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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ZyXEL Communications 35, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of ZyXEL Communications 35 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of ZyXEL Communications 35. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ZyXEL Communications 35 should contain:
- informations concerning technical data of ZyXEL Communications 35
- name of the manufacturer and a year of construction of the ZyXEL Communications 35 item
- rules of operation, control and maintenance of the ZyXEL Communications 35 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ZyXEL Communications 35 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ZyXEL Communications 35, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ZyXEL Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ZyXEL Communications 35.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ZyXEL Communications 35 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ZyW ALL 35 Internet Security Appliance Quick Start Guide Version 3.62 April 2004[...]
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Page 2
ZyWALL 35 Internet Security Appliance 1 Introducing the ZyW ALL The ZyWALL 35 is the ideal secure gateway for all data passing between the Intern et and the LAN. By integrating NAT, firewall, conten t filtering, certifi cates and VPN capability, ZyXEL’s ZyWALL 35 is a complete security solution th at protects your Intran et and efficiently manage[...]
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Page 3
ZyWALL 35 Internet Security Appliance 2 1 Hardware Connections 1.1 Front Panel and Connectors Refer to section 1. 3 on how to setup your ZyWALL. LABEL DESCRIPTION RESET You only need to use this button if you’ ve forgotten the ZyWALL’s pass word. It returns the ZyWALL to the factory defaults (pass w ord is 1234, LAN IP address 192.168.1.1, term[...]
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Page 4
ZyWALL 35 Internet Security Appliance 3 LABEL DESCRIPTION EXTENSION CARD SLOT Do not insert or remove a card with the ZyW ALL turned on. Turn off the ZyWALL before inserting or re moving an 802.11b/g-com pliant wireless LAN PCMCIA or CardBus card (to avoid damage) . Do not force, bend or t wist the wireless LAN card. POWER 12VDC Connect the include[...]
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Page 5
ZyWALL 35 Internet Security Appliance 4 3. Slide the 64-pin connector end of th e PCMCIA or CardBus wireless LAN card into the extension card slot if you want to add a 802.11b /g-compliant wireless LAN.[...]
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Page 6
ZyWALL 35 Internet Security Appliance 5 4. If you want to set up a backup WAN c onnection, c onnect the 9-pin fem ale end of your modem or Terminal Adaptor (TA) ca ble to DIAL BACKUP port and the other end to your modem or TA. 5. If you want to configure the ZyWALL using the SMT (System M anagement Term inal) via CONSOLE port, connect the 9-pin mal[...]
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Page 7
ZyWALL 35 Internet Security Appliance 6 1.4 Front Panel LEDs LED COLOR STATUS DESCRIPTION Off The ZyWALL is turned off. Green On The ZyWALL is turned on. PWR Red On The power to the ZyWALL is too lo w. Off The ZyWALL is not ready or has failed. On The ZyWALL is read y and running. SYS Green Flashing The ZyWALL is restarting. Off The backup port is [...]
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Page 8
ZyWALL 35 Internet Security Appliance 7 2 Setting Up Your Computer’s IP Address Skip this section if your computer is already set up to accept a dynamic IP address. This is the default for most ne w computers. The ZyWALL is already set up to assign your computer an IP address. Use this sectio n to set up your computer to re ceive an IP a ddress o[...]
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Page 9
ZyWALL 35 Internet Security Appliance 8 6. Click Ad va n c e d . Remove an y previously installed gateways in the IP Settings tab and click OK to go back to the Internet Protocol TCP/IP Properties screen. 7. Click Obtain DNS server address aut omatically if you do not know your DNS server IP address(es). If you know your DNS server IP address(es), [...]
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Page 10
ZyWALL 35 Internet Security Appliance 9 3.1 Accessing Your ZyWALL Via Web Configurator 1. Launch your web browser. Enter “192.1 68.1.1” as the web site ad dress. 2. The default pa ssword (“12 34”) is already in the password f ield (in non- readable form at). Click Login to proceed to a sc reen asking yo u to change yo ur password. C lick Re[...]
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Page 11
ZyWALL 35 Internet Security Appliance 10 4. Click Apply in th e Replace Certificate screen to create a ce rtificate using your ZyWALL’s M AC address that will be specific to this device. 5. You should now see the web co nfigurator HO ME screen. Click Internet Access and VPN Wizard to begin setup wizards screens to help you co nfigure your ZyW[...]
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Page 12
ZyWALL 35 Internet Security Appliance 11 The ZyW ALL automatically logs you out if it is lef t idle for five minutes. If this happens to you, simply log back in. This idle timeout timer is one of the many ZyW ALL features th at you may edit using the w eb configurator . LOGOUT Navigation panel Wizards[...]
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Page 13
ZyWALL 35 Internet Security Appliance 12 3.2 Using the Wizard to Configure for Internet Access 1. Click Internet Access in th e HOME screen to help you co nfigure your WAN1 on the ZyWALL to access the Internet. The first wizard screen has three variations depending on what encapsulation type you use. Use t he inform ation in Internet Account Inform[...]
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Page 14
ZyWALL 35 Internet Security Appliance 13 Internet Connection with PPTP Choose PPTP if your service provider uses a DSL terminator with PPTP login. The ZyWALL must have a static IP address in this case. You’ll also need a login name, associated password, the DSL terminator IP address and possibly a connection ID. Click Next to continue. 2. Fill in[...]
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Page 15
ZyWALL 35 Internet Security Appliance 14 3.3 Test Your Internet Connection Launch your web browser and naviga te to www.zyxel. com . You don’ t need a dial-up progr am such as Dial Up Networking. Re fer to the User’s Gui de for more detailed information on the complete range of ZyWALL features. 3.4 Using the Wizard to Configure a VPN Policy Ref[...]
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Page 16
ZyWALL 35 Internet Security Appliance 15 Remote Netw ork If the Remote Netw ork field is configured to Single , enter a (static) IP address on the network behind the remote IPSec router. If the Remote Netw ork field is configured to Range IP , enter the beginning and end (static) I P address, in a range of computers on the network behind the remote[...]
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Page 17
ZyWALL 35 Internet Security Appliance 16 4. Use the forth wizard screen to c o nfigure I PSec settings an d click Ne xt to continue. Choose Tunnel mode or Transport mode. Choose which protocol to use ( ESP or AH ) for the IKE key exchange. Choose an encryption algorithm or select NULL to set up a tunnel without encryption. Choose an authentication [...]
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Page 18
ZyWALL 35 Internet Security Appliance 17 4 Troubleshooting PROBLEM CORRECTIVE ACTION None of the LEDs turn on when you turn on the ZyWALL. Make sure that you have the power adaptor connected to the Z yWALL and plugged in to an appropriate power source. C heck all cable connections. If the LEDs still do not turn on, you may have a ha rdware problem.[...]