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Table of contents for the manual
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08-01002-01 Elast ic Netw orks Elite Modem Installat ion Guide Document Ver sio n: Stan dar d Document Revision: 2.01 Public ation Date: November 199 9[...]
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2 ©1999 Elastic Networ ks The Elite Mo dem Insta lla tio n Gu ide is c opyrig ht ed and all righ ts are reserv ed . Th is do cum ent m ay no t, in whole or in pa rt, be copied, photocopied , reproduc ed, translate d, or reduced to any electroni c medium or machin e readable fo rm without p rior consen t in writing fro m Elastic Netwo rks. EtherL o[...]
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Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Elast ic Netw orks Elite Modem Insta lla tion Guid e 1999 Elas tic Netwo rks All ri g hts rese rved All information contained in this document is subject to change without notice. Elastic Networks reserves the right to make cha nges to equipment design or program components, as progr[...]
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ii Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01[...]
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iii Revisi on 2.0 1 Elite Modem Installa tion Guid e 08-01002-0 1 Publication histor y Novem ber 1999 Standard document (Revision 2.0 1) released for general publ ication. Octo ber 1998 Standard document initial release f or general publication.[...]
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Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 iv[...]
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v Revisi on 2.0 1 Elite Modem Installa tion Guid e 08-01002-0 1 Contents About this document vii Safety Co nsidera tions vii Elite Mo dem Req uirement s viii Inst alling the Elit e Modem 1-1 The Elite Modem 1-2 The Elite Modem and the Ether Loop System 1-2 Always-o n Internet connecti on 1-2 Factory-te sted com ponents 1-2 Material s Included with [...]
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vi Contents Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01[...]
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vii Revisi on 2.0 1 Elite Modem Installa tion Guid e 08-01002-0 1 About this document 1- This document provides instructions for installing, using and t roubleshooting the Elite Modem. Before installing or using the modem, be sure to read the Safety Considerations and Elite Modem Requirements in this secti on. ! Safety Considerations The Elite Mode[...]
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viii About this doc ument Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Elite Modem Requir e ments The Elite Modem ha s specific require ments. Please insure that al l of the information and equipment is available prior to proceeding with the installation procedure. The requir ements are as follows: If you need help, call distributo[...]
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1-1 Revisi on 2.0 1 Elite Modem Installa tion Guid e 08-01002-0 1 Installin g the Elite Modem 1- This chapter describes the Elite Modem and contains the installation procedures for the modem and support equipment. Chapter contents This chapter i ncludes the following i nformation. Chapter task li st This chapter i ncludes the following t asks. T ab[...]
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1-2 Ins tallin g the Eli te Modem Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 The Elite Modem The Elite modem allows a n end user with an Ethe rnet-configured P C and an ordinary phone line to access the Interne t or corporate intranet at multi-megabi t speeds. The Elite Modem a lso permits simultane ous voice (or analog data) tra[...]
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Installi n g the Eli te Modem 1- 3 Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Materials Included with the Elite Modem The Elite modem contains standard RJ-1 1 telephone and jack interfaces to connect the existing voice facility , and a 10Base-T Ethernet RJ-45 interface to connect the Ethernet cable f rom the end-user PC. The foll[...]
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1-4 Ins tallin g the Eli te Modem Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Elite Mo dem User ’s Guide T able 1-2List of Materia ls Description Item[...]
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Installi n g the Eli te Modem 1- 5 Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 T ask: Instal ling the Modem Note: Some compute rs require an adapter between the RJ-45 Ethernet cable and the Ethernet conn ector on the back of the computer (the adapter is often a roun d, 8-pin connector). Step Ac tion 1 Make su re that al l of your [...]
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1-6 Ins tallin g the Eli te Modem Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Modem Indicators Status and Activity Indic ators The front panel of t he Elastic Networks Elite Mo dem has six status and activity indicators. Currently four of the indicators are used. The indicators provide you with modem status and diagnostic informat[...]
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Installi n g the Eli te Modem 1- 7 Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Additional teleph ones on the mod em phone line The Elite Modem allows you to hook-up your computer and telephone to the same line, providing simultaneous voi ce service with high-speed data service. T elephones or answering devices connected directly t[...]
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1-8 Ins tallin g the Eli te Modem Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 T ask: Installing the Desk Mount Filter It is important that the telephone filt ers be installed corre ctly . Follow these instructi ons precisely . If the telephone filter is installed incorrectly (reversed), the filter will not allow voice signals t o [...]
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Installi n g the Eli te Modem 1- 9 Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 T ask: Installin g the W all Moun t Filter It is important that the telephone filt ers be installed corre ctly . Follow these instructi ons precisely . If the telephone filter is installed incorrectly (reversed), the filter will not allow voice signals [...]
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1-10 Ins tallin g the Elite Modem Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01[...]
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A-1 Revisi on 2.0 1 Elite Modem Installa tion Guid e 08-01002-0 1 Appendix A: T roubleshootin g A- T able A-1. Modem T roubles hooting Problem Troubleshooting No Modem Power/Power L i g ht Off Make su re there is power to the outlet. Check the conne ction to t he mode m. (Make s ure the mo dem is plu gg ed in). If the power indic ator is not li t, [...]
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A-2 Append ix A: Tro ubleshoo tin g Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 No data trans fer ( contin ued ) 4. Network Light is Red The Elite Modem is not rece ivin g any si g nal from the Intern et service pro vider. Make sure a ll conne ctions a re well-c onnected and the co mputer is set up correctly. Make s ure the phone [...]
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Appendix A: Troub leshootin g A-3 Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Noise in terferen ce on the exte nsion t elephone when usin g the modem Make su re the ex tension phon e is proper ly filter ed. If a filter is install ed, this n oise could be a faulty fi lter, li ne cord, ph one servi ce, phone , or the Elit e 1 Modem.[...]
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A-4 Append ix A: Tro ubleshoo tin g Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Low data throu g hput rates/It seems to take a lon g time to d ownload files to your compu ter File tran sfer rates depend not only on th e Elite Mo dem, but also o n the speed of your com puter, the n etwork that you a re commu nicatin g throu g h (IS[...]
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B-1 Revisi on 2.0 1 Elite Modem Installa tion Guid e 08-01002-0 1 Appendix B: Re g ulator y Information B FCC Compliance Informati on Federal Communi cations Commis sion Compliance Information Statement (FCC Rules Section 2.1077) 2.1077 (a) (1) Product identification Name: Elite Modem Product code: 01-00004-01 2.1077 (a) (2) Compliance Statement Th[...]
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B-2 Append ix B: Re g ulato ry Inf orma tion Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 FCC Inform ation to User (FCC Rules Section 15.105(b)): Note: The Elite Modem has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FC C Rules. These limits are designed to provide reasona[...]
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Appendix B: Re g ulatory Information B-3 Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 If the e quipment is causing harm to the telephone n etwork, the telep hone com pany may re quest that you disconnect t he equipment until the pr oblem is resol ved. The equi pment can n ot be used o n public coin phon e service p rovided by th e [...]
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B-4 Append ix B: Re g ulato ry Inf orma tion Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Industry Canada Compliance Information EMISSIO NS: (Per ICES-003, Issue 2 “Interference -Causing Equipment St a ndard, Digital Apparatus”): This Class B digital apparatus meets all requirements of the Canadian interference-c ausing equipme[...]
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C-1 Revisi on 2.0 1 Elite Modem Installa tion Guid e 08-01002-0 1 Appendix C. W arrant y and Disclaimers C Coverage Elastic Networks warrants this modem set aga inst defects and malfunctions for a period of ninety days from the date of original purc hase. If there is a defect or malfunction, Elastic Networks at its option, and as the exclusive reme[...]
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C-2 Append ix C. War ranty and Di sclaimers Revis ion 2.01 Elite Mo dem Instal lation G uide 08-01002 -01 Exclusi ons Elastic Networks does not warrant this modem set to be compatible with the equipment of any particular telephone company . This warranty does not extend to damage to the product resulting from improper installation or operation, alt[...]
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Elast ic Netw orks Elite Modem Installation Guid e © 1999 Elastic Network s All ri g hts re served The inform ation contained in this document is s ubject to chan g e without no tice. Elastic Ne tworks reserve s the ri g ht to ma ke chan g es to equi pment des i g n or pro g ram compon ents, as pro g ress in en g ineerin g , manuf acturin g method[...]