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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Xerox 8860, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Xerox 8860 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Xerox 8860. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Xerox 8860 should contain:
- informations concerning technical data of Xerox 8860
- name of the manufacturer and a year of construction of the Xerox 8860 item
- rules of operation, control and maintenance of the Xerox 8860 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Xerox 8860 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Xerox 8860, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Xerox service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Xerox 8860.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Xerox 8860 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Phaser 8860 Voluntary Product Accessibility Template (VPAT) Compliance Status Compliant Learn more about Xerox and Section 508 at our website: www.xerox.com/Section508 Contact Xerox for more information and to have a rep resentative contact me More about the Phaser 8860 Summary Table – Voluntary Product Accessibility Template (VPAT) Criteria Supp[...]
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Page 2
www.xerox.com/Section508 2 of 11 Last Revision: 09/04/07 Section 1194.21 Soft ware Applications and Oper ating Sy stems – Detail Back to top Criteria Supporting Features Remarks and explanations (a) When softwar e is designed to run on a system that has a keyboar d, product functions shall be executable from a keyboard where the function itself o[...]
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Page 3
www.xerox.com/Section508 3 of 11 Last Revision: 09/04/07 Criteria Supporting Features Remarks and explanations the image must also be available in text. (e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's pe[...]
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Page 4
www.xerox.com/Section508 4 of 11 Last Revision: 09/04/07 Criteria Supporting Features Remarks and explanations Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions a nd cues. forms. Section 1194.22 Web-based Intern et Information and Applicatio[...]
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Page 5
www.xerox.com/Section508 5 of 11 Last Revision: 09/04/07 Criteria Supporting Features Remarks and explanations (i) Frames shall be titled with text that facilitates frame identification and navigation Not applicable No frames are use d. (j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower t[...]
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Page 6
www.xerox.com/Section508 6 of 11 Last Revision: 09/04/07 Criteria Supporting Features Remarks and explanations navigation links. links. (p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Not applicable No time-out sensitive selections exist. Note to 1194.22: The Board interp[...]
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Page 7
www.xerox.com/Section508 7 of 11 Last Revision: 09/04/07 Criteria Supporting Features Remarks and explana tio ns will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. (f) When products deliver voice output in a public area, incremental volume control shall be provided with outp[...]
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Page 8
www.xerox.com/Section508 8 of 11 Last Revision: 09/04/07 Criteria Supporting Features Remarks and explana tio ns operable control, and at the maximum protrusion of the product within the 48 inch length on product s which are freestanding, non-portable, and intended to be used in one location and which have operable controls. (j)(2) Products which a[...]
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Page 9
www.xerox.com/Section508 9 of 11 Last Revision: 09/04/07 Criteria Supporting Features Remarks and explanatio ns be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. (b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shal[...]
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Page 10
www.xerox.com/Section508 10 of 11 Last Revision: 09/04/07 Section 1194.41 Information, Documenta tion and Support - Detail (Xerox Addition to VPAT) Back to top Criteria Supporting Features Remarks and explanations (a) Product support documentation provided to end-users shall be made available in alternate formats. Supports Product support documenta[...]
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Page 11
www.xerox.com/Section508 11 of 11 Last Revision: 09/04/07 For additional information on these a nd o ther accessorie s, contact your Xerox sale s representat ive or call 1-800- ASK-XEROX (1-800-275-9376).[...]