3Com SuperStack II 3900 manual

® http://www.3com.com/ Supe rStack ® II Swi tch 39 00 Getti ng Start ed Guide Part No. 1001 27 06 Publ i shed Augu st 19 99[...]

3Com C orporation ■ 5 400 Bayf ront Pl aza ■ Santa Clara , Calif ornia ■ 95052-8145 Copyright © 1999, 3C om Corporatio n. All rights reserved. N o part of thi s doc umen tat ion may b e r epr oduc ed i n a ny fo rm or by any m ean s or use d to make any derivative work (such as tra nslation, tr ansformation, or ad aptation) without writt en [...]

EMC DIRECTIVE COMPLIANCE This equi pment was tested a nd found to conform to th e Council Directive 89/336/E EC for electromagne tic compa tibility . Conformity with this Directive is base d upon complianc e with the fo llowing harmoni zed standards: EN 5502 2 Li mi ts a nd Me th od s of Meas urem en t o f Rad io Int erf erenc e EN 5008 2-1 Ele ctr[...]

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C ONTE NTS A BOUT T HI S G UIDE Int roduc tion 7 F ind in g S peci fic Inf orma ti on in Th is Gui de 7 Convent ions 8 Super Stack I I Switc h 3900 Docume ntation 9 Paper Do cuments 9 Document s and Help on CD-ROM 10 Rela ted Pu blic ations 11 Documentation Comments 11 Y ear 200 0 Co mplianc e 11 1 S YST EM AND S ET UP O VE RVI EW Swit ch 3900 Inte[...]

Pow er U p 3 4 T o Power th e S witch 3900 with the RPS 34 T o Po wer th e Sw itch 3900 f rom t he W all Rec eptacl e 34 Pow er-u p Dia g nos ti cs 3 4 Syst em Diag nosti cs 3 5 P ower LE D Acti vity 35 Fa ult LE D Acti vi ty 35 Etherne t Port Diagnos tics 35 Packe t LED Activi ty 35 Stat us LED Activit y 35 Syst em and Por t Statu s LEDs 36 Syst e[...]

A BOUT T HIS G UIDE In tr od uct ion This guide pr ovides all the information that you n e ed to set up your Sup e rStack ® II S w itch 3900 sy stem and get it operating i n your network. This guide pr ovides an overview of yo ur system and s tep-by- step procedures for planning your configuration, installing your system, cabling, pow e ri ng up, [...]

8 A BOU T T HIS G UIDE Conv ent ion s T able 1 and T able 2 list conventions that are used throughout this gu ide. C onf ig uri ng t he I P ma na gem e nt interfac e “Configuring th e IP Interfac e” on page 41 T roub lesh ootin g har d w are a nd soft ware pr obl ems “Di agnosin g Pr obl ems” o n page 43 Complyi ng with env ir onment al and[...]

SuperSt ack II S witch 3900 Doc umentati on 9 Supe rStac k II Switc h 3900 Do cum entation The following documents comprise the SuperSta ck II Switch 3900 documenta tion set. Docu me nts are available in one of these forms: ■ Paper documents The paper documents that are shipped with your system and compone nts are listed in the next sectio n. ■[...]

10 A BOU T T HIS G UIDE These do cuments are ship ped w ith opti onal devices: ■ 1000BASE-S X/1000BASE-LX Gi gabit Ethernet Module Installation Guide How to install the opti ona l Gigabit Ether net modules. ■ SuperS tack I I Swit ch Advance d RPS User Gui de How to install the Advanced Redundant Powe r System T ype 2 (RPS) and how to use it to [...]

Relat ed Publi cations 11 Relat ed Publications Depending on how yo u insta ll and manage your system, se veral related documents can provide help ful information: ■ SNMP Network Manager docum ents The Switch 3900 uses SNMP (Si mple Network Manage ment Protocol), w hich can b e acce ssed by a remote network mana gement appli cation. 3Com has netw[...]

12 About Th is Guide[...]

1 S YS TE M AND S ETU P O VERV IEW This chapter c ontai ns: ■ An overvi ew of the Sup erStack ® II Switc h 3900 and h ow it p r ovides so lutions for your network ■ A description of the ma jor features a n d compon e n t s of the sy stem ■ A network configuration exam ple Swit ch 3900 In telligen t Switch The Switch 3900 is the ideal product[...]

14 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW System Overvie w — 24-Po rt Fr ont Panel Fig ure 1 Fr ont Panel of the 24 -Por t Super Stac k II S wit ch 3900 Ethernet Ports Provide 24 10/100BASE-TX RJ-45 Ethernet ports System and P ort LEDs Provide information about the system and each por t 14 15 16 17 13 18 19 20 21 22 23 24 14 15 16 17 13 18 19 [...]

Syste m Ove r vi ew — 3 6-P ort F ron t Pane l 15 System Ov erview — 36-Por t Fr ont Pan el Fig ure 2 Fr ont P ane l of the 36- Port SuperSta ck I I Swit ch 390 0 v Status 1x 6x 12x 7x 13x 18x 24x 19x 25x 30x 36x 31x green = enabled, link OK flashing green = disabled, link OK off = link fail Power Fault 10/100 BASE - TX Pckt Stat Pckt Stat Pckt[...]

16 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW System Overvie w — Bac k Panel of Bo th Mode ls Fig ure 3 Bac k Panel of t he 24-Po rt and 3 6-Port S uper Stack I I Swi tch 3900 Power Receptacle Console Port Allows you to connect a workstation or modem to the Switch 3900 system for management access 1000 Base SX Pckt Stat Console RPS Connector Conne[...]

Syst em Featur es an d Benefit s 17 Syst em Featur es and B enefit s The Switch 390 0 is part of 3C om’ s SuperStack family . T o co mbine tech nologies as your netwo rk grows, install the Switch 3900 i n a SuperStack network. Some ke y f eatur es of the Swi tch 3 900 syst em: ■ High-density G igabit Ether net and Fast E therne t configurations[...]

18 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW Op tiona l Giga bit Et hernet M odule s The Switch 3900 back pane l has two expa nsion slots that can hold o ptional Gi gabit Ethernet mo dules. These m odules are ava ilable in th e following configurations: ■ 1000BASE-SX Module Multimode fiber with p air ed SC connectors. ■ 1000BASE-LX Module — ?[...]

Network Conf igur ation Sampl e 19 Networ k Con figur ation Sample Fig ure 4 Super Stack II Swit ch 3900 Prov ides Ded icated F ast Ethernet Links 36-P or t SuperStack ® II Switch 3900 Switched Gigabit server f arm Switched 100 Mb desktop systems Status 1x 6x 12x 7x 13x 18x 24x 19x 25x 30 36x 31x green = enabled, link OK flashing green = disabled,[...]

20 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW[...]

2 I NSTALLING THE S YS TEM This chapter describes how to install your SuperStack ® II Switch 3900 on a table top, in a fre e-standing sta ck with other SuperStack I I pr oducts, or in a distribution rack. See Appendix B for site requir eme nts a nd safety cod es . ■ T o install the Switc h 3900 system on a tabl e top o r in a fr ee-sta nding s t[...]

22 C HAPTER 2: I NSTALLING THE S YSTEM Ins talling the Sy stem on a T ab le T o p or in a Fr ee-Sta nding Stack T o ins tall the S witch 3900 s ystem on a table top or i n a free-s tandin g stack, follow these instru ctions: 1 See Appendix B for site require ments. 2 T ur n the syste m on its side. 3 Remove the pr otective covering fr om the rubber[...]

Insta lli ng the Syst em in a Dist ribut ion Rack 23 Instal ling the Sy stem in a Distribution R ack Y ou ca n mount the syste m into a 19-inch distri b ution rack. This section describes how to pr epare the system and distribution rack for installation and how to moun t the system in the ra ck. Install your d istribution rack near an easily acc es[...]

24 C HAPTER 2: I NSTALLING THE S YSTEM T o find the top of the pattern, locate the midpoint between any two hol es t hat a re spaced 1 / 2 in ch apart . Figure 7 shows the universal mou nting hol e patter n. F igur e 7 Uni versa l M ounti ng Hole Pattern 4 Determine which holes t o us e to mount your system. T wo S witch 3900s are desi gned to moun[...]

Insta lli ng the Syst em in a Dist ribut ion Rack 25 Mounting the Syste m into a D istri bu tion Rack T o mount the system into a distribution rack: 1 Car efully lift t h e system into place and a lign the appropriate h oles in t he mounting brackets with the desi gnated hol es in the d istributi on rac k. See Figure 9. F igur e 9 Al igni ng Bra ck[...]

26 C HAPTER 2: I NSTALLING THE S YSTEM[...]

3 C ABLIN G S WITCH 3900 P ORTS This chapter describes how to cable your SuperStack ® II Sw itch 3900 sy stem for c onnection to the netwo rk. It gi ves an ov erview of module c abling and d escribes how to cable: ■ Fast Ethernet ports ■ Gigabit Ethernet ports ■ System C onsole po rt When all your Ethernet , Gigabit Ethern et, a nd system ne[...]

28 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Fast Et hernet Port s Y our Swi t ch 39 00 has 2 4 or 36 10/100BA SE-TX ports with RJ-45 connectors. This section contains information on cabling the 10/100BA SE-TX RJ-45 ports an d pin ass ignments fo r the RJ-45 c onnectors. C abl in g 10 /100 BA SE -T X RJ -4 5 Por t s The Ethernet ports are shielded[...]

Fast Et hernet P orts 29 Figure 11 sho ws the ca bling of a 10/100B ASE-TX RJ-45 port. Fi gure 11 Ca bling a 1 0/100BA SE- TX RJ-45 Port 10/1 00BA SE- TX RJ- 45 Con nector Pi n Assi gnme nts T a ble 4 provides the pin assignm ents for the RJ-45 connec tors. Male RJ-45 connector 10/100BASE-TX cable Port 7 1x 6x 12x 7x 13x 18x 24x 19x 25 31x 10/100 B[...]

30 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Gig abi t Et hernet P or ts The back panel of the Switch 3 900 has on e fi xed Gigabit Ethernet port and slots for two optional Gigabit Ethernet modules. Gu idelines fo r Gigabit Eth ern et Cabli ng For al l Gig abit Ethernet c abling, keep th e ports a nd connectors fr e e of dust. See “Cleaning Dirt[...]

Cabli ng the Consol e Port 31 T o cable a Gigabit E ther net SC port: 1 Remove the dust covers and save them for future use. 2 Attach one mal e connec tor of the SC cable connector pair to the right side of one of the Gigabit Ethernet ports on the back panel. 3 Attach the rem aining connector of the pai r to the left side of the same Gigabit Ethern[...]

32 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Fi gure 13 Ca bling the Co nsole Po rt Consol e Po rt Pi n Ass ignme nts T a ble 5 shows the DB-9 pin assignments for the Cons ole port. DB-9 connector 1000 Base SX Pckt Stat Console Serial cable Ta b l e 5 Console Por t DB-9 P in Assig nments Pi n No. Sig nal Descr iption 1 DCD Da ta Carri er Detec t 2[...]

4 S YS TE M P OWER U P This c hapter descri bes: ■ “Power Options” for the SuperStack ® II Switch 3900 system ■ “Power Up” in structions the Switch 3 900 system ■ “Power -up Diagnos t ics” ■ “System Checks” after power up For information on tr oubleshoo ting the system during power up, see Ch a p t er 6. Powe r Opt ions Y o[...]

34 C HAPTER 4: S YSTEM P OWER U P Powe r Up This section pr ovides instruc tions on how to power u p your system . See Ch apter 3 an d Chapter 5 for information a b out cabling and configuring the Console port. T o view err or message s while th e system runs power -u p diagnostics, c onnect a te rminal, a workst ation, or a PC with t erminal emula[...]

Pow er -up Diag nost ics 35 System Diag nostics This se ction describes the L EDs that p rov ide information about the system as a whole. Powe r LED Ac tivity ■ Gr een — The syst em i s p owered on ; the system is running or has run diagnostics. ■ No Li ght — The system h as no pow er; no diagnostics are running. Faul t L E D Activity ■ N[...]

36 C HAPTER 4: S YSTEM P OWER U P Syst em and Po rt St atus LED s Fig ure 14 System an d Po rt Statu s LE Ds on th e SuperS tac k II S witch 3 900 Ethernet P ort Status LEDs Green = Associated p o rt is active Flashing Green = P or t activ e but disab led OFF = P or t disab led Fault Solid or Blinking Y ellow = System f ailed at power up Pow e r Gr[...]

System Chec ks 37 Syst em Ch ecks After th e system has succe ssfully com pleted t he power -u p diagnostics, check the items i n T able 6 to verify that the s ystem is operat ing correc tly . If you discover abnormal c onditions, see Chapter 6. Next Step: S oftwar e Conf iguration Y ou r Switch 3900 sy stem is shi pp e d from the factory with the [...]

38 C HAPTER 4: S YSTEM P OWER U P[...]

5 Q UI CK S ETUP FOR M ANA GEME NT A CCE SS This chapter pr ovides easy instructions for configuring the SuperStack ® II Switc h 39 00 syste m for managem ent access. A f ter y ou decide how you want to manage your system, follow the configuration instructions for your pr eferred ty pe of management acce ss. Ab out Swit ch 390 0 System Manag ement[...]

40 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS T erm in al Con necti on Direct a ccess through the Console port is often prefe rred beca use it allows you to monitor the sy stem during system boots. A Macintosh or PC attachment can use any terminal emulation pr ogram for connecting to the Console port. A workstation attachment under UNIX ca [...]

Confi gu ring the IP In terface 41 Se ttin g the Cons ole Por t Baud T o ch ange the baud setting of the Cons ole port: 1 Fr om the top level of the Adminis t ration Conso le, at the Sele ct me nu opt io n prompt, enter: system serialPort serialPortMode 2 At the com mand pr ompt, if the default v al ue sho wn in b rackets is modem , enter console .[...]

42 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS[...]

6 T R OUBLES HOOTING TH E S YS TEM This chapter e xplains how to troubleshoot certain probl ems with the SuperStack ® II Switch 3900 sys tem. It cove rs: ■ Getting Additional Help ■ Diagnosi ng Problems ■ Cleaning Dirt y Fiber Optic Ports and Connectors Getting Additional Help If you experi ence system pro blems that are not addressed in thi[...]

44 C HAPTER 6: T ROUBLESHOOTING THE S YSTEM Ta b l e 8 T roubl eshootin g Power Fai lur es Sympt om Poss ible Sou r ces of t h e P r oblem St eps to T ake Syst em do es not po we r up. ■ Sys tem is n ot re ceiv ing power. ■ Power supp ly mal functi oned. 1 Ver ify t hat the b uild ing’ s po wer out let h as p ower. 2 Check that th e powe r co[...]

D iagnosing Pr oblem s 45 Ta b l e 1 0 T r oubl eshoo ting Abnormal Port LED Act ivity LED Stat us Poss ible Sou rces of the Pr oblem Step s to T ake Pck t LED doe s no t lig ht. S oftw are err or Chec k th e Admin istrati on Con sole dis play . Sta t LED doe s no t lig ht. Syst em d oes not recogni ze a conn ection t o th e port . ■ Cable is not[...]

46 C HAPTER 6: T ROUBLESHOOTING THE S YSTEM Clean ing D irty Fiber Optic Ports and Conn ec tors Fiber optic transceivers are sensi tive optical devices. Handle them caref u ll y . If di rt collects on a fiber opti c lens, the associated LED may not light. Y ou m ay also notice degradation in port performance, indicated by an incr ease in the Link E[...]

A S YS TE M S P ECIFICATIONS T able 11 System Spec ification s fo r the Su perStack II S witc h 3900 Stac kable Sw itch Speci fi catio ns Physical Dimensio ns 6.5 cm (H) x 44 cm (W) x 30.5 c m (D) 2.59 in. (H) x 17.32 in. (W) x 12.00 in. (D) Weig ht: 4.1 kg (1 2 lbs) Envi ron mental Req uir emen ts Opera ting Tempe rature 0 to 50 °C (32 to 122 °F[...]

48 A PPENDIX A: S YSTEM S PECIFICATIONS T able 12 Standar ds Su pported by the S upe rSta ck II Switch 3900 Sta ndar d T ype RFC S upporte d SNMP ■ SNMP p rotocol ( RFC 1157) ■ MIB II (RFC 1213) ■ Ethe rnet MIB (RF C 1 284) ■ Brid ge MIB ( RFC 1286) S oft w are Installation ■ tftp (RFC 959) T e rmina l Emulation ■ Teln et (R FC 854) ■[...]

B S IT E R EQUI R EMENT S A ND S AFETY C ODES Y ou took care ful steps to plan and pr epare your site for new or additional Supe rStack ® II Switch 3900 stacka ble switch system s. For your refe r ence, this appendix su mmarizes the criteria that your si t e should meet for the Sw itch 3900 to operat e safely and e ffec t ive ly . This appendi x c[...]

50 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES ■ Be sure that each w i ring closet has a suitabl e ground. Gr ound all metal racks, enclos ur es, boxes, and raceways in the closet. ■ Use AC power , 15-ampere ser vic e receptacles, type N5/15 or NEMA 5-15R for 120 V AC , and the other system speci fications shown in Appe ndix A. ■ Be e[...]

Distr ibut ion Rack Req uirement s 51 Fi gure 15 Re commen ded Ser vice Acc ess Mech anical Req uirements for th e Ra ck V erify that your racks comply with the standar ds and requir ements i n your ca bling system plan and conf o r m to thes e co nventional stand ards : ■ In th e Uni ted St ates, comply with EIA St andar d RS-310C: Racks , Panel[...]

52 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES Fi gure 16 Re commen ded Rac k Styles Buildin g a nd Elect rical Cod es Follow all app r opriate bui lding codes and authori ties on e lectrical codes when planning your si t e and in stalling y our c able for the S wit ch 3 900 syste m. Spec ific building and electrical codes vary depending on[...]

Buil ding and El ectric al Codes 53 U.S. El ectri cal Cod es Authorities on electrical codes: ■ National Electric al Code (NEC) C lassifica tion — A recognized authority on safe electrical wiring. U.S. Fe deral, st ate, and l ocal g overnments us e NEC standards to establish their own laws, or d inances, and codes on wiring specifications. T h [...]

54 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES[...]

C T EC HNICAL S UPPORT 3Com provides easy access to technical supp ort information through a variety of services. Thi s appendix des cribes these s ervices. Information contained in this appendi x is correc t at time of publication. For the most r ece nt information, 3Com r ecomm ends tha t you access the 3Com Corporation W orld W ide Web site. Onl[...]

56 A PPENDIX C: T ECHNICAL S UPPORT 3Co m F TP Site Downlo ad drivers, patches, software, and MIBs across the Internet fr om the 3Com publ ic F TP site. Thi s service i s available 24 hours a day , 7 days a wee k. T o connect to the 3Com F TP s ite, enter the following information into your F TP client: ■ Host nam e: ftp.3com.com ■ Usern ame: a[...]

Support from Y our Net work S uppli er 57 Supp or t fr om Y ou r Ne twor k Supp lier If you require a d diti onal assi sta n ce, conta ct your network supplier . Many sup pliers a re authorized 3Com se rvice pa r tn ers who a r e q ualified to p rov ide a variety of ser vic e s, including netw ork plann ing, installation, hardwar e maintenanc e, ap[...]

58 A PPENDIX C: T ECHNICAL S UPPORT Her e is a list of worldwid e tec hnical telephone support numbe rs: Count ry T eleph one Numb er Asi a Pa cifi c Ri m Australi a Hong K ong Indi a Indo nesi a Japan Ma lay si a New Ze alan d Paki stan Phil ippi nes P. R . o f C h i n a 1 800 678 515 800 9 33 486 +61 2 9937 5085 001 8 00 61 009 0031 61 6439 1800 [...]

Return ing P r odu cts f or Re pai r 59 Ret ur ni ng P rodu cts f or Re pai r Before you send a product direc tly to 3Com for repair , you must first obtain an authorization n umber . Products sent to 3Com without authoriza tion numbers wi ll be returned to the sender unop ened, at the sende r’ s ex pe nse. T o obtain an authorization number , ca[...]

60 A PPENDIX C: T ECHNICAL S UPPORT[...]

I NDEX Numbers 10/ 1 00B ASE -TX cabling 28 connec tor p in a ssignme nts 29 1000B ASE-LX por ts cabling 30 3Com bul letin boar d servic e (3 Com BB S) 56 3C om F a cts 56 3C om U RL 55 A AC co mponen ts Redund ant Pow er Syste m 33 Uni nter rupti ble Power Syst em 33 Admi nistr atio n Co nsole accessin g 40 co nfi g urin g IP ad dr ess es 41 Advan[...]

62 I NDE X G Gigab it Ethernet cabling 30 module s 30 por ts 30 H har dwar e moun ting kit 21 hum id it y specific ations 47 , 5 0 I IC BO (bui lding co de) 52 IEC Sta n dard 297 51 imped ance twi sted- pair guidel i nes 28 instal lation dist ribu tion rack 2 3 free-sta ndin g stack 22 table-to p 2 2 in tegr ated ma nageme nt 17 interf ace parame t[...]

I NDEX 63 S safety requir emen ts and st and ards 49 w ork in g wi th f ibe r op ti c ca ble s an d LE Ds 27 SBC (St and ard B ui ldin g Co de) 5 2 SC co nne ctor s 30 ser ia l li ne, an d m ana gem en t ac ces s 39 ser ial port cabling 31 si ngle- mode f iber safety 27 sit e pl an nin g environ mental a nd safe ty requir ements 49 rack req uireme [...]

64 I NDE X[...]

3Com Cor porat ion L IMITE D W ARRANTY SuperSt ack ® II Sw it ch 3900 H AR DWA RE 3Com w arrants to the end user (“Customer” ) that this hardware pr oduct will b e free from defe cts in workmanshi p and mater ials, unde r normal us e and serv ice, for one (1) year from the dat e of purchase from 3Co m or its author ized re seller. 3Com’s s o[...]

Dea d- or De fective -on -Arri val . In the even t a pro duct c omple tely fa ils to func tion or exhibi ts a defect i n materia ls or workman ship wit hin the first f orty-eight (48) hours of installati on but no later than thirty (30) da ys after the date of pur chase, an d this is verified b y 3Com, it w ill be cons idered dea d- or defe ctive-o[...]