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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ZyXEL Communications 2304R-P1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of ZyXEL Communications 2304R-P1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of ZyXEL Communications 2304R-P1 should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ZyXEL Communications 2304R-P1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ZyXEL Communications 2304R-P1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ZyXEL Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ZyXEL Communications 2304R-P1.
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Table of contents for the manual
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Page 1
Prestige 2304R-P1 V oIP S tation Gateway Support Notes V ersion 3.60 April. 2006[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C orporation. 2 INDEX Application Notes ......................................................................................................... 5 General Application Notes .....................................................................................5 Inte[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C orporation. 3 How many network users can the SUA/NAT support? ............................... 78 What are Device filters a nd Protocol filters? ............................................... 78 Why can't I configure device filt ers or protocol filters? ....[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 4 What is DDNS?............................................................................................ 89 When do I need DDNS service? .................................................................. 89 What DDNS servers does the Prestige supp[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 5 Application Notes General Application Notes Internet Connection A typical Internet access application of the Prestige is shown b e l o w . F o r a s m a l l o f f i c e , t h e r e a r e s o m e components needs to be checked before accessing the I[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 6 • If you only have one PC, connect the PC's Ethern et adapter to the Prestige's LAN port with a crossover (red one) Ethernet cable. • If you have more than one PC, both the PC's Ethe rnet adapters and the Prestige' s LAN por[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 7 The following procedure is for the most typical u sage of the Pr estige where you have a single-user account (SUA). The Prestige supports embedded web server that allows yo u to use W eb browser to configure it. Before configuring the router using [...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 8 3. Configure Prestige for Internet access by using WIZARD SETUP[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 9 The Web screen shown below takes PPPoE as the example.[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 10 Select “ Dynamic " if the ISP provides the IP dyn amically, otherwise select “ Use Fixed IP address " and enter the static IP given by ISP in the box following“ MY WAN IP Address "field. Setup the Prestige as a DHCP Relay • What is D[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 • Setup the Prestige as a DHCP Client 1. Toggle the DHCP to Relay in menu 3.2 and enter the IP addres s of the DHCP server in the 'Relay S erver Address' field. Menu 3.2 - TCP/IP and D HCP Ethernet Se tup DHCP= Re lay TCP/I P Setup: Cl[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 12 Configure an Internal Server Behind SUA • Introduction If you wish, you can make internal servers (e.g., Web, ftp or m ail server) accessible fo r outside users, even though SUA makes your LAN appear as a single machine to the out side world. A [...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 13 • Port numbers for some services Service Port Number FTP 21 T elnet 23 SMTP 25 DNS (Domain Name Server) 53 www-http (W eb) 80 Configure a PPTP server Behind SUA • Introduction[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 14 PPTP is a tunneling protocol defined by the PPTP forum that all ows PPP packets to be encapsulated withi n Internet Protocol (IP) packets a nd forwarded over any IP networ k, including the Internet itself. In order to run the Windows 9x PPTP clien[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 15 This application note explains how to establish a PPTP connecti on with a remote private network in the Prestige SUA case. In ZyNOS, all PPTP packets can be forwarded to the in ternal PPTP Server (WinNT server) behind SUA. The port number of the P[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 16 • Before making a VPN connection from W i n9x to W i nNT server , you need to connect Prestige router to your ISP first. • Enter the IP address of the PPTP server (W inNT server) and the port number for PPTP as shown below . When you have fini[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 17 VPN dial-up dialog box. You can check this Internet IP address from PNC Monitor or SMT Menu 24.1. If the Internet IP address is a fixed IP address provided by I SP in SUA mode, then you can always use this IP address for reaching the VPN server. I[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 18 • Filter T ypes and SUA Conceptually, there are two categories of filter rules: device and protocol . The Generic filter rules belong to the device category; they act on the raw data from/to LAN and WAN. The IP and IPX filter rules belong to the[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 19 In order to allow users to specify the local network IP address and port number in the filter rules with SUA connections, the TCP/IP filter function has to be ex ecuted befo re SUA for WAN outgoing packets and after the SUA for WAN incoming IP pac[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 20 same error if you try to activate a Generic filter rule in a fi lter set that has already had one or more active TCP/IP (or IPX) filter rules. Menu 21.1.1: Men u 21.1.1 - Gene ric Filter Rule Filter # : 1,1 Filter T ype= Generic Fi lter Rule Activ[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 21 More= No Log= None Action M atched= Check N ext Rule Action N ot Matched= Che ck Next Rule Press EN TER to Confirm or ESC to Cance l: Saving to ROM . Please wait. .. Protocol a nd device rule cannot be active together To separate the device and pr[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 22 Outgoing: Session O ptions: My Login= tes tt Edit Fi lter Sets= Yes My Password= ***** Authen= CHAP/ PAP Pr ess ENTER to Co nfirm or ESC to Cancel: Menu 11.5: Men u 11.5 - Remote Node Filter Input Fi lter Sets: protoc ol filters= devi ce filters= [...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 23 1. The outbound packet type (protocol & port number) 2. The source IP address Generally, the outbound packets for Web service could be as fol lowing: a. HTTP packet, TCP (06) protocol with port number 80 b. DNS packet, TCP (06) protocol with p[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 24 2. Rule one for (a). http packet, TCP(06)/Port number 80 Men u 21.1.1 - TCP/ IP Filter Rule Filter # : 1,1 Filter T ype= TCP/IP Fil ter Rule Active= Yes IP Proto col= 6 IP S ource Route= No Destinat ion: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #=[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 25 Sou rce: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= Port # Com p= None TCP Esta b= No More= No Log= None Action M atched= Drop Action N ot Matched= Che ck Next Rule Press EN TER to Confirm or ESC to Cance l: 4. Rule 3 for (c). DNS packet UDP(17)/[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 26 Menu 21.1 - Filter Rules Summary # A Type Filter Rules M m n - - ---- --- --------------- --------------- ----- - - - 1 Y IP Pr= 6, SA=0.0.0.0, DA=0.0.0.0, DP= 80 N D N 2 Y IP Pr= 6, SA=0.0.0.0, DA=0.0.0.0, DP= 53 N D N 3 Y IP Pr= 17, SA=0.0.0.0, [...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 27 2. One rule for blocking all packets from this client Men u 21.1.1 - TCP/ IP Filter Rule Filter # : 1,1 Filter T ype= TCP/IP Fil ter Rule Active= Yes IP Proto col= 0 IP S ource Route= No Destinat ion: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= Po[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 28 This configuration examp le shows you how to use a Generic Filte r to block a specific MAC address of the LAN. Before you Begin Before you configure the filter, you need to know the MAC addre ss of the client first. The MAC address can be provided[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 29 + Internet Pr otocol - Version (MSB 4 bits): 4 - Header length (LSB 4 b its): 5 - Service type: Precd=Ro utine, Delay=No rmal, Thrput=No rmal, Reli=Norm al - Total l ength: 60 (Octe ts) - Fragmen t ID: 60172 - Flags: May be fragment ed, Last fragm[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 30 Menu 21.1 .1 - Generic Fi lter Rule Filter # : 1,1 Filter T ype= Generic Fi lter Rule Active= Yes Offset= 6 Length= 6 Mask= ff ffffffffff Value= 0 080c84cea63 More= No Log= None Action M atched= Drop Action N ot Matched= For ward Key Settings: •[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 31 • Action Matched= Enter the action you want if the masked packet matc hes the ' V alue'. In this case, we will drop it. • Action Not Matched= Enter the action you want if the masked packet doe s not match th e 'V alue'. In [...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 32 A filter for blocking the NetBIOS packets • Introduction The NETBIOS protocol is used to share a Microsoft comupter of a workgroup. For the security concern, the NetBIOS connection to a outside host is blocked by Prestige rou ter as factor y def[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 33 Set # Comments S et # Com ments ------ --------------- -- - ----- -------- ----- ---- 1 NetBIOS_WAN 7 _______ ________ 2 NetBIOS_LAN 8 _______ ________ 3 ______________ _ 9 _______ ________ 4 ______________ _ 10 _______ ________ 5 ______________ _[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 34 • Rule 2-Destination port number 137 with protocol number 17 (UDP) Men u 21.1.2 - TCP/ IP Filter Rule Filter # : 1,2 Filter T ype= TCP/IP Fil ter Rule Active= Yes IP Proto col= 17 IP S ource Route= No Destinat ion: IP Addr= 0 .0.0.0 IP Mask= 0 .[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 35 IP Proto col= 6 IP S ource Route= No Destinat ion: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= 13 8 Port # Com p= Equal Sou rce: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= 0 Port # Com p= None TCP Esta b= No More= No Log= None Action M atched= Dr[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 36 Action M atched= Drop Action N ot Matched= Che ck Next Rule Press EN TER to Confirm or ESC to Cance l: • Rule 5-Destination port number 139 with protocol number 6 (TCP) Men u 21.1.5 - TCP/ IP Filter Rule Filter # : 1,5 Filter T ype= TCP/IP Fil t[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 37 Filter T ype= TCP/IP Fil ter Rule Active= Yes IP Proto col= 17 IP S ource Route= No Destinat ion: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= 13 9 Port # Com p= Equal Sou rce: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= 0 Port # Com p= None TCP Es[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 38 • Apply the first filter set ' NetBIOS_W AN' to the 'Output Protocol Filter' in the remote nod e setup. Configure the second filter set 'NetBIOS_LAN' by selecting the Filter Set number 2. • Rule 1-Source port numb[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 39 IP Proto col= 17 IP S ource Route= No Destinat ion: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= 53 Port # Com p= Equal Sou rce: IP Addr= 0 .0.0.0 IP Mask= 0 .0.0.0 Port #= 13 7 Port # Com p= Equal TCP Esta b= N/A More= No Log= None Action M atched[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 40 proto col filters= 2 dev ice filters= Output F ilter Sets: proto col filters= dev ice filters= Using the Dynamic DNS (DDNS) 1. What is DDNS? The DDNS service, an IP Registry provides a public central data base where information such a s email addr[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 41 Key Settings for using DDNS function: Option Description Service Pro vider Enter the DDNS server in th is field. Currently , we support WWW .DYNDNS.ORG . Host Enter the hostname you subscribe from the above DDNS server . For example, zyxel.com.tw [...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 42 The Simple Network Management Pr otocol (SNMP) is an applications-layer protocol used to exchange the management information between network devices (e.g., routers). By using SNMP, network administrators can more easily manage n etwork performance[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 43 7. W rites Write is used to control the managed devices, NMSs write variab les that are stored in the managed devices. 8. T raversal operations NMS s us e the se o per atio ns to det e rmin e which variables a mana ge d device supports and to sequ[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 44 • Get Allows the NMS to retrieve an object variable from the agent. • GetNext Allows the NMS to retrieve the next object variab le from a table or list within an agent. In SNMPv1, when a NMS wants to retrieve all elements of a table from an ag[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 45 • V ariable-bindings Associates particular object with their value. 3. ZyXEL SNMP Implementation ZyXEL currently includes SNMP support in some Prestige routers. It is i mpl emen ted based on t he S NMPv 1, s o it will be able to communicate w it[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 46 (ii) For fatal error : System has to reboot for some fata l errors. And traps with the message of the fatal code will be sent. 4. Configure the Pr estige for SNMP The SNMP related settings in Prestige are configured in menu 22 , SNMP Configuration[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 47 Key Settings: Option Descriptions Get Community Enter the correct Get Community . This Ge t Community must m atch the 'Get-' and 'GetNext' community requested from the NMS. The default is 'public'. Set Community Enter[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 48 Using syslog 4. Prestige Setup Configuration: 1. Active , use the space bar to turn on the syslog option. 2. Syslog IP Address , enter the IP address of the UNIX server that you wish to send the syslog. 3. Log Facility, use the space bar to toggle[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 49 line = the WAN ID in a board channel = channel ID within the WAN call = the call reference number which starts from 1 and increm ents by 1 for each new call str = C01 Outgoing Call dev xx ch xx (dev:device No. ch:channel No.) C 01 Incoming Call xx[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 50 This message is available when the ' Log' is enabled in the filter rule setting. The message consists of the packet header and the log of the filter rules. Format: sdcmdSyslogSend(SYSLOG_FILLOG, SYSLOG_NOTICE, String ); String = IP[Src=x[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 51 Jul 19 11:43: 55 192.168.1.1 ZyXEL Communica tions Corp.: pp p:BACP Opening Jul 19 11:44: 00 192.168.1.1 ZyXEL Communica tions Corp.: pp p:LCP Closing Jul 19 11:44: 05 192.168.1.1 ZyXEL Communica tions Corp.: pp p:IPCP Closing Jul 19 11:44: 09 192[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 52 Copyright (c) 1994 - 2004 Zy XEL Communicati ons Corp. ras> ip ro st Dest FF Len Inter face Gateway Metric s tat Timer Use 192.168.3.0 00 24 enif0 :1 192.168.3 .1 1 0 41b 0 0 192.168.2.0 00 24 enif0 :0 192.168.2 .1 1 0 41b 0 0 192.168.1.0 00 24[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 53 DHCP Setup If the Prestige's DHCP server is enabled, th e IP pool for the clients can be any of the three networks. TCP/IP Setup Enter the first LAN IP address for the Presti ge. This will create th e fir st route in the enif0 interface. Edit[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 54 • T ime Service in Prestige There is no RTC (Real-Time Clock) chip so the Prestige should l aunch a mechanism to g et current time and date from external server in boot time. Time service is impleme nted by the Daytime protocol(RFC-867) , Time p[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 55 T raditionally , IP packets are transmitted in two ways - unicast or broadcast. Multic ast is a third way to deliver IP packets to a group of hosts . Host groups are identified by clas s D IP addresses, i.e., those with "1 1 10" as their[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 56 DHCP Ser ver Address= N/ A Press EN TER to Confirm or ESC to Cance l: Enable IGMP in Prestige's remote node in menu 11 .3: Menu 11.3 - Remote Node N etwork Layer Op tions IP Addre ss Assignment= Dynamic Rem IP A ddr= N/A Rem Subn et Mask= N/A[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 57 • How to deploy backup gateway? You can deploy the backup gateway on the WAN or LAN of Prestige . However, if you would like to deploy the backup gateway on the WAN of Prestige, please make sure that yo ur Prestige has a static WAN IP address at[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 58 Configure parameters that determine when Prestige will forward WAN traffic to the backup gateway using SMT Menu 11.6-Traffi c Redirect Setup. Menu 11.1 - R emote Node Prof ile Menu 11.6 - Traffic Redirect Setup Active= Yes Configur ation: Backup G[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 59 You can also configure traffic redirect via web configuration. The configuration page is in ADVANCED/WAN/Traffic Redirect . Using Universal Plug n Play (UPnP) • 1. What is UPnP UPnP (Universal Plug and Play) makes connecting PCs of all form fact[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 60 • Services : Services are provided by de vices, such as tim e services provided by alarm clocks. In UPnP , services are described in XML format. Contro l po ints can set/get services info rmation from devices. • Control points : Control points[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 61 • Presentation : Each device can provide their own control interface by URL li nk. So that users can go to the device's presentation web pa ge by the URL to control this d evice. • 2. Using UPnP in ZyXEL devices In this example, we will i[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 62 The first check box enables UPnP function in this device. The second check box allow users ' application to change configu ration in this device. For instance, if you enable this item, then user's MSN application can assign dynami c port[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 63 3. Start a Video conversation with one online user.[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 64 4. On the opposite side, your partner select Accept to accept your conversation request.[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 65 5. Finally, your video conversation is achieved.[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 66 VoIP Application Notes Setup SIP Account VoIP is the sending of voice signals o ver the Internet Protocol . This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-switched te[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 67 Note: You should have a voice accou nt already set up and have VoIP in formation from your VoIP service provider prior to configure SIP account on to the unit. With the account information your ITSP provider provided now yo u may start. Step 1. Op[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 68 Step 6. If you wish to send caller ID check the check box in the Calle r ID category, if you do not wish to send out caller ID leave the check box uncheck. Step 7. Check phone port 1 or phone port 2 you will like to associate this account to for i[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 69 Each field's detail description on this page is listed below. Label Description SIP Account You can configure the Prestige to use multiple SIP accounts. Select one to configure its settings on the Prestige. SIP Number A SIP account's Uni[...]
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Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 70 Enter the SIP service domain name in this field.You can use up to 127 ASCII Extended set characters. Authentication User ID This is the user name for registering th is SIP account with the SIP register server. Type the user name exactly as it was [...]
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Page 71
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 71 To configure the phone port setting please follow the below ste p. Step 1. Open the web browser from your workstation to connect to the P restige by entering the Management IP address of the Prestige. The default management IP of Prestige is 192.1[...]
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Page 72
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 72 Settings Speaking Volume Use this field to set the loudness that the Prestige uses for the speech signal that it sends to the peer device. -1 is the quietest and 1 is the loudest. Listening Volume Use this field to set the loudness that the Presti[...]
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Page 73
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 73 To configure phone book for speed dial please follow the below step. Step 1. Open the web browser from your workstation to connect to the P restige by entering the Management IP address of the Prestige. The default management IP of Prestige is 192[...]
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Page 74
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 74 Label Description Add New Entry Use this section of the screen to edi t and save new or existing speed dial phone book entries. Speed Dial Select a speed dial key combinati on from the drop-down list box. SIP Number Enter the SIP number of t he pa[...]
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Page 75
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 75 Clear Click this button to remove all of t he entries from the speed dial phonebook. FA Q ZyNOS FAQ What is ZyNOS? ZyNOS is ZyXEL's proprietary Network Operating System. It is th e platform on all Prestige routers that delivers network servic[...]
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Page 76
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 76 How do I upload the ZyNOS firmw are c ode via embeded web configurator? The procedure for uploading ZyNOS via embeded web configurator is as follows. a. Log on into the web configurator. b. Press "MAINTENANCE" from the left menu. c. Pres[...]
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Page 77
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 77 The procedure for backup ROMFILE via the web configurator is as follow a. Log on into the web configurator. b. Press "MAINTENANCE" from the left menu. c. Press "Configuration" tab. d. Press "Backup" button, a pop up w[...]
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Page 78
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 78 When Prestige acting as SUA receives a packet from a local cl ie nt destined for the outside I nternet, it replaces the source address in the IP packet header with its own address and the source port in the TCP or UDP header with another value cho[...]
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Page 79
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 79 Why can't I configure device filters or protocol filters ? In ZyNOS, you can not mix different filter groups in the same f ilt er set. Product FAQ What is the Prestige Internet Access Sharing Router? The Prestig e series fulfills a range of a[...]
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Page 80
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 80 external modem to the WAN port. If the ISP uses PPPoE or Roadru nner Authentication you need the user account to enter in the Prestige. What is PPPoE? PPPoE stand s for P oint-to- P oint P rotocol o ver E t h e r n e t t h a t i s a n I E T F d r [...]
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Page 81
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 81 What network interface does the Prestige support? The Prestige supports 10/100M Ethernet to connect to the comput er and 10/100M Ethernet to connect to the external cable or ADSL modem. What can we do with Prestige? Browse the World Wide Web (WWW)[...]
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Page 82
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 82 What is the difference be tween the 'St andard' and 'RoadRunner' service? The US Road Runner service requires the user to "log in" to the service before it can send any packets to the outside network. This is apparent[...]
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Page 83
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 83 How does the Prestige support TFTP? In addition to the direct console port connection, the Prestige supports the uploading/download of the firmware and configuration file using TFTP (Trivial File Transfer Protoc ol) over LAN. Can the Prestige supp[...]
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Page 84
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 84 To create th e appearance of faster network acces s, service co mp anies plan to store or "cache" frequently requested web sites and Usenet newsgroups on a server at their h ead-end. Storing data l ocally will remov e some of the bottlen[...]
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Page 85
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 85 Key settings: a. Assigned By, Choose 'IP address att ached on LAN' . b. IP Address, Enter the IP address of the PC which is installed by the ISP a t the first installation. 2. Your ISP checks th e 'Host Name' Some ISPs take adv[...]
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Page 86
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 86 Login Server= 0.0.0.0 IP Addre ss Assignment= Dynamic IP Add ress= N/A IP Sub net Mask= N/A Gatewa y IP Address= N /A Network Address Transla tion= SUA Only Key settings: a. Service T ype....... Currently , there are two authentication types that [...]
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Page 87
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 87 When do I need Multi-NA T? a. Make local server accessible from outside Internet When NAT is enabled the local computers are not accessib le from outside. You can use Multi-NAT to make an internal server accessible from outside. a. Support Non-NA [...]
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Page 88
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 88 In Server mo de, the Prestige maps multiple inside servers to on e g l o b a l I P a d d r e s s . T h i s a l l o w s u s t o s p e c i f y multiple servers of different types behind the NAT for outside access. Note, if you want to map each serve[...]
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Page 89
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 89 What is BOOTP/DHCP? BOOTP stands for Bootstrap Protocol. DHCP stands for Dynamic H o st Configuration Protocol. Both are mechanisms to dynamically assign an IP address for a TCP/IP cli ent by the server. In this case, the Prestige Internet Access [...]
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Page 90
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 90 inside and you want users to be able to use things such as www. yourhost.dyndns.org and still reach your hostname. Does the Prestige support DDNS wildcard? Yes, the Prestige supports DDNS wildcard that WWW.DynDNS.ORG supports. When using wildcard,[...]
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Page 91
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 91 sender side to translate the voice (analog signal) to digital t han transmit it, and on the receiver end it will also need an analog to digital converter to covert the digital signa l back to analog to the person being called can heard the voice. [...]
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Page 92
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 92 gateway act as a translator between the two protocols without t he truncking gateway the two protocols are not able to communicate to one another. What is voice quality? Voice quality is how well an person can hear the voice on the o pposite end. [...]
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Page 93
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 93 What do I need in order to use SIP? The minimum required to use VoIP is as follow. 1. A high-speed Internet connection. This can be a cable modem, or a high-speed network services such as ISDN, DSL or a T-1 link. The need of the bandwidth required[...]
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Page 94
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 94 I can make a call but the voice only goes one way not bothw ay? If you can r egister to server and I can make a call signal esta blishment but the voice only goes one way. In this case it is very likely there are NAT router or firewall before it, [...]
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Page 95
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 95 Currently, there are various ways that ISPs control their users. That is , the WAN IP is provided only when the user is checked as an authorized user. The ISPs curren tly use three ways: 1. Check if the 'MAC address' is valid 2. Check if[...]
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Page 96
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 96 • IP Address=, Enter the IP address of th e PC which is installed by the ISP at the first installation. 2. Your ISP checks the 'Host Name' Some ISPs take advantage of the 'host name' m e ssage in a DHCP packet such as @home t[...]
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Page 97
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 97 3. Your ISP checks 'User ID' This authentication type is used by RoadRunner ISP, currently they use RR-TAS(Toshiba Authentication Service) and RR-Manager authentications. You must c onfigure the correct 'Service Type', usernam [...]
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Page 98
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 98 • My Login Name... Enter the login name given to you by your ISP • My Password....... Enter the password associated with the login name • WAN IP Address Assignment... If the ISP did not assign you an explicit IP, select Dynamic , otherwise, [...]
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Page 99
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 99 1. Trace LAN packet 1.1 Disable to capture the WAN packet by entering: sys trcp channel enet1 none 1.2 Enable to capture the LAN packet by entering: sys trcp channel enet0 bothway 1.3 Enable the trace log by entering: sys trcp sw on & sys trcl[...]
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Page 100
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 100 IP Header: IP Versio n = 4 Header Le ngth = 20 Type of S ervice = 0x00 (0) Total Len gth = 0x0030 (48) Idetifica tion = 0x330B (1306 7) Flags = 0x02 Fragment Offset = 0x00 Time to L ive = 0x80 (128) Protocol = 0x06 (TCP) Header Ch ecksum = 0x3E71[...]
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Page 101
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 101 Frame Type: T CP 192.31.7.130 :80->192.168.1. 2:1116 Ethernet He ader: Destinati on MAC Addr = 0080C84CEA63 Source MA C Addr = 00A0C5921311 Network T ype = 0x0800 (TCP/ IP) IP Header: IP Versio n = 4 Header Le ngth = 20 Type of S ervice = 0x00[...]
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Page 102
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 102 0000: 00 80 C8 4C EA 63 00 A0-C5 92 13 11 08 00 45 00 . ..L.c........E. 0010: 00 2C 57 F3 40 00 ED 06-AC 8C C0 1F 07 82 C0 A8 . ,W.@........... 0020: 01 02 00 50 04 5C 4A D1-B5 7F 00 BD 15 A8 60 12 . ..P.J.......`. 0030: FA F0 F8 77 00 00 02 04-[...]
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Page 103
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 103 Checksum = 0xE8ED (5962 9) Urgent Pt r = 0x0000 (0) TCP Data: ( Length=6, Captu red=6) 0000: 20 20 20 20 20 20 RAW DATA: 0000: 00 A0 C5 92 13 11 00 80-C8 4C EA 63 08 00 45 00 . ........L.c..E. 0010: 00 28 35 0B 40 00 80 06-3C 79 C0 A8 01 02 C0 1F[...]
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Page 104
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 104 Prestige> sys trcd parse ---<0000>---- --------------- --------------- --------------- --------------- LAN Frame: EN ET1-RECV Size :1181/ 96 Ti me: 12387.260 s ec Frame Type: T CP 192.31.7.130 :80->202.132.15 5.97:10270 Ethernet He ad[...]
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Page 105
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 105 TCP Data: ( Length=1127, Ca ptured=42) 0000: DF 33 AF 62 58 37 52 3D-79 99 A5 3C 2B 59 E2 78 . 3.bX7R=y..<+Y.x 0010: A7 98 8F 3F A9 09 E4 0F-26 14 9C 58 3E 95 3E E7 . ..?....&..X>.>. 0020: FC 2A 4C 2F FB BE 2F FE-EF D0 . *L/.. /... R[...]
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Page 106
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 106 Destinati on IP = 0xC01F0782 ( 192.31.7.130) TCP Header: Source Po rt = 0x281E (1027 0) Destinati on Port = 0x0050 (80) Sequence Number = 0x00C18F63 ( 12685155) Ack Numbe r = 0xD3E95DE9 ( 3555286505) Header Le ngth = 20 Flags = 0x10 (.A.... ) Win[...]
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Page 107
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 107 Time to L ive = 0x7F (127) Protocol = 0x06 (TCP) Header Ch ecksum = 0x533C (2130 8) Source IP = 0xCA849B61 ( 202.132.155.97) Destinati on IP = 0xC01F0782 ( 192.31.7.130) TCP Header: Source Po rt = 0x281E (1027 0) Destinati on Port = 0x0050 (80) S[...]
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Page 108
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 108 1.3 Enable the trace log by entering: sys trcp sw on & sys trcl sw on 1.4 Wait for packet passing through Prestige over LAN 1.5 Disable the trace log by entering: sys trcp sw off & sys trcl sw off 1.6 Display the trace briefly by entering[...]
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Page 109
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 109 Network T ype = 0x0800 (TCP/ IP) IP Header: IP Versio n = 4 Header Le ngth = 20 Type of S ervice = 0x00 (0) Total Len gth = 0x002C (44) Idetifica tion = 0x7F02 (3251 4) Flags = 0x02 Fragment Offset = 0x00 Time to L ive = 0xED (237) Protocol = 0x0[...]
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Page 110
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 0 Prestige> 2. Trace WAN packet 1.1 Disable to capture the LAN packet by entering: sys trcp cha nnel enet0 none 1.2 Enable to capture the WAN packet by entering: sys trcp channel enet1 bothway 1.3 Enable the trace log by entering: sys trcp sw o[...]
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Page 111
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 111 IP Header: IP Versio n = 4 Header Le ngth = 20 Type of S ervice = 0x00 (0) Total Len gth = 0x00E5 (229) Idetifica tion = 0xE93B (5970 7) Flags = 0x02 Fragment Offset = 0x00 Time to L ive = 0xF0 (240) Protocol = 0x06 (TCP) Header Ch ecksum = 0x6E1[...]
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Page 112
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 2 0030: 22 38 AB 57 00 00 48 54-54 50 2F 31 2E 31 20 33 " 8.W..HTTP/1.1 3 0040: 30 34 20 4E 6F 74 20 4D-6F 64 69 66 69 65 64 0D 0 4 Not Modified. 0050: 0A 44 61 74 65 3A 20 57-65 64 2C 20 30 37 20 4A . Date: Wed, 07 J ---<0004>---- ----[...]
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Page 113
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 3 Urgent Pt r = 0x0000 (0) TCP Data: ( Length=357, Cap tured=42) 0000: 47 45 54 20 2F 70 69 63-74 75 72 65 73 2F 6D 61 G ET /pictures/ma 0010: 67 61 7A 69 6E 65 5F 6C-6F 67 6F 2F 62 65 73 74 g azine_logo/best 0020: 6F 66 74 69 6D 65 73 2E-67 69 o [...]
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Page 114
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 4 5. After all, if the Prestige crashes and you can do nothing, please send the above log back to us. 6. If the Prestige crashes and you are able to enter commands, please type 'atds' in debug mode to dump the log and send the log to us.[...]
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Page 115
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 5 service-name iprimus service-name pacificinternet service-name integrationisp service-name bpa-dev service-name bpa-sif service-name telstrarna service-name gpmsystems service-name cmux service-name launceston-broadband service-name vivanet serv[...]
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Page 116
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 6 e5bdc040: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n e5bdc050: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n e5bdc060: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n e5bdc070: 00 00 00 0[...]
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Page 117
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 7 The Prestige packet trace records and analyzes packets running on LAN and WAN interfaces. It is designed for users with technical backgrounds who are interested in the deta i l s o f t h e p a c k e t f l o w o n L A N o r W A N e n d o f Presti[...]
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Page 118
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 8 ras> sys trcp channel enet0 bothway ras> sys trcp sw on ras> sys trcl sw on ras> sys trcd brief 0 11880 .160 ENET0-R[00 62] TCP 192.168 .1.2:1108->192. 31.7.130:80 1 11883 .100 ENET0-R[00 62] TCP 192.168 .1.2:1108->192. 31.7.13[...]
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Page 119
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 11 9 Source IP = 0xC0A80102 ( 192.168.1.2) Destinati on IP = 0xC01F0782 ( 192.31.7.130) TCP Header: Source Po rt = 0x045C (1116 ) Destinati on Port = 0x0050 (80) Sequence Number = 0x00BD15A7 ( 12391847) Ack Numbe r = 0x00000000 ( 0) Header Le ngth = [...]
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Page 120
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 120 Idetifica tion = 0x57F3 (2251 5) Flags = 0x02 Fragment Offset = 0x00 Time to L ive = 0xED (237) Protocol = 0x06 (TCP) Header Ch ecksum = 0xAC8C (4417 2) Source IP = 0xC01F0782 ( 192.31.7.130) Destinati on IP = 0xC0A80102 ( 192.168.1.2) TCP Header[...]
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Page 121
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 121 Network T ype = 0x0800 (TCP/ IP) IP Header: IP Versio n = 4 Header Le ngth = 20 Type of S ervice = 0x00 (0) Total Len gth = 0x0028 (40) Idetifica tion = 0x350B (1357 9) Flags = 0x02 Fragment Offset = 0x00 Time to L ive = 0x80 (128) Protocol = 0x0[...]
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Page 122
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 122 0030: 22 38 E8 ED 00 00 20 20-20 20 20 20 " 8.... 2. Trace WAN packet 1.1 Disable the capture of the LAN packet by entering: sys trcp chan nel enet0 none 1.2 Enable to capture the WAN packet by entering: sys trcp channel mpoa00 bothway 1.3 E[...]
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Page 123
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 123 Flags = 0x02 Fragment Offset = 0x00 Time to L ive = 0xEE (238) Protocol = 0x06 (TCP) Header Ch ecksum = 0xA9AB (4343 5) Source IP = 0xC01F0782 ( 192.31.7.130) Destinati on IP = 0xCA849B61 ( 202.132.155.97) TCP Header: Source Po rt = 0x0050 (80) D[...]
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Page 124
Pr estige 2304 Support Notes All contents c opyright (c ) 2005 ZyXEL C ommunications C o rporation. 124 1. Trace LAN packet 2. Trace WAN packet 1. Trace LAN packet 1.1 Disable the capture of the WAN packet by entering: sys trcp chan nel mpoa00 none 1.2 Enable the capture of the LAN packet by entering: sys trcp channe l enet0 bothway 1.3 Enable the [...]