removing p a per from the mac hine. CAUTION: Do not pull paper up through the fusing unit. Unfused t oner may a dhere in the area, res ulting in smudged copies. Insert [...]

Xerox WorkCent re Pro 412 User G uide Page 8-7 Basic Tro ubl e s ho oti ng Remove the j ammed paper , in the dire ction sh own. Push up on the fu ser lev er , then close the side c over .[...]

Page 8-8 Xerox WorkCentre P ro 412 User Guide Pape r Exi t Area If jammed in the paper exit area, ‘ PAPER JAM 2 ’ appears in the display . Press the releas e latch to open the s ide cover . Open the front cover . Pull dow n on the fuser le ver . Thi s will r elea se pres sure on the paper .[...]

Xerox WorkCent re Pro 412 User G uide Page 8-9 Basic Tro ubl e s ho oti ng T urn the jam remove lever in the dire ction of th e arrow to move the pape r to the ex it area, the n gently p ull the paper out throug h the exi t area.[...]

Page 8-10 Xerox WorkCentre P ro 412 User Guide T urn the jam remove lever back to t he original positio n.[...]

Xerox WorkCent re Pro 412 User G uide Page 8-1 1 Basic Tro ubl e s ho oti ng Duplex Jam If paper jam oc curs in the dup lexer, ‘ D UPLEX JAM ’ ap pears in the disp lay. Bypass Jam ‘ BYPAS S JAM ’ appea rs in the d isplay whe n the mach ine do es not det ect paper i n the bypas s tray due to no pape r or impr oper paper lo ading when you try[...]

Page 8-12 Xerox WorkCentre P ro 412 User Guide Calling for Service If the pro blem per sists, cont act the Xer ox Welcom e Centre or your lo cal rep resenta tive. Th e serial n umber of t he machin e will be req uired, to gether wi th any re levant err or codes For in formatio n on loca ting the s erial nu mber, pleas e refer to “ Customer Suppor[...]

Xerox WorkCent re Pro 412 User G uide Page 8-13 Basic Tro ubl e s ho oti ng LCD Error Messages If an ab normal con dition arises i n the mach ine or an inco rrect operatio n is performe d, a messag e indicati ng the nature of the error is displaye d. If this h appens, take the correc tive actio n listed i n the foll owing tabl e. Display Meaning So[...]

Page 8-14 Xerox WorkCentre P ro 412 User Guide Replac e Drum The drum cartridg e is out of l ife. Replace the drum cartridge. Re fer to page 7-11 . T oner Empty The to ner cartridg e has run o ut. The m achin e stops. Replace with a new toner cartridge . Refer to page 7-5 . T oner Low The to ner is alm ost empty . T ake out the tone r cartridge and[...]

Xerox WorkCent re Pro 412 User G uide Page 8-15 Basic Tro ubl e s ho oti ng Polling Er ror W hen se tting up to pol l another fa x machi ne you hav e used a n incor rect poll code. Enter the correct p oll code . The rem ote fax mac hine yo u want to po ll is not r eady to r espond to your pol l reques t. The remote operator should kno w in advanc e[...]

Page 8-16 Xerox WorkCentre P ro 412 User Guide Solving Problems The foll owing ch art list s some c ondition s that may occur and the reco mmended s olutions. F ollow the suggest ed solutions until the problem is correcte d. If the pr oblem pers ists, pleas e call fo r service. Copier Problems Sol ution Chart Condition Suggested Solution The LCD do[...]

Xerox WorkCent re Pro 412 User G uide Page 8-17 Basic Tro ubl e s ho oti ng Frequent copy p aper jams Fan the s tack of paper , then turn it o ver in t he cassette. Repla ce paper in paper cassette with a fresh sup ply . Check/a djust paper guides. Ensu re that the p aper is the proper p aper weight 80 g/m 2 (20 l b) bond pape r is recomm ended. Ch[...]

Page 8-18 Xerox WorkCentre P ro 412 User Guide Printing Probl ems So lution Chart Problem Probable Cause Suggested Solution Y our product does not print The IEE E-1284 para llel cable o r USB ca ble i s not con nected pr operly . Check the cable c onnection . The IEE E-1284 para llel cable o r USB ca ble i s defec tiv e. Check the cable wit h a co [...]

Xerox WorkCent re Pro 412 User G uide Page 8-19 Basic Tro ubl e s ho oti ng Printing is too slow Th e compute r parallel port may not be set for high s peed commun icat ions. If your comp uter is equ ipped with an ECP parallel p ort, enable t his mode of operation . Refer to t he Enabli ng High Speed Pr inter Com municati ons sectio n of your PC ?[...]

Page 8-20 Xerox WorkCentre P ro 412 User Guide Back grou nd scatt er T he paper ma y be too damp. T ry pri nting with a dif ferent batch of paper . Do not open package s of paper until neces sary so that th e paper does not absorb to o much mo isture f rom the air . Prin ting over un even surfac es. If printin g onto env elopes, cha nge yo ur print[...]

Xerox WorkCent re Pro 412 User G uide Page 8-21 Basic Tro ubl e s ho oti ng Faxing Problems Solution Chart Problem Suggested Solution Originals are fed diagonally (skewed) Ensure the D ocument G uides are adjusted to th e width of th e original that yo u are se nding. Check the origina l meets the c onditions es tablished f or use wi th this de vic[...]

Page 8-22 Xerox WorkCentre P ro 412 User Guide Paper is output but not printed. Ensure there enou gh toner . Check with the party s ending the fax that th e origin al was pl aced corr ectly when s canned a t the remo te F AX. Problem Suggested Solution[...]

Xerox WorkCent re Pro 412 User G uide Page 8-23 Basic Tro ubl e s ho oti ng Resetting the Mach ine If you ar e experien ce problem s or the machine l ocks up y ou may need t o reset th e machine . Use the following instructi ons to reset and reboo t the mach ine: NOTE: Thi s progra mming se quence m ust be perfo rmed wit hin 1.5 se conds. Press the[...]

Page 8-24 Xerox WorkCentre P ro 412 User Guide[...]

Xerox WorkCent re Pro 412 User G uide Page 9-1 System Setup 9 System Setup There ar e various system settings which requi re setting up prior to using you r WorkCentre Pr o 412 machine . Also ControlCe ntre 5.0 i s availabl e for se tting up th e machine remotel y, at your P C or Worksta tion. The foll owing topi cs are in cluded: - Syste m Setup -[...]

Page 9-2 Xerox WorkCentre P ro 412 User Guide System Setup Through th e System Setup men u you ca n change v arious settings on the mac hine. System Setup Options Option Description Receive Mode Y our pr oduct is s et to automa tically r eceive a fa x. There a re several other rec eive mod es availab le: TEL: In TEL mode , automatic fax an swering [...]

Xerox WorkCent re Pro 412 User G uide Page 9-3 System Setup Key Sound With thi s option set to ON, a key t one sounds each time any key is pres sed. Speaker Control Y o u can set the speaker to ON, OFF or COM. With this option set to CO M, the s peaker is on u ntil the r emote machi ne answer s. Select Language Y ou can choose wh ich lang uage to d[...]

Page 9-4 Xerox WorkCentre P ro 412 User Guide Changing the System Setup Options Use the foll owing inst ructions to displa y or change th e default System Setup opti ons: Press [Me nu/Exit] on t he contr ol panel. Press or until ‘ SYSTEM S ETUP ’ app ears , then press [Se lect] . Press or to scr oll through the opt ions. T o di splay o r change[...]

Xerox WorkCent re Pro 412 User G uide Page 9-5 System Setup Adjusting Sp eaker V olume Use the fol lowing i nstruct ions to ad just the l oudness of the speaker . Ensure that the LCD displays date and ti me (Fax St andby mode). If not, pres s [Copy/Fax /Scan] unti l FAX disp lays, then press [Select] . Press [Ma nual Dial ]. Y ou ’ ll hear a dial[...]

Page 9-6 Xerox WorkCentre P ro 412 User Guide System Dat a Settings Your ma chine has variou s user-se lectable system data option s. These o ptions are p reset at the factory , but you m ay need to c hange them . To fin d out how the option s are curr ently set, print t he System Da ta list. NOTE: There ma y be restr ictions on some of the System [...]

Xerox WorkCent re Pro 412 User G uide Page 9-7 System Setup Power Save The po wer savi ng menu ite m lets you r educe powe r usage wh en the m achine is idle. Select ON to turn t his feature on. The L CD prompts you to choos e the length of time the m achine wai ts after a job is pr inted before it switc hes to a redu ced power state. Select O FF t[...]

Page 9-8 Xerox WorkCentre P ro 412 User Guide Sett i n g Sys tem D a ta Op ti on s Use the in struction s below to set the Sys tem Data opt ions to the requi red setting s: Press [Me nu/Exit] on the c ontrol pane l. The di splay s hows the first me nu; SY STEM DA T A. The display shows the fi rst system d ata option men u ‘ PAPER S IZE ’ in the[...]

Xerox WorkCent re Pro 412 User G uide Page 9-9 System Setup Report s Variou s Reports an d List s are avai lable on y our mach ine. The reports he lp you to monito r your mac hine and fax activi ty. Reports can be set up to i nclude spec ific in formatio n or to pr int automa tically. Your ma chine can prin t report s contai ning use ful infor mati[...]

Page 9-10 Xerox WorkCentre P ro 412 User Guide Help List This list shows th e machin e ’ s basic function s and co mmands to us e as a quic k refe rence g uide. Multi-Communication Report This rep ort is pr inted auto matical ly after sending do cument s or receiv ing docu ments fr om more t han one lo cation . Power Failure Report This repo rt i[...]

Xerox WorkCent re Pro 412 User G uide Page 9-1 1 System Setup Clearing Memory You can selecti vely clea r the foll owing inf ormation stored i n your ma chine ’ s memory : SYST EM ID Your fax number and name a re cleare d from the machine ’ s memory . SYSTEM DA T A Restores a ll the user -selectable o ptions to the factory def ault. PHONE BK/ME[...]

Page 9-12 Xerox WorkCentre P ro 412 User Guide ControlCentre 5.0 Usi ng th e Xero x Wor kCen tre Pr o 412 Contr olCentr e 5.0 , you can set up fax system da ta optio ns, create an d edit phoneb ook entries , or view the informa tion of your Wor kCentre Pro 41 2 machine on you r desktop com puter. After s etting up fa x data opti ons or cr eating ph[...]

Xerox WorkCent re Pro 412 User G uide Page 9-13 System Setup Using ControlCentre 5.0 The Contr olCentre 5. 0 screen pr ovides fi ve tabs: - Settings - Adv anced - Phoneboo k - Informati on - Fi rmw are Up date To exit ControlC entre 5.0, clic k the [Ex it ] button in the botto m of each ta b screen. For furthe r details, cli ck the [Help] but ton i[...]

Page 9-14 Xerox WorkCentre P ro 412 User Guide Sett ings Ta b Click o n the [Setti ngs] tab t o configu re Fax Sys tem Data settings. HINT : For de tails on t he System Da ta Setting options, plea se refer to “ Sy stem Data Setti ngs ” on page 9-6 . Read s the c urren t settings i n the WorkCentre P ro 412 mac hine t hen refreshe s ControlC ent[...]

Xerox WorkCent re Pro 412 User G uide Page 9-15 System Setup Advanced Tab Click o n the [Adv anced] ta b to chan ge the default F ax System Setup options . HINT : F or details on the System S etup opt ions, please refer to “ System S etup ” on page 9-2.[...]

Page 9-16 Xerox WorkCentre P ro 412 User Guide Phonebook Tab Click o n the [Phon ebook] tab to create an d edit phonebook entries. Reads t he phoneboo k entries from the Wor kCent re Pr o 412 machine to ControlCen tre 5.0. Allows y ou to download th e phonebook entries from Contr olCentre 5.0 to the Wor kCent re Pr o 412 machine. Phoneb ook entrie [...]

Xerox WorkCent re Pro 412 User G uide Page 9-17 System Setup Information Tab Click on th e [Informa tion] tab to view the soft ware vers ion informa tion an d various counters . The coun ters all ow you to check how many s cans and pr ints have been made, and how many jam s have o ccurred o n your mac hine. Numb er of sc ans using th e ADF . Numb e[...]

Page 9-18 Xerox WorkCentre P ro 412 User Guide Firmware Update Tab Click o n the [Firm ware Updat e] tab to upd ate the fir mware of your ma chine . NOTE: This feat ure should be used by an Xer ox Servic e Repr esent ative. Pleas e cont act yo ur loca l Xerox representativ e or aut horised dealer f or further information .[...]

Xerox WorkCent re Pro 412 User G uide Page A-1 Append ix A - Safety Note s Appendix A - Safety Notes Your Xe rox pr oduct and supplies have be en design ed and tested to mee t strict s afety req uirement s. These inc lude Safety Agency approva l, and co mpliance to est ablishe d environme ntal stand ards. Plea se read the following instruc tions ca[...]

Page A-2 Xerox WorkCent re Pro 412 User Guide Use of an extension cord with this product is not recommended or authorized. Users should c heck bu ilding codes a nd insur ance requi rements if a prop erly earth ed extension c ord is to be used. E nsure that th e total amp ere ratings of th e product s plugged i nto the exte nsion co rd do not exceed[...]

Xerox WorkCent re Pro 412 User G uide Page A-3 Append ix A - Safety Note s Never defe at interl ock switch es. Mach ines are designe d to restric t operator ac cess to unsa fe areas. Cov ers, guard s and interlo ck swit ches are pr ovided to e nsure th at the mac hine will not ope rate with co vers opene d. Do not put yo ur hands in to the fu ser a[...]

Page A-4 Xerox WorkCent re Pro 412 User Guide Regulatory Informa tion The CE m arking applied t o this produ ct symb olizes Xerox Limited Declarat ion of Co nformity wi th the fo llowing a pplicab le Directive s of the E uropean U nion as o f the dates indicate d: January 1 , 1995: Counc il Directiv e 73/23/EEC am ended by Counci l Directive 93/ 68[...]

Xerox WorkCent re Pro 412 User G uide Page A-5 Append ix A - Safety Note s represe nt ative f or a list o f approv ed accesso ries. W ARNING:In order to al low this equipment to operate in proximity to Industrial, Scient ific and Medic al (ISM) equipment, the external ra diation from the ISM equipment may have limited or speci al mitigation measure[...]

Page A-6 Xerox WorkCent re Pro 412 User Guide Produc t. It does n ot emit haz ardous r adiation a s the beam is totally enclose d during all phas es of custom er operati on and mainte nance. The Electricity at Work Regulati ons - UK ONLY The Elect ricity at Work Reg ulation 1 989 came into force i n Engla nd and Wa les on t he 1 A pril 1990. T his [...]

Xerox WorkCent re Pro 412 User G uide Page A-7 Append ix A - Safety Note s QUESTION: Does XEROX L imited comp ly with the Electric ity at Wo rk Regulatio n? ANSWER: The regulati on places a duty on all employers and self-em ployed pers ons to ensu re t h e el ec tr ic al s yste ms in their premises are, effe ctively s afe. The regul ation does not [...]

Page A-8 Xerox WorkCent re Pro 412 User Guide PERSO NS WHO POSSESS THE RELEVAN T SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS. Please contact th e XEROX Li mited Custom er Servic e Organiza tion fo r further info rmation. THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQU IPMENT MAY PROVI DE MISL EADING R ESULTS AND MAY CAUSE DEATH, P[...]

Xerox WorkCent re Pro 412 User G uide Page A-9 Append ix A - Safety Note s Certific ation to 1999/5/EC Radio Equipment & T elecommunications Terminal Equipment Directive This Xer ox produc t has been self-c ertified by Xerox for pan- Europea n single terminal c onnectio n to the ana logue p ublic switche d telephone network (P STN) in acc ordan[...]

Page A-10 Xerox WorkCentre P ro 412 User Guide FCC Regulations Send Header Requirements Federal Co mmunica tions Comm ission ( FCC) regulati ons require al l persons within the Uni ted States who send any message via a fac simile ma chine to include an identif ying message in the transmissi on. The m essage m ust clearl y contain an identifi er and[...]

Xerox WorkCent re Pro 412 Us er Guide Page A-1 1 Append ix A - Safety Note s W ARNING:Ask your local telephone comp any for the modular jack type inst alled on your line. Connecting this machine t o an unauth orized jack c an severely damage telephone comp any equipment. Y ou, not Xerox, assume all resp onsibility and/ or liability for a ny damage [...]

Page A-12 Xerox WorkCentre P ro 412 User Guide The tel ephone c ompany will , where practical , notify you when they need to tempor arily di sconnec t service. H owever, if action is reason able and n ecessa ry, but prior notice i s not prac tical, they may still te mporaril y disconne ct your se rvice. In s uch case s they must : - Immediate ly no[...]

Xerox WorkCent re Pro 412 User G uide Page A-13 Append ix A - Safety Note s Canadian Cert if ication Notice: The Industry Ca nada Label on the mac hine ide ntifies certifi ed equipm ent. This certif ication mea ns that the equip ment meets certain telecommun ications networks protectiv e, operationa l and saf ety requ irements. In dustry Canada doe[...]

Page A-14 Xerox WorkCentre P ro 412 User Guide Environmental Compliance Energy Star ® XEROX Corporation designe d this produ ct to com ply with t he guideli nes of the E NERGY S TAR ® program of the Envir onmental P rotection A gency. As an ENERG Y STAR ® Partner , XEROX ha s determ ined that th is produc t meets the ENERG Y STA R ® guid elines[...]

Xerox WorkCent re Pro 412 User G uide Page B-1 Appendix B - Specificatio ns Appendix B - Specifications The Wor kCent r e Pro 412 adheres to stric t specific ations , approva ls and ce rtifica tions. These spec ifications are desi gned to provide for the safet y of users and to ens ure that the machine operates in a full y functi onal stat e. Use t[...]

Page B-2 Xerox WorkCent re Pro 412 User Guide Printer Specification Item Description Emulatio n PCL6 Resolut ion T rue 600 x 600 dpi , 1200 dpi class Prin ting sp eed 12 ppm (for A4 / let t er si ze) Effective printing wid th 208 mm (8 .2 inches) fo r letter / lega l (216 x 356 mm / 8.5 x 14 inch) 202 mm ( 8 inche s) for A4 First print out time 13 [...]

Xerox WorkCent re Pro 412 User G uide Page B-3 Appendix B - Specificatio ns Fax Specification Item Description Applicable line G3 PST N (Public Switched T ele phone Network ) Compatibility ITU Group 3 Resolut ion S tandar d: 203 x 98 dpi Fine: 203 x 196 dpi Super Fine: 300 x 300 dpi Dat a coding MH/MR/MMR/JPEG Maximum modem spe ed 33.6 kb ps T rans[...]

Page B-4 Xerox WorkCent re Pro 412 User Guide Scanner and Cop ier Specification a. Single Document M ultiple P rintout Item Description Scanning meth od CCD, Flat- bed Scan speed Platen (SDMP a ): 12 cpm ADF (SDMP) : 12 cpm A D F ( M DS P ) : 6 .6 c p m a t T e xt / M i xe d 3.3 c pm at Pho to Scan reso lutio n 600 x 600 dpi , 1200 dp i class Scan [...]

Xerox WorkCent re Pro 412 User G uide Page B-5 Appendix B - Specificatio ns Genera l Specification Item Description Input paper tray capacity Casse tte: 550 she ets 80 g/m 2 (20 l b) Bypass tra y: 100 sh eets 80 g/m 2 (20 lb) Outpu t tray capacity 250 sheets 80 g/m 2 (2 0 lb ) T oner cartridge life 6,000 pages ( for S tarter , 3,000 pages) , 5% cov[...]

Page B-6 Xerox WorkCent re Pro 412 User Guide Paper Specificat ion It em Desc ript ion Paper type s available P lain paper , OHP fi lm, Label , Envelop e, Card, P ostcard Paper s izes Paper T ype W x L (mm) W x L (Inch) Letter 215.9 x 279 8.5 x 1 1 Legal 215.9 x 355 .6 8.5 X 14 JIS B 5 182 x 2 57 7.17 x 10.1 2 A4 210x 297 8.27 x 1 1.6 9 Exec utive [...]

Xerox WorkCent re Pro 412 User G uide Page B-7 Appendix B - Specificatio ns Input Source Source Media T ypes Sizes Thickness Paper Casse tte Plain Pa per A4, Lett er , L egal, Foli o 60 ~ 90 g/m 2 (16lb ~ 24lb) Bypa ss Casse tte Plain Paper , Envel op, T ransp arency , Labe l, Card stock A4, Lett er , Lega l, Folio, E xecutiv e, A5, B5 , A6, Mona r[...]

Page B-8 Xerox WorkCent re Pro 412 User Guide[...]

Xerox WorkCent re Pro 412 User G uide Index-i Index Index Numerics 2-Sided Copy 3-11 Long Edge 3-11 Short E dge 3-11 A Acces sing Prin ter Settings 4-3 Add ing a P aus e 2-10 Addin g Docu ments To a D elay S end 5-26 Addin g Paper 2-18 Adju sting Sp eaker V olume 9-5 Adva nced Fax F eatures 5-23 Cancelin g a Sche duled Op eration 5-32 Delay Send 5-[...]

Index-ii Xerox WorkCentre P ro 412 User Guide Installi ng 9-12 Phonebook Tab 9-16 Running Co ntrolCentre 5.0 9-12 Settings Tab 9- 14 Usi ng Co ntrol Centre 5.0 9-13 Conv ention s 1-5 bracket tex t typeface 1- 7 cautions 1-8 hints 1-8 ital ic type face 1-7 notes 1-8 orientat ion 1-5 quick pathw ay 1-7 warnings 1-8 Copi er Pr oblem s Solut ion Cha rt[...]

Xerox WorkCent re Pro 412 User G uide Index-iii Index Resolution 5- 20 Scan O ptions 5-21 Sending a Color Fax 5-23 Standard 5-20 Fax Jo b Manageme nt 5-7 Cancelin g a Fax 5-7 Confirmi ng a Trans mi ssi on 5-7 Monitoring Dual Job Status 5-8 Fax Number 5-6 Fax Reports 5-3 3 Message Confirma tion 5-33 , 9-9 Mult i-Commu nicati on Report 5-34 , 9-10 Ph[...]

Index-iv Xerox WorkCentre P ro 412 User Guide LCD Error Messa ges 8-13 Lighten/Da rken 3-9 , 5-22 , 6-11 Loading M edia 7-14 Loading th e Bypas s Tray 7-21 Loading th e Paper Cassette 7-15 Medi a Guidel ines 7-23 Special Media G uidelin es 7-24 Usi ng th e Byp as s Tray 7-19 Using the Paper Ca ssette 7-15 Loading P aper 2-18 , 7-14 Loading th e Byp[...]

Xerox WorkCent re Pro 412 User G uide Index-v Index Accessi ng from Win dows 2000 4-4 Access ing from Wi ndows 95 /98/M e 4-3 Access ing fr om Wind ows NT 4. 0 4-4 Print er Specif i cation B-2 Printin g a Docum ent from an Applicati on 4-2 Printin g Problems Solution Ch art 8-18 Printin g Reports 5-34 , 9-10 Priority Sending 5-27 Problem Solv ing 8[...]

Index-vi Xerox WorkCent re Pro 412 User Guide Select t he Copy F eatures 3-7 Select t he Fax F eatures 5-6 Select t he Pape r Supply 3- 3 Select t he Scan F eatures 6-7 Sending a Color Fax 5-23 Sending a Fax aft er Talki ng 5-17 Serial num ber loc ation 1-4 Service Te le pho ne Numbe r 8-12 Servic e, Calling f or Serv ice 8-12 Setting S ystem Dat a[...]

Xerox WorkCent re Pro 412 User G uide Index-vii Index Copier Pr oblems Solu tion Char t 8-16 Faxing Problems Solut ion Chart 8-21 LCD Error Messages 8-13 Printing P roblems S olution Ch art 8-18 Resetting the machine 8-23 Solvin g Pro blems 8-16 TWAIN Sca nner Prog ram 6-2 TX Poll 5-28 TX-RX JOURNAL 9-11 U Unpacki ng the m achine 2-2 Usi ng Co ntro[...]

Index-viii Xerox WorkCentre P ro 412 User Guide[...]