3Com OfficeConnect 3CP4144 manual

http: //www . 3com.com/ Of fi ceConnect TM Remot e 812 ADS L Router Get ting Started Guide Ver sion 1.0 Par t N o. 1 .02 4 .2427 -0 0 Publ is he d F ebr u ary 20 00[...]

ii 3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052 -8145 Copyri ght ©20 00 3Com C orporation . All rig hts reserved. N o part of t his docum entation ma y be reproduced in a ny form or by any means or used to make any de rivative w ork (such a s translati on, transfor mation, o r adapt ation) wit hout writ ten permis sion from 3[...]

C ONTENTS A BOU T T HIS G UIDE Intr o ductio n 1 Conventi on s 2 1 G ETTIN G S TARTE D Intr o ductio n 1-1 What’ s i n the Packa ge? 1-1 What Can the Of f ice Connect Remote 812 do? 1-2 Offi ce Connect Remo te 812 Boo t Mode Options 1-3 Option One: DHCP Smart Mode 1-3 Option T wo: Defau lt Br idge Mode 1-4 Option Thr ee: Un confi gured Mode 1-4 2[...]

Gett ing St arted wi th t he Offi ceConne ct Remo te 812 Mana ger 2-9 Co nf ig ur ati o n Usi n g the R em o te S it e W i za rd 2- 1 0 Remo te Si t e IP Wizard f i e ld des crip tions 2-11 Remo te Si t e Name 2-11 Net w o rk Se rv ic e 2 -1 1 A TM VC Pa rame ters 2-12 Netw ork A ddres s T ransl ation 2 -12 WA N IP Inf o rm a t io n 2- 1 2 3 T ES T[...]

C-7 D S PE C IF IC A T IO N S Intr oduct i o n D-1 General Spec if i c at io ns D-1 Power r equir eme nts D-1 T e m p er at u re req u i re m e nt s D-1 Hu mi dity re qui r eme nts D -1 MTBF (Mea n Time Be tween F ailu r es) D-1 Ja cks D-1 ADSL I nterf ace (o n e R J -11 jac k) D-2 LAN Inter fa ce (four RJ- 45 jacks ) D-2 Console Int er fac e (DB- [...]

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A BOUT T HIS G UIDE I ntrod u ctio n The guide descri bes the featur es, installation, and initial configuration of the OfficeConnect TM Remote 8 12 AD SL Router . The guide is intended for both fi r st-ti me a nd expe r ienced computer n etwork users wh o want to install and use the Of ficeConne ct Remo te 812. If yo u ar e working with a bridge o[...]

2 A BO UT T HIS G UIDE These and other user gui des and r eleas e notes are av ail able in Ad o be A crob at Re ad er Po rt a ble Do cum e n t F or ma t ( P DF ) or HTML on the 3Com World W ide Web site: http://w ww .3com.co m/ Conve ntions T able 1 and T able 2 list conventions that ar e used throughout this gu ide. Ta b l e 1 Not ice I con s Icon[...]

Conv enti on s 3 Words i n itali cs Italics are use d to: n Emphas ize a poi nt. n Denote a new term at the pl ace wh ere it is defined in the text . n Iden tify m e nu name s, menu com mands , and sof tware but ton nam es. Exam ple s: From th e Hel p menu, select Con ten ts . Click OK . Ta b l e 2 T ext C onve ntio ns ( cont inue d) Conv ention De[...]

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1 G ETTING S T ARTED I ntrod u ctio n This chapter pr ovides i nstructions for pr e -install ation of the Remote 812. What’ s in the Packa ge? W hat can the R emote 812 do? Remote 812 B oot Mod es W ha t’ s in th e Pa ck ag e? Before you i nstall the Remote 812 ADSL Router , check the contents o f th e box agains t the packed contents c hecklis[...]

1-2 C HAPTER 1: G ETTING S TA RTED W ha t C an th e O ffic eC onn ect R em ot e 812 do ? The Rem ote 81 2 is a stand-alone BRouter w ith data interfa ces t o a Local Ar ea Networ k (LAN ) an d a W ide Are a Ne twork (W AN) . Below is a representa tion of how your Remote 812 connec ts a L AN and WAN . The Remo t e 812 conta ins one A DSL W A N inter[...]

Off ice Connec t Remot e 812 Boot Mode O ption s 1- 3 O f f iceCo nnect Re mote 8 12 B oot Mod e Opt ions T o simplify the instal l ation pr ocess , the Remote 812 c a n be initialized w ith pre-configured parameters usi ng th e DIP switc hes located on the back of the uni t. Ther e are three Boot M ode option s: DHCP Smar t Mod e Default B ridge M[...]

1-4 C HAPTER 1: G ETTING S TA RTED Administrative Login profi le, User Name: root and Passw or d: !root Opti on T wo: D efaul t Br idg e Mode Use this m ode if you want the Remote 812 to fu nction as a bridge automatically , with no special configuration. Y ou will not be r e quired to use the Se tup W i zard or install any software f rom the CD un[...]

2 I NSTALLING THE O FFI C E C ONNECT R EMOTE 812 ADS L R OUTER I ntrod u ctio n In this release of the Of fi ceConnect Remote 8 12, we have provided an Install a tion M ap and I nstall CD to assi st in your setting up your unit and getting start ed. This chapter provides more informati on o n the process for your assi stance: OfficeConnect Remote 8[...]

2-2 C HAPTER 2: I NSTALLING TH E O FFIC E C ONNECT R EMOTE 812 A DSL R OUTER Cons ole Port — Y ou should not need to use the Console Port unless you are setting up i n Unconfigured Mode and thus need to use the Comm and Line Interface (CLI) to c onfigur e yo ur ro uter . The DB-9 terminal port connects t he Remote 812 with your console. Then you [...]

Off iceConne ct Rem ote 8 12 Hard ware In stall ation 2- 3 Stacking Clip —A st ac k ing cl ip is p rovid e d w hic h will allow you to stack your Offi ce Connect Rem ote 812 with other 3Com equipm ent if necessary . Har dware Conf igur at ion 1 Se lect a B oot O ption — The Rem ote 812 ha s three b oot options. These are controlled by the setti[...]

2-4 C HAPTER 2: I NSTALLING TH E O FFIC E C ONNECT R EMOTE 812 A DSL R OUTER using C LI . Locate the se r ial cable include d in your package. Connect one end of the cable to the DB-9 console port on the Rem ote 812 a nd plu g the othe r end into a serial port on your workstation. The Rem ote 81 2 Hardwar e Install ation is now compl ete. Continue [...]

W o rkstat ion Conf igur ation 2-5 following sections detail y our opti ons given t he Boot Mode you have se lected. Wor kst at ion Co nfigura ti on Usi ng DHCP Sma rt Mode If you have chosen to utilize DHCP Smart Mode, you will need to configu r e some parameters on your workst a tion. For DHCP S ma rt Mode, you must se t up all work stations on t[...]

2-6 C HAPTER 2: I NSTALLING TH E O FFIC E C ONNECT R EMOTE 812 A DSL R OUTER If you are using MAC or U nix, you will nee d to u se the console port and a terminal emulator program to access CLI, using the settings: 9600 Bi ts per S econd, 8 D ata Bits, No Parity , F low control equal to Xon/Xoff. Refer to t he CLI User s Guide ( wh i ch is a .pdf f[...]

Conf igu ring the Off iceC onnect Rem ote 812 Manage r 2- 7 installed to the default l ocation: C:P rogr am Fi les 3Comocr 812 1_0Up date If you need to reload the softwar e on your unit, please refer to the OfficeCo nne ct Remo te 812 ADSL Router Online Use r ’ s Guide (on your installation CD). If you need to install Microsoft Internet Exp[...]

2-8 C HAPTER 2: I NSTALLING TH E O FFIC E C ONNECT R EMOTE 812 A DSL R OUTER If you selected D HCP Smart Mod e or Unconfigured Mo de, your Remote 812 must be assigned an IP address in or der for your w eb browser to c ommunicate with it. Y ou must also have an administrative login profi le (user name and passw ord) assigned. If you assign the IP ad[...]

Conf igu ring the Off iceC onnect Rem ote 812 Manage r 2- 9 Select whi ch Remote 8 12 you w ant to configu re and enter its LAN IP addre s s and netmask; then pre ss Se t . Proceed to the nex t section. MA C and Un ix Users: M A C and Unix users (and those configured in Bridge Onl y Mode but w ith alter nate VPI/VCI settings) will be using Comma nd[...]

2-10 C HAPTER 2: I NSTALLING TH E O FFIC E C ONNECT R EMOTE 812 A DSL R OUTER Afte r su cc e ssf ul a u th e nt ic atio n , yo u will be p rese nt e d w ith the Rem ote 812 “W izar d page. ” If you do not see this screen, refer to the section on T roubleshooting in the Onl ine User’ s Guide (install from yo ur C D). Conf igur at ion U sing th[...]

Conf igu ring the Off iceC onnect Rem ote 812 Manage r 2-1 1 A description of each field fol lows. After you have entered in y our configurati on, when you w ant to send dow n the configuration to the Re mote 81 2, press the “configure” button . Y ou will the n be redirected to the O f fi c eConnect Remote 812 Hom e p age. If you do n ot want t[...]

2-12 C HAPTER 2: I NSTALLING TH E O FFIC E C ONNECT R EMOTE 812 A DSL R OUTER bridged environment. When enabled, the network level addresses are used for f orwa rding, but the MAC layer addr esses are pr e-pended in the ethernet header over the W ide Ar ea Connection . A TM VC Param ete rs Y our Service prov ider shou ld prov ide you with the Virtu[...]

Conf igu ring the Off iceC onnect Rem ote 812 Manage r 2-1 3 enabled NA T , you w ill also be prompted for the WAN interface. If you did not enable NA T , the W AN in terfac e address i s optional. I f you d o no t configure the W A N Interface address, the Remote 812 LAN etherne t address should be a public address.[...]

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3 T ESTING THE C ONFIGURATION I ntrod u ctio n This c hapter contains information o n testing the Configurati on. Gen e ra l T est ing IP T es ti ng Adva nced T roubleshooting G ener al T e st ing After c onfiguri ng the Offi c eConnect Remote 812 for remote site c onnection(s), follow these steps to test the connec tions. St ep 1: Ch eck In terfac[...]

3-2 C HAPTER 3: T ESTING TH E C ONFI GUR ATION the cable to ma ke sur e it i s not damage d. If there ar e no apparent cable p roblems, conta ct your se rvi ce provider . Step 2 : Che ck Ne twork Status Check that all L AN and W AN networks ar e up. Fr om the Offi ce Connect R emote 812 Manager “home pa ge,” select Monitor > Netwo rks > N[...]

IP T estin g 3-3 problems are resol ved, continue to the IP testing s ection below . IP T est ing Run a PING to make su re the Office Con nect Remote 812 can reac h the remote r outer . Y ou can PING by u sing the OfficeConnect Remote 812 Manager , fr om MS-DOS, or test the connection thr ough your Inter ne t Service Pr ovider . PINGing from the Of[...]

3-4 C HAPTER 3: T ESTING TH E C ONFI GUR ATION PIN G : ho st un re ac hab le This means that the I P addr ess is c urr ently unre achable. Thi s is indicative of a ne twork problem. The router sent the message either to th e spec ifi c network to which the IP address belong s or to a de fault gateway . If it was s ent to the specific network and th[...]

IP T estin g 3-5 addre s s was prov i de d, cont act the ISP or the remote s it e administrator for an IP address t o ping. 2 The OfficeConnect R emote 812 wil l send the PING request. A reply fr om 10.0.0. 12 indicates succ ess. An example script of a failed ping is: C:ping 10.0.0.12 Pinging 10.0.0.12 with 32 bytes of data: Request timed out. Req[...]

3-6 C HAPTER 3: T ESTING TH E C ONFI GUR ATION Ad vanced T r o ubl esh ooting For more de tailed troubleshooting information, re fe r to T roub lesh oot ing in th e OfficeCon nec t Remo te 812 ADSL Router On lin e User’ s Guide (on y our Installation CD).[...]

A R ESTORING TH E F AC TO RY D EFA ULT C ONFIGURATION WI TH THE R ESET B UTTON Rese tting the Conf iguration o f Y our Router T o reset your uni t and select a diff e rent boot option: Unplug the pow er cable fr om your Of ficeConnect Remote 812. Set th e appr opriate D IP switc h. Plug the pow e r cable back WH IL E pressing in the Re se t button [...]

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B C ONFIGURI NG Y OUR W OR KSTATION TO B E A DHCP C LI ENT Workst ation Co nfiguratio n Usin g DHC P Sm art Mod e If yo u have chosen to u t ilize DHCP Sm art Mode , y ou will need to configu r e some parameters on your workst a tion. Y ou shoul d set up the workstations on the Offi ceCon nect Remote 812 ’ s LAN t o automatically obtain their IP [...]

B-2 A PPENDIX B: C ONF IG URI NG Y OUR W O RKSTATIO N TO B E A DH CP C LIE NT 2 Sele ct the IP Ad dr e ss tab. 3 Check th e Obt ain an IP Addr ess A uto mati ca ll y button. Th i s will cause the workstation to r e quest an IP address from the Of fic eC onnect Remo te 812. 4 Sele ct the DNS Config uratio n tab.[...]

W orkstati on C onfigura tion Usi ng DHCP Smart Mod e B-3 Be careful not to remove the Host Name accidentally , if there is one in the box . Remove any DNS s ervers l isted afte r the DNS Server Search Order field. Accept a ll of the networking changes. Reboot your work station, then proceed to the next section, Softw are Inst all ation .[...]

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C S AFETY IN FORM ATIO N When us ing the unit, observ e t he follow ing s afety i nfor m ati on: Retai n th is use r guide f or late r use and pass it on t o subsequ ent owner s/manage r s of the un i t. The p ower a dapte r supp l i ed wit h the uni t is f itt ed with a mold ed plug f or conne ction to a st a ndar d electri ca l mains syste m supp[...]

C-2 A PPENDIX C: S AFETY I NFO RMAT ION Ensur e nothing rests on the uni t’ s syst em cables and th at th e cabl es are no t located w her e they can b e stepp ed on and cause damage to t he un it. Keep t he unit away f rom radi ators and he at sour ces. Allow 25 mm ( 1 inch) around t he unit or s tack t o prov ide ade quat e ai r ci rcul atio n.[...]

C-3 Discon nect the power adapter befo re m ovi ng the unit. Pow er can only be disc onnected from the u nit by remov ing t he power a dapter f rom t he uni t or f rom t he s ock et out let. Only co nnect appar atus co mp ly i n g w it h t he r elevant interf ace requ ir em ents to the po rts on thi s unit . The safe ty stat us of the ports on thi [...]

C-4 A PPENDIX C: S AFETY I NFO RMAT ION ents prechende n Abschni t t a m End e die s es Ha ndbuchs) nicht ver le tz en. T ren nen Si e de n Netzadapt er von der Stro m ver sorgung, bevor Sie di e Ei nheit bewegen. Die Einhe it kann nur von der Str omv ersor gung getre nnt wer den, indem Si e die V erbin dung des Net zadapte rs en tw ede r von Einhe[...]

C-5 V eu illez lire les in for mati ons su ivan tes att ent ive ment a vant l'i nst allation de l ' a ppare il. Soyez t r è s pr udents penda nt t out e la durée de l'i n s t a ll atio n et du dépl acement de l'appa reil. Place z l' appar eil près d' une pri se m urale qu i doi t r e ste r ac ce s sib l e à tou t [...]

C-6 A PPENDIX C: S AFETY I NFO RMAT ION AVERTISS EM ENT: ports de do nnées RJ45 à paires t orsadées. Il s'agit de pri se s de donné es RJ45 blind ées . Elles ne peuv ent êtr e uti lisé es comme pr ises de té léphone . El les ne doi vent rec evoir que les c onnecte urs de donnée s RJ4 5. Medidas de se gurid ad importantes ADVERTE N CI[...]

C-7 Si l as un idades que p osee s on apil ables, acople las qu e sean sim ilar es en tre sí. Servi ce Connec t: l a co nexión de tie rra debe ce ntrarse con respec t o a la base del bas tidor de Servi ceConnect 2000. ADVERTENCI A: puer tos de datos de par trenz ado RJ45. Son enchufe s bl ind ados RJ 45 a l os que só lo deben acop larse co nec t[...]

C-8 A PPENDIX C: S AFETY I NFO RMAT ION All 'int ern o dell'unit à non vi sono f usi bili sost i t ui bili dal l'utente o part i la cui manuten zi one può es ser e ef fet tuata dall' ut e nte . Se s i veri fic a un p roblema che n on si è in grado di r isolv er e segue ndo le is truzi on i per l a risol uzi one dei problemi r[...]

D S PECIFI CATIONS I ntrod u ctio n Th is ap p e nd ix f e at u r es th e Sp ec if i c at i o n s f o r the OfficeConnect Remote 812 ADSL Router . G ener al S pe cif icat ions P ow e r re q u ire m e n ts 10 wa t t s ma xi mum T emper atur e re quir emen ts 0 - 5 0 degrees C (opera ting) -35 to +70 degree s C (shipping and storage) H umi di ty requ[...]

D-2 A PPENDIX D: S PE CIF ICATIO NS ADS L In t er fa ce ( on e RJ-1 1 ja ck) Pin 1 — (Not loaded) Pin 2 — (Not used) Pin 3 — Ring Pin 4 — Tip Pin 5 — (Not used) Pin 6 — (Not loaded) LA N I nt er fac e ( f our R J- 45 ja ck s) Pin 1 — T ransmit Data + Pin 2 — T ransmit Data - Pin 3 — Receive Data + Pin 4 — NC Pin 5 — NC Pin 6 ?[...]

iii A About This Guide 1 , C -8 ADS L Mode m P ort 2-2 Adv anced T roub leshooti ng 4-6 Ass ignin g a n IP addr e ss 2-8 B boot opti on, sel ectin g 2-3 C Cha ngin g Boot Opti ons 2-6 C o nf i g ur a t ion Pl a n nin g Fo r m s 2- 6 Conf igu rati on, T esti ng the 4-1 Cons ole Ca ble, Con nect ing 2-3 C o ns o l e P o rt 2- 2 conven tions not ice i[...]

iv S Safet y Information C-2 to C-8 Softw ar e In stal lation 2-6 S peci ficat ions B-1, A -1, C -1, D-1 U Unc o nfi gure d M o de 2- 6 Usi ng 2 -6 W Wo rkstatio n Config uration A- 1 Wo rkstatio n, Connectin g to 2-3[...]

FCC D ECLA RATIO N OF C ONFORMITY W e d eclare u nde r our sole responsibilit y that th e Mo del: 0900 Descript ion: 3 Com Of ficeCon nect Remote 81 2 ADSL Rout er To w hich this declaration relates, is in conformity w ith the following standards or othe r normative docum ents: ANSI C63 .4-1992 M e thods of Me asurem ent Federal Com munications C o[...]

FOR COMPL I ANCE COULD VOID THE USER 'S A UTH ORITY TO OPE RAT E THIS EQUIP M ENT ___ _____ __ _____ ____ ___ ____ _____ __ ____ _____ _____ ____ __ _____ ____ ___ ____ _____ _ UL/c UL Listing: This Information Techn ology Equipment is UL a nd cUL listed for bo th the U S and C anadi an markets resp ect ive ly. ___ _____ __ _____ ____ ___ ____[...]

Keati ng Tec hnol ogies 25 R oyal Crest Court, Su ite 200 Markha m, ONT L3R 9 X4 INTERNATIO NAL DECLARATION OF CONFORM ITY Elec tromagnetic C ompatib ility This eq uipm ent wa s tested a nd found to conf or m t o t he C ouncil Directive 89/336/E EC for electrom agn eti c com patibili ty. Confo rm ity with this Directive is based upon com pliance wi[...]

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3C OM C ORPORATION L IMITE D W AR RANTY Thi s w arr anty ap p lie s to cu sto me rs loca ted i n t he U nited S tates , Aust ral ia, C an ada (ex ce pt Qu ebe c), Ire land , Ne w Zealand, U.K ., and other E nglish language coun tries, and count ries for which a t ranslati on into t he loca l language i s n ot provided. H ARD WAR E 3Com warrants to [...]

appropria tely for safe shipment, a nd it is r ecommended that they be insured or sent by a method that provi des for trac king of the package. Responsibi lit y for loss or damage does not transfe r to 3Com until the ret urned item is r e ceive d by 3Com. The repaire d or replac ed item will be shipped to Customer, a t 3Com's expe nse, not lat[...]