Xerox N17b manual

The Xer ox DocuPrint N17 and N 1 7 b Network Laser Printe rs User Guide Ve r s i o n 1 . 8[...]

Copyright © 1 998, 1999 X erox Corporatio n. All Rights Rese rved. Copyright pr otection claime d includes all fo rms of matters of copyrig htable material s and informati on now allowed b y statutory o r judicial law or hereinafter granted , including without limitation, material genera ted from th e software p rograms w hich ar e displaye d on t[...]

T able of Contents i DocuPrin t N17/N1 7b User Gu ide ❖ TOC- 1 Chap te r 1 Getting Started ................. ................... ............. .............. 1-1 DocuPrint N17 and N1 7b Models .............. ............. ......... 1-2 User Documentation Roadmap ................. ............. ......... 1-3 Printed Do cumentation ................[...]

TOC- 2 ❖ DocuPri nt N17/N17b User G uide Chap te r 3 Using the C ontrol Pane l .. ................... ............. .............. 3-1 Control Panel Fe atures .................. ............. .................... .. 3-2 The Display ................ ............. ...... ....... ...... ....... ...... ......... 3-3 Menu Options ....... .............[...]

DocuPrin t N17/N1 7b User Gu ide ❖ TOC- 3 Paper Misma tch Jam ......... ................... ............. ............. 5 -17 Misfeed Ja m at Startu p ........... ............. ................... ....... 5 -18 Fuser Jam ............. ................... ............. ................... ....... 5-1 9 Chap te r 6 Replacin g Consumables ..........[...]

TOC- 4 ❖ DocuPri nt N17/N17b User G uide[...]

Chapte r 1: Getting Started ❖ 1-1 Getting Started C h a p t e r 1 DocuPrint N17 and N1 7b Models ............. ............. ........ 1-2 User Documentation Roadmap ................ ............. ........ 1-3 How Much of This Book Must I Read? ............ .............. 1-6 Printer Components ..................... .................... ..........[...]

DocuPr int N17 and N17b Models 1-2 ❖ D ocuPrint N17/N 17b User G uide DocuPrint N17 and N17b Models This book is for use wit h both the Xerox DocuPr int N17 and DocuPrint N17b Network Laser Printe rs. The DocuPr int N17 cont ains al l the com ponents of the DocuPrint N17 b, plus the follo wing: • Ethernet 10 Base2 a nd 10BaseT • Audible buzz [...]

User D ocumentatio n Roadma p Chapte r 1: Getting Started ❖ 1-3 Use r Documentation Roadmap Y our DocuPrint N 17 printer is packaged with documentati o n in both printed form and on CD. There are two CDs: • Product CD , wh ich contains documentation and printer driver s. • Printer Management Softwar e CD , which contains various Xerox- provid[...]

User Docum entatio n Roadm ap 1-4 ❖ D ocuPrint N17/N 17b User G uide DocuPrint N17 Pr od uct CD Y ou r Do cuPr int N17 pri nte r wa s al so pack aged wit h a CD that co ntains t he fo llowi ng pieces o f infor matio n: • User Guide (ele ctronic version of this book) • Quick Network Insta ll G uide • System Administrator Guide • T e chnica[...]

User D ocumentatio n Roadma p Chapte r 1: Getting Started ❖ 1-5 Using the CDs The doc umentation on the Produc t CD is provided a s PDF files, whi ch are o pened in A dobe Ac robat Rea der (provided on the CD i f you do not already have it installed). The se files contain hypertext li nks that enable you to ju mp fr om the T able o f Conten ts or[...]

How Muc h of Thi s Book Must I Read? 1-6 ❖ D ocuPrint N17/N 17b User G uide How Much of This Book Must I Read? Use this book as a refere nce fo r: • Getting St arted ( Chapt er 1: Gettin g Star te d ) • Informatio n about CentreW are and installing printe r drivers ( Chapter 2: Printer Management Software and Drivers ) • Instructio ns o n u[...]

Printe r Componen ts Chapte r 1: Getting Started ❖ 1-7 Printer Compon ents The major prin ter components are indicat ed below . Figur e 1.1 Major printer components Fr ont Vie w 1 Contro l Panel Display 2 Contro l Panel Keypad 3 Recessed Grip 4 Power S witch 5 Standa r d Output Bin 6 Front Cover 7 Front Cover R elease Button 8 MBF (Multi-bypa ss [...]

Instal ling Your Print er 1-8 ❖ D ocuPrint N17/N 17b User G uide Installing Y our Printer There are oth er docum ents wh ich w ill help you inst all your prin ter . The purp ose of this sect ion is simp ly to guid e you to those documents ( and sections of documents). The following document ation is available for insta llation assistance: • The[...]

Installin g Y our Print er Chapte r 1: Getting Started ❖ 1-9 • Chapter 2 of this guide provides some direction on how to install y our DocuPrint N17 drivers and CentreWare soft ware. M ore info rmation is prov ided on the CD . • More det ailed i nforma tion abou t install ation c an also be found in your CentreWa r e Users Manual, co ntained [...]

Printin g a Co nfiguration Sheet 1-10 ❖ DocuPrint N17/N17b Use r Guide Printing a Configuratio n Sheet A very c onvenie nt way of both testi ng basic p rinter operation and determining how your printer is configured is to print a Configu ration Sheet. The fo llowing operator sequen ce from th e DocuPr int N17 Control Panel will cause a Configurat[...]

Chapter 2: Printer Manage ment Software and D r i ver s ❖ 2-1 Printer Management Softwar e and Drivers C h a p t e r 2 Using Cent reWare DP with the DocuPrint N17 .... ........ 2-2 DocuPrint N17 PCL Prin ter Driver s .................. ............. . 2-3 DocuPrint N17 PostScript Printer Dri vers ....... .............. 2-4 Driver Fe atures ......[...]

Usin g CentreWare DP with the DocuPrin t N17 2-2 ❖ D ocuPrint N17/N 17b User G uide Using Centr eW are DP with the DocuPrint N17 Xerox CentreW are DP is easy-to- use printer management software for Xerox printe rs. Through the ease of point-and-cli ck navigation, you can instal l, connect, and configure th e DocuPrint N17 on a network, quickly an[...]

DocuPrint N 17 PCL Printer Drivers Chapter 2: Printer Manage ment Software and D r i ver s ❖ 2-3 DocuPrint N17 PCL Printer Driv ers The DocuPri nt N17 supports the PCL Emulation printer drivers l isted in T able 2.2. T o take full advan tage of a ll the printer's featur e s when printing PCL jobs, install the appropriate DocuPrint N17 PCL Em[...]

DocuP rint N17 PostScr ipt Printer Driv ers 2-4 ❖ D ocuPrint N17/N 17b User G uide DocuPrint N17 PostScr ipt Printe r Dri vers The DocuPrint N17 supports the Po stScript drivers listed in T able 2.3 . T o take full adv antage of all the printer's features when printing Po stSc ript jobs, install the appropriate Do cuPrint N17 printer driver [...]

Driver Feat ures Chapter 2: Printer Manage ment Software and D r i ver s ❖ 2-5 Driver Features DocuPri nt N17 drivers will suppo rt the following standard feature s: • Input tray/Outpu t bin selection • Duplex sele ction • Paper siz e, orien tation a nd media • Number of copie s •C o l l a t i n g T abl e 2.4 on pa ge 2-6 lists a genera[...]

Driver Features 2-6 ❖ D ocuPrint N17/N 17b User G uide T able 2.4 DocuPrint N17 driver featur es Dri ver Image Quality Cover Sheets Secur e Prin ting Ed ge-to- Edge N-Up Wa t e r- Mark Fit-to- size 1 PCL W ind ows 3. 1x (Custom) YYYY N N N W ind ows 95 (Custom) YYYY N N N W ind ows N T 3.5.1 (Uni) NNNNNNN W ind ows N T 4.0 (Uni) YN NNY NN PS W in[...]

Install ing CentreWare and Drivers Chapter 2: Printer Manage ment Software and D r i ver s ❖ 2-7 Installin g Centr e W are an d Driv ers Inside the cover of the D ocuPri nt N17 C Ds which c ome with you r prin ter , are boo klets w hich g ive you instructions o n how to load both your DocuPrint N32 drivers and your Do cuPrint N17 CentreW are soft[...]

2-8 ❖ D ocuPrint N17/N 17b User G uide[...]

Chapter 3 : Using the Cont rol Panel ❖ 3-1 Using the Contr ol Panel C h a p t e r 3 Control Panel Features ................. ............. ............. ....... . 3-2 The Display ......... ...... ....... ...... ...... ............. ....... ...... ....... . 3-3 Menu Options ......................... ............. ...... ............. ........ 3-4[...]

Control Pan el Features 3-2 ❖ D ocuPrint N17/N 17b User G uide Contr ol Panel Features The DocuPri n t N17 Control Panel (Figure 3.1) serves two purposes: 1. I t displays in formatio n about t he status of t he pri nter (or the job in process) and 2. It provides the means for changing printe r settings to control how th e DocuP rint N17 operates.[...]

Control Pan el Features Chapter 3 : Using the Cont rol Panel ❖ 3-3 The Display T he Control Panel's display perfor ms two functions. • It infor ms you of pri nter status c onditions, such as when tone r is low , whe n a paper tray is empty , when a job is in proc ess, and so on . For ex ample, wh en you turn on th e print er , you see the [...]

Menu Option s 3-4 ❖ D ocuPrint N17/N 17b User G uide Menu Option s Figure 3.2 on page 3-5 depicts a “Menu Map” for the DocuPrint N17. This map shows which v ariables are controlled by the DocuPrint N17 menus. Details of all the avail able se ttings for t he var iables in these me nus are co ntained in Chapt er 3 of the System Admini s trator [...]

Menu Opt ions Chapter 3 : Using the Cont rol Panel ❖ 3-5 Figur e 3.2 DocuPrint N17 Menu Map Paper Size Paper T yp e Page Policy Page Timeout Copies Orientatio n Duplex 4 Draft Mode Edge-to -Edge XIE Resolution Output T imeout Output Offset Output Dest Power Saver Defaults Alarm Job M e nu Passwor d Menu 1 T ray Menu PCL Menu PostScript Menu Syste[...]

3-6 ❖ D ocuPrint N17/N 17b User G uide[...]

Chapter 4: Paper Load ing and Orientation ❖ 4-1 Paper Loading and Orientation C h a p t e r 4 Selecting P aper .... ................... ............. ................... ........ 4-2 Storing Pa per ............. ............. ................... ............. ........ 4-5 Loadin g Paper ...... ............. ............ ............. ............[...]

Selecting Paper 4-2 ❖ D ocuPrint N17/N 17b User G uide Selecting Paper This chapter will help you understand wh at kinds of paper you can use with th e DocuPrint N17 and also how to properly positio n paper in the different paper input trays so as to ac complish what you want with the DocuPri nt N17. T abl e 4.1 on pa ge 4-4 l ists the siz e pape[...]

Selecting Paper Chapter 4: Paper Load ing and Orientation ❖ 4-3 • Glued paper • Paper wi th spec ial coa ting • Paper un able to with stand a te mperature of 150º C (302º F) • Thermal paper • Ca rb o n pa p e r • Paper with paper fasteners, ribbons, tape, etc. attached • Heavily t extured p aper • Label stoc k with expo sed bac [...]

Selecting Paper 4-4 ❖ D ocuPrint N17/N 17b User G uide T able 4.1 Accepta ble media sizes f or all DocuPr int N17 pap er tray s Paper S ize Input Output T ray 1, Tr a y 2 1 and T ray 3 1 MB F Envelop e Feeder 1 Standar d Output Bin and OCT 1,2 Duplex Prin ting 3 Letter (8.5x11” / 216x279mm) •• • • Folio (8.5x13” / 216x330mm) •• ?[...]

Stori ng Pape r Chapter 4: Paper Load ing and Orientation ❖ 4-5 Storing Paper The DocuPrint N17’ s print quality is o ptimized when paper and other pri nt media ar e properl y stored. Proper storage ensu res opti mum print qual ity and tr ouble-fre e pri nte r o ptio ns. • Store t he paper on a flat sur face, in a r elativel y low humid ity e[...]

Loading P aper 4-6 ❖ D ocuPrint N17/N 17b User G uide Loadin g Paper The Docu Pri nt N1 7 ac cepts pap er int o T ray 1 (see b elo w), the MBF ( see page 4- 9), the o ptional 5 00-sheet Pap er Deck and Cassette (see page 4-1 4), the opt ional 2,000-sheet High Capacity Feeder (see page 4-17), and the opti onal Envel ope Feed er (see pag e 4-2 0). [...]

Loading Pa per Chapter 4: Paper Load ing and Orientation ❖ 4-7 3 Slide end guide B (2) out to align it with e nd guide A (1). 4 Load pa per so that it is under both th e metal stop tab and the plastic fill tabs and adjust th e side guide to the edg e of the stac k as n eeded. Re fer to Fi gure 4.1 o n page 4 -8 for correct paper orie ntation. Ens[...]

Loading P aper 4-8 ❖ D ocuPrint N17/N 17b User G uide Figur e 4.1 T ray 1 paper orientation T op Vie w 1 Drilled pap er (simple x or duplex pri nting) 2 Letterhead (duplex printing ) 3 Letterhead (sim plex pr inti ng)[...]

Loading Pa per Chapter 4: Paper Load ing and Orientation ❖ 4-9 Using the MBF The MBF accepts all paper sizes, weights and types listed in the sec ti on “ Selecting Pa pe r” (page 4-2). The MBF holds: • 100 sheets o f 20 lb (75 g/m2) paper • 30 transpar encies or 25 shee ts of label paper • 10 envelope s Consult Figure 4.2 on page 4-12 f[...]

Loading P aper 4-10 ❖ DocuPrint N17/N17b Use r Guide 3 Fan tran sparencies an d label paper be fore loading i n the tray . 4 Insert paper alon g the left side of the tray , under the plastic maximum fill tab (1). Refer to Figure 4.2 on page 4-12 for corr ec t pa per orien tati on. 5 Adjust the side guide to the size of the pape r loaded in the MB[...]

Loading Pa per Chapter 4 : Paper Lo ading and Or ientation ❖ 4-11 6 When feedi ng envelopes , slide the end of th e envelope stopper ov er the end of the envelope sta ck. Refer to Figure 4.3 o n page 4-13 for co rrect envelope orienta tion. The en ve l ope s t oppe r keep s en velo pes fr om backin g out of the sta ck while fee ding. 7 Because th[...]

Loading P aper 4-12 ❖ DocuPrint N17/N17b Use r Guide Figur e 4.2 MBF paper orientation T op Vie w 1 Drilled pap er (simple x or duplex pri nting) 2 Letterhead (sim plex pr inti ng) 3 Letterhead (duplex printing )[...]

Loading Pa per Chapter 4 : Paper Lo ading and Or ientation ❖ 4-13 Figur e 4.3 MBF envelope and postcard orientation T op Vie w 1 Standa rd orienta tion (PCL) 2 Alternate orienta tio n 1 1 For PostScript app lications: Some PostS cript applications requir e that the enve lopes/post cards be loaded with the return address corner on the right side o[...]

Loading P aper 4-14 ❖ DocuPrint N17/N17b Use r Guide Using the 500-shee t Paper Deck and Cassette The o ption al 50 0-she et Pape r Deck and Cas sette holds 500 sheets o f 20 lb (75 g/m2) pap er . Refer to the section “Selecting Pa per” (page 4-2) for a ccept able p aper sizes and weights. (See Appendix A of the System Administ rator Guide fo[...]

Loading Pa per Chapter 4 : Paper Lo ading and Or ientation ❖ 4-15 If you are not changing pape r size, go to Step 2. 1 Adjust the end and width guides to fit the size of paper you ar e lo ading . A Lift up on e side of the end guide (1) at the rear of the tray , then lift up the other side o f the end guide. B Pull out the tray to lengthen it, or[...]

Loading P aper 4-16 ❖ DocuPrint N17/N17b Use r Guide Figure 4.4 500-she et Paper Deck paper o rientatio n T op Vie w 1 Drilled pap er (simple x or duplex pri nting) 2 Letterhead (duplex printing ) 3 Letterhead (sim plex pr inti ng)[...]

Loading Pa per Chapter 4 : Paper Lo ading and Or ientation ❖ 4-17 Using the High Ca paci ty F eeder The option al High C apacity F eeder (HCF ) holds 2,0 00 sheets of 20 lb (75 g /m2) pape r . Re fer to the section “Selecting Pa per” (page 4-2) for a ccept able p aper sizes and weights. (See Appendix A of the System Administ rator Guide for o[...]

Loading P aper 4-18 ❖ DocuPrint N17/N17b Use r Guide 1 Open the p aper drawer , and wait u ntil tray fully l owers. If you are no t changing paper s ize, go to Step 3 below . Otherwise, continue to Step 2. 2 Adju st t h e en d and s ide pape r gui des f or pa per s ize . Ensure that both the top and bo ttom of the paper gu ides are se ated into t[...]

Loading Pa per Chapter 4 : Paper Lo ading and Or ientation ❖ 4-19 Figur e 4.5 High Capacity Feeder paper orientation T op Vie w 1 Legal size paper gui de posi tion 2 Foli o size pape r gui de posi tion 3 A4 size p aper guid e pos ition 4 Letter size paper g uide posi tion 5 Drilled paper (simple x or duplex printing) 6 A4 size p aper guid e pos i[...]

Loading P aper 4-20 ❖ DocuPrint N17/N17b Use r Guide Using the En vel ope F eed er The E nvelo pe Fe eder is an opti onal paper handl i ng device a vailab le for the Do cuPrin t N 17. Refer to T able 4.1 on page 4-4 for acce ptable en velope siz es. (See Appendix A of the System Administ rator Guide for ordering info rmation and Appendix C o f th[...]

Loading Pa per Chapter 4 : Paper Lo ading and Or ientation ❖ 4-21 3 Stack the e nvelopes face up with the stac k against the feeder ’ s left edge. For PCL applica tions: The corner fo r the return address should be on the left side of the s tack and trailing as the envelopes go into the printer (as shown at left). For PostScript ap plications: [...]

Automatic Tray Switchi ng 4-22 ❖ DocuPrint N17/N17b Use r Guide Au to ma tic T ray Switching Automatic tr ay switching, available for both PCL and PostScript jobs, enabl es yo u to group two or more inpu t trays toge ther int o one logi cal tray , and in a sp ecific or der in whi ch the trays w ill be searc hed to sa tisfy an input request. T ray[...]

Automatic T ray Switching Chapter 4 : Paper Lo ading and Or ientation ❖ 4-23 Paper Size/T ype Mismatch Paper size/t ype misma tch occu rs when th e reque sted size is not available in the printer . This can be caused by running out of paper in a tray that is confi gured for the requested paper , or by requesting a paper tha t is not configured in[...]

Duplex ( Two-Sided) Printing 4-24 ❖ DocuPrint N17/N17b Use r Guide Duplex (T wo-Sided) Printing Once the optional Duplex Module is installed, you can print t wo-sided (duplex) jobs. (See Appendix A of the System Ad m inist rato r Guide for ordering info rmation and Appendix C of the System Adminis trator Gu ide for installa tion instructio ns. ) [...]

Duplex (T wo-Sid ed) Printing Chapter 4 : Paper Lo ading an d Orientation ❖ 4-25 Print Orie ntation and Control Panel Settings T o en sure that dupl ex jobs prin t in the proper orien tation, set the Duplex option (in the System Menu) to the appropriate setting (s ee Figure 4.6). The Duplex settings for bo th PC L an d Pos t Sc ri p t ar e as fo [...]

4-26 ❖ DocuPrint N17/N17b Use r Guide[...]

Chapter 5 : Clearing Jams an d J am Recover y ❖ 5-1 Clearing Jams and Jam Recovery C h a p t e r 5 Paper Jams .... ............. ................... ............. .................... . 5- 2 Clearing Paper Jams ............... ................... ............. ........ 5-3 What Caus es a Paper Jam? ................. ............. .............. 5[...]

Paper Jams 5-2 ❖ D ocuPrint N17/N 17b User G uide Paper Jams Y our DocuPr int N17 printer has been desig ned to provide reliab le, trou ble-free op eration . However, you may experien ce an occasi onal pape r jam. When the printer detects a m isfeed or a paper jam, th e printing process i s halted and a Control Panel message is displayed. After t[...]

Clearing Pap er Jams Chapter 5 : Clearing Jams an d J am Recover y ❖ 5-3 Clearing Pap er Jams T abl e 5.1 on pa ge 5-4 lists th e types of pa per jams t hat may oc cur . I f you see a Control Panel m essage th at indicates a paper jam, find the message in the left-hand column and pe rform th e accomp anying st eps to clear the paper jam. Be car e[...]

Clearin g Paper Jams 5-4 ❖ D ocuPrint N17/N 17b User G uide T able 5.1 Paper ja m messages Message Descriptio n/Corrective Action Paper Size Jam- Open Rear Cover followed by: Clear Paper Path A paper jam has occurred because the size of the paper fed was n ot the size expect ed by the pri nter . Th e jam must be clear ed and expected pa per load [...]

Clearing Pap er Jams Chapter 5 : Clearing Jams an d J am Recover y ❖ 5-5 Tray 1 Jam- Open Tray 1 followed by: Open Front Cover Remove Jam Sheet A pape r jam ha s occur red at or before t he prin ter’ s inpu t senso r . The pape r was fed (or intende d to be fed) from T ray 1. ACTION: Use the proce dure “T ray 1 Jam” (page 5-7). Tray 2 Jam- [...]

Clearin g Paper Jams 5-6 ❖ D ocuPrint N17/N 17b User G uide Offset Jam- Open Rear Cover followed by: Open Offset Door Clear Paper Path A paper ja m has occurr ed at the OC T . The paper di d not reach the input sen sor . ACTION: Use the proce dure “O CT Jam” (page 5 -1 3). Tray Jam- Open All Trays followed by: Open Front Cover Remove Jam Shee[...]

Clearing Pap er Jams Chapter 5 : Clearing Jams an d J am Recover y ❖ 5-7 Tr a y 1 J a m Follow the procedur e below to clear a paper jam from T ray 1 when the Control Panel displa ys the message: Tray 1 Jam- Open Tray 1 1 Remove T ray 1 (1). 2 Remo ve the En ve lop e Fee der if ins tall ed. 3 Open the fro nt cover (2). 4 Remove the EP Cartridge. [...]

Clearin g Paper Jams 5-8 ❖ D ocuPrint N17/N 17b User G uide MBF Jam Follow the procedur e be low to cl ear a pape r ja m from the Multi-bypass Feed er (MBF) when the Control Panel displays the message : MBF Jam- Remove All Paper 1 Remove all pape r from the MBF (1). 2 Remo ve the En ve lop e Fee der if ins tall ed. 3 Open the fro nt cover (2). 4 [...]

Clearing Pap er Jams Chapter 5 : Clearing Jams an d J am Recover y ❖ 5-9 T ray 2 Jam wi th 500-sheet P aper Deck and Cassette Follow the procedur e below to clear a paper jam from T ra y 2 when T ray 2 is a 500-she et Paper Deck and Cassette and the Contro l Panel displays the message: Tray 2 Jam- Open Tray 2 1 Remove T ray 2 (1). 2 Remo ve the E[...]

Clearin g Paper Jams 5-10 ❖ DocuPrint N17/N17b Use r Guide T ray 3 Jam wi th 500-sheet P aper Deck and Cassette Follow the procedur e below to clear a paper jam from T ra y 3 when T ray 3 is a 500-she et Paper Deck and Cassette and the Contro l Panel displays the message: Tray 3 Jam- Open Tray 3 1 Remove T ray 3 (1). 2 Remo ve the En ve lop e Fee[...]

Clearing Pap er Jams Chapte r 5: Clea ring Jams and Jam Reco ver y ❖ 5-11 T ray 2 or T ray 3 Jam with 2,000-s heet HCF Follow the procedure below to clear a paper jam from T ra y 2 or T ray 3 when the sp ecifie d tray is th e 2,000-sh eet High Capaci ty Feeder (HCF) and the Control Pane l displays the message : or: Tray 2 Jam- Open Tray 2 Tray 3 [...]

Clearin g Paper Jams 5-12 ❖ DocuPrint N17/N17b Use r Guide Envelope Feeder Jam Follow the proce dure below to cl ear a pa per j am fr om the Envelope Feeder when the Control Panel displays th e message: Env. Feeder Jam- Remove All Envel 1 Remo ve al l env elop es f rom t he Enve lope Fee der (1 ). 2 Remo ve the Enve lop e Feed er . 3 Open the fro[...]

Clearing Pap er Jams Chapte r 5: Clea ring Jams and Jam Reco ver y ❖ 5-13 OCT Ja m Follow the procedur e be low to cl ear a pape r jam fr om the Offset Catch T ray (OCT) when the Contr ol Panel displa ys the message: Offset Jam- Open Rear Cover 1 Open the p rinter’ s rear cover (1). 2 Open the O CT’ s rear cove r (2). 3 Remo ve the jamm ed pa[...]

Clearin g Paper Jams 5-14 ❖ DocuPrint N17/N17b Use r Guide Duplex M odule Jam Follow the procedure below to clear a paper jam from inside th e rear c over wh en a Dupl ex Module is instal led and the Control Panel displa ys the message: Paper Jam- Open Rear Cover 1 Open the r ear cover (1). 2 Remove th e Duplex Modul e. 3 Remo ve the jamm ed pap [...]

Clearing Pap er Jams Chapte r 5: Clea ring Jams and Jam Reco ver y ❖ 5-15 Pape r Exi t Jam Follow the procedure below to cle ar a paper jam inside the rear cover when the Control Panel di splays th e message: Paper Jam- Open Rear Cover 1 Open the r ear cover (1). 2 Remo ve the jamm ed pap er . 3 If you do no t see the jamm ed paper , remove the D[...]

Clearin g Paper Jams 5-16 ❖ DocuPrint N17/N17b Use r Guide EP Ca rtridg e Jam Follow the procedure below to clear a paper jam from inside the fro nt cove r when the C ontro l Panel displa ys the message: Paper Jam- Open Front Cover 1 Remo ve the En ve lop e Fee der if ins tall ed. 2 Open the fro nt cover (1). 3 Remove the EP cartridge (2). 4 Remo[...]

Clearing Pap er Jams Chapte r 5: Clea ring Jams and Jam Reco ver y ❖ 5-17 Paper Mismatc h J am Follow the procedur e below to clear a paper jam when the Cont rol Pa nel displ ays the m essage: Paper Size Jam- Open Rear Cover 1 Change th e loaded pap er to the correc t size. 2 Open the r ear cover (1). 3 Remo ve the jamm ed pap er . 4 Close th e r[...]

Clearin g Paper Jams 5-18 ❖ DocuPrint N17/N17b Use r Guide Misfeed J am at Startup Follow the procedur e below to clear a paper jam when the Cont rol Pa nel displ ays the m essage: Tray Jam- Open All Trays 1 Remo ve al l tray s (1 ). 2 Remo ve the En ve lop e Fee der if ins tall ed. 3 Open the fro nt cover (2). 4 Remo ve the jamm ed pap er . 5 Re[...]

Clearing Pap er Jams Chapte r 5: Clea ring Jams and Jam Reco ver y ❖ 5-19 Fuser Jam Follow the procedur e below to clear a paper jam when pap er is jamm e d in th e fuse r. 1 Power OFF the printer and disconne ct the power co rd. 2 Open the r ear cover . 3 Let the fuser are a cool for 40 minutes. 4 Remove the Duplex Module, if installed. 5 Remove[...]

5-20 ❖ DocuPrint N17/N17b Use r Guide[...]

Chapter 6: Replacin g Consumables ❖ 6-1 Replacing Consumables C h a p t e r 6 Replacing the EP Cartridge ................. ................... ........ 6-2 Replacing the Fuser Cartri dge/BTR ..... ............. ............. . 6-5[...]

Replacing t he EP Cartridge 6-2 ❖ D ocuPrint N17/N 17b User G uide Replacing the EP Cartr idge • Do not expose the EP (electronic printing) cartridg e to direct sunlight or artificial light for more than 15 minutes. Overexposure will permanently damage the photosensitive imaging drum. • Do not open the drum shutte r or touch the green imaging[...]

Repl acing th e EP Ca rtridge Chapter 6: Replacin g Consumables ❖ 6-3 3 Remove th e new EP ca rtridge from its wrapper . 4 Gently sh ake the EP cartr idge several tim es to evenly distribute the toner . 5 Remove the tap e strip.[...]

Replacing t he EP Cartridge 6-4 ❖ D ocuPrint N17/N 17b User G uide 6 Insert the EP cartridge in to the guide channels marked b y the arrows inside the front cover . Push in until it clicks in place, then close the front cover .[...]

Replac ing the Fuser Cart ridge/BTR Chapter 6: Replacin g Consumables ❖ 6-5 Replac ing the Fuser Cartridge/ BTR • The fuser area is extremely hot. T ur n the printer O FF and allow it to co ol for 40 minutes be fore replacing an existing fuser c artrid ge. • Replacing the BTR (Bia s T ransfe r Roll) requir es removing the EP car tridge. Do no[...]

Repl acing the Fuser Cartr idge/BTR 6-6 ❖ D ocuPrint N17/N 17b User G uide 4 Remove th e Duplex Module b y pushing the green loc k buttons on either side of i t. 5 Remove the mounting screws from the printe r as shown at left, and set the m aside. 6 Pull out the old fuser cartridge by the tabs on e ither side of the cartridge.[...]

Replac ing the Fuser Cart ridge/BTR Chapter 6: Replacin g Consumables ❖ 6-7 7 Slide the new fuser cartridge into the printer . 8 Secure the fuser cartridge by replacin g the mounting scr ew s th at wer e re moved in S tep 5 on pag e 6-6. If you do not ne ed to re-install the Duplex Module, close the r e ar c o ver an d sk ip t o S tep 1 1. 9 Inse[...]

Repl acing the Fuser Cartr idge/BTR 6-8 ❖ D ocuPrint N17/N 17b User G uide 10 Make sure the green side-locks at bo th ends click into posi tion. Then close the re ar co ver . 11 Open the fr ont cover and remove the E P cartridge b y lifting it towards the re ar of the printer then pulling it up and out. 12 Use the BTR removal too l to release the[...]

Replac ing the Fuser Cart ridge/BTR Chapter 6: Replacin g Consumables ❖ 6-9 13 Use the BTR removal too l to release the right side of the BTR. 14 Lift the BTR out of the printer . 15 Insert the n ew BTR, making sure it is se ated properly .[...]

Repl acing the Fuser Cartr idge/BTR 6-10 ❖ DocuPrint N17/N17b Use r Guide 16 Pull the ta b to remove the BT R’ s protective cove ring. 17 Re-insert the EP cartridge into the guide channels marked by th e arrows insi de the top cov er . Push in until it click s in pl ace, then clos e the f ron t cover. 18 Plug in the pow er cord. Press an d hold[...]

Cha pter 7 : T r oubleshoot ing ❖ 7-1 T r oub leshooting C h a p t e r 7 Diagnostic Message Display ............... ............. .............. 7-2 Printer Operation Problems ... ............. ............. ............. . 7-3[...]

Diagnostic Me ssage Display 7-2 ❖ D ocuPrint N17/N 17b User G uide Diagnosti c Messag e Displa y Chapter 6 of the Doc uPrint N17 System A dministra tor Guide con tains the en tire set of messages whi ch can appear on the DocuPrint N17 Control Panel display . Many of these messages are diagnostic messages which appear when the re is a problem w it[...]

Printe r Operat ion Problems Cha pter 7 : T r oubleshoot ing ❖ 7-3 Printer Operation Pr oblems Cons ult T able 7.1 for corre c tive ac tions when t h e print er will not prin t or when the printed output is not what you expect. T able 7.1 Pr inter operation problems Pr oblem Action The printer wil l not print at all , or a file sent fro m the cli[...]

Printer Op eration Problems 7-4 ❖ D ocuPrint N17/N 17b User G uide A printed pa ge does not look like it sh ou ld. 1. Make ce rtai n that th e software a pplic ation yo u are using t o create you r print job is configu red pr operly . Re fer to your softwar e documentation. 2. Make sur e the cor rect driver is being us ed. 3. Send a file containi[...]

Printe r Operat ion Problems Cha pter 7 : T r oubleshoot ing ❖ 7-5 PostScr ipt com mands are printed in stead of the PostSc ript job. 1. Make ce rtai n that th e softw are a pplic ation yo u are using to create you r job i s configur ed pr operly . Refer to your s oftware do cumentatio n. 2. The job sent to the p rinter might have include d an in[...]

Printer Op eration Problems 7-6 ❖ D ocuPrint N17/N 17b User G uide A Post Script or PCL job fails to print. 1. Che ck that you are usi n g a Docu Print N1 7 Pos tScri pt prin ter dr iver . 2. For a PostScript job, set the Print E rr o rs ite m in th e PostS cript Me nu to On and rese nd the job. • If an err or page prints, th ere is a pr oblem [...]

Chapter 8: Referenc es ❖ 8-1 Refer ences C h a p t e r 8[...]

Further Re ferences 8-2 ❖ D ocuPrint N17/N 17b User G uide Further Refer ences If you ne ed fu rther in format ion ove r and ab ove what is contained in this Guide , please consult the areas indicated in th e following reference s: • Maintenan ce of the DocuPr int N17 Chapter 1 and Appendi x B of the DocuPrint N17 System Administrator Guide •[...]

Fur ther Refe rences Chapter 8: Referenc es ❖ 8-3 • DocuPrint N 17 Unique P rinter Commands Appendix F of the Do cuPr int N17 System Admini s trator G uide • DocuPrint N 17 Environmental Specifics includi ng Safety Appen dix G of th e Docu Print N17 Sy stem Admini s trator G uide • More Detailed Net work Environment T echnical Inform ation [...]

8-4 ❖ D ocuPrint N17/N 17b User G uide[...]

Appe ndix A: CE De clarat ion ❖ A-1 CE Declaration A p p e n d i x A This Appendi x co ntains th e “CE Decla rat ion” which only applies to Eu rope an Countries.[...]

CE Declarat ion A-2 ❖ DocuP rint N17/ N17b User Gu ide[...]

CE Declarat ion Appe ndix A: CE De clarat ion ❖ A-3[...]

A-4 ❖ DocuP rint N17/ N17b User Gu ide[...]

Index I X Inde x ❖ IX- 1 Numerics 500-sheet Pa per Deck and Cassette Loading 4-1 4 to 4-1 6 B Bia s Trans fer R oll Replacing 6-5 to 6-1 0 C CentreWare D P 2-2 Cont rol Pane l 3-2 to 3-4 Display 3- 3 D Drivers , see Printer d rivers Duplex Module Acceptable pape r sizes 4-4 , 4-24 Acceptable pape r weights 4-2 Using 4-24 to 4-25 Duplex printing 4[...]

M IX- 2 ❖ Doc uPrint N17/ N17b U ser Gui de M MBF Accep table pape r sizes 4-4 Accep table pape r weights 4-2 Loading 4-9 to 4-13 O OCT Accep table pape r sizes 4-4 P Paper Accepta ble size s 4-4 Acceptable w eights 4-2 Jams 5-2 to 5-19 Causes 5-2 Cleari ng 5-3 to 5-19 Cont rol P ane l mes sag es 5-4 to 5-6 Loading 4-6 to 4-21 In 500- sheet Paper[...]