2Wire 1000SW manual

Installation Guide for Models 1000S and 1000SW[...]

Notice to Users ©2002 2Wire, Inc. All rights reserved. This manual in whole or in part, m ay not be reproduced, tr anslated, or reduced to any ma ch ine-readable form without prior written approval. 2WIRE PROVIDES NO W ARRANTY WITH REGARD TO THIS MANUAL, THE SOFTW ARE, OR OTHER INFORMA TION CONT AINED HEREIN AND HEREBY EXPRESSL Y DISCLAIMS ANY IMP[...]

Contents Networking Technology Overview Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

The HomePortal Indicator Lights HomePortal indicator and status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Diagnosing connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 POWER indi[...]

1 Networking T echnology Overview A home network consists of two or more computers that have been connected so th ey can “talk” with each other . Individual us ers can now connect to W eb server s worldwide through the Inte rnet, a global computer network. A home network enables computer users in a household to shar e one Internet connec tion, [...]

2 HomePort al The 2W ire HomePortal residential ga teway makes it possible to create a home n etwork using any of the above technologies. By enabling you to connect the computers in your home, the HomePortal provides you with all the benefits of networki ng, including the ability to share on e Internet connection among all the computers and compute[...]

3 St e p 1 Getting S tarted First: Locate your Home Port al key code Find the Before Y ou Start page incl uded in your HomePortal package. This insert will help you determine the key code that you will need to install the HomePortal residential gateway on your first computer . Second: Remove or disable conflicting applications Applications that ena[...]

4 System Requirement s • At least 32 MB of RAM • At least one computer with CD-ROM • 5 MB of available hard disk space for 2W ire HomePortal software • W indows 98, 98SE, W indows ME, W indows NT 4.0 with Service Pack 6, W indows 2000, W indows XP , or M ac OS 8.6 or higher • Network interface card(s) approp riate to your HomePortal model[...]

5 St e p 2 Connect Y our First Computer to the HomePortal Choose a computer and connection type The first computer you connect to your home ne twork is used to configure the HomePortal residential gateway for proper operatio n. Choose one of the following methods to co nnect your first computer to the HomePortal. Save and close all open programs be[...]

6 . 1. Connect the provided AC power adapter from the HomePortal’ s POWER port to an electrical outlet. The green POWER light on the front of th e HomePortal should come on. 2. Connect the provided Ethern et cable from the LOCAL ETHERNET port on the HomePortal to your computer ’ s Ethernet port. 3. Connect the provided telephone cable from the [...]

7 Note: In a HomePortal network, only one W indows 98, 98 SE, W indows ME, W indows 2000, or W indows XP computer can be dir ectly connec ted to the HomePortal r esidential gateway using the USB connectio n. Additional computers may be added to the network using conn ection options such as Ethernet. HomePortal USB connectivity is NOT available for [...]

8 Install the 2Wire Gateway US B driver Before installing yo ur HomePortal software, you must install the 2W ire Gateway USB driver on your computer . The follow ing screens show the installatio n un der W indows 98SE and may vary somewhat on W indows ME, W indows 2000, and W indows XP . 1. Power on your computer . The Add New Hardware W izard open[...]

9 Check your connections W ith your computer completel y started, verify the POWER and HOME NETWORK indicator lights on the front of the Ho mePortal are green. If they are no t, see “Diagnosing connectio n problems” on page 21. The BROADBAND LINK indicator light will not turn gr een until the HomePortal softwar e has been installed and an Inter[...]

10 Computers connected with HomePNA access the HomePortal’ s Interne t connection and other computers on the network using existing telephone wiring. Y ou w ill need one adapter for eac h computer that yo u are connecting through HomePNA. If your computer does not have a HomeP NA port, you will need to install a PCI HomePNA adapter or an external[...]

11 Note: Y our HomePNA car d or adapter is not the anal og V90 dial-up modem that may be in tegrated in your computer . Please make sur e t hat you conn ect bo th separately . Check your connections W ith your computer completel y started, verify the POWER and HOME NETWORK indicator lights on the front of the Ho mePortal are green. If they are no t[...]

12 4. Connect the provided telephone cable from the PHONE LINE port on the HomePortal to a telephone jack with DSL service. 5. Using another Ethernet cable (not provided), connect any additional computers to the hub or switch. 6. Plug the hub or switch into an electrical outlet. Check your connections W ith your computer completel y started, verify[...]

13 If you ar e NOT using a 2W ir e wir e less adapter , you will need to manually configur e your adapter of choice to communicate with the HomePortal BEFORE installi ng the HomePortal soft war e. See Appendix B for detailed configura tion instructions. Check your connections W ith your computer completely started and your wireless card properly co[...]

14 St e p 3 Install the HomePortal Software Before installing the HomePortal software, it is v ery important that you locate your HomePortal key code and disable any conflicting applications such as firewall and file- and printer-sharing applications. See S tep 1, “Getting Started.” Inst alling the HomePort al S etup W izard on Windows PCs Note[...]

15 Inst alling the HomePort al Setup Wizard on Macintosh computers IMPORT ANT : If your Macintosh does not have a curr ent W eb br owser , you must install one befor e installing the HomePortal softwar e. T o install a br owser , drag the folder fr om the Ho mePortal Setup W izard CD to your Macintosh har d drive, double-click the br owser icon, th[...]

16 St e p 4 Add Computers to the Network Choose a computer and connection type After your first computer is connect ed to the HomePortal residential gateway and your Internet connection has been established, it is time to conn ect the other computers to the network. Use any or all of the followi ng methods to connect additi onal computers to your n[...]

17 Note: In a HomePortal network, only one W indows 98, 98 SE, W indows ME, W indows 2000, or W indows XP computer can be dir ectly connec ted to the HomePortal r esidential gateway using the USB connectio n. Additional computers may be added to the network using conn ection options such as Ethernet. HomePortal USB connectivity is not available fo [...]

18 Computers connected with HomePNA access the Inte rnet connection on the HomePortal residential gateway and other comp uters on the network using existing telephone wiring. Y ou will need one adapter for each computer that you are connecting thro ugh HomePNA. If your comput er does not have a HomePNA port, you must install a PCI HomePNA adap ter [...]

19 Note: If you use a 2W ir e wireless adapter (PC car d or USB adapter) for wireless networking, the HomePortal Setup W izar d softwar e automatically co nfigur es it to communicate with the HomePortal during setup, but you will need to in stall the driver . See Appendix A fo r detailed installation instructions. If you ar e NOT using a 2W ir e wi[...]

20 The HomePortal Indicator Lights HomePort al indicator and st atus light s The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables d escribe how to interpret the POWER , BROADBAND LINK , and HO ME NETWORK lights. Po wer light Oper ating state OFF The HomePortal is not plugg[...]

21 Diagnosing connection problems This section describes some connectio n problems you may encounter with your HomePortal home network and provides suggestions for solving those problems. If the p roblem you are having is not covered here or in the 2W ire online Help system, or if the suggestions provided do not solve the problem, call the T echnic[...]

22 Appendix A 2Wire W ireless Adapter Installation 2Wire Wireless PC Card The W ireless PC Card is a wireless network card that fits into any standard PC Card T ype II slot. A standard Ethernet card requires a cable connection to a hub or a patch panel. Using the W ireless PC Card, you have the same connectivity wit hout the wires. Expandin g or re[...]

23 Inst alling Drivers For W indows 98SE 1. Power on your computer . The Add New Hardware W izard opens. Click Next to continue. 2. When the next win dow opens, select Se arch for a better driver for your de vice (Recommended) , and click Ne xt . 3. Insert the HomePortal Setup W izard CD into your CD-ROM drive, unch eck Floppy disk drives , select [...]

24 Inst alling Drivers For W indows ME 4. W indows locates the best driver for your device. Click Next to continue. 5. After the drivers are copied, click Finish . 6. When the System Setting Change window opens, click Ye s to reboot your computer and complete the installation. 1. Power on your computer and insert the HomePortal Setup W izard CD int[...]

25 Inst alling Drivers For W indows 2000 3. After the driver files are copied, click Finis h . 4. When the System Se ttings Chang e window opens, click Ye s to reboot your computer and complete the installation. 1. Power on your computer and insert the HomePortal Setup W izard CD into your CD- ROM drive. 2. When the Found New Hardware W izard windo[...]

26 4. When the Locate Driver Files window opens, uncheck Floppy disk drives , select the CD- ROM drives checkbox, and click Next . 5. When the Driver Files Search Results window opens, click Next . 6. When the Digital Si gnature Not Found window opens, clic k Ye s to copy the driver files.[...]

27 Inst alling Drivers For W indows XP 7. Click Finish to complete the installati on. 1. Power on your computer and insert the HomePortal Setup W izard for W indows XP CD into your CD-ROM drive. 2. When the Found New Hardware W izard window opens, select Inst all from a list or specific loc ation (Advanced) an d click Next to continue. 3. When prom[...]

28 4. If the Hardware Installation window opens, click Continue Anyway to copy the driver files. If the Hardware Installati on window does not open, continue to step 5. 5. Click Finish to complete the installati on. 6. T o manually configure th e W indows XP wireless client, refer to Appendix B.[...]

29 2Wire Wireless USB Adapter The W ireless USB Adapter is a wireless networking de vice that is connected to a USB port on your computer using a USB cable. Using the W ireless USB Adapter , yo u can communicate with one or more computers that are equipped with wireless adapters. Where a standard Ethernet card requires a cable connection to a hub o[...]

30 Inst alling Drivers For W indows 98SE 1. Power on your computer . The Add New Hardware W izard opens. Click Next to continue. 2. When the next win dow opens, select Se arch for a better driver for your de vice (Recommended) , and click Ne xt . 3. Insert the HomePortal Setup W izard CD into your CD-ROM drive, unch eck Floppy disk drives , select [...]

31 Inst alling Drivers For W indows ME 4. W indows locates the best driver for your device. Click Next to continue. 5. After the drivers are copied, click Finish . 6. When the System Setting Change window opens, click Ye s to reboot your computer and complete the installation. 1. Power on your computer and insert the HomePortal Setup W izard CD int[...]

32 Inst alling Drivers For W indows 2000 3. After the driver files are copied, click Finis h . 4. When the System Se ttings Chang e window opens, click Ye s to reboot your computer and complete the installation. 1. Power on your computer and insert the HomePortal Setup W izard CD into your CD- ROM drive. 2. When the Found New Hardware W izard windo[...]

33 4. When the Locate Driver Files window opens, uncheck Floppy disk drives , select the CD- ROM drives checkbox, and click Next . 5. When the Driver Files Search Results window opens, click Next . 6. When the Digital Si gnature Not Found window opens, clic k Ye s to copy the driver files.[...]

34 Inst alling Drivers For W indows XP 7. Click Finish to complete the installati on. 1. Power on your computer and insert the HomePortal Setup W izard for W indows XP CD into your CD-ROM drive. 2. When the Found New Hardware W izard window opens, select Inst all from a list or specific loc ation (Advanced) an d click Next to continue. 3. When prom[...]

35 4. If the Hardware Installation window opens, click Continue Anyway to copy the driver files. If the Hardware Installati on window does not open, continue to step 5. 5. Click Finish to complete the installati on. 6. T o manually configure th e W indows XP wireless client, refer to Appendix B.[...]

36 Appendix B Third-party Wireless Adapter Configuration After your 802.1 1b wireless adapter is installed in your computer , you must configure it to communicate with the HomePortal. This section describes how to co nfigure a variety of third-party wireless Ethernet (IEEE 802.1 1b) adapters to operate with the HomePortal: Note: The instructions fo[...]

37 Agere ORiNOCO PC Card - Silver or Gold Consult the documentation provided with your wireless adapter to in stall the Agere ORiNOCO PC Card - Silver or Gold, then follow these steps: 1. From the Start menu, select Programs > ORiNOCO > Client Manager . The ORiNOCO Client Manager screen appears. 2. From the Actions menu, select Add/Edit Confi[...]

38 6. T o identify your network, click Next . The Edit Configuration screen appears. 7. In the Network Name field, enter the word “ 2WIRE ” followed by the last three digits of your HomePortal seria l number , located on the bottom of your HomePortal. This is the W ireless Network Name. The W ireless Network Name is case-sens itive, so it is im[...]

39 13. In the TCP/IP Behavior field, check the Renew IP Address when selecting this prof ile checkbox. 14. Click Finish . The following screen appears. 15. Click OK . Cisco Aironet Consult the documentation provided with your wireless adapter to insta ll the Cisco Air onet adapter , then follow these steps: 1. Double-click the Aironet Client Utilit[...]

40 4. In the Profile Management field, enter yo ur profile name. The profile name identifies your wireless profile, and should be no more than 29 characters in length. 5. Click Apply . The 340 Series Properties screen appears. 6. Select the System Parameters tab. In the Client Name field, enter a client name. The client name identifies your PC. 7. [...]

41 13. Click OK . The Profile Manager screen appears. Y our profile name should now appear in the second line of the Profile Ma nagement field, indicating that your Cisco adapter is properly configured. 14. Click OK . D-Link Air DWL-650 Consult the documentation provided with your wireless adapter to in stall the D-Link Air DWL-650, then follow the[...]

42 2. The D-Link Air DWL-65 0 Configuration screen appears. 3. Select the Configuration tab. 4. In the Mode field, enter Infrastruc ture . 5. In the SSID field, enter the word “ 2WIRE ” followed by the last three digits of your HomePortal serial number . This is the W ireless Network Name. The W ireless Network Name is case-sensitive, so it is [...]

43 Apple AirPort card Note: Requir es AirPort client softwar e r evision 2.0 or gr eater . Consult the documentation provided with your wireless adapter to install the Apple AirPort wireless adapter , then follow these steps: 1. From the Apple pull-down menu, select AirPort to open the Ai rPort dialog box. 2. In the AirPort Network panel, click the[...]

44 4. In the Password field, enter “ $” followed by your ten-digit W ireless Encryption Key , located on the bottom of your Ho mePortal. 5. Click OK . Other wireless Ethernet adapters Note: The following steps ar e co mpleted using the configuration pr og ram pr ovided with your wire less adapter . If you have not alr eady done so, instal l the[...]

45 1. Right-click the Wireless Network Connection icon, located in the systray . 2. Select Vie w A vailable W ireless Netwo rks . 3. The Connect to W ireless Network screen appears. In the A vailable ne tworks field, select your wireless access point. The wireless ac cess point displays as “ 2WIRE ” in all capital letters, followed by the last [...]

46 Regulatory Information Declaration of Conformity This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions : (1) This device may n ot cause harmful interference, and (2) this device must acce pt any interference received, including interference that may cause undesired operation. This equipment has [...]

47 License Agreement This License Agreement (“Agreemen t”) is made between 2W ire, Inc. (“2W ire”) and you (“Licensee”). This Agreement includes the term s and conditions and contains, among other things, warranty disc laimers, li ability lim itations and use limitations. TERMS AND CONDITIONS 1. Grant of License and Restrictions. Subjec[...]

48 6. Limitation of Li ability . NOTWITHST ANDING ANYTHING ELSE IN THIS AGREEMENT OR OTHER WISE, AND EXCEP T FOR BOD IL Y INJUR Y , THE COMP ANY AND ITS LICE NSORS SHALL NOT BE LIAB LE OR OBLIGA TED WITH RESPECT TO THE SUBJECT MA TTER OF THIS AGREEME NT OR UNDER ANY CONTRACT , NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUIT ABLE THEOR Y (i) FO[...]

49 Limited Hardware W arranty 2W ire warrants to the original owner that th e hardware product delivered in this packag e will be free from material defects and workmanship for one (1) year following the date stated on the receipt evidencing proof of purchase of the product. The warranty does not cover the product if it is damage d in the process o[...]

5100-000141-000 Rev B[...]