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Zebra Technologies P310i manual

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Table of contents for the manual

  • Page 1

    Card Printer Solutions General information[...]

  • Page 2

    FOREWORD This manual contains installation and operation information for the P310 i Series card printers manufactured by Zebra Technologies Corporation, Camarillo, California. RETURN MA TERIALS AUTHORIZA TION Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair, contact Repair Administration for[...]

  • Page 3

    PRODUCT W ARRANTY ST A TEMENT Printers All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date. Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accide[...]

  • Page 4

    DECLARA TIONS OF CONFORMITY This equipment is being tested for compliance with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses ans can radiate radio frequency energy and[...]

  • Page 5

    INTRODUCTION Thank you for choosing the Zebra P310 i Plastic Card Printer. These printers produce cards ideal for personalized identification, access control, visitor, membership, promotion and luggage card, badges and tags. This manual guides you to an efficient start up and operation of your new Card Printer. P310 i PRINTER MODELS Zebra's Pr[...]

  • Page 6

    Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C P31 0 i Plastic Car d pr int er V Important general information Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury. Elect[...]

  • Page 7

    T able of contents ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 UNPACKING YOUR CARD PRINTER . . . . . . . . . . . . . . . . . . . 1 INDICATORS AND CONTROLS . . . . . . . . . . . . . . . . . . . . . . . 3 ITEM[...]

  • Page 8

    Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C P31 0 i Plastic Car d pr int er 1 Your P310 i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. While unpack[...]

  • Page 9

    In addition to user documentation, make sure the following items are included with your P310 i printer: 2 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C P31 0 i Plastic Car d pr int er If any items are missing, please contact your dealer.[...]

  • Page 10

    INDICA T ORS (green, amber & red) signal printer activity by illuminating or flashing, a follows: 3 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C P31 0 i Plastic Car d pr int er Your P310 i printer has three Status indicators and a p[...]

  • Page 11

    Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 4 PRINTER INST ALLA TION The following will guide you through the installation of your P310 i Printer. CAUTION: Limit AC power supplied to the P310 i to 110 ~ 230 volts, 60 ~ 50 Hertz, for an[...]

  • Page 12

    Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 5 O PERA TION P 310i PRINTER FEA TURES The following shows the features found on your P310 i Printer. STANDARD FEATURES OPTIONAL FEATURES 1. Print Head A. Magnetic Encoding Station 2. Print H[...]

  • Page 13

    Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 6 LOADING RIBBONS “i Series”Printers requires the use of “ i Series” ribbons for full color printing. The Resin Thermal Transfer and Dye Sublimation ribbons for P310 i only are specif[...]

  • Page 14

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 7 Please note that the ribbon automatically synchronizes whenever the print head lock down occurs. The ribbon is simultaneously identified and the according pa[...]

  • Page 15

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 8 LOADING CARDS A - CARD CARTRIDGE For loading cards. To help you load, print, and collect cards, the P310 i is equiped with the following items: DO NOT bend c[...]

  • Page 16

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 9 B - INSTALL CARD CLEANING CARTRIDGE This item is used to clean the cards entering the printer. 1. Remove Card Cleaning Cartridge from packaging. Peel protect[...]

  • Page 17

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 10 C - CARD THICKNESS CONTROL LEVER This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam[...]

  • Page 18

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 11 FEEDING ONE CARD A T A TIME A Manual Feed Slot is available on the size of the Card Input Hopper for feeding single cards. Cleaning Cards are fed manually t[...]

  • Page 19

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 12 PRINTING A TEST CARD With ribbon and cards loaded, your P310 i printer is ready to print. To check the operation of the printer you should print a test card[...]

  • Page 20

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 13 P RINTING A SAMPLE CARD Printing with the P310 i Printer requires the Windows Printer Driver, your card design/issuing Windows software or printer command l[...]

  • Page 21

    To i nstall the P31 0 i P rinter Driv er A utomaticall y on a ll Operating S ystems, Use the Zebra Install Wizard To ensure the accuracy of driver installation, it is recommended that you use the Zebra Install Wizard that is provided with your documentation CD. The Wizard will: a • Check to see which operating system you are using b • Delete pr[...]

  • Page 22

    S et P rinter Driv er Options: The P310 i Printer screen appears. Change the options as follows: On the Printer tab configure the magnetic encoder feature. If your printer is equipped with a magnetic Encoder Option, select With Magnetic Encoder option. On the Card tab select card orientation: Landscape or portrait - Select “ Landscape ”. For P3[...]

  • Page 23

    Printing a sample card: Follow the steps to print your first card Go to the Microsoft Word Software. If the printer was not selected as the default printer, go to the File menu and Select Printer and choose Zebra P310i Card Printer in the printer names list. Then Close the print dialog box. Come back to File menu and choose Page Setup . Select Pape[...]

  • Page 24

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 17 C LEANING PROTECT YOUR FACTORY WARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommen[...]

  • Page 25

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 18 Your P310 i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintai[...]

  • Page 26

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 19 A cleaning using the Cleaning Cards usually suffices. However, a separate Print Head cleaning using swabs can remove more stubborn deposits when print anoma[...]

  • Page 27

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 20 Your P310 i Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requir[...]

  • Page 28

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 21 3. Remove Cleaning Roller from Cartridge and discard. 4. Install new Cleaning Roller into Cartridge*. To avoid contamination, always hold the Cleaning Rolle[...]

  • Page 29

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 22 T ROUBLESHOOTING The following offers causes or solutions to symptoms related to improper operation. Check this table when experiencing any loss of operatio[...]

  • Page 30

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 23 RED INDICATOR ILLUMINATES Printer alert: Print Head Bracket open Card Jam Ribbon Jam Command Error The printer stops working. RED INDICATOR FLASHES Magnetic[...]

  • Page 31

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 24 Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the print head assembly; this resynchronises the ribbon automat[...]

  • Page 32

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 25 T ECHNICAL SPECIFICA TI0NS • High speed printing, over 140 cards/hour edge to edge in full color (YMCKO) throughput • High speed printing, over 1000 car[...]

  • Page 33

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 26[...]

  • Page 34

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 27 • Monochrome: 1500 cards/roll • Monochrome colors: black, red, blue, green, silver, gold, white. For P310 i only • K-resin + O: 800 cards/roll • K-d[...]

  • Page 35

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 28 • USB port • RS-232C serial port • Smart Card Contact Station (30 mil cards only) • Magnetic Encoder (30 mil cards only) • Cleaning supplies • S[...]

  • Page 36

    APPENDIX A - MAGNETIC CARD STRIPE ENCODER Operation and maintenance requirements for the P310 i Printer with the optional magnetic card stripe encoder. (See Chapter 2 for location). The magnetic encoder can be set for either high or low coercivity. The magnetic encoder is a factory installed item with the read/write head positioned below the card p[...]

  • Page 37

    MAGNETIC ENCODER CLEANING The read/write head requires periodic cleaning to maintain errorfree encoding. WHEN TO CLEAN When the amber & red indicators flash. (Every 1000 cards* approx.) * Using 5-panel color ribbon (YMCKO). *Optional factory setting. HOW TO CLEAN 1. Leave power on. Open Cover and release Print Head Bracket to remove ribbon. Clo[...]

  • Page 38

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 31 APPENDIX B - SMART CARD CONTACT STATION This section contains information on the additional operations of the P310 i Printers with Smart Card Contact Statio[...]

  • Page 39

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 32 MEDIA LOADING ORIENTATION Orient the cards with the Smart Card Chip at the top of the card and facing away from the printer. SMART CARD CONTACT STATION INTE[...]

  • Page 40

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 33 APPENDIX C - ACCESSORIES & SUPPLIES Please contact your Zebra-authorized dealer to place an order for accessories and suplies. RIBBONS The following rib[...]

  • Page 41

    CARDS The following cards are optimized for use in the P310 i Printers: Notes : 10mil = 0.254mm;30 mil = 0.762mm 10mil cards are recommended for single side printing monochrome and spot Color only. Many other card types are also available; ask your dealer for more information. 34 Card Printer Solutions General information Getting started Operation [...]

  • Page 42

    P31 0 i Plastic Car d pr int er Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Appendix C 35 ACCESSORIES Accessories available for P310 i Printers appear below. Always refer to the part number when placing an order: Cleaning Supplies Part Number Des[...]

  • Page 43

    World Wide Sales and Support: Zebra Technologies Corporation Card Imaging Division 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone:+1 (805) 579 1800 Fax.:+1 (805) 579 1808 Toll Free in US: (800) 452-4056 e-mail: cards@zebracard.com Zebra Technologies Corporation Card Imaging Division, (Europe, Middle East, Africa) The Valley Centre, Gordon Road[...]