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Zebra Technologies P720 manual

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Table of contents for the manual

  • Page 1

    1 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Part Number: 980367-00 1 Re v . C © ZIH Corp. W elcome to your new ZEBRA P720 User ’ s Manual[...]

  • Page 2

    2 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C FOREWORD This manual contains installation and operation information for the Zebra P720 Series card printers manufactured by Zebra T ec hnolo[...]

  • Page 3

    3 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C W ARRANTY INFORMA TION Pr int ers: All Zebra Card Printers are war ranted against defects in material or workmanship for twelve (12) months f[...]

  • Page 4

    4 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C DECLARA TIONS OF CONFORMITY Supplemental Infor mation: This device complies with Par t 15 of the FCC Rules. Operation is subject to the follo[...]

  • Page 5

    5 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C INTRODUCTION Thank you f or choosing the Zebra P720 Plastic Car d Pr inter . Zebra’ s P series card printer s offer a low cost, high qualit[...]

  • Page 6

    6 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C ICONS Throughout this manual, different icons highlight impor tant information, as follows: Important general information. Mec hanical hazard[...]

  • Page 7

    7 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 1 2 3 4 5 T ABLE OF CONTENTS GETTING ST ARTED • • • • • • • • • • • • • • • • • • • • • 9 1•1 Unp[...]

  • Page 8

    8 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 6 TECHNICAL SPECIFICA TIONS • • • • • • • • • • • • • • • • 48 APPENDIX A • • • • • • • • •[...]

  • Page 9

    9 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 1 G ETTING S T ARTED 1 • 1 Unpacking your card printer Y our P720 printer ships in a carton and protective anti-static bag. Keep all pac k [...]

  • Page 10

    10 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C In addition to user documentation on CD, make sure the following items are included with your P71 0 printer: CLEANING KIT PO WER CABLE PRINT[...]

  • Page 11

    11 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 1 • 2 Indicators and Control Y our P720 printer has an LCD Display , two LED’ s and two Panel Buttons. The 1 6 c haracter LCD Displa y i[...]

  • Page 12

    12 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 1 • 3 Printer Installation The following will guide you through the installation of your P720 printer . CAUTION: Limit AC power supplied t[...]

  • Page 13

    13 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 2 • 1 Printer Features The following shows the features found on your P720 Printer: Standard F eatur es: 1 • Card Cleaning Cartridge 2[...]

  • Page 14

    14 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 2 Loading Printing Ribbons The P720 Printer requires appro ved ribbons (see Appendix C). The Resin Thermal T ransfer and Dye Sublimati[...]

  • Page 15

    15 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Please note that the ribbon automatically sync hronizes whenever the print head loc k down occurs. The card flipper will not operate and an [...]

  • Page 16

    16 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 3 Loading Laminate Ribbons The P720 Printer requires appro ved liner -less patc hes (see Appendix C). Clear patc hes, hologram patc he[...]

  • Page 17

    17 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Upper P atc h L ower P atc h Eac h time you remove either the upper or lower casset te, make sure you also remove the patc h currently loade[...]

  • Page 18

    18 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 4 Loading Cards To help you load, print, and collect cards, the P720 has the following items: A - CARD FEEDER This items is used for l[...]

  • Page 19

    19 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Card thic kness: A - 50mil (1 .27mm) B - 40mil (1 .0 16mm) C - 30mil (0.7 62mm) B - CARD THICKNESS CONTROL LEVER This items is operated by t[...]

  • Page 20

    20 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 5 Rejected Card Box The P720 Printer is equipped with a R ejected card Box. When an encoding can not be completed, the card is ejected[...]

  • Page 21

    21 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 3 • S wing the R ejected Card Box Door and press the top. An audible “clic k” signals the loc ked position. 4 • P ress the Clear But[...]

  • Page 22

    22 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 6 Feeding one card at a time A Manual Feed Slot is avalable on the side of the Card F eeder cover for feeding single cards. Cleaning C[...]

  • Page 23

    23 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 7 Printing a T est Card With printing ribbon, patc h ribbon cassette and cards loaded, your P720 printer is ready to print. T o c hec [...]

  • Page 24

    24 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 8 Printer Menu Information The printer is equipped with an LCD Display and two key buttons whic h gi ves access to printer menus. When[...]

  • Page 25

    25 Card Printer Solutions Dual-sided Lamination READ Y Pr inter inf o Pr inter Model number Pr inter Fir mwar e V ersion Number of Impr essions Reject Bo x status To show the number of cards remaining in the reject box N S N: NEXT S: SELECT Menu Pr inter N Pr inter Def aults Ribbon T ype To show the type of ribbon installed. It may not matc h the r[...]

  • Page 26

    26 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Menu Lamination Laminator Inf o Model Number P720 Laminator Fir mwar e: V1.00 Selt T est Card Menu N N S N S Counter Laminator P arameters U[...]

  • Page 27

    27 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Cleaning Menu S *If the printer is equipped with a Magnetic Stripe Encoder Selt T est Card Menu S Selt T est Card T est P att ern T est P at[...]

  • Page 28

    28 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 9 Understand the printing process The process of encoding, printing and applying overlaminates on both sides of the card in dual sided[...]

  • Page 29

    29 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 2 • 10 Understand the Lamination process Five roller systems dri ve the card through the laminator station. The rollers are positioned so [...]

  • Page 30

    30 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 3 P RINTING A SAMPLE CARD P rinting with the P720 P rinter requires the Windows Printer Driver, your card design/issuing sof tware or printe[...]

  • Page 31

    31 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 3 • 1 To install the P720 Printer Driver Automatically on all Operating Systems, Use the Zebra Install Wizard To ensure the accuracy of dr[...]

  • Page 32

    32 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 3 • 2 Set Printer Driver Options: The P720 Printer screen appears. Change the options as follows: - On the P720 tab configure the magnetic[...]

  • Page 33

    33 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 3 • 3 Printing a sample card: F ollow the steps to print your first card - Go to the Microsoft W ord Softw are. - If the printer was not s[...]

  • Page 34

    34 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 4 C LEANING PRO TECT Y OUR F ACT ORY W ARRANTY! The recommended maintenance procedures must be performed to maintain your factory war ranty [...]

  • Page 35

    35 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C PRINTER AND LAMINA TOR CLEANING CYCLES Ro utine printer and laminator cleaning is recommended to maintain high print quality , ensure proper[...]

  • Page 36

    36 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C A cleaning using the cleaning system with cards usually suffices. However , a separate Print head cleaning using swabs can remo ve more stub[...]

  • Page 37

    37 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 4 • 3 Clean the laminator only W arning: This cleaning cycle must be performed prior to daily operation or when laminator has been in “s[...]

  • Page 38

    38 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C A cleaning using the Cleaning System with cards usually suf fices, moreover your printer is equipped with two cleaning rollers situated befo[...]

  • Page 39

    39 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 4 • 4 Clean the complete P720 WHEN T O CLEAN When the LCD screen reports messages:”P720 Cleaning” HOW TO CLEAN 1 • L eave power on. [...]

  • Page 40

    40 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 4 • 5 Card Cleaning Cartridge Yo ur P720 Printer also has a Card Cleaning Car tridge. This item cleans the cards entering the printer . T [...]

  • Page 41

    41 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 3 • R emove Cleaning Roller from Car tridge and discard. 4 • Install new Cleaning Roller into Car tridge * . T o avoid contamination, al[...]

  • Page 42

    42 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 5 T ROUBLESHOOTING This section offers solutions to potential problems you may experience with your P720 printer . The table below lists the[...]

  • Page 43

    43 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C SCREEN MESSAGE PRINTING BLACK PRINTING V ARNISH CLEAN PRINTER CLEAN MAG HEAD CLEANING REMO VE RIBBON OUT OF RIBBON MECHANICAL ERROR OUT OF C[...]

  • Page 44

    44 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C SCREEN MESSAGE READING ERROR REJECT BO X FULL MAGNETIC ERR OR FLASH ERR OR NO ACCESS MEANING Data cannot be read from the card’ s magnetic[...]

  • Page 45

    45 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C B • About the Laminator Station MEANING Laminator is ready The upper patc h is bad The lower patc h is bad The upper laminate ribbon is wr[...]

  • Page 46

    46 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 5 • 2 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. T[...]

  • Page 47

    47 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C • Pr inting shows very pale or inconsist ent results. P ossible Cause A • Ribbon have been stored improperly or is damaged. B • Cards [...]

  • Page 48

    48 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C • No pr inting on the card. P ossible Cause A • Ribbon may not be installed in the printer. B • Cards may not meet specifications. C ?[...]

  • Page 49

    49 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C 6 T ECHNICAL S PECIFICA TIONS General • High speed printing • YMCK & 1 .0 mil lamination on both sides of card, 120 cards per hour 2[...]

  • Page 50

    50 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Ribbons • Monoc hrome: 1 0 00+150 0 cards/roll • Monoc hrome colors: back, red, blue, green, silver , gold, white. • K-resin + O: 50 0[...]

  • Page 51

    51 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C CARD DIMENSIONS ISO ST ANDARD DIMENSIONS FOR PLAIN CARD ISO ST ANDARD DIMENSIONS FOR MAGNETIC S TRIPE CARD[...]

  • Page 52

    52 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C CHIP POSITION FOR SMAR T CARD[...]

  • Page 53

    53 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C A A PPENDIX Magnetic Card Stripe Encoder This section contains information on the additional operations of the P720 Printers with Magnetic C[...]

  • Page 54

    54 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C A • MEDIA L OADING ORIENT A TION The magnetic encoder is a factory installed item with the read/write head positioned below the card path,[...]

  • Page 55

    55 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C B • MAGNETIC ENCODER CLEANING There exists two different processes to clean the Magnetic stripe Encoder . The first process consists of a [...]

  • Page 56

    56 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C B A PPENDIX Smart Card Contact Station This section contains information on the additional operations of the P720 Printers with Smart Card C[...]

  • Page 57

    57 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C DB - 9 SMART CARD DB - 9 SMART CARD PINS CONT ACT POINTS PINS CONT ACT POINTS 1 CI (VCC) 6 C6 (Vpp) 2 C2 (Reset) 7 C7 (I/O) 3 C3 (Cloc k) 8 [...]

  • Page 58

    58 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C C A PPENDIX Accessories & Supplies Please contact your Zebra authorized dealer to place an order for accessories and supplies. Use only [...]

  • Page 59

    59 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Pa rt Number Description Patc h 1 mil 80 0 01 5-1 0 1 to 109 Monoc hrome Ribbon no 80 0 0 15-1 40 YMCKO no * 80 0 0 15-1 45 YMCK yes 80 0 0 [...]

  • Page 60

    60 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C CARDS : PA TCHES FOR LAMINA TION: Pa r t Number D escription Cards/r ol l Liner less & Precut Clear Patc h 1 mil 80 0 01 5-712 clear pat[...]

  • Page 61

    61 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C ACCESSORIES Accessories available for P720 printers appear below. Always refer to the par t number when placing an order . Pr inter supplies[...]

  • Page 62

    62 Card Printer Solutions General information Getting started Operation Cleaning Specifications Appendix A Appendix B T roubleshooting Printing a card Dual-sided Lamination P720 Plastic Card Printer Appendix C Wo rl d Wide Sales and Support: Zebra T echnologies Cor poration Card Imaging Division 10 01 Flynn Road Camarillo, CA 93021 -8706.USA Phone:[...]