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Xerox 96 manual

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Table of contents for the manual

  • Page 1

    Xero x Do cuP ri nt Net w o rk Pri nte r Se r ies Guide to P e rf orming Routine Maint enance f or Models 9 6/4635 /1 80 NP S Version 7.1 August 2000 721P8664 1[...]

  • Page 2

    Xerox Corporation 701 S. Aviation Boulevard El Segu ndo, CA 90245 ©1997, 1998, 1999 , 2000 by X erox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable mate r ial and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material genera[...]

  • Page 3

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE iii La ser safe ty ! Warning: Adjustmen ts, use of cont rols, or performance of procedures other than those specified herein m ay res ult in hazardous light exposure. The Xerox DocuPrint printers are c ertified to c omply with th e performance standards of the U.S. Departme nt [...]

  • Page 4

    iv XEROX DOCUP RINT 96/463 5/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE • Nev er use a ground adapter plug to connect equipment to an electr ical out let that la c ks a ground c onnec tion ter minal. • Alway s place equipment on a solid suppor t surf ace with adequat e strengt h for its weight. • Alway s use mater ials and s upplie s spe[...]

  • Page 5

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE v T abl e of conte nts Laser safety iii Ozone informati on iii Opera tion s af ety iii Intr od ucti on vii About t his guide vii Contents vii Conventions viii Related publications ix 1. Feed er tra ys 1-1 Checking feeder trays 1-1 Loading feeder trays 1-2 Guidelines for loading[...]

  • Page 6

    TABLE O F CONT ENTS vi XEROX DOCUP RINT 96/463 5/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7. Mai nt ena nc e and s upp ort se rvi ces 7-1 Xerox Cust omer Services Sup port Center 7-1 Xerox Documentat ion and Software Services 7-2 Xerox F ont Center 7-2 Operator Training 7-2 Xerox Cust omer Educ ation 7-3 Reporting billing meters 7-3 Inde x I[...]

  • Page 7

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE vii Intr oduction The Xerox DocuP rint Network Pri nter Se ries , Guide to Per formin g Routine Maintenance fo r Model 96, 4635, and 180 NPS , provid es information on how to perfo rm basic maintenance t asks on the Xerox DocuPrint M odel 96, 4635, o r 180. Ab out th is gu id e[...]

  • Page 8

    INTRO DU CTIO N viii XEROX DOCUP RINT 96/463 5/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Con ve nt ions This guide uses the following conventions: Ita li cs — Document and l ibrary na mes are shown i n italics (f or example, t he Xero x D ocuPri nt N et work Pr i nt er Se ri es Gu ide to Performing Routine Maintenan ce ). Note: Notes are hi[...]

  • Page 9

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE ix Relate d public ation s The Xerox DocuP rint Network Pri nter Seri es incl udes the follo wing document s: Decompos ition Service and T ools Guide Guide t o Conf iguring an d Manag ing th e System Guide t o Ma naging P rint Job s Guide to Performing Routine Maintenan ce Guid[...]

  • Page 10

    x XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE[...]

  • Page 11

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-1 1. 1 Feede r tr a ys This chapter shows th e steps needed to load and chec k feeder trays on the DocuPrint NPS, an d e xplains what actions are n ecessary if paper stock is changed. The numb er of f eeder trays on y our system depends on t he number of feeder/stacker module[...]

  • Page 12

    FEE DER T RAYS 1-2 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE • The prin ter does not f e ed all the paper out of a tra y — approxi mat ely 1/4 in ch (6 mm) remains in the tra y . Load in g feed er t rays It is important to load paper properly in the feeder trays to prevent jam s an d los s of prod uc tion time. T[...]

  • Page 13

    FEED ER TRAY S XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-3 Follow these steps to load feeder trays 1 and 2. 1. Select t he tray y ou want to load by pressin g the T ray Unlock button on the door of the paper tra y or b y touching the appro priate unlock i con on the printer control consol e . Note: If the printer has[...]

  • Page 14

    FEE DER T RAYS 1-4 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7. Load p aper , f ollowing th e instr uctions o n the labe ls of the feeder tra y and carefully posi tioning th e paper i n the right front cor ner of the tray . Caution: Do not load abo ve the MAX line shown on the paper guide.[...]

  • Page 15

    FEED ER TRAY S XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-5 8. Pull the length guide f orward to t ouc h the back of t he paper st a ck. 9. Latch the paper feeder assembly by pressing the green dot next to the green rele ase lev er until the assembly clicks into position. 10. Push the tra y i n slowly b u t f irm ly u[...]

  • Page 16

    FEE DER T RAYS 1-6 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Load ing tr a ys 3, 4, 5, and 6 1. Select t he tray y ou want to load by pressin g the T ray Unlock button on the door of the paper tra y or b y touching the appro priate unlock i con on the printer cons ole . Note: If the printer has stopped due to a low p[...]

  • Page 17

    FEED ER TRAY S XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1-7 6. Load pa per , f ollowing the instruct ions o n the label at the fron t of the f eeder t ra y and carefull y positioning the paper in the right- front cor ner of the tra y . Note: T he way you load the paper depend s on the paper size required b y the j ob.[...]

  • Page 18

    FEE DER T RAYS 1-8 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 9. If the printer stopped due to a lo w paper condition, press the Continue button o n the pri nter console to resum e printing.[...]

  • Page 19

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2-1 2. 2 Outp ut tra ys and bins Your print jobs are s ent to output trays or bins which you must unload. You can unload each of the output trays or bins while t he system is printing. Th is chapter d iscusses how to che ck and u nload the tray s and bins. If the printer has st[...]

  • Page 20

    OUTPUT TRAYS AND BINS 2-2 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Ch ec king and un l o adi ng hi g h- capa ci ty s ta c ker (HCS ) bi ns The 463 5 an d 180 NP S printers can have up to four hi gh-capacity stacker (HCS) bins. The 96 NPS printer can have up to two high- capacity stacker bins. Each high-capac ity t r[...]

  • Page 21

    OUTPU T T RAYS A ND BI NS XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2-3 Onc e a bin is selected, the bin ele vat or low ers and the bin canno t be used u ntil it is e mptied complet ely . W hen the bin ele vator s tops in the down position, the Ready to Unload indicator li ghts. 2. Open the bin doors, pull the platf or[...]

  • Page 22

    OUTPUT TRAYS AND BINS 2-4 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE[...]

  • Page 23

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 3-1 3. 3 Fuser lubricant The f user on t he 96, 463 5, and 180 NP S i s responsible f or fusin g the print image to t he paper with heat. It is critical that the fuser be kept lubricated with fuser agent and that its reservoir be kept full. This chapter de scribes t he procedur[...]

  • Page 24

    FUSE R LU BRICANT 3-2 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 3. Grasp the green handle on the fuser dra w er and pull it out until it stops. 4. Put on gl ov es . ! Warning: F us er ag ent c ont ains silico ne , whic h c an cau se irritation upon contact wit h the eyes. Be sure to wash your hands with soap and wate[...]

  • Page 25

    FUS ER L UBRICANT XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 3-3 6. Remov e the cap from a ne w bottle of fu ser agen t and carefully pour the fuser agent into the reser voir , until t he le vel reaches the MAX line. ! Warning: I f any fuser agent sp ills on the floor, remov e it imm ediately. Fu ser age nt sp ills make[...]

  • Page 26

    FUSE R LU BRICANT 3-4 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 8. Push the fus er dra wer in u ntil it latches in pl ace. 9. Dispose of the dropcloth and any empty agent bot tles i n a trash receptacle. If there i s any agent left in t he bottle, cap the bottle and store it f or future use. 10. Remov e and di spose [...]

  • Page 27

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4-1 4. 4 Ad ding dry ink Dry ink is the black po wder that fo r ms t he imag e on the printed p age. This chapt er describes the procedure f or adding d ry ink to t he printer. Ad ding d ry ink When t he printe r is low o n dry ink, the A ttention light turns on, and the messag[...]

  • Page 28

    ADDING DRY INK 4-2 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE To add dry ink: 1. Open the pr inter doors and locate the dry ink area on the left side of the pr inter . 2. Place a dropcloth on the floor under the dry ink area. 3. Pull the empty dr y ink car tr idge out until it st ops.[...]

  • Page 29

    ADDING DRY INK XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4-3 4. Mov e the green handle to the right (the unlatched position ) to release the car tri dge and lid. 5. Remov e t he empty ca r tridge a nd d iscard it. 6. T ur n a new , full car tr idge of dr y ink upside down and s hake it well to loosen the content s thor[...]

  • Page 30

    ADDING DRY INK 4-4 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 8. Mov e the green handle to t he left (the latched position) to secure the lid o f the car tridge. 1 Dry ink cartridg e 2 Gre en han dle 9. Hold the car tri dge in place and pull off the paper seal. 10. Discard the seal along with the dropcloth. 11. Close [...]

  • Page 31

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-1 5. 5 Rep laci ng the dry ink was te container The dry in k waste container r ece ives the dry ink inside t he printer t hat does not fuse to paper during pri n ti ng. This container mus t be replaced when full. To replace the dry i nk waste containe r: 1. Open the r ight an[...]

  • Page 32

    REPLAC ING THE D RY INK WA STE CON TAINE R 5-2 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 3. Pull t he full waste containe r out o f the printer. 4. Remov e the cap from the top of t he full c ontainer and sc rew the cap onto the mout h of the container . 5. Discard th e waste m aterial an d con tai ner ac cording to [...]

  • Page 33

    REPLACING T HE DRY INK W ASTE CONTAINER XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5-3 6. Slide a new , empty dry ink waste con tainer i nto the p rinter until it stops. Note: Do not remove th e cap from the container. 7. Close the printer doors. 8. Dispose of the dropcloth. Cautio n: If any dry ink gets on your hands, [...]

  • Page 34

    REPLAC ING THE D RY INK WA STE CON TAINE R 5-4 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE[...]

  • Page 35

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-1 6. 6 C lean ing This chapter describes the cleaning tasks you need to p erform regularly on the 96/4635/180 printer. Clea n ing t he keyboa rd, mo n itor , a nd the exte ri or o f the P rint er C ont rolle r Clean the exterior surf aces of your Printer Controller, i ncludin[...]

  • Page 36

    CLEANING 6-2 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Cautio n: Do not use an y abrasi ves or strong solvents on the sensor. Clea nin g the Q 850 s ensor To clean the Q850 sensor: 1. Open the pr inter r ight a nd left doors a nd l ocate area 4. 2. Raise the area 4 green handle until it loc ks into place.[...]

  • Page 37

    CLEANING XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-3 3. Locate the Q 850 sensor and ge ntly wipe t he sens or with a d r y cleaning pad. 4. Lower the area 4 green handle. 5. Close the printer doors.[...]

  • Page 38

    CLEANING 6-4 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Clea nin g the Q 1011 sens or and mi rr or To clean the Q1011 sensor and mirror: 1. Open the r ight an d l eft doors of the pr inter and lo cate th e Q1011 s ensor . 2. Apply a small amoun t of lens and mirror cleaner to a c leaning pad.[...]

  • Page 39

    CLEANING XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-5 3. Gently wipe the sensor an d m irror with the cleanin g pad. 4. Close the printer doors.[...]

  • Page 40

    CLEANING 6-6 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Clea nin g add iti ona l sen sor s Open t he top cover of th e high-capac ity stac ker. Locate and c lean the following sensors with a c leanin g pad. Sensor Q1107 Sensor Q11 07 is at the right fron t corner of the st acker, shown below. Note: For systems with mo[...]

  • Page 41

    CLEANING XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-7 Q1106 a nd Q1166 Raise the By pass Transport upper baf fle by lifting the green ha ndle. Sensors Q1106 and Q116 6 are shown below. Clean the sensors gently, with a cleaning pad.[...]

  • Page 42

    CLEANING 6-8 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Sensor Q1164 Sensor Q1164 is on the last feeder/stacker module (the one containing t he purge t ray), as show n below. Clean the sensor gently, with a c leaning pad.[...]

  • Page 43

    CLEANING XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6-9 Cl eani n g th e 4mm ca rtri dge ta pe dri ve Clean the 4mm cartridge tape drive every 25 hours of actual t ape operation. Use only a cleaning cartridge designed for the 4mm cartridge tape drive. No fluids or other preparations are necessary with the use of these c[...]

  • Page 44

    CLEANING 6-10 XEROX DOCUP RINT 96/463 5/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE[...]

  • Page 45

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7-1 7. 7 Maintena nce and supp or t servic es This chapte r provides information on the services Xerox provides to help you keep your DocuP r int printer running efficiently. It describes the services av ailable to you a nd how t o ta ke advan tage of these serv ices. Note: The[...]

  • Page 46

    MAINTENANCE AND SUP PORT SERVICES 7-2 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Xero x Do cum enta tion and So ft ware Serv ic es XDSS distribut es the documents you need to install and use the DocuPrint prin ter, other X erox printers, an d associated software. If you register for site sub scription serv ice, XDSS w[...]

  • Page 47

    MAINTENANCE AND SUP PORT SERVICES XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7-3 Xero x Cu stom e r Ed ucat io n Xerox offers instructor-l ed workshops that teach DocuPrint NPS system t echnical tr aining curriculum. W orkshops are des igned to provide a s ystem overview, as well as forms c reation, job control, and inc[...]

  • Page 48

    MAINTENANCE AND SUP PORT SERVICES 7-4 XEROX DOCUP RINT 96/4 635/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE[...]

  • Page 49

    XEROX DOCUPRINT 96/4635/180 NPS GUIDE TO PERF ORMING ROUTINE MAINTENANCE INDEX-1 Inde x Numerics 4mm cartridge tape drive, cleaning, 6-9 A Advanced Cus tomer Training ( ACT ), 7-2 C checki ng feeder trays , 1-1 high-capacity stacker (HCS) bins, 2-2 purge trays, 2-1 sample tr ays, 2-1 Class 1 laser product s, iii cleaning 4mm cartridge tape drive, 6[...]

  • Page 50

    INDEX INDEX-2 XEROX DOCUP RINT 96/463 5/180 NPS GUIDE TO PERFORMING ROUTINE MAINTENANCE adding, 4-2 – 4-4 waste container, replacing , 5-1 – 5-3 fuser agent, adding, 3 -1 – 3-4 sensors, cleaning Q1011, 6-4 Q850, 6-2 stacker bins, unloading, 2-2 – 2-3 trays 1 and 2 , loadi ng, 1-2 – 1- 5 trays 3, 4, 5, and 6, loading, 1-6 – 1-8 purge tra[...]