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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of York SMS Bridge, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of York SMS Bridge one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of York SMS Bridge. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of York SMS Bridge should contain:
- informations concerning technical data of York SMS Bridge
- name of the manufacturer and a year of construction of the York SMS Bridge item
- rules of operation, control and maintenance of the York SMS Bridge item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of York SMS Bridge alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of York SMS Bridge, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the York service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of York SMS Bridge.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the York SMS Bridge item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Manual SMS Bridge Global Monitoring System YORK Marine, Controls / – the people to talk to[...]
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Page 2
User Manual YORK Marine, Controls Jens Juuls Vej 28, 8260 Viby J, Denmark Phone: +45 87 36 35 00 Web: www.yorkref.com Copy right YORK Marine ApS All Rights Reserved Table of Contents YORK Ma rine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 2 of 15 File: e:yorksm s bridgemanualsmsbri[...]
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Page 3
User Manual Introduction YORK Ma rine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 3 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Introduction System ov erview The SMS Bridge provides an economical means of transmitting re efer monitoring data to the YORK Global Monitoring[...]
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User Manual Introduction YORK Ma rine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 4 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Introduction, Continued Services The SMS Bridge application consists of th ree following components, or se rvices. • MailHandler service Send[...]
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User Manual Requirements YORK Marine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 5 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Requirements Computer The SMS Bridge runs on Windows 200 0 and XP personal computers. Th e computer must have an RS-232 serial (COM ) port for c[...]
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User Manual Installation YORK Marine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 6 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Installation Before you be gin Before installing the modem and soft ware: • Verify that the PC has an RS-232 serial (COM) port. If no serial p[...]
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User Manual Configuration YORK Marin e, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 7 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Configuration Service startup By default, the services do not automatically start when the application is launched. To start a service, you cl[...]
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User Manual Configuration YORK Marin e, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 8 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Configuration, Continued Mail handler confi guration (continued) Step Action 5 From name: Enter a name to identify the sender as the SMS Bridg[...]
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User Manual Configuration YORK Marin e, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 9 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Configuration, Continued SMS Handler configuration Configure the SMSHandler as follows. Step Action 1 Click SMSHandler in the main screen. 2 C[...]
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User Manual Configuration YORK Marin e, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 10 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Configuration, Continued SMS Handler configuration (continued) Step Action 4 COM port : Enter the number of the COM port to which the GSM mod[...]
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Page 11
User Manual Operation YORK Marine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 11 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Operation Starting the SMS Bridge After the system has been installed and c onfigure d as described in the previous sections, start the SMS Bridge[...]
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User Manual Troubleshooting YORK Ma rine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 12 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Troubleshooting Monitoring activity The log function allows you to monitor system a ctivity. To view the log, click the Log tab. To make th[...]
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User Manual Troubleshooting YORK Ma rine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 13 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Troubleshooting, Continued MailHandler Use the table below to troubleshoot problems with the MailHandle r service. Problem Likely Cause Sol[...]
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User Manual Troubleshooting YORK Ma rine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 14 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Troubleshooting, Continued SMSHandler (continued) Problem Likely Cause Solution Wrong COM port Select correct COM port in configuration dia[...]
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User Manual Document Revision Reco rd YORK Marine, Controls Revision 1.3 · Updated: 070507 Author: Marc Anderson · Owner: RS Project : SMS Bridge Page 15 of 15 File: e:yorksm s bridgemanualsmsbridge-manual_13 .doc Document Revision Record Rev. Date Author Brief description of change Pages affected 1.0 8 aug 2003 PCL Original issue of this doc[...]