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ZyXEL Communications 2000W manual

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Table of contents for the manual

  • Page 1

    Prestige 2000W_V2 V oIP Wi-Fi Phone User ’ s Guide V ersion WV .00.03 4/2005[...]

  • Page 2

    [...]

  • Page 3

    Prestige 2000W_V2 User’s Guide Copyright 3 Copyright Copyright © 2005 by ZyXEL Communications Corpo ration. The contents of this publication may not be reprod uced in any part or as a whole, tr anscribed, stored in a retrieval system, tran slated into any language, or transmitted in any form or by any means, el ectronic, mech anical , magnetic, [...]

  • Page 4

    Prestige 2000W_V2 User’s Guide 4 Federal Communications Commission (FCC) Interference Statement Federal Communications Commission (FCC) Interference S t atement This device complies with Part 15 of FCC rul es. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any [...]

  • Page 5

    Prestige 2000W_V2 User’s Guide Safety Warnings 5 Safety W arnings For your safety , be sure to read and fo ll ow all warning notices and instructions. • Do NOT open the device or un it. Opening or removi ng covers can expose you to dangerous high vo ltage points or othe r risks. ONL Y qualified s ervice personn el can service the device. Please[...]

  • Page 6

    Prestige 2000W_V2 User’s Guide 6 ZyXEL Limited Warranty ZyXEL Limited W arranty ZyXEL warrants to the original en d user (purchaser) that this product is free from any defects in materials or workmansh ip for a period of up to tw o years from the date of purchase . During the warranty period, and upon proof of purchase, should the product have in[...]

  • Page 7

    Prestige 2000W_V2 User’s Guide Customer Support 7 Customer Support Please have the following information r eady when you contact customer support. • Product model and serial number . • W arranty Information. • Date that you received your de vice. • Brief description of the problem and the steps yo u took to solve i t. METHOD LOCATION SUPP[...]

  • Page 8

    Prestige 2000W_V2 User’s Guide 8 Customer Suppo rt UNITED KINGDOM support@zyxel.co.uk +44 (0) 8702 909090 www .zyxel.co.uk ZyXEL Communications UK Ltd.,1 1 The Courtyard, Eastern Road, Bracknell, Berkshire, RG12 2XB, United Kingdom (UK) sales@zyxel.co.uk +44 (0) 8702 909091 0906 7370001(UK only) ftp.zyxel .co.uk a. “+” is the (prefi x) number[...]

  • Page 9

    Prestige 2000W_V2 User’s Guide Table of Contents 9 T able of Content s Copyright .................................................. .......................................... ...................... 3 Federal Communications Commissi on (FCC) Interference S t atement ............... 4 Safety W arnings ....................................... .......[...]

  • Page 10

    Prestige 2000W_V2 User’s Guide 10 Table of Contents 3.7 Authentication T ype ...... ............. ................ ............. ................ ............. ............... 35 3.8 Profiles ............... ............. ............. ................ ............. ................ ............. ............ 36 Chapter 4 Network Settings .......[...]

  • Page 11

    Prestige 2000W_V2 User’s Guide Table of Contents 11 Chapter 9 Information Menus ........................................................................................ ......... 63 9.1 Displaying Information ........ ............. ................. ............ ................. ............ ......... 63 Chapter 10 Prestige Usage ...............[...]

  • Page 12

    Prestige 2000W_V2 User’s Guide 12 Table of Contents 12.1 1. 2.3 Port Res tricted Cone NA T .. ................ ............. ................ ............ 85 12.1 1. 2.4 Symmetric NA T ... ............. ................ ............. ................ ............. ..85 12.12 NA T and SI P .................. ................. ............. .......[...]

  • Page 13

    Prestige 2000W_V2 User’s Guide Table of Contents 13 IP Subnetting ...................................................................................... .................. 109 IP Addressing ................... ............. ................ ............. ............. ................ ............. .. 109 IP Classes ........... ................ .[...]

  • Page 14

    Prestige 2000W_V2 User’s Guide 14 Table of Contents[...]

  • Page 15

    Prestige 2000W_V2 User’s Guide List of Figure s 15 List of Figures Figure 1 SIP Proxy Server Application .. .... ............. ................ ............. ............ ....... 23 Figure 2 IP to IP Calling ..... ................ ................ ............. ................ ................ ....... 23 Figure 3 Ad-Hoc Mode ....... ............[...]

  • Page 16

    Prestige 2000W_V2 User’s Guide 16 List of Figures Figure 39 Prestige as a PPPoE Client ................... ................ ................ ................ 1 18 Figure 40 Peer-to-Peer Comm unication in an A d-hoc Network ... ................ .......... 1 19 Figure 41 Basic Service Set ...................... ............. ................ ......[...]

  • Page 17

    Prestige 2000W_V2 User’s Guide List of Tables 17 List of T ables T able 1 Prestige Hardware Descript ions ........ ................ ............. ............. ............. 24 T able 2 LCD Main Screen . ................ ................ ................ ............. ................ ....... 27 T able 3 Web Configurator User Screens Summary . ..[...]

  • Page 18

    Prestige 2000W_V2 User’s Guide 18 List of Tables T able 39 Subnet 3 ... ................ ............. ................. ................ ............. ................ ... 1 13 T able 40 Subnet 4 ... ................ ............. ................. ................ ............. ................ ... 1 14 T able 41 Eight Subnets ............... .[...]

  • Page 19

    Prestige 2000W_V2 User’s Guide Preface 19 Preface About Y our Prestige Congratulations on you r purchase of the Prestige 2000 W_V2 V oIP W i-Fi Phone. About This User's Manual This manual is designed to provide back ground information on some of the Prestige’ s features. Note: Y ou may use the keypad and the LCD screen menus or the web con[...]

  • Page 20

    Prestige 2000W_V2 User’s Guide 20 Preface User Guide Feedback Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The T echnical Writi ng T eam, ZyXEL Communications Corp., 6 Inno vatio n Road II, Science-Based Industrial Park, Hsinchu, 300, T aiwa [...]

  • Page 21

    Prestige 2000W_V2 User’s Guide Chapter 1 Getting To Kn ow Your Prestige 21 C HAPTER 1 Getting T o Know Y our Prestige This chapter describes the key features and applications of your Prestige. The Prestige 2000W_V2 is a wireless telephone th at operates over the Internet. It gives users the benefits of Internet telep hony , for example cheaper ca[...]

  • Page 22

    Prestige 2000W_V2 User’s Guide 22 Chapter 1 G etting To Know Your Pres tige STUN Simple T raversa l of User Datagram Protocol (UDP) through Network Address T ranslators (STUN) allows SIP to pass through NA T routers. Outbound Proxy Some V o IP service providers use a SIP outbound server to handle voice calls. This allows the Prestige to work from[...]

  • Page 23

    Prestige 2000W_V2 User’s Guide Chapter 1 Getting To Kn ow Your Prestige 23 Y ou don’t need to know if the recipient’ s connec tion type is an IP , cellular or landline based service. Y our Prestige can call any landline or mobile tel ephone that a traditional PSTN telephone can conn ec t to as well the IP telephone network. Calls received fro[...]

  • Page 24

    Prestige 2000W_V2 User’s Guide 24 Chapter 1 G etting To Know Your Pres tige Figure 3 Ad-Hoc Mode 1.3 Getting to Know the Prestige Hardware Figure 4 Prestige Hardware Pre Table 1 Prestige Hardware Descriptions NAME DESCRIPTION 1 L C D S cr e e n Use this screen to display information and navigate the phone’s menus. 2L e f t K e y U s e t h e Lef[...]

  • Page 25

    Prestige 2000W_V2 User’s Guide Chapter 1 Getting To Kn ow Your Prestige 25 10 V olume Keys Use these keys to increase or decrease the ear piece vo lume. 1 1 Power Jack Connect the phone’s power adapter here to charge the battery . Table 1 Prestige Hardware Description s (continued) NAME DESCRIPTION[...]

  • Page 26

    Prestige 2000W_V2 User’s Guide 26 Chapter 1 G etting To Know Your Pres tige[...]

  • Page 27

    Prestige 2000W_V2 User’s Guide Chapter 2 Using the LCD Screen Menus 27 C HAPTER 2 Using the LCD Screen Menus This section introduces the Prestige’ s LCD screen menu system. Note: See the web configurator section of this g uide for background information on the Prestige’ s features. 2.1 LCD Main Screen Press the Power/End key for two seconds t[...]

  • Page 28

    Prestige 2000W_V2 User’s Guide 28 Chapter 2 Using th e LCD Scre en Menus 2.2 Navigating the LCD Screen Menus Press the Left button to enter the menus. After you enter the menus, use the Up or Down arrow keys to scroll through the menu items. Figure 6 LCD Screen Menu Naviga tion • Press the Left key to access the selecte d menu item. • Press t[...]

  • Page 29

    Prestige 2000W_V2 User’s Guide Chapter 2 Using the LCD Screen Menus 29 • Use the keypad to enter the text. Y ou may n eed multiple keypad pres ses to enter letters. For example, to enter a lowercase “ b ”, press the down arrow key to select lowercase mode ( a ), then press the “ 2 ” key twice. Use the left arrow key to remove typos. •[...]

  • Page 30

    Prestige 2000W_V2 User’s Guide 30 Chapter 2 Using th e LCD Scre en Menus[...]

  • Page 31

    Prestige 2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 31 C HAPTER 3 Wireless LAN Setup Menus First you need to associate your Prestige with a W ireless LAN Access Point (AP). This provides your Prestige with the b asic services for communication. When you turn the Prestige on, it searches for av ailable wireles s LAN Access Points (AP[...]

  • Page 32

    Prestige 2000W_V2 User’s Guide 32 Chapter 3 Wireless LAN Setup Menus 3.2 SSID (Service Set ID) The SSID identifies the Serv ice Set with which a wireless station is associated. W ireless stations associating to the access point (AP) must have the same SSID. Y ou can think of the SSID as being similar to a workgroup name in a Microsoft networ k. D[...]

  • Page 33

    Prestige 2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 33 3.4 Channel A radio frequency used by a wireless device is called a channel. The Prestige determines which channel to use when you do the site su rvey and select the AP . Do the following to display the channel that the Prestige is using. 2 Select Network Mode . 4. Channel 5. Ra[...]

  • Page 34

    Prestige 2000W_V2 User’s Guide 34 Chapter 3 Wireless LAN Setup Menus 3.5 Rate Do the following to set the transfer rate of the Prestige’ s wireless connection to the AP . 3.6 WEP Encryption WEP (W ired Equivalent Privacy) encryption scrambles all commun ications transmitted between the Prestige and the AP to keep them private. 1 Select Wire l e[...]

  • Page 35

    Prestige 2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 35 3.7 Authentication T ype Some APs require the wireless clients to sen d the WEP key to the AP for authentication. 4 Select a WEP key to configure. 8. WEP key 2 9. WEP key 3 Se l e c t Ba ck 5 Select a keypad mode and use th e keyp ad to enter the WEP key that the AP is using. Us[...]

  • Page 36

    Prestige 2000W_V2 User’s Guide 36 Chapter 3 Wireless LAN Setup Menus Note: Only set the authentication t ype to shared key if the wireless client s are required to send the WEP key to the AP for authentication (not just for encryption). Man y networks use an open system where you would only use WEP for encryption, not for authentication. 3.8 Prof[...]

  • Page 37

    Prestige 2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 37 3 Select Create to make a new profile. Select Activate to use an existing profile. Select Remove to delete a profile. 2. Activate 3. Remove Se l e c t Ba ck 4 When creating a profile, select a number for the profile and press the Left key . The profile uses the name of the AP th[...]

  • Page 38

    Prestige 2000W_V2 User’s Guide 38 Chapter 3 Wireless LAN Setup Menus[...]

  • Page 39

    Prestige 2000W_V2 User’s Guide Chapter 4 Network Settings 39 C HAPTER 4 Network Settings Use this chapter to configure your Prestige to access the Internet. The Prestige restarts when you return to the main screen af ter changing the network settings. If you were given a user name and pa ssword for Internet access, go to Section 4.3 on page 41 . [...]

  • Page 40

    Prestige 2000W_V2 User’s Guide 40 Chapter 4 Network Settings 4.2 DHCP If you were not assigned a specific IP address for your Prestige, use the following directions to set your Prestige to get it automatically via DHCP (Dynamic Host Control Protocol). 5 Use the left arrow button to clear the IP address. Use the up and down arrows to select the ty[...]

  • Page 41

    Prestige 2000W_V2 User’s Guide Chapter 4 Network Settings 41 4.3 PPPoE Point-to-Point Protocol over Ethe rnet ( PPPoE ) functions as a dial-up connection. Y ou need a user name (PPPoE name) an d password from your ISP . 2 Select Network Mode . 2. IP Address 3. Subnet Mask Se l e c t Ba ck 3 Select DHCP . [3] PPPoE [1] Fixed IP Se l e c t Ba ck 1.[...]

  • Page 42

    Prestige 2000W_V2 User’s Guide 42 Chapter 4 Network Settings 1 Select Net Settings in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 5. SIP Settings 6. Settings Se l e c t Ba ck 2 Select Network Mode . 2. IP Address 3. Subnet Mask Se l e c t Ba ck 3 Select PPPoE . [1] Fixed IP [2] DHCP Se l e c t Ba [...]

  • Page 43

    Prestige 2000W_V2 User’s Guide Chapter 5 SIP Settings 43 C HAPTER 5 SIP Settings The Prestige uses Session Initiated Protocol (SIP), an intern ationally recogni zed standard for implementing V oIP . Y our Prestige is config ured to register wit h your voice service provider’ s SIP server . Note: Y ou should have a voice account already set up. [...]

  • Page 44

    Prestige 2000W_V2 User’s Guide 44 Chapter 5 SIP Settings 5.2 Outbound Proxy Server These menus will display the Outbound Proxy server that your Prestige uses if your LAN is behind a NA T router that do es not support SIP . If yo ur voice service provider pro vides an outbound proxy server address and p ort, you can view them here. 5 Select Port .[...]

  • Page 45

    Prestige 2000W_V2 User’s Guide Chapter 5 SIP Settings 45 5.3 Proxy Server These menus will display the Proxy Server settings that your Prestige uses to connect to your voice service provider ’ s SIP-server . 5 Select Port . 1. Proxy IP Se l e c t Ba ck 6 The screen displays th e Prestige’ s current SIP outbound proxy server ’ s listening po[...]

  • Page 46

    Prestige 2000W_V2 User’s Guide 46 Chapter 5 SIP Settings 5.4 User Account These menus will display the User Account that your Prestige uses to register with the SIP server . When you registered for your voice account, you sh ould have been gi ven a telephone number , user name and pass word for connecting to the SIP proxy server . Y o u can view [...]

  • Page 47

    Prestige 2000W_V2 User’s Guide Chapter 5 SIP Settings 47 7 Select User Pwd . 1. Phone Number 2. Username Se le c t B a ck 8 The screen displays several asterisk characters to protect your password. Press the Right key to return to the previous menu. User Pwd ************* Ok B ac k 3. User P wd[...]

  • Page 48

    Prestige 2000W_V2 User’s Guide 48 Chapter 5 SIP Settings[...]

  • Page 49

    Prestige 2000W_V2 User’s Guide Chapter 6 Phonebook 49 C HAPTER 6 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. The following sections describe how to create and erase phonebook entries. 6.1 Calling Methods There are two ways the Prestige can dial a tele phone number; either by us ing th[...]

  • Page 50

    Prestige 2000W_V2 User’s Guide 50 Chapter 6 Phonebook 6.3 Editing Phonebook Entries Use the following instructions to locate and edit an existing entry i n your phoneb ook. 1 Select Phonebook in the first menu. 4. Net Settings 5. SIP Settings Se l e c t Ba ck 2 Select Add Entry . 3. Erase 1. Search Se l e c t Ba ck 3 Enter the callee’ s name. U[...]

  • Page 51

    Prestige 2000W_V2 User’s Guide Chapter 6 Phonebook 51 6.4 Erasing Phonebook Entries Use the following instructions to remo ve an existin g entry from your p honebook. 1 Select Phonebook in the first menu. 4. Net Settings 5. SIP Settings Se l e c t Ba ck 2 Select Search . 2. Add Entry 3. Erase Se l e c t Ba ck 3 Select an entry . Note: An empty ma[...]

  • Page 52

    Prestige 2000W_V2 User’s Guide 52 Chapter 6 Phonebook 6.5 Speed Dial Phonebook Entries Use the following instructions to make an ex isting phonebook ent ry into a speed dial ent ry . Press a configured speed dial entry’ s key for about two se conds to dial the entry . 4 If you chose One by One , select an entry . Note: An empty mailbox icon dis[...]

  • Page 53

    Prestige 2000W_V2 User’s Guide Chapter 7 Call History 53 C HAPTER 7 Call History The call history feature is useful for checking missed, received, and dialed calls. 7.1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save (or erase) the telephone numbers. 1 Select Call History in the f[...]

  • Page 54

    Prestige 2000W_V2 User’s Guide 54 Chapter 7 Call History 7.2 Received Calls Follow these directions to use the received calls list to check for received ca lls and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 3. Phonebook 4. Net Settings Se l e c t Ba ck 2 Select Missed . 3. Dialed 1. Missed Se l e c t Ba ck [...]

  • Page 55

    Prestige 2000W_V2 User’s Guide Chapter 7 Call History 55 7.3 Dialed Calls Follow these directions to use the list of dialed calls to check for dialed calls and then edit or erase the telephone numbers. 7.4 Erasing Calls Follow these directions to erase entries from the call history list. Y ou can choose to erase all call records, the missed calls[...]

  • Page 56

    Prestige 2000W_V2 User’s Guide 56 Chapter 7 Call History 1 Select Call History in the first menu. 3. Phonebook 4. Net Settings Se l e c t Ba ck 2 Select Erase Calls . 1. Missed 2. Received Se l e c t Ba ck 3 Select Erase All to remove all entries from the call history . Select Missed to remove the missed call entries. Select Received to remove th[...]

  • Page 57

    Prestige 2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 57 C HAPTER 8 Miscellaneous Settings These sections detail how to chan ge the P restige’ s other settings. 8.1 Setting the Ring Melody Follow these directions to chan ge the Prestige’ s ring melody . 1 Select Settings in the first menu screen. 7. Wireless 8. Restart Se l e c t Ba[...]

  • Page 58

    Prestige 2000W_V2 User’s Guide 58 Chapter 8 Miscellaneous Settings 8.2 Setting the V ibration Mode Y ou can have the Prestige vibrate to alert you to incoming calls. Follow these directions to turn the Prestige’ s vibration mode on or off. 8.3 Adjusting the Ring V olume Follow these directions to adju st the Prestige’ s ring volume. 1 Select [...]

  • Page 59

    Prestige 2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 59 8.4 Setting the T ime Follow these directions to change the Prestige’ s time settings. 8.5 Setting the Date Follow these directions to change the Prestige’ s time settings. 1 Select Settings in the first menu screen. 7. Wireless 8. Restart Se l e c t Ba ck 2 Select Edit Time .[...]

  • Page 60

    Prestige 2000W_V2 User’s Guide 60 Chapter 8 Miscellaneous Settings 8.6 Setting the Banner Follow these directions to change the text th at displays in the Prestige’ s main screen. 8.7 Setting the Key Lock The Prestige’ s key lock function automatically lo cks the keypad if the Prestige is in standby mode for more than one minute (press and ho[...]

  • Page 61

    Prestige 2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 61 8.8 Setting the Don’t Disturb Enable the Prestige’ s don’ t disturb function, to not receive any incomi ng calls. Anyone calling the Prestige gets a busy signal when you en able the don’t disturb function. Follow these directions to enable or disab le the don’ t disturb [...]

  • Page 62

    Prestige 2000W_V2 User’s Guide 62 Chapter 8 Miscellaneous Settings[...]

  • Page 63

    Prestige 2000W_V2 User’s Guide Chapter 9 Information Menus 63 C HAPTER 9 Information Menus These sections detail how to use t he information menus. 9.1 Displaying Information Follow these directions to displa y important Pr es tige information. 1 Select Information in the first menu screen. 2. Call History 3. Phonebook Se l e c t Ba ck 2 Select P[...]

  • Page 64

    Prestige 2000W_V2 User’s Guide 64 Chapter 9 Inform ation Me nus 11 Select Firmwar e V er . 1. Phone Number 2. IP Address Se l e c t Ba ck 12 The screen displays the Prestig e’ s current firmware version. 13 Press the Right key to return to the main informat ion menu. Firmware V er . WR0003 OK Bac k 4. Firmware V er .[...]

  • Page 65

    Prestige 2000W_V2 User’s Guide Chapter 10 Prestige Usage 65 C HAPTER 10 Prestige Usage This chapter describes how to u se your Prestige for basic tasks. 10.1 Dialing a T elephone Number Use the following instructions to call a numb er that is not already in your Prestige’ s phonebook. 1 When the Prestige is in stan dby mode, use the nume rical [...]

  • Page 66

    Prestige 2000W_V2 User’s Guide 66 Chapter 10 Prestige Usage 10.5 Answering a Call Press the Call key to answer a call. 10.6 Rejecting a Call Press the Off key to reject a call. 10.6.1 Changing the V olume Press the volume buttons to increase or decrease the volume during a call. Use the web configurator ’ s administrator account if you want to [...]

  • Page 67

    Prestige 2000W_V2 User’s Guide Chapter 11 Using the Web Config urator Screens 67 C HAPTER 11 Using the W eb Configurator Screens This chapter describes how to use the Prestige’ s web configurator to view and config ure the Prestige’ s settings. 1 1.1 Introduction to the Web Configurator The embedded web configurator allows you to configure or[...]

  • Page 68

    Prestige 2000W_V2 User’s Guide 68 Cha pter 11 Usin g the Web C onfigurator Screens • For user access: T ype the default user name: admin and password: 1234 for user -level access, the first time you login. • For administrator access: T ype the default user name: zyxeladmin and password: 1234 for administrator access, the first time you login.[...]

  • Page 69

    Prestige 2000W_V2 User’s Guide Chapter 11 Using the Web Config urator Screens 69 The following table in troduces the screens that are available with the user account. The following screen displays first with administrator acccess. Figure 1 1 Web Configura tor First Administrator Screen The following screens are available with ad ministrator acces[...]

  • Page 70

    Prestige 2000W_V2 User’s Guide 70 Cha pter 11 Usin g the Web C onfigurator Screens The following table introduces the screens that are available with us er access. T able 4 Web Configurator Administr ator Screens Summary LINK FUNCTION PHONE Use this screen to configure your Prestige’s phone settings. TOS/DS Use this screen to configure your Pr [...]

  • Page 71

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 71 C HAPTER 12 User W eb Configurator Screens This chapter details the settings that you can conf igure in the web configurator using the user account. 12.1 Device Information Use this screen to view read-only information about your Prestige. Figure 12 Device Information 12.[...]

  • Page 72

    Prestige 2000W_V2 User’s Guide 72 Chapt er 12 User W eb Config urator Scr eens Y ou can obtain your IP address from the IANA, from an ISP or have it assigned by a private network. If you belong to a small or ganization an d your Internet access is through an ISP , the ISP can provide you with the Intern et addresses for your local networks. On th[...]

  • Page 73

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 73 12.5 DNS Server Use DNS (Domain Name System) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www .zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP add ress of a co[...]

  • Page 74

    Prestige 2000W_V2 User’s Guide 74 Chapt er 12 User W eb Config urator Scr eens 12.7 Network Configuration: DHCP If you were not assigned a specific IP address for your Prestige, use the following directions to set your Prestige to get it automatically via DHCP (Dynamic Host Control Protocol). Table 7 STATIC LABEL DESCRIPTION Get IP Address Networ[...]

  • Page 75

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 75 Figure 14 DHCP Network Configuration Table 8 DHCP LABEL DESCRIPTION Get IP Address Network Mode Click ST A TIC to manually enter a fixed IP ad dress. Click DHCP to have the Prestige automatically obtain network setting s at startup from a Dynamic Host Configuration Prot o[...]

  • Page 76

    Prestige 2000W_V2 User’s Guide 76 Chapt er 12 User W eb Config urator Scr eens 12.8 Network Configuration: PPPoE Point-to-Point Protocol ov er Ethernet (PPPoE) function s as a dial-up connection. PPPoE is an IETF (Internet Engineering T ask Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example[...]

  • Page 77

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 77 12.9 V oIP Introduction V o IP (V oice over IP) is the se nding of voice si gnals over the Internet Protocol. This allows you to make phone calls and send faxes over the In ternet at a fraction of the cost of using the traditional circuit-switched te lephone network. Y ou[...]

  • Page 78

    Prestige 2000W_V2 User’s Guide 78 Chapt er 12 User W eb Config urator Scr eens 12.9.1.1.2 SIP Service Domain The SIP service domain of the V oIP service provid er is the domain name in a SIP URI. For example, if the SIP address is 1 122334455@V oIP-provider .com , then “V oIP-provider .com” is the SIP service domain. 12.9.1.2 SIP Call Progres[...]

  • Page 79

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 79 Figure 16 SIP User Agent 12.9.1.3.2 SIP Proxy Server A SIP proxy server receives requests from clie nts and forward s them to another server . In the following example, you want to use client device A to call someone who is using client device C. 1 The client de vice (A i[...]

  • Page 80

    Prestige 2000W_V2 User’s Guide 80 Chapt er 12 User W eb Config urator Scr eens Figure 18 SIP Redirect Server 12.9.1.3.4 SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your u ser name and password when you register . 12.9.1.4 RTP When you make a V oI[...]

  • Page 81

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 81 Figure 19 SIP 12.1 1 NA T NA T (Network Address Translation - NA T , RFC 1631) is the translation of the IP address of a host in a packet. For example, the source address of an outg oing packet, used within one network is changed to a different IP address known within ano[...]

  • Page 82

    Prestige 2000W_V2 User’s Guide 82 Chapt er 12 User W eb Config urator Scr eens 12.1 1.1 NA T Example See the following figure. The Prestige (X) sends packets to the Internet. The Prestige’ s IP address is 10.0.0.3 (a private IP address). Th e NA T router maps the private source IP address to a public source IP address (a.b.c.d). Note: The NA T [...]

  • Page 83

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 83 The following table summarizes how these NA T ty pes handle outgoing a nd incoming pack ets. Read the following sections fo r more details and examples. The exampl es in these NA T type sections describe NA T translatio n between internal (private) and external (public) I[...]

  • Page 84

    Prestige 2000W_V2 User’s Guide 84 Chapt er 12 User W eb Config urator Scr eens Figure 22 Full Cone NA T Example 12.1 1.2.2 Restricted Cone NA T As in full cone NA T , a restricted cone NA T rou ter maps all outg oing packet s from an intern al IP address and port to a single IP address and port on the external network. In the following example, t[...]

  • Page 85

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 85 12.1 1.2.3 Port Restricted Cone NA T As in full cone NA T , a port restricted cone NA T router maps all outgoing packets from an internal IP address and port to a single IP ad dress and port on the ex ternal network. In the following example, the NA T router maps the so u[...]

  • Page 86

    Prestige 2000W_V2 User’s Guide 86 Chapt er 12 User W eb Config urator Scr eens Figure 25 Symmetric NA T 12.12 NA T and SIP Some NA T routers are not SIP-friendly and will stop your voice sessions. The Prestige must register its public IP addre ss with a SIP register server . If there is a NA T router between the Prestige and the SIP register serv[...]

  • Page 87

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 87 12.12.3 STUN STUN (Simple T raversal of User Data gram Protocol (UDP) through Networ k Address T ranslators) allow s the Prestige to find the pres ence and types of NA T routers and/or firewa lls between it and the public Internet. STUN also allo ws the Prestige to find t[...]

  • Page 88

    Prestige 2000W_V2 User’s Guide 88 Chapt er 12 User W eb Config urator Scr eens Figure 27 NA T Traversal Configuration Table 13 NA T T raversal Configuration LABEL DESCRIPTION Select T ype Select None if the Prestige is not behind a NA T r outer or the NA T router is a SIP ALG . Select By Outbound Proxy i f your V oIP service provider has a SIP ou[...]

  • Page 89

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 89 12.14 Phone Book Use the phon e book featu re to store and late r retrieve n ames and correspond ing telephone numbers. 12.14.1 Calling Methods The Prestige can dial a t elephone number by using the SIP p roxy server or an IP address. Select Prox y to use your SIP account[...]

  • Page 90

    Prestige 2000W_V2 User’s Guide 90 Chapt er 12 User W eb Config urator Scr eens Figure 28 Phonebook Table 14 Phonebook LABEL DESCRIPTION Add New Entry S peed Dial Select a speed dial key combinat ion from the drop-down list box if you want to use the speed dial function with this pho ne book entry . Display Name. Enter a descriptive name to identi[...]

  • Page 91

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 91 12.16 Wireless Introduction A wireless LAN can be as simple as two wireless devices communicating in a peer-to-peer network or as complex as a number of wireless devices communica ting through access points which bridge network traf fic to the wired LAN. Note: See the WLA[...]

  • Page 92

    Prestige 2000W_V2 User’s Guide 92 Chapt er 12 User W eb Config urator Scr eens Figure 29 Wireless Setting Table 15 Wireless Setting LABEL DESCRIPTION Wireless Mo de An 802.1 1b_AdHo c network is the simplest WLAN configuration, defined as two or more wirel ess device s within ran ge of each other that form an independe nt network without the need[...]

  • Page 93

    Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configur ator Screens 93 12.18 System Use this screen to set up the user account’ s user name and password, and configure the Prestige’ s time setting. Figure 30 System 12.19 S/W Up date Click S/W Up date to upload a new configurati on or firmware file to your Prestige. Default Key Choose fro[...]

  • Page 94

    Prestige 2000W_V2 User’s Guide 94 Chapt er 12 User W eb Config urator Scr eens Figure 31 S/W Update Table 17 S/W Update LABEL DESCRIPTION Auto-provisioning by HTTP This field displ ays the IP address or domain name for the HTTP server set up to update th e Prestige’s configuration throu gh auto-provisioning . The Prestige automatically checks t[...]

  • Page 95

    Prestige 2000W_V2 User’s Guide Chapter 13 Administrator Web Configur ator Screens 95 C HAPTER 13 Administrator W eb Configurator Screens This chapter details the Presti ge’ s administrator-accessible we b configurator settings. Only edit these settings if you unders tand the technology involved. Note: See Chapter 12 on page 71 for information o[...]

  • Page 96

    Prestige 2000W_V2 User’s Guide 96 Chapter 13 Administrator Web Configu rator Screens Figure 32 NA T Traversal Configuration 13.2 SIP Proxy Configuration Y our Prestige is a SIP client and must connect to a SIP server . The SIP proxy server receives your Prestige’ s SIP requests and forwards them to the next SIP server in the network. Table 18 N[...]

  • Page 97

    Prestige 2000W_V2 User’s Guide Chapter 13 Administrator Web Configur ator Screens 97 Use the following screen to set up yo ur Prestige to connect to the SIP server . Note: Enter either the IP address of you r SIP server or the URL domain name as given to you by your ITSP . Figure 33 SIP Configuration Table 19 IP Configuration LABEL DESCRIPTION SI[...]

  • Page 98

    Prestige 2000W_V2 User’s Guide 98 Chapter 13 Administrator Web Configu rator Screens 13.3 V oice Coding A codec (coder/decoder) codes anal og voice signals into digital signals and decodes the digital signals back into voice signals. The Prestige supports the following c odecs. 13.3.1 G .71 1 G .71 1 is a Pulse Code Mod ulation (PCM) waveform co [...]

  • Page 99

    Prestige 2000W_V2 User’s Guide Chapter 13 Administrator Web Configur ator Screens 99 13.3.2 G .729 G .729 is an Analysis-by-Synthe sis (AbS) hybrid waveform code c that uses a filter based on information about how the human vocal trac t produces sounds. G .729 provides good sound quality and reduces the requ ired bandwidth to 8kbps. 13.4 PSTN Cal[...]

  • Page 100

    Prestige 2000W_V2 User’s Guide 100 Chapter 13 Administrator Web Configurator Scree ns Table 20 PHONE LABEL DESCRIPTION Default V oice Codec A voice codec (coder/decoder) converts voice data to electrical signals for transmission over a network. Use this field to select the type of voice coder/de coder (codec) that you want the Prestige to use. Ch[...]

  • Page 101

    Prestige 2000W_V2 User’s Guide Chapter 13 Administrator Web Configur ator Screens 101 13.6 System Administrator access allows you to use this scr een to se t up the Prestige’ s administrator user name and password. Figure 35 System Settings 13.7 Quality of Service Quality of Service refers to bo th a network's ability to deliver data with [...]

  • Page 102

    Prestige 2000W_V2 User’s Guide 102 Chapter 13 Administrator Web Configurator Scree ns 13.8 T oS The second byte in an IPv4 packet is the T ype of Service (T oS) byte. The first three bits (by themselves) of the T o S byte are referred to as th e IP Precedence bits and refer to a priority from 0 to 7. The next three bits are used in conjunction wi[...]

  • Page 103

    Prestige 2000W_V2 User’s Guide Chapter 14 Troubleshooting 103 C HAPTER 14 T roubleshooting This chapter covers potential proble ms and the corresponding remedies. 14.1 Problems St arting Up the Prestige 14.2 Problems Using the Keyp ad Table 23 Troubleshootin g the Star t-Up of Your Prestige PROBLEM CORRECTIVE ACTION The Prest ige does not turn on[...]

  • Page 104

    Prestige 2000W_V2 User’s Guide 104 Chapter 14 Troublesh ooting 14.3 Problems Accessing the Prestige 14.4 W arning Message T roubleshooting The Prestige displays warning messa ges when it detects a condition that may disrupt your Prestige service. Table 25 Troubleshootin g Accessing the Prestige PROBLEM CORRECTIVE ACTION Cannot access the web conf[...]

  • Page 105

    Prestige 2000W_V2 User’s Guide Chapter 14 Troubleshooting 105 14.5 Error Message T roubleshooting The Prestige displays error messages to let you know that an error has occurred. An error may prevent you from connec ting to the network or from using the Prestige. For some of the error messages, you may need to contact the system administrator to [...]

  • Page 106

    Prestige 2000W_V2 User’s Guide 106 Chapter 14 Troublesh ooting[...]

  • Page 107

    Prestige 2000W_V2 User’s Guide Appendix A Product Specifications 107 Appendix A Product S pecifications See also the Introduction ch apter for a general overv iew of the key features. S pecification T ables Table 28 Hardware Specifications Default Network Mode DH CP client Default User Account User name and Password admin, 1234 Default Administra[...]

  • Page 108

    Prestige 2000W_V2 User’s Guide 108 Appendix A Product Specifications Table 29 Firmware F eatures Network IP address assignment: Fixed IP , DHCP , PPPoE HTTP , TFTP , TCP , UDP , DNS, AR P , ICMP Management LCD screen menus Embedded Web Configurator Auto-provisioning: The Prestige acts as a HTTP client to receive configuration file from HTTP serve[...]

  • Page 109

    Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting 109 Appendix B IP Subnetting IP Addressing Routers “route” based on the network number . The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (ei ght bits), wri tten in dotted decimal notation, for e[...]

  • Page 110

    Prestige 2000W_V2 User’s Guide 110 Appendix B IP Subnettin g Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a valu e of 0 to 127. Similarly the first octet of a class “B” must begi n with “10”, therefore the first octet of a class “B” address has a valid [...]

  • Page 111

    Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting 111 Since the mask is always a continuous number of ones begin ning from the left, fo llowed by a continuous number of zeros for the remainder of the 32 bit mask, you can si mply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “[...]

  • Page 112

    Prestige 2000W_V2 User’s Guide 112 Appendix B IP Subnettin g Note: In the following chart s , shaded/bolded last octet b it values indicate host ID bits “borrowed” to form network ID bits. The number of “borrowed” host ID bits determines the number of subnets you can have. The remaining number of h ost ID bits (af ter “borrowing”) det[...]

  • Page 113

    Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting 113 Example: Four Subnet s The above exampl e illustrated using a 25-bit subne t mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00 , [...]

  • Page 114

    Prestige 2000W_V2 User’s Guide 114 Appendix B IP Subnettin g Example Eight Subnet s Similarly use a 27-bit mask to create 8 subnets (001 , 010, 01 1, 100, 101, 1 10). The following table shows class C IP ad dress last octet values for each subnet. The following table is a summary for class “C” subnet planning. Table 40 Subnet 4 NETWORK NUMBER[...]

  • Page 115

    Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting 115 Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet ma sk also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets ava ilable for subnetting and a class ?[...]

  • Page 116

    Prestige 2000W_V2 User’s Guide 116 Appendix B IP Subnettin g[...]

  • Page 117

    Prestige 2000W_V2 User’s Guide Appendix C PPP oE 117 Appendix C PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP ov er Ethernet, RFC 2516) from your computer to an A TM PVC (Permanent V irt ual Circuit) which connects to a DSL Access Concentrator where the PPP session terminates (see F igure 38 on page 1 18 ). One PVC [...]

  • Page 118

    Prestige 2000W_V2 User’s Guide 118 Appendix C PPPoE Figure 38 Single-Computer per Router Hardware Configuration How PPPoE W orks The PPPoE driver makes the Ethernet appea r as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC). Between the AC and an ISP , th[...]

  • Page 119

    Prestige 2000W_V2 User’s Guide Appendix D Wir eless LANs 119 Appendix D Wireless LANs Wireless LAN T opologies This section discusses ad-hoc and in frastructure w ireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an inde pendent (Ad-hoc) WLAN that connects a set of computers with wireless stations (A, B,[...]

  • Page 120

    Prestige 2000W_V2 User’s Guide 120 Appendix D Wireless LANs Figure 41 Basic Service Set ESS An Extended Service Set (ESS) consists of a series of overlappi ng BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wir[...]

  • Page 121

    Prestige 2000W_V2 User’s Guide Appendix D Wir eless LANs 121 Figure 42 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.1 1a/b/g wireless devices. Channels available depend on your ge ographical area. Y ou may have a choice o f channels (for your region) so you should use a dif ferent channel th an an adjacent AP[...]

  • Page 122

    Prestige 2000W_V2 User’s Guide 122 Appendix D Wireless LANs[...]

  • Page 123

    Prestige 2000W_V2 User’s Guide Index 123 Index Numerics 11 0 V A C 5 230V AC 5 64kbps 100 8kbps 100 A Abnormal Working Conditions 6 AbS 99 AC 5 Accessories 5 ACK Message 78 Acts of God 6 Address Assignment 73 Administrator Screens Summary 70 Airflow 5 ALG 86 Alternative Subnet Mask Notation 111 Analysis-by-Synthesis 99 AP (access point) 121 Appli[...]

  • Page 124

    Prestige 2000W_V2 User’s Guide 124 Index Dual-T one MultiFrequency 99 Dust 5 Dynamic Jitter Buffer 21 E e.g. See Syntax Conventions Electric Shock 5 Electrocution 5 Enter See Syntax Conventions Equal V alue 6 ESS 120 Ethernet 41 , 76 Europe 5 Expiration Duration 98 Exposure 5 Extended Service Se t 120 Extended Service Se t IDentification 32 , 92 [...]

  • Page 125

    Prestige 2000W_V2 User’s Guide Index 125 M Materials 6 Merchantability 6 Modem 20 Modifications 4 Multimedia 77 N NA T 81 Full Cone 83 Symmetric 85 NA T Routers 87 NA T T ypes 82 NA T , Incoming 82 NA T , Outgoing 82 Network Address T ranslation 81 Network Address T ranslators 87 Network T ype Ad-Hoc(IBSS) 23 New 6 North America 5 North America C[...]

  • Page 126

    Prestige 2000W_V2 User’s Guide 126 Index Radio T echnician 4 Read Me First 19 Real time T ransp ort Protocol 80 , 100 Receiving Antenna 4 Redirect Server , SIP 79 REGISTER Server Address 98 REGISTER Server Port 98 Register Se rver , SIP 80 Register ed 3 Registered Trademark 3 Regular Mail 7 Related Documentation 19 Relocate 4 Re-manufact ured 6 R[...]

  • Page 127

    Prestige 2000W_V2 User’s Guide Index 127 T ele vision Interference 4 T ele vision Reception 4 Thunderstorm 5 To S 21 T ouch T one® 99 T rademark 3 T rademark Owners 3 T rademarks 3 T ranslation 3 T roubleshooting Radio interference 104 TV T echnician 4 T ype of Service 21 U Undesired Operations 4 Uniform Resource Identifier 77 User Agent, SIP 78[...]