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Zebra Technologies 2844 Printer manual

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Table of contents for the manual

  • Page 1

    User’s Manual No. 980348-001 Rev. A ©2001 Zebra Technologies Corporation 2844 Thermal Printer User’s Manual[...]

  • Page 2

    FOREWORD This manual provides installation and operation information for the LP 2844 and the TLP 2844 series printers, manufactured by Zebra Technologies Corporation, Camarillo, California. COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This docu - ment and the information contained within is copy[...]

  • Page 3

    SHOCK HAZARD WARNING: The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. MEDIA AND RIBBON WARNING: Always use high quality, approved labels, tags and ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to the l[...]

  • Page 4

    980348-001 Rev. A v TABLE OF CONTENTS Installation and Operation . . . . . . . . . . . . . . . . . . 1 Unpack Your Printer . . . . . . . . . . . . . . . . . . . . . . 2 Know Your Printer . . . . . . . . . . . . . . . . . . . . . . . 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 AutoSense Media Gap Sensing . . . . . . . . . [...]

  • Page 5

    1 Installation and Operation This section provides information on the installation and operation of the printer. The printer is a low cost, desktop thermal printer. The printer is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Win- dows™or ASCII-based compatible host. There are [...]

  • Page 6

    Unpack Your Printer Know Your Printer 2 980348-001 Rev. A Installation and Operation[...]

  • Page 7

    980348-001 Rev. A 3 Installation and Operation[...]

  • Page 8

    Installation The following steps will guide you through the installation of the printer and software. Step ➊ Attach Power Supply To The Printer See the SHOCK HAZARD WARNING on page iv. 4 980348-001 Rev. A Installation and Operation Power OFF Check Voltage Plug in Power Module Plug in Power Cord Plug Power Cord into a Suitable AC Outlet[...]

  • Page 9

    Step ➋ Attach Interface Cable See Appendix A for cable wiring information. 980348-001 Rev. A 5 Installation and Operation Parallel Serial Universal Serial Bus (USB)[...]

  • Page 10

    Step ➌ Load Media 6 980348-001 Rev. A Installation and Operation Power ON Open Cover Open Guides MO VIE[...]

  • Page 11

    Load Media - continued 980348-001 Rev. A 7 Installation and Operation Remove the outside length of media For more infor - mation on media preparation, refer to Appendix A. MO VIE Install Roll Note: Find the instructions for preparing media in Appendix A. Close Guides to the Width of the Media Note: When using linerfree labels, adjust the guides to [...]

  • Page 12

    Load Media - continued 8 980348-001 Rev. A Installation and Operation MO VIE Release Cover Note: This step applies to thermal transfer printers Close Cover[...]

  • Page 13

    Step  AutoSense Media Gap Sensing Perform this procedure when loading a new roll. If your printer has the label dispenser option, turn OFF the label taken sensor. 980348-001 Rev. A 9 Installation and Operation MO VIE Power OFF Hold Feed Button Power ON[...]

  • Page 14

    AutoSense Gap Sensor Adjustment - continued If the indicator remains orange or red, see the troubleshooting steps. 10 980348-001 Rev. A Installation and Operation When Indicator Flashes, Release Feed Button UKQ1935 16 V3.21 Serial port : 96,N,8,1 Image buffer size:1032K Fmem:000.0K,016.4K avl Gmem:000K,0593K avl E I8,0,001 rY S2 D10 R016,000 ZT UN [...]

  • Page 15

    Step ➎ Install Software Start your computer and follow the installation instructions on the compact disc (CD). 980348-001 Rev. A 11 Installation and Operation[...]

  • Page 16

    Operation The following information helps you get the most from your printer. Programming Commands You must use programming to control many of the printer's functions. See the EPL2 program - mer's manual for details. For example, the Q command controls form length and gap. Printer Driver The printer driver provides a convenient control to[...]

  • Page 17

    2 Using Options This section provides information on the printer's optional features: • thermal transfer printing • label dispenser • fan-fold media • media cutter 980348-001 Rev. A 13 Using Options[...]

  • Page 18

    Using Transfer Ribbon The TLP printer supports both direct thermal media (chemically treated to darken when heated) and thermal transfer media (accepts wax and/or resin transferred off a ribbon). Step ➊ Prepare Ribbon 14 980348-001 Rev. A Using Options Pull Adhesive Strip Free MO VIE[...]

  • Page 19

    Step ➋ Install Supply Roll 980348-001 Rev. A 15 Using Options Press onto Hub Thread Ribbon Through Carriage Align Notches onto Hub Spokes[...]

  • Page 20

    Step ➌ Install Take-Up Core 16 980348-001 Rev. A Using Options Press onto Hub Align Notches onto Hub Spokes[...]

  • Page 21

    Step ➍ Tighten Ribbon When using ribbon, make sure you also use thermal transfer media. 980348-001 Rev. A 17 Using Options Attach Ribbon to Take-Up Core Note: Use the adhesive strip on new rolls; otherwise, use tape Remove Slack From Ribbon[...]

  • Page 22

    Adding a New Transfer Ribbon If ribbon runs out in the middle of a print job, the indicator lights orange and the printer waits for you to add a fresh roll. Keep the power on as you change ribbon. Open the top cover, then cut the used ribbon so you can remove the cores. Load a new ribbon roll (refer to the previ - ous procedure if necessary). Close[...]

  • Page 23

    Using the Label Dispenser 980348-001 Rev. A 19 Using Options Open Door Switch On the Label Taken Sensor Remove Several Labels Push Liner Through Slot Close Door Close Top Cover and Press Feed Button MO VIE[...]

  • Page 24

    Using Fan-Fold Media 20 980348-001 Rev. A Using Options Insert Media Adjust Holders to Width of Media Tighten Screw (use a small Phillips driver #1) Adjust Guides to Width of Media[...]

  • Page 25

    Using the Media Cutter Printers that have a bezel with a motorized blade can dispense one or more forms that are then automatically cut from the media supply. This option cuts through continuous paper from rolls and liner between labels. The media can be up to 0.0055 inch (0.095mm) thick, 1.12 inch (28mm) to 4.25 inches (108mm) wide, and at least 0[...]

  • Page 26

    Clearing the Media Cutter If the blade cuts through labels, adhesive can jam the cutter. Turn OFF (O) printer power and unplug the power and interface cables before clearing the cutter. Keep the cutter dry. Never use any solutions or solvents to clean the blade. After removing debris, plug in the power and interface cables, turn on the printer, the[...]

  • Page 27

    Appendix A - Troubleshooting Problem Solution or Reason STATUS Indicator Does not light after turning ON ( I ) printer. 1. Check power connections from A.C. outlet to power supply to printer. 2. Check that media or ribbon is present. Blinks GREEN. 1. Printer receiving data through interface. 2. Signal to begin AutoSense after turning ON printer. Re[...]

  • Page 28

    Problem Solution or Reason Printer Operation--continued Printer appears to be working (media is being fed out), but nothing is printed. 1. Verify that the labels are the correct type. 2. Check that the roll is loaded with the di - rect thermal side facing up. 3. Clean the print head with cleaning pen. 4. Ensure top cover is locked closed. Printing [...]

  • Page 29

    Troubleshooting Media Handling Problem Solution or Reason Label Dispenser Printing continues between labels. 1. Make sure label-taken sensor is on. 2. The label-taken sensor is blocked or dirty. Remove any scraps or dust. 3. Continuous media may be set. Verify form length setting through program - ming Q command. See the EPL2 pro - grammer's m[...]

  • Page 30

    Serial Interface Cable Wiring The figure below displays the cable wiring required to use the printer's RS-232 serial interface. 26 980348-001 Rev. A Appendix A - Troubleshooting N/C RxD TxD DTR GND DSR RTS RI CTS Pri nter Hos t 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 DB -9 Pi n # DB -9 Pi n # F ema le DB-9 to M ale DB-9 Cable P/N 300017-006 ( 6&ap[...]

  • Page 31

    Parallel Interface Cable Wiring The figure below displays the cable wiring required to use the printer's Centronics parallel interface. +5 volts at 300 mA for external device (e.g. KDU or scanner) 980348-001 Rev. A 27 Appendix A - Troubleshooting PRINTER DB - 25 Pi n No . Centroni cs Pi n No . F e m a l eD B - 2 5t oM a l eC e n t r o n i c s [...]

  • Page 32

    Universal Serial Bus (USB) The table below provides the contact terminat - ing assignments by number and electrical value for the cable connectors. Contact Number Signal Name Typical Wiring Assignment 1 VBUS Red 2 D- White 3 D+ Green 4 GND Black Shell Shield Drain Wire You can refer to the Universal Serial Bus Speci- fication for details regarding [...]

  • Page 33

    Cleaning the Print Head When you load new media, you can also clean the print head. Turn OFF (O) the printer before performing this procedure . 980348-001 Rev. A 29 Appendix A - Troubleshooting Rub Cleaning Pen Across Dark Area of Print Head Wait One Minute Before Closing Printer Do Not Clean Roller With Cleaning Pen MO VIE[...]

  • Page 34

    Cleaning the Platen The platen, over time, picks up adhesive and dust which requires occasional cleaning. To follow these steps, you require a clean, lint-free cloth lightly moistened with isopropyl alcohol. Turn OFF (O) the printer before performing this procedure. Let the platen dry for at least one minute before loading media. 30 980348-001 Rev.[...]

  • Page 35

    Preparing Media, Paper, and Labels Before Loading During shipment, the outside length of media may become dirty when handled or dusty when stored. A preparation before loading media makes sure both the print head and platen stay cleaner for more time. You must avoid dragging adhesive or dirty media between the print head and platen. Such an occuran[...]

  • Page 36

    980348 - 001 A[...]