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Zoom Zoom ADSL USB Modem Quick Start guide None manual

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Table of contents for the manual

  • Page 1

    Quick Start ADSL USB Modem This Quick Start contains all the informati on you should need to install and use your Zoom ADSL USB modem. Instructions for both Windows and Macintosh computers are included. Important! Before You Begin Before you ins tall your ADSL modem, you must have AD SL service enabled o n your telephone li ne. To do this, yo u nee[...]

  • Page 2

    2 ADSL USB Mo d e m Q u ick Start You Will Also Need • A Windows 98/98SE/Me/2000/XP or Macintosh computer equipped with a USB port. • An ADSL-enabled telephone wall jack to plug the modem into.[...]

  • Page 3

    3 Quick Start If you have a Macintosh computer, please go to page 15. If you have a Windows computer, please continue below. Step 1: Installing the Software and Hardware for Windows 1 1 1 1 Make sure that your compute r is on. 2 2 2 2 Insert the supplied CD into the CD-ROM drive of your computer. The CD should start automatically and the Language S[...]

  • Page 4

    4 ADSL USB Mo d e m Q u ick Start 6 6 6 6 In the Coun try Selection dialog box, select your count ry and click Next . If your country is not li sted, select Other . Depending on your selection, one o f the following will happen: ! If your country only has one type of ADSL se rvice, the Start Copying Files dialog box opens. Go to Step 9. ! If your c[...]

  • Page 5

    5 7 7 7 7 If your country has more than one type of ADS L service, the Service Provider Selection dialog box opens. Select your service. If you do not know which service to select, please contact your ADSL service provider to get the information. If you cannot or do not want to contact your service provider, we recommend that you first try the entr[...]

  • Page 6

    6 ADSL USB Mo d e m Q u ick Start 8 8 8 8 If you selected Other in Step 6, the Internet Settings Selection dialog box opens. Enter the VPI and VCI numbers in their co rresponding boxes, select the Encapsulation Type f rom the drop-dow n list, and click Next . If you do not know you r service provider’s settings, please contact your provider and a[...]

  • Page 7

    7 10 10 10 10 When the installation is complete, click Finish to restart your computer. As your computer restarts, do the following: a a a a Click OK when you are prompted to connect the USB hardware, and then plug one end of t he USB cable into the modem’ s USB port an d the other end into your computer’s USB port. b b b b Plug one end of the [...]

  • Page 8

    8 ADSL USB Mo d e m Q u ick Start 11 11 11 11 If you want to plug a phone in through the modem, you can do so by plugging it into t he modem’s jack labeled PHONE . If you do this, you should use a filter for that phone as discussed below. We HIGHLY RECOMMEND tha t you install a fi lter for EVERY phone and fax that is sharing the ADSL phone line. [...]

  • Page 9

    9 Step 2: Configuring Your We b Browser The software that you use to make an Internet connect ion must be set for a network con nection , not a dial-up connection . This section includes instructions for recent vers ions of two popular Web browsers: Inter net Explorer Version 5.0 (or late r) and Netscape Navigator Version 7.2. Netscape Navigator in[...]

  • Page 10

    10 ADSL USB Mod em Quick St art 2 2 2 2 On the Internet Properties dialog box, select the Connections tab, then click the Se tup button. 3 3 3 3 The setup process will proceed differently, depending on your operating system. The following table details the process for your Windows computer. Windows XP Windows 98/M e/2000 a. On the Welcome to th e N[...]

  • Page 11

    11 4 4 4 4 If you accessed Internet Explorer’s settings from the Control Panel (as explained in the “Tip” following step 1), th e Control Panel window will s till be open. Close it before continuing. Congratula tions! You have config ured Internet Explorer . Now continue with Connec ting to the I nternet , starting on page 12. Configuring Net[...]

  • Page 12

    12 ADSL USB Mod em Quick St art 4 4 4 4 Select Direct connection to the Internet , then click OK . Congratula tions! You have config ured Netscape Navigator. Now continue with Connec ting to the In ternet , starting on page 12. Step 3: Connecting to the Internet How you connect to the Inter net depends on whether you have a Zoom icon on your compu [...]

  • Page 13

    13 2 2 2 2 Enter your User name and a Password , then click Dial or Connect , depending on your o perating system. Your service provider should have given you a Use r ID or Username (usually your email address or the characters preceding t he @ sign in your email address) and a Passwo rd. If you are using Windows Me, you may see a Locatio n Informa[...]

  • Page 14

    14 ADSL USB Mod em Quick St art About the DSL Monitor Your modem includes a DSL monitor application. Thi s application lets you check the status of your Internet connect ion. Double-click the triangular ico n on your computer’s system tray at the bottom of your de sktop to open the application. Y ou can: • Check if your DSL connectio n is activ[...]

  • Page 15

    15 Macintosh Quick Start • Mac OS X users, follow the steps below. • Mac OS 9 users, go to page 18. Mac OS X 1 1 1 1 Launch the CD and drag the Zoom ADS L USB OS X Installer onto the desktop. Dou ble-click the ADI USB ADSL OSX icon. 2 2 2 2 Enter your Macintosh User Name and Password when the Authenticate box opens. 3 3 3 3 Double-click the Ins[...]

  • Page 16

    16 ADSL USB Mod em Quick St art 6 6 6 6 Double-click the triangular icon on your computer’s desktop to open the ADI Monitor application. 7 7 7 7 Click the Configura tion tab, the n enter the VPI and VCI numbers in the corre sponding ATM Channel VPI and ATM Channel VPI boxes, select the Enca psul at ion Type from the drop-down list, and click Save[...]

  • Page 17

    17 9 9 9 9 What happens next depend s on the type of encapsulation you selected above. ! Bridged or Routed: No additio nal configuration is usually required. Go to Step 10. ! PPP: —You must change the highlighted entry in the Show pulldown list from Internal Modem to Ethernet Adaptor . If you see two Ethernet Adapto r entries, select the first on[...]

  • Page 18

    18 ADSL USB Mod em Quick St art Mac OS 9 1 1 1 1 Launch the CD and double-click the ADI USB ADSL OS9 Installer . 2 2 2 2 Double-click the ADI USB ADSL Classic applicatio n, and then click the Instal l button. 3 3 3 3 Once the software installation is complete, you will be prompted to restart your computer. Do not connect the modem hardware until th[...]

  • Page 19

    19 6 6 6 6 Click the Configura tion tab, the n enter the VPI and VCI numbers in the corre sponding ATM Channel VPI and ATM Channel VPI boxes, select the Enca psul at ion Type from the drop-down list, and click Save C hanges . Do not change any other fields. Restart your computer if you are prompted to do so. Note: If you do not know you r ADSL serv[...]

  • Page 20

    20 ADSL USB Mod em Quick St art Connection T roubleshooting Tips The following are some problems you may experience and some possible solution s to remedy the situati on. Problem My modem’s LINK light continually bli nks and does not stay solidly lit. Solution There are several iss ues that could cause this problem. Check thes e items: • Ensure[...]

  • Page 21

    21 • Verify that your ADSL service provider’s ADSL connection is functioning properly. (Place a call to your ISP’s customer support depa rtment to verify thi s.) • Verify that your computer’s T CP/IP properties are correct . How you do this depends on your operating sy stem: Windows XP 1 1 1 1 Open the Internet Pro tocol (TCP /IP ) Proper[...]

  • Page 22

    22 ADSL USB Mod em Quick St art Window s 2000 1 1 1 1 Open the Internet Pro tocol (TCP /IP ) Propert ies dialog box. a a a a From the desk top, click the St art button, point to Settings , then Network and Dial-up C onnections . b b b b Right-click the Local Area Connection icon, and select Pro perties . c c c c Select your NIC card’s TCP/IP entr[...]

  • Page 23

    23 Windows 98/Me 1 1 1 1 Open the Internet Pro tocol (TCP /IP ) Propert ies dialog box. a a a a From the desk top, click the Star t button, point to Settings , then C ontrol Pane l . b b b b Double-click the Netw ork ico n to display the Netwo rk dialog box. c c c c Select your NIC card ’s TCP/IP entry (it should include “TCP/IP” in it, but n[...]

  • Page 24

    24 ADSL USB Mod em Quick St art How T o Determine Y ou r Service Provider ’s Settings if Y ou Do Not Know Them This section is o nly for those Window s users w ho have more than one ADSL service listed in the S ervice Provide r Selectio n dialog box on page 5, and who do not have their service’s settings. If you selected an entry in the list (e[...]

  • Page 25

    25 3 3 3 3 Refer to the tables beginni ng on page 27 and find you r service provider. You have already tried one or m ore entries, so now you should try the next entries in order until you are successful or you run out of settings to try. In the drop -down list, select the Encapsulati on Type that matches your service provider’s next entry (if an[...]

  • Page 26

    26 ADSL USB Mod em Quick St art If Y ou Need Help Zoom has many Technical Support services available to its customers. You can access t hese services in a variety of ways : • Windows users: Insert the CD, select your language, and then click the Customer S upport link to view comprehensive support infor mation, including how to reach ou r suppo r[...]

  • Page 27

    27 Service Provider Settings T a bles These tables are for customers whose service providers do not supply them with the ADSL settings to connect to the Internet. Many ADSL provide rs use different settings depe nding on the region in which they are operating, which is why there may be more than one setting f or your service provide r. We post upda[...]

  • Page 28

    28 ADSL USB Mod em Quick St art Table B: Countries Other Than The USA Service Provider or Country VPI VCI Encapsulation Australia- Telstra 8 35 PPPoA LLC Argentina 1 33 PPPoA VC-MUX Belgium-A DSL Of fice 8 35 148 3 Rout ed IP L LC Belgium-Turbolin e 8 35 PPPoA LLC Bolivia 0 34 148 3 Rout ed IP L LC Brazil-Bras il Telcom 0 35 PPPoE LLC Brazil- Te le[...]

  • Page 29

    29 Table B (Continued): Countri es Other Than The USA Service Provider or Country VPI VCI Encapsulation Spain-Albura , Tiscali 1 32 PPPoA VC-MUX Spain-Colt Tele com, O l a Inte rnet 0 35 PPPoA VC-MUX Spain-EresMas , Retevision 8 35 PPPoA VC-MUX Spain-Te le fonica (1) 8 32 PPPoE LLC Spain-T elefonic a (2) , Terra 8 32 148 3 Rout ed IP L LC Spain-W a[...]

  • Page 30

    30 ADSL USB Mod em Quick St art R egulatory Info rmation U.S. FCC Part 68 Statement This equipm e nt c omplies with Part 68 of the FCC rules and the req u irements adopted by the ACTA. The unit bears a label on the back which contains among other information a product id entifier in the form at US:AAAEQ##TXXXX. I f re q uested, this nu mbe r mu st [...]

  • Page 31

    31 • Reorient or relocate the receiving antenna. • Increase the s eparation between the equi pment and receiver . • Connect the equipment into an o utlet on a circuit different from that to which th e receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Industry Canada Emissions Statement This Class B [...]

  • Page 32

    3364-B 27338 ©2004[...]