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Zebra Technologies zebra zxp series 1 manual

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Table of contents for the manual

  • Page 1

    ZEBRA P1060728-002 ZXP Series 1™ User’s Manual[...]

  • Page 2

    P1060728-002 Rev. B Copyright Notice © 2013 ZIH Corp. This document contains information proprietary to Zebra T echnologies Corporation. This document and the information contained within is Copyrighted by Zebra T echnologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra. While every eff[...]

  • Page 3

    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual iii Contents 1 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ZXP Series 1 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features, Controls, and Indicators . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    iv Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 : Contents 4 • Printer Settings and Adjustments . . . . . . . . . . . . . . . . . . . . . . . 39 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 1 1 Getting Started This manual contains installation and operation information for the Zebra ZXP Series 1 Card Printer, manufactured by Zebra T echnologies Corporation. The printer provides full color dye sublimation or monochrome thermal transfer printing on standard CR-80, ISO 7810 fo[...]

  • Page 6

    2 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 1: Getting Started ZXP Series 1 Part Numbers ZXP Series 1 Part Numbers The Part Number of a particular Zebra ZXP Series 1 Card Printer is shown on a label affixed to the bottom of the printer; that Part Number identifies the specific configuration for that printer . This chart shows th[...]

  • Page 7

    1: Getting Started Features, Controls, and Indicators P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 3 Features, Controls, and Indicators The picture below points out some of the printer ’ s external features; see Section 3 for an interior view . • Card Feeder Cover - Opening the Card Feeder Cover gives access to the automatic ca[...]

  • Page 8

    4 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 1: Getting Started Rear Panel Connectors Rear Panel Connectors Standard USB Connection The figure below shows the rear of the Printer with the standard USB connection. Ethernet Connection The figure below shows the rear of the printer with the standard USB interface with the Ethernet c[...]

  • Page 9

    1: Getting Started Multi-Function LCD Panel P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 5 Multi-Function LCD Panel Y our printer is equipped with a Multi-Function LCD Panel to provide printer status information. The readout is controlled by the Multi-Function Control Button directly below the viewing window . Multi-Function LCD Pa[...]

  • Page 10

    6 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 1: Getting Started Multi-Function LCD Panel W arning Messages W arning messages alert the operator to action that should be taken; the printer will generally continue operation. Error Messages Error messages are displayed when a situation causes the printer to stop operating. Depending[...]

  • Page 11

    1: Getting Started Zebra Supplies P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 7 Icons Throughout this manual, different icons highlight important information, as follows: Zebra Supplies Genuine Zebra supplies meet stringent quality standards and are recommended for optimal printing quality and proper printer performance; see http:[...]

  • Page 12

    8 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002[...]

  • Page 13

    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 9 2 Printer Installation Unpacking Y our Card Printer Y our ZXP Series 1 Card Printer ships in a cardboard carton, protected by foam inserts and a protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer . Step 1. Before opening and unpackin[...]

  • Page 14

    10 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Installing the Printer Installing the Printer Setting up the Printer Step 1. Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down. Step 2. Remove the yellow CAUTION l[...]

  • Page 15

    2: Printer Installation Installing the Printer P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 1 1 Connecting Power Step 1. Insert the power supply plug into the power socket, attach the power cord (120V AC or 230V AC) to the power supply , then plug the power cord in to a grounded electrical socket of the proper voltage and type. Ste[...]

  • Page 16

    12 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Installing the Printer Connecting the Printer to your Computer Step 1. If your printer has only the USB interface, attach the included USB cable to your computer and the printer . Step 2. If your printer has the optional Ethernet interface (as well as the USB i[...]

  • Page 17

    2: Printer Installation Viewing Printer Information P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 13 V iewing Printer Information Step 1. T urn printer power ON, wait until the LCD Display Panel shows READY , turn printer power OFF , and then wait a minimum of 20 seconds. Step 2. While holding down the Control Button, turn printer p[...]

  • Page 18

    14 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Installing the Windows Printer Driver Installing the Windows Printer Driver Installing the USB Printer Driver Step 1. If not already done, connect power to the printer . T urn power OFF . Step 2. Connect the USB port on the rear of the printer to the computer ?[...]

  • Page 19

    2: Printer Installation Installing the Windows Printer Driver P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 15 Step 7. Select Install USB printer drivers , and click the Next button. Step 8. Ensure that the Printer ’ s power switch in the OFF (O) position; and then click the OK button. Step 9. This will bring up the License Agr ee[...]

  • Page 20

    16 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Installing the Windows Printer Driver Step 10. This will bring up the Setup T ype window . Select Complete to install all program features, and click the Next button. Step 1 1. This will bring up the Select Pr ogram Folder window . T ype in a new folder name or[...]

  • Page 21

    2: Printer Installation Installing the Windows Printer Driver P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 17 Step 12. Observe the Setup Status window . Step 13. The Congratulations window will appear . Step 14. At this point, turn on your printer ; and then click the Next button. The W indows New Har dware Found wizard will find t[...]

  • Page 22

    18 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Installing the Windows Printer Driver Step 15. When the InstallShield Wizard Complete window appears, click the Finish button. Step 16. This completes USB driver installation. Note • Y ou may need to change the card setup (card orientation, ribbon type, etc.)[...]

  • Page 23

    2: Printer Installation Installing the Windows Printer Driver P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 19 Installing the Ethernet Printer Driver Step 1. If not already done, connect power to the printer . T urn power ON. Step 2. Connect the Ethernet port on the rear of the printer to the Ethernet network connection or directly [...]

  • Page 24

    20 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Installing the Windows Printer Driver Step 7. Select Install Ethernet printer drivers , and click the Next button. Step 8. This will bring up the License Agr eement window . T o proceed with the installation, select the I accept the terms of the license agr eem[...]

  • Page 25

    2: Printer Installation Installing the Windows Printer Driver P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 21 Step 9. This will bring up the Setup T ype window . Select Complete to install all program features, and click the Next button. Step 10. Select the Zebra ZXP Series 1 Printer radio button (circled below), and click the Refr[...]

  • Page 26

    22 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Installing the Windows Printer Driver Step 12. This will bring up the Select Program Folder window . T ype in a new folder name, or select one from the existing folders list; and click the Next button. Step 13. Observe the Setup Status window . Step 14. When th[...]

  • Page 27

    2: Printer Installation Installing the Windows Printer Driver P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 23 Step 15. When the InstallShield Wizard Complete window appears, click the Finish button. Step 16. This completes Ethernet driver installation. Note • Y ou may need to change the card setup (card orientation, ribbon type, [...]

  • Page 28

    24 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Setting Up a Network Printer Setting Up a Network Printer Use this procedure if you have already installed an Ethernet printer on your system (refer to Section 2 ), and you want to install a second Ethernet printer on the network via the Microsoft Add Printer W[...]

  • Page 29

    2: Printer Installation Setting Up a Network Printer P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 25 Step 6. Observe the Choose a printer port window . Step 7. Select the Cr eate a new port radio button (1st arrow above). Step 8. From the dropdown menu, select Standar d TCP/IP Port (2nd arrow above). Step 9. Click on the Next butto[...]

  • Page 30

    26 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Setting Up a Network Printer Step 14. Observe the Install the printer driver window . Step 15. Select the Manufacturer and the Printer (arrows above). Step 16. Click on the Next button. Step 17. Observe the Which version of the driver do you want to use window [...]

  • Page 31

    2: Printer Installation Setting Up a Network Printer P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 27 Step 20. Observe the T ype a printer name window . Step 21. Enter the printer name: use the default name, or add more information to indicate the printer location; e.g., Ed’ s Printer , Mike’ s Office, Room 33, etc. Step 22. Cli[...]

  • Page 32

    28 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 2: Printer Installation Printer Pooling Printer Pooling Setting Up Printer Pooling Printer Pooling is a standard feature of W indows, which lets you spread the printed output across a pool of several printers. In this example, we will install and setup the three network printers to be[...]

  • Page 33

    2: Printer Installation Printer Pooling P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 29 Using Printer Pooling When the first printer has taken as many jobs as it can handle (that being two jobs - one to be printed immediately , the other waiting), the following jobs “spill over” to the second printer, and then to the third prin[...]

  • Page 34

    30 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002[...]

  • Page 35

    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 31 3 Printer Setup Printer Features The following shows an interior view of the ZXP Series 1 Card Printer. Lid Printhead Card Feeder Card Output Hopper Ribbon Cartridge Card Thickness Adjustment[...]

  • Page 36

    32 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 3: Printer Setup Loading Ribbon Cartridge Loading Ribbon Cartridge The ZXP Series 1 Printer requires genuine Zebra ZXP Series 1 T rue Colours ® ix Series Ribbons. These high-performance Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for the ZXP Series 1 [...]

  • Page 37

    3: Printer Setup Loading Ribbon Cartridge P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 33 3. Insert the ribbon cartridge with the cleaning roller facing down, so the gears on the ends of the rollers fit into the appropriate slots. 4. Close the printer lid and push down until you hear an audible click. Note • After the lid is clos[...]

  • Page 38

    34 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 3: Printer Setup Loading Cards Loading Cards Card Feeder The card feeder is used for loading cards, it can hold up to 100 cards of 30-mil thickness. The card feeder is located under the card feeder cover of the printer . Check with your card vendor or packaging label to identify the t[...]

  • Page 39

    3: Printer Setup Loading Cards P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 35 3. Slide the card guide all the way to the right until it locks in place with an audible click. 4. Remove the wrapper from the card stack. 5. Examine the cards, and discard any cards with damaged edges. 6. Holding the card stack by its sides, fan the car[...]

  • Page 40

    36 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 3: Printer Setup Loading Cards Card Output Hopper 1. Raise the printer lid. 2. Pull the card output hopper down to place it in its functional position. 3. When not using the printer , place the card output hopper back in its closed position to protect the printer from dust.[...]

  • Page 41

    3: Printer Setup Printing a T est Card P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 37 Printing a T est Card W ith ribbon cartridge and cards loaded, your printer is ready to print. T o check the operation of the printer , you should print a test card. 1. Select Start > Devices and Printers . Right click on the Zebra ZXP Series [...]

  • Page 42

    38 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 3: Printer Setup T ypical Printer Operation T ypical Printer Operation The ZXP Series 1 Card Printer can be used with your software application program, using the Drivers on the CD provided with your Printer; refer to Installing the W indows Printer Driver on page 14 . Creating a Samp[...]

  • Page 43

    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 39 4 Printer Settings and Adjustments Introduction This section describes the settings and adjustments that can be made to your ZXP Series 1 Printer Driver: Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Printing Pr[...]

  • Page 44

    40 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printer Properties Printer Properties Access to Card Printer Properties varies depending on your Operating System (OS); e.g., for W indows 7, select Start > Devices and Printers . Right click on the Zebra ZXP Card Printer listing, then select Pri[...]

  • Page 45

    4: Printer Settings and Adjustments Printer Properties P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 41 General T ab The General tab shows the selected printer and lists the features of the printer . • Location - Lets you specify where the printer is located. • Comment - Lets you specify general information about the printer , s[...]

  • Page 46

    42 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printer Properties Sharing T ab On the Sharing tab, you can choose to share the printer over the network and install additional drivers to accommodate different operating systems. See Appendix A for the various printer sharing options allowed and th[...]

  • Page 47

    4: Printer Settings and Adjustments Printer Properties P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 43 Ports T ab Use the Ports tab to specify the computer port to which the printer is connected. This will have been established at the initial installation of the printer . An exception to this is if you wish to use printer pooling ,[...]

  • Page 48

    44 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printer Properties Advanced T ab The Advanced tab determines the spooling (queuing) of print jobs and determines how spooled jobs are handled relative to the most recent job. Y ou can make the printer always available by selecting the Always availab[...]

  • Page 49

    4: Printer Settings and Adjustments Printer Properties P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 45 Color Management T ab This is the standard W indows color management screen, showing user access to various printer control options.[...]

  • Page 50

    46 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printer Properties Security T ab This is the standard W indows security screen, showing user access to various printer control options.[...]

  • Page 51

    4: Printer Settings and Adjustments Printer Properties P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 47 Device Settings T ab The Device Settings tab provides device information, security status, and printer usage. Device Information • Model: Specifies the printer model number . • Fw version: Specifies the printer model and the i[...]

  • Page 52

    48 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printer Properties Save/Restore Dialog box for saving printer and driver settings or restoring previously saved settings. T o save settings: Step 1. Click on the appropriate Save button (Printer Settings or Driver Settings). Step 2. Observe a browse[...]

  • Page 53

    4: Printer Settings and Adjustments Printer Properties P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 49 T ools Dialog box for testing and communicating with the printer . • Command to send to printer - Enter a printer command (all capitals without the leading escape character) in the top edit box; e.g., MI MO, which will pick and [...]

  • Page 54

    50 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printer Properties Firmware Download This option is used to install the ZXP Series 1 firmware, downloaded from the Zebra web site at http://www .zebra.com under Drivers & Downloads . Step 1. Download the firmware from Zebra web site ( http://www[...]

  • Page 55

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 51 Printing Preferences Access to Card Printing Preferences varies depending on your Operating System (OS); e.g., for W indows 7, select Start > Devices and Printers . Right click on the Zebra ZXP Car d Printer listing, then sel[...]

  • Page 56

    52 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences Card Setup T ab Card Setup tab allows the user to adjust selected card and print job parameters. • Printing options - Orientation : Selection for portrait or landscape printing. - Rotate 180 o : Selection for rotating the imag[...]

  • Page 57

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 53 - Monochrome Conversion: Specifies the method of monochrome conversion used in printing. Different selections have dif ferent effects on the way the image is printed. The options are Diffusion, Halftone, Barcode, T ext Mode, and[...]

  • Page 58

    54 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences - Monochrome Conversion SUMMAR Y • Diffusion/Halftoning: Use on pictures. Image content dictates if error diffusion or halftoning would look best. For the majority of time, diffusion is better . • Barcode: Use on text, barco[...]

  • Page 59

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 55 Black (K) Panel Options The Black Panel Options window is available when using K panel ribbons; e.g., YMCKO. The figure below shows settings for the front side of the card. T o set how the printer prints the black areas of color[...]

  • Page 60

    56 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences • Apply black extraction on: Option 1. Black text applies black extraction to areas of the image identified as text; e.g., company name, address. Option 2. Black graphics applies black extraction to areas of the image identifi[...]

  • Page 61

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 57 • Black extraction from color images : - Print black with K panel : • Defined areas applies black extraction to areas of the image inside of the zones specified in the Area manager . • Undefined areas applies black extract[...]

  • Page 62

    58 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences • Area manager : This option is enabled when either the Defined areas (extract inside the zone) or the Undefined areas (extract outside the zone) radio button is selected. • Orientation : The Orientation selection sets the i[...]

  • Page 63

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 59 Black Panel Print Overview This section covers special handling of black data specified on the “Black Panel (K)” tab and applies only to surfaces of the card on which both YMC (color) and K (black) are to be printed. Reasons[...]

  • Page 64

    60 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences If the printer is set up to print both YMC and K on the same side, text, lines and pixels, area fills and monochrome bitmaps, if (and only if) designated black by the application, can be directed to the K panel. For this to happ[...]

  • Page 65

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 61 Overlay V arnish Options The Overlay V arnish Options window allows you to manage and configure the use of the Overlay when the selected ribbon shows the O panel (e.g. YMCKO). Select the overlay varnish type - Option selection f[...]

  • Page 66

    62 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences Job Log The Job Log is a utility that builds a database of card transactions in the printer ’ s host computer . The Job Log records the data encoded on the card’ s magnetic stripe, together with date, time, and the printer ?[...]

  • Page 67

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 63 • Log File Contents - The Log File Contents group selects the data to be logged in the file you specified above. The data will be logged in the order displayed on the screen, each field being separated by the character specifi[...]

  • Page 68

    64 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences Image Control Allows you to adjust the image colors; these adjustments apply to the entire card, not just photographic image. - Intensity - increase or decrease the image intensity by moving the Black, Y ellow , Magenta, and Cya[...]

  • Page 69

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 65 Encoding T ab The Encoding tab dialog box is for setting Magnetic Encoder parameters. This feature is not enabled if the printer does not have the magnetic encoder option. T o access the Encoding tab, select Start > Devices a[...]

  • Page 70

    66 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences • Direct Encoding - For writing data and reading encoded data. T rack selection: - T o read encoded data: Click on the checkboxes to select the desired track(s), click on the Read button, and validate the data read. - T o writ[...]

  • Page 71

    4: Printer Settings and Adjustments Printing Preferences P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 67 Advanced Settings Advanced Settings provides advanced configuration capabilities and tools to manage magnetic encoder operation. This option is primarily used for Non-ISO encoding. • T rack : Select the track you want to confi[...]

  • Page 72

    68 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 4: Printer Settings and Adjustments Printing Preferences About T ab This tab specifies the Printer Model, the Driver V ersion, and the Zebra T echnologies Corporation Copyright. T o access the About tab, select Start > Devices and Printers . Right click on the Zebra ZXP Car d Print[...]

  • Page 73

    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 69 5 Cleaning Cleaning the System Y our Printer includes a simple cleaning system using pre-saturated cleaning cards. The regular use of these cards will clean and maintain important parts of your printer that cannot be reached: including the Printhead, the T ransport Rollers, and the Ma[...]

  • Page 74

    70 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 5: Cleaning Cleaning the System How to Clean Step 1. Place the printer power switch in the ON ( | ) position. Step 2. When the printer LCD shows READY , hold down the Multi-Function Control Button for five seconds. Step 3. When the cleaning cycle is initiated, the LCD message REMOVE R[...]

  • Page 75

    5: Cleaning Cleaning the System P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 71 Step 6. When the presence of the cleaning card is sensed, the rollers will take the card into the printer; and the cleaning process will begin. Step 7. When the cleaning process is completed, the printer will eject the cleaning card. Step 8. The message[...]

  • Page 76

    72 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 5: Cleaning Cleaning the Printhead Cleaning the Printhead Use of the cleaning cards will normally do an adequate job of cleaning the printer . However , a separate Printhead cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. T o avoid deposits, only[...]

  • Page 77

    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 73 6 Troubleshooting Introduction The objective of troubleshooting is to relate a problem to an associated assembly or system function, in order to most efficiently isolate and repair the problem. T ypically , this involves determining the failure symptom and then checking one or more po[...]

  • Page 78

    74 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 6: T roubleshooting T roubleshooting Procedures T roubleshooting Procedures LCD Panel W arnings and Error Messages The following tables show causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation or print quality . Note:[...]

  • Page 79

    6: T roubleshooting T roubleshooting Procedures P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 75 ERROR MESSAGES (printer will not operate) Problem / Symptom Description or Cause Possible Solution Note CHECK RIBBON W rong type of ribbon may be installed. Ribbon for P1XX or ZXP3 will not work. Ribbon may be improperly installed. Insta[...]

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    76 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 6: T roubleshooting T roubleshooting Procedures MECHANICAL ERROR (continued) The card feeder feeds two cards completely onto the card feed module. The card feeder partially feeds the second card, thereby blocking card feed module operation. The card feeder does not feed a card. This m[...]

  • Page 81

    6: T roubleshooting T roubleshooting Procedures P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 77 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. T o d[...]

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    78 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 6: T roubleshooting T roubleshooting Procedures Example • Small spots Small spots appear on the printed card with a non-printed area or a different color . Possible Cause: • Contamination on the card surface. Solutions: • Check that cards are stored in a dust free environment. ?[...]

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    6: T roubleshooting T roubleshooting Procedures P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 79 Example • Non-printing horizontal lines (white) There are non-printing horizontal lines (white) on the card surfaces. Possible Cause: • Ribbon cartridge is not correctly positioned. Solutions: • Ensure that the ribbon is properly r[...]

  • Page 84

    80 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 6: T roubleshooting T roubleshooting Procedures Example • Pale or inconsistent results Printing shows very pale or inconsistent results. Possible Cause: • Ribbon cartridge have been stored improperly or is damaged. Solution: • Change ribbon cartridge, and print again. Refer to L[...]

  • Page 85

    6: T roubleshooting T roubleshooting Procedures P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 81 Example • Blurry printed image Printing shows blurry printed image. Possible Cause: • Ribbon cartridge may not be correctly positioned. Solution: • Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, wi[...]

  • Page 86

    82 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 6: T roubleshooting T roubleshooting Procedures Example • No printing No printing on the card. Possible Cause: • Ribbon cartridge may not be installed in the printer . Solution: • Check for ribbon cartridge i n the printer . Refer to Loading Ribbon Cartridge on page 32 . Possibl[...]

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    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 83 7 Technical Specifications Specifications Specifications are provided for reference and are based on printer tests using Zebra brand consumables. Results may vary in actual application settings or when using other than recommended Zebra supplies. Zebra recommends always qualifying any[...]

  • Page 88

    84 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 7: T echnical Specifications Specifications Printing Specifications • Dye-sublimation thermal transfer direct to card • Full color or monochrome printing • Single-sided printing • 500 cph monochrome single-sided • 120 cph single-sided YMCKO • Edge-to-edge printing on stand[...]

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    7: T echnical Specifications Specifications P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 85 Physical Specifications (standard model) Electrical Specifications • Auto-switching single-phase AC power • Operating range: 90-132V AC and 190-264V AC RMS. • Frequency range : 47-63 Hz. • Power requirement is 100W max continuous and[...]

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    86 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 7: T echnical Specifications Specifications Environmental Specifications • Operating T emperature: 60º F to 86º F (15º C to/30º C) • Storage T emperature: 23º F to 131º F (-5º C to 55º C) • Operating Humidity: 20% to 65% non-condensing • Storage Humidity: 20% to 70% no[...]

  • Page 91

    7: T echnical Specifications ISO Standard Card Dimensions P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 87 ISO Standard Card Dimensions Dimensions for Plain Card ISO Standard 7810 Dimensions for Magnetic Stripe Card ISO Standard 781 1 Contact Location for Smart Card ISO Standard 7816 2.125 ± 0.002 in (53.98 ± 0.050 mm) Radius 0.12[...]

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    88 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 7: T echnical Specifications Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any inte[...]

  • Page 93

    7: T echnical Specifications Compliance Information P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 89 European Union and EFT A The Class 2 RLAN may be operated in the following countries with the restrictions and limitations indicated below . Japanese Notification NCC W arning Message A T BE BG CY CZ DK EE FI FR DE GR HU IE IT L V L [...]

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    90 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002[...]

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    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 91 A PPENDIX A Advanced Sharing Printer Sharing Configurations This section covers: Microsoft Driver Support Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Client / Server Printer sharing support Matrix . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 96

    92 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 A: Advanced Sharing Microsoft Driver Support Matrix Supported Windows Drivers Microsoft OS 1 One-to-One One-to-Many Many-to-One Many-to-Many Printer Pooling 2 1 Printer - 1 Host 1 Host - Many Printers Multiple Hosts (Drivers) - One Printer Multiple Hosts (Drivers) - Many Printers Wind[...]

  • Page 97

    A: Advanced Sharing P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 93 Client / Server Printer sharing support Matrix The following Matrix shows the tested configurations between various Microsoft OS in a shared Client / Server print environment. Sharing Matrix Windows OS Driver Clients Windows OS Server (Driver Host) Win 8 (32-bit) W[...]

  • Page 98

    94 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 A: Advanced Sharing Advanced Sharing Settings This section covers the following Advanced Sharing Settings: Installing and setting up a W indows 2008 Server - - - - - - - - - - - - - - - - - - - - - 94 Advanced Sharing Settings for Server R2 2008 - - - - - - - - - - - - - - - - - - - -[...]

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    A: Advanced Sharing P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 95 Advanced Sharing Settings for Server R2 2008 Home or W ork Network Settings:[...]

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    96 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 A: Advanced Sharing Public Network Settings:[...]

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    A: Advanced Sharing P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 97 Advanced Sharing Settings for Server 2008[...]

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    98 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 A: Advanced Sharing Advanced Sharing Settings for Windows 7 Home or W ork Network settings:[...]

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    A: Advanced Sharing P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 99 Public Network Settings:[...]

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    100 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 A: Advanced Sharing[...]

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    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 101 Appendix B Magnetic Encoder Option Introduction This section contains information on the additional operations of the ZXP Series 1 Card Printer with an optional Magnetic Encoder . This section covers: Encoder Settings (Driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 106

    102 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 B: Magnetic Encoder Option Encoder Settings (Driver) The Encoder Settings dialog box is used for setting various Magnetic Encoder parameters. This feature is not enabled if the printer does not have the magnetic encoder option.; see Encoding T ab on page 65 for details. Media Loading[...]

  • Page 107

    B: Magnetic Encoder Option P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 103 Magnetic Encoding T ype ISO (Default) The encoder reads and writes standard ISO track data formats in standard ISO track locations. The following shows the three standard ISO tracks. Each track can be encoded and decoded with ASCII characters in the standar[...]

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    104 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002[...]

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    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 105 Appendix C CardSense Single-Card Feed Mode Introduction For operating the ZXP Series 1 Card Printer in single-card feed mode, the printer requires that the operator install an optional CardSense Single-Card Feed Kit. In the single-card feed mode, the printer will accept cards through[...]

  • Page 110

    106 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 C: CardSense Single-Card Feed Mode Installing the CardSense Single-Card Feed Kit Step 1. T urn printer power OFF . Step 2. Open the lid, and remove the ribbon cartridge. Step 3. Install the black roller . Place it between the blue clips just behind the card entry slot, and press the [...]

  • Page 111

    C: CardSense Single-Card Feed Mode P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 107 Step 7. Remove the Cleaning Roller from the Cleaning Cartridge, and then remove the protective wrapper from the Cleaning Roller , Step 8. Place the Cleaning Roller in the Cartridge, and close the lid. Step 9. The Cleaning Cartridge is held in place [...]

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    108 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 C: CardSense Single-Card Feed Mode Setting Up the Printer Driver Card Setup tab allows the user to set the single-card feed mode. T o access the Card Setup tab, select Start > Devices and Printers . Right click on the Zebra ZXP Car d Printer listing, then select Printing prefer en[...]

  • Page 113

    C: CardSense Single-Card Feed Mode P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 109 Printing a Single Card Step 1. Cards are inserted one at a time into the slot on the front of the printer . Do not feed more than one card at a time. Note that the card must be fully inserted before printer turns on and accepts the card. Step 2. The[...]

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    1 10 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002[...]

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    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 1 1 1 Appendix D Half-Panel Ribbon Operation Introduction Half-Panel YMCKO Color Ribbons are used if you do not need full color printing over the entire surface of a card. These ribbons have half panels of YMC for ID pictures, logos, etc., for printing a 38mm wide window on the front of [...]

  • Page 116

    1 12 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 D: Half-Panel Ribbon Operation Setup and Operation Step 1. Install a Half-Panel YMCKO Ribbon Cartridge; see Loading Ribbon Cartridge on page 32 . Step 2. Configure Driver Printing Preferences: a. Select Start > Devices and Printers . Right click on the Zebra ZXP Car d Printer lis[...]

  • Page 117

    D: Half-Panel Ribbon Operation P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 1 13 c. From the Black Panel Options dialog box, make the following selections (arrows below). d. Click the OK button to close the Black Panel Options dialog box. e. Click the OK button to exit Printing Preferences.[...]

  • Page 118

    1 14 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 D: Half-Panel Ribbon Operation Step 3. Set Driver Printer Properties: a. Select Start > Devices and Printers . Right click on the Zebra ZXP Car d Printer listing. Select Printer pr operties > Device Settings. b. Click the T ools button (arrow above). This will bring up the T o[...]

  • Page 119

    D: Half-Panel Ribbon Operation P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 1 15 Step 4. Enter the half-panel command. a. From the T ools dialog box, type the command in the “Command to send to printer” field to position the print window on the card; e.g., HALF 0. b. Click the Execute button. If successful the printer will resp[...]

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    1 16 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002[...]

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    P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 1 17 Appendix E Worldwide Support For T echnical Support or Repair Services, contact the appropriate facility listed below . North America and Latin America - T echnical Support T : +1 877 ASK ZEBRA (877 275 9327) +1 847 913 2259 E: ts1@zebra.com North America and Latin America - Repair [...]

  • Page 122

    1 18 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 E: Worldwide Support Europe, Middle East, and Africa - T echnical Support For further assistance, contact: Zebra T echnologies Card Printer Solutions Dukes Meadow Millboard Road, Bourne End Buckinghamshire SL8 5XF , UK T : +44 (0) 1628 556 025 F: +44 (0) 1628 556 001 E: cardts@zebra[...]

  • Page 123

    E: Worldwide Support P1060728-002 Zebra ZXP Series 1 Card Printer User ’s Manual 1 19 Europe, Middle East, and Africa - Repair Services Before returning any equipment to Zebra T echnologies Corporation for in-warranty or out-of- warranty repair , contact your supplier for a Return Materials Authorization (RMA) number , or contact one ot the follo[...]

  • Page 124

    120 Zebra ZXP Series 1 Card Printer User ’s Manual P1060728-002 E: Worldwide Support Asia Pacific - T echnical Support Zebra T echnologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913 T : +65 6858 0722 F: +65 6885 0838 E: tsasiapacific@zebra.com Asia Pacific - Repair Services Before returning any equipment to [...]