Aastra 5360 manual

A150 A300 2025 2045 2065 Aastra Communications Systems Aastra 5360 / Aastra 5360ip User's Guide[...]

Operating and Display Elements eud-0840/2.1 — I7.7 — 10.2008 2 Opera ting and D ispla y Elem ents ■ Operating elements 1D i s p l a y Status display with symbols, current displays on telephone traffic, displays the available F oxkey functions. 2I n d i c a t o r L E D •L e f t L E D f l a s h e s : C a l l . • Right LED flashes: V oice Ma[...]

Operating and Display Elements eud-0840/2.1 — I7.7 — 10.2008 3 8A b s e n c e k e y w i t h L E D Prec onfigured as call forwarding. The Absence key can be configured as a function key or digit key. 9 Phone book key Opens phone books. 10 Redialkey Selects the phone numbers last dialled. 11 Microphone key Switches handset microphone off/on. 12 L[...]

Operating and Display Elements eud-0840/2.1 — I7.7 — 10.2008 4 ■ Display symbols More text information available F oxmenu: Access to th e menu or the available F oxkey functions Other menu entries available Loudspeaker activated T e xt m ode act iv at ed F unct io n ac ti vat ed Entries on the call list Search mode Microphone deactivated Acti[...]

Security eud-0840/2.1 — I7.7 — 10.2008 5 Security ■ Safe t y In for mat io n F ailure to obser ve this information can be hazardous and infringe existing laws. Connections Always plug the ph one cabl e connec tors into the appropriate sockets . Do not modify the connections in any way . Mains connection Use the original power supply onl y . C[...]

Security eud-0840/2.1 — I7.7 — 10.2008 6 ■ User in form ation Y our terminal has been supplied with a Quick U ser’ s Guide, safety information and, where appli- cable, with other terminal-specific information. Y ou will find this and other documen ts for your device at http://www.aastra.c om/docfinder . More information on your terminal can[...]

Security eud-0840/2.1 — I7.7 — 10.2008 7 ■ Sy stem and software -related functions Some systems o r system ve rsions do not support all the fea tures. T he corr esponding te xt sec- tions are identified by a lett er in side square brackets. T he Chapter "System and Sof t ware -Related Fu n c t i o n s " , page 61 indicates which sys[...]

Contents eud-0840/2.1 — I7.7 — 10.2008 8 Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

eud-0840/2.1 — I7.7 — 10.2008 9 Dialling and Phoning The following sections explain how to mak e phone ca lls simply and the functions your phone offers you whenever you re ceive a c all. Answering Ca lls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Making ca lls . . . . . . . . . [...]

Dialling and Phoning 10 eud-0840/2.1 — I7.7 — 10.2008 Answering C alls This section explains the procedure for answering a c all. ■ Answering a C all Y our phone is r inging and the indicator LED is flashing. T o answer the call, proceed as follo ws. ■ Ending a Ca ll Y ou want to end the call. After the call the call du ration is indicated.[...]

Dialling and Phoning 11 eud-0840/2.1 — I7.7 — 10.2008 Making cal ls This section explains the different ways y ou can make a call with your phone. ■ Dialling with the Phone Number Y ou want to call someone and key in that person's phone number . With call pr eparation you can enter a phone number without it being dialled automatically , [...]

Dialling and Phoning 12 eud-0840/2.1 — I7.7 — 10.2008 ■ Using Y our Phone in Open Listening Mode Y ou want other people in the room to be able to listen in to the call. The open listening func tion lets you activate the lo udspeaker in additio n to the handset. ■ Muting the Microphone In the middle of a call you want to talk briefly with ot[...]

eud-0840/2.1 — I7.7 — 10.2008 13 Using the Displa y and O perating Elemen ts The following sections explain how to oper ate your phone quickly and simply . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Keys . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Using the Display and Operating Elements 14 eud-0840/2.1 — I7.7 — 10.2008 Display ■ Display symbols and display te xt New events such as a call in your absence , a new message or activated functions (e.g. F or ward- ing) are signalled on the disp lay in the idle state by a symbol or a display text. Y ou can then use the relevant F oxkey to ca[...]

Using the Display and Operating Elements 15 eud-0840/2.1 — I7.7 — 10.2008 Keys ■ Pressing a K ey A key may have v arious functions depending on the situation and the operating mode. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment. Here ar e some examples: ■ [...]

Using the Display and Operating Elements 16 eud-0840/2.1 — I7.7 — 10.2008 Inp ut ■ Enters digits The digit keys are used to enter the digits 0 to 9. ■ Enter the letters Y ou can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key . T o enter letters using the d[...]

Using the Display and Operating Elements 17 eud-0840/2.1 — I7.7 — 10.2008 ■ Swit ching between U pper and Low er Case Y ou want to switch bet ween upper and lower case while mak ing an input in text mode. Upper-ca se input is automatically ac tivated when the first letter is entered. The text mode then automatically switches to lower-case inp[...]

Using the Display and Operating Elements 18 eud-0840/2.1 — I7.7 — 10.2008 Menu-Guided Navigation ■ Ac cessing the menu The phone is in standby mode: ■ Naviga ting with the navigation k ey Y ou can retrieve a particular menu entry even mo re simply and efficientl y using the navigation key . Y ou can scroll vertically and horizontally throug[...]

Using the Display and Operating Elements 19 eud-0840/2.1 — I7.7 — 10.2008 ■ Other navigation possibiliti es ■ Resetting activated f eatures Y ou can deactivate again all the activated functions (e.g. F or warding, Barring). Signals ■ Indicator LED Signals Depending on the situation the indicat or LE Ds either flash or remain steadily lit.[...]

eud-0840/2.1 — I7.7 — 10.2008 20 Supplementar y f eatures The following sections explain the su p plementary features provided by your phone for more efficient use. Making and answering ca lls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using functions while in a call . . . . . . . . . . . . . . . . . . [...]

eud-0840/2.1 — I7.7 — 10.2008 21 Mak ing and answering calls This section explains some convenient fe atures provided by y our phone for making a call. ■ Dialling by Name - Quickdial Y ou want to make a call by entering a name. Requirement: The name and the c orresponding call number are stored in one of the system ’ s phone book or in an e[...]

Supplementary features 22 eud-0840/2.1 — I7.7 — 10.2008 ■ Dialling from external phone books If you select Adva nce d s ea rc h , you can search directly in the connected ex ternal phone books. This function is not available if no ex ternal phone book is connec ted. The surname, first name and t own each hav e to be separated by a space , for[...]

Supplementary features 23 eud-0840/2.1 — I7.7 — 10.2008 ■ Dialling from the Call List of Unansw ered Calls Y ou want to call someone who has previously tried to reach you. Y our pho ne automatically stores the phone number of this user in a calllist and the display rea ds Missed calls . Y ou can now call the person back us ing this call list.[...]

Supplementary features 24 eud-0840/2.1 — I7.7 — 10.2008 ■ Dialling with Redial Y ou want to call a person you have already called. In the last-number redial list your phone auto matically stores the phone numbers of the per- sons you have already called, complete with their name s, where available. Y ou can now ca ll the person in question us[...]

Supplementary features 25 eud-0840/2.1 — I7.7 — 10.2008 ■ Requesting a Callback Y ou want to tal k to a certain person. The person is busy or does not answer . Y ou can make call- back requests to both internal and ex ternal users. Not all providers supp ort this funct ion. If the called par ty is busy, you can activate an automatic callback.[...]

Supplementary features 26 eud-0840/2.1 — I7.7 — 10.2008 ■ Call W aiting on an internal user Y ou want to talk to an internal user . However , the person is busy. As a result of your call waiting, the person hears a call waiting t one and your phone number or name appears on his display . The person can either answer or reject your call. Requi[...]

Supplementary features 27 eud-0840/2.1 — I7.7 — 10.2008 ■ Star ting an An nouncem ent Y ou want to add ress internal users directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system). Requirement: It is essential that the internal user has not barred his phone against [...]

Supplementary features 28 eud-0840/2.1 — I7.7 — 10.2008 ■ Receiving an A nnouncement After an attention tone you will be addressed via your loudspeaker . Y ou can listen to the announcement or stop it . ■ Privat e call with PIN Y ou want to make a private call on your phone or on a third-par ty phone. With the aid of your PIN you can use an[...]

Supplementary features 29 eud-0840/2.1 — I7.7 — 10.2008 Using functions while in a call This section explains the differ ent options provided b y your phone while you are in a call . ■ Enquiry Call During a Call Y ou want to c all someone else briefly without losing your current call par tner . Then you want to resume your conversation with y[...]

Supplementary features 30 eud-0840/2.1 — I7.7 — 10.2008 ■ Making a Confer ence Call Y ou are in a call and have a call par ty on hol d at the same time. Y ou want to include the party on hold in the conversation and hold a conf erence call. With the conf erence function you can include a ca ll par ty on hold in the current conversation. Fr om[...]

Supplementary features 31 eud-0840/2.1 — I7.7 — 10.2008 ■ Parking a C all Partner Y ou want to put your call par tner on hold without us ing a phone channel as a result. Y ou can park your call partner locall y . A locally parked call par tner can only be retrieved by the phone from which the function was initially carried out (applies only t[...]

Supplementary features 32 eud-0840/2.1 — I7.7 — 10.2008 Organising absences fr om the desk This section explains the different options provided by y our phone when you want t o leave your desk. ■ Organising absenc es using the Absence K ey Y ou want to leave your desk and set up your phone f or your absence . Y our phone has an Absence key . [...]

Supplementary features 33 eud-0840/2.1 — I7.7 — 10.2008 ■ F orwarding Calls ( Call forwarding) Y ou want to leave your desk . Calls for you are to be forwarded to a different destination (e.g. phone, V oice Mail, pager). With Call Forwarding you can f orward incoming calls directly to a different destination. Menu Pr es s Fo x m en u > Fo [...]

Supplementary features 34 eud-0840/2.1 — I7.7 — 10.2008 ■ F orwarding a Call on No Reply (CFNR) Y ou want calls that you rec eive on your phone to be forwarded to another destination. Both your own phone and the other destination will then star t ringing. The system configura- tion determines whether or not there is a ringing delay at the oth[...]

Supplementary features 35 eud-0840/2.1 — I7.7 — 10.2008 ■ F orwarding to a message Y ou can not be reached on your phone . Y ou want any in ternal user who calls you t o get a text message. The subscriber hears the busy tone and obtains a text messa ge on his display . Requirement: The in ternal user must have a ph one capable of receiving te[...]

Supplementary features 36 eud-0840/2.1 — I7.7 — 10.2008 ■ Locking Y our Phone Y ou need to leave your desk and want to ensure that no- one can alter your phone's sett ings, look at your private data, or make outside calls from y our phone. Y ou can lock your phone with a PIN consisting of two to ten digits. Y ou can modify this via menu [...]

Supplementary features 37 eud-0840/2.1 — I7.7 — 10.2008 ■ Unlocking Y our Phone Y o u want to unlock your phone. Y ou can use the PIN to unlock your phone. If you have forgotten your PIN, your system adminis- trator can re set it to the factory setting. Menu Pr es s Fo x m en u > Fo x ke y Menu . Activated features Scro ll t o Activ ated f[...]

Supplementary features 38 eud-0840/2.1 — I7.7 — 10.2008 F unc tions for special situa tions This section explains the different options provided by your phone to deal with special situations . ■ Deflect a call during the ringing phase Y ou do not want to answer a call y ourself but deflect it to another user . With the function Deflect you ca[...]

Supplementary features 39 eud-0840/2.1 — I7.7 — 10.2008 ■ Read T ext Messages Y our d isplay shows New message and the en velope symbol. The right-hand indica tor LED is lit. Menu Pr es s Fo x m en u > Fo x ke y Menu . T ext message Scro ll t o T ext message and press the Sele ct Fox k e y. New Scro ll t o New and press Select Foxk e y. &l[...]

Supplementary features 40 eud-0840/2.1 — I7.7 — 10.2008 ■ Picking Up a Call Y ou hear a phone r inging in your vicinity and want to pick up the call. With th e Pic k u p func tion you can pick up the call from the other phone on your own phone. ■ Using the D TMF Mode. Activating/deactivating D TMF Y ou want to be able to use your phone to c[...]

Supplementary features 41 eud-0840/2.1 — I7.7 — 10.2008 ■ Making a call on a third-party phone Y ou want to ma ke a call on a third-par ty phone using your personal settings, for example on a colleague ’ s phone or in a meeting room. Y ou can activate a third-par ty phone to make an internal or externa l call using your personal settings, e[...]

Supplementary features 42 eud-0840/2.1 — I7.7 — 10.2008 ■ Paging an In ternal Us er Y ou are unable to reach an internal user and thus want to page them. If the system is equipp ed with a paging system (PS), the person can be paged. The paged per- son can answer from any phone . ■ Answer the pager Y our p ager is ringing and shows the phone[...]

Supplementary features 43 eud-0840/2.1 — I7.7 — 10.2008 ■ Answering a General Bell Via the general bell, y ou hear either your personal ringing pattern or the general ringing signal. Calls with the general bell as the destination can be signall ed visually or acoustically via an external piece of supplementar y equipment. The call can be answ[...]

Supplementary features 44 eud-0840/2.1 — I7.7 — 10.2008 ■ Suppressing your call number from y our called par ty's terminal display Y ou do no t want your call number to appear on the terminal display of a called par t y in the pub- lic network. Y ou have two possibilities: • If you never want the phone number t o be displayed , set CLI[...]

Supplementary features 45 eud-0840/2.1 — I7.7 — 10.2008 ■ P ersonal call routing Y ou wan to specify which of your terminals shall ring when you receive a call . If your system admi nistrator has set up a phone number wi th several terminals for you as well as the 5 call routings , you can specify which of y our terminals shall signal a call [...]

Supplementary features 46 eud-0840/2.1 — I7.7 — 10.2008 Setting func tions by remot e control This section explains how you c an alter your phone’ s settings even if you are not directly at your phone. Y ou are not at you r desk and want to set v ari ous functions on your phone from a differ ent phone. Y ou can ac tivate/deactivate many of yo[...]

eud-0840/2.1 — I7.7 — 10.2008 47 P ersonalizing Y our Phone These sections explain how to adapt the phone ’ s basi c settings to suit your pers onal requirements . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting the Ringing Properties (Audio) . . . . [...]

Personalizing Your Phone 48 eud-0840/2.1 — I7.7 — 10.2008 Display This section explains how to set display prop erties. ■ Setting the display Y ou may find the display is too bright or too dark . Yo u c a n a d j u s t t h e display contrast . Setting the R inging P roperties (Audio) This section explains how to set your phone's ringing [...]

Personalizing Your Phone 49 eud-0840/2.1 — I7.7 — 10.2008 ■ Setting the V olume during a Call Y ou want to adj ust the volume while in a call. This automatically adjusts the volume of the handset and loudspeaker . The new volume will remain stored ev en after th e call is ended. ■ Setting the Ringing Properties Y ou want to chang e the way [...]

Personalizing Your Phone 50 eud-0840/2.1 — I7.7 — 10.2008 Gener al setti ngs This section explains other settings you can make on yo ur phone. ■ Selecting the language The display t ext is not in the language you want. Y ou can selec t a different language . The menu item under which you select your language is marked by an "*" in f[...]

Personalizing Your Phone 51 eud-0840/2.1 — I7.7 — 10.2008 ■ Changing the PIN Y ou want to chang e the PIN used to lock/unloc k your phone (see Chapter "Locking Y our Phone" , page 36 and "Unlocking Y our Phone" , page 37 ). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combinat[...]

Personalizing Your Phone 52 eud-0840/2.1 — I7.7 — 10.2008 ■ Identifying the communication sy stem This terminal can be connected to diff erent Aa stra communication systems. Y ou can verify to which system your terminal is connected to. ■ Local IP settings (Aastra 5360ip) The IP-relevant data f o r your phone is stored in this menu. The inp[...]

Personalizing Your Phone 53 eud-0840/2.1 — I7.7 — 10.2008 P rotection This section explains how you c an protect yourself against certain types of call . ■ Do not disturb/Call waiting/Intrusion/A nnouncement/F orward Y ou want to protect yourself against cer tain types of calls. Y ou can set your phone so that these functions are not permitte[...]

Personalizing Your Phone 54 eud-0840/2.1 — I7.7 — 10.2008 Phone Book Management This section explains ho w to create a new entry in th e phone book and how to edit or delete an entry . ■ Crea ting a New Phone Book Entry Y ou want to store your own phone numbers. Y ou can store your own phone numbers in the pri- vate phone book. ■ Editing or[...]

Personalizing Your Phone 55 eud-0840/2.1 — I7.7 — 10.2008 Configuring V oice Mail This section explains how to set your V oice Mail. ■ P ersonal greeting Y ou have the possibilit y of recording up to three diff erent greetings. If no personal greeting is activated or if none is av ailable, the global gr ee ting is activated automatically , pr[...]

Personalizing Your Phone 56 eud-0840/2.1 — I7.7 — 10.2008 Conf ig ur in g K eys This section explai ns how to assign phone numbers and functions to a Fo xkey or configurable key . ■ A vailab le keys Y ou can assign phone numbers or func tions to on e of the 10 configurable keys. These are acces- sible at all times. Y ou can assign eac h key w[...]

Personalizing Your Phone 57 eud-0840/2.1 — I7.7 — 10.2008 ■ Store a function under a k ey– function key Y ou want to retrieve a frequently used function - f or example "call forwarding on no reply" - using a single keystroke ra ther than having to enter it b y hand. Usually the function is assigned so that you: • activate the fu[...]

Personalizing Your Phone 58 eud-0840/2.1 — I7.7 — 10.2008 Fo r m u l a t i n g Fu n c t i o n s This section explai ns how to activate an individual function, fo r example call forwarding uncondi- tional, with the aid of function commands and how to assign it to a key . ■ Fu n c t i on C o m m a n d s Y ou can use function commands to define [...]

eud-0840/2.1 — I7.7 — 10.2008 59 F ur ther inf ormation The following sections contain more useful information about your phone. T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Declaration Open S ource Software (Aastra 53 60ip). . . . . . . . . . . . . . . . . . . 61 [...]

Further information 60 eud-0840/2.1 — I7.7 — 10.2008 Tr o u b l e s h o o t i n g This section contains a f ew tips on how to operate your phone if you encounter any problems. ■ Malfunctions Y our call par tner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the ph[...]

Further information 61 eud-0840/2.1 — I7.7 — 10.2008 Declaration Open Sourc e Soft ware (Aastra 5360ip). ■ About Open Source Software This product contains O pen Source Sof tware from th ird-par ty sup pliers subjec t to the GNU licence provisions GPL ( GNU General Public License) and L GPL (GNU Library/Lesser General Pub l ic L ic en se ) . [...]

eud-0840/2.1 — I7.7 — 10.2008 62 I nstallation and F irst- T ime Op er a ti o n These sections explain the setup opti ons av ailable with your phone. Equipment pro vided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Installation and Fi rst-Time Operation 63 eud-0840/2.1 — I7.7 — 10.2008 Equipment pro vided Opt io ns T elephone and handset Handset connection cable T elephone connection cable Aastr a 5360 Stand rest; can also be used as a mounting frame for wall mounting Quick User's Guide and safe t y in for m ati on Plug-in power adapter (if the power[...]

Installation and Fi rst-Time Operation 64 eud-0840/2.1 — I7.7 — 10.2008 Setting up and mounting the phone With the aid of the supplied stand rest y ou can set up the phone as a desktop phone or mount it to the wall . ■ Setting the phone up as a desktop phone Y ou can set up the phone either at a 40° or a 25° angle. T o do so, insert the sta[...]

Installation and Fi rst-Time Operation 65 eud-0840/2.1 — I7.7 — 10.2008 ■ W all mounting Y ou can also mount the phone on the wall. T o do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. • F it the screws f or securing the stand r est and mount the stand r est (F igure A ). • Connect the handset[...]

Installation and Fi rst-Time Operation 66 eud-0840/2.1 — I7.7 — 10.2008 ■ Dism antl ing Desktop phone: • Disconnect the phone cord and remov e. • Carefully pull the stand rest away in t he op posi te direc tio n. Wa l l s e t : • Carefully slide the phone upwar ds out of the stand rest. • Disconnect the phone cord and remov e. Connect[...]

Installation and Fi rst-Time Operation 67 eud-0840/2.1 — I7.7 — 10.2008 Connecting Aastra 5360ip ■ Con ne c t i o ns ■ Co nnecting your phone t o the LAN This phone communicates via the same connection as your PC (IP network / LAN). This means you do not need a special phone connection. Ask your system administrator if you hav e any doubts [...]

Installation and Fi rst-Time Operation 68 eud-0840/2.1 — I7.7 — 10.2008 ■ Co nnecting your PC to the LAN If required, you can connect your PC or another LAN device to the phone, f or example a printer . • Connecting the LAN cor d (not included in the sc ope of delivery) to the PC’ s network socket. • Plug the connector at the loose end [...]

Index eud-0840/2.1 — I7.7 — 10.2008 69 %, *,+... */# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 A Absence key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 , 32 Accessing the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Activate / deactivate DTMF mode . . . . . . . . . . . . [...]

Index eud-0840/2.1 — I7.7 — 10.2008 70 K Key block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 L Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 , 19 Local IP settings . . . . . . [...]