3Com 3C10408A manual

http://www.3com.com/ Part Number 900-0338-01 Rev AC Published August 2006 3Com 3108 W ir eless T elephone Guide 3C10408A WL-108 NBX ® Networked T elephony Solutions System Release 6.0[...]

3Com Corporati on 350 Campus Drive Marlbor ough, MA 01752-3064 Copyright © 1998–200 6, 3Com Corporation. All Ri ghts Reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation , or adaptation) without written permission fr om 3Com Corporation. 3Co[...]

C ONTENTS A BOUT T HIS G UIDE Conventions 8 Documentation 8 Comments on the Document ation 9 G ETTING S TARTED Package Contents 11 Powering the Phone On and Of f 12 About Power -Saving Mode 12 Care and Main tenance 12 3C OM 3108 W IRELESS T ELEPHONE WLAN Operation – Placing a Call via a SIP Proxy Server 13 3108 Wireless T elephone Physical Descri[...]

4 Storing Names and Number s in Y our Phonebook 24 I NITIAL H ANDSET C ONFIGURATION Configuration Overview 25 Entering the Ne twork Profile Settings 26 Entering th e SIP Account Settin gs 28 Activating a Networ k Profile 30 P ERSONALIZI NG Y OUR P HONE Setting the T ime and Date 31 Setting the Ring Mode and Ring T one 33 Setting a W allpaper Image [...]

5 Checking W ireless Network Status 56 Editing Names and Numbers in Y our Phone Book 56 Wireless Network Settings 57 SIP Settings 58 Phone Settings 59 E-mail Setting s 60 Upgrade Software 60 Upgrade Bootcode 61 Debug Statistics 61 Reboot Phone 62 Password 62 Logout 62 T R OUBLESHOOTING Unable to C onnect to th e Network 63 Unable T o Register W ith[...]

6[...]

A BOUT T HIS G UIDE This guide is intended for an yone using the 3Com 3108 W ireless T elephone. It describes how to unpack, set up and operate the Wireless T elephone. It also incl udes info rmation for the W ireless T elephone installer or network administrator on how to configure the initial handset parameters required for connection to the netw[...]

8 A BOUT T HIS G UIDE Conventions Ta b l e 1 defines some commonly u sed wo rds and phrases in this guide. Ta b l e 2 lists con ventions that are used throughout this guide. Documentation When using the 3Com 3108 W ireless T elephone with the 3Com NBX Network T elephony System, the following additional documents are helpful: ■ 3Com NBX Feature Co[...]

Documentation 9 Comments on the Documentation Y our suggestions are important to us . They help us to make the 3Com documentation more useful to you. Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the follo wing information with yo ur comments: ■[...]

10 A BOUT T HIS G UIDE[...]

1 G ETTING S TARTED As soon as you receive your 3Com 3108 Wi reless T elephone p ackage, you can unpack the contents, install the batter y , and plug in the AC power adapter to begin charging the battery . This chapter describes these steps and the basic care and operation of your phone. It covers these topics: ■ Package Contents ■ Installing a[...]

12 C HAPTER 1: G ETTING S TARTED T o install and charge the battery: 1 Remove the rear cover on the hands et (See Fig ure 1 on page page 16 .) 2 Insert the battery in the compartment so that the metal contacts on the battery and handset are aligned. 3 Replace the rear cover of the handse t. 4 Plug the AC power adapter into the USB Data Cable slot o[...]

Care and Maintenance 13 ■ Do not put your phone or accessorie s in extremely hot or cold ar eas. ■ Do not use harsh chemicals, cleaning solvents, o r strong detergents to clean your phone or accessories.[...]

14 C HAPTER 1: G ETTING S TARTED[...]

2 3C OM 3108 W IR ELESS T ELEPHONE This chapter describes the basic oper ating principles, controls, features, and specifications of the 3Com 3108 W ireless T elephone. It covers these topics: ■ 3108 W ireless T elephone Ph ysical Description ■ Built-in Features ■ Expanded Feature Support ■ Product Specifications WLAN Operation – Placing [...]

16 C HAPTER 2: 3C OM 3108 W IRELESS T ELEPHONE 3108 Wireless T elephone Physical Description Figur e 1 and Figure 2 show the location of buttons, controls, and other key components of the 3108 W ireless T e lephone. Figure 1 3108 Wireless T elephone — Open, Front, and Back Views 1. Speaker 3. Keypads 5. Antenna 2. Display 4. Microphone 6. Battery[...]

WLAN Operation – Placing a Ca ll via a SIP Proxy Server 17 Figure 2 3108 Wireless T elephone — Side, T op, and Bottom Views Built-in Features Th e 3Com 3108 W ireless T elephone has the following bu ilt-in features: ■ Pixel-based display － Intuitive access to calling featur es ■ Nine configurable speed dials ■ Comfort noise generation ([...]

18 C HAPTER 2: 3C OM 3108 W IRELESS T ELEPHONE ■ Special keypads: Redial, Hold & V olume control ■ SIP v2 signaling pr otocol, RFC-3261 ■ POP3/SMTP E-ma il access ■ SMS (optional, by system default) ■ Enhanced security based on WEP/WP A/WP A2 ■ Support WMM for QoS operation ■ Embedded Site-Survey to ease WLAN search Expanded Featu[...]

WLAN Operation – Placing a Ca ll via a SIP Proxy Server 19 Channel Support Japan: 802.11b 14 (1~13 or 14 th ) Modulation Technology DSSS OFDM LCD 1.8î Color LCD, 128x160 pixel, 65k colors Antenna Type External antenna Battery Li-ion 1000 mAh Dimension 112.9mm (L) x 48.7mm (W) x 27.3mm (H) Weight Approx. 106g Ta b l e 3 3Com 3108 Wireless T eleph[...]

20 C HAPTER 2: 3C OM 3108 W IRELESS T ELEPHONE[...]

3 L EAR NING TO U SE Y OUR P HONE This chapter describes how to use the basic features of your 3Com 3108 Wireless T elephone. It covers these topi cs: ■ Checking Connection Status ■ Making a Ca ll ■ Answering a Call ■ Answering a Call ■ Using the Keypad Lock Feature ■ Using the Icons ■ Using the Keypad ■ Using LED Status Indicators [...]

22 C HAPTER 3: L EARNING TO U SE Y OUR P HONE For SIP Status you see the following in formation: ■ SIP Server ■ User Agent ■ Status Making a Call There ar e two ways to make a call when your phone is in standby: ■ Dial the number for the extensio n you want and press . ■ Or , press to display your Phonebook. Press to search for the desir [...]

Using the Keypad Lock Feature 23 Using the Keypad Lock Feature Y ou can use the Keypad lock feature to avoid unintentional pressing of keys. There are two ways to activate the keypad lock functi on: ■ In Standby , press and hold . ■ Or , select Menu and go to Settings > Keypad > Key Lock. ■ Select OK to activate Key Lock. T o r elease t[...]

24 C HAPTER 3: L EARNING TO U SE Y OUR P HONE Using the Keypad The Wireless phone’ s keypad allows you to dial phone extensions and enter characters for messag es and Phonebook names. Y ou can use the keypad to enter any comb ination of numb ers and text (letters and special symbols, including punctu ation marks). The procedur es for enteri ng nu[...]

Using the Keypad 25 Switching Between Numeric and T ext Mode When the W ireless phone is initia lly powered up and operating in standby , the keypad is in numeric mode. At other times, such as when entering information in Phonebook, you can press to toggle between Numeric mode, i ndicated by the appearance of 0-9 , 0-9*# or IP in the lower left cor[...]

26 C HAPTER 3: L EARNING TO U SE Y OUR P HONE Using LED Status Indicators Y ou can view phone status by determining the color and patter n of the LED indicators located on the f ront of the 3108 handset. These LED indicators and their status are described in Ta b l e 7 . Storing Names and Numbers in Y our Phonebook Y ou can store up to 200 entries [...]

4 I NITIAL H ANDSET C ONFIGURATION This chapter is intended to assist the Wireless T elephone Installer or person responsible for add ing V oIP devices to the network. Before you can operat e the 3Com 3108 Wireless T elephone, you must configure the parameters in the handset that allow the telephone to communicate with the wirele ss netw ork (W LAN[...]

28 C HAPTER 4: I NITIAL H ANDSET C ONFI GURATION Before you can use your phone, you will need to enter the profile menu and create a network profile. Y ou can cr eate up to six different network profiles, although you can activate only one pr ofile at a time. First Step : Y ou are r equired to set a password for the profile menu. A pop-up message d[...]

Entering the Network Profile Settings 29 6 Edit your IP Settings as necessary . Ta b l e 9 lists the available options. Ta b l e 8 Wireless Settings Setting Descrip tion ESSID Stands for Extended Service Set Identifier. Specifying the ESSID is how you make sure that you connect to your wireless network instead of your neighbor’s netw ork by mista[...]

30 C HAPTER 4: I NITIAL H ANDSET C ONFI GURATION 7 Edit your Account Choice as necessary . Press to set the associated SIP Account. If you have not yet set up your SIP account, before you can activat e this network profile, you will need to re turn to the Account Choice menu option and specify t he particular SIP a ccount you want to associat e wit[...]

Entering the SIP Account Settings 31 Entering the SIP Account Settings The SIP account parameters enable your Wireless phone to register with the designated SIP proxy server for V oIP opera tion. T o enter your SIP account parameters: 1 Press , select SIP Account , and then press Select . 2 Press and select the SIP account you want to edit. If you [...]

32 C HAPTER 4: I NITIAL H ANDSET C ONFI GURATION 5 Press to confirm your settings. After defining the SIP Account settings, you must associate the SIP account with a particular network prof ile in order for th e Wireless phone to use these settin gs. T o do this, you name the specific SIP accou nt in the Account Choice menu opt ion of the active Ne[...]

5 P ERSONALIZING Y OUR P HONE This chapter covers the following topics: ■ Setting the T ime and Date ■ Setting the Ring Mod e and Ring T one ■ Setting a W allpaper Image ■ Adjusting the Backlight For complete descriptions of all te lepho ne configuration settings, see Appendix 7 , “ Menus ” on page 43 . Setting the Time and Date Y ou mu[...]

34 C HAPTER 5: P ERSONALIZING Y OUR P HONE Set the Time Format 1 Select Menu and go to Settings > Clock > T ime Format . 2 Set the time format as described in Ta b l e 1 3 . Set the Date 1 Select Menu and go to Settings > Clock > Date . 2 Set the date as described in Ta b l e 1 4 . Set the Date Format 1 Select Menu and go to Settings &g[...]

Setting the Ring Mode and Ring Tone 35 Setting the Ring Mode and Ring T one Y our phone ri ngs or vibrates to alert you of an incoming call or other event. The Ring Mode and Ring T one settings allow you to personalize this alert. Set the Ring Mode 1 Select Menu and go to Settings > Sound Settings > Ring Mode . Choose from the following optio[...]

36 C HAPTER 5: P ERSONALIZING Y OUR P HONE Setting a W allpaper Image Y ou can set a picture as a background image or wallpaper in your phone’ s standby display . There ar e five built-in pictures for you to select from for the background image. 1 Select Menu and go to Settings > Display Setting > W allpaper . 2 Select a background image an[...]

Adjusting the Backlight 37 Adjusting the Backlight Y ou can adjust the brightness of the display for differ ent lig hting conditions. 1 Select Menu and go to Settings > Display Settings > LCD Brightness . 2 Set the brightness as d escribed in Ta b l e 1 8 . T able 18 Setting the LCD Brightness Press To Increase or decrease the LCD lighting le[...]

38 C HAPTER 5: P ERSONALIZING Y OUR P HONE[...]

6 C ALLING F EATUR ES This chapter covers the following topics: ■ Viewing Rece nt Calls ■ Returning an Unanswered Call ■ T ransferri ng a Call ■ Using the Call Mute ■ Using Call W aiting ■ Using Call Forwarding Viewing Recent Calls Y our phone ke eps track of the calls yo u recently r eceived and dialed, even if the calls did not connec[...]

40 C HAPTER 6: C ALLING F EATURES T o return a m issed call : 1 Select and go to Call Log > Missed Calls . 2 Press to view the na me and the numbers, if available, with the time and date when the call was r eceived. Y ou can also redial the number by pressing the key . T ransferring a Call When you are on a call, you can trans fer this call (eit[...]

Using Call Waiting 41 Using Call W aiting Call W aiting provides an alert tone when you are on an active call and you receive a second incoming call. T o ac tivate Call W aiting: 1 Select Menu and go to Settings > Call Settings > Call Waiting . 2 Press to select On and then pr ess to activate Call Waitin g . Ta b l e 2 1 describ es how to use[...]

42 C HAPTER 6: C ALLING F EATURES T o activate any of the call forwar ding functions: 1 Select Menu and go to Settings > Call Settings > Call Forward . 2 Press to select On and then press to activate Call Forwar d . T o deactivate Call Forwar d , press to select Of f . 3 Press to return to menu. T o deactivate the set of Call Forward function[...]

7 M ENUS This chapter describes each of the functions you can access through the Wi reless phone’ s built-in menu interface. It covers the following topics: ■ Phonebook ■ Call Log ■ E-mail ■ Speed Dial ■ Profile ■ Settings ■ To o l s Phonebook This section describes how to manag e the information stored in your Phonebook. After stor[...]

44 C HAPTER 7: M ENUS Call Log Call Log allows you to view and mana ge the entries for missed , dialed, and received calls. T able 23 describes e ach of the menu option s you have fo r managing Call Lo g entries. T able 22 Using Y our Phonebo ok Feature Description Search Phonebook > Search Press to Search and press Select . You are asked to ent[...]

E-mail 45 E-mail Using the E-Mail feature, you can r eceive or send text messages through an established e-mail account. Receiving or sending e-mail is based on POP3 and SMTP system design. T o use this feature, you must have an e-mail accou nt (a specific username and password) from your e-mail service provider . The maximum storage size is 500 to[...]

46 C HAPTER 7: M ENUS T able 24 Setting Up and Using E-mail Feature Description Account Settings From Account Settings, the fo llowing options are available: ■ Account Name: enter a name for the activated account. ■ Your Name: enter the name to be displayed as the sender name. ■ Mail Addres s: enter your e-mail address. ■ POP3 Address: ente[...]

E-mail 47 Inbox Allows you to access yo ur e-ma il Inbox and read the e-m ail messages you’ve received. Press to select the mail you want to read and then press View . Details (From, Date, Recipients, S ubject and Content) are indicated. You can also press Opti on to Reply , Reply with Log (reply with the original content), Forward , Preview the [...]

48 C HAPTER 7: M ENUS Speed Dial Y ou can assign up to nine Speed Dial s for single-key dialing of common ly used numbers. Y ou can assign an en try you saved in your Phonebook a unique sp eed dial number (1-9) in pho ne memory . Ta b l e 2 5 shows the two ways to assign a Speed Dial, either thro ugh the Phonebook or by directly assigning a key to [...]

Settings 49 Settings T able 27 describes e ach of the phone feature s you can access through the Settings menu. Profile Password Profile > Pr ofile Passw ord You can change you r profile password. First enter th e “Old Password” and then enter the “New Password.” Press OK to set the new password. Hotspot Profil e > Hotspot Press to se[...]

50 C HAPTER 7: M ENUS Clock Settings > Clock There are six options included in Clock menu: Settings > Clock > Time This option enables you to adjust the current time. Press and enter the appropriate time with numeric keys. Press OK to confirm your setting or press Back to menu. Settings > Clock > Date This option enables you to adjus[...]

Settings 51 Alarm Clock Settings > Alarm Clock This option enable s you to set the alarm to ring at a specific time. Alarm Time: Press and enter the appropriate time with numeric keys. Press OK to confirm your setting. Mode: Press and to activate the alarm Once , Daily or Weekly and then press Set to confirm your setting. To cancel the alarm clo[...]

52 C HAPTER 7: M ENUS Call Settings Settings > Call Settings Three options are included in Call Settings: Settings > Call Setting s > Call W aiting For details, refer to Using Call Waiting on page 36. Settings > Call Settings > Call Forward For details, refer to Using Call Forwarding on page 37. Settings > Call Se ttings > Bloc[...]

Settings 53 Speed Dial Settings > Speed Dial There are three options for you to choose: Disable: Deactivate the speed dial function. Ask: Press and hold the numeric key (for example, 1) the screen will display the numbers and then press to make the call. Dial: Press and hold the numeric key (for example, 1) to make the call direc tly. Sound Sett[...]

54 C HAPTER 7: M ENUS Display Settings Settings > Display Settings Settings > Display Settings > W allpaper For details, refer to “ Setting a W allpaper Image ” on page 36 . Settings > Display Settings > Greeting This option enables you to set welcome words as greeting and to be displayed when the phone is powered on. Settings &g[...]

Tools 55 T ools T able 28 describes each of the options you have through the T ools menu . T able 28 T ools Options Feature Description Signal Quality T ools > Signal Quality Displays the status of current wi reless connection , including ESSID, BSSID, Channel, Rate, RSSI, Noise and Security. Site Survey T ools > Site Survey Lists all availab[...]

56 C HAPTER 7: M ENUS[...]

8 W EB C ONFIGURATION The 3108 W ireless T elep hone includes a built-in We b Configuration utili ty that allows you to easily view and edit your telephone settings from your PC. This chapter covers the following topics: ■ Accessing the Web Configuration Utility ■ Checking W ireless Network Status ■ Editing Names and Numb ers in Y our Phone B[...]

58 C HAPTER 8: W EB C ONFIGURATION Accessing the Web Configuration Utility T o access the W eb Config uration utility , your W ireless phone must have an IP address and WLAN connection. The PC used to view the Web Configuration utility must be c onnected to this same network. 1 In Standby , press Status to view your Pho ne Status － IP Address . A[...]

Wireless Network Settings 59 T o edit an existing entry: 1 In the Name column, double-click the entry you want to edit. 2 Make any changes you need. 3 After editing an entry , you can Save , Delete , Cancel or Reset the entry . Y ou can delete all the recorded entries by pr essing Clear All . A confirmation message appears on the screen. Press OK t[...]

60 C HAPTER 8: W EB C ONFIGURATION 2 Select Save to confirm your settings. Alter natively , you can select Cancel to leave the settings unchanged, or Reset to r emove the settings. 3 Edit the Certification settings (CA Cert./ User Cert./ Privat e Key) as needed. 4 Edit your SIP Account Choice setting as needed. SIP Settings Select SIP Account Setti[...]

Phone Settings 61 T o configur e a SIP Account: 1 Select the account entry and click Configure to enter the sub-menu. 2 Edit the following SIP Account setti ngs as needed: SIP Account Nam e, Phone Number , Authentication ID, Authentication Password, SIP Domain, Proxy Addr ess, Outbound Address, Loca l Port, Register T imer(sec), Codec (Auto/G.711u/[...]

62 C HAPTER 8: W EB C ONFIGURATION E-mail Settings This section help s you to manage your e-mail acco unt. 1 T o adjust your e-mail account, click Configure to enter the sub-menu. 2 The following options are listed: Account Name, Y our Name, Mail Address, POP3 Addr ess, POP3 User ID, POP3 Password, POP3 Port, SMTP Address, SMTP User ID, SMTP Passwo[...]

Upgrade Bootcode 63 Upgrade Bootcode This option enables you to upgrad e your phone’ s bootcode (starting system). CAUTION: Do not int errupt a boot code u pgrade operation. Debug Statistics Detailed information about De bug Statistics is listed. Information includes: Wireless Network Status (ESSID, BSSID, IP address, MAC addr ess), WL Info (rssi[...]

64 C HAPTER 8: W EB C ONFIGURATION Reboot Phone After upgrading software, you need to r eboot the phone (power off and on) to activate all new settings. Password Y ou can change the curr ent passwor d for the W eb Configuration utility by using this feature. Logout T o exit the web configuration, select Logout.[...]

9 T R OUBLESHOOTING This appendix contains t roubleshooti ng suggestions for id entifying and solving common network connection and SIP registration problems. For additional assistance, see your n etwork administrator . Unable to Connect to the Network If upon power up, your phone disp lays the message “No Network,” check the following: ■ Che[...]

66 C HAPTER 9: T ROUBLESHOOTING network profile. See “ Entering the Network Profile Settings ” on page 28 .[...]

A R EGULATORY I NFORMATION The 3Com 3108 W ireless T elephone, (3C10408A, WL-108) must be installed and used in strict accordance with the manufact urer’ s instructions as described in t he us er documentation that comes with the product. This device complies with the following radio fr equency and safety standards. This product contains encr ypt[...]

68 A PPENDIX A: R EGULATORY I NFORMATI ON USA-Federal Communications Commission (FCC) This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device mu st accept any interfer ence received, including interference that may cause undesir[...]

69 Manufacturer’ s Declaration of Conformity 3Com Corporation 350 Campus Drive Marlborough, MA 01752- 3064, USA (800) 527-867 7 Date: Aug. 15, 200 6 Declares that the Pr oduct: Brand Name: 3Com Cor poration Model Numb er: WL-108 Equipment T ype: 3Com 3108 W ireless Phone ; Canada – Industry Canada (IC) This device complies with RS S 210 of Indu[...]

70 A PPENDIX A: R EGULATORY I NFORMATI ON loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d'emission) est in stalle a l'exterieur , il doit faire l'objet d'une licence. Industry Canada (IC) Emissions Compliance Statement This Class B digital apparatus complies with Canadian ICES-003[...]

71 Europe - Declaration of Conformity in Languages of the Europ ean Conformity Declaration of Conformity in Languages o f the European Conformity Č esky [Czech ] 3Com Coporation tímto prohlašuje, tímto prohlašu je, že tento RLAN device je ve shod ě se základními požadavky a dalšími p ř íslušn ými ust anoveními sm ě rnice 1999/5/ES[...]

72 A PPENDIX A: R EGULATORY I NFORMATI ON A copy of the signed Declaration of Conformity can be downloaded from the Product Support web page for the 3C10408A at http://www .3com.com. Also availabl e at http://support .3com.com/d oc/WL-108_EU_DOC.pdf Europe - Restrictions for Use of 2.4 GHz Frequencies in European Community Countries ■ This device[...]

I NDEX Numbers 3108 W ireless T elephone display icons 23 graphic showing open, front, and back views 16 graphic showing side, top, and bottom views 17 initial configur ation of 27 V oI P operation 15 3Com NBX System 27 A Account Choic e 30 administrator , definition 8 approved channels 27 Auto Attendant, definition 8 Auto Detect 32 available chara[...]

74 I NDEX configuring 28 renam ing 28 Network Profile menu 28 no network message, See unable to connect to the network 65 no service message, See unab le to register with the SIP server 65 numeric mode, See entering digits, *, and # characters 24 P password for Profile menu 28 phone settings 6 1 phonebook accessing from the Web Configuration utilit[...]