3Com 3C16021 manual

® S U P E R S T A C K II UPS M A N A G E M E N T M O D U L E U S E R G U I D E (3C16020 AND 3C 16021)[...]

3 Com Cor porat ion ■ 540 0 Bay front Pla za ■ Sa nt a Clar a, C alif o rnia ■ 9505 2-8 145 © 3C om Ir el and 19 96 . All r ights reserved. No part of th is docu mentation may be reproduce d in any form or by any means or used to make any derivative work (such as t ranslation, transformatio n, or adap tation) witho ut permission f rom 3Com I[...]

C ONTENTS A BO UT THIS G UI DE Int roductio n vii Convent ions vii I NT RODUC TI ON Networ king T e rminology 1-1 I NSTA LLATION The SuperSt ack II UPS Man agement M o dule 2-1 Befor e Y o u Start 2- 2 Ins tallin g the Manage m e nt Modu le 2-2 C ONFI GURING TH E M ANA GEMEN T M OD ULE Befor e You Start 3-1 Loc al Co nfig urat ion 3-1 Usin g the Co[...]

sysN ame (SN) 3-7 sysC ontact ( SC) 3 -7 sysLo catio n (SL) 3-7 Attach ed Devic es (AD) 3-7 Host T able Setup Scr een 3-8 IP Addr ess (H I) 3-9 De lete En tr y (D E) 3-9 Ping ( PI) 3-9 T ra p Le vel (TL) 3 -9 T rap T ype (TT) 3-10 C ONNEC T I NG TO THE N ET WOR K Ether net Model 4-1 T ok en-Ring Model 4-1 Exit ing the Conf igurati on Pro gram 4-1 T[...]

E LE CTRO -M AGNE T I C C OMPA TABI LI TY S TAT EMEN TS Feder al Communi cations Co m mi ssion Radi o and T elevi sion Int erfer ence Stateme nt for Cl ass B De vices CSA ST A TEMENT VCCI ST A TEMENT L IMI TE D W ARRA NTY[...]

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A BOUT T HIS G UIDE Introd uc t io n This gui de describes h ow t o ins tall and use the S uperStack ° II UPS Manage ment Modu le. Each pr ocedure is outl ined i n a series of st eps. Thes e pr oced u r es are written prim arily for ne t w ork su pervisors wh o ar e responsib le for installing and configuring the Manage ment Module. Y ou sho uld a[...]

vi A BOUT T HIS G UIDE The text con ventions that ar e used in this guide are: Conven tion De scriptio n “Enter” vs. “Type” When the wor d “en ter” is used i n thi s gu ide, i t mean s to type som ething, then pr ess the Retu rn or Enter ke y. Do not pr ess the Retu rn or Enter ke y when an ins truction s imply says “t ype. ” Text r[...]

1 I NTRODUCTI ON In the m oder n business environment, com munication and sh a r ing information is crucial. W ith computer networks becoming larger and more complex, a constant power supply is vital to the operation of our orga nization. Y our computer syste m relies on the battery backup of an Uninter ruptible Power System (UPS) to maintain netwo[...]

DUA1 602-0AAA0 1 1-2 C HAPT ER 1: I N T R O DUC T IO N Sim ple Net work Ma nage me nt Pr ot ocol (S NMP) is a protocol that control s how a management station gains informatio n from a device. SNMP is composed of thre e a r eas: ■ A set o f rules that define how a manageme nt station c an communic ate wi th a device. ■ A Mana gemen t In for mat[...]

2 I NSTALLATION This chapter describes the SuperStack II UPS M a nagem ent Module and how to install the module in the Supe rSt ack II UPS. The Supe rStack II U PS M anagement M odule The M anageme nt Module i s a singl e box that c onnects to t h e SuperStack I I UPS directly through the management pow er connecto r . The M anagement Mod ule is av[...]

DUA1 602-0AAA0 1 2-2 C HAPT ER 2: I N S TALLA TION werden d ürf en. Schl ießen Sie keine T e l e fo na n sc hlüsse a n diese Buchsen a n. Figur e 2-1 Ether net Mo del Connections Figur e 2-2 T oke n-Ring Model Connections[...]

DUA1 602-0AAA0 1 Bef o re Y o u St ar t 2- 3 Befor e Y ou Sta r t Y ou must have a SuperStack II U PS installed and operating t o use the Manageme nt Mo dule, in additi on to one of the following cabl es: ■ T wiste d -pair cable for an Ethernet n etwork ■ The patch cable (STP or UTP) for your T oken Ring network type Inst all ing t he Manage me[...]

DUA1 602-0AAA0 1 2-4 C HAPT ER 2: I N S TALLA TION Figur e 2-4 Sli ding the Module into th e UPS 3 Connect the male end of the managem ent power cable ( p r ovi ded with the m odule) i nto the manage ment pow er conne ctor on the back panel of the UP S . Connect the other e nd of the c able to the management power c onn ec to r on the Man ag eme nt[...]

3 C ONFIGURING T HE M ANAGEMENT M ODULE Y ou must configur e the SuperStack II UPS Management Module before you c an use it. The Management Module ha s a configuration pr ogram that you can acc e ss b y connec ting the modul e to a terminal or a computer with a te rminal emulation program. Be f or e Y ou St art Make s u r e y o u c ontac t your net[...]

DUA1 602-0AAA0 1 3-2 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE 2 Plug th e other end of the serial cable i nto the ser ia l port on t h e back of the term i nal. 3 Press [Retur n]. The Main Confi guration screen for the modul e type appear s ( “Figur e 3-1 Main C onfiguration Screen for Et h ernet” or “Figure 3 -2 Main Configuratio[...]

DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 3 Figur e 3-1 Main Conf igur ation Sc reen for Ethernet Figur e 3-2 Main Conf igur ation Sc reen for T oken Rin g Cha n gin g the Co nfi gur atio n Fiel ds The first fiel ds you must con figur e ar e I P addr ess, N etm ask and Default Gate way , and for T ok en Ring, Ri ng Speed. In addi[...]

DUA1 602-0AAA0 1 3-4 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE IP address, type: IP a. b.c. d w here a, b, c , and d are numbers between 0 and 2 55. The new values do not a ppear until you press [Enter] on a blank comma nd line to redisplay the screen. If y ou enter a c om mand wi thout a new value, th e existin g value for that option a[...]

DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 5 If you do not k no w t he Netmask value to use, contact y our network administrator . Pres s [Enter] to save the new setti ng and return to t h e configuration screen. Gat eway ( GW) T o change the d efault gatewa y , type GW followed by a space and the default gateway . The defa u lt g[...]

DUA1 602-0AAA0 1 3-6 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE BOO TP retries ( BR) Ty p e BR fol lowed by a space and the num ber of ti me s the Manage ment Module should r e quest BOOTP configuration. Y ou can spe cif y any positive number up to 255 (the defaul t is 30) . If you set thi s field to 0, no BOOTP requests a r e made. T o h[...]

DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 7 Pres s [Enter] to save the new setti ng and return to t h e configuration screen. UPS Unit ID (ID ) T o c hang e the UPS Unit ID field type ID fol lowed by a space and the “nam e of the UPS unit“ that you are currently configuring. Y o u must use quotes to enclose the U PS unit na m[...]

DUA1 602-0AAA0 1 3-8 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE Se t-commun i ty name (CS ) Ty p e CS followed by a space and the community name to change the community n a m e the SN MP manager uses w hen performing set or get ope rations. T ype up to 16 alphanumeric characters to s peci fy the set-comm unity name . This field is case-se[...]

DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 9 sys Contac t (S C) Ty p e SC followed by a s pace and the “system c ontact name“ t o change this fiel d . Y ou must use quotes to enclos e the s ystem contact name. T ype u p to 63 alp hanumeric characters to identify someone to contact with questions about this devi ce. For example[...]

DUA1 602-0AAA0 1 3-1 0 C HAPTER 3: C ON FI GURIN G T HE M ANAGEMENT M ODULE Ho st T able Set up Scree n The Host T able Setup sc reen allow s you to add hosts permanentl y to the Management M odule’ s Host T a ble. The host table automatically adds hosts as n onpermanent entries when ho st communic ation is establ ished with the M anagemen t M od[...]

DUA1 602-0AAA0 1‘ Hos t T able Setup Screen 3-11 IP Addres s (HI) Ty p e HI and the h ost n u mber foll ow e d by a s pac e and the IP address of the host entry that you want to m odify . Use the format a. b.c.d, wher e a, b, c, and d ar e numbers between 0 and 255. If y ou type a number that is not in this ra n ge, a n err or me ssage app ears. [...]

DUA1 602-0AAA0 1 3-1 2 C HAPTER 3: C ON FI GURIN G T HE M ANAGEMENT M ODULE Press [Return] t o save the new setting a nd r e turn to the host access list. The default setting for t h is field is 0 ( Non e ). Tr a p Ty p e ( T T ) T o set the trap type, type TT and the host num ber followed by a space and the trap type. The Mana gement Mod ule provi[...]

4 C ONNECTING T O T HE N ETWORK Be sur e you have the appr opriate ca bles and c onnectors as described in “Be f o re Y ou Start ” on page 2-3. Ethern e t Model T o c onnect a n Ethernet Manage ment Module t o the n etwork: 1 Plug one end of a twisted-pair c able into the RJ-45 port o n the Manage ment Modu le. 2 Plug the other end i nto an a p[...]

DUA1 602-0AAA0 1 4-2 C HAPT ER 4: C O NNECTI NG T O T HE N ETW ORK Ex itin g the Co nfigu ratio n Pr ogram T o save your configuration, type SA and pres s [Ret u rn]. Thi s comma nd saves the changes entered in the Ma in Configu r atio n scre en and re s tarts the M anagement Module. Y o ur SuperStack II UPS Mana gement Modul e is now configured. D[...]

A T ECHNICAL S PECIFI CATIONS Standards The Sup erStack II UPS Managem ent Mod ule has been d e s igned t o com ply with the fol lowing stan da rds: Ph ys ic al Prop ert i es Physic al Sp ec ification s Operating Envi r onm ent: 0-90% (noncondensin g) humidity Operating T emperature: 0-40 ° C (32-10 5° F ) Sa fet y UL 1950 CSA C 22.2-95 0 EN 6095[...]

DUA1 602-0AAA0 1 A-2 A P PE NDIX A: T ECHNICAL S P ECIFIC ATIO NS Ser i al Po rt P in O ut Figur e A-1 S erial Port Numberin g Onl y th ree lin ks shou ld be mad e. O the r p in d ef initi on s ar e fo r i nfor mat ion on ly, and ar e no t su pport ed. Figur e A-2 Seri al P ort Cabling (M odule to PC / T erminal )[...]

B T R OUBLESHOOTING Use th e following troubleshooting chart to help you solve any problems that m ay occur with the Supe rSt ack II UPS M anagement Module. T able B- 1 T r oubleshooting C hart Pr obl em Possi ble Caus e Corr ecti ve Acti on Mana gement Modu le does not respo nd to SNMP get req uests, but does re spond to pi ngs. Wrong co mmunit y [...]

DUA1 602-0AAA0 1 B-2 A P PENDI X B: T ROUBLESHOO TING The T oken Ring st ops fu nc tio nin g wh en the Manage ment Module p owers up and s tarts connec ting to the Toke n Rin g. Incorr ect ring spe e d confi gure d in the Mana gement Module. Verify the pro per ring spe ed with the netwo rk admini strator, an d configur e the Manag ement Modu le for[...]

C T ECHNICAL S UPPORT 3Com provides easy a ccess t o technical support inform ation through a variety of se rvi ces. Thi s appendix desc ribes these services. On-l ine T echnical S e rvice s 3Com offers worldwide product s upport s even days a week, 24 hours a day , through the foll owing on-li ne sy stems: ■ 3Com Bulletin Board Servic e ( 3ComBB[...]

DUA1 602-0AAA0 1 C-2 A P PENDI X C: T ECHNICAL S UPPORT Acces s by ISDN ISDN users can dial-in to 3C omBBS using a digital modem for fast access up to 56 Kbps. T o acce ss 3C omBBS usi ng ISDN, dial the following number: (40 8) 654-2703 Wor l d Wid e We b S i te Access the lat e st networking information on 3Co m’ s World W ide Web site b y enter[...]

DUA1 602-0AAA0 1 3ComF acts A utomat ed Fax Service C- 3 2 Enter go threecom. 3 Pr ess [Ret urn] to see th e Ask3Com SM main menu . 3Com Facts A u t o mate d Fax Service 3Com Corporatio n’ s i nteractive fax se rvice, 3Com Facts, provides data s heets, technical articles, diagram s, and troubleshoo ting instruction s on 3Com products 24 hours a d[...]

DUA1 602-0AAA0 1 C-4 A P PENDI X C: T ECHNICAL S UPPORT qualified to p rov ide a variety o f services, inc luding net work planning, installation, har dw are m aintenance, application tra i ning, and s upport services. When you contact your n etwork supplier for assistance, have the following information r eady: ■ Diagnostic er r or messag e s ?[...]

DUA1 602-0AAA0 1 Returni ng Pro ducts for Re pair C- 5 *These numbe rs ar e tol l-fr ee Re tur nin g Produ cts fo r Repa ir A product sent dire ctly to 3C om for repair must first be as signed a Retur n Materials Authorization (RM A) num ber . A product se nt to 3Com without an RMA number wi ll be retur ned to the sender unope ned, at the s ender?[...]

DUA1 602-0AAA0 1 C-6 A P PENDI X C: T ECHNICAL S UPPORT[...]

E L E C T R O -M A G N E T I C C O M P A T A B I L I T Y S T A T E M E N T S F eder al C ommunica tion s C ommis sion Ra dio an d T el evisio n Inter fe ren ce Stat eme nt for Clas s B Dev ices T his equi pment has been test ed and f ound t o comply wi th the l imits for Cla s s B digi tal dev i ces, pur sua nt to pa rt 1 5 of th e FCC Rul es. Thes[...]

VC CI ST A TEM ENT[...]

Limit e d W arranty HA RDWARE : 3Com wa rrants its hardware p roducts to be f r ee from de f ects in workm a nship and materials, unde r normal use and service, fo r the fo llo w ing l e ngths of time fro m the date o f purchase from 3Com or its Authorized Reseller . If a product does not operate as warra nted d u ring the applicable warr a nt y pe[...]

W ARRANTIES EX CL U S IV E : IF A 3COM P RODUCT DOES NO T OPERA TE AS W ARRANTED AB O VE , CUSTOMER’S SOLE REMEDY SHALL BE R EP AI R, R EP LACEMENT , OR REFUND OF THE PURCHASE PRICE P AID, A T 3COM’S OPTION. THE FOREGOIN G WARRANTIES AND REMEDIES ARE EXCL USI VE AND ARE IN LIEU OF ALL OTHER W ARRA NTIES, EXPRESS OR IM PLIED, EITHER IN F ACT OR [...]