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Zebra Technologies TTP 2100 manual

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Table of contents for the manual

  • Page 1

    P1021708-001 Zebra ® TTP 2100 Kiosk Ticket Printer Operator Guide[...]

  • Page 2

    © 2009 ZIH Corp. The copyrights in this manual and th e software and/or firmware in the printer described therein are owned by ZIH Corp. and Zebra’ s licensors. Unaut horized reproducti on of this manual or the software and/or firmware in the printer may result in impr isonm ent of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyri[...]

  • Page 3

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Contents 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contact s . . . . . . . . . . . . . [...]

  • Page 4

    Contents 4 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Making a Self-T est Pri ntout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Customizing t he Self-T est Printout[...]

  • Page 5

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 1  Introduction About this Manual This manual will be updated as, from time to tim e, printer functions and features may be add ed or amended. Y ou will always find the latest edition on ou r web site ( http://www .zebra.com ). If you require functions not fou nd in this manual editio n, please c[...]

  • Page 6

    About This Document Contacts 6 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Contact s T echnical Supp ort via the Inte rnet is available 24 hours per day , 36 5 days per year . W eb Site: www .zebra.com E-mail Back T e chnical Library: E-mail address: emb@zebra.com Subject line: Email list Self Service Knowledge Base: www .zebra.com/knowledgeb[...]

  • Page 7

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 2 Product Presentation The TTP 2100 series of ticket prin ters are available both for kios k integration and de sktop use. They print on most ticket media from 50 mm t o 82.5 mm wide using direct t hermal printing, The ticket media c an be up to 0.25 mm thi ck, fanfold, roll, or single c ut handfed.[...]

  • Page 8

    Product Present ation 8 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Y ou can also print fixed - or variable-lengt h ti ckets withou t synchronizat ion. The presenter can be set to ejec t the ticket into a tray or hold it by the b ack edge until the customer takes it. The top can easily be opened to give the operator ac cess to the paper pat h[...]

  • Page 9

    9 Product Presentation 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 The upper media sensor is an IR light source that illuminates the media. The lower me dia sensor is an IR light receive r . These sensors must work to gether to sense media gaps or out-of- media conditi ons. The printer is available wit h two different control boards; the TTP [...]

  • Page 10

    Product Present ation Presenter 10 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Presenter The TTP 2100 does not loop the media. The presenter carries th e media through the printer for presentation to the user . Eject Mode The ticket is ejected after being c ut. The printe r is designed so that the ticket alwa ys drops down. A sensor is loc at[...]

  • Page 11

    11 Product Presentation Controls 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Controls Figure 3 • Rear View The buttons and indicators are dupl icated on both side s of the pr inter so that they are easily accessible regardless of h ow the printer is installed. Feed Button The Blue Feed button has several functio ns: • Press and release wi[...]

  • Page 12

    Product Present ation Controls 12 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Power Indicator ● When the green po wer indicator is illuminat ed, a 24V supply is connecte d to the printer . S tatus Indicator ● The status indicator has sev eral functions: • ON constantly — the printer is opera tional • Flash, flash, pause, flash, flas[...]

  • Page 13

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 3 Installation Inst alling a Paper Guide The TTP 2100 printer s are delivered with out paper guide fi tted. 1. Open the prin thead by pushing the green printhead o pen lever backward s and lifting up the printhead. See Clearing Paper Jams on page 34 . 2. Insert the T -shaped tabs o f the paper guid [...]

  • Page 14

    Inst allation Installing a Paper Guide 14 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 7. Select Parameter 48 (paper width) and ente r the value in mill imeters of the desired print width. 8. Select Upload One. Paper Wid th Setting 82.5 mm n48=80 80 mm n48=72 76 mm n48=70 60 mm n48=54 54 mm n48=50 51 mm n48=46[...]

  • Page 15

    15 Installation Inst a ll i n g a Pa pe r Gu id e 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 9. Select Parameter 63 (BM Sensor) and enter the desired va lue. R ecommended values are: 10. Select Upload One. 11 . Select S tore V alues to Flash PROM . 12. W ait for the printe r to buzz as a confirmation that the new value is sto red. V alue Whe[...]

  • Page 16

    Inst allation T op of Form (TOF) Sensor 16 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 T op of Form (T OF) Sensor The TTP 2100 has a flexible t op of form det ection system. When delivered the printer is configured with fork (transmissive) sensor to detect holes/gaps between tic kets. The holes/gaps should be in the p aper center , 12.5 mm to[...]

  • Page 17

    17 Installation T o p of Form (TOF) Sensor 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Calibrating the TOF Sensor 1. Open the p rinthead. 2. Remove ticket stock. 3. Press and hold the Feed button, and then clos e the printhe ad (keeping the b utton pressed all the ti me). 4. Release the button. The Status LED should be off. 5. Load ticket st [...]

  • Page 18

    Inst allation Installation Considerations 18 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst allation Considerations The TTP 2100 Kiosk is for embe dded applications and shoul d be installed in an enclosure such as a self-service kiosk. The “TTP 2100 Desktop” is a stand alone printer in a housing. Th e housings can be stacked so two or m[...]

  • Page 19

    19 Installation Installation Considerations 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Orient ation The TTP 2100 can be installed at a ny angle. Ho rizontal is the most common use but vertical with the ticket presenting upwar ds can be used if you want the ticket to come up from the desk surface. V ertical with the tick et presented downward[...]

  • Page 20

    Inst allation Installation Considerations 20 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Quick-Fit Hubs The printers attach to the kiosk in two ways : • using two screws • using slides with leaf spring retainers and t he quick-fit hubs. Figure 6 • Front, Bottom V iew Ti cke t exi t O pt i onal qui c k- f i t hubs Pu s h do wn Pu s h For[...]

  • Page 21

    21 Installation Installation Considerations 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Design Y our Own Mounting The illustration b elow gi ves an example of a prin ter-mounting shelf. See Dimensions on page 120 , and the 3D solid mo dels and outline dr awings for CAD that are available on http://www .zebra.co m . Figure 7 • Example of a S[...]

  • Page 22

    Inst allation Installation Considerations 22 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Electrost atic Discharges and Earth Current s Preventing ESD and earth curren ts fro m affecting t he printe r operation requires proper connection of the printer chassis to protec tive earth through a mo unting platform or throu gh a separate earth condu[...]

  • Page 23

    23 Installation Installing a Paper-low Sensor (Optional) 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Inst alling a Paper-low Sensor (Optional) A paper -low sensor alerts the syste m that the media stock level is running low. The paper -low sensor works with paper rolls and fa nfold media.The purpose of th is sensor is to get an earl y alert s[...]

  • Page 24

    Inst allation Connecting to the Computer 24 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting to the Computer Figure 1 1 • Location of Interface Connector TTP 21 10 Connect a Zebra serial cab le, ordering No. 10825-00 0, between the printer and the comp uter to be used. W e str ongly recommend using the Zebr a cable because many in com[...]

  • Page 25

    25 Installation Connecting to the Computer 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 TTP 2130 Connect the prin ter to the USB port of th e computer or the USB hub t o be used. USB connectors can be recognized by the fol lowing symbol: . The connector on the printer is a 4-pin USB type B connector . See Ta b l e 4 , USB Connector (J13) Pin A[...]

  • Page 26

    Inst allation Connecting the Power 26 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Connecting the Power Figure 14 • Location of Power Connector Using the appropriat e Zebra power supply for TTP 2100 Desktop, or Embedded ( 70W Power Supply on page 122 ): 1. Connect the cable from the powe r su pply the power connector on the back of the print[...]

  • Page 27

    27 Installation Connecting th e Power 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 In kiosk application s you may draw pow er from a common PSU in the kiosk if th e characteristics are suitabl e. In such a case, cabl es that fit the connecto r on the back of the TTP 2100 are available from Zebra. If yo u make cables of your own, conn ect the v[...]

  • Page 28

    Inst allation Making a Self-T est Printout 28 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Making a Self-T est Printout A Self-T est Printout provides a printo ut showing information specific to the printer , including: • Firmware version • Control board (PCA) revision • Paper width • Serial number • Installed fon ts and logotypes ?[...]

  • Page 29

    29 Installation Making a Self-T est Printout 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 Customizing the Self-T est Printout The self test print out starts with a text line, and then a Zebra logoty pe. This logotype is just a printout of log otype No. 0, so if you want to perso nalize the self test pr intouts in your installation , delete all[...]

  • Page 30

    Inst allation Installing a Printer Driver 30 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst alling a Printer Driver A printer driver for Microsoft W indows™ is a vailable on the Zebra web site http://www .zebra.com . Please follow the installation inst ructions that accompany the drivers and refer to th e Kiosk Driver Reference Gui de, Pa[...]

  • Page 31

    1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 4 Operation Loading Fanfold T icket Stock 1. T urn the tickets so th at the surface to be printed (temperature sensitive side) faces upwards. Put the first t icket on the input g uide and slide it up t he guide into the prin ter . 2. The printer will feed the paper , locate the edge and reverse to p[...]

  • Page 32

    Operation Installing a Paper Roll 32 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Inst alling a Paper Roll 1. T urn the new pap er roll as shown. The pa per should be inserted i nto the printer with the temperature-sensitive side up so t hat the paper leaves the roll from the top. Figure 19 • Installing a Paper Roll 2. T ear off a full turn [...]

  • Page 33

    33 Operation Installing a Paper Roll 1 1/04/2 009 TTP 2100 Operator Guide P1021708-001 5. Press the Feed button so that th e printer feeds, cuts, and eject s a page. This ensures th at the first ticket printe d will have a straight e dge. Figure 21 • Example of Bad Page Edges OK OK W r ong! W r ong! W r ong![...]

  • Page 34

    Operation Clearing Paper Jams 34 P1021708-001 TTP 2100 Operator Guide 1 1/0 4/2009 Clearing Paper Jams Should a paper jam occur , follow the p rocedure below: 1. Open the printe r lid. a. Press the green release lever towa rd the rear of the printer . b. Lift the lid. Figure 22 • Opening the Lid 2. Remove all jammed paper , make sure the paper pa[...]

  • Page 35

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  • Page 36

    Zebra T echnologies Corporation Zebra Technolo gies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 6006 9 USA T: +1 847 63 4 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 Zebra T echnologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF , UK T : +44 (0)1 628 556000 F: +44 (0)1628 55600 1 Zebra T echno[...]