Acer 2500 manual

Acer TravelMate 2000/2500 Series Service Guide PRINTED IN T AIW AN[...]

II Revision History Please refer to the table below for the updat es made on T ravelMate 2000/25 00 service guide. Date Chapter Up dates 200 4 /04/21 Ch a pter 1 A dd descripti o n about mode m chi p set on p a ge 21[...]

III Copyright Copyright © 2004 by Acer Incorporated. All rights re served. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any languag e or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the[...]

IV Conventions The following conventi ons are used in this manual: Screen messages Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alert s you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to a[...]

V Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CONFIGUR A TION decided for Acer "global" product offering. T o bett er fit local market requirements and enhance product competitiv[...]

VI[...]

VII Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

VIII Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Removing the Processor . . . .[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Performance T Intel ® Pentium ® 4 (for T ravelMate 2500) and Intel ® Celeron ® (for T ravelMate 2000) processor , 2.40 GHz or above T Intel ® Hyper-Threa ding TM technology T 256/512 MB of DDR333 SDRAM standard, u pgradeable to 204[...]

2 Chapter 1 T Upgrageable memory modules I/O Ports T One T ype III or two T ype II PC Card slot T One RJ-1 1 mo dem jack (V .92, 56K) T One RJ-45 network jack T One DC-in jack T One parallel port (ECP/EPP) T One external monitor po rt T One line-out jack (3.5mm mini jack) T One line-out jack (3.5mm mini jack) T One Infrared (FIR)port T Four USB 2.0[...]

Chapter 1 3 System Block Diagram A A B B C C D D E E 4 4 3 3 2 2 1 1 DDR*2 ATI IXP150 LPC BUS 33MHz PCI BUS 33MHz ATI RC300M CLK GEN. ICS951402AGT FSB 400/533/800MHz ALIK I/F 66MHz KBC M38857 PC87392 NS SIO DEBUG CONN. LPC 3 4, 5 6,7,8,9,10 11,12 16,17,18,19 32 32 33 34 HDD 21 PIDE MDC Card G1421 OP AMP 31 22 MODEM/BT USB X 4 YUHINA3A Block Diagram[...]

4 Chapter 1 Board Layout T op V iew 1 Line-in Port 15 CPU Socket 2 Line-out Port 16 North Bridge 3 RJ45+RJ1 1 17 Fan Connector 4 LCD Inverter Cable Connector 18 Second Fan Connector 5 USB Port 19 T ouchpad Cable Connector 6 USB Port 20 HDD Connector 7 USB Port 21 Keyboard Connector 8 USB Port 22 S peaker Ca ble Connector 9 VGA Port 23 Optical Drive[...]

Chapter 1 5 Bottom View 1 Wireless LAN Card Connector 5 FIR Port 2 Modem Board Connector 6 DIMM Socket 1 3 Modem Cable Connector 7 DIMM Socket 2 4 IEEE 1394 Port 8[...]

6 Chapter 1 Panel Ports allow you to connect peripheral devices to your comp uter as you would wi th a desktop PC. Front Panel # Item Description 1 Display screen Also called LCD (Liquid Crystal Displ ay), displays c omputer output. 2 S tatus indicators LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its fun[...]

Chapter 1 7 Lef t Panel # Icon Item/ Port Description 1 PCMCIA (PC card) Port Connects to one T ype III or two T ype II CardBus PC Card(s). 2 Eject buttons Eject the PC cards from the slot. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 4 Infrared port Interfaces with infrared de vices (e.g., infrar[...]

8 Chapter 1 Right Panel # Icon Item/ Port Description 1 S peaker Delivers stereo audio output. 2 V entilation slots Enable the computer to stay cool, even after prolonged use. 3 Security keylock Connects to a Kensington-compatible computer security lock.[...]

Chapter 1 9 Rear Panel l # Icon Port Description 1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., p ar allel printer). 3 V entilation slot Enables the co mputer to stay cool, even after prolonged use. 4 External display port Connects to a display device (e.g., external monitor , LCD projector) and displays[...]

10 Chapter 1 Bottom Panel # Item Description 1 Battery bay Houses the computer ’s battery pack. 2 Battery release latch Unlatches the battery to remove the battery pack. 3 Memory compartment Houses the computer ’s main memory .[...]

Chapter 1 11 Indicators The computer has seven easy-t o-read status icons on the right of the display screen. . The Power and S tandby status icons are visible even wh en you close the display cover so you can see th e status of the computer while the cover is closed. # Icon Function Description 1 Wireless communication button Lights when the Wirel[...]

12 Chapter 1 Underst anding the icons When the cover of your computer is closed, 2 easy-to-r ead icons are shown, indicating which state or feature is enabled or disabled. # Icon Function Description 1 Power Lights up when the computer is on. 2 Sleep Lights when the computer enters S tandby mode and blinks when it enters into or resumes from hibern[...]

Chapter 1 13 Keyboard The keyboard has full-sized keys and an embedd ed keypad, sep arate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which yo u can toggle on and off. Lock key Description Caps Lock @ When @ is on, all alphabetic charac ters typed are in uppercase. Num Lock (Fn-F1 [...]

14 Chapter 1 Embedded numeric ke yp ad The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated by small characters located on the upper right corne r of the keycaps. T o si mplify the keyboard legend, cursor-control key symbols are not printed on the keys. NOTE: If an external keyboard or keypad is connected to the co[...]

Chapter 1 15 Windows keys The keyboard has two keys that perform Wi ndows-specific functions. Keys Description Windows logo key S tart button. Combinations with this key perform sho rtcut functions. Below are a few examples: + T ab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + + M (Undoes Mi[...]

16 Chapter 1 Hot Keys The computer employs hot keys or key combinations to access most of the computer ’s controls like screen contrast and brightness, volu me output and the BIOS Utility . T o acti vate hot keys, press and hold the Fn key before pressing the other key in the hot key comb ination. Hot Key Icon Function Description Fn- l Hotkey he[...]

Chapter 1 17 The Euro symbol If your keyboard layout is set to United S tates-Inter national or United Kingdo m or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is se t when you first set up Windows. For the Euro symbol to work, the keyboard layout has [...]

18 Chapter 1 Launch Keys Located at the top of the keyboard ar e six buttons. These buttons are call ed lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wire less and Bluetooth buttons cannot be set by the user . T o set the ot her four launch keys, run the Acer Laun ch Manager . # Icon[...]

Chapter 1 19 Hardware Specifications and Configurations System Board Major Chips Item Controller System core logic A TI RC300M+A T I IXP150 Super I/O controller NS PC87392 Audio controller Realtek ALC655 Video controller A TI Radeon 9700 Hard disk drive controller Embedded in A T I IXP 150 Keyboard controller Mitsubish LP C keyboard controller M388[...]

20 Chapter 1 Supported protocols ACPI 1.0b, SMBIOS 2.3, PCI 2.2, Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface S pecification, EI T orito -Bootable CD-ROM Format Specification V1.0, Simple Boot Flag 1.0 BIOS password control Set by swit ch, see SW5 settings on Chapter 5. Second Level [...]

Chapter 1 21 Above table list s some system memory configurations. Y ou may combine DIMMs with various capacities to form other combinations. 512MB 128MB 640MB 256MB 512MB 768MB 128MB 512MB 640MB 512MB 256MB 768MB 256MB 128MB 384MB 512MB 512MB 1024MB 0MB 512MB 512MB LAN Interface Item Specification Chipset RealT ek 8100C Supports LAN protocol 10/10[...]

22 Chapter 1 . Hard Disk Drive Interface Item V endor & Model Name HGST Moraga IC25N030A TMR04 Fujitsu V -40 MHT2030A T Seagate N1 ST93015A HGST Moraga IC25N040A TMR04- TOSHIBA Pluto 40G MK4025GAS Fujitsu V40+ MHT2040A T Seagate N1 ST94019A HGST Moraga IC25N060A TMR04-0 HGST Fresno DK23F A-60 TOSHIBA Neptune MK6021GAS Capacity (MB) 30000 40000 [...]

Chapter 1 23 Rotation speed 5100 rpm for QSI 5400 rpm for Mitsumi 24X CA V mode Data Buffer Cap acity 128 KB (built-in) Interface Compliant to A T A/A T API-6 Applicable disc format QSI: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, F orm-1 and Mode-2 Form-2, CD-i Ready , Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhance d CD, CD Plus, CD Extra, i-trax CD[...]

24 Chapter 1 Average Full Access time (typ.) Random CA V mode 1 10 msec typical 150 msec average max Full S troke CA V mode 200 msec typical 260 msec average max DVD-5: Random 120 msec typical 160 msec average max Full S troke 270 msec typical 350 msec average max DVD-9: Random 150 msec typical 200 msec average max Full S troke 340 msec typical 450[...]

Chapter 1 25 T ransfer rate (KB/sec) Read Sustained: DVD-ROM MAX 8X CA V (MAX 10800 KB/sec) CD-ROM MAX 24X CA V (MAX 3600 KB/sec) Wri te : CD-R 4X, 8X (CL V), Max 16X, MAX 24X (ZCL V) CD-RW 4X (CL V) HS-RW 4X,8X, 10X (CL V) A T API Int erface: PIO mode 16.6 MB/sec :PIO Mode 4 DMA mode 16.6 MB/sec:Multi word mode 2 Ultra DMA mode 33.3MB/sec: Ultra D[...]

26 Chapter 1 Disc Diameter 12cm and 8cm Capacity 2048 bytes/sector (DVD) 2048 bytes/block (CD Mode-1 and Mode-2 Form-1) 2336 bytes/block (Mode-2) 2328 bytes/block (Mode-2 Form-2) Operation environment for “write/rewr ite” application Host Machine IBM compatible PC (Pentium 166 MHz or above) OS MS-Windows 90/ME/2000/XP/NT 4.0 Memory Min. 128MB r[...]

Chapter 1 27 Loading mechanism Manual load/DC brushless mortor system Audio Interface Item Specification Audio Controller RTL ALC655 Audio onboard or optional Built-in Mono or S t ereo Stereo Resolution 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Compatibility Microsoft PC98/PC99, AC97 2.1 Mixed sound source [...]

28 Chapter 1 Optional parallel port I/O address (in BIOS Setup) 378, 278, 3BC Optional parallel port IRQ (in BIOS Setup) IRQ7, IRQ5 USB Port Item Specification USB Compliancy Level 1.1/2.0 support OHCI USB 2.0 Number of USB port 4 5V/500 mA per slot Location Rear side Other Remarks 3 independent OHCI USB1.1 Host Controller and 1 EHCI USN2.0 Host Co[...]

Chapter 1 29 LCD Item V endor & model na me AU: B150XG01 B150PG01 CMO: N150X3-L05 LG: LP150X08-A5 Screen Diagonal (mm) 381 15.0 inches, 381 15.0 inches, 381 Active Area (mm) 304.1x228.1 304.5x228.375 304.1x228.1 304.1x228.1 Display resolution (pixels) 1024x768 XGA 1400x1050 SXGA+ 1024x768 XGA 1024x768 XGA Pixel Pitch 0.297x0.297 0.297x0.297 0.2[...]

30 Chapter 1 Luminance Uniformity 40 N/A N/A Contrast Ratio 200 300 200 Response T ime (Optical Rise Time/Fall Tim e ) 30/30 8/17 10/30 Nominal Input V oltage VDD +3.3V +3.3V +3.3V T ypical Power Consumptio n (watt) N/A 3.96 4.0 Weight 580 570 600 Physical Size(mm) 317.3x242.1x6. 0 317.3x242.0x5.9 317.3x242.0x6.5 Electrical Interface 1 channel L VD[...]

Chapter 1 31 Viewing Angle (degree) Horizontal: Right/Left V ertial: Upper/Lower 40/40 20/40 40/40 10/30 45/45 15/35 T emperature Range( C) Operating S torage ( shipping) 0 to +50 -20 to +60 0 to +50 -20 to +60 0 to +50 -20 to +60 AC Adapter Item Specification V endor & model name Liton, 135W power supply Input V oltage Low Range 90(min.) /137([...]

32 Chapter 1 Hibernation Mode Enter Hib ernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and system is ready to enter Hibernatio n mode 2.System Hibernation timer expires an d system is ready to enter Hibernatio n mode. T All power shuts of f Display St andby Mode Keyboard, built-in touchpad, and an e xternal PS/2 pointing devic[...]

Chapter 1 33[...]

Chapter 2 34 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

35 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o chang e the value of a parameter , press p or q . T A plus sign (+)[...]

Chapter 2 36 Information NOTE: The system information is su bject to diff erent models. Parameter Description Floppy Disk Drive Shows floppy drive type informaito n. Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk drive. HDD Mode[...]

37 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also includes basi c setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ .[...]

Chapter 2 38 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to disable or a uto. This is because the user is not allowed to con trol the settings in the se cases. NOTE: If user disab[...]

39 Chapter 2 Advanced The Advanced menu screen contains parameters involving y our hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. . Parameter Description Options Hyper-Threading T echnology The function[...]

Chapter 2 40 DMA channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP . DMA3 /DMA1 Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Ope rating System such as DOS or UNIX). Option: Disabled or Enabled Hard Disk Recovery Enables [...]

41 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unauthori zed use.[...]

Chapter 2 42 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to you[...]

43 Chapter 2 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Sup ervisor Password parameter and press the e key . The Set Password box appears: 2. T ype the current p assword in the Ent er Current Passwor d field and press e . 3. Press e twice without typing anyth ing in the Enter New Password and Confirm New Pa[...]

Chapter 2 44 If the current password entered does not match the actual current password, the screen will sho w you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display the following message.[...]

45 Chapter 2 Boot This menu allows the user to deci de the order of boot devices to load the operating system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive and the CD-ROM in module bay .[...]

Chapter 2 46 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ut ility without saving setup data to CMOS. Load [...]

47 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should crea[...]

Chapter 3 48 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassembl e the computer , you ne ed the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tw e e z [...]

49 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.[...]

Chapter 3 50 Disassembly Pro cedure Flowchart The flowchart on the succeed ing page gives you a graphic representation on the e ntire disassembly sequence and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the main board, you must first remove the ke yboard , then disassemble the insid[...]

51 Chapter 3 Screw List Item Description A SCREW MAC FLA T M2.5*L4 NI NYLOK (86.00123.630) B SCREW M2.0*L10 NYLOK(86.9A352.100) C SCREW M2*3 NYLON 1JMCPC- 420325(86.9A352.3R0) D SCREW M2.5X6(86.9A353.6R0) E SCREW M3x4 (86.9A524.4R0) F SCREW M2X2.0 (86.9A552.2R0) G SCREW W AFER NY LOK NI 2ML3 (86.9A552.3R0) H SCRW M2*4 W AFER NI (86.9A552. 4R0) I SC[...]

Chapter 3 52 Removing the Battery 1. T o remove th e battery , push the battery relea se latch. 2. Then slide the battery out from the machine.[...]

53 Chapter 3 Removing the Memory Module 1. See “Removing the Battery” on page 52. 2. T o remove th e memory module from the machine, first remove the two screws holding the dimm cover . 3. Remove the dimm cover . 4. Pop up the memory . 5. Then remove the memory .[...]

Chapter 3 54 Removing the Wireless LAN Board and the Modem Board 1. See “Removing the Battery” on page 52. 2. T o remove th e wireless LAN board, first remove the two screws holding the modem cover . 3. Remove the modem cover from the machine. 4. Disconnect the wireless antennae. 5. Pop out the wireless LAN board. 6. T o remove th e modem board[...]

55 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Battery” on page 52. 2. T o remove th e hard disk drive, pull the hard disk dirve carefully . 3. Then take the hard disk drive out of the main unit. Disassembling the Hard Disk Drive Module 1. See “Removing the Battery” on page 52. 2. See “Removing the Hard Disk Drive M[...]

Chapter 3 56 Removing the LCD Module Removing the Middle Cover 1. See “Removing the Battery” on page 52. 2. T o remove th e middle cover , fi rst use a plastic flat screwdriver to remove the right hinge cap. 3. Remove the screw that se cures the middle cover . 4. Remove the left hinge cap. 5. Then remove the screw holding the middle cover on th[...]

57 Chapter 3 3. Remove the two screws and then detach the launch board from the middle cover . Removing the LCD Module 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Launch Board ” on page 56. 4. Remove the screw that fastens the LCD coaxial cable and disconnect the cable. T[...]

Chapter 3 58[...]

59 Chapter 3 Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Launch Board ” on page 56. 4. See “Removing the LCD Module” on page 57. 5. Use plastic tweezers to remove the four screw pads, and the n remove the four screws[...]

Chapter 3 60 NOTE: Please arrange the LCD inverte r cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Launch Board ” on page 56. 4. See “Removing the LCD Modu[...]

61 Chapter 3 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Launch Board ” on page 56. 4. See “Removing the LCD Module” on page 57. 5. See “Removing the LCD Bezel” on page 59. 6. See “Removing the Inverter Board (15” LCD)” on page 59. 7. See “Removing the 15” TFT LCD” on page 60. 8. Remove the four s[...]

Chapter 3 62 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Launch Board ” on page 56. 4. See “Removing the LCD Module” on page 57. 5. See “Removing the LCD Bezel” on page 59. 6. See “Removing the Inverter Board (15” LCD)” on page 59. 7. See “Removing the 15” TFT LCD” on page 60. 8. Remove the screw [...]

63 Chapter 3 Disassembling the Main Unit Removing the Keyboard 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. T o remove th e keyboard, carefully pull the keyboard out and upwards as the pticute shows. 4. Use a plastic tweezers or a plastic flat scre wdriver to discon nect the keyboard cable from[...]

Chapter 3 64 Removing the Thermal Module 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Keyboard ” on page 63. 4. See “Removing the Fan” on page 63. 5. Disconnect the fan cable then remove the four screws fastening th e thermal module. 6. Then remove the thermal module. [...]

65 Chapter 3 Installing the Processor 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Keyboard ” on page 63. 4. See “Removing the RTC Battery” on page 63. 5. See “Removing the Fan” on page 63. 6. See “Removing the Therma l Module” on page 64. 7. Lift up the CPU le[...]

Chapter 3 66 4. Then take the upper case assembly off the main unit. Removing the T ouchp ad Board 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Keyboard ” on page 63. 4. See “Removing the Upper Case Assemly” on page 65. 5. T o detach the touch pad board, fi rst disconn[...]

67 Chapter 3 3. See “Removing the LCD Module” on page 57. 4. See “Removing the Keyboard ” on page 63. 5. See “Removing the Upper Case Assemly” on page 65. 6. See “Removing the T ouchpad Board” on page 66. 7. Remove the touchpad scroll key then remove the touchpad cable. Removing the VGA Thermal Plate 1. See “Removing the Battery?[...]

Chapter 3 68 Removing the Second Fan Bracket 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the LCD Module” on page 57. 4. See “Removing the RTC Battery” on page 63. 5. See “Removing the Fan” on page 63. 6. See “Removing the Therma l Module” on page 64. 7. Remove the[...]

69 Chapter 3 Removing the HDD Bracket 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Keyboard ” on page 63. 4. See “Removing the Upper Case Assemly” on page 65. 5. Remove the four screws holding the HDD bracket, then remove the HDD bracket. Removing the Main Board 1. See[...]

Chapter 3 70 . 13. Remove the two screws holding the main board as th e picture shows. Remove another two screws that fasten the main board. Then detach the main board from the lower case carefully . Removing the DC Board 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Keyboard[...]

71 Chapter 3 3. See “Removing the Keyboard ” on page 63. 4. See “Removing the Upper Case Assemly” on page 65. 5. See “Removing the Fan” on page 63. 6. See “Removing the Therma l Module” on page 64. 7. See “Removing the VGA Ther ma l Plate” on page 67. 8. See “Removing the CPU Heatsink Plate” on page 67. 9. See “Removing th[...]

Chapter 3 72 Removing the S peaker Set 1. See “Removing the Battery” on page 52. 2. See “Removing the Middle Cover” on page 56. 3. See “Removing the Keyboard ” on page 63. 4. See “Removing the Upper Case Assemly” on page 65. 5. See “Removing the Fan” on page 63. 6. See “Removing the Therma l Module” on page 64. 7. See “Rem[...]

73 Chapter 3 System Upgrade Procedure Base Unit to Wireless Unit 1. T urn out the two screws fastening the modem co ver then open the cover . 2. Connect the wirless a ntennae. 3. Insert the wireless LAN board to the wireless socket on the main board. 4. Close the modem cove r and fasten the cove r with the two scre ws. NOTE: Y ou must connect the w[...]

Chapter 4 74 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer pro ducts. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attemp[...]

75 Chapter 4 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller , dr iver , o r diskette. A write-ena bled, diagno stic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the d ri[...]

Chapter 4 76 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to main board. 2. Go to the dia gnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instruction s in the mes[...]

77 Chapter 4 Check the Power Adapt er Unplug the power adapter cable from the computer and measure the output voltage at the plug of the powe r adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem[...]

Chapter 4 78 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , confirm t hat if the parame ters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery an d ad[...]

79 Chapter 4 Power-On Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in the[...]

Chapter 4 80 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxx h (R:xxxxh, W:xx xxh) 070 Real T ime Clock Erro[...]

81 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

Chapter 4 82 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 76. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on indi[...]

83 Chapter 4 Index of Symptom-to -FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if[...]

Chapter 4 84 PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute ?[...]

85 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 87. System hangs intermittently . Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptom s Symptom / Error Action in Sequence System configuration does not match th[...]

Chapter 4 86 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent problem, do th[...]

87 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify which ad apter or device failed, which installed devices are in correct, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the faili ng F RU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 4 88 How to Build NAPP Ma ster Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical driv e. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue. 4. NAPP CD will start to preloa d the system, please click [Y].[...]

89 Chapter 4 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the optical d rive in order . Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below .[...]

Chapter 4 90 7. Then insert the System CD to the opti cal drive. 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive.[...]

91 Chapter 4 Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical driv e. Then boot up the system. 3. The system will ask you if you want to build N APP Master HDD. Please press any key to continue. 4. NAPP CD will start to preloa d the system, please click [Y].[...]

Chapter 4 92 5. Select Disk to Disk Recovery . Then choose Single Language or Multi-Languages Recovery . NOTE: For Multi-Languages Recovery , not more than fi ve languages could be loa ded to the system. 6. Put the Recovery CD to the optical dr ive. This step is to create image files to the system, you do not have to put the Reco very CD to the opt[...]

93 Chapter 4 After you place the Recovery CD to the optical drive, you will see the display below . 7. Then insert the System CD to the opti cal drive.[...]

Chapter 4 94 8. Y ou will see the screen displaying “P ASS” when the system has buit NAPP Master hard disc drive.[...]

95 Chapter 4[...]

Chapter 5 96 T op V iew 1 Line-in Port 15 CPU Socket 2 Line-out Port 16 North Bridge 3 RJ45+RJ1 1 17 Fan Connector 4 LCD Inverter Cable Connector 18 Second Fan Connector 5 USB Port 19 T ouchpad Cable Connector 6 USB Port 20 HDD Connector 7 USB Port 21 Keyboard Connector 8 USB Port 22 S peaker Ca ble Connector 9 VGA Port 23 Optical Drive Connector 1[...]

97 Chapter 5 Bottom View 1 Wireless LAN Card Connector 5 FIR Port 2 Modem Board Connector 6 DIMM Socket 1 3 Modem Cable Connector 7 DIMM Socket 2 4 IEEE 1394 Port 8 SW Settings SW1-8 SW2-7 SW3-6 Chkpw Enable ON X Bootblock Enable XO N[...]

Chapter 6 98 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurati ons of Aspire 1620. Refer to this chapter w henever ordering for p arts to repair or for RMA (R eturn Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date in formation available on your regional[...]

99 Chapter 6 TravelMate 2000/2500 Exploded Diagram[...]

Chapter 6 100 Picture No. Partname And Description Part Num ber Adapter ADAPTER 135W 19V 3PIN LITEON P A-1 131-08AC AP .13503.001 ADAPTER 135W 19V 3PIN LSE 0317A19135 TBD ADAPTER 135W 19V 3PIN HIPRO OW135F13 TBD Battery RTC BA TTERY LONG TRUM 23.T30V1.001 18 BA TTERY MODULE LI-ON 8CELL SIMPLO 6M.A20V1.001 BA T TERY LI-ON 8CELL 2.0MAH SIMPLO BTP-58A[...]

101 Chapter 6 WIRELESS LAN BOARD AMBIT 802.1 1B T60H656.02 REV .03 54.03096.022 WIRELESS LAN BOARD 802.1 1G WNC RM8 54.A16V1.001 MODEM BOARD AMBIT T60M283.10(01) 54.0901 1 .544 MODEM/BLUETOOTH BOARD AMBIT T60M665.00 54.09061.001 PCMCIA MUL TI CARD 4 IN 1 ADAPTER (SDMCA) LC.T2807.001 LAUNCH BOARD 55.A20V1.002 Cables TOUCHP AD CABLE 50.T30V1.001 COVE[...]

Chapter 6 102 3 MINI PCI CARD PLA TE W/RTC HOLDER 60.T30V1.003 6 HINGE CAP RIGHT 42.T30V1.002 8 HINGE CAP LEFT 42.T30V1.003 10 OPTICAL DRIVE SUPPORT BRACKET 33.T30V1.001 15 HDD BRACKET 33.A20V1.001 TOUCHP AD COVER 42.T30 V1.006 2ND F AN BRACKET 33.A20V1.002 VGA THERMAL PLA TE 33.A20V1.003 Picture No. Partname And Description Part Num ber[...]

103 Chapter 6 UPPER CASE W/COVERSWITCH CABLE & TOUCHP AD CABLE & SCROLL KEY 60.A20V1.002 LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER 60.A20V1.002 DIMM COVER 42.A20V1.002 MIDDLE COVER W/LAUNCH BOARD & NAME PLA T E 60.A19V1.003 MODEM COVER W/SCREW 42.A20V1.001 Communication Module WIRELESS ANTENNA RIGHT (BLACK) 50.A20V1.001 WIRELES[...]

Chapter 6 104 CPU 3.0GMHZ 800FSB INTEL KC.DPP01.30C CPU 2.8GMHZ 800FSB INTEL KC.DPP01.28C CPU 2.6GMHZ 400FSB INTEL KC.DPD01.26A CPU 2.8GMHZ 800FSB INTEL KC.DPD01.28B CPU 2.8GMHZ 800FSB INTEL KC.DPD01.306 CPU 2.8GMHZ 800FSB INTEL KC.DP001.30C CPU 2.8GMHZ 800FSB INTEL KC.DP001.32C CPU 2.8GMHZ 800FSB INTEL KC.DPP01.32C CPU 2.8GMHZ 800FSB INTEL KC.DPP0[...]

105 Chapter 6 4 CPU THERMAL PLA T E 34.A20V1.001 CPU HEA TSINK 34.A20V1.002 Keyboard 2 KEYBOARD DARFON NSK-ACY1D USI KB.A2007.001 KEYBOARD DARFON NSK-ACY0U UK KB.A2007.002 KEYBOARD DARFON NSK-ACY0J JPN KB.A2007.003 KEYBOARD DARFON NSK-ACY06 PORTUGUE KB.A2007.004 KEYBOARD DARFON NSK-ACY0A ARABIC KB.A2007.005 KEYBOARD DARFON NSK-ACY1A BELGIAN KB.A200[...]

Chapter 6 106 KEYBOARD DARFON NSK-ACY0E IT AL Y KB.A2007.021 KEYBOARD DARFON NSK-ACY0F FRENCH KB.A2007.022 KEYBOARD DARFON NSK-ACY0K KOREAN KB.A2007.023 KEYBOARD DARFON NSK-ACY00 SWISS KB.A2007.024 LCD 7 LCD MODULE 14.1" XGA AU B141XN04 TBD LCD MODULE 15" TFT XGA AUO B150XG01 TBD LCD MODULE 15" SXGA+ AU B150PG01 V0 TBD LCD MODULE 15&[...]

107 Chapter 6 LCD COAXIAL CABLE 14” 50.A20V1.003 LCD COAXIAL CABLE 15” 50.49V06.002 50.A16V1.005 NS LCD P ANEL W/HINGE & LOGO 60.A20V1.004 NS LCD BEZEL 14.1" W/ICON LABEL 60.A20V1.003 LCD BEZEL 15" W/ICON LABEL 6K.A20V1.005 HINGE P ACK 6K.A20V1.001 Main Board MAINBAORD YUHINA 4 W/LAUNCH BOARD CABLE & MODEM CABLE & RTC BA T[...]

Chapter 6 108 TOUCHP AD KNOB 42.T30V1.008 LCD SCREW CAP LOWER 47.A16V1.001 LCD SCREW RUBBER UPPER 47.A16V1.002 ICON PLA T E 40.A16V1.001 ICON LA BEL 40.T 30V1.00 1 Memory NS SODIMM 128M INFINEON HY64D16000GDL-6-B KN.12802.006 SODIMM 256M INFINEON HY64D32000GDL-6-B KN.25602.009 SODIMM256M NANY A NT256D64SH8BAGN-6KE KN.25603.014 SODIMM256M MICRON MT8[...]

109 Chapter 6 OPTICAL BRACKET 33.T30V1.004 PCMCIA slot/PC card slot PCMCIA SLOT 22.T30V1.001 Pointing Device NS TOUCHP AD BOARD 56.17001.001 S peaker SPEAKER SET 23.A20V1.002 Screws NS SCREW , SCRW HEX NYL I#R-40/ O#4-40 L5.5 34.00015.081 NS SCREW , SCRW MACH P AN NYLOK M2.0*10 NI 86.1A522.100 NS SCREW , SCRW CPU SCREW FORCE 5KGS 86.T30V1.001 NS SC[...]

Appendix A 11 0 Model Name Definition T ravelMate 2000 Model Number LCD CPU Memory HDD ODD FDD Wireless LAN 2001XV 14" XGA ICP- 2.6G 256 MB 30GB 8x DVD N N 2001XC 14" XGA ICP- 2.6G 256 MB 30GB 40GB 24x Combo N N 2001X 14" XGA ICP- 2.6G 256 MB 20GB 24x Combo Y N 2001LC 15" XGA ICP- 2.6G 256 MB 30GB 40GB 24x Combo Y N 2001LCi 15&q[...]

111 T ravelMate 2000/2500[...]

Appendix B 11 2 This computer ’s compatibility is a test plan released b y Acer Internal T esting Depa rtment. Once the final report is available, this chapter will be revised accordingly . T est Comp atible Component s Appendix B[...]

11 3 TravelMate 2000/2500 Microsof t Windows XP Environment T est Item Specifications Processor Northwood 2.60GHz/.13m/512K L2/400Mhz FSB Northwood 2.80GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.06GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.0GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.20GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.4Ghz/.13m/512K/800FSB[...]

Appendix B 11 4 DVD-dual DVD-Dual SDW-042 DVD-Dual SDW-431S DVD-Dual GWA-4040N DVD-Dual DVR K13RA DVD-RW DVD-RW SD-R61 12 DVD-Super Multi UJ820 DVD super multi AC Adapter (3 pin) Liteon Adapter 135W ADT 135W 3P 19V 0317A19135 HiPro Adapter 135W Power Cord King Cord Battery Li-Ion, 8 cells SANYO BTP-60A1 SIMPLO BTY PK Panasonic Network Adapters LAN [...]

11 5 TravelMate 2000/2500 I/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB In terface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Serial) Keyboard/ Mouse IBM 101 key keyboard IBM 109 key[...]

Appendix B 11 6 PCMCIA PCMCIA - A T A IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory S tick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB T ranscend SD Card 32MB T ranscend SD Card 256MB Hagiwara sys-com SD Card 256MBT PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.0 2Port C[...]

11 7 TravelMate 2000/2500[...]

Appendix C 11 8 This section describe s online techni cal support services availa ble to help you re pair your Acer Systems. If you are a distributor , dealer, ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However some in formation sources [...]

11 9 Appendix C[...]

Chapter 1 120[...]

Index 121 A AFLASH Utility 47 Audio 19 B Battery 28 battery pack charging indicator 11 BIOS 19 package 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Setup Utility 3 4 BIOS Supports protocol 20 BIOS Utility 34 Basic System Settings 39 Navigating 35 Onboard Device Configuration 42 Startup Configuration 41 System Information 35 System Security [...]

122 Index N Notebook Manager hotkey 16 num lock on indicator 11 O Online Support Information 74 P Panel 5, 53 Bottom 10 Parallel Port 27 PC Card 11, 28 PCMCIA 28 Power Management 31 Power System Check 32 Processor 19 R Removing the Battery Pack 8 RTC 1 9 S Second Level Cache 20 speakers hotkey 16 S tandby Mode 31 Super I/O 19 System Check Procedure[...]