Xerox XE62 manual

WorkCentre XE Series XE60/62/80/82 701P98 848 9/98[...]

FCC Compliance i n the USA WA RNING: This equipm ent has been tested and f ound to com ply w ith the limits for a Class B digital device pur suant to Part 15 of the FCC Rules. Thes e limits are designed to provide r easonable protec tion against harm ful interfer ence in a residential ins tallation. This equipment gener ates, uses and can radiate r[...]

It' s Illegal In the USA It is against US law to copy copy righted mater ial without permiss ion of the copyright owner unless the copying falls within the "Fair Use" or librar y reproduction r ights of the copyright law. Further infor mation on thes e U.S. provisions m ay be obtained from the Copyright Office, Libr ary of Congress, [...]

Table of Contents Int r odu c tio n -------------------------------------------------------------------------------- i S upp li e s -------------------------------------------------------------------------------- i I n f o r m a t i o n ----------------------------------------------------------------------------- i S e r v i c e -------------------[...]

A t the P aper T ray ------------------------------------------------------------ - 23 I n s i d e t h e W o r k C en t r e ------------------------------------------------------ - 2 4 P aper E x i t A re a --------------------------------------------------------------- - 24 W o r k Centre Fau l t Code s --------------------------------------------[...]

i Introduction Congratulations on acquir ing y our new Docum ent W orkCentr e XE Series Digital W ork Centre. The f eatures, eas e of operation, and r eliability of the W ork Centre allow y ou to concentrate on your business and leave the copying/printing to y our W or kCentr e and Team Xer ox experts . Supplies To order supplies f or your W or kCe[...]

ii Manual Conventions The f ollowing conventions are used thr oughout this m anual: Provides inf orm ation required to s uccess fully com plete an operation or procedure. Caution. You are not to overlook the mentione d points. Safety Notes Your Document W or kCentr e XE Series Digital W ork Centre and s upplies have been designed and tested to m ee[...]

iii Safety Notes (continued) This product is equipped with a 3-wire grounding type plug (e.g., a plug having a third grounding pin). T his plug will fit only into a grounding-type power outlet. This is a safety feature. T o avoid risk of elec tric s hock , contact your electrician to replac e the receptac le if you are unable to insert the plug int[...]

iv Safety Notes (continued) Never spill liquid of any kind on the copier. Never rem ove c overs or guar ds that require a tool f or rem oval. T here are no casual operator serviceable ar eas within these covers . Never def eat interlock switches. Mac hines are designed to res trict operator access to unsafe ar eas. Covers, guar ds, and interlock sw[...]

1 Setting Up the WorkCentre Introduction The Doc ument W or kCentr e XE Series Digital Copier ( XE60, XE62) and W ork Centre XE Series Digital Copier /Printer (XE80, X E82) are com pac t and easy to use. They have been specially designed to provide you w i th high quality and high perfor m ance copying/printing. This manual tells y ou how to set up[...]

2 Unpacking the WorkCent re Your box contains the item s s hown below. If y ou are mis sing any of the items shown, call 1 – 800 – T EA M – XRX ( 1 – 800 – 832 – 6979) . 1 CD-ROM (XE80/XE82 only ) 2 User G uide Quick Reference Car d Warranty /Registration Card 3 Power cord 4 Parallel Cable (XE80 and XE82 only . IEEE-1284 only ) 5 WorkCe[...]

3 Removing the Shipping Screw DO NOT FORCE T HE DOCUMENT COVER. THE W ORKCENTRE W ILL MALFUNCTION IF THE SHIPPING SCREW IS NOT REMO VED. 1. Remove the s hipping scr ew. 2. Lift the docum ent c over so that the left hinge separates. Rem ove the restraining s trip and reconnec t the docum ent cover to the W ork Centre. 3. Open the fr ont door by push[...]

4 Installing the Paper Tray 1. Using two hands (one on each s ide of the tray), hold the paper tray so that the paper tray guide is facing fr ont. 2. Insert the paper tr ay into the paper tray slots at the rear of the W ork Centre. 3. Ensure that the Paper T ray snaps into place. The Paper Output Support The paper output s upport pulls s traight ou[...]

5 Removing the Protective Paper from the Drum Cartridge 1. Open the fr ont door by pushing in on the front door latches on eac h side of the f ront door. 2. W ith the sheet of blac k protec tive paper attached, caref ully remove the cardboar d from the drum c artridge. Make s ure not to leave any torn pieces of paper in the W ork Centre.[...]

6 Installing the Toner Cartridge 1. Remove the toner cartridge f rom its bag, unwrap the tape and rem ove the protective cover . PUSH 2. Shake the toner cartridge f our to five times to distribute the toner evenly inside the reser voir. 3. Hold the handle of the toner c artridge (which lock s in place) so that the stam ped m ark ings are f acing up[...]

7 4. Gently insert the toner cartridge ins ide the W or kCentr e. 5. Push fir mly until the toner cartr idge is fully seated and the handle springs s lightly back. 6. Close the fr ont door.[...]

8 Getting To Know Your WorkCentre 1 Paper tray wit h extension 2 Control panel 3 Paper output support 4 Front door 5 Front door latc h (2) 6 Paper release lever 7 Parallel Cable Port ( XE80 and XE82 only . Use only cables labeled IEEE-1284) 8 Pow er cord socket 9 Powe r switch (on side) 10 Starter-T oner cartridge 11 Drum cartridg e 9 8 10 11 1 3 4[...]

9 Installation Requirements All electrical equipm ent is potentially dangerous if not installed and operated corr ectly. Make sure that you meet the following requirem ents when y ou set up or m ove the W ork Centre. 1. Use only the rated voltage from a properly-grounded wall sock et. 2. Keep the W ork Centre away from areas that ar e: • Dusty or[...]

10 Connecting the Parallel C able (XE80, XE82 only) 1. Connect the IEEE-1284 parallel c able to the parallel port on the back of the W orkCentr e. 2. Connect the IEEE-1284 parallel c able to the parallel port on the back of the PC. Turn to the Prin ter Driver Sof tw are Installation section in t his User Guide to set up the Work Centre XE for print[...]

11 Copying/Printing Selecting Medi a Paper Specifications Paper Storag e For reliable W or kCentre oper ation and good copy/print quality , X erox recom m ends that paper be s tored: • on a flat surf ace. • in a closed container . • in a low humidity area. • tightly wrapped, if the ream is partially used. NOTE: Paper affected by humidity, a[...]

12 Paper Tips will flash in the copy quantity display and the indicator in the W or kCentr e diagram will flash when a paper tray is empty. • Do not reuse the m isf ed paper. • Close the paper tray. Press Start to ma ke the rem aining c opies. • Do not use envelopes that: - have been fed into the printer before - are com posed with glues, ink[...]

13 3. Place the paper into the paper tr ay with the side to be printed facing toward y ou. Adjust the position of the paper so that its r ight edge is up against the right paper guide. T hen mo ve the left paper guide until it is resting gently against the left edge of the paper. The paper tray can be filled to the MAX line with standar d weight pa[...]

14 Copy/Pri nt Featur es Control Panel 5 0 % 2 0 0 % D O C U M E N T W o r k C e n t r e X E 8 0 C Auto Copy Quality: Select Auto Expos ure, Tex t, Photo or Toner Saver. Use Au t o when copying from originals with a colored back ground. NOTE: W hen Auto is selec ted, the copier automatically var ies the contras t of your c opies. Lighter/Darker set[...]

15 Control Panel (Continued) 78 % 1 29% 10 0 % 200% Reduction/Enlargeme nt: is preset at 50% and is custom er program m able (ref er to Custom izing Your W orkCentr e). 78%,129% and 200% are standard reduc tion/enlargem ent options. Reduction/Enlargeme nt: The down and up arrows r educe and enlarge in 1% increm ents. T he % button indicates the pre[...]

16 Control Panel (Continued) On-line/O ff-line Bu tton ( XE80, XE82 only): Alternates between the On-line and O ff -line status. The O n-line/Off -line button can be pr essed to interrupt a print j ob to run a copy job. W hen the copy job is com plete, touch the On- line/Off -line button to take it bac k to pr int mode or it will revert to print m [...]

17 Customizing Your WorkCentre Programmable Feat ure Settings 0 – 7, an d 14 To c hange the program m able features (ref er to the Control Panel), f ind the Program Num ber and the desir ed Option Num ber in the Program m able features chart on the f ollowing pages. Follow the instructions below. 1. Select the T oner Saver in Copy Quality. 2. Pre[...]

18 6. Press Start to store the s election. 7. Pres s the Clear button to continue m ak ing other changes. Pr ess the Copy Quality button to return to the copy . Programmable Featu res Chart Program Number Pr ogram Option Num ber and Option (default is in bold) 1 Auto Clear tim e-out 0 — Off 1 — 30 seconds 2 — 60 sec onds 3 — 90 seconds 4 ?[...]

19 Progra mmable Feature s Chart (continued) Program Number Pr ogram Option Num ber and Option (default is in bold) 6 Copy Contrast Adjus tm ent: The copy contrast range may be adjusted when the copy image is cons istently too light or too dark . 0 — Lightest:-4 1 — -3 2 — -2 3 — -1 4 — Nominal 5— +1 6— +2 7— +3 8— Dark est:+4 7 P[...]

20 Copying a Page The bas ic procedur e for c opy ing is desc ribed below. 1. Turn on the c opier. 2. Raise the Docum ent Cover. 3. Place the original f ace down on the docum ent glass. 4. Select the num ber of copies desir ed using the unit buttons. 5. Press Start . 6. The c opy will exit to the paper output support tray. Copying Oversi z e d Docu[...]

21 Copying Whil e Pr i nting In order to perf orm a copy job while the machine is printing: 1. Set up the copy job while the machine is pr inting. 2. Press Start . T he curr ent page will finish printing, then the c opy job will start. 3. W hen y ou com plete the copy job, the factory preset is 1 m inute befor e it reverts to pr int mode or touch t[...]

22 Auto Clear This copier is enabled at the f actory to return to the Norm al Copy mode approxim ately one minute after a j ob is com pleted. Unless otherwise program m ed, the Norm al Copy settings are as follows: • Copy Quality – Auto • Copy lighter/dark er – Norm al • Priority Magnification – 100% • Quantity Selected – 1 NOTE: Ti[...]

23 Troubleshooting Clearing Paper Jams At the Paper Tray E1 Jam 1. Pull the paper release lever at the right of the paper tr ay toward the front of the W ork Centre. 2. Remo ve all the paper, including the jam m ed paper, from the paper tr ay . If the jammed paper will not come out easily , do not pull too hard, as y ou may te ar or damage the copy[...]

24 Inside the WorkCent re E2 Jam 1. Open the fr ont door by pushing in on the front door latches on each s ide of the front door. 2. Lift the toner c artridge handle. 3. Remove the toner cartridge. 4. Remove any paper that m ay be inside the W ork Centre. 5. Install the toner car tridge. 6. Close the fr ont door. Paper Exit Area E3 Jam 1. To reduc [...]

25 WorkCentre Faul t Codes Fault codes ar e listed below. If m ultiple faults exist, only the highest-priority fault code appear s in the m essage dis play . Press and hold the Start button to display the other codes. The or iginal fault code is redisplayed by releasing the Start button. Fault Code Customer Action E7 H2 - H4 L1 - L6 U2 Switch the m[...]

26 Problem Solvin g If you have any pr oblems with the operation of your W ork Centre, ref er to the table below and on the following pages as well as the W ork Centre Fault Codes. If the problem cannot be s olved by carry ing out the instruct ions given below, refer to this Us er Guide Introduc tion. Problem Suggested Solution Copier does not com [...]

27 Problem Suggested Solution The three tr ouble indicators ar e flashing in the copier diagram . Jam Drum Toner The m achine is in the program m ode. Press the Copy Quality mode button to exit. Auto Frequent copy paper jams. Fan the stac k of paper, then turn it over in the tray . Replace paper in paper tr ay with a fresh supply. Check /adjust pap[...]

28 The f ollow ing is fo r the XE80 and XE82 mach ines only. Problem Suggested Solut ion The W ork Centre does not print. Use the IEEE-1284 parallel por t cable supplied with the machine. Check the IEEE-1284 parallel cable c onnection at the W orkCentr e and the PC. Check the IEEE-1284 cable with a com puter and printer that work . If printing is s[...]

29 Printer Driver Software Installation (XE80, XE82) The printer driver sof tware is the progr am which r uns the printer. It c onverts the data in the file you want to print into inform ation that the printer can understand. It also c ontrols c omm unic ation between the printer and com puter as the data is printed. You will need the following PC [...]

30 Installation for Windows 3.1x and Windows NT 4.0. 95 or 98 The Printer Driver Inst allation software c annot be installed using the Control Panel/Pr inters for W in 3.1x or the Add Printer Wiz ard for W in 95/98/NT4.0. Pleas e use one of the f ollowing methods depending on your operating system. 1. Ensure that the compu ter and th e WorkCent re [...]

31 Xerox Printer Services Program (Status Monitor) (Windows 95, Windows 98 a nd Windows NT) The Printer Services Pr ogram (Status Monitor) displays a window containing printer status inform ation. A Dialog Box shows the current s tatus of the printer. Job Status fields pr ovide details about the curr ently active print j ob. The window also contain[...]

32 Xerox Printer Services Program (Status Monitor) (Windows 3.1 x) The Printer Services Pr ogram (Status Monitor) displays a window containing printer status inform ation. An Dialog Box s hows the current s tatus of the printer. T he dialog window also contains com m and buttons you use to gain access to the P rint er Driv er Properties, Printer Se[...]

33 To use Status Monitor Options: Click Options . Choose one of the three choic es of event notif ication. 1. Disabled - If selected, the pr inter driver will NOT start the s tatus monitor at the start of the print job. 2. Display status monito r when printing - This setting will conf igure printer driver to start the status m onitor when a print j[...]

34 Windows 3.1x: 1. Click Print on the application’s File m enu 2. Click the Printer Set up button 3. If not selec ted, select the Xerox Docu ment W orkCentre XE printer 4. Click the Options button 5. Change the print options and clic k OK Displaying the Properties dialog from t he Start Menu Windows 95, 98 and NT 1. On the Start Menu, click Sett[...]

35 Properties Tabs The W ork Centre X E Printer Driver Properties dialog c ontains four tabs fr om which y ou can m ak e selections that bes t suits your printing requirem ents. Below is a brief des cription of each tab. NOTE: Refer to On- line Help for detailed information. Paper /Output — to select desired paper source ( tray), number of copies[...]

36 Creating Wor kCentr e XE Floppy Disk I nstallati on Diskettes If f loppy disk ettes are requir ed to install the W ork Centre Printer Driver Software, the user c an order f loppy disk ettes or create a s et of disk ettes from CD-ROM. To c reate a set of W or kCentr e XE Printer Driver floppy Diskettes, f ind a PC that has a floppy diskette drive[...]

37 Cleaning and Maintenance Cleaning the WorkCentre Do not use am m onia-based spr ay s or volatile s olvents such as thinner to clean the W ork Centre, as these c an damage the W or kCentr e surf ace. Always unplug the power cord before cleaning any part of the WorkCentre. Cleaning the Outside Clean the outside surf aces of the W ork Centre by w i[...]

38 Cleaning the Drum Cartridge If som e of the print is m issing, you may need to clean the surface of the drum . Because the drum s urfac e is very sensitive, y ou m ust tak e extrem e care when cleaning it. Other wise, it may become dam aged and will have a serious ef fec t on the print quality. • Replacement of drum cartridges, t oner cartridg[...]

39 Repacking the WorkCentre Storage/Transportation W hen y ou pack the W ork Centre away for st orage or transpor tation, follow the instruct ions given below to ensure that the W ork Centre will not get damaged. Us e the original box and pac king m aterials. 1. Turn of f the power s witch and disconnect the power cor d. 2. Open the fr ont door. Be[...]

40 Consumables Replacement of drum cartridg es, toner cartridg es, and oth er supplies are customer maintenance responsibilities and are not covered by th e warranty. See t he warranty. The toner c artridge and the drum car tridge in y our W ork Centre are "consum able" parts . This m eans that after a c ertain period of use, these parts [...]

41 Toner Cartr i dge Yield The main factor aff ecting to ner cartridge yield is the p rinted area of a document. The graph is a sam ple r epresentation of how the num ber of copies/prints per cartr idge decreases as the printed area incr eases. Other f actors which c an aff ect the toner car tridge yi eld are: • The s ize of the document being c [...]

42 Storage The toner c artridge and drum car tridge should always be stored in sealed opaque bags to protect them f rom direct s unlight. Furtherm ore, the toner cartridge and the drum c artridge should be st ored at tem peratures of not lower than approxim ately 0°C (32°F) and not higher than approxim ately 40°C (104°F). Do not store the toner[...]

43 NOTE: Help the environment by recyc ling your used toner cartridge. Us e the recycle sticker packed with the toner cartridge for i nstructions on returning the used toner cartridge to Xerox . 5. Refer to Ins talling the Toner Car tridge. Drum Cartridge Life The rated lif e for the drum cartr idge is approxim ately 18,000 pages, but this can vary[...]

44 5. Place the toner car tridge on the scr ap paper prepared in st ep 2. The fusing unit benea th the drum cartr idge becomes v ery hot when th e WorkCentre is in u se. Be careful not to tou ch the fusin g unit when removing the drum cartr idge. 6. Hold the tabs on the drum cartr idge handle between y our thumbs and index finger s, and gently pull[...]

45 10. Carefully remove the s heet of blac k protective paper f rom the drum cartridge, m ak ing sure not to leave any torn pieces of paper in the W ork Centre. 11. Replace the toner car tridge. Hold the handle of the toner c artridge so that the stam ped m ark ings on top of the cartridge are f acing upward. 12. Gently insert the toner cartridge i[...]

46 Appendix Technical Data Ty pe De skto p Recording system Electro-r eprographic with sem iconductor laser diode Paper feeding m ethod Choice of autom atic or m anual feed Paper output 50 sheets User Interf ace 10 buttons Dimens ions W x D x H: 18.2 x 16.8 x 9.02 inches (460 x 425 x 229 mm) W eight 23 lbs (10 k g) with toner/drum cartr idge Power [...]

47 Warranty Hardw ar e Warranty and Product Support for y our Xerox WorkC entre Co pier Three Year Limited Hardware Wa rranty If you are not satisfied with the perfor m ance of the X erox W ork Centre cover ed by this warranty, Xerox warrants that, upon your request, it will be repaired or replaced, at y our option, during the firs t two y ears of [...]

48 How is a rep lacement obt ained? Our replac em ent program is the easies t and quick est way to provide y ou with a fully operational unit. Upon your authoriz ation to ac cept a replacem ent unit and with appropriate sec urity (credit card authorization), we will, at no cost to you, promptly ship a replacem ent unit. T he replacem ent unit we sh[...]

49 Replacement and repair are your only remedies YOUR ONLY REMEDY UNDER T HIS W ARRANTY IS THE REPLACEMENT OR REPAIR OF YOUR ELIGIBLE UNIT AS DESCRIBED ABOVE. NEITHER T HIS W ARRANTY NOR ANY OTHER W ARRANT Y, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED T O, T HE IMPLIED W ARRANTIES OF MERCHANTABILIT Y AND FITNESS FO R A PARTICULAR PURPO SE, SHAL[...]