3Com 5500G-EI manual

3Com ® Switch 5500 Family Getting Started Guide Switch 5500-EI Switch 5500G-EI www.3Com.com Part No. 10014 925, Rev. AD Published: August, 2007[...]

3Com Corporation 350 Campus Drive Marlbor ough, MA USA 01752-3064 Copyright © 2006-2007, 3Com Corporation . All rights reserved . No part of this doc umentati on may be reprod uced in any form or by any means or used to make any derivative work ( such as translation, transforma tion, or ad aptation) without written permissio n from 3Co m Corporati[...]

C ONTENTS A BOUT T HIS G UIDE Release Notes 8 Conventions 8 Related Documentat ion 8 Accessing the Documentation 9 Documentation Comments 10 1 I NTRODUCING THE S WITCH 5500 F AMILY About the Switch 5500 Family 12 Switch 5500 Family — Fr ont View 14 Switch 5500 — Rear View Detail 21 Default Settin gs 27 2 I NSTALLING THE S WITCH Package Contents[...]

Manually Configuring the IP Information 61 Viewing Au tomatically Conf igured IP Information 67 Setting Up Comm and Line Interf ace Manageme nt 69 Setting Up Command Line Interface Management us ing SSH 70 Setting Up We b Interface Management 71 Setting Up SNMP Management 72 Changing the Default Passwords 73 Downloading the Configur ation Conversio[...]

B P IN - OUTS Null Modem Cable 123 PC-A T Serial Cable 123 Modem Cable 124 Ethernet Port RJ-45 Pin Assignments 124 C T ECHNICAL S PECIFICATIONS Switch 5500 (28 Port) 128 Switch 5500 PWR (28 Port ) 129 Switch 5500 (52 Port) 130 Switch 5500 PWR (52 Port ) 131 Switch 5500 FX (28 Port) 132 Switch 5500G-EI (24 Port) 133 Switch 5500G-EI PWR (24 Port ) 13[...]

I NDEX R EGULATORY N OTICES 10014925-AD_S5500_GSG.book Page 6 Thursday, August 16, 2007 12:29 PM[...]

A BOUT T HIS G UIDE This guide provides all the information you need to install and use the following switches in their default state: All procedur es describ ed in this guide apply to all models except where stated. The guide is intended for network administrators who are responsible for installing and set ting up network eq uipment; consequently [...]

8 A BOUT T HIS G UIDE Release Notes The Release Notes provide important information about the current software r elease, including new features, modifications, and known problems. Y ou should read the Release Notes before installing the Switch in your network. If the information in the Release Notes differs from the information in this guide, follo[...]

Accessing the Documentation 9 ■ Release No tes These notes p rovide information about the cur rent software r elease, including new features, modifications, and known problems. The Release Notes are supplied in hard copy with your Switch. Accessing the Documentation The Switch 5500 Family documentati on is available in Adobe Acrobat Reader Portab[...]

10 A BOUT T HIS G UIDE Documentation Comments Y our suggestions are ve ry important to us. Th ey will help make our documentation more useful to you. Please e-mail co mments about this document to 3Com at: pddtechpubs_comments@3com.com Please include the following information when commenting: ■ Document ti tle ■ Document part number and re visi[...]

1 I NTR ODUCING THE S WITCH 5500 F AMILY This chapter contain s introductory information about the Switch 5 500 and how it to use it within a network. It includes hardwar e and software feature summaries and contains the following section: ■ About the Switch 5500 Family ■ Switch 5500 Family — Front View ■ Switch 5500 — Rear View Detail ?[...]

12 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY About the Switch 5500 Family The Switch 5500 Family in cludes mixe d media devices consisting of those described in Ta b l e 3. Ta b l e 3 Switch 5500 Family Hardwar e *Depending on Power Supply Unit Fitted †Combo SFP and 10/100/100 Ports The Switch 5500 Family provides high-performance workgro[...]

About the Switch 5500 Family 13 For information about using the software features of the Swit ch, refer to the “Command Reference Guid e” lo cated at www .3com.com. Summary of Ha rdw a re F e a tu res Ta b l e 4 summarizes the hardware featur es that are supported by the Switch 5500. Ta b l e 4 Ha rdw are F ea tu re s Feature Switch 5500 Family[...]

14 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY Switch 5500 Famil y — Front View Figure 1 Switch 5500-SI and EI 28-Port — fr ont view Figure 2 Switch 5500-SI and EI 52-Port — fr ont view Figure 3 Switch 5500-EI 28-Port PWR - fr ont view Unit LED Console Port Mode LED Power LED 10/100BASE-TX Ports Port Status LEDs 1000BASE-X Ports RPS LED[...]

Switch 5500 Family — Front View 15 Figure 4 Switch 5500-EI 52-Port PWR - fr ont view Figure 5 Switch 5500-EI FX 28-Port — front view Switch 5500G-EI Figure 6 Switch 5500G-EI (24 port) — fr ont view Unit LED Console Port Mode LED RPS LED 10/100BASE-TX Ports Port Status LEDs 1000BASE-X Ports PWR LED SuperStack 4 Switch 5500 PWR 52 Port 3CR17172[...]

16 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY Figure 7 Switch 5500G-EI (48 port) — fr ont view Figure 8 Switch 5500G-EI SFP (24 port) — fr ont view WAR NI N G : The RJ-45 por ts are shielded RJ-45 data sockets. Y ou cannot use them as standard traditional te lephone sockets, or to connect the unit to a traditional PBX or public telephone[...]

Switch 5500 Family — Front View 17 Y ou can disable auto-negotiati on. Y ou can manually configure these ports to 10 Mbps half duplex, 100 Mbps half duplex, 10 Mbps full duplex, or 100 Mbps full duplex. It is not possible to manually configure a 1000 Mbps link because aut o-negotiation is mandatory in the 1000 Mbps stand ard. If you disable auto-[...]

18 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY Unit LED The Unit LED is a seven segment display visible on the front of the Switch. The Unit LED indicates the unit numb er in a fabric, PO ST test ID, an d software upgrade information. In the unlikely event of a hardwar e fault occurring, you can use the Unit LED to help diagnose the problem. [...]

Switch 5500 Family — Front View 19 Off No link is present. Duplex Green Full duplex , blinking off fo r every packet received or transmitted. Yellow Half duplex, blinking off for every packet received or transmitted. Yellow flashing The port has failed POST. Off No link is present. PoE Green Power is being delivered to the port. Green flashing Po[...]

20 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY Unit LED Green Power on Self Test (POST) is in progress. During POST a test ID number appears in the Unit LED (seven segment display ) or Software download is in progress. During software download, a clockwise cycli ng bar appears in the Unit LED. Green flashing The Switch has failed POST. The Un[...]

Switch 5500 — Rear View Detail 21 Switch 5500 — Rea r View Detail Figure 9 Switch 5500-SI, EI and FX — r ear view Figure 10 Switch 5500-EI PWR - r ear view Switch 5500G-EI Figure 11 Switch 5500G-EI — r ear view PWR LED Green The Switch is powered-u p and operating n ormally. Green flashing Self Test (POST) or Softwar e Download is in progre[...]

22 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY Expansion Module Slot (Switch 5500G-EI Only) Y ou can use this slot to install an Expansion Module. The Switch 5500G Family provides one expansion module slot on the r ear panel in which you can use an 8-port 1000 Mbps SFP module, a 1-port 10 Gbps XENP AK module, or a 2-port 10 Gbps XFP module. 8[...]

Switch 5500 — Rear View Detail 23 Figure 13 2-port 10 Gbps XFP module Ta b l e 6 lists the available XFP tra nsceivers. Ta b l e 6 XFP transceivers supported by 2-port 10 Gbps XFP module Notes : ■ The type of 10 Gbps XFP module may be different from those listed above. For the most up-to-date information, ref er to www .3com.com. ■ For XFP tr[...]

24 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY Figure 14 1-port 10 Gbps XENP AK module The T able 7 lists the available XENP AK optical modules: Ta b l e 7 XENP AK optical port module supported by 1-port 10 Gbps XENP AK module For specifications of XENP AK T ranscei vers, refer to 3Com’ s Web site at www .3Com.com. WAR NI N G : When an Expa[...]

Switch 5500 — Rear View Detail 25 de maintenanc e, lisez le s informati ons relatives à la sécurité qui se trouvent dans l'annexe A de ce guide. VORSICHT : Bevor Sie Komponenten der Switch 5500-Baureihe installieren oder dein stallieren und bevor Sie W artungsarbeiten ausführen, müssen Sie die in Anhang A dieses Handbu chs aufgeführten[...]

26 C HAPTER 1: I NTRODUCING THE S WITCH 5500 F AMILY A VVERTENZA: Prima di installare o rimu overe qualsiasi componente dello Switch 5500 Family o di eseguire qualsiasi procedura di manutenzione, leggere le inform azioni di sicurezza riportate nell'Appendice A di questa guida. OSTRZE Ż ENIE: Przed instalacj ą lub usu ni ę ciem jakichkolwiek[...]

Default Settings 27 Default Settings Ta b l e 10 shows the default settings for the Switch 5500 Family: Ta b l e 10 Default Settings Feature Switch 5500 Automatic IP Configurati on Enabled Port Status Enabled Port Speed Auto-negotiated Duplex Mode Auto-negotiated Power over Ethern et Enabled (3CR17171-91 and 3CR17172-91 only ) Flow Control Auto-neg[...]

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2 I NSTALLING THE S WITCH This chapter contains the informat ion you need to install and set up the Switch 5500. It covers the following top ics: ■ Package Contents ■ Choosing a Suitable Site ■ Rack-mounting ■ Connecting a Redundant Power Supply ■ Placing Units On T op of Each Other ■ The Power -up Sequence ■ SFP Operation ■ Packing[...]

30 C HAPTER 2: I NSTALLING THE S WITCH A VVERTENZA: Informazioni di sicurezza. Prima di installare o rimuovere qualsiasi componente dal Sw itch 5500 o di eseguire qualsiasi procedura di manutenzione, leg gere le informazioni di sicurezza riportat e nell'Appendice A della pres ente guida per l'utente. OSTRZE Ż ENIE: Informacje o zabezpiec[...]

Choosing a Suitable Site 31 Ta b l e 11 Package Contents Choosing a Suitable Site The Switch 5500 Family is suited for use in an in ter nal wiring closet, a network room, or telecommunications room, wher e you can mount it in a standard 19-inch equipment rack or leave it free-standing. CAUTION: Ensure that the ventilation holes are not obstructed. [...]

32 C HAPTER 2: I NSTALLING THE S WITCH ■ Air flow is not restricted around the switch or through the vent s in the side of the switch. 3Com r ecommends that you provide a minimum of 25 mm (1 in.) clearance. ■ The air temperature around the switch does not exceed 40 °C (104 ° F). If the switch is installed in a 19-inch rack or closed assembl y[...]

Rack-mount ing 33 3 Insert the two screws and tighten them with a suitable screwdriver . Figure 15 Fitting a fr ont bracket for rack-mounting Y ou must use the screws supplied wi th the securing brackets. Damage caused to the unit by using incorrect screws invalidates your warranty . 4 Repeat steps 2 and 3 for the other side of the switch. 5 Insert[...]

34 C HAPTER 2: I NSTALLING THE S WITCH Switch 5500 and Switch 5500G-EI (PoE) T o rack-mount the fr ont of your Switch 5500 and Switch 5500G-EI (PoE): 1 Place the switch the right way up on a hard flat surface, with the fr ont facing towards you. 2 Place a securing bracket over the mounting holes on o ne side of the front of the switch, as shown in [...]

Connecting a Redund ant Power Supply 35 Figure 16 Fitting a r ear rail bracket for rack-mounting 4 Insert the switch int o the 19-inch rack and secure it with suitable scr ews (not pr ovided). Ensur e that the ve ntilation ho les are not obstructe d. 5 Connect the network cables. 6 Place a unit information label on the un it in an easily accessible[...]

36 C HAPTER 2: I NSTALLING THE S WITCH WAR NI N G : When powering any Switch 5500 from an RPS, make sure that the unit is earthed (grounded) by either connecting the power cord to the unit or by connecting the earth terminal on the rear of the unit to a reliable electrical earth (or by co nnecting both). Ens ure that the earth connection is made be[...]

Connecting a Redund ant Power Supply 37 ■ Uninterruptable Power — the system allows easy connection and maintenance of batteries to the RP S shelf to fur ther increase the availability of the system. ■ Additional Power to PoE Ports — the PoE switch’ s internal AC Power Supply provides enough powe r fo r most network applications. Y ou can[...]

38 C HAPTER 2: I NSTALLING THE S WITCH Specifying the Redundant Power System 3Com’ s r edundant power so lution allows you to use any off-the-shelf -48V DC RPS that meets the requir ements defined in Appendix C on page 127 . For an app rov ed vendor li st, mor e details about pur chasing the 3Com recommended RPS, and a full set of requir ements g[...]

Connecting a Redund ant Power Supply 39 3Com’ s RPS solution uses -48V DC power distribution. The RPS system provides bulk -48V DC power that is separately distributed to a number of network switches. Each RPS consists of a shelf that can house fr om one to six r ectifiers, a Distribution Module, and a Management Mod ule. Connecting the Switch to[...]

40 C HAPTER 2: I NSTALLING THE S WITCH Figure 17 RPS Connection to the Switch When the RPS is connected to the switch, you can move the cir cuit breaker in the RPS to the closed (o n) position and th e switch will be powered by the -48V DC power . The -48V DC power takes priority over the AC mains and powers th e switch if it is connected. Connecti[...]

Connecting a Redund ant Power Supply 41 RPS LED The RPS status LED on the front of the Switch 5500 indicates the st atus of the RPS and AC supplies as shown in Ta b l e 16 . Ta b l e 16 RPS LED Colors Using Power over Ethern et The Switch 5500G-EI Po wer over Ethern et (PoE) units can supply power to any IEEE 802.3af compliant device through any of[...]

42 C HAPTER 2: I NSTALLING THE S WITCH The Switch 5500 supports 3Com 8 02.3af equipment. For the lat est list of supported devices, refer to the produ ct page on the 3Com web site a t http://www.3com.com/ For additional information on Power over Ether net, refer to the Power over Ethernet Configu ration chapter in the Configuration Guide available [...]

Placing Units On Top of Each Other 43 CAUTION: When you use the Phillips screwd river or power screwdriver to fasten captive screws on both sides of the module, make sure the captive force moment is not larger than 0.4 Nom. Placing Units On T op of Each Other If the switch units are fr ee-standing, you can stack up to eight units. If you are mixing[...]

44 C HAPTER 2: I NSTALLING THE S WITCH Ta b l e 17 Unit Status Colors If you encounter a problem, see th e section entitled “Solving Problems Indicated by LEDs” on page 82 fo r a list of suggested solutions. CAUTION: The switch has no ON/OFF switch; the only method of connecting or disconnecting main s power is by connecting or disconnecting th[...]

The Power-up Sequence 45 Ta b l e 18 Cables requir ed to connect the switch to other devices with auto-negotiation disabled CAUTION: If you want to install the switch using a Categor y 5E or Category 6 cable, 3Com recomm ends that you briefly connect the cable to a grounded port before connectin g network equipment, other wise the cable’ s Electr[...]

46 C HAPTER 2: I NSTALLING THE S WITCH Ta b l e 19 1000BASE-X SFP Port Cable Range Choosing the Corr ect Cables for the 100BASE-X SFP Ports The 100BASE-LX10 SFP tran sceiver supports a direct connection to a single-mode fiber -optic cable. The 100BASE-FX SFP transceiver supports a direct connection to mult i- mode fiber -op tic cable. Ta b l e 20 d[...]

SFP Operation 47 SFP Operation The following sections describes how to select and use an SFP transceiver in an SFP port. Appr oved 1000BASE-X SFP T ransceivers The approved Gigabit E ther net SFP tran sceivers inclu de: ■ 3CSFP91 SFP (1000BASE-SX) ■ 3CSFP92 SFP (1000BASE-LX) ■ 3CSFP93 SFP (1000BASE-T) ■ 3CSFP97 SFP ( 1000BASE-LH70) 3Com may[...]

48 C HAPTER 2: I NSTALLING THE S WITCH Approved 100BASE-X SFP T ransceivers The following list of approved 100Mbps SFP transceivers is correct at the time of publication. ■ 3CSFP81 100BASE-FX ■ 3CSFP82 100BASE-LX10 ■ 3CSFP85 100BAS E-BX10-D ■ 3CSFP86 100BASE-BX10-U SFP transceivers must be matched with the correct cable type as follows: ■[...]

SFP Operation 49 Inserting an SFP T ranscei ver T o activate the SFP ports: SFP transceivers are hot-insertabl e and hot-swappab le. Y ou can remove them from and insert them into an appropriate SFP port without having to power down the switch. 1 The SFP transceiver (shown in Figure 18 ) is keyed so that there is only one way that you can install i[...]

50 C HAPTER 2: I NSTALLING THE S WITCH 4 Check the LEDs on the f ront of the switch to ensure that it is operating correctly . Refer to the section entitled “LEDs” on page 18 for more information. Removing an SFP T ransceiver T o r emove the transceiver (it is not necessary to power -down your switch): 1 Disconnect the cable from the transceive[...]

Packing and Shipping the Switch 5500 51 CAUTION: When insta lling and removing an Optional Inte rface Module, note that: ■ Do not exert excessive force on the module or touch the components on the module surface. ■ If you are not installing a new modu le , insert a blank fil ler panel to keep the du st out and to ensure normal vent ilation with[...]

52 C HAPTER 2: I NSTALLING THE S WITCH The Switch 5500SI and EI T o package your Switch 5500 unit correctly , orient the switch so that the front of the unit faces the fr ont of the box, rather than the righ t of the box as shown in Figure 20 . Polystyrene Supports Switch Unit PSU Blanking Plate Cable Packaging PORT SIDE PSU SIDE 10014925-AD_S5500_[...]

Packing and Shipping the Switch 5500 53 Figure 20 Corr ect Orientation When Packing the Switch 5500SI and 5500EI The Switch 5500-EI PWRs The 5500-EI PWRs should be orientated like the 55 00G-EI (see Figure 19 ) and not fac i ng fo r w a r d . 10014925-AD_S5500_GSG.book Page 53 T hursday, August 16 , 2007 12:29 PM[...]

54 C HAPTER 2: I NSTALLING THE S WITCH 10014925-AD_S5500_GSG.book Page 54 T hursday, August 16 , 2007 12:29 PM[...]

3 S ETTING U P FOR M ANAGEMENT T o make full use of the featur es offer ed by your switch, and to change and monitor the way it works, y ou use management software that resides on the switch. Managing the switch can help you to impr ove its efficiency and, therefore, the ov erall performance of your netwo rk. This chapter explains t he initial setu[...]

56 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Methods of Managing a Switch Y ou can manage your switch using one of the following methods: ■ Command line interface management ■ Command line interface management using SSH ■ Web interface management ■ SNMP management Command Line Interface Management Each switch h as a command line int erface ([...]

Methods of Managing a Switch 57 Command Line Interface Management using SSH The Switch 5500 sup ports Secure Shell version 2.0 (SSHv2), allowing secure access to the Command Line Interface of the switch. If you use SSH to administer your switch, and the network traffic is intercepted, no passwor ds or configuration information are visible in the da[...]

58 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Setting Up Y our Switch This section provides an overview ho w to set up your switch and manage that switch when it is in its default state. Figure 25 summarizes the setup process. Detailed steps are pr ovided in the sections that follow . In brief, you need to: ■ Manually configure the IP information f[...]

Setting Up Your Switch 59 CAUTION: T o protect yo ur switch from unauthorized access, you must change all three default passwords as soon as possible, even if you do not intend to actively manage your sw itch. For more informat ion on the default user names and changi ng the default passwords, see “Changing the Default Passwords” on page 73 . I[...]

60 C HAPTER 3: S ETTING U P FOR M ANAGEMENT For a detailed description of how au tomatic IP configu ration operat es, refer to the “Switch 5500 Family Configuration Guide” available on 3Com’ s Web Site at www .3com.com . Y ou should use the automatic IP configu ration method if: ■ your network uses DHCP to allocate IP information ■ the sw[...]

Manually Configuring th e IP Information 61 Manually Configuring the IP Information Y ou can manually configure the switch’ s IP information by: ■ Connecting a workstation using a console cable to the switch’ s console port. Y ou can then manually enter IP information using the command line interface (CLI). ■ Connecting a workstation using [...]

62 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Connecting the W orkstat ion to the Switch 1 Connect the workstation to the console port using the console cable as shown in Figure 26 . Figure 26 Connecting a W orkstation to the Switch via the Console Port T o connect the cable: a Attach the RJ-45 connector on the cable to the switch ’ s console port.[...]

Manually Configuring th e IP Information 63 or <5500-xx> displays (where xx is either SI or EI) as shown in Figur e 27 . Once you have logged into the swit ch, you are automatically in User Vie w . Figure 27 User View Login 3 Enter th e system-view command and pr ess Enter . The [5500-xx] pr ompt displays ( where xx is either SI or EI) 4 Ente[...]

64 C HAPTER 3: S ETTING U P FOR M ANAGEMENT console port to manage the switch, you can disconnect the serial cable and close the terminal em ulator softwar e. Connecting to a Front Panel Port T o set up your switch manually you ca n, alter natively , make a connection to a front panel port. T o do this you need an IP address. Refer to “Viewing Au[...]

Manually Configuring th e IP Information 65 T o connect the cable: a Attach an RJ-45 connector at one en d of the Ethernet cable to the Network Interface Card (NIC) in the workstation. b Connect the RJ-45 connector at the other end of the cable to one of the front panel ports on the switch. Do not interconnect the switch to any other unconfigur ed [...]

66 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Using the Command Line Interface through T elnet 1 T o start a T elnet session to the unit, fr om Microsoft Windows, click Start > Run . In the Open field type Telnet xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the switch’ s IP addr ess) and click OK . 2 Press Enter to open a login prompt. If the login[...]

Viewing Automaticall y Configured IP Informatio n 67 Y ou can now set up your switch man agement method. See “Methods o f Managing a Switch” on page 56 to determine which method is best for you. Viewing Automatically Configured IP Information If you allow the switch to automatica lly configure its own IP information, you need to discover and vi[...]

68 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Viewing IP Information via the Console Port T o view the automatically-allocated IP informatio n using the command line interface: 1 Connect your switch to the network us ing the Ether net cable. As soon as a network connection is made the switch begins the automatic IP configuration process. The automati[...]

Setting Up Command Line Interface Management 69 Setting Up Command Line Interface Management This section descr ibes how to set up command line interface management using a local console po rt connect ion or over the network. User Interface Overview The switch provides a user interface so that you can configure and manage the port data. There ar e [...]

70 C HAPTER 3: S ETTING U P FOR M ANAGEMENT (where xxx. xxx.xxx.xxx is the IP addr ess of the switch) If you are opening a T elnet session using third party software, you must enter the IP address in the format suitable for that softw are. 5 At the User name prompt, enter admin as your user n ame and press Return . At the password pr ompt press Ret[...]

Setting Up Web Interface Management 71 5 Open an SSH session and ac cess the sw itch using the switch’ s IP address and port number . The first time you connect to the switch, the client asks you to confirm that the host key is correct for the device. 6 The switch and the SSH client authentica te each other and a secure connection is established.[...]

72 C HAPTER 3: S ETTING U P FOR M ANAGEMENT For the browser to operate the W eb interface correctly , make sur e that JavaScript™ and Cascading Style Shee ts ar e enabled on your browser . These features ar e enabled on a browse r by default. Y ou will only need to enable them if you have changed your browser settings. Web Management Over the Net[...]

Changing the Default Passwords 73 The default write community string is private . T o change this setting, in System View , ente r display snmp community. T o manage your switch using an SNMP network management application, you need to specify th e same SNMP comm unity strings for the users defined on the switch and t he management application. Y o[...]

74 C HAPTER 3: S ETTING U P FOR M ANAGEMENT [5500-xx] local-user admin <cr> [5500-xx-luser-admin] password simple xxxxxxxx (where xxxxxxxx is your chosen password ). Save the configuration in the User Vi ew . For informat ion on the lost passwor d procedure refe r to the Configuration Guide. Downloading the Configuration Conversion Utility Th[...]

4 C RE A T I N G AN XRN S TACKING F ABRIC This chapter contains the inf ormation you need to create an XRN Stacking Fabric. It covers the following topics: ■ How T o I nterconnect Units ■ Guidelines For Interconnecting Units ■ Unit Numbering within the Fabric How T o Interconnect Units Up to eight 3Com Switch 5500 units can be interconnected [...]

76 C HAPTER 4: C REATING AN XRN S TACKING F ABRIC Ta b l e 23 SuperStack 4 Switch 5500 Support for XRN Distributed Fabric Stacking Switch 5500 Units 1 Ensure that the switch units that you wish to interconnect have the latest software agent installed. Y ou can use the display version command to check this. 2 Enable the ‘up port’ and the ‘down[...]

How To Interconnect Units 77 As with all Switch 5500 CLI commands, the format for entering a command that is port specific is x/y/ z, where x = unit number , y = module number (in the case of the Switch 5500 this will always be 0), z = port number . 3 Connect the Fabric-enabled ‘up’ port on one Switch 5500 unit to the Fabric-enabled ‘down’ [...]

78 C HAPTER 4: C REATING AN XRN S TACKING F ABRIC Guidelines For Interconnecting Units This section offers some guidelines for creating a Fabric. Using these guidelines will help prevent pr oblems arising when setting up yo ur Fabric. ■ The maximum number of switch units that can be interconnected is eight. ■ It is not possible to create a Fabr[...]

Unit Numbering within the Fabri c 79 Adding and removing units from the Fabric does no t cause any renumbering to occur and the Fabric will continue to work normally . Renumbering only occurs when the Fa bric is next power cycled if the units are configured to auto-number . The unit LEDs will display the unit number in the Fabric, fr om 1 to 8. Fig[...]

80 C HAPTER 4: C REATING AN XRN S TACKING F ABRIC 10014925-AD_S5500_GSG.book Page 80 T hursday, August 16 , 2007 12:29 PM[...]

5 P RO B L E M S OLVING This chapter helps you to diagnose an d solve problems you may have with the operation of your switch. Th ere is also an explanation of IP addressing and upgrading software. The topics covered ar e: ■ Solving Pr oblems Indicated by LEDs ■ So lv ing H ard ware Pro bl em s ■ Solving Commu nication Pr oblems ■ Solving F[...]

82 C HAPTER 5: P ROBLEM S OLVING Solving Problems Indicated by LEDs If the LEDs on the switch indicate a pr oblem, refer to the list of suggested solutions below . The PWR LED does not light Check that the power cable is firmly connected to the switch and to the supply outlet. If the c onnection is secure and ther e is still no power , you may have[...]

Solving Hardware Problems 83 Auto-negotiation problems will occur with 10BASE-T or 100BASE-T where auto-negotiation is disabled a nd incorr ect cables are being used (cross-over or straight) Auto-negotiation problems will occur with fiber if: ■ The Receiver (RX) and T ranscei ver (TX) cable connectors are swapped ■ Fibers ar e broken ■ Auto-n[...]

84 C HAPTER 5: P ROBLEM S OLVING 3 Power cycle the unit. T o do this, remove and reconnect the AC mains supply . If the unit has no AC main supply , remove and r econnect the DC RPS supply . 4 If another fan failur e warn ing messa ge is generated via the Command Line Interface or the Web interfa ce, return the unit to 3Com. Unit fails, no SNMP fan[...]

Solving Communication Problems 85 ■ If the switch is separated from your management application by a router , ensur e that the default gateway IP address within the switch is the same as the IP addr ess of the router . ■ The switch’ s IP addr ess has been entered corr ectly in your network management application (such as 3Com Network Director[...]

86 C HAPTER 5: P ROBLEM S OLVING use addresses in the range 192.168 .0.0 to 192.168.255.255 with a subnet mask of 255.255.255.0 . These suggested IP addresses are part of a group of IP addresses that have been set aside specially for use ‘in house’ only . A device is connected to a Switch 5500-EI PWR or Switch 5500G-EI but power is not being su[...]

6 U PGRADING S OFTWAR E This chapter describes how to upgrade software to your Switch 550 0. It covers the following topics: ■ The Contents of the Exe cutable File ■ Upgrading from the Command Line Interface ■ Upgrading from the Bootrom Interface ■ Bootrom Upgrade 10014925-AD_S5500_GSG.book Page 87 T hursday, August 16 , 2007 12:29 PM[...]

88 C HAPTER 6: U PGRADING S OFTWARE The Contents of the Executable File The self extracting ex ecutable file (xxxxxxxx.exe — wher e xxxxxxxx is the file name of your switch) contains the follo wing: ■ End User License ■ Release No tes ■ Application Software ■ Web S o ft w are ■ Bootrom Softwar e ■ Bundled File used with 3ND upgrade wi[...]

Upgrading from the Command Line Interface 89 Directory of unit1>flash:/ 15367 KB total (10215 KB free) 2 Y ou can check the contents of the flash for the remaining units in the fabric by entering: dir unit2>flash: dir unit3>flash: dir unit4>flash: dir unit5>flash: dir unit6>flash: dir unit7>flash: The file list should contain o[...]

90 C HAPTER 6: U PGRADING S OFTWARE The following steps enable you to backup each switch in the fabric: 1 The defaul t configurat ion file must have the name 3ComOScfg.def . This file is only used if there is no active configuration f ile ( .cfg ) in the flash file system. The defa ult configuratio n file is the same for every Switch 5500 of the sa[...]

Upgrading from the Command Line Interface 91 (where aaa.aaa.aaa.aaa is the IP address of the TF TP server) Replace unit1 with unit2 and _1.cfg with _2.cfg and so on for each switch in the fabric. 3 The Web user interface file and the application file must be the same on all switches in the fabric. It is not necessary to backup these files because t[...]

92 C HAPTER 6: U PGRADING S OFTWARE The number 1.04 will match the version number in the bootr om file, which is 01_04 . If the version number of th e file matches the displayed version, there is no need to download the bootrom ( .btm ) fil e. File Distribution The following commands enable you to dis tribute your downloa ded files to the remaining[...]

Upgrading from the Command Line Interface 93 T o set the r emaining switches in the fabric to load the new bootrom firmware, r eplace unit1 with unit2 and so on for each switch in the fabric. 3 Y ou will now need to reboot the fabric for the changes to take effect. The switch will upgrade the bootrom firmware and boot fr om the specified software .[...]

94 C HAPTER 6: U PGRADING S OFTWARE Download the web file and the bootrom file in the same way . 3 Enter quit to exit . 4 Copy these files as described in “File Distribution” , steps 1 to 4 on page 92 . 5 Now activate these files as described in “Command Line Int erface Switch Setup” , steps 1 to 3 on page 92 . XModem (via the console cable[...]

Upgrading from the Bootrom Interface 95 5 Copy these files as described in “File Distribution” , steps 1 to 4 on page 92 . 6 Now activate these files as described in “Command Line Int erface Switch Setup” , steps 1 to 3 on page 92 . Upgrading from the Bootrom Interface This section describes how to upgrade your switch from the Bootrom Inter[...]

96 C HAPTER 6: U PGRADING S OFTWARE Boot menu choice: 3 Free Space: 10469376 bytes The current application file is s4b03_01_04s56.app (*)-with main attribute; (b)-with backup attribute (*b)-with main and backup attribute This option displays all the files in fl ash and also indicates the file that the switch is currently set to boot fr om (m arked [...]

Upgrading from the Bootrom Interface 97 TF TP T o upgrade software to your switch via TF TP , do the following: 1 From the Boot Menu, select option 1 (D ownload application file to flash) to display the following: 1. Set TFTP protocol parameter 2. Set FTP protocol parameter 3. Set XMODEM protocol parameter 0. Return to boot menu Enter your choice(0[...]

98 C HAPTER 6: U PGRADING S OFTWARE Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, swi t ch IP addr ess, Server IP addr ess and F TP user name and password to display the following: Are you sure to download file to flash? Yes or No(Y/N) 4 Enter y and the followi ng informat ion is di splayed to indicate the file is down[...]

Bootrom Upgrade 99 If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to start the download. The following informat ion is displayed: Now please start transfer file with XMODEM protocol If you want to exit, Press <Ctrl+X> Loading...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC 5 As the file is d ownloading, start the X[...]

100 C HAPTER 6: U PGRADING S OFTWARE A similar scr een will be displayed fo r the configuration files and the web files. In each case, the file is given the attribute “main” or “backup” Bootrom Upgrade via TF TP T o upgrade the bootr om firmware fr om the Boot menu via TF TP do the following: 1 From the Boot menu, select option 6 to display[...]

Bootrom Upgrade 101 3. Set XMODEM protocol parameter 0. Return to boot menu Enter your choice(0-3): 2 Select option 2 to display the following: Load File name: Switch IP address: Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, switch IP address, Server IP address, F TP user name and password to display the following: Are[...]

102 C HAPTER 6: U PGRADING S OFTWARE 3 Select option 2 to set the baud rate to 19200 . Y ou will also need to change the baudrate on Hyperterminal to 19200 bps and select XModem protocol. If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to start the download. The following information is displayed: Now plea[...]

A S AFETY I NFORMATION Y ou must read the following safety information befor e installing or re moving any compon ents, or compl eting any mainte nance pr ocedur es on the Switch 5500 Family . WAR NI N G : Warnings contain directions that you must follow for your personal safety . Follow all directions carefully . Y ou must read the following safet[...]

104 A PPENDIX A: S AFETY I NFORMATION urz ą dzenia nale ż y uwa ż nie przeczyta ć poni ż sze informacje o bezpiecze ń stwie. Power Cord Set — Japan Important Safety Information WAR NI N G : Installation and removal of the unit must be carried out by qualified personnel only . WAR NI N G : If installing the Sw itch 5500 toget her (one on top[...]

Important Safety Information 105 WAR NI N G : The appliance coupler (th e connector to the unit and not the wall plug) must have a configuration for mating with an EN60320/IEC32 0 appliance inlet. WAR NI N G : The socket out let must be near to the unit and easily accessible. WAR NI N G : This unit operates under SEL V (Safety Extra Low V oltage) c[...]

106 A PPENDIX A: S AFETY I NFORMATION Never look at the transmit laser while it is powered on. Never look directly at the fiber TX port and fiber cable ends when they are p owered on. WAR NI N G : This device has more than on e power input. Disconnect all power inputs to power off this device. WAR NI N G : The installa tion of the Red undant Power [...]

L’information de Sécurité Importante 107 L ’information de Sécurité Importante A VERTISSEMENT : L'installation et la dépose de ce groupe doivent être confiés à un personnel qualifié. A VERTISSEMENT : Si vous entassez l'unité switch avec les unités SuperStack 4 Hub, l'unité Switch 550 0 doit être installée en dessous[...]

108 A PPENDIX A: S AFETY I NFORMATION A VERTISSEMENT : La prise secteur doit se trouver à proximité de l’appareil et son a ccès doit être facile. A VERTISSEMENT : L ’appareil fonctionne à une tension extrêmement basse de sécurité qui est conforme à la norme CEI 60950. Ces conditions ne sont maintenues que si l'équipement auquel i[...]

L’information de Sécurité Importante 109 A VERTISSEMENT : L'installation du R PS (R edundant Power Supply) ne doit être confiée qu'à un personnel formé et qualifié. A VERTISSEMENT : Ces instructions doivent être lues conjointement avec les instructions d'installation et les consignes de sécurité qui accompagnent le RPS. A[...]

110 A PPENDIX A: S AFETY I NFORMATION Wichtige Sicherheitsinformationen VORSICHT : Alle V erfahren die in dieser Anleitung beschrieben werden gelten für alle Modelle, sofern nicht anders angegeben. Wo eine V orgehensweise für die Schalter 5500-SI 24 und Schalter 5500-SI 52 gilt wird nur der Begriff Schalter verw endet. Diese Anleitung ist für Ne[...]

Wichtige S icherheitsin formationen 111 VORSICHT : Der Betrieb dieses Geräts erfolgt unter den SEL V -Beding ungen (Sicherheitskleins tspannung) gemäß IEC 609 50. Diese Bedingungen sind nur gegeben, wenn auch die an das Gerät angeschlossenen Geräte unter SEL V -Bedingungen betrieben werd en. VORSICHT : RJ-45-Porte. Diese Porte sind geschützte[...]

112 A PPENDIX A: S AFETY I NFORMATION verbunden werden oder beides. Es ist sicherzu stellen, dass die Erdungsverbindung vor dem Anschließen der von der RPS bereitgestellten Gleichstromversorgung hergestellt wird. VORSICHT : Jede RPS muss als nicht geerdetes SEL V -Ausgangsgerät gemäß IEC 60950-1/UL 60950-1/EN 60950-1 zugelassen sein. VORSICHT :[...]

Información de Seguridad Importante 113 ADVERTENCIA: Conjunto de cables eléctricos: Debe estar homologado para el país donde se utilice: ADVERTENCIA: El acoplador del equipo (el co nector para la unidad y no la toma de la pared) debe tener un a configuración que se adapte a una entrada del equipo EN60320/IEC320. ADVERTENCIA: El enchufe debe est[...]

114 A PPENDIX A: S AFETY I NFORMATION secundario etiquetado como neutro conectado direct amente a tierra. †Impédance à la terre. ADVERTENCIA: Sólo para el Reino Unido: si conecta un módem al puerto de consola del 5500, utilice sólo un módem que sea adecuado para la conexión con el si st ema de telecomunicaciones. ADVERTENCIA: Puertos RJ-45[...]

Importanti Informazioni di Sicurezza 115 conectando el terminal de tierra en la parte poster ior de la unidad a una toma de tierra fiable, o con ectando am bas. Deberá asegurarse de que la conexión a tierra se realiza ant es de conectar el suministro de CC del RPS. ADVERTENCIA: T odos los RPS deben estar homologad os como salidas SEL V sin toma d[...]

116 A PPENDIX A: S AFETY I NFORMATION A VVERTENZA: Set dei cavi di alimentazione Deve essere approvato per il paese in cui viene utilizzato. A VVERTENZA: L'accoppiatore (il connettore all'unità e no n la spina a muro) deve avere una configuraz io ne abbinabile a una presa EN60320/IEC320. A VVERTENZA: La presa deve trovarsi vicino all&apo[...]

Importanti Informazioni di Sicurezza 117 contrassegnato come Neutro, colle gato direttamente a terra. †Impédance à la terre. A VVERTENZA: Solo Regno Unito. Se si collega un modem alla porta Console dello 5500, utiliz zare solo un modem i doneo per il collegamento con il sistema di telecomunicazioni. A VVERTENZA: Le porte RJ-45 sono prese dati R[...]

118 A PPENDIX A: S AFETY I NFORMATION A VVERTENZA: tutti gli RPS devono essere approvati come dispositivi di uscita SEL V non messi a terra in conf ormità con le nor me IEC 60950-1/UL 60950-1/EN 60950-1. A VVERTENZA : queste istruzioni devono essere lette insieme ai valori di ingresso dell'alimentazione CC dello Switch 5500 che vengono fornit[...]

Wa¿ne informacje o zabezpieczeniach 119 Niezb ę dna jest zgodno ść z przepisami kraju, w którym jest stosowan y: OSTRZE Ż ENIE: Z łą czka urz ą dzenia (pod łą czona do prze łą cznika, a nie do wtyczki ś ciennej) musi by ć odpowiednio do pasowana do normy EN60320/IEC320 otworu wlotowego. OSTRZE Ż ENIE: Gniazdo zasilaj ą ce musi by ?[...]

120 A PPENDIX A: S AFETY I NFORMATION mente a tierra. †Impédance ŕ la terre. OSTRZE Ż ENIE: T ylko Wielka Brytania: Podczas pod łą czania modemu do portu konsoli Switch 5500 nale ż y stosowa ć tylko modem odpowiedni do pod łą czenia do sieci telekomuni- kacyjnej. OSTRZE Ż ENIE: Porty RJ-45. S ą to ekranowane gniazda danych RJ-45. Nie m[...]

Wa¿ne informacje o zabezpieczeniach 121 OSTRZE Ż ENIE: Wszystkie zasilacze RPS musz ą mie ć certyfikat nieuzi- emionego ź ród ł a zasilania SEL V zgodny z normami IEC 60950-1/UL 60950-1/EN 60950-1. OSTRZE Ż ENIE: T e instrukcje nale ż y przeczyta ć razem z charaktery- styk ą zasilaj ą cego pr ą du sta ł ego prze łą cznika Switch 550[...]

122 A PPENDIX A: S AFETY I NFORMATION 10014925-AD_S5500_GSG.book Page 122 T hursday, Augu st 16, 2007 12:29 PM[...]

B P IN - OUTS Null Modem Cable RJ-45 to RS-232 25-pin PC-A T Serial Cable RJ-45 to 9-pin Screen TxD RxD Ground RTS CTS DSR DCD DTR Screen RxD TxD Ground RTS DTR CTS DSR DCD Shell 3 2 5 7 8 6 1 4 1 3 2 7 4 20 5 6 8 Switch 5500 Cable connector: RJ-45 female PC/T erminal Cable connector: 25-pin male/female only required if screen always required requi[...]

124 A PPENDIX B: P IN - OUTS Modem Cable RJ-45 to RS-232 25-pin Ethernet Port RJ-45 Pin Assignments 10/100 and 1000BASE-T RJ- 45 connections. Ta b l e 10 Pin assignments Screen TxD RxD RTS CTS DSR Ground DCD DTR Screen TxD RxD RTS CTS DSR Ground DCD DTR Shell 3 2 7 8 6 5 1 4 1 2 3 4 5 6 7 8 20 Switch 5500 Cable connector: RJ-45 female RS-232 Modem [...]

Ethernet Port RJ-45 Pin Assignments 125 Ta b l e 11 Pin assignments Pin Number 10/ 100 1000 Ports configured as MDIX 1 Receive Data + Bidirection al Data B+ 2 Receive Data - Bidirectional Data B- 3 Transmit Data + Bidirectional Data A+ 4 Not assigned Bidi rectional Data A- 5 Not assigned Bidi rectional Data D+ 6 Transmit Data – Bidirectional Data[...]

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C T ECHNICAL S PECIFICATIONS This section contains the technica l specifications for the following: ■ Switch 5500 (28 Port) ■ Switch 5500 PWR (2 8 Port) ■ Switch 5500 (52 Port) ■ Switch 5500 PWR (5 2 Port) ■ Switch 5500 FX (28 Port) ■ Switch 5500G-EI (24 Port) ■ Switch 5500G-EI PWR (24 Port) ■ Switch 5500G-EI (48 Port) ■ Switch 55[...]

128 A PPENDIX C: T ECHNICAL S PECIFICATIONS Switch 5500 (28 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.) Weight: 4.4kg (9.72 Ib s) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity[...]

Switch 5500 PWR (28 Port) 129 Switch 5500 PWR (28 Port) Physical Dimensions Height : 43.6 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 420 mm (16.5 in.) Weight: 5.8kg (12.79 Ibs) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95[...]

130 A PPENDIX C: T ECHNICAL S PECIFICATIONS Switch 5500 (52 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.) Weight: 4.7kg (10.9 lb s) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity[...]

Switch 5500 PWR (52 Port) 131 Switch 5500 PWR (52 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 420 mm (16.5 in.) Weight: 6.2kg (13.67 lbs) Environmental Requirements Operating Temperature 0° to 40 °C (32 ° to 104 °F) Storage Temperature –40 ° to +70 °C (-40 ° to 158 °F) Operating Humidity 10-95% no[...]

132 A PPENDIX C: T ECHNICAL S PECIFICATIONS Switch 5500 FX (28 Port) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 260 mm (10.2 in.) Weight: 3.5kg (7.72 lbs) Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –40 ° to +70 °C (-40 ° to 158 °F) Operating Humid[...]

Switch 5500G-EI (24 Port) 133 Switch 5500G -EI (24 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x W idth: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 8.4 kg Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% rela[...]

134 A PPENDIX C: T ECHNICAL S PECIFICATIONS Switch 5500G-E I PWR (24 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x W idth: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 8.9 kg Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humi[...]

Switch 5500G-EI (48 Port) 135 Switch 5500G -EI (48 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x W idth: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). W eight: 9.35kg Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–95% rel[...]

136 A PPENDIX C: T ECHNICAL S PECIFICATIONS Switch 5500G-E I PWR (48 Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x W idth: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). W eight: 9.85kg Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Hum[...]

Switch 5500G-EI SFP (24-Port) 137 Switch 5500G -EI SFP (24-Port) Physical Dimensions Height: 43.6 mm (1.7 in.) x W idth: 440 mm (17.32 in.) x Depth: 420 mm (16.54 in.). Weight: 8.9 kg Environmental Requirements Operating Temperature 0 ° to 40 °C (32 ° to 104 °F) Storage Temperature –10 ° to +70 °C (14 ° to 158 °F) Operating Humidity 10–[...]

138 A PPENDIX C: T ECHNICAL S PECIFICATIONS RPS Standards Supported SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB II (RFC 2021) Remote Monitoring MIB (RFC 1757) MAU MIB (RFC 2239) MIB II Traps (RFC 1 215) RS232 (RFC 1659) Interfaces (RFC 2233) Ether-like MIB (RFC 2665) MAU MIB (RFC 2668) Bridge extensions (RFC 2674)[...]

Earthing Lead 139 Earthing Lead Safety Requirements The Earthing Lead shall comply with the following safety standards: UL Subject 758, UL 1581 and CSA C22.2 No. 210 UL VW-1 and CSA FT1 Vertical Flame Test V oltage Rating 600V AW G 12 Insulation Thickn ess 0.4mm Insulation Color Green/Yellow 10014925-AD_S5500_GSG.book Page 139 T hursday, Augu st 16[...]

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D O BTAINING S UPPORT FOR YOUR P R ODUCT Register Y our Product W arranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you. W arranty and other service benefits are enabled thr ough product re gistrat[...]

142 A PPENDIX D: O BTAINING S UPPORT FOR YOUR P RODUCT T r oubleshoot Online Y ou will find support tools posted on the 3Com web site at http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com and contains thousands of technical solutions written by [...]

Contact Us 143 T o send a pr oduct directly to 3Com for repair , you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’ s expense. If your product is r egistered and under warranty , you ca[...]

144 A PPENDIX D: O BTAINING S UPPORT FOR YOUR P RODUCT Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805 404 747 06800 12813 1407 3387 1800 945 379 4 199 161346 Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K. 342 08081[...]

E 3C OM N ETWORK M ANAGEMENT 3Com has a range of network mana gement applications to address networks of all sizes and complexity , from small and medium businesses through large enterprises. The applications inclu de: ■ 3Com Network Supervisor ■ 3Com Network Director ■ 3Com Network Access Manager ■ 3Com Enterprise Management Suite ■ Inte[...]

146 A PPENDIX E: 3C OM N ETWORK M ANAGEMENT 3Com Network Director 3Com Network Director (3ND) is a stan dalone application that allows you to carry out key management and ad ministrative tasks on mids ized networks. By using 3ND you can disc over , map, and monitor all your 3Com devices on the network. It si mplifies tasks such as backup and restor[...]

3Com Enterprise Management Suite 14 7 3Com Enterprise Management Suite 3Com Enterprise Management Su ite (EMS) deliver s comprehensive management that is flexible and sc alable enough to meet the needs of the largest enterprises and advanced networks. This solution provides particularly powerful conf iguration and change control functionalities, in[...]

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I NDEX 149 I NDEX A access levels of default us ers 73 automatic setup 67 3Com Network Director 67 console port 67 B browsers choosing 71 C cable 26 10/100/1000 44 pin-outs 123 command line interface management 56 console port 17 conventions notice icons, About Thi s Guide 8 cross-over configuration 44 D default settings 27 users 73 documentation r[...]

150 I NDEX S safety information English 104 French 107 German 11 0 Italian 115 Spanish 112 SFP operation 46 transceivers 47, 48 Simple Network Management Protocol. See SNMP SNMP 72 SNMP management 57 setting up 72 socket power 24 specifications, system 127 SSH 70 stacking 26, 44 stacking cable ports 26 straight-through configuration 44 Switch autom[...]

R EGULATORY N OTICES FCC S TATEMENT This equipment has been tested and found to comply wi th the limits for a Class A digital device, pur suant to part 15 of the FCC rules. These limits are designed to provide reasonable protection ag ainst harmful interference when the equipment is operated in a co mmercial environment. This equipment generates, u[...]

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