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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Zoom Dialer 27, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Zoom Dialer 27 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Zoom Dialer 27. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Zoom Dialer 27 should contain:
- informations concerning technical data of Zoom Dialer 27
- name of the manufacturer and a year of construction of the Zoom Dialer 27 item
- rules of operation, control and maintenance of the Zoom Dialer 27 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Zoom Dialer 27 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Zoom Dialer 27, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Zoom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Zoom Dialer 27.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Dialer 27 for Hotline and/or T oll Restriction Installation & User Guide[...]
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Page 2
NOTICE This do cument cont ains pro prieta ry inf ormati on pr otecte d by cop yrigh t, and t his Manu al and a ll the accom panyin g hardw are, s oftw are, an d docum ent ation are copy righte d. No p art of t his do cumen t may be phot ocopie d or re produ ced by me chan ical, e lectr onic, or other m eans in any fo rm. The manuf acturer does no [...]
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Page 3
Contents GETTING STARTED ................................................................ 1 H OW D IALER 27 W OR KS ................................................................ 1 INSTALLING THE D IALER ...................................................... 1 SETTING UP T HE DIALER AS A HOTLINE .............................. 3 P ROGRAMMING A H O[...]
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Page 4
XXXX[...]
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Page 5
Gettin g Started 1 Getting Sta rted Thank you for pu rchasing the D ialer 27, whi ch can be used as a ho tline diale r, a tol l restric tor, or b oth. The Dialer 27 plugs i nto a sta ndard pho ne jack, an d works for all the phon es on th e same ph one lin e. Before yo u begin installing the dialer, you should read th e section below. How Dialer 27[...]
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Page 6
2 Hotline Dialer Insta llation & User Guide dialer cord going into the wall jack you've chosen. Once you do this, the light should blink once a second to show that the diale r is instal led corre ctly. If the light st ays ON constan tly, you sh ould swap th e cords plugg ed into the dial e r, so that t he shor t cord go es into jack 1. Now[...]
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Page 7
Settin g Up the Dia ler 3 Setting Up the Dialer as a Hotline If you do not want to program a ho tline number but do want to res trict access to toll nu mbers, s ee Setting Up the Dialer as a Toll Rest rictor (page 9). Oth erwise pleas e read below ab out programming a h otline number an d trigger. I f you want to , you c an also se t the diale r up[...]
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Page 8
4 Hotline Dialer Insta llation & User Guide Only o ne trigger c an be active at a ny time. To sele ct the trigge r 'dial N seco nds after co ming of f-hook ' , do the following: 1. Take you r phone o ff-hook 2. Pr e ss # 8 1 3. Enter a digit fro m 1 throu gh 9 for the numbe r of seconds you wa nt the dialer t o wait 4. Pr e ss # # 5. [...]
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Page 9
Settin g Up the Dia ler 5 Hotline Securit y Hotli ne security le ts you add a pass word that is the n requ ired for programming the dialer, and also l ets you enable universal call blocking. Password protection is design e d to make it impossible to reprogra m your dialer wit hout fi rst entering t he passw ord. Universal c all blockin g is design [...]
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Page 10
6 Hotline Dialer Insta llation & User Guide Univers al Call Block ing Universal call blocking prevents any dialing befor e a trigger occurs. When universal call blocking is activ e, no calls can be made exc ept by the dialer to th e hot li ne n um ber. No ot h er u sers can s har e th e phon e li n e. N ote t hat universal call blocking disa bl[...]
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Page 11
Settin g Up the Dia ler 7 (You can keep adding Instr uctions or Numb ers until you reach a limit that's disc ussed below, after the exam ples.) 4. Pr e ss # # 5. List en for two c onfirmat ion beeps 6. Plac e yo ur phon e on-h ook List of I n struc tions for Di aler S trings: * 1 PPP Pau se PP .P se cond s (0 .1 se con d inc reme nts, 00.1 to [...]
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Page 12
8 Hotline Dialer Insta llation & User Guide Suppose you want to program you r diale r to call a serve r, wait for a v oice prompt, a nd then de liver an identifyi ng string follo wed by a pound s ign. Suppose the se rve r's pho ne number i s 1 88 8 555- 3333, and the ID string is 0123456 789#. Y ou could progra m the dia ler to do this as [...]
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Page 13
Settin gs 9 Setting Up the Dialer as a Toll Restricto r In this section we tell you h ow to set up yo ur dialer as a toll restrict or. If you don't want to do thi s, please go to Settings on pag e 12. Setting up the dia ler as a toll re strictor p revents pe ople fro m making to ll calls on your lin e. You can d efine which toll call s are res[...]
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10 Hotline Dialer Insta llation & User Guide than 10 , you must e nter the fi rst digit 0 . For e xample , if your do mestic to ll calls are 8 digits long, you must ent er 08 . If the length of a domestic toll call in your locati on is variable, ent er 00 . Set t he Domest ic Toll Pre fix To set the domestic toll prefix, do th e following: 1. T[...]
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Page 15
Settin gs 11 5. Liste n for two confirmatio n beeps 6. Plac e yo ur phon e on-h ook You can r e strict man y diff erent start ing sequenc e s by iss uing this com mand for e ach such se quence. You can spe cify up to about 350 differe nt sequences. This total will b e re duced by any seq uences you allow, below. Ex am ple s: If the domestic toll pr[...]
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Page 16
12 Hotline Dialer Insta llation & User Guide Settings In this sect ion we t ell you how to vary t he loudness or length of th e DTMF tones generated b y your diale r. If you don't ca re about these things, p lease go to Using Your Dia ler on pag e 13. Dialer Tone Setti ngs The dial e r dials by generat ing DTMF ton es. You can adjust the D[...]
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Page 17
Freq uentl y Asked Quest ions 13 Using the Dialer Using the Dialer in H otline Mode For most configurati ons, using the dialer in hotline mode is as sim ple as picking go ing off-hook . When the dialer de tects a trigge r conditio n such as a time after going off-hook, or detection of dial t one, the dialer will dial out the hotline number. The use[...]
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Page 18
14 Hotline Dialer Insta llation & User Guide In most conf iguration s, many calls are nev er restricted, such as local calls that do n't start with a 1 . The d ialer typ ically le ts the d igits diale d for these calls go directly to the central telephon e office. When a user di als an international call th at may be restrict e d by the di[...]
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Page 19
Freq uentl y Asked Quest ions 15 Frequently As ked Question s Q: Why d oesn't m y dialer w ork? A: Th ere a r e a n um ber of rea son s th e di aler mig ht not w ork. 1) Is th e dia l er pl ugg ed i n? a) Is the power ad apter plu gged into the dia ler's po wer jack , and into a working wall outlet? b) Is on e end of th e dia ler 's [...]
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Page 20
16 Hotline Dialer Insta llation & User Guide Q: How can I make the dialer tone s quieter? A: Pl eas e se e th e qu est ion a bov e abo ut ma kin g ton es l oud er. Note that softer to nes may no t work as we ll as loude r tone s in some installation s. You m ay be able to com pensate by incr easing ton e length in some c as es. Plea se s ee th [...]
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Page 21
Freq uentl y Asked Quest ions 17 To re move a single restricte d number, d o the fo llowing: 1. Take you r phone o ff-hook 2. Pr e ss # 92 3. Enter the sequence you used to set the restrictio n or allo wed number 4. If t he sequence is l ess than 7 digits, a dd *'s to bring t he total to 7 digit s 5. Pr e ss 9 6. If the se quence is 7 digits o[...]
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Page 22
18 Hotline Dialer Insta llation & User Guide Command Summa ry All commands begin right afte r you take you r phone off-hook . Unless oth erwise stat ed, this comm and summary is pr esented for a dia ler wit h passwor d protect ion disa bled. No te: Wh en a co mman d is co mple te, the d ial er mak es two b eeps to s ign al th e co m mand wa s s[...]
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Page 23
Dialer LE D Definitions 19 Dialer LED Def initions Th e dia l er' s L E D pr ovi de s u sefu l i nf orm ati on a bou t t he di aler and the l in e it' s connect ed to. Th is table sh ows th e LED's blin king patterns and what they me an. Note: If dialer LED is on solid ly, plug the shor t dialer phone cord into the dial er's oth[...]
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Page 24
0364- A 27308 © 2004[...]