Xerox Fax Sharing manual

Fax Sharing User’ s Guide February 2000[...]

WinFax PRO Fax Sharing User’ s Guide Copyright Notice © Symantec Corporation 20 00 All rights reserved. The use and copying o f this product is subject to a licen se agreement. Any other use is prohibited. No part of this publicati on may be reproduced, transmitted, transcrib ed, stored in a retrieva l system or translated into any language in a[...]

iii CONTENTS About this Guide .................................. .......................................... ........ 6 Using the Online Help ................. .... .................. ..... .................. .................. .................. .... 6 Getting Help in a Dia log .... .................. .................. .... .................. ....[...]

Contents iv[...]

5 WinFax PRO Fax Sharing If you do not have a modem installed on your computer , you can still use WinFax™ PRO to send and receive faxes. T o do so, you must be attached to a network, and there must be at least one computer with a fax capable modem or similar communications device and WinFax installed. This modem sharing feature in WinFax is call[...]

WinFax PRO Fax Sharing 6 About this Guide While this guide contains instructions for the most basic Fax Sharin g tasks, the online help covers all features. Additional information on using the Fax Sharing Host (that is, WinF ax with a local modem or device) is provided i n the WinFax PRO User’s Guide , available in Adobe Acrobat format on your Wi[...]

About this Guide 7 Getting Help in a Dialog Many WinFax dialogs and windows contain a help button (in the upper right corner) that you can use to display information about on-screen components, such as commands and individual fields in dialo gs. T o view the pop-up help for an on-screen component: In a dialog, click the What’s This? button in the[...]

WinFax PRO Fax Sharing 8 T o forward your feedback, use any of the following methods: Fax – Fax your comments to 1-416-441-0333 to the attention of the T echnical Publications Department. Postal letter – Send a letter to: Symantec Corporation T e chnical Publications Department 895 Don Mills Road, 500-2 Park Centre T o ronto, Ontario M3C 1W3 (C[...]

Introducing WinFax PRO Fax Sharing 9 Client Step 3 : When the Fax Sharin g Host receiv es a fax, the pro g ram displays a di alo g to the Fax Sharin g Client showin g all the faxe s received. Y ou can retrieve your fax at that time. Step 1: Prepare your fax usin g Fax Sharin g Client, then click the Send button to send it to the Fax Sharin g Host?[...]

WinFax PRO Fax Sharing 10 System Requirements The Fax Sharing feature enables Fax Sharing Client station s to transfer faxes across the network to and from the Fax Sharing Host station. T o use the Fax Sharing feature, you need at least one Fax Sharing Host station and one Fax Sharing Client sta tion on your network. Multiple Cl ient stations can c[...]

Installing WinFax for Fax Sharing (Administrators Only) 11 Starting and Exiting WinFax Programs The Message Manager is the main interface for sending faxes, for organi zing a nd storing messages, and for co nfiguring your W inFax system. Program Setup is the program you use to set up Fax Sharing and modify your WinFax preferences. Y ou can start th[...]

WinFax PRO Fax Sharing 12 Setting Up a Fax Sharing Host Station Y our Fax Sharing network must have at least one Fax Sharing Host station. If you have a modem or communicatio ns device attached to your WinFax station, you can share your modem or device with other WinFa x users on your network when you enable the Fax Sharing Host featu re. T o set u[...]

Installing WinFax for Fax Sharing (Administrators Only) 13 Enabling the Fax Sharing Host Feature T o allow Fax Sharing Clients to receive voice messages and send and receive faxes using the host computer , you must first enable the Fa x Sharing Host feature and then enable automatic reception. T o enable the Fax Sharing Host feature: 1 If your Host[...]

WinFax PRO Fax Sharing 14 4 Click the General tab. 5 Enable Use This WinFax PRO Station As A Fax Sha ring Host. 6 If you want to protect the Fax Sharing Host station with a password, enable Use Password then type a password in the Password field. 7 In the Host Computer Information section, type the appropriate information. 8 In the After Sending Cl[...]

Installing WinFax for Fax Sharing (Administrators Only) 15 Note: More information on using a scripted install is provided in the Multiple Installation Guide , available in Adobe Acrobat format (WFSCRIPT .PDF) in the “Docs” folder on your WinFax installation CD. T o install Fax Sharing Client using a scripted install: 1 Set up a Fax Sharing Host[...]

WinFax PRO Fax Sharing 16 4 Create an installation script file (WFSCRIP T .SPT) containing the appropriate installation options. See “Creating an Installation Script” on page 18. 5 Copy both the InstallShield silent response file (SETUP .ISS) and the installation script (WFSCRIPT .SPT) to the Disk1 subdirectory of the network directory containi[...]

Installing WinFax for Fax Sharing (Administrators Only) 17 Creating an InstallShield Silent Response File WinFax uses the InstallShield prog ram. T o perfor m a scripted install, InstallShield requires you to create a silent response file (SETUP .ISS). Y ou can create a silent response file by running the Setup program with the “-r” command lin[...]

WinFax PRO Fax Sharing 18 (that is the drive and directory specification) after the equals sign in the “szDir=” line and proceed to step 10. Note : Y ou must edit the si lent response file (SETUP .ISS) before you can run a scripted installation. 10 Save the file and exit Notepad. 11 Copy the file to the Disk1 subdirectory of the network dire ct[...]

Installing WinFax for Fax Sharing (Administrators Only) 19 Note : The sample script file also contains information for other modems and communications devices. Do not delete those entries. 4 Save the updated file. 5 Copy the file to the Disk1 subdirectory of the network directory containing the WinFax installation files. Starting the Scripted Insta[...]

WinFax PRO Fax Sharing 20 4 Click the Windows Start button , and then click Run. The Run dialog appears . 5 In the Open field, type ... <network path>SETUP .EXE -s … where “network path” is the location of the WinFax installation files on the network. 6 Click OK. The Setup program installs WinFax. 7 After the install is complete, resta[...]

Installing WinFax for Fax Sharing (Administrators Only) 21 Installing the Fax Sharing Client Manually If you do not have a modem or communicatio ns device attached to your WinFax statio n, but another W inFax station on your Fax Sharing network has an attached modem or de vice and is configured as a Fa x Sharing Host, you can use tha t modem or de [...]

WinFax PRO Fax Sharing 22 … where “drive and path” is the CD ROM drive containing the WinFax installation CD or the location of the W inFax installation files on the network. 4 Click OK. The Setup program starts. 5 Follow the instructions on the screen. Click Next to proceed. 6 When the Modems And Communications Devices panel appears, click t[...]

Working With Faxes 23 2 In the list, double click Modems And Communication s Devices. The Modems And Communications Devices Properties dialog appears. 3 In the devices list, click the WinFax PRO Fax Sharing device. 4 Click Properties. Th e WinFax Fax Sharing Client Properties dialog appears. 5 Make any changes as desired, clicking Next to proceed. [...]

WinFax PRO Fax Sharing 24 How Faxes Are Sent After you prepare your fax and click Send, WinFa x begins processing your fax. The steps involved in processing a fax may vary, depending on where the fax was created and assembled. Faxes created on the Fax Sharing Host – WinFax delivers the fax to the modem or device, displays the Status dialog, dials[...]

Working With Faxes 25 If the faxing traffic o n your computer is heavy, you ca n disable the Status dialog so it does not appear each time a fax is sent or received. Start Program Setup (see page 11), double click Call Status And Controller , click the General tab, and then disable Disp la y St at us Dialog. From the Controller – The Controller i[...]

WinFax PRO Fax Sharing 26 Sometimes faxes are not sent successfully due to communication problems such as busy or no -answer signals. In those situa tions, Win Fax stores the faxes in the Outbox until either they are successfully delivered or the available number of retries is exceeded. Note : If the number of retries is exceeded, WinFax places the[...]

Working With Faxes 27 T o download received faxes from the Fax Sharing Host (Fax Sharing Client): 1 Do one of the following, depending on when you want to receive faxes: Receive faxes automatically – On the Receive menu in Message Manager , enable Automatic Receive. Wheneve r there are new faxes at the Fax Sharing Host, the W inFax Receive dialog[...]

WinFax PRO Fax Sharing 28 5 Click Receive Now. The Fax Sharing Host marks those faxes as read and transfers them across the network into your Message Manager Receive Log. Note to Fax Sharing Clients : To display the WinFax Receive dialog each time you start WinFax, enable Check F or New Events On Startup in the Fax Sharing Properties dialog. Start [...]

Troubleshooting 29 groups, F AQs, the automated Symantec Support Gen ie, and the Symantec FTP site, connect to http://service.symantec.com. For more information, look up “support” in the online help index. Online forums – Provide question-and-answer support on CompuServe and America Online (AOL). Symantec T echnical Support representatives mo[...]

WinFax PRO Fax Sharing 30[...]