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Xerox 8825/8830 manual

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Table of contents for the manual

  • Page 1

    XES Synergix     8825/8830 Printer Operator Manual 701P19710 November 2000[...]

  • Page 2

    FCC Compliance In the USA Class A This equipment has been tested and found to c omply with the limits for a Class A digital device, pursuant to Par t 15 of the FCC rules . Thes e limits are designed to provide reasonable pr otection against harm ful inter ferenc e when the equipment is operated in a com m ercial environm ent. T his equipm ent gener[...]

  • Page 3

    T rademark Acknowledgments XEROX®, X ES™, Sy nergix ™, The Docum ent Com pany, and the identify ing product names and number s herein are tradem ark s of XEROX CORPO RATIO N. W indows NT ® , W indows ® 95, W indows ® 98, and W indows ® 2000 are regist ered tradem arks of Micr osoft Corpor ation. Internet Explorer is a copyright protected p[...]

  • Page 4

    Introduction Congratulations on acquir ing y our new XES Synergix 8825/8830 Printer. W e look forward to s upporting y ou and helping you to increase your printing productivity. The integrated featur es, the ease of oper ation, and the reliability of y our new equipment will allow y ou to concentrate on your business and leave the pr inting to y ou[...]

  • Page 5

    XES Synergix 8825/8830 Printer Op erator M anual 1 T ABLE OF CONTENTS SAFETY NOTES ................................................................. 2 PRINTER OVERVIEW ........................................................ 5 Left Side View .................................................................. 5 Right Side View .......................[...]

  • Page 6

    XES Synergix 8825/8830 Printer Op erator M anual 2 SAFETY NOTES Your Printer has been desig ned and tested to meet strict safety requir ements. These include safety agency examination and approval and compliance wi th established envi ronmental standards. Please read the follow ing instructi ons carefully before operating the Printer and refer to t[...]

  • Page 7

    XES Synergix 8825/8830 Printer Op erator M anual 3 SAFETY NOTES (continued) Slots and openings in the cabinet and i n the back and bottom of the printer ar e provided for v entilation. To ensure reliable operation of the printer and to pr otect it f rom over heating, never position the printer so that these openings are near a r adiator or heat reg[...]

  • Page 8

    XES Synergix 8825/8830 Printer Op erator M anual 4 SAFETY NOTES (continued) GROUND FAULT PROTECTION The printer is equipped wi th an additional safety feature, a Ground Fault Interrupter (GFI). This safe ty device w ill remo ve all power to the printer i f an electrical fault is detected by the GFI. In the ev ent that power is i nterrupted to the p[...]

  • Page 9

    XES Synergix 8825/8830 Printer Op erator M anual 5 PRINTER OVERVIEW LEFT SIDE VIEW Drawer 3 (B ottom) Open to load paper rolls and to clear media j ams . (Not available on the 8825.) Drawer 2 (M idd le) Open to load paper rolls and to clear media j am s. (Optional on the 8825.) Drawer 1 ( Top) Open to load paper rolls and to clear media j am s. Out[...]

  • Page 10

    XES Synergix 8825/8830 Printer Op erator M anual 6 PRINTER OVERVIEW RIGHT SIDE VIEW Controller Option Interfac es to the client/host and form ats inc oming prints. Controller On/Off Sw itch Switches the controller on and off . Pow er Cord Connection Connect the power cord here and to a suitable outlet. Ground Fault Pr otector Removes power to print[...]

  • Page 11

    XES Synergix 8825/8830 Printer Op erator M anual 7 PRINTER OVERVIEW FRONT VIEW (front door open) Toner Waste Container Replace at stated intervals.[...]

  • Page 12

    XES Synergix 8825/8830 Printer Op erator M anual 8 PRINTER OVERVIEW CONTROL PANEL Numeric Keypad and Cancel/Clear (C/c) Button Messag e Display Provides 2 lines by 40 character alphanumer ic display of printer status and menus . Enter Button Press to enter the printer m enus and to store the se lections. Exit Button Press t o exit from the printer [...]

  • Page 13

    XES Synergix 8825/8830 Printer Op erator M anual 9 POWER ON/OFF Switching On and Off Switching Off 1. Press the Contr oller power switch (B) to the Of f (0) pos ition. 2. Press the pr inter power switch (A) to the off (0) position Switching On Note: Load media in the drawers before switching on the power or after the printer is ready to print . 1. [...]

  • Page 14

    XES Synergix 8825/8830 Printer Operat or M anual 10 POWER ON/OFF Power Saver , Rest Modes 2) REST MODE In the Rest m ode, a m inimum of power is s upplied to the printer . Using the printer m enu, you can adjust the tim e interval that the printer rem ains in the Power Saver m ode from 15 to 150 m inutes. After this preset interval, the printer wil[...]

  • Page 15

    XES Synergix 8825/8830 Printer Operat or M anual 11 MEDIA INFORMA TION Loading the Roll s of Medi a Note: Load media in the drawers before switching on the power or after the printer is ready to print. 1. Raise the output tray (A) if necessar y and then lif t the handle in order to pull out the Media Roll Drawer 1, 2 (Optional on 8825), or 3 (Not a[...]

  • Page 16

    XES Synergix 8825/8830 Printer Operat or M anual 12 MEDIA INFORMA TION Loading the Roll s of Medi a 7. Slide the Media Roll Support Tube into the new roll of media. 8. Squeeze the lever at the end of the Media Roll Support Tube, and slide the tube into the roll until the size indicators on the tube matc h the size of the roll. 9. Lift the new roll [...]

  • Page 17

    XES Synergix 8825/8830 Printer Operat or M anual 13 MEDIA INFORMA TION Loading the Roll s of Medi a 16. Center the lead edge of the media in the r egistration window. 15. Squeeze the tw o k nobs on the Baff le and lower the Baffle into place. 12. If the lead edge of the r oll is torn or uneven, trim off the lead edge of the m edia. NOTE: Trimming i[...]

  • Page 18

    XES Synergix 8825/8830 Printer Operat or M anual 14 MEDIA INFORMA TION Loading the Roll s of Medi a 18. Push in the Media Roll Drawer. 19. Refer to inst ructions on the following page in order to program the Media View Menu for the m edia you loaded in the drawer. 20. Lower the output tray . 17. Press down on the center of the baff le in order to l[...]

  • Page 19

    XES Synergix 8825/8830 Printer Operat or M anual 15 MEDIA INFORMA TION Media V iew Menu 1. Press the Media button ( A) in order to acc ess the Media View Menu from the on-line or of f-line m ode. INITIALIZING MEDIA SUPPLY PR ESS [MEDIA] TO C HANGE MEDIA TYPE/WIDTH, [EX IT IF NO CHANG E After opening a m edia drawer and/or loading the media, the pr [...]

  • Page 20

    XES Synergix 8825/8830 Printer Operat or M anual 16 MEDIA INFORMA TION Media View Menu (cont. ) MEDIA IN <ROLL 1> IS 36.0 INCH BOND [ ENTER ] TO CHANGE SELECT MEDIA W IDT H <36.0 INCH> <11.0 INCH> <12.0 INCH> <17.0 INCH> <18.0 INCH> <22.0 INCH> <24.0 INCH> <30.0 INCH> <34.0 INCH> <36.0 [...]

  • Page 21

    XES Synergix 8825/8830 Printer Operat or M anual 17 MEDIA INFORMA TION Media View Menu SELECT MEDIA T YPE <BOND> 6. Press the Nex t or the Previous button in or der to scroll thr ough the media ty pes: • Bond (ordinary) • Vellum/ Trac ing • Film 7. Press the Enter button in order to select the media type 8. Press the Media button in or [...]

  • Page 22

    XES Synergix 8825/8830 Printer Op erator M anual 18 MANUAL BYP ASS FEED The Manual Bypass Feed is standard equipm ent for the 8830. The Manual By pass Feed is optional equipment f or the 8825 • W hen the correct m edia is not loaded for an inc oming print j ob, y ou m ay manually by pass the media dr awers and load cut-s heet media of the require[...]

  • Page 23

    XES Synergix 8825/8830 Printer Operat or M anual 19 OFF-LINE MENUS Printer Menu The printer has two off- line menus that custom ize the printer to m eet y our particular applic ation. The Printer Menu allows y ou to cus tomize the printer to m eet your special requirem ents. T he Controller Menu (available only on Printers with a Controller install[...]

  • Page 24

    XES Synergix 8825/8830 Printer Operat or M anual 20 OFF-LINE MENUS Printer Menu - Entry 1. Press the O ff- line button in order to enter the of f-line m ode. • The Message Dis play indicates PRINT ER MENU <AUDIBLE INDICATO RS>, which is the first Pr inter subm enu. 2. Press the Nex t button in order to sc roll through the other subm enus. 3[...]

  • Page 25

    XES Synergix 8825/8830 Printer Operat or M anual 21 OFF-LINE MENUS Printer Menu - Audi ble Indi cator s AUDIBLE INDICATORS <KEYPRESS = ON> 1. W hen <AUDIBLE INDICATO RS > is displayed on the Control Panel, press the Enter button. 2. Press the Enter button to select the KEYPRESS=ON featur e (or pres s Next to select the ALARM O N feature[...]

  • Page 26

    XES Synergix 8825/8830 Printer Operat or M anual 22 OFF-LINE MENUS Printer Menu - Ti mer s TIM ER S <READY TO POW ER SAVER = x x MINUTES) > 7. W hen TIMERS is displayed on the Control Panel, press the Enter button to display the first feature. 8. Press the Enter button to select the READY TO PO W ER SAVER f eature (or press Next to select the[...]

  • Page 27

    XES Synergix 8825/8830 Printer Operat or M anual 23 OFF-LINE MENUS Printer Menu - Ti mer s (cont.) TIM ER S < POW ER SAVER T O REST = xxx MINUTES) > 11. Press Enter to select the POW ER SAVER T O REST feature. 7. Press the Nex t (or Previous ) button in order to sc roll through the range of values. 8. Press the Enter button in order to enter [...]

  • Page 28

    XES Synergix 8825/8830 Printer Operat or M anual 24 OFF-LINE MENUS Printer Menu - Printer Adjustments PRINTER ADJUST MENT S <DENSITY = xx > 7. W hen PRINTER ADJU STMENT S is displayed on the Control Panel, press the Enter button to display the first featur e. 8. Press the Enter button to select the DENSIT Y feature. 3. Press the Nex t (or Pre[...]

  • Page 29

    XES Synergix 8825/8830 Printer Operat or M anual 25 OFF-LINE MENUS Printer Menu - Fi ni sher Settings FINISHER SETT INGS <FINISHER CONFIG TYPE = NONE> 7. W hen FINISHER SET TINGS is displayed on the Control Panel, press the Enter button to display the first featur e. 8. Press the Enter button to select the FINISHER f eature, or go to step 5 t[...]

  • Page 30

    XES Synergix 8825/8830 Printer Operat or M anual 26 OFF-LINE MENUS Printer Menu - Di agnosti cs 1. W hen DIAGNOST ICS is displayed on the Control Panel, press the Enter button to display the first feature. 2. Press the Enter button to select the <T EST PLO T> f eature. DIAGNOSTICS <TEST PLOT > 3. Press the Nex t (or Previous ) button in[...]

  • Page 31

    XES Synergix 8825/8830 Printer Operat or M anual 27 OFF-LINE MENUS Printer Men u - Billing Meters 1. W hen BILLING METERS is displayed on the Control Panel, press the Enter button to display the Meter A. screen. 2. Press the Enter button to view to total count of Meter A. 3. Press Ex it to return to the Printer Menu. BILLING METERS <ME TER A xxx[...]

  • Page 32

    XES Synergix 8825/8830 Printer Operat or M anual 28 PROBLEM SO L VING S tatus Codes The Printer has been designed with the user in m ind; therefor e, very few problem s will be encountered. But, should the pr inter not operate corr ectly, it has the ability, in most cas es, to advise the us er how to solve the problem . The Control Panel dis play s[...]

  • Page 33

    XES Synergix 8825/8830 Printer Operat or M anual 29 PROBLEM SO L VING Media Jams W hen a media j am oc curs, the pr inter stops. The Gr aphic Fault Display flashes an LED in the area where the f ault has occurr ed. At the sam e time, a Status Code appears on the Message Dis play . The Mes sage Display w ill also s how the correct ac tion to take in[...]

  • Page 34

    XES Synergix 8825/8830 Printer Operat or M anual 30 PROBLEM SO L VING Media Jams Error Messages 8. Unlatch (A) and open (B) the Cutter Drawer. 9. Locate and rem ove any media from the Cutter area. 10. Close the Cutter Drawer. 11. The printer will resum e printing when all jam locations have been c leared. If the problem continues , call for service[...]

  • Page 35

    XES Synergix 8825/8830 Printer Operat or M anual 31 PROBLEM SO L VING Checking for Loss of Power If there is a loss of power to the pr inter, go to the right side of the pr inter and locate the point where the power cord goes into the pr inter. Next to the power cord is a G round Fault Protector , as shown in the illustration. Ens ure that the powe[...]

  • Page 36

    XES Synergix 8825/8830 Printer Operat or M anual 32 PROBLEM SO L VING Print Quality Problem What to D o Prints are partially deleted. If the m edia is dam p, replace it. Prints are light overall. Go to the Printer Menu , Pr inter Adj ustm ents, and adjust the density . M edia Tips • Close and seal the m edia pack age when the media is not in use.[...]

  • Page 37

    XES Synergix 8825/8830 Printer Operat or M anual 33 CARE Replacing the T oner Car t r i dge 2. Open the Toner Replacem ent pack age. • Remove the Toner car tridge replacem ent. • Remove the T oner W as te Bottle. CA UTION Toner identified for us e in the XES Synergix 8825/8830 Pr inter is a two- component material made specific ally for this pr[...]

  • Page 38

    XES Synergix 8825/8830 Printer Op erator M anual 34 CARE Replacing the T oner Car t r i dge 6. Lift the used T oner Cartr idge out of the printer; try not to tilt the cartridge too m uch in order to avoid spilling toner. 8. Hold the new Toner Cartr idge horizontally and shak e it side to side 10 or 12 tim es, as s hown above. 7. Discard the us ed T[...]

  • Page 39

    XES Synergix 8825/8830 Printer Operat or M anual 35 CARE Replacing the T oner Car t r i dge 10. Lower the Toner Cartr idge into position while pushing the plunger (A) toward the fr ont of the printer, then releas e the plunger. 11. Rotate the Toner Car tridge back and forth until the c artridge lock s into position in the rear dr ive collar. CA UTI[...]

  • Page 40

    XES Synergix 8825/8830 Printer Operat or M anual 36 CARE Replacing the T oner Waste Bottle 2. Seal the used T oner W as te Bottle (B) with the stopper (C) attached to the side of the bottle. 6. Discard the us ed Toner W as te Bottle in the Toner Replac ement pack age and dispose of the pack age in an approved waste container. 3. Attach the stopper [...]

  • Page 41

    XES Synergix 8825/8830 Printer Operat or M anual 37 CARE Requ ired Tasks Calling for Service Perfor m the f ollowing tasks, as required: CA UTION Toner identified for us e in the XES Synergix 8825/8830 Pr inter is a two-component material made s pecifically for this printer. Use of Toner that is not indic ated for the XES Synergix 8825/8830 Printer[...]

  • Page 42

    XES Synergix 8825/8830 Printer Operat or M anual 38 CARE Orderi ng Suppl ies W hen ordering supplies , please be prepared to give the f ollowing inform ation: • Your equipment m odel num ber: XES Sy nergix 8825/8830 Pr inter • Your XES custom er num ber: _____________ • Item des cription and quantities r equired Supplies Order List • Toner [...]

  • Page 43

    XES Synergix 8825/8830 Printer Operat or M anual 39 Product Specifications XES Synergix 8825/8830 Printer Printer Dime nsions W eight: 8830: 650 lbs. (295k g) 8825 (1 drawer): 620 lbs ( 281kg) 8825 (2 drawer): 635 lbs ( 286kg) Height: 43 inches (1092 m m ) W idth: 23 inches (584 m m ) Depth: 57 inches (1448 m m ) Min imum Room Space Requiremen ts 4[...]

  • Page 44

    XES Synergix 8825/8830 Printer Operat or M anual 40 Product Specifications XES Synergix 8825/8830 Printer Electrical Specificat ions 105 - 125 VAC (Nom inal 60 Hz) 210 - 225 VAC (Nom inal 50 Hz) 20 Amp dedic ated circuit Power Consumption 120 W atts: (Power Saver Mode) 1000 W atts (heaters on - standby) 690 W atts (Ready Mode) 1840 W atts (running)[...]

  • Page 45

    Product Specifications XES Synergix 8825/8830 Printer XES Synergix 8825/8830 Printer Operat or M anual 41 8825 Prints per Minute (Bond M edia): Size Portrait L andscape E/A0 2.0 - - D/A1 3 4.0 C/A2 4.1 5.5 B/A3 6.2 8 A/A4 - - 8 First print out tim e for a D (A1) size print is 20 seconds. 8830 Prints per Minute (Bond M edia): Size Portrait Lan dscap[...]

  • Page 46

    XES Synergix 8825/8830 Printer Operat or M anual 42[...]

  • Page 47

    Prepared by: Xerox Cor poration Global Knowledge & Language Services 800 Phillips Road Building 845-17S W ebster, New York 14580-9791 USA ©2000 XEROX CO RPORAT ION. All rights reser ved. Printed in the United States of Amer ica. XEROX ® , XES™, Sy nergix™, and the digital box icon, AccX es, and acronym, X ES are tradem ark s of X erox Cor[...]

  • Page 48

    Prepared by: Xerox Cor poration Global Knowledge & Language Services 800 Phillips Road Building 845-17S W ebster, New York 14580-9791 USA ©2000 XEROX CO RPORAT ION. All rights reser ved. Printed in the United States of Amer ica. XEROX ® , XES™, Sy nergix™, and the digital box icon, AccX es, and acronym, X ES are tradem ark s of X erox Cor[...]