Acer 3500 manual

Aspire 3000/3500/5000 Series Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

2 Revision History Please refer to the table below for the up dat es made on Aspire 3000/3500/5000 service guid e. Date Chapter Up dates[...]

3 Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer languag e, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without the p[...]

4 Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avo[...]

5 Preface Before using this information and the product it s upports, please read the fo llowing general info rmation. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGURA TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance prod uct co[...]

6[...]

I T able of Contents Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram (For A spire 3000/5000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System Block Diagram (For A spire 3500) . . . . . . . . . . [...]

II T able of Contents Removing the Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Touchpad Bracket, th e Touc hpad Board an d the Touchpad . . . .59 Removing the Speaker Set . . . . . . . .[...]

III T able of Contents[...]

Chapter 1 1 Features This computer was designed with the user in mind . Here are just a few of its many features: Microprocess or T Mobile AMD T urion 64 processor ML-28/ML-30 or higher for Aspire 5000 T Mobile AMD Sempron processor 2600+ to 3000+ or high er for Aspire 3000 T Intel ® Cel eron ® M 350/360/370 processor a t 1.3/1.4/ 1.5 GHz, 400 MH[...]

2 Aspire 3000/3500//500 0 Input devices T 88-/89-key Acer FineT ouch TM keyboard T T ouchpad with 4-way integrated scroll button T Four easy-launch buttons T T wo front-panel buttons: wireless LED-button and Blue tooth ® LED-button I/O interface T Three USB 2.0 port s T Ethernet (RJ-45) port T Modem (RJ-1 1) port T External display (VGA) port T Mi[...]

Chapter 1 3 System Block Diagram (For Aspire 3000/5000) 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 D D C C B B A A (698 PIN BGA) SIS M760GX NB CPU AMD Athlon64 SIS 963L ZL5 Block Diagram Thermal Thermal sensor & Fan SB BIOS 15" XGA/WXGA LCD DDR 333 DDR SO-DIMM DVO CRT 1x D-SUB 15-Pin RTL8201CP RJ-11 MDC1.5 (371 PIN BGA) 16x16 1600MT/s MuTIOL(1GB/s) L[...]

4 Aspire 3000/3500//500 0 System Block Diagram (For Aspire 3500) Aspire 3500 is Intel ® platform. It has different system block diagram from Aspire 3000/5000. Aspire 3500 system block diagram will be relea sed later .[...]

Chapter 1 5 Board Layout (For Aspire 3000/5000) To p V i e w 13 Power Jack 14 CRT Connector 15 Battery Connector 16 ODD Connector 17 302EL V L VDS Encoder 18 RJ45 & RJ1 1 Connector 19 MINI PCI 20 Northbridge M760GX 21 CPU Socket 22 USB Connector 23 USB Connector 24 BIOS ROM 25 EC PC97551 26 RTC Battery 27 DDR SO-DIMM Socket1 28 LAN PHY RTL8201C[...]

6 Aspire 3000/3500//500 0 Bottom V iew 29 DDR SO-DIMM Socket2 30 Southbridge 963L 31 PCMCIA Connector 32 HDD Connector 33 USB Connector 34 LineOut Jack 35 Microphone Jack 36 LineIn Jack 37 WLAN Button 38 Bluetooth button 39 Battery LED 40 Power LED 41 Audio Codec ALC203 42 F AN Connector 1 Lid Switch 2 Panel Connector [01] [02] [03] [04] [05] [06] [...]

Chapter 1 7 3 LED Board Connector 4 Modem Connector 5 Keyboard Connector 6 Bluetooth Module Connector 7 T ouchpad Board Connector 8 Internal Microphone Connector 9 Clock Generator 10 PCMCIA Connector 1 1 MDC Connector 12 Internal S peaker Connector[...]

8 Aspire 3000/3500//500 0 Panel This is a brief introduction to the I/O ports, the features and the indicators. Front view # Item Description 1 Display screen Also called LCD (Liquid Crystal Displ ay), displays computer output. 2 Microphone Internal microphone for sound recording. 3 Keyboard For entering data into you computer . 4 Palmrest Comforta[...]

Chapter 1 9 Closed front view Left view # Icon Item/ Port Description 1 S peakers Left and right speak ers deliver stereo audio output. 2 Power indicator Lights up when the computer is on. 3 Battery indicator Lights up when the battery is being charged. 4 Bluetooth communication button/ indicator (for selected models) Press to enable/disable the Bl[...]

10 Aspire 3000/3500//500 0 Right view Re a r v i e w # Icon Item/ Port Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 LED indicator Lights up when t he optical drive is active. 3 Emergency eject hole Ejects the optical drive tray when the computer is turned off. 4 Optical drive eject b[...]

Chapter 1 11 Bottom view # Icon Port Description 1 Power jack Connects to an AC adaptor . 2 External display port Connects to a display device (e.g., external monitor , LCD projector). 3 Security keylock Conn ects to a Kensington-compatible computer security lock. # Item Description 1 Hard disc bay Houses the computer ’s hard disc (secured by a s[...]

12 Aspire 3000/3500//500 0 Indicators The computer has three easy-to-read status icons on t he upper-right above the keyboa rd, and fo ur on the front pan el . NOTE: 1. Charging: the light shows amber when the battery is charging. NOTE: 2. Fully charged: light shows green when in AC mode. # Icon Function Description 1 Caps Lock Lights when Caps Loc[...]

Chapter 1 13 Launch K eys Located at the upper-right, a bove the keyboard are four buttons. These bu ttons are called la unch keys. They are mail, Web browser , Acer Empowering ke y “ “, and one user-programmable button. Press “ “ to run th e Acer eManager . The mail and W eb buttons are pre-set ot e mail and internet programs, but can be r[...]

14 Aspire 3000/3500//500 0 Using the keyboard The keyboard has full-sized keys and an embedd ed keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which yo u can toggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is[...]

Chapter 1 15 Windows keys The keyboard has two keys that perform Wi ndows-specific functions. Hot K eys The computer employs hot keys or key combinations to access most of the computer ’s controls like screen contrast and brightness, volu me output and the BIOS Utility . T o activate hot keys, press and hold th e <Fn> key before pressing th[...]

16 Aspire 3000/3500//500 0 Special keys Y ou can locate the Euro symbol at the upper-center (for European ke yboard) and/or bott om-right (Chinese keyboard) of your keyboard. T o type: Hot Key Icon Function Description Fn- l Hotkey help Displays a list of the hotkeys and their functions. Fn- m Acer eSetting Launches Acer eSetting in Ace r eManager [...]

Chapter 1 17 The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> key at the bottom-right of the keyboard (for Chinese keyboard), or hold <Alt Gr> and then press the <5> key at the upper-center of the ke yboard.symbol at the upper-center of the keyboard (for European keyb oard, you can use b[...]

18 Aspire 3000/3500//500 0 To u c h p a d The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The cen tral location on the palmrest provides optimum comfort and suuport. To u c h p a d b a s i c s The following items teach you how to u[...]

Chapter 1 19 NOTE: Keep your fingers dry and clean when using the touchp ad. Also keep the tou chpad dry and clean. The touchpad is sensitive to finger movement, hence, th e lighter the touch, the better the respon se. T aping harder will not increase the touchpad’s responsiveness. Function Left button (1) Right button (4) T ouchpad (2) Center bu[...]

20 Aspire 3000/3500//500 0 Hardware Specifications and Configurations System Board Major Chip Item Controller System core logic SiS M760GX+SiS 963L for Aspire 3000/5000 SiS M661MX+SiS 963L for Aspire 3500 Audio controller RealT ek ALC203 AC 97 Codec Video controller built-in SiS M760GX for Aspire 300/5000 built-in SiS M661MX for Aspire 3500 Keyboar[...]

Chapter 1 21 Cache size 1024KB/512KB (exclusive) total effective cache: 1 152KB/640KB for Mobile AMD Turion 64 processor (Aspire 5000) 256KB/128KB (exclusive) total effective cache: 384KB/256KB for Mobile AMD Sempron processor (Aspire 3000) 512KB for Intel ® Celeron ® M processor (Aspire 3500) 2MB for Intel ® Pentium ® M processor (Aspire 3500)[...]

22 Aspire 3000/3500//500 0 Above table list s some system memory configurations. Y o u may combine DIMMs with various capacities to form other combinations. 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Supports LAN protocol 10/100 LAN connector type RJ45 LAN connector location Right side Mode[...]

Chapter 1 23 . Hard Disk Drive Interface Item V endor & Model Name HGST MORAGA IC25N060A TMR04-0 08K0634 Seagate N2 ST960821A TOSHIBA PLUTO MK6025GAS HGST MORAGA IC25N080A TMR04-0 08K635 Seagate N2 ST9808210A TOSHIBA PLUT O MK6025GAS TOSHIBA PLUT O MK1031GAS SEAGA TE N2 ST9100822A Capacity (MB) 60000 80000 100000 Bytes per sector 512 512 512 Lo[...]

24 Aspire 3000/3500//500 0 Media compatibility CD: 120mm CD-ROM (Read Only) 80mm CD 800/700/650/550MB CD-Recordable (Read & Write) 700/650MB CD-Rewritable (Read & Write) 700/650MB High S peed CD-Rewritable (Read & Write) DVD: 5/9/10/18 DVD-Single/Dual (PTP , OTP) 3.9/4.7G DVD-R (Read Only) 4.7GDVD+R (Read Only) DVD±RW (Read only) 80mm [...]

Chapter 1 25 T ransfer rate (KB/sec) (1) Read DVD-ROM DVD-R CD-ROM (2) Write CD-R CD-RW HS-RW US-RW (3) A T API Interface PIO mode DMA mode Ultra DMA mode MAX 8X CA V (MAX 10800kB/s) MAX 4X CA V (MAX 5400kB/s) MAX 24X CA V (MAX 3600kB/s) 4X, 8X (CL V), MAX. 24X(ZCL V) 4X (CL V) 4X, 8X, 10X (CL V) 8X, 10X(CL V), MAX. 16X (ZCL V) 16.6MB/s: PIO mode4 [...]

26 Aspire 3000/3500//500 0 Resolution, colors and maximum refersh ra te (Hz) in 256, 65K or 16.7M colors. NOTE: 16:9 aspect ratio monitors are sup ported on 192 0x1080 an d 848x480 on Windo ws(R)XP , Windows(R) 2000 and Windows(R)ME. The complete li st of reso lutions dep ends on the driver version and operati ng system. NOTE: resolutions are limit[...]

Chapter 1 27 Keyboard Item Specification Keyboard controller EC NS PC97551 keyboard controller Keyboard vendor Darfon T o tal number of keypads 88-/89-key Windows keys Y es Internal & external keyboard work simultaneously Y es Battery Item Specification V endor & model name SANYO P ANASONIC SANYO LI-ION 4UR18650F-2-QC141 SIMPPLO Battery T y[...]

28 Aspire 3000/3500//500 0 Viewing Angle (degree) Horizontal: Right/Left V ertia l: Upper/Lower 45/45 15/35 60/60 40/50 T e mperature Range( C) Operating S torage ( shipping) 0 to 50 -20 to -60 0 to 50 -20 to -60 AC Adapter Item Specification V endor & model name DEL T A SADP-65KB BFD LITE-ON P A-1650-02 Q2 19V HIPRO HP-OK066B13QT Input Require[...]

Chapter 1 29 Regulatory Requirements Safety Requirements: 1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and certified with SCA S tandard C22.2 No.950. 2.The subject product rated 200-240V 50Hz must comply with low voltage directive 73/23EEC. EMI Requirements: 1.The subject product rated 100-120V 60Hz must meet the EMI requi[...]

30 Aspire 3000/3500//500 0 Operating (unpacked) Operation vibration: 1.0G ,X,Y ,Zaxis, 30 minutes/axis Non-operating (unpacked) 5~27.1Hz: 0.6G 27.1~50Hz: 0.04mm (peak to p eak) 50~500Hz: 2.0G Non-operating (packed) 5~62.6Hz: 0 .51mm (peak to peak) 62.6~500Hz: 4.0G Mechanical Specification Item Specification Dimensions 364(W) x 279(D) x 33.9/38.98 ([...]

Chapter 1 31[...]

Chapter 2 32 BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is already properly configu red and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please al[...]

33 Chapter 2 Navigating the BIOS Utility There are six menu options: Info., Main, Sy stem Devices, Security , Boot, and Exit. Follow these instructio ns: T T o choose a menu, use the cursor left/right keys ( zx ). T T o choose a parameter , use the cursor up/down keys ( wy ). T T o change th e value of a parameter , press p or q . T A plus sign (+)[...]

Chapter 2 34 Inf ormation NOTE: The system information is su bject to diff erent models. Parameter Description HDD Model Name This field shows the model name of HDD installed on primary IDE master . HDD Serial Number This field displays the seri al number of HDD installed on primary IDE master . A T API Model Name This field displays the mofel name[...]

35 Chapter 2 Main The Main screen disp lays a summary of your computer hardware information, and also inclu des basic setup parameters. It allows the user to specif y st andard IBM PC A T system parameters. NOTE: The screen above is for reference only . Actual values may differ . PhoenixBIOS Setup Utility Info. Main A d v a n c e d S e c u r i t y [...]

Chapter 2 36 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: The sub-items under each device wil l not be shown if t he device control is set to d isable or auto. This is because the user is not allowed to control the settings in these cases. Parameter Description[...]

37 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mpu ter from unauthorized use. PhoenixBIOS Setup Utility Info. M a i n A d v a n c e d B o o t Item Specific Help Supervisor Password Is: Clear User Password Is: Clear Primary HardDisk Security: [Enter] Set Supervisor Password Password on Boot [D[...]

Chapter 2 38 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries be fore the system halts. Don’t forget your password. If you forget your p assword, you ma y have to return your notebo ok computer to y[...]

39 Chapter 2 3. Press e . After sett ing the password, the computer sets the User Password parameter to “Set”. 4. If desired, you can opt to enable the Password on boot parameter . 5. When you are done, press u to save the cha nges and exit the BIOS Setup Utility . R emoving a Password Follow these steps: 1. Use the w and y keys to highlight th[...]

Chapter 2 40 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u . If the current password entered does not match the actual current password, the screen will show you the Setup W arning. If the new password and confirm new password strings do not match, the screen will display [...]

41 Chapter 2 Boot This menu allows the user to deci de the order of boot de vices to load the operatin g system. Bootable devices includes the distette drive in m odule bay , the onboard hard disk drive an d the CD-ROM in module bay . PhoenixBIOS Setup Utility Info. M a i n A d v a n c e d S e c u r i t y E x i t Item Specific Help Floppy Devices +[...]

Chapter 2 42 Exit The Exit screen contains parameters that help safegua rd and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit ut ility without saving setup data to CMOS. Load [...]

43 Chapter 2 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash util ity to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should cre[...]

Chapter 2 44[...]

45 Chapter 2[...]

Chapter 3 46 This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . T o disassemble th e computer , you ne ed the following tool s: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tw e e z[...]

47 Chapter 3 General Information Before Y ou Begin Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system . NOTE: Aspire 9100 serie s product uses mylar or tape to fa sten the FFC/FPC/c[...]

Chapter 3 48 Disassembly Pro cedure Flowchart The flowchart on the succeed ing page gives you a graphic represen tation on the entire disassembly sequen ce and instructs you on the components that need to be remo ved during servicing . For example, if you want to remove the main board, you must first remove the ke yboard , then disassemble the insi[...]

49 Chapter 3 Screw List Item Description A SCREW F 040 9 5.0X5.0 9.5X(IO) R00 B SCREW M2.0X0.4 P+3FP ZK(NL) C SCREW M2.5 K 5/2 X0.85 4 ZK(NL) D SCREW M2.5X0.45+10K NIL E SCREW M2.5X0.4 5+8K ZBL F SCREW M2.5X0.4 5P+3F NI G SCREW M3.0X0.8P+3K NL 4 screw pads M*4 LCD Bezel *6 hinges *2 brackets LCD Inverter LCD Assembly LCD Cover *4 LCD Module LCD LCD[...]

Chapter 3 50 Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch as shown. 3. Then remove the battery pack.[...]

51 Chapter 3 Removing the HDD Module/the Me mory and the Wireless LAN Card/ the Thermal Module and the CP U/ODD Module and LCD Module Removing the HDD Module 1. Remove the two screws holding the HDD cover . 2. Remove the HDD cover . 3. Remove the screw fastening the HDD module to the notebook. 4. Then detach the HDD module from the notebook. Removi[...]

Chapter 3 52 . Removing the Thermal Module and CPU 1. Remove the three screws hol ding the thermal door 2. Detach the thermal door . 3. Disconnect the fan cable from the main board. 4. Remove the three screws fastening the thermal module. 5. Disconnect the fan cable. NOTE: When you remove th e screws fastening the thermal module, please follow the [...]

53 Chapter 3 Removing the ODD Module 1. Remove the three screws holding the middle cover . 2. Detach the middle cover carefully . 3. Then remove the two screws fastening the keyboard. 4. T urn over the keyboard as shown. 5. Disconnect the keyboard cable from the main board then remove th e keyboard. 6. Remove the screw that fastens the ODD module. [...]

Chapter 3 54 3. Remove the two screws that se cure the keyboard as shown. 4. T urn over the keyboard as shown and disconnec t the keyboard cable th en remove the keyboa rd. 5. Pull out the anten na set with a twee zers then take out the antenna set from the main unit. . 6. Disconnect the LCD coaxial cab le. 7. Remove the four screws holding the rig[...]

55 Chapter 3 Disassembling the Main Unit Sep arate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the two screws holding the switch board. 2. Remove the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure the upper case. 6. Remove the 17 screw[...]

Chapter 3 56 4. Remove the three screws that secure the touchpad board. 5. Remove the touchpad board from the upper case. 6. Disconnect the touchpad board to touch pad FFC. 7. Remove the touchpad board to touchpad FFC from the uppwer case assembly . 8. Remove the four screws holding the touchpad bracket. 9. Detach the touchpad bracket from the uppe[...]

57 Chapter 3 2. Detach the MDC cable from the main board. 3. Remove the two screws holding the modem board then discon nect the modem board from the main board. 4. Disconnect the speaker cable from the main board . 5. Remove the screw that secu re the main board. 6. Remove the two screw n uts as shown. 7. The you can detach the main board from the [...]

Chapter 3 58 IMPORT ANT : When assemb ling/disassembling the main board, whenever there is a mylar on the main board (see the highlighted with red below; the mylar is sa mi-transparent, film-like stuff ), it should be transferred “if necessary” to the replacement main board. Because th e main board mylar should be stuck to the main board to pre[...]

59 Chapter 3 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Disconnect the inverter board then remove it. 5. Remove the three screws holding the right hinge. 6. Then remove the three screws that secure the left hinge. 7. Remov[...]

Chapter 3 60 13. Remove the left bracket as the picture shows. 14. T ear off the tape fastening the LCD cable. 15. T ear off the the LCD cable fastening the LCD cable, then remove it..[...]

61 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding th e HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. Disassembling the Opti cal Drive Module 1. Remove the four screws a s the pictu[...]

Chapter 4 66 Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. V erify the symptoms by attempt[...]

67 Chapter 4 System Check Procedures External Diskette D rive Check Do the following to isolate the problem to a controller, dr iver , or diskette. A write-ena bled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than on e label attached to it. Multiple labels can cause damage to the dri ve or cause the drive [...]

Chapter 4 68 If any of these devices do not work, reconnect the cable connector and rep eat the failing o peration. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doa gmpstotics prog ram (please refer to mai n board. 2. Go to the dia[...]

69 Chapter 4 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figu re 1. If the voltage is not correct , replace the power ad apter . 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem i[...]

Chapter 4 70 Check the Battery Pack T o check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Mete r , conf irm that if t he parameters sh own in the screen for Current Power Source and T otal Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, fo r both battery and ada[...]

71 Chapter 4 Power-O n Self-T est (POST) Error Message The POST error message index lists the error message and their possible causes. The most like ly cause is listed first. NOTE: Perform the FRU replacement or actions in the s equence shown in FRU/Action column, if the FRU replacement does not solve the proble m, put the ori ginal part back in th[...]

Chapter 4 72 Index of Error Messages Error Code List Error Codes Error Messages 006 Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Err or (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W :xxxxh) 070 Real T ime Clock Error[...]

73 Chapter 4 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility . RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS[...]

Chapter 4 74 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 68. Ensure every connector is connected tig htly and correctly . Reconnect the DIMM. LED board. System board. No beep, power-on indi[...]

75 Chapter 4 Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h V erify R eal Mode 03h Disable Non-Maskable Interru pt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with i nitial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values[...]

Chapter 4 76 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h T est keyboard 54h Set k[...]

77 Chapter 4 8Ch Initialize floppy controller 8Fh Determine number of A T A drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPT ABLE for multi-processor b oards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2[...]

Chapter 4 78 D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Mu lti Processor EAh Initialize OEM special code EBh Initialize PIC[...]

79 Chapter 4 Index of Symptom-to-FR U Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute “Load Setup Default Settings”, the n reboot system. Reconnect the LCD connectors. Keyboard (if[...]

Chapter 4 80 Battery can’t be charged See “Check t he Battery Pack” on page 70. Battery pack System board PCMCIA-Related Symptom s Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Seq[...]

81 Chapter 4 NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undete rmined Problems” on page 83. Battery fuel gauge in Windows doesn’t go hig her than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until pow er off, then charge battery). Battery pack System[...]

Chapter 4 82 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do t[...]

83 Chapter 4 Undetermined Problems The diagnostic proble ms does not identify wh ich adapter or device failed, which in stalled devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedure s to isolate the fail i ng FRU (do not isolate non-defective FRU). NOTE: V erify that all attached d[...]

Chapter 5 84 To p V i e w 13 (PJ1) Power Jack 14 (CN12) CRT Connector 15 (CN14) Battery Connector 16 (CN15) ODD Connector 17 (U18) 302EL V L VDS Encoder 18 (CN16) RJ45 & RJ1 1 Connector 19 (CN17) MINI PCI 20 (U20) Northbridge M760GX 21 (U21) CPU Socket 22 (CN18) USB Connector [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] [25] [26][...]

85 Chapter 5 23 (CN19) USB Connector 24 (U22) BIOS ROM 25 (U23) EC PC97551 26 (BT1) RTC Battery 27 (CN20) DDR SO-DIMM Socket1 28 (U25) LAN PHY RTL8201CP 29 (CN21) DDR SO-DIMM Socket2 30 (U26) South bridge 963L 31 (CN22) PCMCIA Connector 32 (CN23) HDD Connector 33 (CN24) USB Connector 34 (CN26) LineOut Jack 35 (CN25) Microphone Jack 36 (CN27) LineIn[...]

Chapter 5 86 Bottom V iew 1 (SW1) Lid Switch 2 (CN1) Panel Connector 3 (CN2) LED Board Connector 4 (CN3) Modem Connector 5 (CN4) Keyboard Connector 6 (CN5) Bluetooth Module Connector 7 (CN6) T ouchpad Board Connector 8 (CN7) Internal Microphone Connector 9 (U12) Clock Generator 10 (U13) PCMCIA Connector 1 1 (CN9) MDC Connector 12 (CN1 1) Internal S[...]

87 Chapter 5[...]

Chapter 6 88 This chapter gives you the FRU (Field Replaceabl e Unit ) listing in global co nfigurations of Aspire 3000/3 500/ 5000. Refer to this chapter when ever orderi ng for parts to rep air or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU P ARTS, you shou ld check the most up-to-date information avai lable on[...]

89 Chapter 6 Aspire 3000/5000 Exploded Diagram Aspire 3000/5000 FRU List Adapter NS ADAPTER 65W 3 PIN DEL T A SADP- 65KB BF 19V AP .06501.005 NS ADAPTER 65W 3 PIN LITE-ON P A- 1650-02 Q2 19V AP .06503.006 NS ADAPTER 65W 3 PIN HIPRO HP- OK066B13QT AP .06506.001 Battery[...]

Chapter 6 90 NS BA TTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BT .T5003.001 BA TTERY P ANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BT .T5005.001 BA TTERY SANYO LI-ION 4S1P 2.2A 4UR18650F-2-QC141 BT .T5003.002 BA TTERY SIMPPLO P ACK LI-ION 4S1P 2.0A BT .00407.001 Board NS MODEM BOARD 56K(MDC) T60M893.03 S.P . 54.T72V7.001 NS BLUETOOTH MODULE W/ANTENNA[...]

91 Chapter 6 NS POWER CORD U S (3 PIN) 27.A03V7.001 POWER CORD PRC (3 PIN) 27.A03V7.003 POWER CORD KOERA ( Pin) 27.T23V7.006 POWER CORD EU (3 PIN) 27.A03V7.002 POWER CORD U K (3 PIN) 27.A03V7.004 POWER CORD IT ALIAN (3 PIN ) 27.A03V7.005 POWER CORD- SWISS 27.A03V7.007 POWER CORD AU (3 PIN) 27.A03V7.008 POWER CORD DANISH (3 PIN) 27.A03V7.006 POWER C[...]

Chapter 6 92 15 HDD COVER 42.T63V7.004 NS 3 IN 1 DUMMY COVER 42.T51V7.003 14 HDD BRACKET 33.T50V7.001 Communication Module NS WIRELESS LAN ANTENNA 50.T50V7.003 CPU/Processor NS AMD MOBILE SEMPRON 2800+ 25WD KC.S2802.25D AMD MOBILE SEMPRON 3000+ 25WD KC.S3002.25D AMD MOBILE TURION 64 ML28 KC.TML02.280 AMD MOBILE TURION 64 ML30 KC.TML02.300 AMD MOBIL[...]

93 Chapter 6 NS DVD/CDRW COMBO DRIVE 24X QSI SBW-242C KO.02407.014 NS OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 NS DVD/CDRW BEZEL FOR G BASE 42.T51V7.004 DVD/CDRW COMBO MODULE KME UIDA-760 6M.T51V7.002 DVD/CDRW COMBO DRIVE 24X KME UIDA-760 KO.02406.008 OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 DVD/CDRW BEZEL FOR KME 42.T50V7.009 DVD DUAL MODULE PIONEER D[...]

Chapter 6 94 SEAGA TE N2 (50) 60GB 4200RPM, ST960821A KH.06001.002 HGST MORAGA 80GB 4200RPM, IC25N080A TMR04-0 08K635 KH.08007.007 SEAGA TE N2 (50) 80GB 4200RPM, ST9808210A KH.08001.012 Keyboard NS AS1680/AS1410 KEYBOARD DARFON US International KB.A2707.001 AS1680/AS1410 KEYBOARD DARFON Chinese KB.A2707.002 AS1680/AS1410 KEYBOARD DARFON S panish KB[...]

95 Chapter 6 AS1680/AS1410 KEYBOARD DARFON Japanese KB.A2707.022 AS1680/AS1410 KEYBOARD DARFON Greek KB.A2707.023 AS1680/AS1410 KEYBOARD DARFON Hebrew KB.A2707.024 AS1680/AS1410 KEYBOARD DARFON Russian KB.A2707.025 LCD Module NS 6M.A51V7.01 1 6M.A51V7.01 1 NS LCD 15 IN. TFT XGA CMO N150X3- L07 REV .C LK.1500D.008 NS LCD INVERTER BOARD 19.T50V7.001 [...]

Chapter 6 96 NS LCD P ANEL W/LOGO ANTENNA 14/ 15 IN. 60.A27V7.002 NS LCD BEZEL W/RUBBER P AD 15 IN. 60.T50V7.004 LCD MODULE 15 IN. XGA SAMSUNG L TN150XB-L03-C00 6M.A51V7.012 LCD 15 IN. XGA SAMSUNG L TN150XB-L03-C00 (MADE IN CHINA) LK.15006.007 LCD INVERTER BOARD 19.T50V7.001 LCD CABLE - 15 IN. XGA 50.T 50V7.004 LCD BRACKET W/HINGE 15 IN. - L 33.T50[...]

97 Chapter 6 2 LCD BRACKET W/HINGE 15.4 IN. - L 33.T50V7.004 3 LCD BRACKET W/HINGE 15.4 IN. - R 33.T50V7.005 4 LCD P ANEL W/LOGO ANTENNA 14/ 15 IN. 60.A27V7.003 1 LCD BEZEL W/RUBBER P AD 15.4 IN. 60.T50V7.006 LCD MODULE 15.4 IN. WXGA QDI QD15TL02-02 (GLARE) 6M.A43V7.005 LCD 15.4 IN. WXGA QDI QD15TL02- 02 (GLARE) LK.15409.003 LCD INVERTER BOARD 19.T[...]

Chapter 6 98 LCD CABL E - 15 IN. XGA 50.T50V7.004 LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002 LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003 LCD P ANEL W/LOGO W/ O ANTENNA 14/15 IN. 60.A51V7.003 LCD BEZEL W/RUBBER P AD 15 IN. 60.T50V7.004 LCD MODULE 15 IN. TFT XGA LG LP150X08-A3 W/O ANTENNA 6M.A51V7.023 LCD 15 IN. TFT XGA LG LP150X08- A3 LK.15008.007 [...]

99 Chapter 6 NS MAINBOARD SIS M760 W/PCMCIA SLOT W/O CPU MEMORY LB.A5106.001 Memory NS MEMORY DDR333 256MB INFINEON HYS64D32020HDL-6-C (.1 1u) KN.25602.012 MEMORY DDR333 256MB NANY A NT256D64SH8C0GM-6K KN.25603.019 MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 KN.2560B.008 MEMORY DDR333 256MB HYNIX HYMD232M646D6-J KN.2560G .001 MEMORY DDR333 512MB I[...]

Chapter 6 100 Screw NS SCREW M2.0X3.0- I-NI-NYLOK 86.A03V7.012 NS SCREW I2.5*3M- BNIH(M2.5L3) 86.T25V7.012 NS SCREW M2.5*4L- BZN-NYLOK 86.A03V7.006 NS SCREW M2.0X5-I-NI-NYLOK 86.T 23V7.006 NS SCREW MM25060IL69 86.A08V7.004 NS SCREW M2.0*5-I(NI)(NYLOK) 86.T23V7.010 NS SCREW M2.0X2.5-I-NI-NYLOK 86.A03V7.007 NS SCREW I2*3M-NIHY (M2L3) 86.T25V7.008 NS [...]

Appendix A 101 Aspire 3000/3500/5000 Series Model Number CPU LCD Memory HDD (GB) ODD Card Reader Wireless LAN AS5001L M A TML28 N15XGA SO2 56M B*2 N60GB 4.2K NDU8X N N AS5001LC i A TML28 N15XGA SO2 56M B N60GB 4.2K NCB24X N ABT_BRM43 18BG AS5001W LMi A TML28 N15.4WXG AG SO256M B*2 N60GB 4.2K NDU8X N ABT_BRM43 18BG AS5002L M A TML30 N15XGA SO2 56M B[...]

102 Appendix A AS3003W LCi AMD Sempron processor 3000+ N15.4WXG AG SO256M B N60GB 4.2K NDU8X N ABT_BRM43 18BG Model Number CPU LCD Memory HDD (GB) ODD Card Reader Wireless LAN[...]

Appendix A 103[...]

Appendix B 104 This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of its system functions are tested under Windows ® XP Home environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, combination and test pro c[...]

105 Appendix B Microsoft Windows XP Environment T est Item Specifications Processor Asp ire 3000: MOBILE SEMPRON 2800+ 25W D MOBILE SEMPRON 3000+ 25W D Aspire 5000 MOBILE TURION 64 ML28 MOBILE TURION 64 ML30 MOBILE TURION 64 ML32 MOBILE TURION 64 ML34 MOBILE TURION 64 ML37 Memory SO-DIMM DDR333 1GB EBD1 1UD8ADD A SO-DIMM DDR333 256MB HYS64D320 20HD[...]

Appendix B 106 ODD 24X COMBO KME UJDA-760 FOR K ESTREL 8X DVD DUAL LITEON SOSW-852SSINGLE LA YER FOR KESTREL #PRS7 8X DVD DUAL , LITEON SOSW-833,DOUBLE LA YER,GBASE FOR CRANE 8X DVD DUAL,P ANASONIC UJ-840BAA2,DOUBLE LA YER,GBASE FR CRANE 8X SUPERMUL TI,P ANASONIC UJ-840BAA,DOUBLE LA YER,GBASE(CRANE) AC Adapter (3 pin) Delta NB Asapter 65W , SADP-65[...]

107 Appendix B I/O - IR Printer HP LaserJet 6MP use IR HP LaserJet 2200 use IR I/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB In terface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Ser[...]

Appendix B 108 I/O Acess Point (802.1 1a/b) Intel Dual Pro/Wireless 5000 I/O Acess Point (802.1 1a) Intel Pro/Wireless 5000 PCMCIA PCMCIA - A T A IBM Microdrive 3 40MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory S tick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB T ranscend SD Card 32MB T ranscend SD Card [...]

109 Appendix B[...]

Appendix C 11 0 This section describe s online techni cal support servic es available to hel p you repair your Acer Systems. If you are a distributor , deal er , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Un its may access our website. However some information sources[...]

111 Appendix C[...]

Index 102 A AC Adapter 28 AFLASH Utility 43 Audio 20 B Battery 27 BIOS 20 package 20 ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Supports protocol 20 BIOS Utility 32 Navigating 33 Onboard Device Config uration 38 Startup Con figurat ion 37 System Security 42 Board Layout Bottom View 6, 86 Top View 5, 84 brightness hotkeys 16 C Cache controlle[...]

103 Index Mechanical S pecificatio n 30 media access on indicator 12 Memory Check 68 Model Definition 1 01 Modem 22 N Notebook Manager hotkey 16 num lock on indicator 12 O Online Support Information 110 P Panel Bottom 11 right 10 PC Card 12, 26 PCMCIA 26 Power Management 29 Power System Check 68 Battery Pack 70 Power Adapter 69 R Removing the Batte[...]

Index 104[...]