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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ZyXEL Communications Omni 288S, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of ZyXEL Communications Omni 288S should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ZyXEL Communications Omni 288S alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ZyXEL Communications Omni 288S, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ZyXEL Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ZyXEL Communications Omni 288S.
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Table of contents for the manual
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Page 1
Omni 288S User’s Manual JiH5< 3 5*+39 5 , : .+ 3 /22+44/;3[...]
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Page 2
Foreword i Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or [...]
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Page 3
Foreword ii FCC Part 15 Information This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to com[...]
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Page 4
Foreword iii advance notice isn’t practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in [...]
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Page 5
Foreword iv The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to the telephone loop used by the device without overloading. The termination on a loop may consist of any combination of devices, subject only to the requirement that the total of the Load Numbers of all the devices not exceed[...]
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Page 6
Table of Contents Foreword ........................................................................... i Limited Warranty ............................................................................................. i Copyright 1996 by ZyXEL ................................................................................. i FCC Part 15 Information [...]
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Page 7
Default Modem Settings for PC’s .................................................................... 3- 7 ZyXEL Serial/Parallel I/O Card ..................................................................... 3- 8 Helpful Hints for Mac Computers .................................................................. 3-8 Special AT Command Settings for M[...]
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Page 8
Chapter 7 - Cellular Mode Operation .............................7 -1 Cellular Phone Systems .................................................................................. 7- 1 Cellular Impairments ...................................................................................... 7- 1 Cellular Modems and ZyCellular Technology...............[...]
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Page 9
Recording a greeting message ...................................................................... 10-3 Playing a voice file through the internal speaker ........................................... 10-3 Plaing a voice file through the phone line ..................................................... 10-4 Omni 288S as a Voice answering machine .....[...]
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Page 10
Appendix B - Contacting ZyXEL .................................. B -1 ZyXEL Phone Numbers ..................................................................................B-1 Online Access ................................................................................................B-2 Internet ...................................................[...]
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Chapter 1 - Introduction 1-1 C hap t er 1 - Introduc tion Congratulations on the purchase of your Omni 288S modem - one of ZyXEL's premier high-performance products. The Omni 288S is world renown for its ability to maintain ultra high speeds and clear, quality connections while communicating around the globe. How to Use this Manual The chapter[...]
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Page 12
Chapter 1 - Introduction 1-2 Chap 13: Diagnostics & Troubleshooting Tips for resolving modem problems and for using the Omni 288S’s diagnostic capabilities. Appendix A: Upgrading Your Modem Describes the process for upgrading the Omni 288S with flash EPROM. Appendix B: Contact ZyXEL How to contact ZyXEL for product support and configuration q[...]
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Page 13
Chapter 1 - Introduction 1-3 Required Equipment In addition to the ZyXEL Omni 288S modem you just purchased, you must have the following equipment to operate your modem: Computer terminal Available PC serial port with a high-speed 16550 UART Standard "straight-through” RS-232 cable (pins 1-8, 20, 22) Available tel[...]
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Page 14
Chapter 1 - Introduction 1-4 13 LED lights Extended AT command set with V.25bis ZyCellular Protocol for demanding cellular operations - data and fax transmission over cellular networks Intelligent Features Automatic data, fax and voice call detection allows you to use a single telephone line to handle all three types of [...]
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Page 15
Chapter 1 - Introduction 1-5 Microphone jack is provided to increase the quality of voice recordings Speaker jack lets you plug in an external speaker for clearer output of recorded messages. 2, 3, 3-bit new and 4-bit ADPCM for high quality voice digitization with speech compression at 19.2Kbps, 28.8Kbps, 30.7Kbps, and 38.4Kbps[...]
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Page 16
Chapter 2 - Installation 2-1 C hap t er 2 - Ins t allatio n This chapter covers the steps required to install your modem, install and configure the Windows 95 driver, as well as optional steps you may wish to take in the setup of your Omni 288S. More detailed instructions for various types of computers, such as IBM PCs and compatibles, Macs, and UN[...]
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Page 17
Chapter 2 - Installation 2-2 ty pe of UA RT i nst al l ed i n y our computer . I f your compute r has a 16450 UA RT, eit her repl ace i t wit h a 16550 UA RT or add a serial card with a 16550 UART to your system. 5. Connect the telephone cord. Plug one end of the supplied telephone (RJ-11) cord into the LINE jack on the back of the modem. Plug the [...]
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Chapter 2 - Installation 2-3 speaker. To connect two speakers, obtain a dual-plug adapter that allows the modem speaker jack to drive both speakers. This adapter can be found at most electronics stores. Driver and Software Installation This section contains step by step procedures for installing the Windows 95 and NT drivers, and configuring Dial-u[...]
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Page 19
Chapter 2 - Installation 2-4 Insert the ZyXEL Windows 95 driver disk into your floppy drive and click OK. If you have downloaded an updated INF file from ZyXEL’s FTP, Website, or BBS, use "Browse" to find the location of the updated .INF file, click "Open.” Then click "OK.” Select Omni288S from the list. Then click "N[...]
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Page 20
Chapter 2 - Installation 2-5 Click "Close.” This completes the installation of your Omni 288S modem driver. You may now use programs such as "Dial-Up Networking" with your ZyXEL modem. Windows 95 Dial-up Networking If you have not installed the Dial-Up Networking feature in Windows 95, please install it before you continue. Double [...]
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Page 21
Chapter 2 - Installation 2-6 Enter the phone number to your ISP or whatever host you are calling into. Click on the "Next" button. Click on the Finish button. A new icon is created in the Dial-up Networking folder. Right click on this icon. Then select "Properties" from the menu.[...]
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Page 22
Chapter 2 - Installation 2-7 Make sure your Omni modem appears in the "Connect Using.” Then click on the "Server Type" button. These options are mostly host or server specific. If you are using PPP, use the default settings shown above. If you are logging on to an Internet connection, then select "TCP/IP.” ?[...]
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Page 23
Chapter 2 - Installation 2-8 If you are logging on to a Novell network, then select "IPX/SPX Compatible.” Once complete click on "TCP/IP Settings.” If your host requires you to specify an IP address (Static IP), then click on the "Specify and IP address" radio button and enter your IP address. If your host assigns an [...]
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Page 24
Chapter 2 - Installation 2-9 If the User name and Password are incorrect or missing, type them in. Click on the Connect button and your Omni 288S will dial the number and establish a connection to your Internet Service Provider. Note: The defaul t prot ocol f or Dial - up Networki ng i s Point - to- Point Pro t oc ol (PPP) . I f y our I S P re qu i[...]
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Page 25
Chapter 2 - Installation 2-10 3. Select the following communication settings: Setting Value Baud rate 57,600bps Data bits 8 Parity Non e Stop bits 1 Flow control Hardware Initialization string AT&F Port CO M n * Note: W he n speci f yi ng a port as si gnment, t he ‘ n’ i ndi cat es the computer se ri al port to whi ch your modem is at t ach[...]
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Page 26
Chapter 3 - Basic Modem Operation 3-1 C hap t er 3 - B as ic M od em O perat io n This chapter covers the basic commands and techniques involved in modem operation. In many cases, this is the only information you will need in order to get your Omni 288S up and running with communication software, and to start making connections with your Omni 288S.[...]
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Chapter 3 - Basic Modem Operation 3-2 Bits per second: 57600 Data bits: 8 Parity: No ne Stop bits: 1 Flow Control: Hardware Click “OK” when finished. After you have done this, save your new connection by selecting “Save” from the “File” menu and click “OK.” A new connection icon will be added to your Hyper Terminal folder. You are n[...]
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Page 28
Chapter 3 - Basic Modem Operation 3-3 Pausing During Dialing: ATDT 9 ,, 555 1212 Not e : The pause t i me f or each comm a i s def i ned by S Regi st er S8. Default is 2 seconds per comma. Dialing Without Waiting for Dial Tone: AT X0 D, 555 1212 Originating a call using an Answer Tone: ATDT 555 1212,,,,,, R Redialing the Last Number Called: ATD L W[...]
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Page 29
Chapter 3 - Basic Modem Operation 3-4 Quick Tips when issuing AT Commands The ENTER or RETURN key must be pressed to execute a command. Multiple AT commands can be combined into one line. For example, AT&D2 and AT&N0 can be combined into one line AT&D3&N0. The Omni 288S processes commands from left to right. The[...]
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Page 30
Chapter 3 - Basic Modem Operation 3-5 AT Command Set/Type Example Fax and Voice AT+ commands AT+FCLASS=2 S-Register command ATS0=1 S-Register bit-mapped command (set S- Register bit 1 equal to 1) ATS13.1=1 S-Register inquiry command ATS0? Or ATS13.1? You may browse the lists of available commands for each command set by using the on-line help comma[...]
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Page 31
Chapter 3 - Basic Modem Operation 3-6 For example, to read the value of S-register S35, bit 7, type ATS35.7? and press Enter. The modem responds with an appropriate value, followed by OK. Changing S Register Values You can use the ATS0= n command to change the value of an S-register. For example, to have your modem auto-answer an incoming call afte[...]
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Page 32
Chapter 3 - Basic Modem Operation 3-7 Saving Settings and User Profiles There are some cases where you may wish to save the settings you have made as the default settings that are recalled when the Omni 288S is powered up. The AT&WZ command selects the current settings as the power-on profile. There are four profiles that can be changed by the [...]
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Page 33
Chapter 3 - Basic Modem Operation 3-8 AT Command Description E1 Echoes command characters &C 1 Carrier detect follows remote carrier &D2 Modem disconnects on DTR on-to-off transition &K4 Use both V.42 and MNP 4 error correction, and use both V.42bis and MNP 5 data compression &N0 Modem negotiates highest possible connection speed Zy[...]
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Page 34
Chapter 3 - Basic Modem Operation 3-9 Fewer programs are available to make use of the ZyXEL's fax features. A commercial software which has found wide acceptance is FaxSTF. It is installed like a printer driver, thus allowing you to send faxes from almost any program which runs on your Macintosh. At the same time it allows automatic fax receiv[...]
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Page 35
Chapter 4 - Advanced Data Communications 4-1 C hap t er 4 - A dva nc e d Da ta Com m unic a tions This chapter is included as a general reference to the connectors, interfaces, protocols, and standards used by the Omni 288S, including definitions of many of the communications-related terms used in this manual. Front Panel LEDs The Omni 288 has 13 f[...]
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Page 36
Chapter 4 - Advanced Data Communications 4-2 LED V34 V32B Indicates Status OFF OFF Modem is in V.22bis, V.22, or mode slower than 9600bps. OFF ON Modem is in V.32bis or V.32 mode. ON OFF Modem is in V.34 mode. ON ON Modem is in a ZyXEL proprietary mode (ZyX 19.2, ZyX 16.8, or ZyCellular). DTE Interface DTE and DCE are terms used in data communicati[...]
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Page 37
Chapter 4 - Advanced Data Communications 4-3 RS-232C or EIA-232D/E RS-232C is the Recommended Standard (RS) of the Electronic Industries Association (EIA), defining the serial communication interface between a DTE and a DCE. The 232 is basically a serial number for the defined standard. Sometimes it is necessary to redefine a standard, or to revise[...]
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Page 38
Chapter 4 - Advanced Data Communications 4-4 Universal Protocol Compatibility Universal compatibility covers a broad range of ITU-T and BELL standards, and provides data compression. Various operation modes that can be achieved are as follows: Standard BPS rate (+/-0,01%) Baud rate (+/-0,01%) Modulation Carrier Freq [Hz] V.34 28 800 - 2 400 multipl[...]
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Page 39
Chapter 4 - Advanced Data Communications 4-5 Certain modes, such as the ZyXEL proprietary modes, Fax mode, and Cellular modes can be added or omitted from the auto-negotiation process using the S- registers settings listed below. Mode Disable Enable ZyXEL 19200 S43.1=1 S43.1=0 * ZyXEL16800 S43.0=1 S43.0=0 * G3 Fax S38.4=1 S38.4=0 * Cellular S43.3=1[...]
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Page 40
Chapter 4 - Advanced Data Communications 4-6 error control protocols, commonly denoted as MNP4 and MNP3. V.42 is a standard developed by ITU-T. V.42 supports both LAPM (Link Access Procedure for Modem) and MNP4. A V.42 handshake will try an LAPM connection first, and if not successful, it will try MNP4. The error control (MNP4, LAPM) methods in mod[...]
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Page 41
Chapter 4 - Advanced Data Communications 4-7 The compression efficiency of V.42bis is generally higher than that of MNP5. In some cases it can be 50% to 100% higher and in other cases it is just slightly higher. In general, it is about 50% more efficient. Run Length Encoding Run-length encoding is applied in an attempt to avoid sending long sequenc[...]
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Page 42
Chapter 4 - Advanced Data Communications 4-8 &H0 disables flow control &H3 sets CTS/RTS flow control &H4 sets XON/XOFF flow control Hardware CTS/RTS This is a bi-directional flow control where CTS and RTS are RS232 signals which must be available on your computer. When the modem's transmission buffer is almost full, the modem will [...]
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Page 43
Chapter 5 - Synchronous Mode Operation 5-1 C hap t er 5 - S y nc hronous M ode Oper a tion This chapter introduces you to the use of the Omni 288S for synchronous operation. The modem can be used as a synchronous modem when it is connected to a synchronous computer or terminal. It is of course necessary to make sure that the remote modem and system[...]
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Page 44
Chapter 5 - Synchronous Mode Operation 5-2 Clock Options Synchronous data must be transmitted and received with a common timing clock. This timing clock is used to transmit data from the DTE to the modem which modulates the data according to this clock. The receiving modem recovers the clock and data from the carrier and sends the data to the recei[...]
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Page 45
Chapter 5 - Synchronous Mode Operation 5-3 You can always use the panel operation to control and configure the modem and use the manual dial and answer to operate the modem. Dialing from Synchronous Mode 1. Dial from the terminal using asynchronous commands. Set &M1 and use asynchronous AT commands to dial the number. Once the modem is connecte[...]
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Page 46
Chapter 6 - Leased Line Operation 6-1 C hap t er 6 - Leas ed Li ne O per at ion A leased line is a permanent telephone line connection between two fixed points. It can be dedicated copper wires or a leased telephone circuit from the telephone company. 4-wire leased lines use one pair of wires to transmit data and a second pair to receive. 2-wire le[...]
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Page 47
Chapter 6 - Leased Line Operation 6-2 originator and the other as the answerer. You can set this manually or automatically. Manual Connect Set the modem to leased-line mode. Type the asynchronous command ATD to the originating modem and ATA to the answering. Use AT*Mn or set S14b0 to select originate or answer mode. Auto Handshake If you want hands[...]
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Page 48
Chapter 7 - Cellular Mode Operation 7-1 C hap t er 7 - Cellular M ode O peratio n The Omni 288S is equipped with a special cellular communication mode which enables the modem to perform reliable high speed data transmissions over cellular phone links. Although all ZyXEL modems can provide the cellular mode, the ZyXEL U-1496P portable modem is speci[...]
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Page 49
Chapter 7 - Cellular Mode Operation 7-2 good for voice, but not suitable for a modem signal. Modem signals, if too strong, may saturate the cellular link and cause distortion. Modem signal power that is too weak will result in lower signal-to-noise ratio at the receiving end. There is an optimum power in cellular data communications, but it is diff[...]
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Page 50
Chapter 7 - Cellular Mode Operation 7-3 The MULTI-AUTO mode will automatically adapt to the other modem's capability, and will request and connect the appropriate mode. If both sides have cellular mode capability and at least one side is using a cellular phone, using MULTI-AUTO to make or answer a data call will result in a cellular mode conne[...]
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Page 51
Chapter 7 - Cellular Mode Operation 7-4 If you are using a cellular phone data interface adapter, the following figures illustrate three installation examples. The figures are illustrated with a U-1496P model. You can use the Omni 288S, in the same way. The following is an example of a mobile phone that has a handset cradle and a separate transceiv[...]
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Page 52
Chapter 7 - Cellular Mode Operation 7-5 Some newer cellular models, particularly the hand-held ones, have an audio jack that can connect the cellular phone's audio input/output to an outside headphone- microphone set. A simple adapter cable can be used to connect the RJ11 modem's 2-wire interface to this cellular phone's audio jack. [...]
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Page 53
Chapter 7 - Cellular Mode Operation 7-6 Office Installation Naturally, you can install the Omni 288S in an office environment, as with all the other ZyXEL models.[...]
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Page 54
Chapter 8 - Special Functions 8-1 C hap t er 8 - S pe c i a l Func ti ons This chapter describes the special features of the Omni 288S, and offers instructions on how each is used. Security Functions The Omni 288S provides a security function that prevents unauthorized users from making connections. Two types of security functions are provided. [...]
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Page 55
Chapter 8 - Special Functions 8-2 ******** Password: (Enter new supervisor password) ******** Verify: (Enter the new supervisor password again) ******** OK The command AT*Hn will modify the nth user password. You will be prompted to enter the supervisor password first and then be prompted to enter the nth user password. The command AT*V will list t[...]
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Page 56
Chapter 8 - Special Functions 8-3 Local profile modification is done by loading this profile as the active settings and then modifying and saving the active settings back to the profile. Then the connection is reestablished and the profile transmitted to the remote modem. Reading a remote profile b into a local profile a is acheived by the command:[...]
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Page 57
Chapter 8 - Special Functions 8-4 Caller Number Delivery (Caller ID) Caller Number Delivery (CND), commonly called Caller ID, is a new kind of phone service that may be offered by your local phone company. Check your phone company for availability. You must subscribe to it and usually pay an additional monthly service charge this service. With CND [...]
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Page 58
Chapter 8 - Special Functions 8-5 CALLER NUMBER: 7135551414 or CALLER NAME: Jack Smith RING In the multiple message format, if the caller’s number and name are available, the ring message will display both: RING TIME: MM-DD hh:mm CALLER NUMBER: <Caller_ID> CALLER NAME: <Caller_Name> RING Here is an example: RING TIME: 04-28 12:30 CALL[...]
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Page 59
Chapter 8 - Special Functions 8-6 fe atur e. For most ot her Call er ID schemes, onl y t he Call er telephone number is provided. Distinctive Ring Distinctive Ring is a phone service that may be offered by your phone company. Check your phone company for availability. With this service, you can have several phone numbers assigned to the same phone [...]
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Page 60
Chapter 8 - Special Functions 8-7 If more than one type of Distinctive Ring is turned on, RING n will be reported for an incoming ring signal where n is the ring type number. Note: C ount ri es other than t he U .S. may have d ifferen t spe cific atio ns for diffe ren t ring typ es. Th e m anuf act ur er may append ot her sets of ring type specific[...]
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Page 61
Chapter 8 - Special Functions 8-8 Setting Up EDR The new EDR can be used at home where multiple phones are installed in parallel. Once this function is enabled, the modem will go into EDR mode after the ring disappears, and it will be able to detect the data/fax CNG tone and DTMF tones, and report them as different types of rings. The EDR settings [...]
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Page 62
Chapter 8 - Special Functions 8-9 The timing relationship between the Caller ID (if enabled), EDR, and ring detection is as follows: ring1 ring2 ring3 ***--------***--------***------------------------------ 3sec 3s 3s 3s S7 timeout +------+---+------+---+------+---+-------------+---- CID/EDR RD EDR RD EDR RD EDR RD CID =Caller ID task RD =Ring Dete[...]
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Page 63
Chapter 9 - Fax Operation 9-1 C hap t er 9 - Fax O per at io n The Omni 288S can be used as a fax machine, and this chapter explains how. In the sections below, we will describe how the modem works as a fax machine, the ITU-T T.30 fax protocol, the Class 1, 2, and 2.0 fax commands and ZyXEL extended fax AT commands. Also covered are the status repo[...]
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Page 64
Chapter 9 - Fax Operation 9-2 image data transfer. The computer handles image data creation, capturing, conversion, compression, decompression, retrieving, and storing. ITU-T T.30 Fax Protocol The ITU-T T.30 fax protocol is known as the G3 fax handshake signals and procedures. The modem takes full control of this protocol - initiating and terminati[...]
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Page 65
Chapter 9 - Fax Operation 9-3 Class 1 Command Set Command Value Description +FCLASS=n Service class selection n=0 Set to Data mode n= 1 Set to Class 1 mode n= 2 Set to Class 2 mode n=2.0 Set to Class 2.0 mode n=6 Set to ZFAX mode n=8 Set to Voice mode Not e : I f S57.4=0 ( def ault ), t he response to the + FCLA SS=? com mand w ill not r ep ort C l[...]
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Page 66
Chapter 9 - Fax Operation 9-4 Class 2 Command Set The following Class 2 commands are supported and implemented per TIA PN2388 (8/20/90). Command Syntax Description +<command>=<value> Execute a command or set a parameter. +<command>=? Read permissible settings. +<command>? Read current setting. Supported Commands (per TIA PN2[...]
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Page 67
Chapter 9 - Fax Operation 9-5 Command Value Description +FCTCRTY= <value> 0-255 ECM retry count; in Error Mode only: The sender will try to send a partial page 4 times. <value>=0 to 255; units of 4 retries. If the Continue To Correct (CTC) count is 0, it will not make any further attempts. +FDCC= vr,br,wd,ln, df,ec,bf,st DCE capabilitie[...]
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Page 68
Chapter 9 - Fax Operation 9-6 Command Value Description +FDR Receive phase C data command; initiates document reception. +FDT= df,vr,wd, ln Transmit phase C data command: release the DCE to proceed with negotiation. +FECM= n Error mode control: n= 0 Error mode is disabled. n= 2 Error correcting mode is enabled, handled by the DCE alone, including b[...]
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Page 69
Chapter 9 - Fax Operation 9-7 Command Value Description n= 1 Received page good. n= 2 Page bad; retrain requested. n= 3 Page good; retrain requested. n= 4 Page bad; procedure interrupt requested. n= 5 Page good; procedure interrupt requested. +FREL= n Phase C received EOL alignment: n= 0 The EOL patterns are bit aligned as received. n= 1 The last r[...]
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Page 70
Chapter 9 - Fax Operation 9-8 Response Value Function and Description +FNSF:"HEX string" Report t h e n o n -s t a n d a rd f a c ilit ie s f ram e re spo n se. +FNSS:"HEX string" Report the non-standard setup frame response. +FPOLL Re m ote polling indication. +FPTS:n Receive page transfer status response; refer to +FPTS=n comm[...]
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Page 71
Chapter 9 - Fax Operation 9-9 Command Value Description disabled. tq=1 DCE Transmit Copy Quality Checking enabled. tq=2 DCE Transmit Copy Quality Correction enabled. +FCR= n "Capability to receive" parameter n= 0 DCE will not receive message or poll a remote device. n= 1 DCE receives message data or polls a remote device +FCT= n 0-255 DTE[...]
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Page 72
Chapter 9 - Fax Operation 9-10 Command Value Description +FMI? Request DCE manufacturer identification. +FMM? Request DCE model identification. +FMR? Request DCE revision identification. +FMS= n Minimum phase C speed parameter. refer to +FMINSP Class 2 command in previos section for parameter settings. +FNR= rpr, tpr, idr, nsr Negotiation message r[...]
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Page 73
Chapter 9 - Fax Operation 9-11 Command Value Description +FRQ= pgl, cbl Quality thresholds parameters: pgl= 0-64 (HEX value) Specify the percentage of good lines (e.g. with negotiated number of pixels) required for a page considered acceptable. The percentage of good lines would be computed by the equation: 100 x (<lc> - <bl>) / <lc&[...]
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Page 74
Chapter 9 - Fax Operation 9-12 Response Value Function and Description hsc= 20-3F Transmit phase B hang up codes. Refer to TIA-592 for details. hsc= 40-4F Transmit phase C hang up codes. Refer to TIA-592 for details. hsc= 50-6F Transmit phase D hang up codes. Refer to TIA-592 for details. hsc= 70-8F Receive phase B hang up codes. Refer to TIA- 592 [...]
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Page 75
Chapter 9 - Fax Operation 9-13 Response Value Function and Description parameters. +FTI: "TSI ID string" Remote ID response-Transmit Station ID (TSI). +FVO Report transition to voice. Extended Fax AT Command Set Extended Fax AT Commands are unique to ZyXEL modems. The computer controls the modem through a set of extended fax AT commands a[...]
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Page 76
Chapter 9 - Fax Operation 9-14 Command Function #B3 Displays the ring cadence. Parameter Setting Command Function #V 0 Set to normal vertical resolution. #V 1 Set to high vertical resolution. #T0 Set to one dimensional coding scheme. #T1 Set to two dimensional coding scheme. #R0 Set recording width: 1728 picture elements along a scan line length of[...]
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Page 77
Chapter 9 - Fax Operation 9-15 Status Report Result Codes When the Omni 288S is set in the fax mode, each ATD or ATA command will make the modem try to establish a fax connection. The Omni 288S will send a status report result code back to the DTE (computer). NO DIAL TONE Tried to dial but no dial tone is detected. NO CARRIER Handshake fails or no [...]
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Page 78
Chapter 9 - Fax Operation 9-16 Flow Control In extended fax AT command mode, the Omni 288S always uses hardware (CTS/RTS) flow control. The flow control signaling used sending a fax is: CTS is used by the Omni 288S to flow control the DTE. When the modem turns CTS off, the buffer inside the modem is full and cannot accept any more data. The [...]
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Page 79
Chapter 9 - Fax Operation 9-17 X7#B1+FCLASS=6 Change the connection message to: 30 0 CONNECT 4800 CONNECT 4800 1200 CONNECT 1200 9600 CONNECT 7200 1275 CONNECT FAX 19200 CONNECT 9600 2400 CONNECT 2400 38400 CONNECT 14400 Set external mail as: String Error Level 1 ZyXEL 1 0 0 2 3 The following is a sample setting in the BINKLEY.CFG fil[...]
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Chapter 10 - Voice Mode Operation 10-1 C hap t er 10 - V o ice M od e O per at io n Voice mode refers to the Omni 288S’s ability to digitize incoming voice messages, which the computer stores and forwards. It also means the modem can playback the recorded digitized voice either off-line for local message listening or on-line for a message announc[...]
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Chapter 10 - Voice Mode Operation 10-2 Automatic Detection of Voice, Data, Fax Since there is no way to standardize the way a human voice should behave in telephone calling and answering, it is nearly impossible to automatically distinguish a voice call from a fax call from a data call. One common way of accomplishing this task is to combine the us[...]
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Chapter 10 - Voice Mode Operation 10-3 Choose your Input/Output Device by typing the appropriate AT commands. To select the telephone (connected to phone jack) as your I/O device, type: AT+VLS=1<Enter> To select the external microphone as your input device, type: AT+VLS=8<Enter> To select the modem internal speaker as your output device[...]
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Chapter 10 - Voice Mode Operation 10-4 Commands DCE Responses Description AT+VLS=0 OK Deactivate internal speaker. AT+FCLASS=0 OK Return to the data mode. Plaing a voice file through the phone line Commands DCE Responses Description AT+FCLASS=8 OK Switches to voice mode. AT+VSM=? (reference table) List the compression schemes AT+VSM=4 OK Select 4-b[...]
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Chapter 10 - Voice Mode Operation 10-5 Command DCE Response Description AT+FCLASS=8 OK Switch to voice mode. AT+VSM=? (reference table) List the compression schemes AT+VSM=4 OK Select 4-bit ADPCM for greeting message. AT+VLS=2 VCON Connect to line. AT+VTX CONNECT <DATA> <DLE> c or <DLE>’ n’ <DATA> <DLE><ETX> [...]
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Chapter 10 - Voice Mode Operation 10-6 Voice States and Operation Modes The Omni 288’s Voice Mode DCE control interface adheres to the TIA TR29.2 committee IS-101 Interim Standard. ZyXEL is continuously enhancing its modems' voice capability and voice feature implementation. Please refer to future manual amendments or firmware release notes [...]
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Chapter 10 - Voice Mode Operation 10-7 The Voice Command State provides several DTE options. The modem may wait for an unspecified time after playing a welcome message, or switch to other modes as part of a DTE call discrimination algorithm. Voice Data States The DCE is in Voice Data State when the DCE is operating in voice mode and is communicatin[...]
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Chapter 10 - Voice Mode Operation 10-8 1. monitors the line we which connects the DCE to the remote station or to one or more local devices t detect events which the DCE reports to the DTE. These events pertain to signals carried over the line such as tones, and to PSTN -generated control and notification signals such as ringing. 2. does not expect[...]
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Chapter 10 - Voice Mode Operation 10-9 <code> Event Report Description 7 (0x37) DTMF 7 8 (0x38) DTMF 8 9 (0x39) DTMF 9 0 (0x30) DTMF 0 A (0x41) Extended Keypad DTMF A B (0x42) Extended Keypad DTMF B C (0x43) Extended Keypad DTMF C D (0x44) Extended Keypad DTMF D * (0x2A) Extended Keypad DTMF * # (0x23) Extended Keypad DTMF # o (0x6F) Buffer O[...]
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Chapter 10 - Voice Mode Operation 10-10 <code> Event Report Description u (0x75) Turn up the volume or gain by one unit. d (0x64) Turn down the volume or gain by one unit. p (0x70) Pause Data State: The DCE suspends sending analog data to the currently selected analog destination. While pausing, the DCE will maintain the contents of its inter[...]
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Chapter 10 - Voice Mode Operation 10-11 AT Command Syntax AT is the command line prefix. Voice commands take one of the following forms: Command-Form Syntax Command-Form Function +V<CM>? Read current setting. +V<CM>=? Read permissible settings. +V<CM>=<string> Set single-value parameter. +V<CM>=<value_string> Set[...]
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Chapter 10 - Voice Mode Operation 10-12 The DTE can select the flow control method in voice mode by using the +FLO command (defined in Class 2 and 2.0). Supported Commands in Voice Mode Operation ATD (with +FCLASS=8) This command causes the DCE to dial a phone number. The DCE uses the current destination setting to perform a dial acti[...]
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Chapter 10 - Voice Mode Operation 10-13 8 Voice Mode (TIA IS-101) The DCE returns the OK result code if the DCE accepts the command. The DCE returns the ERROR result code if the <mode> subparameter is not permitted. AT+FCLASS? The DCE returns the current mode setting followed by the OK result code. AT+FCLASS=? The [...]
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Chapter 10 - Voice Mode Operation 10-14 <method> Flow Control Method 0 XON/XOFF and RTS/CTS flow control turned off 1 Use software XON/XOFF flow control in either direction. 2 Use hardware RTS/CTS flow control. The DCE returns the OK result code if the DCE accepts the command. The DCE returns the ERROR result code if the <method> subpar[...]
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Chapter 10 - Voice Mode Operation 10-15 2. The DTE sends a <DLE><!> shielded code. 3. A DTE/DCE Inactivity Timer time-out. Upon termination of the voice state, the DCE will append a <DLE><ETX> character pair, followed by the OK result code. The DCE then returns to Voice Command State. The Inactivity Timer is in effect while [...]
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Chapter 10 - Voice Mode Operation 10-16 This command causes the DCE to start the voice transmission process. The DCE begins the Voice Transmission Mode by returning the CONNECT result code to the DTE. After this report, the DCE accepts <DLE> shielded voice data from the DTE. The DTE shall send the data in the format previously selected by the[...]
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Chapter 10 - Voice Mode Operation 10-17 The DCE returns the result code OK if DCE accepts this command, or it returns the result code ERROR if the <level> parameter is out of range. AT+VGT? The DCE returns the current gain, followed by the OK result code. AT+VGT=? The DCE returns permitted values for the gain. The [...]
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Chapter 10 - Voice Mode Operation 10-18 The DCE returns the VCON result code (returns OK if S48.5=1) if the DCE accepts this command, or it returns the ERROR result code if the <device> value is not permitted. AT+VLS? The DCE will return the current I/O device followed by the OK result code. AT+VLS=? The DCE will r[...]
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Chapter 10 - Voice Mode Operation 10-19 OK AT+VSM=<cml>,<vsr> This command causes the DCE to select a compression scheme and sample rate as follows: <cml> Compression Scheme Bits/Sample <vsr> possible values 2 ZyXEL 2 ADPCM 2 7200, 8000, 9600, 11025 3 ZyXEL 3 ADPCM 3 7200, 8000, 9600, 11025 30 ZyXEL 3 ADPCM (ne[...]
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Chapter 1 1 - AT Command Set Summaries 11-1 C hap t er 11 - A T C o mma n d S e t Su mma r i e s Basic AT Command Set Command Options Function & Description Ref. A/ Re-execute the last command once A> Re-execute the last command once or repeat the last call up to 9 times. (See also S8) <any key> Terminate current connection attempt whe[...]
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Chapter 1 1 - AT Command Set Summaries 11-2 Command Options Function & Description Ref. M2 Speaker always ON M3 Speaker ON after the last digit is dialed out and OFF when carrier is detected N n n=0-7 5 * Ring volume control.'N0' will disable the audio ring function S24.1-3 O Return to on-line state O 1 Force modem to request a retrai[...]
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Chapter 1 1 - AT Command Set Summaries 11-3 Description of ATI2 Output: The Link Status Report output appears as follows: ZyXEL MODEMS LINK STATUS REPORT Chars Sent 0 Chars Received 0 Octets Sent 0 Octets Received 0 Blocks Sent 0 Blocks Received 0 Blocks Resent 0 Max Outstanding 0 Max Block Size 0 Retrains Requested 0 Link Duration 0 Retrains Grant[...]
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Chapter 1 1 - AT Command Set Summaries 11-4 Extended AT& Command Set Command Options Function & Description Ref. &B n Data rate, terminal-to-modem. (DTE/DCE) S28.6 &B0 DTE rate follows connection rate. (See also S44.6) &B1 * DTE/DCE rate fixed at DTE setting (See also S18, S20, and S44.6) &Cn Carrier Detect (CD) options S21.[...]
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Chapter 1 1 - AT Command Set Summaries 11-5 Command Options Function & Description Ref. &N0 * Multi-Auto, auto negotiate highest possible link rate: V.34, ZyX 19200, ZyX16800, V.32bis, V.32, V.22bis, V.22 and Bell 212A, G3 Fax V.17/V.29/V.27ter and cellular modes. (See also S38.4, S43.0, S43.1, S43.3 and S48.5) &N3 V.32 9600T/9600/7200T[...]
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Chapter 1 1 - AT Command Set Summaries 11-6 Command Options Function & Description Ref. &R0 CTS tracks RTS, response delay is set in S26 &R1 * Ignore RTS, assumes RTS always ON &Sn Data Set Ready (DSR) function selection. S21.3 &S0 * DSR overridden, DSR always ON. &S1 DSR according to CCITT (ITU-TSS). (See also S41.5, S44.4)[...]
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Chapter 1 1 - AT Command Set Summaries 11-7 Extended AT* Command Set Command Options Function & Description Ref. *Cn Character length, including start, stop and parity bit. S15.3-4 *C0 * 10-bit character length. *C 1 11-bit character length. *C 2 9-bit character length. *C 3 8-bit character length. *D n n=0-49 Set default dial pointer at teleph[...]
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Chapter 1 1 - AT Command Set Summaries 11-8 Command Options Function & Description Ref. a=0-3 Local user profile number “a” S37.4-7 b=0-3 Remote user profile number “b” S37.0-3 b = 4 Remote active configuration b = 5 Remote factory default configuration *T Recall the last CND (Caller ID) information. S40.2 *V View the Password table *Wa[...]
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Chapter 12 - Status Registers & Result Codes 12-1 C hap t er 12 - S ta tus Regi ster s & Re sult Code s S-Register Descriptions In most bit-mapped S-registers, the default bit value is 0. Non-0 default values are followed by an asterisk. In some cases, default values are shown in the refence column preceded by +. Some bits are reserved for [...]
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Chapter 12 - Status Registers & Result Codes 12-2 Command bit dec hex Function and description Ref. 8 8 4-wire leased line - if available &L2 5, 4 0 0 Internal clock (Default) &X 0 16 1 0 External clock &X1 32 20 Remote clock &X2 7 , 6 0 0 Asynchronous data with buffering (Default) &M 0 64 4 0 Asynchronous command, synchrono[...]
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Chapter 12 - Status Registers & Result Codes 12-3 Command bit dec hex Function and description Ref. S20= dec h e x DTE speed (bps). Auto detected from AT Command +003 0 0 230400 bps 1 1 115200 bps (Default) 2 2 76800 bps 3 3 57600 bps 4 4 38400 bps 5 5 19200 bps 6 6 16800 bps 7 7 14400 bps 8 8 12000 bps 9 9 9600 bps 10 A 7200 bps 11 B 4800 bps [...]
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Chapter 12 - Status Registers & Result Codes 12-4 Command bit dec hex Function and description Ref. 5 0 0 CTS Follows RTS in synchronous mode. Response delay set in S26 &R0 32 20 Ignore RTS (CTS always ON) in synchronous mode. (Default) &D2 6 - 7 0 0 Assume DTR always On &D0 64 40 108.1, DTR OFF-ON transition causes dial of the defa[...]
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Chapter 12 - Status Registers & Result Codes 12-5 Command bit dec hex Function and description Ref. S25= 0-255 0-FF Specify the time delay that DTR signal needs to be OFF before it will be recognized, in 10 ms units. If S25=0, the delay time is set to 4 ms +000 S26= dec h e x RTS/CTS delay +000 0-255 0-FF Set the delay, in 10 millisecond units [...]
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Chapter 12 - Status Registers & Result Codes 12-6 Command bit dec hex Function and description Ref. 6 6 4 30 Enable password protection to profile saving. When ‘AT&W0’ is issued, and profile 0 in the NVRAM has this bit set, the supervisory password will be requested. This bit in profile 0 also protects the supervisory password from a ha[...]
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Chapter 12 - Status Registers & Result Codes 12-7 Command bit dec hex Function and description Ref. 1 2 2 No result code displayed in answer mode Q 2 S41= b it dec h e x Bit mapped register +000 0 1 1 Special MNP compatibility (see also S27.0, S38.5) &Kn 2 4 4 Disable retrain abort, up to 5 min. for special satellite line condition S27.6 *n[...]
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Chapter 12 - Status Registers & Result Codes 12-8 Command bit dec hex Function and description Ref. 6 6 4 40 When selected with ‘&B0’, DTE speed fixed at 38400 when the link speed is above 9600. DTE speed fixed at 9600 if link speed is 7200, DTE speed follows link speed. When selected with &B1, DTE speed fixed at current rate when a[...]
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Chapter 12 - Status Registers & Result Codes 12-9 Command bit dec hex Function and description Ref. 0-255 0-FF The modem counts when there is no data flow in or out of the RS-232 serial port. A connection is disengaged when the counter reaches the preset value. Set value ‘0’ to disable this function. S51= b it dec h e x Bit-mapped register [...]
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Chapter 12 - Status Registers & Result Codes 12-10 Bit S-register bit number, 'b', used in 'ATSr.b=n' and 'ATSr.b=?' dec Decimal value, 'x', used in 'ATSn=x' hex Equivalent Hexadecimal value. +nnn Factory default when listed in 'Reference' column. Note: 'AT' is omitted when a[...]
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Chapter 12 - Status Registers & Result Codes 12-11 ATV0 ATV1 X0 X1 X2 X3 X4 X5 X6 X7 34 CONNECT 41600 % % % % @ 36 CONNECT 24960 % % % % @ 37 CONNECT 20800 % % % % @ 39 CONNECT 28800 % % % % @ $ # 40 CONNECT 26400 % % % % @ $ # 41 CONNECT 24000 % % % % @ $ # 42 CONNECT 21600 % % % % @ $ # * Use S42.6 to disable 'RINGING' result code *[...]
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Chapter 13 - Diagnostics & Troubleshooting 13-1 C hap t er 13 - Di a gnostic s & T roubl e shooting Diagnostics The Omni 288 is equipped with several diagnostic capabilities: Power-on Self Test Analog Loop-back Test Digital Loop-back with Self-Test Remote Digital Loop-back Test Remote Digital Loop-back wit[...]
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Chapter 13 - Diagnostics & Troubleshooting 13-2 Resetting The Modem If you change the modem's setting and cannot get it back, or if you just want to get back to the factory default state, the following reset procedure will reset the modem to the factory state. This procedure also causes the modem to run a self- test. It is a good way to te[...]
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Chapter 13 - Diagnostics & Troubleshooting 13-3 characters. You can see the result on the screen. In the synchronous mode, the pattern is made up of scrambled binary 1 and the Throughput Meter will change to a Bit Error Rate Meter. The left reader displays accumulated bit errors while the right reader displays accumulated bits sent. The SQ LED [...]
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Chapter 13 - Diagnostics & Troubleshooting 13-4 Dialing Indicator The V32b LED will flash on and off for 1/2 second each to indicate that the modem is dialing. This flash will continue after dialing until a carrier is detected. Therefore, the V32b LED will also flash in leased-line modem connections when one modem is trying to handshake but the[...]
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Chapter 13 - Diagnostics & Troubleshooting 13-5 Problem You typed an AT command, but did not receive an OK or 0 result code. Solutions 1. Your communications software may be using a different COM port than your modem. Be sure both the software and your modem are addressing the same COM port. 2. The E0 and Q1 commands[...]
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Chapter 13 - Diagnostics & Troubleshooting 13-6 Answer Problems Problem Your modem does not auto-answer incoming calls. Solutions 1. Make sure the supplied telephone cable is connected to your modem’s LINE jack and not the PHONE jack. 2. Your modem may not be set up for auto-answer. With the modem in command state,[...]
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Chapter 13 - Diagnostics & Troubleshooting 13-7 You can make a data connection with a remote modem, but encounter frequent errors during data transfers. Solutions 1. Your modem and communications software may be configured for different flow control methods. Be sure your modem and software are both using hardware (RTS/CTS) flow co[...]
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Appendix A - Upgrading Your Modem A-1 A ppe ndi x A - Upgrading Your Modem Upgrading by Flash EPROM 1. Obtain the new firmware by downloading from the ZyXEL BBS, WWW or FTP site. (See Appendix B - Contacting ZyXEL). 2. Turn on your computer. 3. Turn on your Omni 288S modem. 4. Start any communications program that supports the XModem protocol. 5. T[...]
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Appendix B - Contacting ZyXEL B-1 A ppe ndi x B - Contacting ZyXEL ZyXEL takes pride in it products and its customers. We are continually striving to improve our line by engineering them with your current and future needs in mind. To help us in that effort, we encourage your comments. For your convenience, we have listed below various means by whic[...]
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Appendix B - Contacting ZyXEL B-2 Online Access You can also contact ZyXEL via the Internet using E-mail, our Web site, or FTP, and through CompuServe. Internet E-mail Sales inquiries: sales@zyxel.com Technical support: support@zyxel.com ; in the U.S. or support@zyxel.hinet.net ; outside the U.S. World Wide Web ZyXEL has a home page on the World Wi[...]
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Appendix C - Connector Pinouts C-1 A ppe ndi x C - Connector Pinouts Phone Jack Pinouts The Omni 288S is equipped with two RJ11 phone jacks: 1. one for the dail-up line connection (LINE) 2. one for an optional connection to a phone set (PHONE) The signals for these pins are: 1A 2 RING 3 TIP 4A 1 The signals A and A1 are used with the KTS (Key Telep[...]
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Appendix C - Connector Pinouts C-2 Macintosh Serial Port Pinouts The following table shows the wiring of a modem Macintosh hardware handshaking cable: Mac Din 8 Modem DB 25 Description 1 4 & 20 DTR to RTS and DTR, Hardware Handshaking Out 2 5 CTS to CTS, Hardware Handshaking In 3 2 TX- to TXD, Data sent 4 7 GND, Ground 5 3 RX- to RXD, Data rece[...]
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Glossary D-1 Analog : Not digital. Analog quantities may have any value. Analog loopback test : Testing method in which the modem's analog output signal is connected to the analog input. Answer: In a connection between two modems, one modem works as the recipient (in answer mode) and the second modem as the initiator (originate mode). AppleTal[...]
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Glossary D-2 CEPT : Commission Européenne Postale et Telephonique. This organization regulates the data exhange between the European postal services and participates in the drafting of some standards. Class 2 : A standard for fax transfers using a fax modem. Currently several drafts exist which are incompatible with each other. ZyXEL modems suppor[...]
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Glossary D-3 other peripheral devices. You will not find any DIP switches in ZyXEL modems. ZyXEL modems let you perform all settings from the front panel or through command sequences. DLE : The ASCII code that is used in voice data mode to separate data segments from command segments. DSP : Digital signal processor. ZyXEL modems are equipped with t[...]
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Page 133
Glossary D-4 G3 fax : Several fax standards exist. Most available fax machines use the group 3 (G3) standard. This standard defines the compression of graphic data and a transmission speed of up to 14400 bps with an automatic fallback to 2400 bps if the telephone line is bad. Handshake : At the beginning of a connection, the modems must negotiate a[...]
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Glossary D-5 MNP : Protocols for error correction and data compression from Microcom, Inc. Modem : An artificial word concatenated from mo dulator and dem odulator. A modem translates the digital signals received from its local DTE to analog signals which are transmitted via a telephone line. At the other end, the analog signals are demodulated and[...]
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Page 135
Glossary D-6 Remote location : The modem at the other end of the line (the one you are calling or that is calling). Reset : Return a device into a defined base status. Retrain : The re-initialization process a modem is doing with the remote modem when the receiving condition becomes bad. ROM : Read Only Memory. The ROM holds the system software and[...]
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Glossary D-7 T.30 : A standard for fax transfers. TAE6 : A standard for a telephone wall outlet used in some countries, particularly in Germany. ter : Old French word for three. Terminal equipment : A computer running terminal software is used as terminal equipment in modem connections. Terminal program : A program which emulates the operation of a[...]